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The Homestar Group

The Homestar Group in Alpharetta, GA provides comprehensive fire damage restoration services, offering 49 specialized solutions to restore properties efficiently.

Fire Damage Restoration Service at 555 Janis Ln #520 in Alpharetta, GA 30009

Operational
★★★☆☆
Rating: 3.0 based on 4 reviews
Address: 555 Janis Ln #520, Alpharetta, GA 30009
Phone: 14708375228
Emails:
Employees: 25
Hours:
Saturday Open 24 hours
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The Homestar Group

The Homestar Group Services

24/7 Emergency Services

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24/7 Emergency Services provides round-the-clock help for urgent problems, offering rapid response, immediate assessment, and essential repairs or interventions to restore safety and functionality anytime, day or night.

24/7 Services

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24/7 Services is a round-the-clock support service that offers help, availability, or delivery anytime—day or night—so customers can get assistance, emergency response, or resources whenever they need them.

Air Ducts

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Air Ducts is a service that cleans and maintains the ventilation pipes in buildings, removing dust, mold, and debris to improve air quality and airflow. It may inspect, seal leaks, and sanitize ducts for better indoor comfort and efficiency.

Basement Cleaner

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Basement Cleaner is a home service that removes dampness, dirt, and clutter from basements, then cleans floors, walls, and storage areas to prevent mold and improve air quality.

Basement Finishing

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Basement Finishing turns an unfinished basement into usable living space, adding walls, ceilings, flooring, lighting, plumbing, electrical and insulation, plus design touches like a bathroom, kitchenette or storage, to create a comfortable, livable area.

Bathroom Renovations

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Bathroom Renovations are services that upgrade and remodel bathrooms, including replacing fixtures, updating tiles and countertops, improving lighting, plumbing, and storage, and ensuring a fresh, functional space from design to finishing touches.

Ceiling Lamps

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Ceiling Lamps is a service that installs or replaces ceiling light fixtures to brighten a room, offering various styles and bulb options, wiring safety, and efficient lighting setup for homes or offices.

Cleaned Up

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Cleaned Up is a service that helps you refresh and organize spaces or files by removing clutter, tidying items, and restoring order, often with quick cleanup steps and simple tips to keep things neat.

Cleanup Renovation

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Cleanup Renovation is a service that clears dust, debris, and trash from a space, prepares surfaces, and cleans up after remodeling or renovations, ensuring rooms look neat, safe, and ready for use.

Contractor Services

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Contractor Services connects clients with skilled professionals for project work, handling tasks like planning, sourcing, supervision, and delivery. It involves managing timelines, budgets, quality, and compliance to complete contracts.

Disaster Restoration

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Disaster Restoration is the process of recovering a property after damage from events like fire, flood, or storms. It involves assessing damage, removing water and debris, cleaning, drying, repairing, and restoring systems and structure to a safe, usable condition.

Drainage Systems

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Drainage Systems is a service that designs, installs, and maintains the flow of water away from homes and buildings to prevent flooding. It includes drains, pipes, sump pumps, and drainage plans to keep yards, foundations, and streets dry and safe.

Exterior Siding

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Exterior Siding is the process of updating or installing the outer covering of a building to protect it from weather and improve appearance. It involves choosing materials, removing old siding, preparing surfaces, and installing new panels or boards with proper sealing.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a property after a fire. It involves securing the site, removing smoke and soot, cleaning, deodorizing, and repairing structural damage, water damage from firefighting, and restoring utilities and finishes.

Flood Damage

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Flood Damage is a service that assesses and repairs damage caused by flooding, including water extraction, drying, mold prevention, and restoring buildings and contents to safe, pre-flood condition.

Flooring

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Flooring is the service of replacing or installing the surface of floors, such as wood, tile, vinyl, or carpet. It involves measuring, removing old flooring, preparing the subfloor, choosing materials, cutting to fit, and securing everything for a smooth, durable finish.

Free Estimate

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Free Estimate is a no-cost, upfront assessment of your project’s scope, helping you understand likely costs, materials, and timelines without any obligation to hire. A representative reviews details, then provides a written estimate for planning and budgeting.

Hail Storms

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Hail Storms is a service that helps predict and monitor hail risks, provides alerts for hail events, and offers safety tips and weather-ready plans for businesses and individuals to minimize damage and stay prepared during hailstorms.

Home Building

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Home Building is the service of planning, designing, and constructing a house or living space. It involves choosing land, creating plans, obtaining permits, hiring builders, managing the project, and ensuring quality, safety, and finishings meet your needs.

Home Renovation

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Home Renovation is a service that updates and improves a home’s structure, rooms, and systems. It involves planning, budgeting, and executing changes like painting, flooring, kitchens, bathrooms, and restoring or upgrading utilities to fit your needs.

Home Repair

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Home Repair is a service that helps fix or improve things inside a home, like plumbing, electrical work, painting, carpentry, and small renovations, making repairs, maintenance, and upgrades safe, functional, and affordable.

In-Home Estimate

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In-Home Estimate is a service where a professional visits your home to assess needs, measure the space, discuss options, and provide a written price for the project or service with any exclusions or next steps.

Insurance Claims

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Insurance Claims is the process of reporting a loss to your insurer, providing details and evidence, and receiving approved compensation or coverage according to your policy after verification and settlement steps.

Kitchen Renovations

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Kitchen Renovations is a service that updates and improves a kitchen, including planning, design, replacing cabinets, counters, appliances, lighting, and flooring to create a more functional, stylish, and efficient cooking space.

Mold Issues

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Mold Issues is a service that identifies and removes mold in buildings, checks moisture sources, tests for mold, and provides remediation plans to improve air quality and prevent future growth.

Mold inspection

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Mold inspection is a professional check of a building to find mold growth, moisture problems, and the causes. Inspectors look for visible mold, odors, and water leaks, take samples if needed, and recommend fixes to keep your indoor air safe.

Outdoor Kitchens

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Outdoor Kitchens are built cooking areas outside your home, featuring grills, countertops, sinks, storage, and seating. They involve planning space, weatherproof cabinets, utilities, and durable materials for entertaining and cooking outdoors.

Painting

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Painting is the art of applying pigment to surfaces to create pictures or decorate objects. It involves choosing colors, preparing materials, and using skills like drawing, blending, and layering to express ideas or beautify a space.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and drainage systems in homes or buildings. It involves fixing leaks, clearing clogs, installing water lines, and ensuring safe, functional water and waste flow.

Remodeling

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Remodeling is updating or changing a space inside a home or building to improve layout, function, or look. It can involve tearing out old features, changing walls or floors, installing new fixtures, and finishing work to suit the owner's needs and style.

Repair Work

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Repair Work is a service that fixes damaged items or systems, restoring them to proper function. It involves diagnosing problems, sourcing parts, and performing careful repairs or replacements to ensure safe, working condition.

Roof Replacement

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Roof Replacement is the process of removing old roofing materials and installing a new roof on a building to protect it from weather, improve insulation, and extend its life. It involves inspecting, removing damaged sections, installing underlayment, and applying new shingles or other roofing.

Roofing

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Roofing is the service of installing, repairing, or replacing the top covering of a building. It involves assessing the roof, choosing materials, fixing leaks, adding insulation, and ensuring weatherproof protection and durability.

Sewage cleanup

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Sewage cleanup is professional cleaning and sanitation of areas that have been contaminated by wastewater, including removing sewage, hazardous materials, and odors, drying the space, disinfecting surfaces, and ensuring it is safe for use again.

Siding Installation

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Siding Installation is the process of attaching new exterior panels to a building to protect it from weather, improve insulation, and refresh its look. It involves removing old siding, preparing the surface, measuring, and securely fastening the new panels with proper gaps and sealing.

Siding Repair

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Siding Repair is fixing damaged exterior siding to protect your home from weather, improve appearance, and restore insulation. It involves inspecting for cracks or rot, replacing or patching panels, sealing seams, and repainting if needed.

Storm & Wind Damage Restoration

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Storm & Wind Damage Restoration is a service that helps repair homes and buildings after storms, fixing roof damage, water intrusion, and structural issues, and restoring systems and interiors to safe, livable condition quickly and efficiently.

Storm Damage Cleanup

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Storm Damage Cleanup is a service that helps restore homes after storms by removing debris, securing unstable areas, tarping roofs, and cleaning up water or wind damage to prevent further harm and get spaces safe and livable again.

Storm Damage Restoration

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Storm Damage Restoration is a service that assesses and fixes damage from storms, including water cleanup, drying, boarding up and tarping, debris removal, structural repairs, mold prevention, and restoring damaged roofs, walls, and belongings to safe, pre-loss condition.

Water Damage Property

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Water Damage Property is a service that assesses and restores homes or buildings after water exposure. It includes moisture detection, drying, removing standing water, preventing mold, and repairing damaged walls, floors, and systems to restore safety and value.

Water Heater

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A water heater is a device that warms cold water for use in baths, showers, and sinks. It stores hot water in a tank or heats it on demand, using electricity, gas, or solar power, and involves installation, maintenance, and safety precautions.

Water Leak

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Water Leak detects and alerts you to unseen water leaks in your home by monitoring flow, pressure, and humidity. It involves sensors, real-time notifications, and simple guidance to locate leaks and conserve water.

Water Mitigation

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Water Mitigation is a service that stops and reduces water damage after leaks or floods. It includes assessing the area, removing standing water, drying and dehumidifying, cleaning materials, and preventing mold to protect your property.

Water Pipe Break

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Water Pipe Break is a service that fixes burst or leaking water pipes in homes or buildings. It involves locating the break, shutting off water, replacing or repairing damaged pipes, and testing for leaks to prevent further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries the area, disinfects, and fixes affected structures and contents, including repairs like drywall, flooring, and insulation, to restore safety and condition after a water incident.

Water damage-related mold removal

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Water damage-related mold removal is a service that identifies and removes mold caused by water leaks or flooding, dries the area, and prevents re-growth with cleanup, sanitization, and moisture control to restore a safe, healthy space.

Water damage-related pest control

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Water damage–related pest control is a service that fixes moisture problems after flooding or leaks and then treats for pests. It includes drying and cleaning, mold prevention, and targeted pest control to remove insects or rodents attracted by damp conditions.

Window Cleaning

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Window Cleaning is a service that washes and scrubs the inside and outside of windows to remove dirt, streaks, and grime, using tools like squeegees, brushes, and cleaners for clear, streak-free glass and improved natural light.

Windows & Doors

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Windows & Doors is a service that installs and repairs windows and exterior doors, improving security, insulation, and curb appeal. It covers selecting, fitting, weatherproofing, and ensuring proper operation of openings in homes or buildings.

The Homestar Group Reviews

Courtney White
Courtney White
1 ★☆☆☆☆
I hired Homestar for water damage mitigation services at my property, and unfortunately, I must report a very unsatisfactory experience. Despite paying in full for a service that promised to thoroughly dry out the water under my floor, subsequent checks revealed that the subfloor was still wet. I provided them with photographic evidence showing the moisture that remained, clearly indicating that the work was not completed to the promised standard. After discovering the issue, I reached out to Homestar to address these concerns. However, my experience with their customer service has compounded my frustration. Despite multiple emails and clear communication on my part, my attempts to resolve this matter have been met with an alarming lack of response. Their lack of accountability and failure to deliver not only the promised service but also basic customer care is unacceptable. I am left with no choice but to warn potential customers through this review. I have attached photos showing the water that sat on our subfloor that was discovered by our reconstruction contractor 3 months after Homestar said it had been dried. This failure could have led to mold growth, or worse. Based on my experience to date, I advise caution to anyone considering their services.
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About The Homestar Group

The Homestar Group is a professional fire damage restoration service located at 555 Janis Ln #520, Alpharetta, GA 30009, dedicated to helping homeowners and businesses recover quickly and effectively after catastrophes. Operating as a comprehensive restoration partner, the company emphasizes a thorough, careful approach to fire damage cleanup and repair while also handling related concerns such as water damage mitigation, mold issues, and storm damage restoration. The team prioritizes rapid response, 24/7 emergency services, and transparent communication to guide clients through every step of the restoration process from initial assessment to final finish work. The Homestar Group understands that fire events can disrupt daily life and property value, and they work diligently to minimize downtime with efficient staging, careful debris removal, and safe, code-compliant remediation strategies.

In addition to fire damage restoration service, The Homestar Group lists a broad spectrum of service categories that reflect its commitment to comprehensive property restoration and construction support. Their offerings include water damage restoration service, disaster restoration, storm damage cleanup, and storm damage restoration, alongside structural and cosmetic improvements such as home renovation, remodeling, kitchen renovations, bathroom renovations, flooring, painting, siding installation and repair, exterior siding, roofing, and roof replacement. The company also provides maintenance and diagnostic services, including mold inspection and mold issues remediation, water mitigation, water heater service, plumbing, drainage systems, and air ducts, ensuring indoor air quality and moisture control are addressed during the restoration process.

The Homestar Group advertises both in-home and on-site assessments, with services such as free estimates and in-home estimates to help clients understand the scope, timing, and costs associated with remediation and reconstruction. Their operational capabilities extend to contractor services, repair work, and home building, emphasizing a collaborative approach with homeowners, insurers, and project stakeholders. The team offers cleanup-focused services like clean up, cleaned up, sewage cleanup, and debris removal, as well as more specialized tasks such as window cleaning, window and door work, ceiling lamps restoration, and maintenance of interior and exterior finishes. By combining emergency response with long-term restoration and remodeling options, The Homestar Group aims to restore properties to their pre-event condition or better, while also supporting clients through insurance claims and project documentation.

With a client-centric philosophy, The Homestar Group recognizes the importance of accountability and follow-through. The company’s portfolio of services is designed to address urgent needs (24/7 emergency services and 24/7 services) and to support ongoing improvements (home repairs, home renovation, remodeling, and addition of outdoor kitchens and other enhancements). Although any single review may reflect evolving experiences, the firm’s stated capabilities encompass water damage property management, water damage-related cleanup & repair, and water damage-related mold removal, underscoring their breadth in handling moisture-related challenges that frequently accompany fire incidents. The Homestar Group also notes commitment to transparent communication and thorough documentation during insurance claims processes, aiming to provide clients with clarity and confidence as they navigate restoration timelines and outcomes.

Customers seeking restoration solutions can expect a range of concrete capabilities, from structural work such as flooring, roofing, siding, and exterior improvements to interior renovations including kitchen and bathroom projects, painting, and general remodeling. The company positions itself as a full-service partner for fire damage restoration service and water damage restoration service, equipped to manage both immediate stabilization and long-term reconstruction. While experiences reported publicly may vary, The Homestar Group maintains a focus on responsible remediation, customer care, and professional collaboration to restore safety, functionality, and comfort to homes and properties in Alpharetta and surrounding areas.

Water Damage Restoration Service

Water Damage Restoration Service in Alpharetta, GA by The Homestar Group delivers rapid, expert water extraction, drying, mold prevention, and complete rebuilds to restore homes quickly and safely with 24/7 emergency response.

Fire Damage Restoration Service

The Homestar Group in Alpharetta, GA offers expert fire damage restoration services, restoring structure, mitigating smoke odor, cleaning soot, and repairing fire-damaged materials to help you recover quickly and safely.

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