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Restoration 1 of North Atlanta

Restoration 1 of North Atlanta provides professional fire damage restoration and rapid response for homes in Alpharetta, GA, with comprehensive restoration services.

Fire Damage Restoration Service at 2662 Holcomb Bridge Rd Unit 322 in Alpharetta, GA 30022

Operational
★★★★★
Rating: 4.9 based on 233 reviews
Address: 1360 Union Hill Rd STE C, Alpharetta, GA 30004
Phone: 16783902145
Emails:
Cheri Adam (Business Process Specialist) - [email protected]
Gina Roberson (Franchise Development Manager) - [email protected]
Jay Holland (Franchise Business Consultant) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Restoration 1 of North Atlanta

Restoration 1 of North Atlanta Services

24/7 Response

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24/7 Response is a service that provides round-the-clock support and rapid assistance. It involves monitoring, quick response, and follow-up actions any time, day or night, to resolve issues, coordinate help, and ensure continuous safety and coverage.

AMEX

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AMEX is a major financial services company offering credit cards, payment processing, travel perks, and related financial products for individuals and businesses, including rewards, security features, and customer support.

Air Duct Cleaning

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Air Duct Cleaning removes dust, dirt, and allergens from home or building air ducts and vents, using specialized tools and vacuums to clean ducts, blowers, and coils, improving indoor air quality and system efficiency.

Burst Pipe

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Burst Pipe is a service that detects and fixes pipes that have burst or are leaking, stopping water loss, repairing the pipe, replacing damaged sections, and testing the system to prevent future leaks.

Cash

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Cash is a service that provides access to physical money or digital funds for everyday purchases, payments, and transfers. It involves withdrawing, depositing, storing, and sending cash securely, with options like cards or mobile wallets for convenience.

Certified Restoration

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Certified Restoration is a professional service that assesses, repairs, and restores damaged homes or buildings after events like fires, floods, or mold. It involves safety checks, cleaning, drying, repairs, and verification to return spaces to normal, safe condition.

Commercial Cleaning

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Commercial Cleaning is professional cleaning services for businesses, offices, and public spaces. It involves dusting, vacuuming, mopping floors, sanitizing restrooms, trash removal, and periodic deep cleaning to maintain a clean, safe work environment.

Commercial Restoration

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At Restoration 1, we specialize in the restoration of both residential and commercial properties that have been damaged by weather, mold, and other causes. Our professionals are experienced and knowledgeable, with the training and equipment necessary to restore your commercial property. We have years of experience and a full range of restoration services for commercial clients.

Commercial Water Damage

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Commercial Water Damage is a service that quickly responds to water-related emergencies in business properties, removes standing water, dries and dehumidifies, cleans and sanitizes, and restores affected areas to minimize downtime and protect assets.

Contents Cleaning

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Contents Cleaning is a service that clears space by removing unwanted items, organizing what you keep, and sometimes packing or transporting belongings to a new or tidy state, making areas safer and easier to use.

Crawlspace Encapsulation

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Crawlspace Encapsulation is a process that seals and waterproofs the crawl space to prevent moisture, mold, and odors. It typically includes sealing vents, lining the space with a vapor barrier, and installing a dehumidification or moisture-control system.

Disaster Restoration

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Disaster Restoration is a service that helps fix and recover places after damage from events like floods, fire, or storms. It involves assessing damage, cleaning up, removing water or smoke, repairing structural and cosmetic damage, and preventing further issues.

Drapes And Blinds Cleaning

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Drapes And Blinds Cleaning is a service that refreshes window coverings by removing dust, dirt, and stains. It involves cleaning curtains, drapes, and blinds, often with vacuuming, washing or dry cleaning, and sometimes stain treatment to restore look and freshness.

Emergency Disaster Cleanup

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Emergency Disaster Cleanup is a rapid service that teams to clear debris, remove hazards, and restore safety after disasters like floods, fires, or storms. It involves assessment, cleaning, sanitizing, and coordinating with authorities to begin recovery quickly.

Emergency Mitigation Services

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Emergency Mitigation Services helps prevent and reduce damage from disasters by quick assessment, securing sites, stopping further harm, and coordinating with responders to protect people and property during emergencies.

Emergency Restoration Services

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Our team at Restoration 1 provides disaster response and emergency restoration services. If you have experienced a catastrophic event of any type that left your property damaged by its impact, contact our residential and commercial property restoration teams right away. We’ll be immediately available to mitigate the damage and to restore your home or business to pre-damage conditions. Our emergency response services are designed to provide assistance to individuals whose properties have been damaged by all types of catastrophes, including: hurricane/tornado damage, floor damage, fire damage, smoke from wildfires, sewer line breaks and septic tank backflows.

Fire & Smoke Damage Restoration

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At Restoration 1, we have a team of dedicated fire & smoke damage restoration experts. After your property has been affected by fire & smoke damage, our technicians will remove the damaged components, remove flooring, evaluate the structural framing of your property and then treat it for odor and contamination. Our experts are thorough and efficient and will work tirelessly to restore your property to its pre-damage state.

Fire And Smoke Damage

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Fire and Smoke Damage is a service that assesses and repairs damage from fires, smoke, and soot. It includes cleaning, odor removal, debris removal, structural drying, and restoring damaged surfaces, materials, and systems to safe, livable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore homes after a fire by removing soot and debris, cleaning surfaces, ventilating, and repairing structures and contents to safe, livable condition.

Flood cleanup

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Flood cleanup is the process of removing flood water, drying out spaces, cleaning mud and debris, sanitizing surfaces, and repairing or tossing damaged items to restore a home or building after a flood.

Flood restoration

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Flood restoration is the service of cleaning up after water damage from flooding, removing water, drying rooms, sanitizing surfaces, repairing damaged materials, and restoring the home to its pre-flood condition.

Flooded Basement Restoration

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Flooded Basement Restoration is a service that cleans and dries a water-damaged basement, removes moisture, sanitizes, replaces damaged materials, and restores electrical and structural integrity to prevent mold and future floods.

Flooring

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Flooring is the service of installing or replacing the floor of a space with materials like wood, tile, carpet, or vinyl. It involves measuring, removing old flooring, preparing the surface, laying the new material, and finishing edges and seams for a smooth, durable floor.

Mold Infestation

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Mold Infestation is a service that identifies, tests for, and removes mold growth in buildings, explains health risks, and provides cleanup and prevention steps to restore safe air and surfaces.

Mold Removal

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Mold Removal is a service that detects and eliminates mold growth from homes or buildings, cleans affected areas, removes moisture, and restores safe indoor air through containment, cleaning, odor control, and prevention measures.

Mold damage restoration

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Mold damage restoration is cleaning and drying areas affected by mold, removing mold growth, repairing water damage, and restoring surfaces to safe, pre-loss condition through cleaning, sanitizing, and odor control.

Mold inspection

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Mold inspection is a trained assessor checking a home for visible mold and moisture problems, assessing risks, and recommending fixes to improve air quality and prevent future growth.

Mold mitigation

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Mold mitigation is cleaning up and removing mold from homes and buildings after moisture problems, stopping the spread, cleaning surfaces, fixing the moisture source, and ensuring safe, thorough drying and prevention to protect health.

Pack Out And Storage

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Pack Out And Storage is a service that helps you securely pack your belongings for moving or storage, label and inventory items, then store them in a secure facility until you need them again, with organized retrieval on request.

Painting

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Painting is the act of applying color, usually on a surface like canvas, walls, or paper, to create images or decorate spaces. It involves choosing materials, preparing the surface, and using brushes or tools to mix colors and apply layers.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and drainage systems in homes or buildings, including water supply, waste removal, leak fixing, and ensuring safe, clean water flow.

Professional Property Restoration

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Professional Property Restoration is a service that repairs and rebuilds homes after damage from events like fire, water, or storms. It involves assessment, cleanup, drying, structural repair, and restoring finishes to bring the property back to its pre-loss condition.

Property Damage

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Property Damage is a service that helps assess, document, and resolve issues when property is harmed or destroyed. It involves reporting, inspecting the damage, estimating costs, filing claims, and coordinating repairs or compensation with insurers or responsible parties.

Reconstruction

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Reconstruction is a service that restores or rebuilds something to its original or improved condition, such as repairing parts, replacing damaged components, and restoring functionality, appearance, or structure after damage or aging.

Residential Restoration

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Residential Restoration is a service that repairs and rebuilds homes after damage from things like water, fire, storms, or mold. It involves assessment, cleanup, drying, structural and cosmetic repairs, remodeling, and returning the home to a safe, livable condition.

Restoration Cleaning

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Restoration Cleaning is professional cleaning to return a space or items to their original condition after damage from events like fire, water, or mold. It involves assessing damage, removing debris, drying, sanitizing, deodorizing, and restoring finishes and materials.

Sewage Cleaning

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At Restoration 1, we offer sewage cleanup and damage restoration services for both commercial and residential clients. Our team is professionally trained and certified by the Institute of Inspection, Cleaning & Restoration Certification (IICRC). We know how to provide excellent and thorough cleanup services that allow you to get your life back as soon as possible. If a sewage backup occurs at your home or business, contact us immediately. Sewage waste can be extremely dangerous to your health as it contains a slew of bacteria and viruses. The bacteria could affect your water, putting you at risk for hepatitis A, giardia, tetanus, and other illnesses.

Sewage Damage

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Sewage Damage is a cleaning and restoration service that removes and treats sewage-contaminated water, dries the area, and restores safety and functionality after a sewage leak or flood, including sanitation, deodorizing, and minimizing health risks.

Sewage cleanup

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Sewage cleanup is restoring a space after sewage backup or spills. It involves removing dirty water, sanitizing surfaces, deodorizing, and checking for health risks to prevent contamination and mold, with trained professionals and proper safety gear.

Smoke Damage Cleanup

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Smoke Damage Cleanup is a service that removes smoke, soot, and odors after a fire, cleans and sanitizes surfaces, repairs damaged materials, and restores your home or business to a safe, livable condition with professional equipment and careful disposal.

Storm Cleanup

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Storm Cleanup is a service that clears debris, removes damaged items, and restores safety after a storm, including yard cleanup, roof and gutter assessment, and helping homeowners plan repairs and secure temporary protections.

Storm Damage

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Storm Damage is a service that assesses and repairs damage caused by high winds, hail, or flooding after a storm. It includes property evaluation, securing the site, coordinating with insurance, and restoring or rebuilding affected areas.

Storm Damage Restoration

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Major storms can cause major damage. In some cases, the damage may be so severe that homeowners feel they have no choice but to start over. But before you give up hope, give our team at Restoration 1 a call. We’re experts at storm damage restoration. Our certified team of restoration experts can be on the job right away and help you prevent further damage and harm. Our professionals provide storm damage restoration for tornadoes, blizzards, ice storms, floods, tropical storms, hail storms, lightning and hurricanes.

Storm Recovery

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Storm Recovery is a service that helps communities prepare for and recover from severe weather by assessing risks, providing emergency plans, restoring damaged infrastructure, and guiding residents through recovery steps after a storm.

Sump Pump Cleanup

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Sump Pump Cleanup is a service that checks, clears, and tests your sump pump and drain system to prevent basement flooding. It includes removing debris, inspecting for leaks, and ensuring proper operation and safety.

Water Extraction & Drying

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Water Extraction & Drying is a service that removes standing water from flood or leak scenes and then dries and dehumidifies the area to prevent damage, using pumps, vacuums, and fans to restore safe, moisture-free spaces.

Water Mitigation

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Water Mitigation is the process of removing water from a damaged area, drying it out, and preventing further damage after leaks or floods, including assessing the damage, extracting moisture, cleaning, disinfecting, and repairing affected materials.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and repairs walls, floors, and ceilings damaged by leaks or floods to restore the space safely and quickly.

Water damage-related mold removal

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Water damage-related mold removal is a service that treats areas affected by flooding or leaks to remove mold growth, dry out moisture, clean and sanitize surfaces, and prevent future mold by fixing water sources and improving ventilation.

Water removal

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Water removal is the process of removing excess water from a space or object, usually after flooding, leaks, or spills. It involves pumping or extracting water, drying the area, and assessing for damage to prevent mold and maintain safety.

Wire Transfers

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Wire Transfers are electronic payments that move money from one bank account to another, often across banks or countries, using secure instructions and routing details. It involves sending, confirming, and often fees and timing considerations.

Restoration 1 of North Atlanta Reviews

Chad B
Chad B
5 ★★★★★
Nathan and Miguel were excellent communicators about the process of demolishing my soaked condo ceiling following a pipe freeze flood. They were always prompt at any time of day over call or text, and sent updates to both me and the other owner of the abode. They also had great personality which encouraged me to go with them after the initial quote, because they were genuine, knowledgeable, and friendly. God forbid I need it, I would go with these guys again.
John Crane
John Crane
5 ★★★★★
Restoration 1 has been helping us through our sewer backup. They have been open and straightforward with us so far through this stressful situation. Lucas came out and walked us through the price so we knew what to expect. Nathan came out to do the actual remediation and told us exactly what was going on and when a question arose he quickly asked us how we wanted to proceed. They have all been very transparent and helpful. If you are every in need of a restoration company i would highly recommend that they be your first call.
Radhika Bhatt
Radhika Bhatt
5 ★★★★★
Lukas and his team were amazing to work with and I cannot recommend Restoration 01 enough! In a moment of distress, they provided prompt services, going above and beyond to ensure I had appropriate coverage in place for complete restoration after suffering from Cat 3 water damage. Lukas was very communicative throughout the entire process, which was incredibly helpful as my loss occurred right in the midst of the holiday season. If I have any sort of water damage, I will definitely work with Restoration 01 again without hesitation.
Meghan Gandini
Meghan Gandini
1 ★☆☆☆☆
I used this company for an emergency situation when a valve broke at my vacation home in my absence. They're not good at communicating anything- they don't mention when they're at the house or going to the house and they don't share any progress unless you press them for it. The crew that was here the first time used my ATVs without permission. They left beer cans and garbage all over the property outside which we had to clean up ourselves, left several windows unlocked, left exterior doors unlocked, they even left a couple windows OPEN (for weeks with the house unoccupied). They never finished the floor transition piece at my stairs as discussed many months ago. Then when they came to do the basement floors they left construction debris and wood that was supposed to be reused OUTSIDE to be destroyed. The downstairs is packed with piles of garbage and plastic coverings, they never moved the furniture back into the bedrooms after doing the floor. AND ONCE AGAIN THEY LEFT OUR EXTERIOR DOOR UNLOCKED FOR WEEKS. Anyone could have come in and robbed my home. We talked about this at length last time they did it and they did it again!!!! Downstairs is totally trashed and can't be used- they ruined my holiday because friends and family couldn't stay with us as half our house is in shambles. The floor guy even used the bathroom and didn't flush- left there for weeks. Here's the kicker- I've emailed and texted them for 5 days so far and no response at all. This is an emergency and they completely ignore me. Their workers are totally disrespectful and cannot be trusted in homes unsupervised.
Nicole W
Nicole W
5 ★★★★★
I’m very thankful to Sherell for coming out right away and getting his team started on addressing my water damage before it got worse. He was professional, informative, and clearly knowledgeable. Sherell also connected me with Ricky, who was equally helpful and knowledgeable. Thanks to their outstanding customer service, prompt follow-up, and timeliness, I would highly recommend Restoration 1.
David Oluwatimilehin
David Oluwatimilehin
5 ★★★★★
Sherell Williams was extremely friendly, professional and knowledgeable. Great service overall. I recommend using Restoration1 of North Service for water damages and mold mitigation any day!
Bill Collerain
Bill Collerain
5 ★★★★★
Highly recommend Restoration 1 of North Atlanta! We needed emergency service due to flood in basement and Nathan really came through for us! Due to quick response by Nathan we were able to go on our vacation without having to worry about further damage. All our questions were answered in professional and courteous manner .
Bianca Schill
Bianca Schill
5 ★★★★★
Our local plumber recommended Sherell Williams for our Restoration and he was the best choice out there! He was here within minutes and was very straight forward and knowledgeable with his process. Top performance and execution on his part. Super cool and kind guy too.
adrian mincu
adrian mincu
5 ★★★★★
Great company to do business with. Sherell even help me to remove a water heater that was in a very difficult location. R1 will not disappoint you!
Deborah Mobley
Deborah Mobley
5 ★★★★★
This company does excellent work! I just completed my kitchen remediation, and I worked directly with Lukas during the entire process. He is so knowledgeable and helpful, and he did a great job communicating with me every step of the way. Lukas and his team were always very professional, on time, hardworking and a pleasure to work with. They set up a containment barrier under negative air pressure with Hepa air filters and a dehumidifier while they removed the kitchen cabinets and drywall that had water damaged. Their prices were very reasonable and better than other companies I considered. Also, Lukas was extremely helpful in getting me the necessary information I needed to provide to my insurance company. I truly can't say enough good things about this company. Many thanks to Lukas and his team for helping me through this challenging process!
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About Restoration 1 of North Atlanta

Restoration 1 of North Atlanta is a comprehensive fire, water, and storm damage restoration service located at 2662 Holcomb Bridge Rd Unit 322, Alpharetta, GA 30022. Serving residential and commercial clients throughout North Atlanta, the company provides a broad spectrum of restoration capabilities, from emergency response to full reconstruction, ensuring rapid mitigation and thorough recovery after a disaster. The team emphasizes transparent communication, reliable scheduling, and meticulous detailing in every project, reflecting a commitment to reducing stress for property owners during challenging times. Their approach blends professional restoration science with compassionate customer service, helping clients understand the scope of work, insurance considerations, and decontamination processes so they can make informed decisions.

The company specializes in as-needed services for fire damage, smoke damage, and all related restoration tasks, including fire damage cleanup & repair, fire & smoke damage restoration, and smoke damage cleanup. In addition to fire-focused work, Restoration 1 of North Atlanta handles water-related emergencies and structural rebuilding, such as Water Damage Restoration Service, Flood restoration, Flood cleanup, and Burst Pipe responses. Their capabilities extend to commercial and residential settings, ensuring property-wide restoration through Disaster Restoration, Emergency Mitigation Services, and Emergency Restoration Services. The team also provides content and structure preservation through Contents Cleaning, Pack Out And Storage, and reconstruction services, helping clients protect possessions while restoring the integrity of the home or business.

A wide range of preventative and ancillary services rounds out their offerings, including 24/7 Response, Water Extraction & Drying, Water Mitigation, Mold mitigation and Mold removal, Sump Pump Cleanup, Air Duct Cleaning, and Sewage Cleaning. For property health and safety, the professionals conduct Mold inspection and Mold damage restoration, along with professional property restoration tasks such as Painting, Flooring, Drapes And Blinds Cleaning, and Residential Restoration. They also manage sensitive tasks like Crawlspace Encapsulation and Commercial Cleaning to maintain indoor air quality and overall cleanliness during and after the restoration process. Payment methods, including Cash and AMEX, are accepted to facilitate smooth transactions, and Certified Restoration credentials underscore their adherence to industry standards and best practices.

Community feedback highlights the team’s dedication to responsive communication, transparent pricing discussions, and dependable service, even in high-stress scenarios such as sewer backups, flooding, or pipe-related emergencies. Clients repeatedly note the importance of clear updates, timely on-site visits, and professional conduct, with many transformation stories centered on rapid response, thorough mitigation, and considerate customer care. Restoration 1 of North Atlanta understands that disasters disrupt daily life, and their goal is to restore safety, comfort, and peace of mind as efficiently and effectively as possible for both homeowners and business operators in the Alpharetta area and surrounding communities.

Water Damage Restoration Service

Water Damage Restoration Service by Restoration 1 of North Atlanta in Alpharetta, GA, offering rapid water removal, thorough drying, mold prevention, and complete cleanup to restore your property safely and efficiently.

Building Restoration Service

Building Restoration Service by Restoration 1 of North Atlanta in Alpharetta, GA offers expert structural repair, water damage remediation, fire/smoke restoration, mold remediation, and complete building rehabilitation with swift response, precise workmanship, and lasting solutions.

Fire Damage Restoration Service

Restoration 1 of North Atlanta provides comprehensive fire damage restoration in Alpharetta, GA, including smoke and soot cleanup, w​ater damage mitigation, odor removal, structural repair, and fast, compassionate service to restore your home safely and quickly.

Waste Management Service

Waste Management Service by Restoration 1 of North Atlanta in Alpharetta, GA offers dependable debris removal, disposal, and cleanup solutions to restore properties quickly after damage, prioritizing safety, compliance, and minimal downtime for homes and businesses.

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