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Dry Pros

Dry Pros in Austell, GA specializes in comprehensive fire damage restoration, offering 35 services to recover and rebuild homes and properties after fires. Expert assessment, cleanup, and restoration solutions.

Fire Damage Restoration Service at 6955 Oak Ridge Pkwy Suite 103 in Austell, GA 30168

Operational
★★★★★
Rating: 5.0 based on 102 reviews
Address: 6955 Oak Ridge Pkwy Suite 103, Austell, GA 30168
Phone: 16783797767
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Dry Pros

Dry Pros Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that quickly detects, assesses, and responds to urgent incidents, providing immediate assistance, rapid communication, and coordination with responders until the situation is resolved.

Applied Structural Drying

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Applied Structural Drying is a water-damage repair process that uses specialized equipment to dry building materials fast, reduce odors, and prevent mold. It involves assessing moisture, setting target dry standards, and carefully controlling heat, airflow, and humidity.

Backflow Prevention

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Backflow Prevention is a service that stops dirty water from flowing backward into clean water supplies. It involves inspecting, testing, and installing backflow devices and annual checks to ensure safe, code-compliant water systems for homes and businesses.

Basement Water Damage Repairs

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Basement Water Damage Repairs is fixing basement flooding and moisture problems, drying out walls and floors, repairing damaged material, replacing insulation, mold prevention, and ensuring the space stays dry and safe.

Broken Pipes

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Broken Pipes is a fictional service that teaches resilience and problem-solving for plumbing emergencies, guiding users through quick diagnostics, safe repairs, and clear steps to prevent leaks and water damage.

Clean And Restore

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Clean And Restore is a service that thoroughly cleans, refreshes, and repairs items to look and work like new, removing dirt, restoring color, fixing minor damage, and protecting surfaces for longer life.

Commercial Building

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Commercial Building is a service that designs, builds, and maintains offices, shops, and other business properties. It involves planning spaces, managing construction, ensuring safety and code compliance, and maintaining the building over time.

Commercial Properties Damaged

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Commercial Properties Damaged is a service that helps assess and document damage to business buildings and contents after incidents, coordinate repairs, and guide insurance claims and recovery timelines.

Comprehensive Restoration

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Comprehensive Restoration is a thorough repair and recovery service that restores damaged or worn items, equipment, or buildings to their original condition, including assessment, cleaning, repairing, replacing parts, and finishing touches for full functionality and appearance.

Crawlspace Drying

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Crawlspace Drying is a service that quickly removes moisture from under your home using pumps, dehumidifiers, and fans to prevent mold, wood rot, and costly damage, while monitoring humidity and drying levels until safe, balanced conditions are restored.

Crawlspace Water Damage

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Crawlspace Water Damage is a service that detects, stops, and repairs water intrusion in crawlspaces, drying and sanitizing the area, repairing leaks, mold risk prevention, and restoring flooring and structure to prevent future damage.

Dry Out

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Dry Out is a service that helps remove excess moisture from spaces or items, using drying equipment, dehumidifiers, and ventilation to prevent damage, mold, and odors. It typically involves assessment, containment, and controlled drying steps.

Emergency Water Damage

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Emergency Water Damage is a fast-response service that stops leaks, removes excess water, dries and sanitizes affected areas, and restores homes after floods or spills to prevent mold and further damage.

Fire damage cleanup & repair

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24/7 Emergency fire damage response teams ready to serve our fellow Metro Atlanta Residents. Including Paulding, Carroll, Smyrna and Stone Mountain.

Price: Free

Flood cleanup

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Flood cleanup is a service that removes floodwater and moisture, dries and sanitizes spaces, and repairs damaged materials. It includes water extraction, moisture control, mold prevention, and minor repairs to restore homes after flooding.

Flood restoration

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Flood restoration is the process of cleaning up water damage after flooding, removing standing water, drying and dehumidifying, treating damaged materials for mold, and repairing floors, walls, and structures to restore a home or business to its pre-flood condition.

Frozen Or Burst Pipes

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Frozen Or Burst Pipes is a service that detects and addresses pipes that are frozen or have burst, preventing water damage, thawing pipes safely, repairing leaks, and restoring normal water flow with quick, insulated fixes and guidance to prevent future freezes.

Full Reconstruction Services

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Full Reconstruction Services helps restore damaged homes and buildings to their original condition. It covers assessing damage, planning a complete rebuild, repairing or replacing affected structures, systems, and finishes, and coordinating trades until completion.

Insurance Claims

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Insurance Claims is the process of reporting a loss to your insurance company, providing details and documentation, and working with the insurer to evaluate the claim and receive a payment or coverage for eligible damages or costs.

Insurance Restoration

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Insurance Restoration helps homeowners recover after storm or water damage by guiding claims, assessing repairs, coordinating contractors, and ensuring repairs restore the home to its pre-loss condition, with coverage and timelines managed for the policyholder.

Mold Damage Cleanup Services

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Mold Damage Cleanup Services helps remove and treat mold in homes after water leaks or humidity, drying affected areas, cleaning surfaces, sanitizing, and restoring damaged materials to improve air quality and prevent health issues.

Natural Disasters

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Natural Disasters is a service that explains events like earthquakes, floods, hurricanes, and fires—what causes them, how they unfold, and how people prepare for and respond to these emergencies to stay safe.

Odor Control

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Odor Control is a service that reduces and neutralizes unpleasant smells in spaces, using measures like ventilation, filtration, deodorizing treatments, and routine monitoring to keep air fresh and compliant with safety standards.

Packing Out And Storing

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Packing Out And Storing helps you safely pack items after a move or trip and store them securely, arranging inventory, labeling boxes, and keeping belongings protected and organized until you’re ready to use or reclaim them.

Residential And Commercial

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Residential And Commercial is a service that covers home and business property needs, including cleaning, maintenance, repairs, and improvements to keep houses, apartments, offices, and storefronts safe, functional, and well-maintained.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater spills from toilets, drains, or sewer lines, including sanitizing affected areas, disposing of contaminated materials, and restoring safety and cleanliness with protective gear and proper disposal.

Sewer Backups

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Sewer Backups is a service that handles drain and sewer line clogs and overflow issues, cleaning and sanitizing affected areas, removing debris, and restoring normal wastewater flow while preventing future backups.

Slab Leaks

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Slab Leaks refer to water leaks that occur beneath a home's concrete slab, often hidden and hard to detect. The service involves locating the leak, assessing damage, and repairing or replacing pipes, moisture control, and restoring affected areas.

Storm Damage

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Storm Damage is a service that assesses, repairs, and restores property after storms. It includes debris removal, water extraction, roof and structural repairs, and insurance coordination to return the space to safe, weather-ready condition.

Sub Floor Drying

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Sub Floor Drying is fixing damp or wet wood beneath a floor by removing moisture, using dehumidifiers and specialized equipment until the floors are dry, stable, and ready for repairs or flooring installation.

Thermal Imaging

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Thermal Imaging uses infrared cameras to see heat not visible to the eye. It captures temperature differences to detect warm or cold spots, assess insulation, electrical issues, or moisture, and creates a heat-map of areas of interest for quick insight.

Turnkey Solutions

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Turnkey Solutions is a ready-to-use service that handles everything from planning to delivery, so clients receive a complete, tested solution that’s installed, configured, and trained for immediate use with minimal setup on their end.

Water Extraction And Drying

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Water Extraction And Drying is a service that removes standing water from flooded areas and then dries the space to prevent damage, using pumps, vacuums, and dehumidifiers while checking for moisture and ensuring a safe, dry environment.

Water damage-related cleanup & repair

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Free Emergency Water Cleanup Assessments. Serving Carrollton, Powder Springs, Kennesaw, Decatur and more!

Price: Free

Water removal

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Dry Pros offers 24/7 emergency water removal and flood cleanup in Atlanta, Marietta, and surrounding communities. Our certified team quickly extracts water, dries structures, and prevents further damage and mold.

Dry Pros Reviews

Michaela Hnatyszak
Michaela Hnatyszak
5 ★★★★★
Very professional and knowledgeable! I can't imagine anyone more helpful and accommodating than Jesse Garmon. He was very compassionate about his work and helping our family in a very troubling time. I will recommend Dry Pros and Jesse to anyone in need of your services.
AnneC T. (Anne C T.)
AnneC T. (Anne C T.)
1 ★☆☆☆☆
UPDATE: the Better Business Bureau has REVOKED their approval of this business. There are dozens of fake reviews below that they paid for, which is fraud. Do not ever use this company. They have made our lives miserable, destroyed our furniture, overcharged our insurance company and the work they did in our home is of such poor quality that much of it has to be redone. Their flooring vendor also placed a lien on us because DryPros failed to pay them the money they were paid for by our insurance company for repairs. Their employees are arrogant & rude and refuse to communicate with us. We are having to take them to court in order to get things made right. The photos below how how they returned our belongings to us after taking THIRTY FIVE DAYS to move us back into our home. They left garbage bags full of their uniforms and full and empty beer cans in my living room. They also left my kitchen garbage full of empty beer cans from I guess what their employees did for 35 days while moving us back into our home. They left an eaten pizza, pizza, boxes, and more beer cans in my outside garbage cans without using a garbage bag and we had to go through and re-bag the garbage so that Dekalb county would pick it up. These people are not fit to be in your home. Do not trust them with your belongings, your insurance claim or anything.
Chris Morales
Chris Morales
5 ★★★★★
I recently had the pleasure of working with Dry Pros, and they are an exceptional water damage company. From start to finish, their professionalism, expertise, and attention to detail were very impressive. First and foremost, their response time was extremely fast. When I discovered a water leak in my home, I was in a state of panic. Thankfully, Dry Pros team quickly arrived ready to assess the situation and provide immediate assistance. They quickly got to action to prevent further damages. Most importantly, Their professionalism helped alleviate my worries. They demonstrated an amazing level of knowledge and skill throughout the entire process. They carefully evaluated the extent of the water damage, ensuring that no affected areas went unnoticed. Their attention to detail was evident in every step they took, leaving no doubts of any lingering moisture or potential issues down the road. What really sets them apart is their commitment to customer satisfaction. They consistently kept me informed about the progress of the restoration, answering all my questions and addressing any concerns I had along the way. Their friendly and approachable demeanor made the entire experience much more manageable, and I felt confident that my home was in the best hands. I cannot recommend Dry Pros enough. Their professionalism, commitment to customer satisfaction make them a go-to water damage company. If you find yourself in need of their services, rest assured that you will be in excellent hands. Dry Pros team will not only restore your home but also provide you with peace of mind during a stressful time.
tate waltrip
tate waltrip
5 ★★★★★
We recently experienced an issue with our water heater that caused damage to several rooms in our finished basement. Dry Pros responded quickly, and the technician, Austin, immediately put me at ease. It was clear that he had extensive experience in water damage restoration, but more importantly, he genuinely seemed to enjoy his work. He was meticulous and took great pride in addressing each affected room. Dry Pros are true professionals with a commitment to quality. I highly recommend them to anyone in need of their services.
Natasha Wirz
Natasha Wirz
5 ★★★★★
I had an outstanding experience with Austin and TJ! They arrived within an hour of my call, which was incredibly impressive. Throughout the entire process, they maintained excellent communication, making a potentially stressful situation much easier to handle. Their professionalism and dedication truly stood out. I highly recommend their services to anyone in need! Five stars all the way!
Tervarious Carter
Tervarious Carter
5 ★★★★★
Dry pros responded fast, they were professional, and worked directly with my insurance company. They took care of my business start to finish.
Laurese Mitchell
Laurese Mitchell
5 ★★★★★
Totally Awesome service they went over and above my,expectations
Aamir Robinson
Aamir Robinson
5 ★★★★★
Dry Pros came to the rescue quickly and professionally, explaining every step of the process clearly while meticulously drying out our flooded basement. They were incredibly responsive, kept us updated throughout, and left our home looking like new again. Highly recommend them! I was very impressed with the teams attention to detail - they protected all our furniture and flooring while completely drying out the water damage.
FINEXICO CITY
FINEXICO CITY
5 ★★★★★
Beyond grateful for the incredible service I received from Dry Pros. After two companies sent by my insurance tried to protect only the interests of the insurance company. Leaving me with a $10,000 cap on damages that far exceeded $60,000, Dry Pros stepped in and turned everything around. The insurance company had originally placed a $10,000 cap on my claim due to the cause of the damage, which seemed unfair and completely insufficient. The first two companies seemed more focused on the insurance company’s bottom line than advocating for my needs.Thankfully, I sought a third opinion from a contractor I felt would have my best interests at heart. Dry Pros did that and more. They not only took the time to identify the true cause of the damage—uncovering two overlapping issues—but they also proved that one damage had actually caused the other, ultimately removing the $10,000 cap. As a result, my policy was fully opened, and my insurance covered all expenses (minus the deductible), saving me from a financial nightmare. Dry Pros went above and beyond to ensure my claim was handled fairly, and I couldn’t be more grateful. If you’re ever in a situation where your insurance isn’t treating you right, trust your instincts and find a contractor who will truly advocate for you. Dry Pros did just that for me, and I would highly recommend them to anyone in need of expert, honest, and dedicated service. They literally saved the day.
DaJuana Rogers
DaJuana Rogers
5 ★★★★★
Our retirement community had a fire sprinkler head burst causing damage to 16 units. Dry Pros responded in less than an hour. They were very thorough and ensured all the units were properly dried out. They also explained the process and kept me informed every step of the way. I’m glad we found Dry Pros when we needed them and I would definitely recommend them to anyone in need of their services.
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About Dry Pros

Dry Pros is a trusted Fire Damage Restoration Service located at 6955 Oak Ridge Pkwy Suite 103, Austell, GA 30168. Writing in the third person, the company emphasizes a comprehensive approach to property restoration that covers both fire-related damages and related incidents such as water intrusion and smoke effects. The team provides 24 / 7 Emergency Response, ensuring that clients receive rapid assessment and mobilization when disaster strikes. With a focus on Applied Structural Drying, Dry Pros utilizes advanced techniques to stabilize structures, control moisture, and prevent secondary damage, while keeping occupants and property safe throughout the process. They offer Backflow Prevention and solutions for Basement Water Damage Repairs, Broken Pipes, and Slab Leaks to minimize further harm.

The restoration process at Dry Pros is designed to be thorough and efficient, offering Clean And Restore services that bring spaces back to pre-loss condition. Their scope includes Commercial Building and Commercial Properties Damaged restoration, as well as Residential And Commercial projects, demonstrating versatility across settings. Comprehensive Restoration is a core service, encompassing Odor Control, Mold Damage Cleanup Services, and Thermal Imaging to detect hidden moisture and microbial growth. The team handles Fire damage cleanup & repair and Flood cleanup and restoration, addressing both the immediate effects of fire and the residual water and smoke-related concerns. They are equipped to manage Flood restoration, Storm Damage, and Natural Disasters, ensuring a resilient recovery plan tailored to each situation.

Dry Pros also focuses on Water Extraction And Drying, Water Removal, and Emergency Water Damage responses to rapidly mitigate water-related losses. They provide Full Reconstruction Services and Turnkey Solutions, guiding clients through every phase from initial assessment to final reconstruction. Insurance Claims and Insurance Restoration support are available to help navigate claim processes, while Packing Out And Storing services assist clients who need temporary relocation or space management during restoration. Odor Control and comprehensive Cleaning services help restore indoor air quality and comfort after damage. The team is experienced in Crawlspace Drying, Crawlspace Water Damage, Sub Floor Drying, and related mitigations to prevent long-term structural issues.

Dry Pros communicates clearly with clients, delivering professional, courteous, and knowledgeable service. Their reputation for rapid response, meticulous work, and ongoing updates has made them a go-to option for both water and fire damage scenarios, including the handling of Sewage cleanup, Sewer Backups, and Cleaning And Restoration tasks in complex properties. By combining industry-standard practices with a customer-focused approach, Dry Pros aims to restore safety, functionality, and peace of mind for homes and businesses affected by fire, water, and related disasters.

Water Damage Restoration Service

Dry Pros in Austell, GA offers expert water damage restoration services to quickly assess, extract, dry, and restore homes after floods, leaks, or storms, with rapid response, advanced equipment, and insured professionals to minimize damage and protect your property.

Fire Damage Restoration Service

Dry Pros in Austell, GA offers expert fire damage restoration, including soot removal, deodorization, structural drying, and rebuild support to restore your home quickly and safely after a fire.