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Critical Control - Restoration service

Critical Control - Restoration at County Fire & Water Damage Restoration, Sonoma/Petaluma CA, specializes in fire damage restoration and related services, delivering comprehensive cleanup and recovery solutions.

Fire Damage Restoration Service at County Fire & Water Damage Restoration Department, 2200 Pine View Way # E Sonoma in Petaluma, CA 94954

Operational
★★★★★
Rating: 4.8 based on 79 reviews
Address: County Fire & Water damage restoration division, 2200 Pine View Way, Petaluma, CA 94954
Phone: 17078004773
Emails:
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Critical Control - Restoration service

Critical Control - Restoration service Services

Assessing And Documenting

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Assessing And Documenting is a service that reviews how something works and records findings clearly, covering evaluation, evidence gathering, analysis of results, and creating organized reports or records for future use.

Assessment And Testing

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Assessment And Testing is a service that measures knowledge or skills through exams, quizzes, or practical tasks. It involves planning, administering tests, evaluating results, and providing feedback to help learners understand strengths, identify gaps, and improve performance.

Disaster Recovery

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Disaster Recovery is a service that helps you quickly restore IT systems and data after events like floods, fires, or cyberattacks. It involves planning, backups, secure data replication, failover, and tested steps to resume normal operations with minimal downtime.

Exterior Cleaning

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Exterior Cleaning is a service that cleans the outside of a building or structure, removing dirt, grime, mold, and stains from walls, siding, windows, roofs, and gutters using gentle washing, detergents, and pressure or soft washing as appropriate.

Fire Disaster Restoration

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Fire Disaster Restoration is a service that helps recover homes and buildings after a fire, including smoke and soot cleanup, removing water from firefighting, repairing damage, and restoring utilities and structure to safe, livable condition.

Fire Loss

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Fire Loss is a service that assesses and documents fire damage to buildings, belongings, and systems, helps determine cause and extent, estimates repair costs, and coordinates claims and restitution with insurers or owners.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke, and water from a fire, cleans and sanitizes surfaces, and restores structure and finishes, including repairs to walls, ceilings, floors, and insulation to return your property to safe, habitable condition.

Floor Joists

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Floor Joists are the horizontal beams that support a floor, spanning between walls or supports. They carry the load of the floor and anything on it, providing structural stability and a base for subflooring and finish floors.

Home Services

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Home Services is a practical service that helps with everyday household tasks. It offers skilled personnel to perform tasks like cleaning, repairs, maintenance, and errands, making home life easier and more efficient for busy households.

Inspection And Assessment

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Inspection And Assessment is a service that checks a site, system, or item for condition and compliance, identifies problems, and evaluates risks. It involves reviewing standards, inspecting components, testing where needed, and reporting findings with recommendations.

Insurance Claims

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Insurance Claims is a service that helps you report an incident, provide details, and work with your insurer to determine coverage and compensation for losses, repairs, or medical expenses, from filing to settlement.

Kitchen And Bathroom Remodels

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Kitchen And Bathroom Remodels offers upgrading and refreshing kitchens and bathrooms, including planning, design, installing new cabinets, fixtures, flooring, countertops, lighting, and waterproofing to improve style, function, and resale value.

Mildew Damage

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Mildew Damage is a service that identifies and repairs mildew growth on surfaces, caused by moisture. It involves inspection, cleaning, mildew removal, moisture control, and restoration to prevent future mold and protect indoor air quality.

Mold Damage Restoration

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Mold Damage Restoration is a service that cleans and removes mold growth after moisture issues, dries affected areas, sanitizes to prevent health risks, and repairs damages to restore a safe, livable space.

Mold inspection

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Mold inspection is a service that checks a home or building for visible mold, moisture problems, and hidden growth. Inspectors assess rooms, look for leaks, run tests if needed, and provide a report with findings and recommendations.

Pressure Washing

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Pressure washing is using a high-pressure water spray to clean dirt, mold, and stains from surfaces like driveways, sidewalks, and siding. It involves equipment, appropriate cleaners, and careful technique to avoid damage while restoring a surface’s appearance.

Property Damage

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Property Damage is a service that covers the investigation and repair of damage to property, including assessing the cause, estimating costs, coordinating repairs or replacements, and handling claims with insurers or responsible parties.

Reconstruction Reconstruction

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Reconstruction Reconstruction is a service that helps restore damaged objects or spaces by repairing, replacing missing parts, and rebuilding structure to look and function like the original, using assessment, planning, materials, and careful workmanship.

Residential And Commercial

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Residential and commercial services involve cleaning, maintenance, or management of homes and business properties. It covers tasks like cleaning, repairs, landscaping, and facility upkeep to keep living spaces and workplaces safe, comfortable, and well cared for.

Sewage cleanup

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Sewage cleanup is cleaning and restoring areas damaged by wastewater spills, including removing contaminated water, disinfecting surfaces, disposing of waste safely, and thorough deodorizing to prevent health risks.

Smoke Damage Restoration

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Smoke Damage Restoration is the process of cleaning and repairing a property after a fire, removing soot and odors, fixing damaged materials, and restoring surfaces to safe, livable condition.

Smoke Remediation

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Smoke Remediation is a service that cleans and restores spaces after smoke or fire damage, removing soot, odor, and residue. It involves assessment, cleaning surfaces, air purification, deodorization, and returning the area to safe, livable condition.

Soot & Smoke Removal

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Soot & Smoke Removal cleans and restores spaces damaged by fires, smoke, or heavy soot. It includes odor removal, surface cleaning, staining and residue removal, deodorizing, and may involve sealing porous areas to prevent future damage.

Soot Damage

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Soot Damage is a service that inspects, cleans, and restores surfaces affected by soot from fires or smoke. It involves assessment, cleaning, odor removal, and refinishing to restore appearance and safety.

Thermal Imaging

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Thermal Imaging is a service that captures heat patterns using infrared cameras to show temperature differences. It helps identify insulation gaps, overheating equipment, electrical faults, and energy loss by visualizing heat as colors for easy inspection and diagnostics.

Water / Flood

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Water / Flood is a service that helps protect homes and businesses from water damage, floods, and excess moisture, including quick response, assessment, and cleanup, plus prevention advice and temporary water removal or pumping when needed.

Water And Fire Damage

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Water And Fire Damage is a service that helps restore properties after leaks, floods, or fires. It involves assessing damage, removing water or debris, drying spaces, cleaning and sanitizing, and repairing or rebuilding affected areas to prevent mold and further harm.

Water Extraction

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Water Extraction is a service that safely removes water from a space after flooding or spills, using pumps and pumps, drying equipment, and moisture checks to prevent damage and mold while restoring normal conditions.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair involves removing excess water, drying and dehumidifying, assessing and fixing damage to structure and belongings, and restoring the area to safe, habitable condition, including mold prevention and repairs.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold growth caused by water leaks or floods, drying the area, removing moldy materials, treating surfaces to prevent recurrence, and restoring the space to a safe, dry condition.

board-up

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Board-up is a service that quickly covers openings in a building after damage or vacancy to protect it from weather and intruders, using temporary boards or panels, securing doors and windows, and arranging for permanent repairs or stabilization.

cleanup

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Cleanup is a service that cleans up or removes unwanted items, clutter, or mess. It involves sorting, discarding or organizing materials, sweeping or washing areas, and restoring the space to a neat, safe, and usable condition.

odor removal

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Odor removal is a service that eliminates unwanted smells from spaces or items. It assesses the source, cleans and treats fabrics or surfaces, and uses deodorizing agents or technology to neutralize odors so rooms and belongings smell fresh again.

smoke damage

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Smoke damage refers to harm caused by smoke from a fire, including soot, odor, and residue that affect walls, furniture, and air quality. It involves cleaning, deodorizing, and restoring damaged materials, plus assessing safety and potential hidden damage.

Critical Control - Restoration service Reviews

Cheri Kratka
Cheri Kratka
5 ★★★★★
Had water damage in a rental unit. Water line to ice maker broke and was not detected for a couple of days. Condo had to be dried out before replacing walls and flooring The work performed was done on time and with great communications between all parties.
Lisa Damberger
Lisa Damberger
5 ★★★★★
Critical Control helped us immensely during a time of mass chaos. We were hit with a broken pipe that flooded most of our home, and they helped us immediately. They deployed in 25 minutes and got our house back to normal. It was a total white glove service. They also knew how to remediate from Mold, which is an amazing intricate specialty. And they did it with great care and high level professionalism. Anybody who really cares about high quality service should use Critical Control. I'm forever grateful.
yasset lorena calderon lopez
yasset lorena calderon lopez
5 ★★★★★
The sink pipe broke and made a huge water leak go all over the place in our kitchen. Critical control came in 30 minutes and it was 3:00 Am. They dried out everything and put us all back together - Loved Nate he is great!
Ktrue
Ktrue
5 ★★★★★
My studio flooded so I was recommended to call Critical control. They set up equipment, extracted the water, and got me back to pre loss condition. Now I can get back to making my album
Jared Giammona
Jared Giammona
5 ★★★★★
I had a very educational experience at critical control during their open house. They had a fire demo set up that showed off their equipment and the process they go through when a fire occurs.
Steve Newman
Steve Newman
1 ★☆☆☆☆
DO NOT DO BUSINESS WITH THIS COMPANY!!! Unethical and a total FRAUD. I hired them for an extensive water/sewage leak at my house. They employ incompetent workers. The guy who does their sheet rock and painting does not know what he is doing. He used the wrong paint (not for humidity in a bathroom) and had to repainted. The sheet rock where it is to be cut in with the new and the old he left a HUGE noticeable seam. He came back 3 time and never could get it to look like they were never here like they promised. The "padded" their invoice by over $15,000.00 with work that they never did. Lindsey told me that this is a "game" they play with the insurance company. They fraudulently overcharge and use that as a bargaining chip when the insurance company offers a low payout. My insurance company decided not to play their game and now Critical Control is suing me for the fraudulent charges that my insurance company wouldn't pay. Their lawyer called me and threatened that I could be the one charged with insurance fraud if I did not pay them. DO NOT HIRE THIS COMPANY!!!
Kevin
Kevin
5 ★★★★★
Critical control came out and did an inspections and found water damage in my walls. They did an amazing job remediating it. Thank you critical control
Alanna Martin
Alanna Martin
5 ★★★★★
We had a house fire in April in our kitchen, which was very scary to experince. The CCR crew cleaned the damage from our home and rebuilt our home not only exactly how we wanted it but better than we could have even imagined. They were there from day 1 and made the whole process much easier then we could have imagined. Cindy was so amazing at cleaning the house out and cleaned so many of the items that were so important to us. Nate was so wonderful to answer any questions we had and helped make our home perfect. They are simply amazing.
Dylan Grady
Dylan Grady
5 ★★★★★
After my garage and workshop got completely flooded due to a busted water main, critical control was my first call. They were very easy to communicate, as well as being very descriptive of when they would come, and what they would do. Very fairly priced, with wonderful employees, 10/10 recommendation
genesis moreno
genesis moreno
5 ★★★★★
Mike and Nate, these two youg men were so professional, kind, and caring, CCR should be proud to have them employed, and carrying your name. They deserve some recognition.
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About Critical Control - Restoration service

Critical Control - Restoration service is a comprehensive Fire Damage Restoration Service operating within the County Fire & Water Damage Restoration Department, located at 2200 Pine View Way # E Sonoma, Petaluma, CA 94954. Serving both Residential And Commercial clients, the company specializes in Water Damage Restoration Service and Fire Damage Restoration Service, offering an extensive suite of services designed to assess, document, and restore properties after disasters. The organization emphasizes Assessing And Documenting and Assessment And Testing to establish the extent of damage, including Thermal Imaging to detect hidden moisture and structural concerns. From the initial board-up and cleanup to full Reconstruction Reconstruction, Critical Control guides property owners through every phase of the recovery process, ensuring clear communication and careful coordination with insurance Claims.

The restoration team provides Disaster Recovery plans that address Water / Flood, Water and Fire Damage, and related cleanup tasks such as Water extraction, sewage cleanup, and odor removal. They perform Exterior Cleaning as well as Pressure Washing to restore exterior surfaces, and they manage Mildew Damage, Mold Damage Restoration, and Mold inspection to prevent secondary issues. Interior restoration covers Fire Disaster Restoration, Smoke Damage Restoration, Soot & Smoke Removal, and Soot Damage remediation, along with Fire Loss assessments and Fire damage cleanup & repair. Flooring, including Floor Joists, is addressed during reconstruction and replacement, with Kitchen And Bathroom Remodels offered to restore functionality and aesthetics.

Critical Control also concentrates on water damage-related cleanup & repair, Water damage-related mold removal, and comprehensive Property Damage restoration for both Residential And Commercial settings. Their services extend to insulation of affected areas through cleanup, odor removal, and the stabilization of living environments to support a safe, healthy return for occupants. The team’s approach emphasizes rapid dispatch, evident in testimonials describing quick response times and transparent, high-quality communication. They collaborate with clients throughout the process to ensure expectations are met, culminating in restored spaces that reflect the original design intent or improved outcomes as requested by homeowners and property managers.

In addition to restoration work, Critical Control offers Inspection And Assessment and Insurance Claims support to help clients navigate documentation, scope of work, and claim positioning. Their service roster includes Home Services such as Reconstruction Reconstruction, Residential And Commercial restoration, and specialized capabilities for Fire Loss scenarios, including cleanup, debris removal, and structural stabilization. The company’s customer-centric approach is reflected in its dedication to professionalism, compassionate service, and meticulous project management, delivering dependable results even under challenging conditions.

Overall, Critical Control - Restoration service positions itself as a trusted partner for fire and water emergencies, combining swift response, technical proficiency, and comprehensive project execution to restore properties, protect investments, and provide peace of mind to clients in Sonoma County and beyond. The organization aims to set high standards for remediation, reconstruction, and client support, ensuring that every restoration project progresses with clarity, accountability, and a focus on long-term resilience.

Water Damage Restoration Service

Critical Control offers expert Water Damage Restoration in Petaluma, CA, restoring homes quickly after floods, leaks, or spills with advanced drying, mold prevention, and safe, thorough cleanup to protect your property and peace of mind.

Fire Damage Restoration Service

Critical Control - Restoration Service in Petaluma, CA offers expert fire damage restoration, smoke odor removal, content and structure cleaning, and rapid emergency response to restore homes and ensure safety after fire incidents.

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