Dreyer's DKI

Name: Dreyer's DKI
Address: 14619 Nw Us Hwy 441, Alachua, FL, 32615, US
Telephone: 13522689787
Rating: 4.7

Dreyer's DKI in Alachua, FL provides expert fire damage restoration services, covering a wide range of 45 solutions to restore properties efficiently and safely.

Fire Damage Restoration Service at 14619 Nw Us Hwy 441 in Alachua, FL 32615

Operational

★★★★★

Rating: 4.7 based on 85 reviews

Address: 14619 NW US Hwy 441, Alachua, FL 32615

Phone: 13522689787

Emails:

Janet Phelps (Claims Administrator) - [email protected]

Jonathan Dreyer (Managing Member) - [email protected]

Jonathan Dreyer (Owner) - [email protected]

Website: https://www.dreyersdki.com/

Employees: 25

Hours:

Wednesday Open 24 hours

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Dreyer's DKI Services

Appliance Leak Cleanup

Appliance Leak Cleanup is a service that detects and cleans up water from leaks caused by appliances. It includes identifying the leak source, stopping further water flow, extracting water, drying the area, sanitizing, and preventing mold or damage.

Area Rugs Cleaned

Our IICRC-certified technicians from Dreyer’s Carpet Care understand the nuances and special care required to clean your area rug. We are aware of the delicate fabrics involved and the special equipment required to provide a prompt, effective cleaning experience at a customer-friendly price. As a fa

Attic Insulation

Attic Insulation is adding material in your attic to block heat transfer, keeping warm air in during winter and out in summer. It involves choosing the right insulation, measuring area, and safely installing batt, blown, or spray insulation to improve energy efficiency.

Black Mold Remediation

Does your home or business have a musty smell or visible signs of water damage? Has your home or business ever suffered from water damage such as a flood, leaky roof, leaky toilet, or sewer backup? If the answer to any of those questions is yes, you may have a mold issue.

Busted Pipe

If you are a homeowner or business owner, you will need water damage cleanup from time to time. Whether you need to rebound from a plumbing overflow, appliance leak, burst pipe, or any type of indoor flood at your property, the experts from Dreyer's DKI can help.

Carpet Cleaned

Dreyer’s Carpet Care will take care of those issues. Our IICRC-certified technicians will keep your favorite floor covering clean and fresh at your home or office in Gainesville, Florida and its surrounding communities. Our company has been creating satisfied customers throughout North Florida for f

Carpet cleaning

Carpet cleaning is a service that cleans dirt, stains, and odors from carpets using water, soap, and sometimes specialized machines or detergents, removing grime to refresh the carpet and extend its life.

Disaster Cleanup

Hit by a natural disaster? Our expert cleanup team is available 24/7 to handle any emergency. We provide fast, thorough cleanup services for fire, water, storm, and other disasters, ensuring your property is safely restored. Don’t wait—call us now for professional disaster cleanup assistance!

Disaster Damage

Disaster Damage is a service that assesses and documents the impact of natural or man-made disasters on buildings, infrastructure, and belongings, to guide recovery, insurance claims, and response planning with clear, simple findings.

Disaster Restoration Service

Disaster Restoration Service helps repair and recover homes and buildings after damaging events like fires, floods, storms, or mold. It involves assessing damage, removing debris, drying, cleaning, sanitizing, and restoring to pre-loss condition, with insurance coordination.

Fire / Smoke Damage

Fire/Smoke Damage refers to assessing and restoring spaces after a fire or smoke event, including smoke deodorization, soot removal, structural cleaning, and repairs to damaged materials and finishes to make the area safe and usable again.

Fire Damage Recovery

Fire Damage Recovery is a service that helps assess, repair, and restore buildings after a fire. It involves safety checks, debris removal, smoke and soot cleanup, structural repairs, and replacing damaged materials to return the property to safe, usable condition.

Flood And Storm Damage Restoration

Flood and Storm Damage Restoration is a service that quickly helps repair homes after floods or storms, drying out water, removing damaged materials, cleaning debris, preventing mold, and restoring the space to safe, livable condition.

Flood cleanup

Hit by flooding? Our emergency response team is available 24/7 to tackle flood cleanup effectively. We quickly assess the situation, remove water, and mitigate damage to restore your property safely. Need urgent help? Contact us immediately for expert flood recovery services!

Flood restoration

Experienced a flood? Our professional team is ready 24/7 to provide comprehensive flood restoration services. We assess the damage, extract water, and restore your property to pre-flood condition. Fast, reliable help is just a call away. Contact us now for expert flood restoration assistance!

Flooring

Flooring is the service of installing or renewing the surfaces that cover floors, such as wood, tile, laminate, or vinyl. It involves measuring, removing old flooring, preparing the area, and laying down and finishing new materials for a smooth, durable floor.

Frozen Pipe Repairs

Frozen Pipe Repairs is a service that restores water flow by thawing frozen pipes, repairing any cracks, preventing bursts, and testing for leaks to ensure safe, reliable plumbing during cold weather.

Hail Damage

Hail Damage is a service that checks, repairs, or replaces roof and exterior damage caused by hail. It involves inspecting for dents, leaks, and worn shingles, and coordinating insurance claims, repairs, and materials to restore the home’s exterior.

Home Restoration

Home Restoration is the process of repairing and renewing a damaged or worn house to bring it back to good condition. It involves fixing structural issues, replacing broken components, cleaning, and updating systems like plumbing, electrical, and finishes to restore safety and value.

Hurricane Damage Restoration

Hurricane Damage Restoration is a service that helps repair homes and buildings after a hurricane. It includes assessing damage, removing debris, cleaning, drying, repairing structure and insulation, and restoring utilities and safety to make spaces livable again.

Insurance Claims

Insurance Claims is the process of requesting payment from an insurer after a loss or damage. It involves reporting the event, documenting damages, filing forms, providing evidence, and working with adjusters to determine coverage and payout.

Leaking Pipes

Leaking Pipes is a service that detects, locates, and fixes leaks in water or gas pipes, preventing damage, wasting resources, and restoring safe, functional plumbing through inspections, repairs, and replacement when needed.

Mold Cleanup And Restoration

Mold Cleanup And Restoration is a service that removes mold growth, cleans affected areas, and repairs any water damage to restore a safe, healthy indoor environment. It includes assessment, containment, decontamination, drying, and rebuilding as needed.

Mold Removal

Spotting signs of mold in your home? In Florida’s humid climate, mold can be a serious issue. At Dreyer’s DKI, we provide expert mold inspections to identify and solve mold problems effectively. Ensure your space is safe and healthy—call us today for a professional assessment!

Mold cleaning

Concerned about mold in your property? Our experts are on call 24/7 to provide thorough mold cleaning services. We identify, treat, and remove mold effectively to ensure your environment is healthy and safe. Don’t wait—reach out today for professional mold remediation!

Mold damage

Mold damage refers to deterioration caused by mold growth after moisture exposure. It involves identifying moisture sources, cleaning and removing mold, repairing water damage, and restoring affected surfaces to prevent health risks and further contamination.

Mold damage restoration

Dealing with mold damage? Our skilled professionals are available 24/7 to deliver comprehensive mold damage restoration. We assess the extent of the mold, remove it safely, and restore affected areas to ensure your space is clean and healthy. Need expert help? Contact us now for immediate assistance

Mold mitigation

Mold mitigation is cleaning up and removing mold growth from a home or building, stopping moisture sources, drying affected areas, removing contaminated materials, and treating surfaces to prevent future mold with safe, professional methods.

Mold remediation

Mold remediation is the process of finding and removing mold growth in a building, cleaning contaminated surfaces, and fixing moisture problems to prevent re-growth, usually with containment, air filtration, and safety precautions.

Plumbing Leak

Plumbing Leak is a service that identifies and fixes hidden or visible water leaks in pipes, fixtures, or appliances, diagnosing the source, repairing or replacing faulty components, and testing the system to prevent water damage and wasting resources.

Roof Damage Restoration

Roof Damage Restoration is a service that fixes roofs after damage from storms, leaks, or wear. It involves assessing damage, protecting the area, repairing or replacing shingles and structure, and restoring waterproofing to prevent future leaks.

Roof Inspection

Roof Inspection is a service where a professional checks your roof for damage, wear, leaks, and safety issues. It involves a careful exterior and sometimes interior review, noting needed repairs, recommending fixes, and providing a report with findings and priorities.

Roof Tarping

Roof Tarping is covering a damaged roof with a waterproof tarp to protect your home from rain. It involves placing and securing a heavy, durable sheet over the exposed area, sealing edges, and ensuring it stays in place until repairs can be done.

Smoke And Soot Damage Cleaning

Smoke And Soot Damage Cleaning is a cleaning service that removes smoke residues, odors, and soot from homes after a fire or smoke exposure. It involves cleaning ceilings, walls, floors, HVAC, and restoring damaged surfaces to improve safety and freshness.

Storm Damage Cleanup Services

Storm Damage Cleanup Services helps restore properties after storms by removing debris, drying and securing structures, mitigating mold, and coordinating repairs to get homes safe and livable again.

Structural Cleaning

Structural Cleaning is a service that removes dirt, dust, and contaminants from building surfaces and spaces, including walls, ceilings, floors, and fixtures, to restore cleanliness, improve air quality, and prepare rooms for use or further work.

Structural Damage

Structural Damage is a service that assesses and addresses issues that threaten a building’s framework, such as cracks, shifting, or water-related weakening. It involves inspection, measurements, damage assessment, and repairs to restore safety and stability.

Structural Drying

Structural Drying is the process of removing water from building materials after a leak or flood to prevent damage, mold, and warping. It uses pumps, fans, and dehumidifiers to dry walls, floors, and other materials efficiently, restoring the structure.

Tornado Damage Restoration

Tornado Damage Restoration is a service that helps repair homes and buildings after tornadoes, including removing debris, securing structure, repairing roofs and walls, addressing water or mold damage, and restoring utilities so the property is safe and livable again.

Water Damage Prevention

Water Damage Prevention is a service that helps protect homes or buildings from water-related problems by inspecting for leaks, fixing issues, installing safeguards like sump pumps and proper drainage, and offering guidance to avoid costly damage.

Water Damage Removal

Water Damage Removal is a service that quickly dries out and cleans areas damaged by water, stops mold growth, and restores fixtures and structures. It involves removing excess water, drying with pumps and dehumidifiers, cleaning, sanitizing, and repairing or replacing affected materials.

Water Damaged Floor

Water Damaged Floor is a service that assesses, dries, and repairs floors affected by water leaks or flooding, removes damaged materials, restores subfloor integrity, and prevents mold, returning the area to safe, functional condition.

Water Heater Leak

Water Heater Leak: a service that detects and fixes leaks in your water heater, checking for drips, puddles, or tank corrosion, repairing fittings or replacing faulty components, and ensuring safe operation and proper pressure relief.

Water Repairs

Water Repairs is a service that fixes leaks, burst pipes, and water damage in homes or buildings. It involves diagnosing problems, repairing pipes or fittings, replacing damaged parts, and ensuring safe, watertight and proper drainage and water flow.

Water removal

Encountering unexpected water in your property? Our water removal services are available 24/7 to quickly extract water and prevent further damage. We use state-of-the-art equipment to ensure complete and efficient removal. Immediate help is available—contact us now for fast water removal!

Dreyer's DKI Reviews

Kharl Mccatty

1 ★☆☆☆☆

This is a terrible company and one of the worst service experiences I have ever had. I hired DKI Dreyers after a pipe burst in my unit on December 15, 2024. My unit is on the third floor and the water also flooded the unit below. After coordinating with the owner, I asked DKI to dry the downstairs unit as well. I was not informed until roughly six hours later that the downstairs unit had no electricity and could not be dried. No alternative solution was suggested. The following day, an electrician confirmed power could not be restored because the unit was wet. I had to suggest running power from my unit or using a generator, something a professional drying company should have identified immediately. Because of this, the downstairs unit sat wet for over 24 additional hours. The drying process was poorly handled. Walls that were clearly wet were not opened initially and only minimal cuts were made after my insurance adjuster instructed them to do whatever it took to dry the unit. This delayed my contractor’s estimates and unnecessarily extended the job. In total, it took over 11 days to dry a roughly 1,100 sq ft apartment. When I asked when the job would be completed, I was told, “You’re going through insurance, right? When the job is done.” On December 21, as equipment was being removed, I asked a technician to re-check the walls with a moisture meter. Active moisture was found under a cabinet, an area that would have been left wet if I had not asked. Additional fans were placed. On December 23, I asked if someone would be checking the unit that day so equipment could be removed. The response was, “If it’s dry then yes.” No one came out to check, and the equipment remained running. On December 24, I was told the area was still wet and might require cabinet removal. When I asked to have the cabinets removed immediately, I was told it could not be done because it was Christmas Eve and two people were required. As a result, the equipment was left running over the holiday. Had the unit been checked the day before, this would have been identified sooner and the equipment would not have remained over Christmas. Cabinets and equipment were finally removed on December 26, completing an exhausting 11-day drying process. After drying was complete, billing and claims handling were equally unacceptable. DKI and my insurance company, USAA, eventually agreed on a settlement of approximately $15,000, about $2,000 less than DKI’s invoice. While I was in constant communication with DKI’s claims advocate, who I will not name but they know exactly who they are, I was blindsided by a cover letter threatening to place a lien on my property for the remaining balance while the claim was still being handled through insurance. When I raised concern, the response focused only on a contractor’s affidavit and ignored the explicit lien threat. The remaining balance was eventually resolved after my insurance adjuster was replaced, but the way this was handled was aggressive and unprofessional. Between the delayed drying, missed wet areas, poor communication, holiday delays, unnecessary equipment time, and threatening billing tactics, I would strongly not recommend this company.

Michael Turner

5 ★★★★★

I called to have the carpets cleaned in my office and they showed up, provided a quote in about 10 minutes. I said great, can you clean it now. The technician said yes, got to work and got it done. Clean, fast and efficient. I am pleased with the process and how they treated me and I will use them again.

Michael Taylor

5 ★★★★★

I was very satisfied with their service. the two gentleman that came to my house Ryan and I believe the other gentleman‘s name was Isaac. They were very professional and worked very hard always cleaned up after themselves. They both did a fantastic job.

melanie Baldwin

5 ★★★★★

Jay, Kendall and Jacob did a wonderful job . Great kindness and professionalism. Great asset to the company. I would recommend this company to anyone. Manny was a wonderful help as well. My dog loved Jay and Jacob as well giving them thank you kisses.

Marie Glasheen

2 ★★☆☆☆

I’m giving 2 stars because DKI came right away (they’re located next door to my house) and everyone I interacted with was very nice — maybe too nice. But my overall experience left me uneasy and disappointed. From the start, I felt a lot of pressure to let them take over the job. It felt less like support and more like a push. They are clearly very experienced at maximizing insurance claims — in fact, they charged the insurance company more for four days of fans and dehumidifiers than I received to actually repair my home after the flood. One major issue: I was clear from the beginning that I wanted to keep my flooring. It was a high-end, strand-woven bamboo floor — floating, and barely affected by the water. They tried to discourage me from saving it, but I stood my ground. It looked like they had kept it all — but when Elite Flooring came to reinstall it, they discovered that over a full room’s worth of planks was missing. When I called DKI, they said it was moldy and had to be discarded. That’s simply not true. This type of bamboo doesn’t mold unless it’s been left soaking for a long time, which wasn’t the case. It feels like the flooring was taken for some other reason, but I still don’t know what that is. Bottom line: nice people, but my experience was that they operate with a strong agenda — maximizing their cut from your disaster, even at your expense.

Christine Giambrone

5 ★★★★★

We want to thank this company and especially Kendall and Ryan for helping us with our water flood emergency in our home, coming to our home at 8:45pm! They were very knowledgeable and supportive with our concerns. We especially liked the communication we received on arrival times. They were very thorough in the cleanup and moisture readings over the last few days and set our minds at ease. We highly recommend this company for any water issues you may have. Thank you to all of you!

Jannette L

5 ★★★★★

Jay and Neamiah are currently working at my house. Both wonderful and respectful. Great workers. Thanks Dreyers 💯

Samantha Smart

3 ★★★☆☆

Three stars because I do feel Dreyers did the best job they could. They tarped our roof after a tree fall. They cleaned up the bedroom that was destroyed and did a great job drying the house out. The negative I have was the referral they gave us for the contractor. Twice. We expressed to Dreyer's how awful our experience was with Rise Construction in hopes that someone else could avoid this referral in the future. No blame towards Dreyer's because we did accept the referral. Our insurance paid Dreyer's over 33k for remediation and the contractor they referred us wasted those funds by leaving our house untarped (no roof or ceiling) to be rained in and not doing anything to mitigate humidity while there was no electricity. Our house ended up full of mold and we reached out to Dreyer's a second time and they tried to refer us to Rise again.

Shawn Derrick

5 ★★★★★

The team at Dreyers is hands down world class. We had an HVAC line clog in our home and the float failed to shut the unit down. Dreyers was on site extremely quick and got right to work. They pulled all the standing water, setup dehumidifiers, fans, and started mitigation. Before pulling any drywall out they removed baseboards and started testing moisture content. It was determined that we caught it early enough to let fans do their job. Dreyers came back out few days later retested, and determined we didn't need to remove any drywall. My experience in the past has been that companies like this have a cut first ask later mentality. This usually results in 10's of thousands of dollars in put back cost to the homeowner. Dreyers abundance of caution to only do what was required has likely saved me thousands of dollars I would have spent if I used a competitor. From Wayne, to Kendall, to Ryan, everyone we communicated with was extremely professional and courteous. Hope I don't have to call them again, but I would not hesitate to if needed.

Meredith Bauer

5 ★★★★★

Dreyers DKI was recommended to us by our plumber after he found a leak that had caused months of slow water damage. Dreyers DKI came out the same day the plumber called to begin the water removal and came the next day to remove the wood that had water damage. They removed the water extractor as soon as possible so we didn’t have to listen to it for days. They were quick to respond to any of my invoicing and insurance questions by phone and text, and they have overall been a breeze to work with during an unexpected sink rip out. They’ve made a stressful event easier to manage and I would definitely use them again for emergency water removal.

About Dreyer's DKI

Located at 14619 Nw Us Hwy 441, Alachua, FL 32615, Dreyer's DKI provides comprehensive fire damage restoration services designed to help homes and businesses recover quickly and safely after a blaze. Serving the surrounding community, the company combines industry-leading knowledge with hands-on craftsmanship to manage the full scope of fire and smoke damage, including cleaning, odor control, structural drying, and thorough cleanup. Dreyer's DKI emphasizes a careful, methodical approach to each project, focusing on preserving as much of the property as possible while restoring safety and usability. The team understands the emotional and financial strain that fire incidents can cause, and they aim to support policyholders through clear communication, accurate assessments, and efficient coordination with insurance providers to streamline claims and restoration timelines. In addition to fire-specific work, the company maintains an integrated suite of related services that reinforce resilience and long-term protection for clients’ properties.

Their service repertoire aligns with a wide range of needs that often accompany fire incidents, including water and moisture management when firefighting efforts introduce excess humidity or collateral water exposure. They handle tasks such as disaster cleanup and restoration, structural cleaning, and structural drying to prevent secondary damage. Dreyer's DKI also offers specialized fire damage recovery strategies, including smoke and soot damage cleaning, odor control, and the remediation of compromised materials. The team is prepared to address associated concerns such as mold and mold remediation when damp conditions arise, ensuring a comprehensive approach to indoor air quality and occupant safety. Clients can expect meticulous attention to detail in remediation planning, including assessments of roof and attic insulation and potential insulation improvements to restore energy efficiency and reduce future risk. The company’s capabilities extend to addressing incidental damages typical of fire events, such as damaged flooring, carpet cleaning needs, and area rug care, with a focus on restoring both aesthetics and functionality of living and working spaces.

Beyond remediation, Dreyer's DKI offers proactive services aimed at prevention and preparedness. These include water damage prevention guidance, flood and storm damage restoration readiness, and inspections for roof damage and tarping when weather or debris contributes to vulnerability. They work with homeowners and commercial clients on insurance claims processes, helping to interpret coverage, document damage, and coordinate with adjusters for fair settlements. The team’s approach to fire restoration is built on safety, compliance, and transparency, ensuring clients understand every step from initial assessment to final reinstallation. White-glove care and professional courtesy are emphasized in every interaction, and the staff strives to minimize disruption while delivering reliable, high-quality results.

In summary, Dreyer's DKI stands as a trusted local partner for fire damage restoration with a broad service mix that includes fire and smoke damage restoration, mold remediation when necessary, water damage considerations, and comprehensive cleanup and restoration services. By combining expertise in disaster recovery with practical restoration solutions, they help clients restore their properties, regain peace of mind, and return to normal life as swiftly and safely as possible.

Carpet Cleaning Service

Reliable carpet cleaning service in Alachua, FL by Dreyer's DKI. Thorough stain removal, deep cleaning, and fast-drying techniques to refresh your carpets and extend their life. Satisfaction guaranteed.

Water Damage Restoration Service

Reliable Water Damage Restoration Service by Dreyer's DKI in Alachua, FL. Expert 24/7 response, advanced moisture assessment, immediate mitigation, and thorough structural drying to restore homes fast and prevent further damage with trusted local specialists.

Fire Damage Restoration Service

Dreyer's DKI in Alachua, FL offers expert fire damage restoration, including soot and odor removal, structure drying, debris cleanup, and professional rebuilding to restore safety and peace of mind after a fire incident.