SOS Restoration LLC

SOS Restoration LLC Services

SOS Restoration LLC Reviews

Bradley Robinson

5 ★★★★★

My wife and I took a vacation (first together alone without the kiddos since basically being born) and of course on the first day our house flooded from a clogged and malfunctioned toilet flushed by my six year old. Waking up to a call from my neighbor breaking the news was extremely stressful and it was on Labor Day weekend, and we were in Europe. Before I had even hung up the phone with my neighbor my wife had googled and called the first company she could find. Despite the holiday weekend and approaching midnight on Saturday evening, they said they’d be there in 20 minutes. They arrived, and took over managing the situation. When they say a little bit of running water and even a few minutes can cause some major damage, they aren’t kidding! Because it was an upstairs bathroom it ran though basically the whole house and only two rooms upstairs were spared. Now to the good part. SOS Restoration was simply amazing to work with from the start to the finish. Their willingness to go that night and save our home has earned my business forever, and I highly recommend them! Not only were they very thorough and knowledgeable, we were more than pleased to hear our insurance adjuster tell us how much he loves working with them, and how much he trusts them and their ethics. They basically took care of all of the insurance stuff and made it very easy for us to follow directions and get coverage. They document well, and take the appropriate photos to ensure they are only doing what will be covered. And if they have any questions, they wait to get approval before proceeding, so you can feel confident. The absolute best part about the whole process is how awesome their team is from owner to every employee we met. They aim to please, and we are thrilled with how things turned out. For having lived in our house for almost 9 years with 4 young children and extensive wear and tear, our house now basically looks brand new! We were able to work with them to address other problem areas for out of pocket costs, but it was the right time for a refresh considering the situation, and it was all totally worth it! They made sure everything was exactly how we wanted it, and were so patient with our many requests including changing our minds a few times during the process. I can’t say enough good things about them! Do not hesitate to use them if you find yourselves in need or just want a remodel. If it’s anything even close to our experience you will not be disappointed. They treat you like friends/family! Thank you SOS Restoration and your entire team!

Pavel R

5 ★★★★★

I recently had a major water damage issue in my home, and SOS Restoration came to the rescue. From start to finish, their team was responsive, professional, and incredibly thorough. They arrived quickly after my call, assessed the situation, and immediately began the cleanup and drying process. What really stood out was their attention to detail—they explained every step, worked efficiently, and made sure everything was completely dry before moving on to repairs. The technicians were courteous, punctual, and respectful of my home. Thanks to SOS Restoration, my property looks better than ever. I’m so grateful for their fast response and top-quality work. I highly recommend them to anyone dealing with water damage or any type of restoration need!

Ben Brown

5 ★★★★★

I was recommended SOS from my insurance adjuster and he was SPOT ON. SOS is a very professional family owned and operated local company. They did a great job on our home. We had a bathtub overfill for a couple of hours and it leaked onto the lid of our first story. I called EGOR and he showed up in 30 minutes and talked me through what the next steps would be so I could be prepared. He had a crew show up the next day and demo what needed to be demo’d, and they setup a bunch of air movers to dry it all out. The guys are great. They’re professional, clean, on time, and make the best of a pretty terrible situation. 10/10 would recommend.

Jason

5 ★★★★★

Sos Restoration did an excellent job cleaning the mold in our crawl space. They were professional, thorough, and explained everything clearly. The team worked efficiently, and the space looks and smells so much better now. Highly recommend their services!

Ryan&Arrielle Andrews

5 ★★★★★

Within one hour of our “small” house fire happening, SOS Restoration was there! Egor was very prompt and attentive. His entire team had our house looking brand new as if nothing even happened within two weeks of the fire. Each day, he would come check and make sure the team was working and he would even work with the team to get things done quickly and efficiently. We had never had a job go as smoothly as this one. They were always on time. Always communicating and we could trust them with our home. 1,0000 would recommend them to anyone!! Thank you so much for bringing us peace of mind during such a tragic time in our lives. We truly appreciate Egor and his entire team.

Michele Murphy

5 ★★★★★

SOS was there very quickly and did a good job mitigating the water damage. Insurance was a pain but SOS helped out dealing with them.

V Brennan

5 ★★★★★

I can’t say enough about these guys, from start to finish my experience was 5 star. It all started post wind storm 32 hour power outage, several hours later once heat returned inside my home we discovered a burst pipe. SOS was there within the hour starting cleanup! Through holiday season and all, they worked with insurance, gathered materials for restoration and once given the all clear they worked tirelessly to get the job done. The whole team was fantastic and very professional. Should you be in need of cleanup/restoration services, seriously look no further!

Brandon Young

5 ★★★★★

I like to start this post in state that I’m not an AI bot or a paid person to generate reviews.. I am a homeowner in Eagle River that had an amazing experience with this company.. In a time where there was a huge cold snap in Alaska and lots of pipes bursting ,on a Sunday, This team responded super quick, and helped us out in a pinch. Igor answers his phone just about every time I call. The prices are incredibly fair and he made a difficult situation less stressful than it should’ve been. I highly recommend using this company!!

Christina Moitoso

5 ★★★★★

We hired SOS Mold Remediation to take care of mold in our crawlspace while preparing to sell our house, and they were truly fantastic to work with. They handled everything quickly and professionally, getting the job done in a very timely manner. Their pricing was extremely reasonable. They were also incredibly friendly and always answered any questions I had right away, which made the whole process so much less stressful. I’m really grateful for their help and highly recommend SOS Mold Remediation to anyone needing reliable, honest, and efficient service.

Cherry Plums

5 ★★★★★

Igor and his team were prompt, informative, communicative, capable, proficient, worked well with my home insurance company, helpful, and receptive to my questions and concerns. SOS Restoration LLC did an amazing job to mitigate heavy water damage in one of my rentals. I'm looking forward to work with SOS Restoration LLC on the next phase of repairs and rebuild for the unit.

About SOS Restoration LLC

SOS Restoration LLC is a trusted fire and water damage restoration service located at 2115 E Bogard Rd Unit #4, Wasilla, AK 99654. In the aftermath of fire damage, floods, or mold concerns, the company provides comprehensive cleanup, repair, and rebuilding solutions designed to restore homes and businesses to their pre-incident condition. Serving the Wasilla area and surrounding communities, SOS Restoration LLC emphasizes prompt response, thorough assessment, and meticulous workmanship to ease the recovery process for property owners during stressful times. The team blends professional restoration methods with a customer‑focused approach, ensuring clients understand each step, maintain clear lines of communication, and receive transparent documentation for insurance purposes. Their commitment to ethics and accountability is evident in how they document work, obtain approvals before proceeding with any actions, and coordinate with insurance adjusters to streamline claims. The categories and services offered reflect a broad capability in both fire and water damage scenarios. In addition to fire damage cleanup and repair, SOS Restoration LLC handles flood cleanup and flood restoration, mold cleaning, mold damage restoration, mold mitigation, mold remediation, and associated water damage cleanup and repair work. They also provide water removal, water damage-related cleanup and repair, and water damage-related mold removal to address issues stemming from excess moisture. For property enhancement, the team offers remodeling services to help restore or refresh spaces after incident recovery. They are equipped to handle sewage cleanup where necessary, ensuring sanitation and safety standards are met. Customer experiences showcased in their portfolio highlight rapid response times, professional conduct, and thorough attention to detail across a variety of incidents. Testimonials describe crews arriving quickly after emergencies, keeping communication proactive and informative, and guiding clients through the restoration journey with empathy and expertise. The company’s family-owned, local roots underpin a personable, reliable service that strives to treat clients with respect and do what is necessary to bring peace of mind during challenging circumstances. SOS Restoration LLC’s well‑established processes, including documenting work and coordinating with insurers, are designed to minimize disruption, protect property, and deliver high‑quality results. Whether the need is immediate fire damage cleanup, water damage mitigation, mold remediation, or remodeling to restore functionality and comfort, SOS Restoration LLC positions itself as a dependable partner in Alaska’s restoration landscape. Their emphasis on efficiency, cleanliness, and adherence to best practices helps clients feel confident that their homes or businesses will be restored to a safe, healthy, and vibrant condition. For property owners seeking a trusted restoration partner with proven experience in fire, water, and mold-related services, SOS Restoration LLC offers a comprehensive suite of services and a patient, client‑first approach.

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