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Disaster Restoration Services

Disaster Restoration Services at 338 Airline Ave, Portland, CT specializes in fire damage restoration and offers 21 comprehensive recovery services.

Fire Damage Restoration Service at 338 Airline Ave in Portland, CT 06480

Operational
★★★★★
Rating: 4.9 based on 69 reviews
Address: 338 Airline Ave, Portland, CT 06480
Phone: 18772807961
Emails:
Carolyn Stratton (Marketing Director) - [email protected]
Danny Strong (President) - [email protected]
David Worthington (Project Manager) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Disaster Restoration Services

Disaster Restoration Services Services

Area rug cleaning

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Area rug cleaning is the process of washing and refreshing rugs that cover floor spaces. It involves dusting, vacuuming, spot treating stains, washing with appropriate cleaners, and drying to remove dirt, odors, and allergens while protecting rug fibers.

Debris removal

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Debris removal is a service that clears away waste, rubble, or broken objects from a site. It involves collecting, sorting, loading, and disposing or recycling materials to restore safety and usability after a storm, construction, or cleanup project.

Demolition

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Debris removal

Drying Equipment

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Dehumidifier, air movers, fans, homeadvisor water damage

Extraction

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Drying

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans soot and smoke from homes, removes water used to douse the fire, and restores damaged areas. It includes assessment, debris removal, deodorizing, drying, repairing walls/ceilings, and replacing damaged materials.

Flooring

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Flooring is the service of installing or replacing the surfaces on floors, such as wood, tile, carpet, or vinyl. It involves measuring, removing old materials, preparing the subfloor, laying new flooring, and finishing with trims and cleanup.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, pretreatment, and cleaning methods like hot water extraction or steam to refresh and extend carpet life.

General cleanup

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General cleanup is a service that tidies up and refreshes a space or system by removing unnecessary items, organizing belongings or data, cleaning surfaces, and improving overall order and efficiency for a smoother, functional result.

Interior demolition

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Interior demolition is carefully removing non-structural parts inside a building, like walls, fixtures, and finishes, while preserving the shell. It involves planning, dust control, safety checks, waste sorting, and safe disposal to prepare for renovations or remodeling.

Mold Remediation

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Mold remediation services, full containment, air scrubbing, air filtration, disinfection applications, detailed cleaning, your dirty job provider.

Pet stain & odor removal

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Pet stain & odor removal is a cleaning service that eliminates urine, feces, and other biofluids from floors, carpets, and upholstery. It uses specialty cleaners, deodorizers, and enzymes to neutralize odors and remove stains, leaving the area fresh and clean.

Selective demolition

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Selective demolition is the careful removal of specific parts of a building, like non-structural walls, fixtures, or materials, while preserving the rest. It involves planning, safe containment, and proper disposal to minimize damage and waste.

Sewage Cleanup

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Sewage back up cleaning, Extraction, high grade disinfection process

Sewage cleanup

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Sewage cleanup is the professional removal and cleaning of wastewater and solid waste from plumbing backups or spills, including sanitizing affected areas, disposing of contaminated materials, and restoring safety and cleanliness to homes or buildings.

Upholstery cleaning

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Upholstery cleaning is a service that refreshes and cleans fabric on furniture like sofas and chairs, removing dirt, stains, and odors. It uses gentle cleaning methods, vacuums, and sometimes steam or specialized solutions to restore fabric and extend its life.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes surfaces, detects moisture, prevents mold, and repairs structural or cosmetic damage to restore a home or building after flooding, leaks, or bursts pipes.

Water damage-related mold removal

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Water damage-related mold removal is a service that stops moisture, removes mold growth, and fixes damaged materials after leaks or floods. It includes assessment, containment, cleaning, drying, deodorization, and repairs to prevent recurrence.

carpet cleaning

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water extraction

detail cleaning

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Detail cleaning is a thorough, meticulous cleaning of a vehicle or space, focusing on hard-to-reach areas, removing dust, grime, and stains, polishing surfaces, and leaving everything spotless and well-presented.

infectious disease cleaning

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Infectious disease cleaning is professional sanitizing to remove germs and pathogens from spaces. It involves careful cleaning, disinfection with approved products, protective gear, and techniques to reduce infection risk in homes, hospitals, or workplaces.

Disaster Restoration Services Reviews

Jennifer Stuart
Jennifer Stuart
5 ★★★★★
After a bathroom leak, we had DRS come out for water mitigation and repairs. Ariel was phenomenal to work with. We so appreciate the time and effort he put into making our bathroom exceed our expectations. He went above and beyond! Thanks Ariel!!
Cheryl D
Cheryl D
5 ★★★★★
DRS is a great company. They’re professional and responsive. I needed them at a time where it seemed like half the state needed flood restoration for the same event. They were happy to give me a quote despite the high demand for service. I also contacted a local competitor and a big name competitor, but DRS customer service far surpassed others and the cost was in-line with their local competitor. Trevor is great. He works hard to make sure everything is done right and timely. I highly recommend.
Lori Tarka
Lori Tarka
5 ★★★★★
After getting the recommendation from a competitor ( that says a lot right there!) as that company was too busy I knew we had made the right choice! As you can imagine in the first hours of discovering a major basement flood in your home of 27 years panic sets in! Trevor Reid , our project manager , was able to ease my fears and concerns on that initial phone call , even before arriving at my house! Trevor and his amazing crew, Ariel, Mathias, Brett, Dan and Matt were on "the scene" so quickly to begin the mitigation process. Trevor went above and beyond throughout the entire process, explaining every aspect of the mitigation and cleanup. Trevor made himself available any time, day or night, weekend to answer any concerns I had! He and the entire crew were beyond professional, timely, polite, hardworking, tidy and overall just great people!! I honestly felt like they were part of the family by the time they finished! We had complete faith and trust, something that is not always easy to find! If you are ever faced with any need to hire a restoration service I would without any hesitation call this professional restoration team! DRS thank you for helping us navigate this horrible ordeal, you went above and beyond!!
Howard Rivkin
Howard Rivkin
5 ★★★★★
The DRS office staff was extremely responsive and courteous to our needs. We needed to have a hefty freeze chest containing spoiled food and water removed from the basement up through a hatch way. The crew that was sent to do the job was excellent. The assignment required four guys to haul the freezer away and although labor intensive and time-consuming they were able to accomplish the task without any problems. We were very pleased with the outcome and would not hesitate to use this service again or strongly recommend to others.
Patti Tellier-Ruggieri
Patti Tellier-Ruggieri
5 ★★★★★
DRS was a lifesaver! Never had an issue with water in our basement but a recent storm changed that for us. We were hard pressed to get it dried out as quickly as possible, and every company we reached out to couldn’t get to us until at least the next day and that was just to assess. A friend recommended DRS, and within 2-hours of contacting them, they were at our house setting up air movers and dehumidifiers. We were assigned Trevor Reid as our Project Manager and he was amazing - friendly, professional, upfront, great communication. If he didn’t answer the phone on the first ring, he called me back within a half hour. We felt like we were in the best of hands for a really bad situation and each step Trevor walked us through and answered all our questions. Would highly recommend this company and if you can request a PM, ask for Trevor! If we have to use them again (which I really hope we don’t), we would definitely request him!
E Way
E Way
5 ★★★★★
Trevor went above and beyond to help me through my stress and concerns regarding the flood damage done to my floors and walls when my water heater broke. He answered all my questions about the effects of the damage and explained each step of the mitigation. His team was professional, considerate and polite.They worked diligently and expeditiously, easily satisfying my insurance appraiser’s expectations. I unreservedly recommend DRS to anyone needing disaster mitigation and restoration services.
Rich Bates
Rich Bates
5 ★★★★★
Outstanding company to work with. Danny and Tammy have always taken outstanding care of my projects. They are the only company I use when it comes to home repairs. They take a personal interest in making sure my projects are completed to my satisfaction. I have used DRS several times and have never been disappointed. My last project involved fixing water damaged ceilings, floors and walls. I also had added some other projects such fixing some walls and painting. My project came out better than I expected. The freshly painted walls and trim look great. My floors came out great too. Best of all they cleaned up every day before leaving and did a final cleaning at the end and moved everything back into the rooms. I trust DRS so much that when my Mom needed a new roof and had water damage I recommended she call Danny and Tammy at DRS. She was very satisfied and they did a great job. I highly recommend DRS to anyone that needs repairs or other work on their house. Another outstanding feature of DRS is that they are quick to respond when you have an emergency repair. Each time I have called for an emergency repair because of a storm or water damage they were quick to respond and prevent further damage on the spot. Thanks Danny and Tammy and your team for the outstanding service and work.
AJ Mormont
AJ Mormont
5 ★★★★★
Like many Texans, I experienced water damage as a result of a broken pipe during the worst winter storm of my Texas life. DRS came into my life and home and performed water mitigation services over a 3-day period. Brett B. and Victor were the techs dispatched to my home. They worked to evaluate the situation, came up with a plan and started the drying out on day 1. Both gentlemen were professional, friendly and explained all aspects of their work. On day 2, Brett returned to check the progress of the fans, again, being kind and courteous. On day 3, both Brett and Victor returned, to do a moisture check and confirmed that the attic and garage were dry. They picked up their equipment, and shared a few stories of the work they were doing in the Austin area. Again, Brett and Victor are great techs and if DRS was based in Auston, I would use them again for any water disaster. Their project managers, Trevor was very responsive to a couple of phone calls and did a great job of explaining the mitigation process to me. And their project coordinator, Christine, was also helpful and responsive to emails. All in all, DRS sent me a great team and my comfort level with my home getting back to normal has increased 10 fold with their good work.
Kristen Walsh
Kristen Walsh
5 ★★★★★
Trevor and the team from DRS made having a home flood a little less stressful with their knowledgeable and professional service. Within a week were were DRY, floors were no longer cupping, carpets removed and returned cleaned... in short, we'd recommend DRS to anyone needing disaster mitigation!
Mike Scafati
Mike Scafati
5 ★★★★★
Following a catastrophic flood in our basement, DRS responded to our call and travelled from Connecticut to Massachusetts to do the cleanup. Trevor, our project manager, was communicative, honest, and reassuring throughout the process - a pleasure to work with. And the entire crew were smart, careful, hardworking, and just knew exactly what they were doing. The clean up was excellent. We couldn't be more pleased with the end results.
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About Disaster Restoration Services

Disaster Restoration Services (DRS) operates as a comprehensive fire damage restoration service and disaster recovery provider headquartered near Portland, Connecticut, with a service footprint that emphasizes careful, methodical response to emergencies and long-term restoration. Located at 338 Airline Ave, Portland, CT 06480, DRS combines broad expertise across multiple categories and services to serve residential and light commercial clients alike. The company positions itself as a trusted partner in times of crisis, offering a spectrum of capabilities that address immediate damage control, cleaning, and comprehensive reconstruction. In addition to fire damage restoration, the firm spans a wide range of related disciplines designed to minimize downtime and restore normal living and working environments. The team emphasizes responsiveness, transparency, and clear communication throughout each project, from initial assessment to final cleaning and occupancy readiness. DRS partners with customers to document conditions, outline scope, and establish realistic timelines, ensuring clients understand every step of the process and the rationale behind decisions. The organization operates with a strong emphasis on safety, adherence to industry standards, and meticulous project management, often coordinating with insurance providers to streamline claims and coverage. The company’s capabilities extend beyond fire damage to include water damage mitigation and restoration, mold remediation, and comprehensive cleanup, allowing for cohesive solutions across multiple damage scenarios. DRS methods prioritize preserving structure and materials where possible, while implementing controlled demolition and selective demolition as needed to remove compromised elements and facilitate thorough drying, cleaning, and reconstruction. The service lineup includes area rug cleaning, carpet cleaning, upholstery cleaning, and general cleaning, as well as more technical functions such as drying equipment deployment, extraction of moisture, debris removal, and sewage cleanup. For interior spaces, the firm provides interior demolition and demolition services, including selective demolition and debris management, to prepare spaces for repairs and remodeling. DRS also offers remediation and cleaning protocols tailored to sensitive environments, including infectious disease cleaning and pet stain and odor removal, ensuring sanitary and comfortable results. The organization maintains a practical, customer-focused approach, evidenced by testimonials and case studies highlighting timely response, professionalism, and collaborative project management across bathrooms, basements, kitchens, and other critical areas. Through its broad suite of offerings, Disaster Restoration Services demonstrates a commitment to restoring safety, functionality, and peace of mind for neighbors in Portland and surrounding communities.

Bathroom Remodeler

Professional bathroom remodeler in Portland, CT, offering expert design, waterproofing, tiling, and fixtures replacement to restore comfort and style after water or storm damage. Faster, reliable, and compliant with safety standards.

Water Damage Restoration Service

Comprehensive Water Damage Restoration Service in Portland, CT from Disaster Restoration Services. 24/7 emergency response, quick water removal, mold remediation, structural drying, and file-ready insurance documentation to restore your home safely and swiftly.

Building Restoration Service

Professional Building Restoration Service in Portland, CT, offering expert disaster recovery, mold remediation, water damage cleanup, structural repairs, and post-event rebuilding to restore safety, integrity, and value to your property.

Carpet Cleaning Service

Professional Carpet Cleaning Service in Portland, CT, offering thorough stain removal, deep-cleaned fibers, and quick-dry solutions to restore comfort and cleanliness after water, fire, or mold disasters—trusted Disaster Restoration Services you can rely on.

Demolition Contractor

Professional Demolition Contractor in Portland, CT offering safe, efficient debris removal, structural preps, and debris disposal for disaster restoration. Licensed, insured, and committed to minimizing downtime with careful planning and adherence to codes.

Fire Damage Restoration Service

Fire Damage Restoration Service in Portland, CT by Disaster Restoration Services offers rapid smoke and fire damage assessment, cleanup, and rebuilding with 24/7 emergency response, deodorization, content restoration, and thorough safety replacement to restore your home or business.

Kitchen Remodeler

Professional Kitchen Remodeler in Portland, CT offering disaster restoration expertise to restore and upgrade kitchens after emergencies. Fast, licensed, insured, with moisture control, cabinet refacing, and durable finishes for lasting, safe kitchens.

Remodeler

Remodeler for Disaster Restoration Services in Portland, CT, offering rapid structural repairs, debris removal, water and fire damage mitigation, and reconstruction to restore homes safely and efficiently after disasters.