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Secure Restoration

Secure Restoration in Stuart, FL, provides expert fire damage restoration services, restoring homes and properties with comprehensive 41-service solutions.

Fire Damage Restoration Service at 7778 Sw Ellipse Way in Stuart, FL 34997

Operational
★★★★☆
Rating: 4.0 based on 4 reviews
Address: 7778 SW Ellipse Way, Stuart, FL 34997
Phone: 18284907800
Emails:
Employees: 10
Hours:
Monday 7AM-5PM
Tuesday 7AM-5PM
Wednesday 7AM-5PM
Thursday 7AM-5PM
Friday 7AM-5PM
Saturday Closed
Sunday Closed
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Secure Restoration

Secure Restoration Services

24/7 Response

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24/7 Response is a round-the-clock service that provides immediate help, monitoring, and support any time of day or night, including fast assistance, alerts, and on-demand responses to emergencies or issues as they arise.

Air Conditioner

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An air conditioner is a device that cools and dehumidifies indoor air, making rooms comfortable. It draws warm air, removes heat and moisture, and circulates cooled air, often using a thermostat to maintain a desired temperature.

Air Duct Cleaning

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Air Duct Cleaning is a service that removes dust, dirt, and debris from the ducts and vents of your heating and cooling system to improve airflow and indoor air quality; technicians inspect, seal, and sanitize the ducts as needed.

Air Scrubbers

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Air Scrubbers are devices that clean indoor air by filtering out dust, odors, smoke, and pollutants. They use filters and sometimes activated carbon or UV light to improve air quality, circulating purified air back into rooms.

Assistance With Insurance Claims

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Assistance With Insurance Claims helps you understand and file an insurance claim, gather needed documents, communicate with insurers, and track progress until your claim is resolved. It simplifies steps and ensures accurate, timely submissions.

Basement Waterproofing

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Basement Waterproofing is a service that prevents water from entering a basement by sealing walls and floors, installing drainage systems, and applying moisture barriers to keep the space dry and protect your home from mold and damage.

Black Mold

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Black Mold is a service that detects and tests for harmful mold growth in buildings, identifies moisture problems, and provides remediation recommendations to safely remove mold and prevent future outbreaks.

Burst Pipe

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Burst Pipe is a service that quickly locates and fixes a burst water pipe, stopping leaks, repairing the pipe, and restoring normal water flow and pressure in your home or building with minimal disruption.

Chemical Spills

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Chemical Spills is a service that helps identify and respond to accidental releases of hazardous chemicals, outlining safe containment, cleanup steps, emergency contacts, and disposal methods to protect people and the environment.

Commercial And Residential

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Commercial And Residential is a service that handles building, maintenance, and upgrades for both business properties and homes, including design, construction, repairs, and facilities management to keep spaces safe, functional, and efficient.

Commercial Properties

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Commercial Properties helps you find, evaluate, and manage office, retail, or industrial spaces for business use. It covers listing availability, lease terms, pricing, location, and basic due diligence to support smart property decisions.

Commercial Steel Buildings

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Commercial Steel Buildings are ready-made or customizable metal structures used for warehouses, offices, or retail spaces, featuring steel frames and metal panels. The service involves design, fabrication, delivery, and installation, plus optional insulation and finishes.

Commercial Work

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Commercial Work refers to services or projects done for businesses to support their operations, sales, or branding. It involves professional tasks like planning, design, development, marketing, consulting, or production, aimed at helping a company grow or run more efficiently.

Crawl Space Encapsulation

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Crawl Space Encapsulation is sealing and insulating the area under a house to keep moisture out, stop mold, and improve air quality. It involves sealing vents, installing a vapor barrier, sealing gaps, and often adding insulation and proper drainage.

Crime Scene Cleaning Services

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Crime Scene Cleaning Services are professional cleaning and restoration services that safely remove biological materials, odors, and debris from scenes of trauma or death, restoring them to safe, sanitary conditions with specialized equipment and protocols.

Damage From Storms

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Damage From Storms is a service that assesses and handles losses caused by storms, including property and equipment damage, insurance claims support, repair referrals, and guidance on safety and mitigation to prevent future harm.

Dangerous Mold

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Dangerous Mold is a service that tests for harmful molds in buildings, identifies mold types, and provides safe removal or remediation steps to protect indoor air quality and health.

Emergency Restoration Services

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Emergency Restoration Services helps quickly assess and fix damage after disasters like floods, fires, or storms. It includes safety checks, water or smoke cleanup, drying, mold prevention, debris removal, and coordinating with insurance to restore your home or business fast.

Flat Roof

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Flat Roof is a service that inspects, repairs, or installs flat, level roofing. It covers waterproofing, insulation, drainage, and surface maintenance to prevent leaks and extend roof life, with materials like asphalt, rubber, or PVC.

Home Improvements

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Home Improvements is a service that helps you upgrade and repair parts of your home, such as painting, remodeling rooms, fixing plumbing or electrical work, and enhancing comfort, safety, and value with skilled tradespeople validating quality and timelines.

Home Restoration

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Home Restoration is the process of repairing and renewing a house after damage or wear, including fixing structural parts, replacing damaged materials, updating fixtures, and improving safety and function to return the home to good condition.

Infectious Disease Cleaning

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Infectious Disease Cleaning is a cleaning service that targets spaces exposed to germs and pathogens. It uses specialized products and protocols to disinfect surfaces, reduce contamination, and help prevent the spread of illness in healthcare, labs, and high-risk settings.

Infectious Disease Cleanup

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Infectious Disease Cleanup is a professional service that safely disinfects spaces affected by illness or contamination, removing hazards, cleaning surfaces, and using protective gear and proper disposal to prevent spread of infections.

Insurance Billing

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Insurance Billing is the process of submitting medical claims to health plans, checking coverage, calculating patient responsibility, and following up on payments to ensure clinicians are paid accurately and promptly for services rendered.

Leak Damage

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Leak Damage is a service that identifies, assesses, and repairs water leaks to prevent further damage. It involves locating the leak, stopping it, drying the area, and fixing damaged materials to restore safety and usability.

Moisture Barrier

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Moisture Barrier is a service that protects surfaces by applying a sealant or coating to block water and humidity, reducing staining and damage. It involves cleaning, preparing the area, applying the product evenly, and curing for durability.

Mold Assessment

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Mold Assessment is checking your home for mold growth, moisture, and water damage. It involves a walk-through, inspecting rooms, taking air and surface samples if needed, and reporting findings with recommendations to remove mold and prevent future issues.

Mold Growing

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Mold Growing is a simple service that teaches how mold grows, how to cultivate it in safe, controlled conditions, and how to observe its development, while also covering hygiene and safety practices to prevent unwanted spread.

Mold Infestation

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Mold Infestation is a service that detects and removes mold growth in homes or buildings, addresses moisture problems, tests air quality, and helps prevent future mold by cleaning, repairing leaks, and improving ventilation.

Mold cleaning

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Mold cleaning is a service that removes mold growth from indoor spaces, helping to improve air quality. It involves assessing moisture, cleaning surfaces, sanitizing, and preventing future mold by fixing leaks and improving ventilation.

Mold mitigation

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Mold mitigation is professional mold removal and cleanup after it grows in a home or building. It involves identifying moisture sources, stopping water leaks, containing mold, cleaning surfaces, removing contaminated materials, and restoring the area to safe, dry conditions.

Roof Repair

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Roof Repair is fixing leaks, damaged shingles, cracks, or structural issues on a roof to protect your home. It involves inspecting for problems, replacing or sealing damaged parts, and ensuring the roof is watertight and safe.

Roofs Replacement

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Roofs Replacement is the process of removing an old roof and installing a new one to protect your home from weather. It involves inspecting the roof, repairing underlying structure if needed, choosing materials, and professional installation with proper flashing and insulation.

Scene Cleanup

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Scene Cleanup is a service that tidies and restores a space, removing debris, organizing items, and returning the area to a neat, functional state after events, builds, or messes, often with quick, efficient on-site work.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater and sewage from buildings after a spill or backup, including removing contaminated materials, cleaning and disinfecting surfaces, and ensuring proper disposal to prevent health risks.

Structural Damage

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Structural Damage is a service that assesses and documents harm to a building’s structure, such as foundations, beams, and walls. It involves inspections, measurements, analysis of causes, and findings that guide repairs and safety improvements.

Water Dripping

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Water Dripping is a simple service that measures or simulates a steady drip of water to study flow, rate, or for sensory therapy. It involves controlled dripping, timing, and recording results or providing a calming, rhythmic sound.

Water Extraction

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Water Extraction is a service that removes water from flooded areas, porous materials, or equipment. It involves pumping, vacuuming, and drying to prevent damage, reduce moisture, and prevent mold or further deterioration.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by moisture, dries the area safely, removes contaminated materials, and treats surfaces to prevent future mold, returning your space to a dry, healthy condition.

Water removal

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Water removal is a service that dries and removes excess water from spaces after flooding, spills, or leaks. It involves pumps or pumps, moisture extraction, dehumidification, and monitoring to prevent damage and mold.

Wind Damage

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Wind Damage is a service that assesses and repairs harm caused by wind, such as damaged roofs, siding, or windows. It involves inspection, estimating repairs, coordinating repairs or insurance claims, and restoring your property to its pre-storm condition.

Secure Restoration Reviews

Lisa Custer
Lisa Custer
1 ★☆☆☆☆
During Hurricane Hermine, Sept 2016, we experienced flooding. Secure Restoration came into town looking for business. We met with a rep who assessed our home. We needed drywall removed 2 feet up in a few rooms, bathroom cabinets removed, kitchen cabinets removed. (They told us "insurance pays for matching, so you should go ahead and have us rip out your upper cabinets." We decided to wait on our insurance adjuster. Turns out they do NOT pay for matching and didn't in our case. We figured it was an honest mistake and were thankful we didn't have them remove more than necessary.) We decided to have remediation done for $2,500.00. We put down half to get the work started. This would take care of demolition/dry-out. I had asked for a copy of our invoice and assignment of benefits that we signed, but was told they didn't have access to a printer/copier so we’d get a copy emailed from their office. Our invoice was emailed to us with a neighbors address, which I asked them to correct and resend. I had not gotten a copy of our AOB and was told they didn't have it in their office yet. Work was complete and we paid the rest of our bill. I specifically asked if we were paid in full and was told yes. They emailed me a copy of our invoice stamped "PAID" and that they had received our final payment and asked me to write them a review, which I did. They also sent copies of our credit card receipts. Fast forward a few weeks, we start getting messages that they were going to put a lien on our house unless we paid them an additional $3,680.55. (Meanwhile we never received any thing in the mail, no official notifications.) They emailed me an invoice in which I responded I think you are mistaken, we are paid in full. (This was in December.) In January 2017, I am emailed a letter saying we are still responsible for services due and attached is some type of "Spore Trap Analysis" document with a Project/Site Name - Triton Associates (which is in South Florida) dated July 2015. (Our damaged was Sept. 2016) I tell the office they've sent a different clients paperwork and they respond a few days later with another invoice. We've also received another voicemail that they are going to put a lien on our home. This time, the invoice shows the layout of our neighbors home, who did have work done through Secure Restoration as well, but their down stairs is laid out differently than ours. They also had more significant damage done to their property. It states 4ft of drywall removed, shows work done that we did not have done, the incorrect number of fans/dehumidifiers than what was placed in our home and so on. I emailed back and told them of the errors and that I didn't appreciate being harassed. They send another email stating they have "revised" our invoice which is now $3,349.82. At this point, we were tired of the harassing phone calls and emails so we hired an attorney. I've since learned that they are calling our initial payment of $2,500.00 "our deductible." Even though we were quoted this price for the total job and were given an invoice to reflect that. (Our deductible for our insurance is $5,000.00 so I don't understand where they are coming from.) Our attorney talked with the secretary and owner several times and provided documentation. This went on for several weeks and we stopped hearing from Secure Restoration. We thought this ordeal was over. The end of March 2018, I get a call from someone trying to collect the unpaid balance due to Secure Restoration. This nightmare is starting back up again! (18 months later) Needless to say, my attorney is back to dealing with Secure Restoration. I decided to leave a review here because I did look at reviews before we hired them. Buyer beware! This is not a company I recommend. If they can just come up with invoices and figures that were not originally quoted and harass you to get payment, they are not a company you want to deal with.
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About Secure Restoration

Secure Restoration is a trusted fire damage restoration service located at 7778 Sw Ellipse Way, Stuart, FL 34997. The company provides a comprehensive range of recovery solutions designed to help homes and businesses recover quickly from disasters, with a strong emphasis on safety, efficiency, and transparent communication. Serving both residential and commercial clients, Secure Restoration brings expertise in handling the aftermath of fires, floods, mold issues, and other related damage. Their approach centers on rapid response, meticulous assessment, and coordinated restoration plans that minimize further loss and disruption. The team is trained to address a wide spectrum of restoration needs, including initial containment, structural stabilization, and thorough cleanup, ensuring properties are restored to pre-loss condition whenever possible. They specialize in navigating complex insurance processes, assisting customers with claims to streamline the recovery experience and reduce the stress often associated with disaster events. The business operates on a philosophy of meticulous workmanship, accountability, and a client-first mindset, aiming to restore not only the physical space but also the sense of security for property owners. Secure Restoration understands that fire and water damage often occur alongside other challenges, such as ash and smoke residues, foul odors, and compromised indoor air quality. To address these concerns, they offer a suite of services designed to improve air quality and prevent secondary damage. Their capabilities include air scrubbing, air conditioning and ventilation considerations, and precise cleanup procedures that follow industry standards for safety and effectiveness. In addition to emergency response, the company provides long-term restoration services like crawl space encapsulation, moisture barriers, and roof or structural repairs to reinforce the property against future incidents. They also deliver specialized services that may be required in commercial settings, including commercial properties restoration, commercial buildings, and industrial cleanups, ensuring minimal downtime for business operations. Secure Restoration’s portfolio reflects a commitment to comprehensive, end-to-end restoration that covers water removal, mold assessment and remediation, cleaning of hazardous environments, and full project management to bring spaces back to life. They pride themselves on offering clear communication, accurate invoicing practices, and careful coordination of all restoration activities, with a focus on delivering dependable, high-quality results for every client they serve.

Water Damage Restoration Service

Secure Restoration in Stuart, FL offers expert Water Damage Restoration Service to quickly assess, mitigate, and restore homes after floods or leaks, using advanced drying equipment, mold prevention, and reliable reconstruction for peace of mind.

Fire Damage Restoration Service

Secure Restoration in Stuart, FL offers expert fire damage restoration services to quickly mitigate smoke, soot, and structural damage, assess safety, and restore your home or business with proven containment, durable cleaning, deodorization, and reconstruction support.

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