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Fire Help Services, Inc

Fire Help Services, Inc. provides comprehensive fire damage restoration in Downey, CA, offering 29 specialized services to recover homes and properties.

Fire Damage Restoration Service at 12165 Pangborn Ave in Downey, CA 90241

Operational
★★★★★
Rating: 5.0 based on 19 reviews
Address: 12165 Pangborn Ave, Downey, CA 90241
Phone: 15626502312
Emails:
Hours:
Monday 8AM-4:30PM
Tuesday 8AM-4:30PM
Wednesday 8AM-4:30PM
Thursday 8AM-4:30PM
Friday 8AM-4:30PM
Saturday Closed
Sunday Closed
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Fire Help Services, Inc

Fire Help Services, Inc Services

Clean & Sanitize

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Clean & Sanitize is a service that thoroughly cleans and disinfects a space, removing dirt, germs, and odors. It involves wiping surfaces, sanitizing high-touch areas, and refreshing the environment to promote a healthier, more hygienic setting.

Contents Manipulation

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Contents Manipulation is a service that edits, rearranges, or enhances your data and text, such as formatting, combining items, extracting parts, or replacing content to fit your needs. It involves careful modification while preserving meaning.

Contents Restoration Services

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Contents Restoration Services helps recover lost, damaged, or corrupted data from devices, backups, or storage. It involves assessing damage, recovering files, repairing files, and restoring data to usable condition for individuals or businesses.

Disposal Services

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Disposal Services helps you properly remove and dispose of waste, items, or unwanted materials. It involves sorting, collecting, transporting, and arranging safe, compliant disposal or recycling for homes or businesses.

Dry Cleaning

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Dry Cleaning is a service that cleans clothes and fabrics using chemical solvents instead of water. It removes stains, refreshes fabrics, and returns items to you neatly pressed and ready to wear, without shrinking or fabric damage from washing.

Electronics Restoration

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Electronics Restoration is a service that repairs and restores electronic devices to working condition, cleaning, diagnosing faults, replacing damaged parts, and testing performance to ensure safety and proper operation.

Emergency Services

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Emergency Services provides rapid response and dispatch for urgent medical, fire, and police needs, coordinating firefighters, paramedics, and dispatchers to assess, respond, and support people in immediate danger or life-threatening situations.

Estimates

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Estimates helps you predict costs or time for a project by asking for details, comparing options, and producing an approximate number or schedule to guide planning and decisions.

Fire & Smoke

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Fire & Smoke is a service that handles the safe management of fire and smoke effects, coordinating equipment, airflow, and cleanup for events or productions to create realistic visuals while ensuring safety and compliance.

Fire And Water Damage

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Fire and Water Damage is a restoration service that quickly responds to homes or buildings affected by fire and/or flooding, assessing damage, protecting belongings, removing debris, and repairing structure while restoring safety, cleanliness, and comfort.

Fire Restoration

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Fire Restoration is a service that helps recover a property after a fire. It involves assessing damage, removing debris, cleaning soot, drying moisture, repairing structure, replacing damaged materials, and restoring safety and functionality to walls, floors, and systems.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot and water from a fire-damaged space, secures the area, and restores structure, walls, floors, and contents back to safe, usable condition through cleaning, demolition, and rebuilding as needed.

Hepa Vac

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Hepa Vac is a compact vacuum device that helps remove debris and liquids from small areas or wounds, using controlled suction. It’s simple to use, cleanable, and often used in medical or veterinary settings to prepare sites or collect fluids safely.

Inventory Service

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The Inventory Service tracks available stock, records items received or sold, and helps manage quantities, locations, and replenishment to prevent shortages or overstock across warehouses or stores.

Pack-Out Services

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Pack-Out Services is a professional packing and removal process that safely collects, packs, seals, and transports your belongings from a home or facility to a storage or relocation destination, ensuring organized, damage-free handling.

Packout Services

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Packout Services is a professional process of safely packing and organizing belongings for moves, relocations, or storage. It involves supplying packing materials, labeling, careful wrapping, inventorying items, and coordinating transfer to the new location or storage site.

Residential And Commercial

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Residential And Commercial is a service that handles home and business property needs, including cleaning, maintenance, repairs, and improvements to keep living and working spaces safe, functional, and well cared for.

Restoration & Refinishing

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Restoration & Refinishing is a service that brings worn or damaged furniture, wood, or surfaces back to good condition and beauty by repairing, cleaning, sanding, staining, and sealing to restore their original look and longevity.

Restoration Clean

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Restoration Clean is a service that restores and cleans items or spaces damaged by fire, water, or wear, including assessment, cleaning, deodorizing, and basic repairs to bring things back to good condition.

Soot Removal

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Soot Removal is a cleaning service that removes soot buildup from surfaces after fires or smoke exposure, using specialized tools and cleaners to restore appearance and safety in walls, ceilings, appliances, and vents.

Steam Cleaning

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Steam Cleaning is a cleaning service that uses hot steam to loosen dirt, eliminate bacteria, and refresh surfaces like floors, carpets, fabrics, and bathrooms without harsh chemicals, leaving spaces cleaner and more hygienic.

Textile & Garment Cleaning

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Textile & Garment Cleaning is a service that professionally cleans clothes and fabrics, removing dirt, stains, and odors with proper washing, drying, and sometimes stain treatment to restore fabric quality and freshness.

Textiles Care

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Textiles Care is a service that helps you clean, repair, and maintain fabrics and clothing, from washing and stain removal to mending seams and applying protective finishes, ensuring textiles stay fresh, durable, and looking good.

Total Loss Inventories

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Total Loss Inventories is a service that quickly identifies and lists all items missing or destroyed in a total loss event, documenting quantities, conditions, and values to support settlement and recovery efforts.

Waste Management

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Waste Management is a service that collects, sorts, and handles trash and recyclables from homes and businesses, then transports it to proper disposal or processing facilities to reduce environmental impact and keep communities clean.

Water Damage Restoration

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Water Damage Restoration is a service that fixes and cleans up water damage in homes or buildings. It involves assessing the cause, removing excess water, drying and dehumidifying, cleaning and sanitizing, and repairing damaged materials to restore safety and usability.

Water Restoration

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Water Restoration is a service that quickly removes water from damaged areas, dries and dehumidifies, and repairs affected materials to prevent mold. It involves assessment, extraction, careful drying, cleaning, sanitizing, and restoring structures.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that dries out and cleans across affected areas, removes damaged materials, prevents mold, and fixes structural and cosmetic damage to restore your home or business after leaks, floods, or spills.

Wood Restoration

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Wood Restoration is a service that repairs and restores wood surfaces, removing damage, stains, and wear. It may involve cleaning, sanding, filling, staining or sealing to bring back the wood’s look and protect it.

Fire Help Services, Inc Reviews

Geoffrey Luna
Geoffrey Luna
5 ★★★★★
Fire Help Services was absolutely amazing during a very stressful time. They helped us with a water loss claim at our home in Whittier and handled everything from start to finish with professionalism and care. Their team was extremely responsive, knowledgeable, and took the time to explain the entire process so we always knew what was going on. They worked directly with the insurance company, which took a huge weight off our shoulders, and made sure the claim was handled properly and fairly. If you’re dealing with water damage or any type of insurance claim, I highly recommend Fire Help Services. They truly advocate for you and make a tough situation so much easier.
BEATRIZ SILVA
BEATRIZ SILVA
5 ★★★★★
After experiencing a fire last October, we were fortunate to have Eric and his team assist us. From the very first moment I met Eric, he was wonderful and immediately put our minds at ease. His team handled all the contents of our home with care, providing a thorough inventory and communicating all necessary details to us and our insurance company. The rebuild wasn’t completed until August of this year. Once it was finished, I reached out to Eric and his team, and they promptly returned everything, carefully placing our furniture and belongings back exactly where they originally were. We couldn’t be happier with the services provided. Throughout the entire process, it was the most seamless and pleasant experience we could have hoped for during such a challenging time. I highly recommend Eric and his team to anyone facing similar circumstances. Thank you again!
Margo Bustillos
Margo Bustillos
5 ★★★★★
I would like to share my experience with Fire Help Services… Erick, Jenny, and their team. Our house fire was recent on March 15, 2025 the interior was a total loss, all our Personal property inside the home needed to be accounted for in order to be paid by our insurance. This is where Erick and his team were a great help and support to us. This is a very long process, but I’m sure very worth it. I know too well how hard it is to trust anyone, First you are in shock then in pain for what you’re going through. No one knows what you go through until you happen to go through it yourself.. But I will tell you that Erick made me feel very comfortable from the start when he came out to do a walk-through to be able to start an estimate for the job he would be doing for us. Should you decide to go with Fire Help Services, you would be making the right choice. He responds promptly to text messages , phone calls and emails. Thank you Erick, Jenny and team for all your hard work and help!!!! Margo - Grateful customer
Yolanda Rodriguez
Yolanda Rodriguez
5 ★★★★★
I would recommended Fire Help Services without hesitation! My family and I are extremely grateful for the outstanding service we received after a devastating fire. In a time when we were overwhelmed and heartbroken, Fire Help Services stepped in with professionalism, expertise, and true compassion. They worked quickly and diligently to pack, transport and store our personal items. They helped create a detailed, photo-supported inventory of items deemed non-cleanable or unsalvageable due to fire, water, and smoke damage, showing exceptional care and attention to detail throughout the process. Erick, Lorena and the whole team reassured us every step of the way. Their customer service was truly top-notch, everything they said they would do they did and we couldn’t have navigated this tragic event without them. Highly recommended to anyone in need of this type of assistance.
Michael Ortiz
Michael Ortiz
5 ★★★★★
Outstanding Service Beyond Expectations I cannot express enough gratitude for the exceptional service provided by Fire Help Services during one of the most challenging times in our lives. After a devastating fire, they stepped in and treated my family with kindness, professionalism, and care that far exceeded our expectations. From the very beginning, they made us feel like family caring for loved ones. They conducted a meticulous inventory of all our belongings, carefully removed salvageable items, and packed everything with extraordinary attention to detail. Each item was boxed, cleaned, and stored with the utmost care and respect. What truly set them apart was their unwavering dedication and compassion throughout the entire process. They reassured us every step of the way, making sure we knew our belongings were in safe hands—and they delivered on that promise. When the time came, they returned everything to our home, placed furniture exactly where it belonged, unpacked every box, and thoughtfully restored all items to their original places. Their respect for our possessions and their genuine concern for our family’s well-being transformed what could have been an overwhelming ordeal into one of trust and peace of mind. Their team worked tirelessly and treated us as though we were part of their own family, attending to every detail with precision and care. If you’re looking for a company that embodies professionalism, efficiency, and heartfelt service, look no further. Fire Help Services went above and beyond for us, and we will be forever grateful for their kindness and expertise.
Alan Lau
Alan Lau
5 ★★★★★
Did we know Fire Help Services before hiring them? No. Did we have a chance to research for the best similar service provider before our e gagement with them? No. It was the recommendation made by an industry professional. It was the most positive experience out of a very unfortunate event. They showed up the same day of the fire and started the inventory of salvagable items with photo of each single item and started the pack-out as soon as they have completed the inventory. Items were carefully packed with ample protection material to ensure no damage to the items. Clothes with immediate needs were professionally dry cleaned and delivered to our temporary residence without any delay. They maintained regular communication through two years of dealing with the insurance carrier and the contractor. They also provided extra services outside of our contract, such as the upholstery of our favorite armchair which was smoke damaged during the fire. The entire staff team were courteous and pleasant especially Erick. He is more than a service provider but considered as a friend now. Eventhough I do not wish anybody to go through what we had but I would not hestitate to recommend Fire Help Service to anybody within a heartbeat.
Patricia Winters
Patricia Winters
5 ★★★★★
My family and I had an exceptional experience with Fire Help Services during a challenging time. After extensive rain damage to our home, they handled our move-out process with impeccable professionalism. Their team was punctual, thoroughly documenting and inventorying our belongings, and always available for any questions or updates. They frequently checked in with us to ensure our peace of mind. Remarkably, they restored our home to an even better condition than before the damage and put each piece, book, textile and art object back in place -- and everything was clean and damage-free. I highly recommend their services for anyone in need of thorough and caring pack out and move in experts.
Bernadette Chavis
Bernadette Chavis
5 ★★★★★
Erick with Fire Help Services was amazing through this entire journey! We had a fire over two years ago. When Erick came out to assess the damage he was so caring and kind. Right away there was a trust forged and I was at peace. He went through each room that would possibly have any salvageable items. He was able to save my bedroom furniture which was my mother in laws and another dresser that was from my parents wedding. He stored the furniture and other items that were saved. Books, photo albums and some pictures. My wedding album was saved and restored! I am so grateful as I lost my husband over eight years ago. He knew the importance! We just moved back home and all the boxes of things saved and our bedroom furniture came home. Erick came personally to make sure all was in good shape and see the finished home. Dominic and his crew made sure all was put in the right place and in good condition. Very professional from start to finish. It was a devastating and scary time but with Erick, Dominic and all of Fire Help Service crew it made the experience not as bad. Thank you all for your care through out the process!
Tesiellen Athans
Tesiellen Athans
5 ★★★★★
Fire Help Services was amazing and we could not be more pleased. After a house fire we were anxious and in a state of shock. The professionalism, kindness, efficiency, and competence shown by this company (Lorena and Erick in particular) was beyond what we wished for or expected. We could not be more grateful for them. Our furniture and items were packed with such care and put back exactly as found! Erick went out of his way to repair an item that he found to be less than ideal even though he had no obligation to do so. Throughout the process they communicated with us. They went above and beyond. We HIGHLY recommend this company. They made us feel like family members and treated our belongings as such too.
Bianca M Vargas
Bianca M Vargas
5 ★★★★★
Lorena, Dominic and the team at Fire Help Services are truly amazing at what they do. The moving/delivery process went so smooth considering how much rain we had the days prior. Our belongings were wrapped up and boxed up so cautiously and handled with care. Our family appreciates their support and the wonderful services they provide.
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About Fire Help Services, Inc

Fire Help Services, Inc is a trusted fire damage restoration service located at 12165 Pangborn Ave, Downey, CA 90241. Serving both residential and commercial clients, the company specializes in comprehensive fire and related damage restoration, with a strong focus on safety, thoroughness, and compassionate client support during stressful events. The team emphasizes a holistic approach that covers immediate emergency response, meticulous assessment, and careful restoration planning to return spaces to their prior condition or better. They handle a broad spectrum of services designed to address fire, smoke, soot, and water-related aftermath, recognizing that effective recovery often requires coordinated efforts across multiple trades and disciplines. Their operations are guided by a commitment to clear communication, respectful collaboration with property owners, and close collaboration with insurance providers to streamline claims and documentation. Fire Help Services, Inc takes pride in treating each project with respect for personal belongings and the lived lives that those belongings represent, prioritizing dignity and emotional well-being alongside technical restoration needs. The company employs seasoned technicians who bring expertise in inventory and pack-out processes, contents handling, and meticulous restoration planning. They understand the importance of protecting valuable items, documents, textiles, electronics, and furniture, and they apply industry-standard methods to clean, salvage, or responsibly dispose of items as appropriate. The restoration portfolio includes fire damage cleanup and repair, water damage restoration, soot removal, and restoration refinishing, ensuring a cohesive recovery strategy from initial assessment through final placement and restoration of contents. Maintenance of stringent safety practices and use of specialized equipment, such as HEPA vacuums for pristine air quality, underscore their commitment to healthy indoor environments after restoration. The firm also offers rapid emergency services, estimates, and transparent communication, so clients know what to expect at every stage. With a focus on both residential and commercial properties, Fire Help Services, Inc provides relief during critical moments and works diligently to minimize disruption while maximizing restoration outcomes. Staff members are described as responsive, knowledgeable, and dedicated to guiding clients through insurance-related processes, inventory services, and detailed reporting that supports fair and accurate claim settlements. The company’s extensive suite of services encompasses contents manipulation and restoration, pack-out and pack-in services, disposal, steam cleaning, dry cleaning, textile and garment cleaning, electronics restoration, and specialty cleaning for textiles and textiles care. The team also conducts total loss inventories, waste management, and comprehensive restoration and refinishing to return spaces to usable and welcoming states. In all engagements, Fire Help Services, Inc aims to deliver a compassionate, professional, and thorough restoration experience that helps property owners regain peace of mind after fire and related incidents.

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