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OCC911

OCC911 Fire Damage Restoration Service at 8018 Sunport Dr Suite 211, Orlando, FL 32809 offers comprehensive fire damage cleanup, repair, and restoration across 54 services.

Fire Damage Restoration Service at 8018 Sunport Dr Suite 211 in Orlando, FL 32809

Operational
★★★★★
Rating: 4.7 based on 154 reviews
Address: 8018 Sunport Dr STE 211, Orlando, FL 32809
Phone: 14078550404
Emails:
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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OCC911

OCC911 Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that quickly detects, alerts, and coordinates help for urgent situations, providing immediate contact, rapid dispatch, and escalation to trained responders to ensure fast, coordinated support when you need it most.

Biohazard & Trauma

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Biohazard & Trauma is a service that handles dangerous biological materials and traumatic medical cases, focusing on safe containment, proper disposal, infection control, rapid response, and emergency care to protect people and environments.

Clean Up

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Clean Up is a simple service that tidies a space by removing trash, organizing items, and restoring order, usually including light cleaning, trash disposal, and arranging belongings for a neat, comfortable area.

Commercial And Residential Construction

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Commercial And Residential Construction is the building and renovation of business offices, shops, apartments, and homes. It involves planning, designing, financing, permits, and on-site construction from foundations to finishing touches.

Commercial Building

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Commercial Building refers to the design, construction, and management of structures used for business activities, such as offices, shops, or warehouses. It involves planning, permits, safety, utilities, and maintenance to support tenants and operations.

Construction Management

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Construction Management is coordinating and overseeing a building project from start to finish, handling planning, budgeting, scheduling, subcontractors, safety, quality, and compliance to ensure the project is completed on time and within budget.

Core Services

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Core Services is a set of essential, reliable offerings that support and enable daily operations, including foundational tasks, maintenance, and standard support to keep systems running smoothly.

Design Design

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Design Design is a service that helps create and refine visual ideas for products, branding, and interfaces, combining research, brainstorming, and practical design work to produce usable concepts, mockups, and polished visuals.

Emergency Board Up

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Emergency Board Up is a rapid service that protects a damaged or unsecured property by securing it with sturdy boards over doors and windows to prevent break-ins, weather damage, and further harm until permanent repairs can be made.

Emergency Construction

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Emergency Construction is rapid building and repair work to fix urgent safety or infrastructure issues, such as collapsing structures, damaged roads, or storm damage. It involves quick assessments, on-site crews, temporary fixes, and rapid mobilization of materials and equipment.

Emergency Restoration

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Emergency Restoration is a fast, professional service that quickly responds to property damage from events like floods, fires, or storms. It assesses damage, protects undamaged areas, removes water or debris, and starts safe cleanup and repairs to minimize loss.

Emergency Roof Tarping

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Emergency Roof Tarping is a rapid service to cover a damaged roof with a waterproof tarp to stop leaks and weather damage. It involves assessing the area, placing a sturdy tarp, securing edges, and sealing to protect interior spaces until permanent repairs can be done.

Fire & Water Damage Restoration

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Fire & Water Damage Restoration is a service that repairs homes after fires or floods, removing debris, drying water, cleaning soot, fixing walls, and restoring utilities and structure to make the space safe and livable again.

Fire And Smoke Damage Repair

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Fire and Smoke Damage Repair is the process of restoring a property after a fire by cleaning soot and smoke, removing damaged materials, repairing structure, and deodorizing to return the home to safe, livable condition.

Fire Response

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Fire Response is a service that quickly detects and fights fires, coordinates alerts, and supports safe evacuation. It involves rapid risk assessment, deploying trained responders, using rescue gear and communication tools, and coordinating with emergency services.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot and smoke residues, cleans and sanitizes affected areas, and repairs structural and cosmetic damage to restore a building after a fire.

Flood cleanup

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Flood cleanup is a service that removes water, dries and sanitizes spaces, and restores homes after flooding. It involves assessing damage, pumping out water, drying materials, cleaning surfaces, and sanitizing to prevent mold and further harm.

Flood restoration

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Flood restoration is the process of cleaning up water damage after flooding, drying the area, removing damaged materials, treating mold, and restoring walls, floors, and belongings to their pre-flood condition.

Flooring

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Flooring is the service of installing and replacing floor coverings, such as wood, tile, laminate, or carpet. It involves measuring, removing old floors, preparing the surface, laying materials, finishing, and sometimes sealing or polishing for a durable finish.

General Contracting

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General contracting is a service that oversees building or renovation projects, coordinating skilled trades, scheduling, budgeting, and ensuring work meets plans and codes from start to finish.

Initial Inspection

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Initial Inspection is a first-step check where a professional looks over a site or system to identify obvious issues, gather basic info, and plan next actions. It involves a walkthrough, quick tests, and noting any urgent problems to address.

Insurance Claims

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Insurance Claims is the process of reporting an incident to your insurer, documenting damage or loss, and requesting compensation or coverage according to your policy terms, including paperwork, assessments, and follow-up until a decision is made.

Insurance Restoration

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Insurance Restoration is a service that helps homeowners recover from property damage by assessing losses, filing claims, coordinating repairs, and managing contractors to restore the home to its pre-damage condition with insurer guidance.

Moisture Detection

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Moisture Detection is a service that checks for damp or water presence in materials or spaces, using sensors to measure moisture levels, identify leaks, and alert you so you can prevent damage and mold growth.

Mold Remediation

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Mold Remediation is the process of removing mold growth from your home to improve air quality and prevent damage. Technicians inspect for moisture, contain areas, clean or remove affected materials, and fix sources of moisture to stop it returning.

Mold cleaning

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Mold cleaning removes mold from living or work spaces, stopping spread and reducing health risks. It involves identifying damp areas, cleaning or replacing affected materials, drying the space, and using proper detergents and protective gear to prevent recurrence.

Mold damage restoration

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Mold damage restoration is the process of removing mold growth after water damage, drying the area, cleaning contaminated surfaces, treating materials to prevent regrowth, and restoring the space to its original condition while ensuring indoor air safety.

Mold inspection

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Mold inspection is a professional check of a building to find mold growth, identify moisture sources, and assess health risks. It involves visual surveys, moisture testing, and guidance on cleaning, repairs, and prevention.

Mold mitigation

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Mold mitigation is the process of removing existing mold and preventing it from returning. It involves identifying moisture sources, safely cleaning affected areas, using containment, improving ventilation, fixing leaks, and restoring damaged materials.

Mold remediation

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Mold remediation is cleaning and removing mold from your home to restore air quality and prevent damage. It involves inspecting for mold, fixing moisture sources, removing contaminated materials, cleaning surfaces, and verifying the area is safe.

New Construction

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New Construction is a service that helps design, plan, and build new buildings or additions from the ground up, including obtaining permits, coordinating architects and contractors, and managing timelines, budgets, and quality from start to finish.

New Home

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New Home is a service that helps you move into a new house. It includes planning the move, coordinating with movers, setting up utilities and essential services, and ensuring your belongings arrive safely and rooms are ready to live in.

Painting

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Painting is the art of applying color to surfaces like walls, canvas, or wood to create images, patterns, or abstract designs. It involves choosing tools (brushes, rollers, or spray), mixing colors, preparing the surface, and layering or finishing with protective coats.

Plans & Design

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Plans & Design helps outline and visualize a project before building. It involves creating goals, layouts, timelines, budgets, and detailed sketches or models so everyone understands what will be done and how it will look and function.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, faucets, drains, and fixtures that carry water in buildings. It involves diagnosing leaks, unclogging drains, installing appliances, and ensuring safe water supply and proper wastewater flow.

Property Damage

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Property Damage is a service that helps assess and manage harm to someone’s property, like a home or car. It involves documenting the damage, determining fault, calculating costs, and guiding repairs or settlements with insurers or involved parties.

Remodeling

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Remodeling is updating or changing parts of a home to improve style, function, or value. It involves planning, selecting new materials, renovating spaces like kitchens or bathrooms, and possibly upgrading systems such as plumbing or electrical.

Remodels Construction

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Remodels Construction is a home improvement service that renovates and updates rooms and spaces, including planning, demolition, framing, wiring, plumbing, flooring, tiling, painting, and finishing touches to refresh or expand living areas.

Repair And Reconstruction

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Repair And Reconstruction is a service that fixes damaged buildings or belongings and rebuilds them to restore safety, structure, and usability, including assessment, planning, repairs, restoration, and sometimes modernization after a loss or disaster.

Residential, Commercial, Industrial

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Residential, Commercial, Industrial is a service category covering homes, businesses, and factories. It involves planning, design, and project work for living spaces, workplaces, and industrial facilities, including build-out, renovations, additions, and compliance with codes.

Restoration And Repairs

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Restoration And Repairs is a service that fixes damaged items and brings them back to their original condition, including cleaning, repairing broken parts, restoring finish or structure, and sometimes preserving value or functionality.

Restoration Construction

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Restoration Construction is a service that fixes and restores damaged buildings or spaces. It involves assessing damage, planning repairs, replacing or repairing materials, and ensuring safety, durability, and a like-new appearance after events like disasters or aging wear.

Roof Leaks

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Roof Leaks helps you find and fix water seepage in your roof. It identifies leak sources, assesses damage, and coordinates repairs to stop dripping and protect your home from water damage.

Roofing

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Roofing is the service of installing or repairing the top cover of a building. It involves inspecting for damage, removing old materials, installing shingles or tiles, flashing, sealing, and ensuring the roof protects against weather and lasts for years.

Storm Damage Restoration

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Storm Damage Restoration is a service that helps fix and rebuild your home or business after a storm. It involves assessing damage, securing the property, removing debris, repairing structures, and restoring utilities and finishes to get you back to normal after weather-related events.

Storm Repair

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Storm Repair is a service that fixes damage from storms, including assessing damage, repairing roofs and siding, cleaning up debris, and restoring utilities and interiors to safe, pre-storm condition.

Temporary Fencing

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Temporary Fencing is portable barriers used to enclose a work site, crowd area, or event. It involves installing and removing short-term, adjustable fences or panels to control access, provide safety, and define spaces.

Unattended Death

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Unattended Death refers to after-hours or undiscovered fatalities at a location, where responders investigate, secure the scene, document evidence, notify authorities, and arrange removal and disposal while preserving dignity and safety.

Waste Disposal

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Waste Disposal is a service that safely collects, transports, and processes everyday trash and bulk waste. It involves sorting, transporting to licensed facilities, recycling when possible, and proper disposal to protect health and the environment.

Water Extraction

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Water Extraction is a service that removes water or moisture from flooded spaces or materials, using pumps, vacuums, and dehumidifiers to dry areas, prevent damage, and restore normal conditions. It involves assessment, extraction, drying, and monitoring.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes structural damage, leaks, or mold growth to restore a building to a safe, functional condition.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up and fixing areas after water intrusion to stop mold growth, dry out spaces, remove moldy materials, treat remaining surfaces, and prevent future mold with proper moisture control and repairs.

Water removal

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Water removal is a service that quickly extracts standing water from spills, floods, or wet areas and dries the space using pumps, vacuums, fans, and dehumidifiers to prevent damage and mold.

Wind Damage

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Wind Damage is a service that assesses and repairs damage caused by wind, such as roof, siding, or window issues, and provides inspections, quotes, and restoration to restore a building’s safety and appearance after storms.

OCC911 Reviews

Limaris Bermudez
Limaris Bermudez
5 ★★★★★
OCC911 provided exceptional service from start to finish. The crew was professional, friendly, and efficient, and they explained everything clearly. We had a leak in our garage, and LANCE was extremely knowledgeable and made us feel completely at ease. The work was completed quickly, and we were very happy with the final result. Highly recommend! Angel Lopez
Frances Claxton
Frances Claxton
5 ★★★★★
Greg was my over the phone contact and very clear and conscience about the effect that this would have and the work that they would do to make us safe. My first person to person contact was with Devon and Shane, very respectful and concerned with my family's wellbeing and making sure that everything was professionally clean and up to standard and always on time. They spoke to me to alert me as to everything that was being done and an estimated time frame of completion. Then I met Lance who made sure that he let me know what they were doing and that his concern was to not inconvenience but to get the job done and that anyone that was coming into my home that I could meet with them and he would be there on every occasion and he was and most times he beat them to me, he knew that I had to go to work and he did not want me to jeopardize my job. Any questions that I had he answered and if he could not answer me, he would email or text me with the information at a later but timely time. The next person was Kristina who did the measurements, and she was very open to any concerns and very respectful. Now I am dealing with Debbie and she is the carpet/flooring person and she is very informative, and she wants to make sure that I am happy and that means a lot. So if you ask me if I would recommend OCC911 I would have to say ABSOLUTERLY!
Robert R
Robert R
5 ★★★★★
I had the pleasure of working with Lane Adriance, Reconstruction Project Manager, at OCC911 and his team! Lane and his team were AWESOME and were able to fix a leak I had in my bathroom which included drywalling and new trim! I was beyond impressed with their hard work, great communication, and timeliness! Unbelievable crew and work! Thank you all!
Gabrielle Vinson
Gabrielle Vinson
3 ★★★☆☆
3 starts because our home was completed and we're thankful for that. I'm the beginning we had the upmost confidence and it was backed by the conversations we were having with Mike and Isaias. Down the line Mike dropped away and our contact person was Isaias, which was still fine. The fire happened November 2024, we were told work would be complete May 2025. Then it moved to June, July and ultimately August. Sometime in April 2025 we were passed over to Luis. Now this is when the experience took a downward spiral. This guy was NOT a good communicator. He even went on vacation and we had no idea, he just wasn't answering calls for a few days and I had to reach out to Isaias to find out that Luis was on vacation. It got to the point that we were feeling bad for reaching out for updates. So we moved in on August 2025, mind you there is still work that need to be completed, but our funds were depleted so we had to move back home. Things really didn't get finished until end of September. At the end of the day we felt neglected and made to feel like we were a problem. I run 2 businesses and I'd NEVER want my customers to feel the way we did at the end of this ordeal. There's still things in the house that need to be done, but we're home and that's what really matters. There's a small hole in my dining room ceiling were the light fixture was. I waited to do this review to see if there would be a follow-up visit or even a call, there wasn't. We've been here for 3 months now. So yeah, 3 stars because my house was "finished" I would not recommend
Willis McGill
Willis McGill
5 ★★★★★
OCC911, was our top choice when our home was destroyed by fire. They provided the plan, the resources and the expertise to help bring normal back to our lives. Shout out to Ray Hernandez and Chris Barnett you guys are the Best!
Joseph Temple
Joseph Temple
5 ★★★★★
It is hard to believe how one's life can change so drastically in only two hours. Last Christmas day my wife and I left our house to deliver some presents to friends. Our dogs went to their kennels as they always did. When we returned home, two hours later we opened the door to a house completely filled with smoke. We had an electrical fire which resulted in the loss of most of our personal belongings and our two beautiful dogs, leaving our beautiful "dream house" in shambles. I tell you all of this because I want it known that your company did so much more then providing property repair. My wife and I found ourselves lost and overwhelmed. I truly had no idea what to do. A couple of days after the fire I had found a flyer from your company on the door of the house. I subsequently met with Chris Barnett who not only outlined what your company could provide, he showed compassion, understanding and patience. This took such a weight off of us and gave us a direction when it had appeared that all was loss. Chris was outstanding guiding us along through every step. Then Chris did the greatest thing. He provided Ray Hernandez as the superintendent for our home's repair. Ray is truly amazing! He is knowledgeable, detail oriented and hands on. Ray's attitude is always positive, caring and friendly. I have not only seen him at the house many times, he often has a tool in his hand helping with the repairs. He truly leads by example with impeccable work ethic. It always makes me feel good after talking with Ray. He keeps me in the loop and always shows compassion and understanding. I am truly greatful for all of this. Even though the job has not been completed yet, I trust your Company and staff to make sure everything is right. I just wanted to get this review to you. You can be very proud of your company. Mostly you can be very proud of Chris and Ray. They both are amazing and you are very lucky that they are the face of your company. Thank You so very much! I will always highly recommend you to anyone I know. Joseph Temple 9/29/2025, Now that our house is done and more beautiful than before, we are finally home! THANK YOU so very very much!
Rose Cortes
Rose Cortes
1 ★☆☆☆☆
Horrible experience with OCC. We we’re recommended to them by A Ray of textiles and it has been the biggest mistake to hire them. We had water damage in November and we are now in March and nothing has been done. They took a 50% deposit (28,000. Dollars) from the insurance claim and have done nothing. Please be very careful and don’t use this company. The pictures below speak for themselves.
Awilda Hernandez
Awilda Hernandez
5 ★★★★★
I want to express my true gratitude 🙏 and appreciation for OCC911 being there for me and my family My house had an electrical fire OCC911 was one of many companies that showed up to offer their services my first initial response was to push everyone away after realizing that I needed help navigating through this I was able to speak with a representative named Mike he was very informative and helpful. Charles was the gentleman that helped us with going through the stress and headaches fighting with our insurance company OCC911 was able to get the amount of money needed to get my house repaired RAY was fantastic he truly stood by my side throughout the construction aspects he kept me and my husband from loosing our sanity extremely honest , positive and informative I want to give my thanks The entire OCC911 team from the office to the field everyone was great
DLW
DLW
5 ★★★★★
Lance has been to my new home more times than I’m sure he’s wanted to over the last couple of months :-) Every visit he is beyond kind, explains everything to us and is absolutely thorough. He really knows his stuff and I’m so glad we got him!
Kristin B
Kristin B
5 ★★★★★
Our experience with OCC911 was great. Lance was our project manager and he was fantastic from start to finish. His communication was top notch and he was always looking out for us, making sure the work was done to our standard and noticing things we didn't even think of. He was present during the restoration and was very on top of everything needed. The contractors he works with like Drywall was top notch and it looks like nothing ever happened. Scheduling with Greg was easy and they always arrived as scheduled, even ahead of schedule. I would not hesitate to use them again for any future restoration needs. This company goes above and beyond for its customers.
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About OCC911

OCC911 is a Fire Damage Restoration Service located at 8018 Sunport Dr Suite 211, Orlando, FL 32809. Serving both residential and commercial clients, OCC911 offers comprehensive fire and water damage restoration, 24/7 emergency response, and a full spectrum of related services to help homeowners and business operators recover quickly from disaster. The company emphasizes a client‑focused approach, guiding customers through every step from initial inspection to final reconstruction, with attention to insurance claims and restoration timelines. OCC911’s team is trained to handle fire and smoke damage repair, water extraction, flood cleanup, and mold remediation, ensuring that all moisture and environmental concerns are addressed as part of a thorough restoration plan. The firm also provides biohazard and trauma cleanup when necessary, demonstrating a commitment to safety and cleanliness in challenging situations. In addition to restoration, OCC911 offers core construction and remodeling capabilities, including general contracting, new construction, renovations, and design plans, ensuring cohesive project management from assessment to completion. Their emergency services extend to emergency board up, roof tarping, temporary fencing, and emergency roofing, helping to secure properties and prevent further damage while restoration work is underway. The company’s service range encompasses both commercial and residential sectors, with expertise in industrial settings as well, and includes project management, planning and design, and construction management to coordinate teams, timelines, and budgets. OCC911 also specializes in moisture detection and mold remediation, providing sensitive and thorough cleaning to restore indoor air quality. The experienced staff works with insurance restoration processes, assisting clients with documentation and communication to facilitate claims. The organization’s commitment to customer care is reflected in the testimonials from satisfied clients, highlighting professional, knowledgeable, and compassionate service, timely communication, clear explanations, and reliable delivery of results. From initial assessment and planning to meticulous restoration and final finishes, OCC911 strives to restore homes and workplaces to their pre‑loss condition with integrity, transparency, and respect for the spaces and people they serve.

Fire Damage Restoration Service

OCC911 in Orlando, FL offers expert Fire Damage Restoration Service, quickly assessing smoke and fire damage, securing your property, and restoring it with deodorization, cleaning, and reconstruction to bring your home back to pre-fire condition with care and precision.

Water Damage Restoration Service

Water Damage Restoration Service in Orlando, FL by OCC911. Fast 24/7 emergency response, thorough water extraction, drying, mold prevention, and reconstruction to restore your home or business quickly and safely.

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