Home - Alabama - Florence - ServiceMaster Restoration by Smp2

ServiceMaster Restoration by Smp2

ServiceMaster Restoration by Smp2 offers professional fire damage restoration and 19 related services in Florence, AL, expertly restoring homes and properties.

Fire Damage Restoration Service at 4011 Florence Blvd in Florence, AL 35634

Operational
★★★★★
Rating: 4.8 based on 72 reviews
Address: 4011 Florence Blvd, Florence, AL 35634
Phone: 12563877862
Emails:
Adam Mccoy (Sales Business Development) - [email protected]
Angie Andrew (Account Manager) - [email protected]
Bill Meeker (Controller) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now
ServiceMaster Restoration by Smp2

ServiceMaster Restoration by Smp2 Services

Commercial Large Loss

+

Commercial Large Loss is an insurance service handling major business property claims, typically involving significant damage or disruption. It coordinates rapid response, assessment, and specialized claims management to streamline recovery and minimize downtime for large commercial clients.

Commercial Restoration

+

Commercial Restoration is a service that repairs and restores buildings and facilities after damage or wear. It involves cleanup, water and fire damage mitigation, structural repairs, and returning spaces to safe, functional, and like-new condition for businesses.

Continuing Education Classes

+

Continuing Education Classes are courses for adults to learn new skills or update knowledge beyond school. They cover various topics, run for a set time, and usually offer certificates or credits upon completion.

Fire damage cleanup & repair

+

Fire damage cleanup & repair is a service that cleans smoke, soot, and water damage after a fire, removes debris, and restores walls, flooring, and belongings. It includes assessment, deodorizing, repair, and rebuilding to return your space to normal.

Flood restoration

+

Flood restoration is cleaning up and repairing water damage after floods, removing water, drying and dehumidifying, cleaning and sanitizing surfaces, removing damaged materials, and restoring structure and belongings to safe, pre-flood condition.

Mold damage restoration

+

Mold damage restoration is a service that fixes mold growth after water damage by cleaning affected areas, drying surfaces, removing mold, disinfecting, repairing structural damage, and restoring your home to a safe, mold-free condition.

Mold inspection

+

Mold inspection is a service that checks a building for mold growth, moisture problems, and hidden damage. A technician visually examines areas, uses tools to detect moisture, and may collect samples to confirm mold type and suggest fixes.

Natural Disasters

+

Natural Disasters is a service that explains major weather and environmental emergencies (like earthquakes, floods, hurricanes, and wildfires) in simple terms, covering what happened, why it happened, and how people stay safe and recover.

Odor Damage

+

Odor Damage is a service that removes or neutralizes unpleasant smells from spaces, using cleaning, deodorizing agents, and air treatments to restore freshness. It involves assessment, odor source removal, treatment, and verification of results.

Pre Loss Planning

+

Pre Loss Planning is the process of anticipating potential risks before they happen, then creating steps, resources, and protocols to prevent or reduce damage, protect people and assets, and guide response and recovery if an incident occurs.

Residential Restoration

+

Residential Restoration is a service that repairs and restores homes after damage from events like floods, fires, or storms. It includes assessing the damage, cleaning, repairing structure and systems, and returning the home to safe, livable condition.

Residential Water Damage

+

Residential Water Damage is a service that quickly assesses and repairs water issues in homes, including leaks, flooding, drying, mold prevention, and restoring damaged floors, walls, and belongings to safe, dry condition.

Sewage cleanup

+

Sewage cleanup is the process of safely removing and cleaning up wastewater and contaminated materials after a sewer backup or spill. It involves assessment, containment, debris removal, disinfection, odor control, and proper disposal to protect health and the environment.

Smoke Damage

+

Smoke Damage is the cleanup and restoration service after a fire or smoke exposure, removing soot, odor, and residue from walls, ceilings, and belongings, and repairing or replacing damaged materials to restore a safe, clean home.

Specialty Services

+

Specialty Services is a tailored set of expert tasks offered to address unique or complex needs, focusing on high-skill, niche solutions, custom approaches, and personalized support beyond standard offerings.

Trauma Clean Up

+

Trauma Clean Up is a professional service that safely restores a scene after a serious incident, removing biohazards, cleaning surfaces, and disposing of any waste to restore a safer, sanitary environment for occupants and responders.

Water damage-related cleanup & repair

+

Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes areas, and fixes damaged structure and belongings, including drying walls, floors, and ceilings and repairing leaks, mold, and insulation.

Water damage-related mold removal

+

Water damage-related mold removal is a service that cleans up mold after water leaks or flooding. It includes assessing moisture, safely removing mold, drying and ventilating the area, repairing damage, and preventing future growth.

Weather Damage

+

Weather Damage is a service that assesses and documents harm caused by weather events (like storms, hail, or floods), helps estimate repair costs, and offers guidance on prevention, insurance claims, and recovery steps.

ServiceMaster Restoration by Smp2 Reviews

Sandra McRee
Sandra McRee
5 ★★★★★
I have used ServiceMaster for years to deep clean my house annually. They are courteous, professional and do a great job. My last visit was carpet cleaning and Jimmy did a great job. Will continue to use their services
Kimberlee
Kimberlee
5 ★★★★★
Jimmy was very professional and responsive and came and looked at what needed to be done before he came to do the cleaning of my carpets. He helped me decide exactly what was needed as a customer. They came and were very professional, friendly, and fast!! I'm very pleased with thier service. My carpets look and smell so much better! I highly recommend you give him a call!
Ashley Nicole
Ashley Nicole
5 ★★★★★
Today Jimmy and Glen came to our new home and did an amazing job cleaning all the duct work! They were so friendly and professional and just so nice! They came in went straight to work and finished fast. Jimmy even got on his hands and knees to clean our floor vents more efficiently. And the price you can not beat it!! This company and these people are amazing. I 100000% recommend using them!!!
fbpotts
fbpotts
5 ★★★★★
These guys are absolutely awesome! I had been hunting for weeks to find someone to come and clean out a clogged dryer vent which went underneath my house, to no avail, and someone recommended ServiceMaster to me. They came the very next day following my call, did the job professionally with the proper equipment, and were very nice and likable people. In addition, I had rugs that needed cleaning which had been laying in my garage for months, not knowing who to call, and they took them and later returned them cleaned like new! All of this done very well and economically. I would wholeheartedly recommend them to everyone who has needs within their areas of expertise.
Martha McCain
Martha McCain
5 ★★★★★
The guys just left and did a great job cleaning my ductwork. Very thorough and careful. Price was reasonable and they worked quickly. I will definitely have them do any of my work going forward!
Jessie YOUNG
Jessie YOUNG
5 ★★★★★
John, Jimmy, and Wayne were so professional, thorough, thoughtful, considerate, respectful. This stressful situation was made much more bearable with their dependability and friendliness. I had just recently gone through an ice maker leak at my son's house (in another town), then came home to find my ice maker had leaked UNDER most of my kitchen floor, and my hallway; all my base kitchen cabinets on the same side as the refrigerator had to be taken out. This team of men with Service Master were superior to the company my son used, meaning I had far less stress. I did not have to ask them to redo any of their work; they did it right the first time. I am so grateful for the the old fashioned work ethic of this team!
Jason Dakota
Jason Dakota
1 ★☆☆☆☆
If I had to do it all over again I Would Get A Lawyer. The Florence, Alabama Service Master location is disorganized, unprofessional and uncertified staff workers who take advantage of the homeowners money. They seem to have a high turnover rate with poor communication and they will gas light you. Mitigation Teams are supposed to make the process easier on the home owners and they make things more difficult. All of our contents that they were paid to clean came back dirty and with additional scratches on the furniture. Everything they cleaned will need to be cleaned again and the boxes they used to store our items in were smashed and the bottoms were falling through. They don't put light fixtures back in that they take out nor do they scrape walls/ceilings right. They poked two holes in our walls and broke a pane in our window. They don't tell you about extra fees they will charge you for and they will clean the furniture you are getting rid of and keep it for their employees. Just a heads up!
Terry Hood
Terry Hood
5 ★★★★★
We used ServiceMaster in Florence and were very pleased with their results on a very hard job. Jimmy was most courteous. We will use them whenever another need arises.
Marianna Honeycutt
Marianna Honeycutt
5 ★★★★★
We had water overflow from hot water heater. They were very quick to respond and took care of the situation. Came back to check things out to be sure we wouldn't have any mold problems in the future. Awesome experience - definitely would recommend!!
Dale Hayes
Dale Hayes
5 ★★★★★
Cathrine and her crew do an outstanding job, fast to respond and very punctual. I have used them several times and have never been dis-satisfied. Very professional with a personal touch. They leave you feeling confident in a job well done.
Read more

About ServiceMaster Restoration by Smp2

ServiceMaster Restoration by Smp2 is a premier restoration provider located at 4011 Florence Blvd, Florence, AL 35634. Serving both residential and commercial clients, the company specializes in a comprehensive range of fire, water, mold, and odor remediation services designed to restore properties to their pre-loss condition with speed, precision, and care. The team combines industry-leading techniques with a customer-focused approach, ensuring that each project proceeds with clear communication, thorough assessment, and dependable timelines. Whether responding to a kitchen or bathroom fire, storm-related damage, or a routine maintenance concern, ServiceMaster Restoration by Smp2 brings a calm, organized, and professional presence to the remediation process. The business emphasizes continuing education and workforce development to stay at the forefront of best practices, enabling technicians to address complex scenarios with confidence and competence. Their commitment to quality extends to residential restoration, residential water damage, and a full spectrum of commercial services designed to minimize downtime and protect assets during the recovery period. In addition to standard mitigation and repair work, the team offers pre loss planning, odor damage mitigation, smoke damage remediation, and specialty services that address unique or challenging situations. The company understands that disasters can be disruptive and strives to provide compassionate, respectful service, guiding clients through every step of the restoration journey—from initial assessment and containment to cleanup, reconstruction, and final walkthrough. Customer feedback highlights the courteous, professional demeanor of the staff, their responsiveness, and their willingness to go above and beyond to ensure client satisfaction. The organization also provides education opportunities through continuing education classes, helping industry peers stay informed about the latest restoration techniques and regulatory requirements. With a focus on safety, efficiency, and thorough documentation, ServiceMaster Restoration by Smp2 aims to deliver dependable results for fire damage cleanup and repair, water damage-related cleanup and repair, mold removal, and related services, including duct cleaning, mold inspection, and odor control. The Florence community benefits from a trusted partner for both emergency response and ongoing maintenance needs, making ServiceMaster Restoration by Smp2 a reliable choice for residential and commercial customers seeking comprehensive restoration solutions and peace of mind.

Water Damage Restoration Service

ServiceMaster Restoration by SMP2 offers expert Water Damage Restoration in Florence, AL, using advanced drying, dehumidification, mold prevention, and rapid response to minimize damage and restore your home or business to its pre-loss condition.

Fire Damage Restoration Service

ServiceMaster Restoration by SMP2 in Florence, AL offers expert fire damage restoration, including debris removal, smoke odor removal, structural drying, deodorization, and content recovery to restore your home safely and quickly after a fire. Fast, professional service you can trust.