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Flood Pro

Flood Pro in Capistrano Business Center, San Juan Capistrano, CA offers comprehensive fire damage restoration services to restore properties efficiently.

Fire Damage Restoration Service at 27132 Paseo Espada in San Juan Capistrano, CA 92675

Operational
★★★★☆
Rating: 4.3 based on 32 reviews
Address: 20472 Crescent Bay Dr #106, Lake Forest, CA 92630
Located in: Capistrano Business Center
Phone: 19493535967
Emails:
Lind Aponte (Vice President) - [email protected]
Fair Restoration (Owner) - [email protected]
Employees: 25
Hours:
Monday 7AM-5PM
Tuesday 7AM-5PM
Wednesday 7AM-5PM
Thursday 7AM-5PM
Friday 7AM-5PM
Saturday Closed
Sunday Closed
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Flood Pro

Flood Pro Services

Burst Pipes

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Burst Pipes is a service that fixes pipes that have burst or are about to burst, stopping leaks, replacing damaged sections, and restoring water flow in homes or buildings with minimal disruption and fast results.

Contractor Services

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Contractor Services connects clients with independent professionals for project-based work, handling estimates, hiring, supervision, and delivery of skilled trades or specialized tasks from start to finish.

Custom Carpentry

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Custom Carpentry is a tailored woodworking service that crafts and installs personalized wooden pieces—like cabinets, furniture, and trim—to fit your space, style, and needs, using skilled joinery, finishes, and precise measurements.

Disaster Strikes

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Disaster Strikes is a simulation service that helps you practice responding to emergencies like fires, floods, or earthquakes. It involves interactive scenarios, timed decisions, and debriefs to improve planning, teamwork, and quick, safe actions under pressure.

Drywall Repairs

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Drywall Repairs fixes holes, cracks, and damaged panels in walls or ceilings. It involves patching, smoothing, priming, and painting to restore a seamless surface and a clean finish.

Emergency Repairs

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Emergency Repairs is a rapid maintenance service that fixes urgent problems like leaks, power outages, or broken heating, usually available 24/7. It involves quick assessment, priority dispatch, temporary fixes if needed, and scheduling permanent repairs.

Emergency Response

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Emergency Response is a rapid, organized effort to protect people and property during crises. It involves alerting responders, assessing threats, providing immediate medical or safety actions, coordinating resources, and restoring safety as quickly as possible.

Final Restoration

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Final Restoration is a service that repairs and restores damaged items to their original condition, focusing on completing repairs, cleaning, refinishing, and protecting the item so it looks and works like new again.

Flood Repair

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Flood Repair is a service that cleans up water damage after flooding, removes soaked materials, dries and sanitizes areas, and repairs structure and finishes to restore a home or business safely and quickly.

Flood cleanup

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At Flood Pro, we specialize in flood damage cleanup. Our technicians are equipped with the latest scientific methods and training to address water damage efficiently. We swiftly assess the situation and determine the most expedient approach to drying your property, ensuring minimal disruption and co

Flood restoration

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At Flood Pro, we specialize in comprehensive flood restoration services. Our expert technicians utilize the latest scientific methods and advanced training to effectively manage water damage.

General Contracting Services

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General Contracting Services handle construction projects from start to finish, coordinating and managing subcontractors, scheduling, budgeting, permits, site safety, and quality control to build or renovate homes or commercial spaces.

Health Services

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Health Services is a system that helps people find and use medical care, including doctor visits, clinics, and preventive care. It involves appointments, medical records, referrals, and guidance to maintain or improve health.

Hepa Filtration

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Hepa Filtration is a service that uses a high-efficiency air filter to remove tiny particles from the air, including dust, pollen, and germs. It involves assessing needs, installing or replacing filters, and maintaining the system for clean, healthier indoor air.

Hepa Vacuuming

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Hepa Vacuuming is cleaning that uses a high-efficiency particulate air (HEPA) filter to trap tiny dust and allergens. It involves a vacuum with the HEPA filter in the airflow, capturing fine particles and improving air quality while you clean floors, furniture, and surfaces.

Home Inspections

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Home Inspections is a professional check of a house’s condition, covering structure, systems, and safety. An inspector examines, tests, and reports on walls, roof, plumbing, electrical, HVAC, and potential issues to help buyers or owners understand the home’s quality and needed repairs.

Home Water Damage

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Home Water Damage is a service that assesses, stops, and restores areas affected by leaks or flooding in a house. It includes drying, removing mold, repairing walls and floors, and preventing future damage to protect your home.

Insurance Claims

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Insurance Claims is a service that helps you report damage or losses to your insurer, document evidence, file a claim, and work with adjusters to determine payment or coverage for eligible costs. It guides you through steps and required documents.

Leaking Pipes

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Leaking Pipes is a service that detects and fixes water leaks in pipes, preventing damage and waste. It involves locating the leak, repairing or replacing faulty sections, testing the system, and ensuring it’s watertight and safe to use again.

Leaky Pipes

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Leaky Pipes is a service that helps fix plumbing leaks in homes or buildings. It involves diagnosing the source of leaks, repairing damaged pipes or fittings, testing for leaks, and ensuring the system is watertight and safe to use again.

Mold Buildup

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Mold Buildup is a service that identifies and removes mold growth in buildings, assessing moisture sources, testing for mold types, and cleaning contaminated areas to improve air quality and prevent health issues.

Mold Control

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Mold Control is a service that prevents and removes mold growth in your home or building. It involves inspecting for moisture and mold, cleaning affected areas, using antifungal treatments, and advising on moisture reduction to keep spaces dry and safe.

Mold Exposure

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Mold Exposure is a service that checks for mold growth in buildings, tests air and surfaces, and identifies types of mold to determine health risks and the right cleaning or remediation steps.

Mold Inspections

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Mold Inspections are professional checks to find hidden mold in buildings. They involve a visual survey, moisture checks, and maybe air samples to identify types and amounts of mold, determine causes, and suggest remediation steps.

Mold Mitigation

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Mold Mitigation is a service that removes and prevents mold growth after water damage. It includes identifying moisture sources, cleaning affected areas, decontaminating surfaces, repairing leaks, and implementing drying and humidity control to stop mold from returning.

Mold Remediation Services

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Mold Remediation Services remove visible mold and moisture sources from homes or buildings, assess moisture, fix leaks, clean and sanitize affected areas, and prevent future growth to improve air quality and safety.

Mold Removal Services

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Mold Removal Services clean up and remove mold from homes or buildings, diagnose moisture issues, use containment and specialized equipment, and restore air quality by cleaning surfaces, repairing leaks, and applying treatments to prevent future growth.

Mold Specialist

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Mold Specialist is a service that checks for mold, tests air and surfaces, and removes mold safely. It involves inspection, sampling, analysis, moisture control, and remediation to improve indoor air quality and protect health.

Mold cleaning

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Controlling moisture is essential to preventing mold. Mold can start growing within 48 hours in damp building materials and doesn't need direct light to thrive. Even minor leaks can cause significant damage.

Mold damage restoration

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Mold damage restoration is a crucial process for maintaining a safe and healthy environment. Mold can start growing within 48 hours in damp areas and can spread quickly, often without being detected.

Mold inspection

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Flood Pro can professionally address and remove mold growth following EPA guidelines for mold remediation. These guidelines may include negative air containment, HEPA filtration units, material removal, detailed sanding, HEPA vacuuming and treatment with disinfectants to clean the area.

Mold mitigation

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Mold mitigation involves identifying and addressing moisture sources to prevent mold growth. Professionals contain the affected areas, remove mold safely, and thoroughly dry and repair the space. Following strict guidelines, they ensure a healthy environment and prevent future mold issues.

Mold remediation

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Mold remediation involves identifying and fixing moisture sources, containing affected areas, and safely removing mold. Professionals follow strict guidelines to clean, dry, and restore spaces, ensuring mold is eliminated and future growth is prevented, maintaining a safe environment.

Pipe Broke

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Pipe Broke is a service that helps you fix leaking or damaged pipes. It includes quick assessment, locating the break, planning repairs, and coordinating materials and technicians to restore water flow and prevent further damage.

Plumbing Leak

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Plumbing Leak is a service that finds and fixes water leaks in pipes, fixtures, or fittings, preventing water damage. It involves locating the source, repairing or replacing damaged parts, and testing to ensure leaks are stopped.

Property Damage

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Property Damage is a service that helps assess, document, and repair harm to someone’s physical property, like buildings, cars, or personal belongings, including estimating costs and coordinating repairs or replacements with insurers or contractors.

Repair And Construction

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Repair And Construction is a service that fixes and builds parts of buildings, restoring damaged areas, upgrading features, and completing new structures as needed, from walls and roofs to plumbing and electrical systems.

Restoration And Repair

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Restoration And Repair is a service that brings damaged or worn items back to good condition. It involves assessing damage, cleaning, repairing, restoring structure and appearance, and sometimes renovat­ing finishes to return the item to its original or improved state.

Roof Leaks

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Roof Leaks is a service that helps find and fix water leaks in your roof. It includes inspecting seams and shingles, identifying source damage, and arranging repairs or replacements to prevent water damage and keep your home dry.

Sewage Backups

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Sewage Backups are plumbing emergencies where wastewater backs up into your home or business. We diagnose the cause, clear blockages, pump out water, sanitize affected areas, and restore safe drainage to prevent repeat backups.

Sewage Cleanup

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Sewage Cleanup is a service that safely removes and treats sewage spills, sewage backup, or contaminated water. It involves securing the area, removing contaminated materials, cleaning and disinfecting surfaces, deodorizing, and restoring the space to a safe condition.

Sewage Damage

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Sewage Damage refers to cleaning, sanitizing, and repairing areas affected by sewage spills, addressing contaminated water, odors, and mold; it involves safety steps, water extraction, disinfecting surfaces, and restoring damaged materials.

Sewage cleanup

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Sewage damage can be catastrophic due to unforeseen damage. What may appear to be clear clean water can contain pathogens, viruses and harmful bacteria. It is one of the most extreme water situations a homeowner can experience.

Slab Leaks

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Slab Leaks are hidden leaks under your home’s concrete slab that waste water and damage foundations. The service locates the source, repairs or replaces pipes, and may involve pressure testing, slab drilling, and restoring the floor after fixing the leak.

Structural Damages

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Structural Damages is a service that assesses and reports on harm to a building’s framework, like walls, beams, and foundations. It involves inspections, measurements, safety checks, and recommendations to repair or reinforce the structure.

Structural Leak Detection

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Structural Leak Detection is a service that finds hidden water leaks in building structures using sensors and tests, then reports location, cause, and recommended fixes to prevent damage and save water.

Toilet Overflow

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Toilet Overflow is a service that helps prevent or fix clogged or overflowing toilets, including diagnosing blockages, clearing drains, repairing pipes, and advising on maintenance to keep bathrooms flowing smoothly.

Urgent Restoration

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Urgent Restoration is a fast service that quickly repairs recent water, fire, or storm damage to homes or businesses, assessing the damage, securing the site, and restoring essential systems and safety features as soon as possible.

Water Damage Cleanup

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Water Damage Cleanup is a service that removes excess water from floods or leaks, dries and sanitizes affected areas, and repairs or restores damaged walls, floors, and belongings to prevent mold and further damage.

Water Damage Emergency

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Water Damage Emergency is a rapid response service that assesses and repairs water-related damage after leaks or floods. It includes quick water extraction, drying, moisture checks, deodorizing, and restoration to prevent mold and further harm.

Water Damage Mitigation

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Water Damage Mitigation is a service that stops further water damage after a leak or flood. It includes assessing the area, removing standing water, drying with pumps and dehumidifiers, deodorizing, and repairing materials to prevent mold and structural harm.

Water Damage Mold Repairs

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Water Damage Mold Repairs is a service that cleans up moisture, removes mold growth, and fixes water damage in homes or buildings to restore safety, improve air quality, and prevent future mold problems.

Water Dripping

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Water Dripping is a simple service that measures and records how water drips from a faucet or pipe, helping detect leaks, track flow, and monitor water usage for conservation and maintenance. It involves timing, counting drops, and recording data.

Water Extraction,

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Water Extraction is a service that retrieves water from a source for use elsewhere, typically involving assessment, pumping or collection, treatment if needed, and delivery or storage for practical needs like drinking, irrigation, or industrial use.

Water Heater

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A Water Heater is a device that heats cold water for everyday use, like showers and washing. It involves a tank or inline heater, energy source (electric, gas, or solar), controls, and safety features to provide warm water on demand and maintain temperature.

Water Intrusion

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Water Intrusion is a service that detects and fixes unwanted water entering a building, like leaks, floods, or moisture. It involves inspection, moisture surveys, and repairs to prevent damage and improve air quality and safety.

Water Leak Detection

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Water Leak Detection is a service that identifies hidden leaks in buildings using sensors and tests. It involves monitoring water lines, measuring pressure and flow, and pinpointing leak locations to prevent damage and save water.

Water damage-related cleanup & repair

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We are the Water Damage Specialists. Our technicians are trained in the most advanced and up-to-date scientific approach to water damage. We will quickly assess the situation and determine the fastest way of drying your property, saving you time and money.

Water damage-related mold removal

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Water damage-related mold removal involves identifying moisture sources, containing affected areas, and safely removing mold. Professionals use advanced techniques to dry and restore spaces, preventing further mold growth and ensuring a safe, healthy environment.

Water removal

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We are the Water Removal Specialists. Our technicians are trained in the most advanced and up-to-date scientific methods for addressing water damage. We quickly assess the situation and determine the fastest way to dry your property, saving you time and money.

Flood Pro Reviews

Steve Crane
Steve Crane
1 ★☆☆☆☆
Terrible service and zero urgency to respond. This company is a complete disaster. They came out 2 months ago when we had a ceiling leak and cut a huge hole in our ceiling without permission in one area and then could not figure out how to get to the second area where the leak was which is mind blowing because I was able to get to area with a latter. All they did was give excuses about having to go over the plan on how to address the issue with the CEO of the company and that was the same excuse given every time I called of emailed. They ultimately stopped responding and left a giant hole in our ceiling for Thanksgiving, Christmas and New Years which is unacceptable and completely unprofessional. I believe the office persons name is Matt and he should be ashamed of how he lied to me about getting back to me with the next steps after they “spoke to the CEO” you should not be in business if you do this type of things to clients and the fact you didn’t have the decency to call back and give me any update is ridiculous. This company basically cut a hole in my ceiling and ghosted me after doing so. I would not trust this company to do any work on your mom because they may do the same thing to you. The Yelp page was very telling when I read complaints and how every single complaint was met with defensive responses basically not taking any responsibility for the situation you put homeowners in. I will be reporting you to the Better Business Bureau for what you did to our home and to all potential clients I would not give these people a chance to do what they did to me. It’s now January 7th and this company still has not responded to what they did in November. I added photos of how they left our home and again I never gave them permission to cut a giant hole in the ceiling and certainly did not expect a company to never show back up to finish the work after telling me somebody would contact me after they cleared next steps with there owners. If I could give you a 0 or -10 I certainly would.
Ramona Godines
Ramona Godines
5 ★★★★★
I had a 30 year bathroom that needed to be completely re-done to accommodate my mother's needs.Matt and his team came in and assessed the bathroom, came up with some ideas and I came up with mine they began the work next week. They were very time efficient and the workers were very trusting, pleasant, organized, amd worked clean. I liked that if we ran into any changes they always made sure I was contacted to make sure it was OK. The bathroom turned out amazing! My mom is 80 years old and needs help sometimes. They made it so accommodating she is able to do everything herself now. The bathroom looks like an upscale hotel bathroom! I can not say enough about the amazing job Matt Puccio and his team did! I would highly recommend Flood Pros for all types of restoration work!
kirstin gettle
kirstin gettle
5 ★★★★★
I would give more than 5 stars if it was possible! Flood Pro was amazing from start to finish. Communication was spot on. They finished flooring in two bedrooms and a bathroom remodel due to a leak in record time! Flood Pro was very accommodating to our families work schedule which helped take the stress out on my end. Big shout out to Paul, Chuck, Matt, Vince and all the guys. Definitely recommend them.
jerry barnes
jerry barnes
5 ★★★★★
Flood Pro did a great job for us. We had a major slab leak that essentially flooded the entire downstairs of our condo. We had to remove the kitchen cabinetry, basically all of the downstairs flooring, toilet and vanity from the downstairs powder room and the walls had to be opened up and dried out. What a mess! Our homeowners association had picked Flood Pro’s to do the remediation, but it was up to us who we were going with to put everything back together. We elected to stay with Flood Pros for the rebuilding and I am glad we did. All of the people we encountered, Matt, Paul, Allison, and others were very professional and kind and deserve shout outs! Vince and his team that did much of the renovations were wonderful as well. Hopefully we will not need their services anytime soon… But if we did, I would choose Flood Pro’s again!
Dean Conzaman
Dean Conzaman
5 ★★★★★
Unbelievable professionalism from the day they came and see the damage to the the final walk thru. Their work is craftsman like with amazing attention to detail. They finished 1 week ahead of schedule. We felt confident and safe in their hands throughout slab leak restoration. Really quality people.
It's Jen
It's Jen
5 ★★★★★
As a Portfolio Community Manager, I cannot recommend this vendor enough. Matt August and Brian Millager have been such blessings to one of my communities that is plagued by slab leaks due to old pipes. They have gone above and beyond, and work with my homeowners, tenants, and the Board of Directors to provide excellent customer service and the highest quality work in remediation. They constantly have my back and my community's back and I cannot imagine working with another remediation company. Please give them a shot, they are quick, clean, and will get the job done swiftly. They will abide by all the Community rules as well, they will not dump construction materials into Association Dumpsters, etc. They will take care of you.
steve bird
steve bird
5 ★★★★★
Matt and his team are awesome. They came out on a Saturday and again on a Sunday when we had an emergency. Then they worked several more days over the Christmas holiday to get everything back to normal. At all times Matt kept us updated on progress and issues. I couldn’t recommend FloodPro more
Patti Byrne
Patti Byrne
5 ★★★★★
I have worked with Flood Pro for several years. I very much appreciate the working relationship we have and highly recommend them. I always get a fast response and the work they do is awesome!
Denise Yota
Denise Yota
5 ★★★★★
I reached out to Matt and his company because I wanted to understand the process of water restoration. The water restoration company that we hired to take care of the water heater burst in our rental home was not moving forward with drying or cleaning the area. Every time I asked them if they were going to dry the area they would throw out the scary “Mold” word. They said they could not dry out the area because of this. They did not open up the walls or remove the wet building materials to begin the mitigation process and instead let the home sit with the dehumidifiers running for over a week. Matt took the time to explain things to us through numerous emails so we could understand the steps of the mitigation process. He helped educate my husband and I on what should have happened and gave us the name of an air quality specialist, which helped things move forward. The air quality specialist intervened on our behalf and within a day our situation changed and the water restoration company finally began the mitigation process. Although we did not go with Flood Pro because our rental home was outside the area they serviced (Temecula), Matt and the air quality specialist’s knowledge was invaluable. Without Matt’s help we would still be sitting in a wet mess. If our rental home was in Orange County we would have gone with Flood Pro in a heartbeat. Matt truly cares about people. He went out of his way to help us. He has good character, is trustworthy, and very professional. We would highly recommend Matt and his company Flood Pro. Thank you so much for your help Matt!
Robyn Cole
Robyn Cole
5 ★★★★★
I highly, HIGHLY recommend Flood Pro. My experience with them began with a tree root infiltration of my sewage pipes. They were so great at remediating the problem that I asked them to totally gut and remodel the affected bathroom. That process was so smooth, hubby and I hired them to remodel the rest of our 1200 square foot townhome. Flood Pro's prices are fair, they are responsive, and only quality work is delivered. Tyler and Vince, I cannot sing your praises high enough. We love our home, thanks to you!!
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About Flood Pro

Flood Pro is a professional Fire Damage Restoration Service located in Capistrano Business Center at 27132 Paseo Espada, San Juan Capistrano, CA 92675. Serving the local community and surrounding areas, the company provides comprehensive restoration solutions for fire, water, and structural damage, combining disaster response with construction expertise to return homes and businesses to pre-incident condition. Their approach emphasizes thorough assessment, careful planning, and transparent communication with clients, ensuring that property owners understand each step of the restoration process from initial evaluation to final restoration. Flood Pro operates as a multidisciplinary restoration partner, offering both emergency response and long‑term recovery services to address the full spectrum of damage that can occur after a fire or related incidents, including water intrusion, mold concerns, and structural repairs. The firm emphasizes safety, cleanliness, and adherence to industry standards, including filtration and debris mitigation practices designed to protect occupants and workers during remediation. The company’s service philosophy centers on minimizing disruption while delivering timely, high‑quality workmanship that blends remediation with restoration and repair activities. From initial containment and debris removal to drywall repairs, carpentry, and architectural finishing, Flood Pro coordinates every facet of the project under one roof to streamline communication and accountability for homeowners, property managers, and businesses alike. Their offerings also extend to general contracting services, ensuring that rebuilds and renovations align with current codes and the client’s vision, while maintaining cost transparency and schedule reliability. In addition to fire damage response, Flood Pro provides specialized services for mold control, mold remediation, mold inspections, and mold mitigation, recognizing that moisture and smoke exposure can contribute to indoor air quality concerns. For emergency scenarios, they provide rapid emergency repairs, urgent restoration, and comprehensive water damage management, including water extraction, drying, and demolition where necessary. Their portfolio also covers construction‑backed restoration, final restoration, and reconstruction, ensuring that structural integrity is restored and aesthetic details are completed to a high standard. Flood Pro’s capabilities extend to safety and health considerations with services such as HEPA filtration and HEPA vacuuming, helping to maintain a clean, safe work environment during the remediation process. The company’s commitment to client satisfaction is often reflected in testimonials that highlight professional communication, timely project completion, and careful attention to detail across both the remediation and rebuilding phases. As a trusted partner for home and business owners facing fire, water, or structural damage, Flood Pro offers a broad suite of services designed to restore spaces efficiently, securely, and with lasting quality, backed by experienced technicians and a focus on accountability and customer care.

Building Restoration Service

Building Restoration Service by Flood Pro in San Juan Capistrano, CA, restores flood-damaged structures with fast response, water extraction, drying, mold remediation, and reconstruction to safeguard property and peace of mind.

Fire Damage Restoration Service

Fire Damage Restoration Service by Flood Pro in San Juan Capistrano, CA offers fast, thorough cleanup, smoke and odor removal, structural drying, and reconstruction to restore homes after fire events safely and efficiently.

Water Damage Restoration Service

Flood Pro offers expert Water Damage Restoration in San Juan Capistrano, CA, providing 24/7 emergency response, rapid extraction, mold prevention, deodorization, and complete rebuild support to restore homes quickly and safely.