Phoenix Group of the High Country

Phoenix Group of the High Country Reviews

Michael Klepper

5 ★★★★★

Phoenix does great work! In 20+ years of working in local radio, I've never seen a business donate their air time to a local non-profit. Troy and the folks at Phoenix Restoration donate to a number of local organizations including Habitat for Humanity, The County Fair & 4-H.

About Phoenix Group of the High Country

Phoenix Group of the High Country is a dedicated Fire Damage Restoration Service located at 123 S Frontage Rd E, Fairplay, CO 80440. Serving the community with a commitment to rapid response, compassionate care, and professional craftsmanship, the company helps homeowners and property managers recover from the devastation of fire and smoke damage. The team prioritizes safety, thorough assessment, and staged restoration to minimize downtime and protect the structure’s integrity. Their approach blends technical expertise with a sensitive understanding of the emotional impact that fire incidents can have on families and businesses, offering clear communication, transparent timelines, and dependable results from start to finish.

As part of its comprehensive service offering, the Phoenix Group of the High Country provides expert Fire Damage Restoration Service, employing industry-standard techniques for content cleaning, structural drying, deodorization, soot removal, and reconstruction planning. They work diligently to restore both the aesthetic and functional aspects of affected spaces, addressing utilities, framing, and finishes with attention to code compliance and safety considerations. In addition to damage-specific work, they assist with insurance coordination, documentation, and claim support to streamline the recovery process for clients navigating complex homeowner or commercial insurance processes.

The company embraces a broad category of services designed to support community resilience, including Charity initiatives that reflect a commitment to giving back. Through partnerships with local organizations, Phoenix Group of the High Country contributes to charitable efforts, aligns with community needs, and helps fund programs that promote recovery, housing stability, and public service. These efforts extend beyond immediate restoration to broader community welfare, reflecting the company’s philosophy that restoration includes rebuilding trust, reconnecting neighbors, and strengthening the local fabric after a disaster.

In addition to restoration and charitable activities, the firm emphasizes a customer-centric experience, focusing on transparency, timely communication, and reliable workmanship. Their service philosophy centers on returning spaces to their intended use as swiftly as possible while preserving the architectural character and historical value of the property whenever feasible. For clients in Fairplay and the surrounding High Country area, the Phoenix Group of the High Country stands as a locally rooted, service-oriented partner with the technical capability and community spirit necessary to manage fire-related damage from initial assessment through final recovery, including cleanup, mitigation, and, when needed, reconstruction support that aligns with property owners’ goals and budgets.

Positioned within a supportive local network, the business collaborates with insurance professionals, adjusters, and other trades to ensure a coordinated response. The team’s expertise spans practical remediation steps, from securing the premises and protecting contents to implementing drying protocols, deodorization, and controlled demolition when required. By combining hands-on restoration with compassionate client service, the Phoenix Group of the High Country strives to restore peace of mind for clients while delivering quality results that endure beyond the completion of the project. This holistic approach, anchored in community engagement and professional integrity, defines the company as a trusted provider of fire damage restoration and related services in Fairplay and the broader Colorado High Country region.