Home - Florida - St Petersburg - FRSTeam by Rogers

FRSTeam by Rogers

FRSTeam by Rogers provides professional fire damage restoration in St. Petersburg, FL, covering 37 services to recover, repair, and restore properties after fire incidents.

Fire Damage Restoration Service at 1720 Central Ave in St Petersburg, FL 33712

Operational
★★★★☆
Rating: 4.1 based on 50 reviews
Address: 2290 31st St S, St. Petersburg, FL 33712
Phone: 17272090462
Emails:
Anissa Anfinson (Outside Sales) - [email protected]
Ashley Bean (Human Resources Representative) - [email protected]
Arthur Calise (Chairman) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now Book a Service
FRSTeam by Rogers

FRSTeam by Rogers Services

Claims Handling

+

Claims Handling is the process of managing and evaluating a customer’s insurance or service claim from start to finish, including logging, investigating, deciding on coverage, communicating decisions, and arranging payment or repairs.

Cleaners Cleaning

+

Cleaners Cleaning is a professional cleaning service that tidies homes or offices, doing tasks like dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and keeping spaces fresh and orderly on a scheduled basis.

Cleaning Equipment

+

Cleaning Equipment is a service that provides and maintains tools and gear for cleaning tasks, such as vacuums, mops, brushes, detergents, and safety gear, to help keep spaces tidy, hygienic, and ready for use.

Commercial Dry

+

Commercial Dry is a professional cleaning service for business spaces, using high-quality tools and methods to remove dirt, dust, and stains from floors, carpets, furniture, and surfaces with minimal disruption to operations.

Commercial Emergency Services

+

Commercial Emergency Services is a fast-response support program for businesses during crises, coordinating urgent safety, rapid repairs, disaster recovery, and essential communications to minimize downtime and protect people and assets.

Commercial Properties

+

Commercial Properties is a service that helps buyers, sellers, and tenants with buying, selling, leasing, or managing business-focused real estate like offices, retail spaces, and warehouses. It involves market guidance, property listings, negotiations, and paperwork support.

Commercial Restoration

+

Commercial Restoration is a service that repairs and restores commercial buildings after damage from fires, water, storms, or wear. It involves assessment, cleanup, remediation, structural repairs, and restoring tenants’ spaces to business-ready condition.

Commercial Restoration Project

+

The Commercial Restoration Project is a service to repair, restore, and renovate commercial buildings and interiors after damage or wear, handling planning, materials, and skilled trades to return spaces to their usable, safe condition.

Contents Restoration

+

Contents Restoration is a service that recovers lost or damaged digital files, such as documents, photos, and videos, by scanning storage, repairing corrupted data, and restoring usable versions while protecting privacy.

Contents Solution

+

Contents Solution is a service that helps organize, manage, and deliver digital content. It involves cataloging assets, setting permissions, and distributing accurate, accessible content across platforms for easy retrieval and use.

Data Recovery

+

Data Recovery is a service that restores lost, deleted, or corrupted files from storage devices. It involves diagnosing issues, extracting accessible data, and repairing or recovering as much of the information as possible, often from damaged drives or backups.

Dry Cleaning

+

Dry cleaning is a laundry service that cleans clothes with chemical solvents instead of water. It removes stains, preserves fabrics, and uses machines to dry and press garments, returning them clean and ready to wear.

Electronics Restoration

+

Electronics Restoration is a service that repairs and upgrades old or damaged electronic devices, diagnosing issues, replacing worn parts, testing functionality, and restoring performance while preserving original value and appearance.

Emergency Restoration

+

Emergency Restoration is a rapid service that assesses and repairs damage from events like floods, fires, or storms. It includes safety checks, debris removal, water or smoke damage mitigation, temporary stabilization, and urgent cleanup to restore a safe, habitable space.

Emergency Restoration Services

+

Emergency Restoration Services is rapid cleanup and repair after disasters like floods, fires, or storms. It includes assessment, water or fire damage control, temporary safeguards, debris removal, and skilled repairs to restore a safe, livable space.

Fabric Restoration

+

Fabric Restoration is a service that cleans, repairs, and refreshes fabrics like clothing, furniture, and textiles. It includes stain removal, mending, color restoration, and gentle cleaning to restore softness, look, and longevity.

Fire Safety

+

Fire Safety is about preventing fires and protecting people. It involves spotting hazards, planning exits, using alarms and extinguishers, practicing drills, and following rules to keep buildings safe and responders ready.

Fire damage cleanup & repair

+

Fire damage cleanup & repair is a service that cleans up smoke, ash, and water damage after a fire, removes damaged materials, and restores structure, flooring, walls, and belongings to safe, pre-fire condition.

Insurance Restoration

+

Insurance Restoration is a service that helps homeowners fix damage from incidents like storms or fires. It involves assessing the damage, filing a claim with the insurance company, coordinating repairs, and ensuring the work meets safety and policy requirements.

Insurance Restoration Coordination

+

Insurance Restoration Coordination helps homeowners repair damage after a claim by coordinating assessment, contractor selection, timelines, permits, and communication between the policyholder and the insurer to streamline repairs and payment.

Non Restorable Inventory

+

Non Restorable Inventory is a process for items that cannot be repaired or reused. It involves identifying, documenting, and recording such items for disposal or write-off, ensuring accurate records and compliance.

Property Damage

+

Property Damage is a service that helps assess and handle harm to someone’s belongings, like repair costs, replacement, or insurance claims, including evaluating the damage, documenting it, and coordinating repairs or settlements.

Residential & Commercial Services

+

Residential & Commercial Services covers cleaning, maintenance, repairs, and related care for homes and businesses, including routine cleaning, project work, safety checks, and customer support to keep properties comfortable and functional.

Site Cleaning

+

Site Cleaning is a service that clears and tidies a work or project site, removing debris, organizing tools, and preparing the area for safer, smoother progress; it includes waste removal, sweeping, dusting, and basic maintenance of access paths.

Site Restoration

+

Site Restoration is a service that brings a website back to its original working state after issues like outages, hacks, or data loss. It involves diagnosing problems, restoring files and databases, updating security, and testing to ensure everything runs smoothly again.

Spring Cleaning

+

Spring Cleaning is a home cleaning service that helps refresh living spaces by deep-clearing rooms, organizing, decluttering, and restoring cleanliness with thorough dusting, vacuuming, laundry, and surface sanitizing for a fresh, orderly home.

Storage

+

Storage is a service that keeps and organizes your data, files, or items safely in a digital or physical space, making them easy to save, access, back up, and retrieve when you need them.

Storage Services

+

Storage Services provides secure, scalable data storage and backup. It involves storing files, managing access, ensuring reliability and recovery, and offering options like archiving, versioning, and disaster protection for easy retrieval anytime.

Structural Repairs

+

Structural Repairs involve fixing and improving the integrity of a building’s frame and foundations, addressing issues like cracks, leaning walls, or damaged beams, using methods such as reinforcement, underpinning, or replacement to ensure safety and stability.

Textile Restoration

+

Textile Restoration is the careful repair and cleaning of fabrics, preserving historical or sentimental items. It involves stabilizing tears, color restoration, cleaning stains, and protecting the piece from future damage to keep it durable and usable.

Textiles Restoration

+

Textiles Restoration is a service that carefully cleans, repairs, and preserves fabric items like clothing, quilts, and heirlooms, using gentle techniques to restore color, strength, and appearance while protecting their age and history.

Total Loss Inventory

+

Total Loss Inventory is a service that identifies and documents all items in a totaled vehicle, including salvageable parts, sellable components, and overall value, so insurers and owners can salvage, compensate, and recover efficiently.

Water Cleaning

+

Water Cleaning is a service that removes impurities from water to make it safe and clear. It involves filtering, disinfecting, and sometimes treating with chemicals or sunlight to remove dirt, germs, and odors for drinking, cooking, or industrial use.

Water Damage

+

Water Damage is a service that assesses and fixes issues from excess moisture, leaks, or flooding. It includes moisture detection, water extraction, drying, cleaning, sanitizing, and restoring affected areas to prevent mold and structural damage.

Water damage-related cleanup & repair

+

Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes spaces, and restores affected areas after floods, leaks, or spills, including drying, mold prevention, and repairs to walls, floors, and ceilings.

Water damage-related mold removal

+

Water damage-related mold removal is cleaning up mold that grows after flooding or leaks, drying the area, removing moldy materials, treating surfaces to prevent recurrence, and ensuring safe, thorough sanitization to protect indoor air quality.

Window Coverings

+

Window Coverings is a service for choosing and installing blinds, shutters, shades, or drapes to control light, privacy, and style in a room. It involves measuring windows, selecting materials and colors, and professional fitting or installation.

FRSTeam by Rogers Reviews

chukwuebuka Ezurike
chukwuebuka Ezurike
1 ★☆☆☆☆
⭐ 1 out of 5 (If I could give zero, I would) This company is by far the most incompetent, dishonest, and unprofessional service provider I have ever dealt with. After a loss, they were supposed to clean and restore items from my home. Instead, they returned couches, appliances, baskets, and containers still covered in soot, odor, and residue. They even tried to classify some items as “cleaned,” only to later change their story and declare them “total loss” after the fact. To make matters worse, their own workers admitted to me that the company has been torn apart by recent management changes and that they themselves wouldn’t recommend the service. That tells you everything you need to know about how badly this place is run. When I raised these issues, management tried to deflect blame onto me instead of taking responsibility. They even mischaracterized a phone call where I simply voiced my justified frustration at their negligence. The fact is simple: if they had done their job correctly the first time, they wouldn’t be coming back over and over to pick up items that were supposedly “finished.” They gladly take your money but provide little to no service in return. That is not just poor service — it is theft. I have documented proof, photos, and videos of every single uncleaned item they dumped back in my home. If you value your time, your belongings, or your sanity, stay far away from this company. They left me with more stress, more damage, and the burden of considering legal action just to get accountability. Absolutely shameful.
Daniel Herraiz
Daniel Herraiz
5 ★★★★★
I never thought I’d be writing a review about fire restoration services, but after a house fire turned our lives upside down, I’m incredibly grateful to share how straightforward and professional the team at FRS (Fire Restoration Services / FRSTeam) was throughout the entire process. Dealing with the aftermath of a fire is overwhelming—smoke damage everywhere, irreplaceable items affected, endless paperwork, and emotional stress. From day one, FRS made what could have been a nightmare feel manageable. Their process was clear, efficient, and focused on getting us back on track as quickly as possible. A huge thank you to the incredible team I worked with: Tim, Chris, Dan O, Deon, Dan G, Angelo, Luigi, and Freddie. Each person was knowledgeable, responsive, and genuinely caring. They explained every step patiently, answered all our questions (no matter how many times we asked), and handled the details with true professionalism. Whether it was assessing damage, coordinating restoration of our belongings, or keeping us updated, they went above and beyond. Their teamwork was seamless, and it was clear they take pride in helping families recover. If you’re facing fire or smoke damage, I can’t recommend FRS highly enough. They turned a traumatic experience into one where we felt supported every step of the way. Thank you, FRS team—you truly made a difficult time much easier.
Julie Semancik
Julie Semancik
5 ★★★★★
Omg!! These folks are AMAZING!!! I had a huge project in a three story home, heavy furniture and like 100 boxes. I never once heard one complaint. Jay, Tim, Freddy and Dan were soooo nice, organized and respectful! They even made two repairs that had nothing to do with the job at hand, but saw a need and did it! I don’t think I’ve ever seen such hard workers who take such pride in what they do. Thank you First Team!!!! Your kindness made a really stressful so much better!
Melisa Whitehead
Melisa Whitehead
1 ★☆☆☆☆
Frs team FRSTeam was sent out to us by our insurance. 1st meeting was good. Then in March 2025 the pack out crew came. Bad attitudes were running high with the crew. One person even quit on the spot. It took the company 5 days to pack out a 3 bed 2 bath home. We had already packed the important items. Last week the pack in crew delivered our items. 2 truck loads with 4 Frs team members and 3 or 4 day laborers. This team was friendly and seemed to know what they were doing. Then problems started to arise. Broken antique hutch top, scratches and rub marks on leather couches, night stands, broken corner on a dresser, missing oak bookcase, missing bottom parts to 2 new couches, backs arrived but not the seats. Broken, bent and damaged adjustable bed frame. TV stand chipped. All corners of a Standup desk scratched/bent. There is more. As we started to see issues we took photos and reported to the FRSTeam workers at the house. They were complaining about the horrible job the packers did. We started to open boxes and more issues. Items that should have been wrapped with packing paper were not wrapped. We have bent, damaged and scratched art work coming out of the boxes. This company does not appear to care about your belongings. When I called the office to talk to our account manager, it was as if she was just reading a script to me. Definitely did not feel heard. After a few days they found the bottom of the couches. But has not been delivered yet. A week later, no word on the damaged items or the missing items. I have to say I am very very dissatisfied , disappointed and angry. My emails to them go unanswered.
Adriana Katherine Barreiro Bermeo
Adriana Katherine Barreiro Bermeo
5 ★★★★★
We would like to express our sincere appreciation to Luigi and Angelo for their excellent work. They were fast, efficient, and highly professional throughout the entire process of cleaning and documenting the losses. In addition to their technical skills, we truly appreciate their human quality, empathy, and respect during such a difficult time for us. An outstanding service that we highly recommend.
Lawrence Kelly
Lawrence Kelly
5 ★★★★★
Jay and Fredis were the ultimate professionals. They were friendly, cooperative, and willing to do more than we even asked. I would highly recommend this company and in particular Jay and Fredis. We appreciate everything they’ve done for us and will highly recommend them.
katherine holmes
katherine holmes
5 ★★★★★
Jay, Freddie and Beau are the best team ever very helpful wamr and got the job, as well as help me celebrate my birthday with boutique of flowers , very helpful insetting items to organize other help to locate for easy access really love those guys, go team Rogers yah
Tura Fletcher
Tura Fletcher
1 ★☆☆☆☆
I cannot recommend this company based on my experience. During the pack-out and return of my belongings, many items were missing, damaged during cleaning or handling, improperly stored, or not inventoried at all — simply discarded. Numerous items were also not cleaned or tested. Two trainees were onsite. One performed well, but the other ignored directions and made many mistakes, contributing to the problems. They asked me to sign a release of liability multiple times before the job was complete, which would have left me with no recourse for these errors and allowed them to avoid responsibility for incomplete or mishandled work. A home flood is devastating, and I trusted this company to care for my family’s belongings during a difficult time. Instead, this process has been frustrating, disappointing, and extremely time-consuming. I strongly advise caution before working with this company or signing any release of liability. That said, Angelo, Tim, Andres, and Matt were professional, respectful, and helpful throughout this whole thing. They deserve a 5-star review for making a stressful experience more manageable.
Will Gardner
Will Gardner
5 ★★★★★
Juan, Deon, Tim and everyone we worked with from FRSTeam helped us get through an otherwise stressful disaster cleanup. We’re just at the beginning but Juan and crew were very clear about their ETAs, timelines and scope of work to be done and from what I can tell were extremely thorough. We are looking forward to being on the other side of this but thy have made it easy. Thank you!
Michael Green
Michael Green
1 ★☆☆☆☆
I had been referred to FRSTeam from my insurance after suffering water damage. I had trusted my insurance and FRSTeam in a very vulnerable time. Unfortunately, the other negative reviews about FRSTeam are true. Items were lost. Items were claimed “cleaned” with improper cleaning methods. Items were claimed “cleaned“ but still had indications of water damage. Items were claimed “cleaned” but still had still had pieces of drywall and insulation on it from the ceiling that collapsed on it above. Electrical items were claimed “cleaned” but still had rust on cables. My order was mixed up. Labor hours weren’t charged correctly. Attached pictures are what they claimed as “clean” after water damage. It was clear that they never touched anything! I had FRSTeam move approximately 50% of my belongings. Some items were deemed total losses and left at the residence. FRSTeam charged me 3 times what it cost for me to move into my original residence as what it cost to move out. How did they charge 3 times as much to move out when I had only 50% of my belongings? Items were not documented and itemized properly. Ultimately, what could go wrong, went wrong. I had to take my issues and file a complaint to the Florida Department of Financial Services as I paid a lot for services that I never got. Avoid.
Read more

About FRSTeam by Rogers

FRSTeam by Rogers is a Fire Damage Restoration Service located at 1720 Central Ave, St Petersburg, FL 33712. Serving both residential and commercial clients, the company focuses on comprehensive fire-related restoration solutions that address the full lifecycle of recovery after a fire or smoke incident. The organization emphasizes a methodical, process-driven approach to help clients regain a sense of normalcy while navigating the complexities of insurance coordination and loss mitigation. FRSTeam by Rogers positions itself as a partner in restoration, offering a wide array of services designed to minimize downtime, protect property assets, and restore spaces to their pre-loss condition, when possible.

The business operates across a spectrum of categories and services that reflect its commitment to thorough, hands-on restoration. Core offerings include Fire Damage Restoration Service, Emergency Restoration, Emergency Restoration Services, and Insurance Restoration, ensuring rapid response, containment, and remediation in the wake of fire events. Additional focus areas cover Site Cleaning, Site Restoration, Dry Cleaning, and Water Cleaning, recognizing that fire damage often intersects with water damage and airborne particulates. The company also provides specialized handling for contents and textiles, including Contents Restoration, Contents Solution, Textile Restoration, and Textiles Restoration, along with Electronics Restoration to address equipment and devices affected by smoke, heat, or water exposure.

FRSTeam by Rogers additionally assists with mitigation strategies and safety controls through Fire Safety services, contributing to future resilience for homes and businesses. A robust portfolio of restoration works includes Residential & Commercial Services, Commercial Restoration, Commercial Restoration Project, and Commercial Properties, demonstrating capability to scale from single-family homes to larger commercial environments. The service list encompasses structural and physical repairs such as Structural Repairs, Site Restoration, and Dry Cleaning, along with more nuanced efforts like Data Recovery, Window Coverings, and Storage Services to manage possessions during the restoration journey.

Client experiences and project outcomes vary, highlighting the importance of clear communication and professional coordination. While some reviews reflect highly positive experiences with dedicated team members and attentive service, others underscore the critical need for thorough documentation, careful handling of belongings, and rigorous accountability throughout the pack-out and restoration process. The company emphasizes transparent processes, empathetic engagement with clients during stressful times, and a commitment to improving workflows in response to feedback. In all cases, FRSTeam by Rogers aims to deliver dependable restoration expertise, timely updates, and coordinated efforts to help property owners recover from the disruption caused by fire, smoke, and related damage.

Additional services expand the scope to include Claims Handling, Insurance Restoration Coordination, Storage, and Total Loss Inventory management, ensuring clients can navigate insurance processes with a coordinated team. The breadth of offerings also encompasses Specialty areas such as Fabric Restoration, Rugs and Textiles, and Household Goods Cleaning, reinforcing the goal of restoring as much of the original contents as feasible. Ultimately, FRSTeam by Rogers seeks to balance technical proficiency with compassionate client support, guiding property owners through a challenging transition toward recovery and renewal.

Fire Damage Restoration Services Near You

Tidal Restoration
★★★★★ 5.0 (102 reviews)
107 8th Ave SE B, St. Petersburg, FL 33701
Victorious Claims
★★★★★ 5.0 (33 reviews)
360 Central Ave Ste 800, St. Petersburg, FL 33701
Jenkins Restorations
★★★★★ 4.7 (76 reviews)
5910 Breckenridge Pkwy, Tampa, FL 33610
PuroClean of Downtown St. Petersburg
★★★★★ 5.0 (63 reviews)
3135 39th Ave N, St. Petersburg, FL 33714