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Red Star Restoration

Red Star Restoration provides professional fire damage restoration services in Irving, CT, restoring homes and properties with expert care and rapid response. 89 services available.

Fire Damage Restoration Service at 3515 Carnaby St in Irving, CT 75038

Operational
★★★★☆
Rating: 3.6 based on 17 reviews
Address: 1831 Middletown Ave, Northford, CT 06472
Phone: 12038065603
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Red Star Restoration

Red Star Restoration Services

24/7 Response

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24/7 Response is a round-the-clock service that quickly addresses emergencies or urgent needs, providing rapid assistance, monitoring, and support anytime, anywhere to ensure safety, status checks, and fast problem resolution.

Air Duct

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Air Duct is a cleaning and maintenance service for your home’s ventilation system, including ducts, vents, and other components to remove dust, mold, and debris, improve airflow, reduce allergies, and ensure safe, efficient furnace and AC operation.

Air Duct Cleanings

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Air Duct Cleanings remove dust, mold, and debris from your home's heating and cooling ducts to improve airflow, indoor air quality, and efficiency. Professionals inspect ducts, clean out branches and vents, replace filters, and seal leaks for better ventilation.

Air Testing

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Air Testing checks the quality of the air in a space by collecting samples and analyzing them for contaminants like dust, mold, chemicals, or gases, helping to ensure a healthy environment and identify any needed fixes or improvements.

Area rug cleaning

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Area rug cleaning is the process of washing and refreshening area rugs to remove dirt, stains, and odors. It involves vacuuming, spot treatment, washing or steam cleaning, and drying to restore color, texture, and fresh appearance without damaging the rug.

Basement Flooding

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Basement Flooding is a service that helps assess, prevent, and fix water entering basements. It involves drainage, sump pumps, waterproofing, river or rainwater management, and repairs to keep basements dry and safe.

Bathroom vent cleaning

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Bathroom vent cleaning is the process of clearing dust, mold, and debris from the exhaust vent and ducts of a bathroom fan to improve airflow, reduce moisture, and prevent odors. It involves inspection, cleaning with brushes or vacuums, and reassembling the system.

Black Mold

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Black Mold is a service that cleans and treats areas affected by mold growth, detects moisture sources, and uses containment and remediation steps to remove mold safely and prevent reoccurrence, improving indoor air quality.

Broken Pipes

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Broken Pipes is a service that identifies and fixes leaks or ruptures in plumbing or pipelines, testing for weak spots, repairing damaged sections, and restoring safe, leak-free flow through scheduled maintenance and emergency response.

Burst Pipe

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Burst Pipe is a service to quickly locate and fix a broken water pipe, stopping leaks, preventing flood damage, and restoring water flow. It involves diagnostics, shutoff, pipe repair or replacement, and testing to ensure the system is dry and safe.

Carpet And Upholstery Cleaning

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Carpet and Upholstery Cleaning is a service that washes and refreshes carpets, sofas, and other fabric surfaces to remove dirt, stains, and odors using specialized machines, cleaning solutions, and drying techniques.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, cleaning solutions, and sometimes steam or hot water extraction to refresh and restore carpet fibers.

Clean mattress

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Clean mattress is a service that deep-cleans and refreshes a bed’s surface, removing dust, stains, and odors; it involves vacuuming, spot treatment, stain removal, sanitizing, and sometimes deodorizing or wrapping for delivery or return.

Cleanup And Restoration

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Cleanup And Restoration is a service that cleans up damaged or dirty spaces and restores them to their original or better condition, including removing debris, fixing visible damage, sanitizing, and restoring materials to like-new shape.

Complete Restoration

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Complete Restoration is a service that brings a space back to its original or best condition, addressing water, fire, or mold damage, cleaning debris, repairing structure, and restoring belongings with professional assessment, planning, and restoration work.

Couch cleaning

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Couch cleaning is a service that refreshes and sanitizes sofas or couches by removing stains, dirt, and odors. It typically includes vacuuming, spot treating, and deep cleaning with appropriate solutions and sometimes stain protection.

Dehumidification Structural Drying

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Dehumidification Structural Drying is a service that removes excess moisture from damaged buildings using specialized dehumidifiers and air movers to dry walls, floors, and spaces, preventing mold and further deterioration.

Disaster Cleanup Services

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Disaster Cleanup Services helps restore homes and businesses after events like floods, fires, or storms by cleaning debris, removing water or smoke damage, sanitizing, and coordinating restoration with insurance and contractors.

Disaster Restoration

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Disaster Restoration is a service that helps recover and repair spaces after events like floods, fires, or storms. It includes assessing damage, removing debris, drying and cleaning, restoring structures, and preventing further damage to return the property to normal use.

Drapes & curtain cleaning

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Drapes & curtain cleaning is a service that cleans fabric window coverings, removing dirt, stains, and dust. It includes dry or wet washing, stain treatment, deodorizing, and careful handling to refresh fabrics and extend their life.

Dryer Vent Cleaning

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Dryer Vent Cleaning is removing lint and debris from your clothes dryer’s vent and ducts to improve safety and efficiency, typically by inspecting, disconnecting, brushing, vacuuming, and reassembling the vent to reduce fire risk and moisture problems.

Dryer vent cleaning

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Dryer vent cleaning removes lint and debris from the ducting that vents a clothes dryer to the outside, improving airflow, reducing fire risk, and helping the dryer dry clothes faster. It involves inspecting, cleaning with brushes or vacuums, and checking for blocks.

Duct Cleaning

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Duct Cleaning is a service that cleans and removes dust, debris, and mold from your home or business ventilation ducts, using specialized equipment to improve air quality and system efficiency, including cleaning vents, ducts, and related components.

Emergency Water

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Emergency Water is a fast, reliable service that provides safe, potable water during crises, such as natural disasters or outages. It involves rapid sourcing, purification, and distribution of water, plus safety testing and delivery to affected communities.

Emergency Water Damage Restoration

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Emergency Water Damage Restoration is a fast-response service that mitigates and cleans up water from floods, leaks, or storms, dries the area, removes damaged materials, and restores your property to prevent mold and further damage.

Fire & Smoke

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Fire & Smoke is a service that handles the detection, monitoring, and control of fire and smoke risks, including alarm setup, safety assessments, suppression equipment, and ongoing maintenance to protect people and property.

Fire Damage

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Fire Damage is a service that assesses and repairs damage caused by fires, smoke, and heat. It includes safety checks, debris removal, structural damage assessment, cleaning, odor control, and restoration to restore a property to its pre-fire state.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It involves assessing damage, removing debris, cleaning soot and smoke, ventilating, deodorizing, and repairing structural items, walls, and floors to return the property to safe condition.

Flood And Storm Damage

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Flood and Storm Damage is a service that assesses and repairs damage from flooding and severe weather, including water extraction, drying, debris removal, cleaning, and restoring homes or businesses to safe, pre-event condition.

Flood cleanup

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Flood cleanup is a service that removes water, moisture, and damaged items after flooding. It includes drying, dehumidifying, cleaning, sanitizing surfaces, and restoring belongings and spaces to a safe, usable condition.

Flood restoration

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Flood restoration is cleaning and repairing homes after water damage from floods. It involves drying, removing water, dehumidifying, cleaning, sanitizing, mold prevention, and restoring damaged walls, floors, and belongings to safe, livable condition.

Flood water removal

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Flood water removal is a service that quickly removes excess water from homes or buildings after flooding, dries out surfaces, fixes moisture-related damage, and prevents mold, using pumps, pumps, vacuums, dehumidifiers, and careful cleanup to restore safety and structure.

Floor Coverings

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Floor Coverings is a service that installs and repairs flooring such as carpets, tiles, hardwood, or vinyl, helping choose materials, measure spaces, prepare surfaces, and lay or replace floors for a fresh, level, durable finish.

Free Estimate

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Free Estimate is a no-cost, no-obligation quote for a service or project. A provider assesses your needs, reviews details, and gives an estimated price and timeline, helping you decide before committing.

Frozen Water Pipe

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Frozen Water Pipe is a service that helps prevent and thaw frozen pipes in homes, locate the blockage, insulate exposed pipes, and restore water flow safely, often with guidelines to prevent future freezing.

General Cleaning Services

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General Cleaning Services provides routine home or office cleaning, including dusting, vacuuming, mopping floors, sanitizing surfaces, emptying trash, and keeping rooms tidy and refreshed for a clean, comfortable living or working space.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and smells from carpets using methods like vacuuming, pretreatment, and cleaning solutions, followed by rinsing and drying to refresh and extend carpet life.

Grout Cleaners

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Grout Cleaners is a service that removes dirt, stains, and mold from the grout lines between tiles, using brushes, cleaners, and sometimes steam or scrubbers to restore a clean, uniform look to tiled areas.

HVAC duct & vent cleaning

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HVAC duct & vent cleaning is the process of cleaning the ducts, vents, and components of your heating and cooling system to remove dust, dirt, mold, and debris, improve airflow, efficiency, and indoor air quality, and may involve specialized vacuums and brushes.

Home Inspected

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Home Inspected is a service that checks a house for safety and condition. A professional visits the property to review its structure, systems, and key features, then provides a report with any issues found and recommended fixes.

Home Renovation

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Home Renovation is a service that updates and improves a home, including planning, budgeting, hiring trades, remodeling rooms, updating fixtures, and ensuring the project is completed on time and within your tastes and budget.

Home Renovation Project

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Home Renovation Project is a service that plans and manages home upgrades, from budgeting and design to scheduling trades, coordinating materials, and supervising construction until your home is refreshed and livable again.

Hot Water Extraction

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Hot Water Extraction is a cleaning method that uses hot water and mild cleaner sprayed onto a surface, then quickly vacuumed up to remove dirt, stains, and moisture, leaving carpets or fabrics refreshed and cleaner.

Hvac Cleaning

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Hvac Cleaning is a service that cleans and inspects your heating, ventilation, and air conditioning system. It involves removing dust, mold, and debris from ducts, coils, and components, checking airflow, and improving efficiency and indoor air quality.

Hvac System

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Hvac System is a service that installs or repairs heating, ventilation, and air conditioning to keep indoor spaces comfortable. It involves assessing climate needs, selecting and setting up equipment, and maintaining or fixing components for efficient temperature, air flow, and air quality.

Indoor Air Clean

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Indoor Air Clean is a service that improves the air inside buildings by removing dust, pollutants, and odors using filters and sometimes fresh air exchange, helping create a healthier, more comfortable environment.

Insurance Claims

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Insurance Claims is the process of requesting payment from your insurer after a loss or damage. It involves filing details, supporting documents, and following steps to verify coverage, assess the claim, and receive a payout or settlement.

Mold Exposure

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Mold Exposure helps you identify and reduce health issues caused by mold in homes or workplaces. It explains common sources, symptoms, testing options, and practical steps to remove mold and prevent future growth.

Mold Inspections And Testing

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Mold Inspections And Testing is a service that checks for mold growth in a building, identifies moisture problems, and tests air or surfaces to determine mold types and levels, helping you understand risks and plan cleanup.

Mold Remediation And Removal

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Mold Remediation and Removal is a service that finds and fixes mold growth in buildings, cleaning affected areas, removing mold, preventing future growth, and restoring safe, healthy indoor air through moisture control and thorough cleaning.

Mold Restoration

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Mold Restoration is a service that removes mold from homes or businesses, dries damp areas, cleans surfaces, and repairs any water damage to prevent mold from returning, improving air quality and safety.

Mold clean up

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Mold cleanup is the process of removing mold growth from homes or buildings and fixing moisture problems to prevent it from returning, including cleaning affected surfaces, sanitizing areas, and repairing leaks or water damage to restore a safe, healthy environment.

Mold cleaning

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Mold cleaning is removing mold growth from surfaces to improve air quality and prevent damage. It involves identifying mold, safely isolating the area, cleaning or replacing affected materials, and using cleaners and protective gear to prevent recurrence.

Mold damage restoration

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Mold damage restoration is cleaning up and repairing spaces ruined by mold growth after water or moisture problems, removing mold, drying and sanitizing areas, repairing and restoring surfaces, and preventing future mold with moisture control.

Mold mitigation

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Mold mitigation is the process of stopping mold growth and removing mold from a building. It involves identifying moisture sources, containing affected areas, cleaning and disinfecting surfaces, drying the space, repairing leaks, and preventing future growth.

Mold remediation

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Mold remediation is the process of removing mold growth from homes or buildings and fixing moisture problems to prevent it from returning, including cleaning affected areas, drying surfaces, and sometimes repairing structure and insulation.

Pet stain & odor removal

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Pet stain & odor removal is a cleaning service that finds and eliminates urine, feces, and other smells from carpets, upholstery, and flooring using enzymes, specialized cleaners, and deodorizing treatments to freshen home spaces.

Plumbing

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Plumbing is repairing and installing pipes, fixtures, and fittings that carry water and waste in homes and buildings. It involves fixing leaks, unclogging drains, installing sinks, toilets, and water heaters, and ensuring safe, efficient water flow and waste disposal.

Property Damage

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Property Damage is a service that assesses and repairs harm to physical belongings, like homes or vehicles, covering damage diagnosis, repair planning, and guidance on replacement or restoration options.

Property Drying

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Property Drying is a service that removes water from homes or buildings after floods, leaks, or spills. It involves pumping out excess water, drying surfaces with pumps and fans, removing damp materials, and monitoring to prevent mold and further damage.

Remodeling

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Remodeling is updating or changing a home’s layout, finishes, or fixtures to improve function, style, or efficiency. It involves planning, demolition, new materials, installations, and finishing touches to refresh kitchens, bathrooms, rooms, or whole houses.

Residential And Commercial Services

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Residential And Commercial Services provides cleaning, maintenance, and property care for homes and businesses, including tasks like housekeeping, repairs, landscaping, and general upkeep to keep spaces safe, functional, and well-presented.

Restoration & Cleaning Services

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Restoration & Cleaning Services helps restore damaged homes and spaces, removing dirt, mold, and debris, cleaning surfaces, and repairing or rebuilding as needed to return the area to its original or improved condition.

Restoration Equipment

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Restoration Equipment is tools and machines used to repair and restore damaged items, such as water or fire damage, by cleaning, drying, refurbishing, and protecting materials like wood, fabric, or electronics to bring them back to their original condition.

Restoration Process

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Restoration Process is a service that helps recover and repair damaged items, projects, or environments. It involves assessing damage, planning steps, cleaning, repairing or restoring parts, and testing results to bring things back to their original or usable condition.

Restore Properties

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Restore Properties is a service that helps recover lost or damaged property records, updating and restoring details like ownership, value, and status so items can be tracked and managed again.

Roofing

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Roofing is the process of installing, repairing, or replacing the top covering of a building to keep it dry and protected from the weather. It involves inspecting the roof, choosing materials, and securing shingles, tiles, or metal to prevent leaks and damage.

Safe Storage

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Safe Storage is a service that securely stores your belongings or data, ensuring items are protected, organized, and accessible when you need them, with monitoring, protection, and easy retrieval options.

Scotch Guard

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Scotch Guard is a protective coating service that applies a clear, stain-resistant layer to fabrics or carpets, helping repel spills and dirt. It dries quickly and can extend the life of the material by making stains easier to clean.

Sewage Cleanup Services

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Sewage Cleanup Services clean and disinfect areas damaged by sewage spills, removing waste, unique odors, and contaminants, then sanitizing surfaces and restoring safety, using protective gear and proper disposal to prevent health risks.

Sewage Removal

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Sewage Removal is a service that safely collects and disposes of wastewater and solid waste from homes or facilities, using pumps and trucks, treating or transporting it to proper treatment sites, and cleaning up affected areas to prevent health hazards.

Sewage cleanup

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Sewage cleanup is the service of safely removing and cleaning up sewage spills from homes or buildings. It involves stopping the spill, cleaning contaminated areas, removing dirty water and materials, sanitizing surfaces, and restoring the space to a safe condition.

Sewer Pipe

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Sewer Pipe is a service that inspects, cleans, and repairs underground sewer lines to remove blockages, prevent leaks, and ensure waste water flows smoothly from buildings to the municipal system.

Smoke Damage

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Smoke Damage is a service that cleans and repairs properties after a fire, removing soot, odors, and smoke residues, assessing structural damage, and restoring walls, ceilings, and contents to safe, clean condition.

Structural Drying

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Structural Drying is a service that uses specialized equipment to remove moisture from building materials after water damage, preventing mold and warping. It involves monitoring moisture levels, adjusting airflow and humidity, and drying walls, floors, and structures until they’re dry.

Sump Pumps

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Sump Pumps is a service that installs or maintains pumps in basements or crawlspaces to remove accumulated water, prevent flooding, and protect property, typically including pump installation, check valve setup, and periodic testing.

Tile & Grout Cleaning

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Tile & Grout Cleaning is a cleaning service that deep-cleans ceramic or stone tiles and the gaps between them, using special equipment and cleaners to remove dirt, stains, and mildew, restoring the floor’s appearance and making it easier to maintain.

Toilet Overflow

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Toilet Overflow is a service that detects and fixes clogged or blocked toilets and drains, preventing water from backing up, offering cleaning, deodorizing, and preventive maintenance to keep bathrooms running smoothly and avoid overflows.

Upholstery cleaning

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Upholstery cleaning is refreshing furniture fabrics like sofas and chairs. It involves dusting, vacuuming, and deep cleaning with appropriate cleaners to remove stains, dirt, and odors, restoring color and softness without damaging the material.

Water Damage And Mold Remediation

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Water Damage and Mold Remediation is a service that fixes water problems, dries and cleans affected areas, and removes mold growth to restore safety, reduce health risks, and prevent future damage.

Water Damage Cleanup

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Water Damage Cleanup is a service that removes standing water, dries and sanitizes affected areas, and restores damaged materials to prevent mold and further damage. It includes assessment, pumping, drying, cleaning, and minor repairs.

Water Extraction Services

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Water Extraction Services helps remove standing water from floods, leaks, or spills. It includes pumping out water, drying surfaces, removing damaged materials, and preventing mold, using pumps, dehumidifiers, and drying equipment to restore areas safely.

Water Leaks

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Water Leaks is a monitoring service that detects and alerts you to dripping or hidden leaks in your property, helps locate the source, and provides guidance to fix it, saving water and preventing damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is returning a damaged space to normal by removing excess water, drying surfaces, cleaning and sanitizing, drying out materials to prevent mold, and fixing structural or cosmetic damage to restore safety and usability.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up and eliminates mold after water leaks or flooding. It involves identifying moisture, containing the area, removing mold-infested materials, drying surfaces, and applying treatments to prevent future growth.

Water pump outs

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Water pump outs remove wastewater from boats or vessels, pumping it into a proper disposal system. It involves connecting a hose, draining holding tanks, and transporting the waste to a treatment facility or sewer system, keeping docks clean and compliant.

Water removal

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Water removal is a service that quickly takes excess water out of a space or item after a spill, flood, or leak. It involves pumping, extracting, and drying the area with pumps, pumps, and dehumidifiers to prevent damage and mold.

covid-19 cleaning

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Covid-19 cleaning is thorough disinfection of surfaces and spaces to remove the virus and reduce spread. It involves sanitizing high-contact areas, using approved cleaners, following safety protocols, and may include cleaning schedules for homes, workplaces, and public venues.

steam clean upholstery

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Steam clean upholstery is a method that uses hot steam to loosen dirt, stains, and odors from fabric furniture. A machine sprays steam and a vacuum suctions away moisture, leaving fabric cleaner, refreshed, and roughly dry to touch.

Red Star Restoration Reviews

Matt Caraway
Matt Caraway
2 ★★☆☆☆
Had Steve out for emergency roof clearing after ice dam leaks started appearing. He was shown where exactly the leak was as a concern location (halfway across the upper roof in the attached photo). Steve assured me he would clear snow halfway up the roof, doing a better job than the crew who did it previously (slight line visible about 4' from the edge). Attached drone photo is from the morning after, showing he barely touched the upper roof, despite claiming to have done the whole thing. I have yet to receive a response to my inquiry why we were charged hundreds of dollars for an unfinished job. If he had considered it too unsafe or unreachable, he could have told me instead of assuming I wouldn't be able to see what he hadn't done, taking our money, and running. Steve was courteous and responded quickly to add us to his busy schedule initially, listening to my concerns. If the job had been done correctly, I would say the service was reasonably priced. But not like this. To throw salt on the wound, he broke our flagpole off the front porch and said nothing about it.
psr4WolfPAC
psr4WolfPAC
5 ★★★★★
Five stars all the way. Back in late April, while being advised by someone over the phone, I was trying to unclog my washing machine’s filter on the third floor of my condo, and even though I was prepared with a pan and towels, a gallon or two of dirty water poured out all over the floor, and leaked through my ceiling and onto the hardwood kitchen floor below. Immediately I knew I needed help, so I put out job feelers on Thumbtack, and Steve from Red Star Restoration was the first to reply. After a phone conversation that night, he came out the next day and immediately got to work with dehumidifying units and humidity tests. Within a few days Steve and his crew had removed the section of ceiling that had been affected (followed by further mitigation efforts). At first we weren’t sure what was going to be necessary, but Steve did a terrific job of advising me of all the options available, the worst case scenario being replacing the entire floor throughout my kitchen and living room. While the only known affected floor area was a 4x6 section in my kitchen, if we sanded and refinished the floor, or if we only replaced that section, it would clearly look very different and strange from the rest of the hardwood (and might even leave mold underneath in my kitchen). And given the fact that this was dirty grade 2 water from my washing machine, that I wanted it done right, and that insurance should cover replacing corner to corner (minus my deductible), ultimately we decided the whole floor needed to be replaced. Steve did an awesome job lining up a contractor to do the reconstruction (Steve’s portion of the job was to be the mitigation, pack-out, demolition, and pack-in). My personal insurance company was fantastic in their speed and compliance with my needs, but unfortunately my condo’s insurance company took forever (with zero communication with any of my contractors) to give me an estimate/approval to replace the floor. After three months of our waiting around and my routinely pestering the condo insurance company’s office, we FINALLY got an estimate (albeit incomplete and inaccurate). Throughout this entire process, Steve was incredibly patient and extremely helpful in not only helping me provide the rationale for the work that needed to be done, and in correcting/navigating the insurance company’s estimate, but also finding another contractor to do the reconstruction part of the job (we actually lost the first contractor because of the insurance company’s extreme delays and lack of communication). Once we managed to square away the estimates between the contractors and the condo’s insurance company, and work finally got started, things proceeded quite smoothly. Within a few days, Red Star Restoration had removed all of my furniture, my cabinetry, my appliances, my granite island, all of my appliances, and of course all of the hardwood throughout my kitchen and living room, storing everything in my garage and a temporary storage pod in my driveway. And within a week’s time after that, the other contractors had replaced and restained all of my flooring, and reinstalled the cabinetry, appliances, etc. Steve’s crew came back in to return all of my furniture and other items without any damage whatsoever. More than five, almost six months after the accident happened, I actually have my house back! I can’t thank Steve and Red Star Restoration enough for helping to guide me this mildly traumatic experience. He was extremely knowledgeable, professional, understanding, punctual and he and all of his guys at Red Star did truly excellent work. I would have been completely lost without his help, and could not recommend them more highly.
Jessie
Jessie
1 ★☆☆☆☆
Red Star did not complete the job and blocked communication when we wanted him to come back to do what he was paid to do. Also, one of the 5 star reviews (Annie) is from his company (she handled the invoice and does marketing). Re Steve’s response: the work was not performed with integrity (high snow/ice left in roof eaves and gutters. Pathways were not cleared and definitely not as a courtesy as he charged $500/hour. I have photos of before and after work proving this and wish I could upload them here. Communication ceased when I asked he contact me privately to make it right, he commented asking me to message him and proceeded to block me from messaging. He also did not respond to my 78 year old mother and the text proves it. He did delete his marketing post when I shared photos of his work. According to bbb and google reviews, this is not the first time, he provided subpar work and refused to communicate to complete the work he was hired to do.
marie pothier
marie pothier
5 ★★★★★
Steve came out personally to inspect the water damage and mold, gave a fair price and completed the job with his crew fairly quickly. Left no mess behind. He explained every single step and even helped me get a supplemental check from my insurance to put the wall and floor back. Highly recommend!
Jennifer Plankey
Jennifer Plankey
5 ★★★★★
Steve helped me and my family out super fast and for a decent rate! I had black mold in my home and was desperate for help. Considering my huaband was allergic i needed help fast. Steve was there fast and had the mold gone so fast!! Thank you for your services!!!
Lauren
Lauren
1 ★☆☆☆☆
Hired them to clean out my gutters and have had a nightmare of flooding in basement since then. Owner admitted fault by not using the correct equipment and instead of unclogging the gutters they jammed up downspouts which caused top gutters to overflow and cause major water damage and mold. Completely blew me off for days and never got back to me knowing rain was coming in the next few days. I spent the holiday weekend dealing emptying buckets of water pouring over my house because of their incompentence. I'm still waiting for a call back after leaving messages for the last week. Do not use this company - no clue what they are doing , no accountability when they cause harm. BELOW ARE PHOTOS WATER GUSHING OFF ROOF FROM CLOGGED GUTTER YOU IGNORED TO CLEAR AND THE NEXT PHOTO IS OF DEBRIS COLLECTED THIS MORNING FROM TOP GUTTER - I HIRED ANOTHER COMPANY TO COME BACK AND CLEAN GUTTERS YOU DIDN'T. PLEASE DON'T INSULT PEOPLE'S INTELLIGENCE WITH EXCUSES. YOU CAUSED DAMAGE BY YOUR INCOMPETENCE.
Dave Berardis
Dave Berardis
5 ★★★★★
I highly recommend Red Star Restoration for dryer vent pipe cleaning. Dave came right out when called. Price was very reasonable, and he did a great job cleaning the vent pipe. I will certainly call him back next time to do the vent pipe again.
Charlotte Smith
Charlotte Smith
5 ★★★★★
Had some serious water damage and not only was the pricing great but quick, efficient and reliable.
Christopher Harden
Christopher Harden
1 ★☆☆☆☆
Really terrible response times. Never communicated with us about anything, after doing the mold remediation, never responded about fixing the gaping hole in our ceiling. Then a week later we found mold in the exact same spot. So we paid $1500 for them to rip a hole in our ceiling and only remove some of the mold problem. Do not recommend using them. Not sure why they bothered to respond - I did not hire them to do what they're referencing in their comment, they were hired to remove mold, and they didn't. Nothing to do with gutters or my roof. Can't even keep track of their customers.
Kat Medes
Kat Medes
5 ★★★★★
Incredibly professional: showed up on time, scheduled an estimate quickly, was incredibly kind and walked me through the entire process. Spend extra time explaining how mold spreads/works, and how it needs to be treated. Spent extra time writing out two estimates (one for the work as I requested, and one for the work he recommended). Was very professional and thorough with his explanation of the possible options. He’s been incredibly kind and understanding during multiple reschedulings. Quoted price was a few hundred dollars lower than lowest price from 3 competitors. Will update review after work is performed, but so far really impressed by Red Star Restoration.
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About Red Star Restoration

Red Star Restoration is a comprehensive property restoration service serving clients in Irving, CT and surrounding areas, located at 3515 Carnaby St, Irving, CT 75038. The company focuses on fire damage restoration while also offering related services to ensure properties return to safe, livable condition. Their emphasis on rapid response and thorough processing supports customers dealing with the aftermath of fires as well as water intrusions, smoke residues, and related damage. The team approaches every project with a disciplined restoration process designed to minimize secondary damage, preserve structure, and restore the property to its pre-loss condition. They work with homeowners, property managers, and insurance representatives to document damage, plan remediation, and execute cleanup and reconstruction steps as needed. In addition to fire-related work, Red Star Restoration provides a broad suite of services that address moisture, odors, and air quality, supporting a healthier indoor environment for occupants during and after the restoration process.

Key categories and services highlighted by Red Star Restoration include Fire Damage Restoration Service, Water Damage Restoration Service, Air Duct Cleaning Service, and Upholstery Cleaning Service, reflecting a holistic approach to property recovery. The company’s offerings cover emergency responses, structural drying, and debris removal, as well as air quality management through HVAC cleaning, duct cleaning, and air testing. Their restoration capabilities extend into content care and fabric cleaning, including area rug cleaning, carpet and upholstery cleaning, and mattress cleaning, helping to salvage personal belongings whenever possible. They provide both prevention-oriented and remediation-focused solutions, such as dehumidification, drywall and structural drying, mold remediation, and odor control, to reduce health risks and prevent lingering damage.

Red Star Restoration maintains a customer-centric service model with a 24/7 response capability, acknowledging that disasters can occur at any time and require immediate attention. The team is equipped to handle emergency water situations, basement flooding, sewage cleanup, and flood cleanup, followed by complete restoration and cleanup to restore normal living conditions. They also address common post-disaster concerns such as damaged flooring, collapsed ceilings, and compromised ventilation, ensuring the space is safe for occupancy as repairs progress. The company communicates the restoration process clearly, offering guidance on insurance claims and coordinating with insurers to streamline the claim process. Their workmanship emphasizes thorough cleaning, sanitation, and restoration, with attention to safety, compliance, and customer satisfaction throughout every stage of the project.

Beyond immediate fire and water restoration, Red Star Restoration provides remodeling and home renovation support as needed to restore aesthetics and function. They engage in cleaning and remediation for building systems, such as HVAC, electrical, and plumbing components, and they deliver services for structural stabilization and complete restoration when required. The business highlights its commitment to quality, accountability, and transparent pricing through services like free estimates and detailed assessments. In summary, Red Star Restoration positions itself as a trusted partner for fire damage cleanup and repair while offering an extensive range of related restoration, cleaning, and odor-mediation services to help homes and businesses recover swiftly and effectively.

Water Damage Restoration Service

Water Damage Restoration Service by Red Star Restoration in Irving, CT offers 24/7 emergency response, thorough water removal, drying, dehumidification, mold prevention, and restoration to return your home to pre-loss condition quickly and safely.

Air Duct Cleaning Service

Air Duct Cleaning Service by Red Star Restoration in Irving, CT removes dust, mold, and contaminants from your HVAC system to improve indoor air quality and efficiency. Quick, thorough, and professional service with minimal disruption to your home.

Fire Damage Restoration Service

Red Star Restoration in Irving, CT offers comprehensive fire damage restoration services to assess, clean, and restore properties affected by smoke, soot, and flames, providing emergency response, structural safety, odor control, and full content recovery with professional care.

Upholstery Cleaning Service

Red Star Restoration in Irving, CT offers expert upholstery cleaning to revitalize fabrics, remove stains, and extend furniture life with eco-friendly methods and meticulous attention to detail.