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ServiceMaster Restoration by Bailey

ServiceMaster Restoration by Bailey offers professional fire damage restoration and related services in Canton, GA, delivering comprehensive recovery solutions for homes and businesses.

Fire Damage Restoration Service at 7770 Cumming Hwy in Canton, GA 30115

Operational
★★★★☆
Rating: 4.4 based on 67 reviews
Address: 7770 Cumming Hwy, Canton, GA 30115
Phone: 17707209533
Emails:
Clint Bailey (Co-Owner/Vice President) - [email protected]
Don Bailey (Owner/President) - [email protected]
Fran Yoder (Office Manager) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ServiceMaster Restoration by Bailey

ServiceMaster Restoration by Bailey Services

A Variety Of Cleaning Services

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A Variety Of Cleaning Services provides different cleaning tasks for homes or offices, including dusting, vacuuming, mopping, bathroom and kitchen cleaning, window care, and sometimes move-in/move-out or deep cleaning to keep spaces tidy and fresh.

Area rug cleaning

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Area rug cleaning is a service that cleans woven floor mats using vacuuming, washing, and stain removal to remove dirt, odors, and allergens without damaging the rug, often with gentle methods suited to different fibers and sizes.

Cigarette Smoke Removal

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Cigarette Smoke Removal is a service that cleans and neutralizes smoke odors and residues from indoor spaces, using ventilation, filtration, and deodorizing treatments to improve air quality and reduce lingering smell from cigarettes.

Clean Your Property

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Clean Your Property is a service that helps tidy and refresh spaces by removing dirt, organizing areas, and ensuring surfaces are clean and presentable for homes or businesses. It involves sweeping, dusting, sanitizing, and basic maintenance tasks.

Custom Cleaning

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Custom Cleaning is a tailored cleaning service that creates a plan based on your needs, focusing on specific rooms or tasks, using your preferred products and schedule, and delivering thorough, flexible cleaning finished to high standards.

Disaster Restoration Services

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Disaster Restoration Services help recover properties after events like fires, floods, or storms. They assess damage, remove water, dry and clean, repair structures, and restore belongings, aiming to return homes or businesses to their pre-loss condition quickly and safely.

Electrostatic Spray

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Electrostatic Spray is a cleaning or coating method that uses charged particles sprayed onto surfaces. The charged droplets are attracted to targets, reducing overspray and waste, improving coverage, and often drying quickly for efficient, even application.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans smoke and soot, removes damaged materials, and restores a home after a fire. It involves security, safety checks, odor removal, water damage mitigation, cleaning, and structural restoration to return the space to normal.

Flood Repair

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Flood Repair is a service that helps restore homes and properties after water damage. It involves assessing damage, extracting water, drying and dehumidifying, cleaning and sanitizing, repairing structural and electrical components, and preventing mold growth.

General carpet cleaning

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General carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, pretreatment, and cleaning solutions to refresh fibers and improve appearance and hygiene in homes or offices.

Hoarding Clean Up

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Hoarding Clean Up is a service that helps people organize, sort, and remove excess items from a home. Trained cleaners sort belongings, dispose of trash, donate usable items, and create a safer, more functional living space with follow-up support and planning.

Hurricane Cleanup

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Hurricane Cleanup is a service that helps remove debris, assess damage, and restore homes and yards after a hurricane, including clearing fallen trees, repairing urgent damage, and cleaning mud or floodwater so properties are safe again.

Mold inspection

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Mold inspection is a service where trained specialists check a home or building for mold growth. They look for moisture problems, identify visible mold, take samples if needed, and suggest steps to remove mold and prevent its return.

Natural Clean

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Natural Clean is a simple cleaning service using eco-friendly products to tidy homes. It involves dusting, vacuuming, mopping, and surface care with non-toxic solutions that are safe for people, pets, and the environment.

Odor & Smoke Removal

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Odor & Smoke Removal is a cleaning service that eliminates lingering smells from fire, smoke, pets, or cooking using specialized equipment and methods to refresh air, remove residue, and restore a fresh, clean environment.

Packout & Contents Services

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Packout & Contents Services involve safely packing, documenting, and relocating all items from a space (like a home or office) to protect belongings during moves or renovations, with inventory, labeling, and careful handling.

Project Management

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Project Management is the process of planning, coordinating, and guiding a team to complete a specific goal on time and within budget, including defining tasks, managing resources, tracking progress, and communicating with stakeholders.

Remove Dirt

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Remove Dirt is a service that cleans and eliminates dirt, grime, and stains from surfaces or items, using cleaning methods and products suited to the material, leaving them refreshed, sanitized, and looking clean.

Roof Leaks

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Roof Leaks is a service that identifies, locates, and repairs water leaks in your roof to prevent damage. It involves inspection, leak detection, damaged shingle or flashing replacement, and sealing to stop intrusion and protect your home.

Rug Cleaning Commercial

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Rug Cleaning Commercial is a service that cleans large quantities of area rugs for businesses, hotels, or offices using professional equipment, stain removal, deep cleaning, deodorizing, and quick drying to restore appearance and extend rug life.

Rug Maintains

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Rug Maintains is a service that cleans, refreshes, and protects area rugs, removing dirt, stains, and odors while restoring softness and color. It may include inspection, basic repairs, and advice on care to keep rugs looking and lasting longer.

Sewage cleanup

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Sewage cleanup is cleaning up and sanitizing areas contaminated by wastewater from drains or sewage systems, removing waste, drying rooms, and disinfecting surfaces to prevent health risks and restore safety and cleanliness.

Smoke Cleanup

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Smoke Cleanup is a service that removes smoke damage from homes or spaces, including soot removal, odor neutralization, cleaning affected surfaces, and restoring air quality after fires or smoke incidents.

Special Services

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Special Services is a tailored support offering extra help or options beyond standard service, including personalized assistance, enhanced features, and customized solutions to meet unique needs.

Storm Damage Cleanup

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Storm Damage Cleanup is a service that removes debris, water, and damaged materials after a storm, assesses safety, protects your property, and restores your home or business with cleanup, temporary fixes, and coordination with insurance when needed.

Storm Damage Restoration

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Storm Damage Restoration is repairing and rebuilding homes after storms. It involves assessing damage, removing water and debris, drying, cleaning, repairing structure and roofs, and restoring utilities and finishes to return the property to livable condition.

Tough Stains

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Tough Stains is a cleaning service that targets stubborn spots on fabrics and surfaces, offering specialized stain removal techniques, safe products, and guidance to restore appearance and extend the life of treated materials.

Upholstery cleaning

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Upholstery cleaning is a service that cleans fabric-covered furniture like sofas and chairs using specialized tools and cleaning solutions to remove dirt, stains, and odors, refresh the fabric, and extend its life without damaging the material.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and deodorizes affected areas, then repairs or replaces damaged materials like walls, floors, and insulation, restoring the space safely and reducing further problems.

Water damage-related mold removal

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Water damage-related mold removal is a service that fixes wet areas after water damage and removes mold growth, including assessing moisture, drying the space, cleaning contaminated surfaces, and applying treatments to prevent future mold problems.

furniture wrapping

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Furniture wrapping is the process of covering furniture with protective film or wrap to prevent scratches, dust, and damage during shipping, moving, or storage. It involves cleaning, wrapping tightly, sealing edges, and securing to stay in place.

storm damage cleanup

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Storm damage cleanup is a service that assesses and removes debris after a storm, protects the property, and restores safety. It includes removing fallen trees, cleaning up water or smoke damage, tarping roofs, and coordinating repairs to prevent further harm.

storm damage restoration

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Storm damage restoration is the process of repairing and restoring a property after weather events like hurricanes, hail, or floods. It involves assessing damage, securing the site, removing debris, drying and cleaning, repairing structure and systems, and restoring safety and function.

ServiceMaster Restoration by Bailey Reviews

Eugene Hufstetler
Eugene Hufstetler
5 ★★★★★
A big thank you to Vada, Noah, and Carlos from ServiceMaster by Bailey! They handled the repairs after our water damage, and everything turned out perfect. The team worked quickly, kept us updated, and treated our home like their own. We appreciate all their hard work!
B Jones
B Jones
5 ★★★★★
ServiceMaster Restoration by Bailey were dispatched by my insurance company after a significant water leak. They called, let me know they were on their way. Showed up when they said they would, did what they said they would do. My basement is dry! Bowen and Brody were great. I hope I NEVER need them again - but if I should I will not hesitate to call them and would absolutely have no problem recommending them to anyone who needed the services they supply.
Mary Kruhm
Mary Kruhm
1 ★☆☆☆☆
I Called Service Masters after having a water leak in my house. I already had a plumber fix the leaking pipe and SM responded relatively fast. Water had gone under my hardwood floors buckling them and it needed repaired and re-stained. The scheduling took several months to have the project started and there was little to no communication on when we were getting our floors done. Walt was our project manager. They had insisted that our furniture be taken out of our house and into a storage unit for the restoration, even though we had a basement and a garage that would easily hold the furnishing. They stood to gain a big pay increase by putting the furniture in their self owned storage. This process damaged several pieces of furniture and also our doorway. when I showed Walt the damage to the doorway he told me I could go to Home Depot and get the products to fix the damage myself, I told him that they needed to repair it because they did the damages and they eventually did. They finished the floors and returned with our furniture. Several pieces were damage. They were promptly told about these as soon as they were brought in and took pictures and told me they would repair/re-place. They did replace a small cocktail table that I bought on Amazon but my more expensive prices are still broken several months later and they are not responding to my calls. He also told me several times that he would return after completing the job to take away all the empty boxes. unpacking the whole main floor myself. I was grateful because I was hit by a car 2 months prior while walking my dog. Every week I would ask about the boxes and he would tell me next week. This went on for a month and then I got frustrated. He then told me it wasn't his job and he was doing it out of the kindness of his heart. It was the first time hearing this. We both exchanged frustraction in our texts and we he never did come back for the boxes. we ended up paying our lawn people to take them. I would not recommend this company to anyone.
Jonathan Labadie
Jonathan Labadie
1 ★☆☆☆☆
Terrible Experience with Poor Management and Communication I had a highly disappointing experience with Service Master by Bailey during a condo restoration project. From the start, their professionalism was lacking, with frequent delays and poor communication throughout the process. While the restoration was eventually completed, the way they managed the project left much to be desired. To make matters worse, despite Service Master having been paid in full months ago, their failure to pay their contractor has led to the contractor contacting us directly with threats of a lien on the property. It’s frustrating to have to deal with such unprofessional conduct and mismanagement. I would not recommend their services based on our experience.
Brooke Harrison
Brooke Harrison
5 ★★★★★
On Saturday May 13, 2023 my master bathroom flooded in our brand new home (new build) that we had only moved into that day. Less than 24 hours of being in the home, we had a major disaster! Service Master responded immediately! Victoria was so wonderful to our family. Her communication was top notch and made sure we understood the process and answered all of our questions. All of the service workers called 30 minutes before arrival, arrived on time, were incredibly professional, and took special care of our belongings to protect them from further damage. It is rare to find a service oriented company- rest assured that Service Master by Bailey took amazing care of our home and of us during a very stressful time! We highly recommend using them for anything you need!
Gheri “GG” G.
Gheri “GG” G.
1 ★☆☆☆☆
I started with Service Master Bailey in February 2024 after having water damage from a pipe on the top floor of my Condo. They were suggested to me from Farmers Insurance and the plumbing company that found the leak causing water damage. I've had them into my home to clean up the water, rip up my ceilings in my kitchen ,dining room,and living room. My floors are ripped upped in the kitchen, dining room,entrance hall, closet and living space. Unfortunately, mistakes have been made continuously with additional price because according to the office, the flooring charge was left out of pricing. I was not informed of this until after I chose the floor replacement. The original contract written was $8,134.66. The insurance company informed them of the amount sent to me. The new contract was and additional $3,983.11. Needed because Carlos had forgotten to add the floor. My deduction was $1000 which I paid before receiving an order from Farmers Insurance. Six weeks or more ago they retrieve my furniture so the work could be done by Service Master Bailey. Mistakes have been made and apologies given for each promise and each disappointment. Today is June 17, 2024. Last week I was promised by Walt his team if workers would begin today. Needless to say after contacting Vada, I was informed she did not see it on the work schedule and she would have Walt contact me. I sent an email to Vada, Walt of Service Master Bailey and to my insurance Company, Will Short from Farmers. Walt again apologies for not explaining himself another excuse for their mistreatment of an elderly woman. I had sent an email saying if the work did not begin today, Monday. Wednesday will not be accepted and I wanted to receive my furniture. I also insisted on speaking to his boss. Who he informed me would call me within the hour. I am not satisfied with their service, transparency is not been their practice with me. Each time I speak with a worker from Service Master Bailey, their are discrepancies in their reasons. I may be old but when things do not make sense there is a reason why! It's unfortunate that I am going thru these issues but I am thankful I have someone who can help verify all that they have put me thru. I have had two hospital visits since February of 2024. They may or may not have been the reason, but the stress, anxiety and panic attacks they have caused has not helped my well-being. I am now contacting BBB and looking into an attorney this is mental and emotional abuse to senior. They would not allow their own mother, sister, or wife to go through what they continue to do to me. Integrity I have not experienced. Do your own research before choosing a reputable restoration company. My home is still not a priority to Service Master, Bailey and remains incomplete.
D Brown
D Brown
5 ★★★★★
ServiceMaster Restoration by Bailey is a superb company. With an active water discharge going on in my secondary home five states away from me, my insurance put out calls to several water mitigation and restoration companies in the area. ServiceMaster arrived in a nanosecond. Stephen was wonderful. He mobilized his crew immediately and kept me informed every step of the way! Bowen and crew removed the water from the carpets and equipment was set up to dry everything over a period of days. Everyone I dealt with was kind, professional, and efficient. McCae was reassuring and helped walk me through what to expect. Every time I called she and every one at the other end of the phone treated me as though I was the most important customer. Stephen was always proactively communicative, friendly, and very responsive whenever I reached out. Unbelievably, when a plumbing service failed to prevent another water leak event a week later, ServiceMaster was back onsite immediately to clean up AGAIN! Bowen magically made the water disappear TWICE and prevented a mold crisis. When this second leak was on my nickel, Victoria went above and beyond to commiserate with me and investigate a workable payment timetable at a fair price. Thank you, Victoria, for even calling me from home after your long workday was over to check on me and offer compassion, empathy, and creative solutions after an upsetting day! Victoria is a gem!!! Sarah set up a convenient payment avenue and was willing to accommodate my situation. This people-oriented company is a very well-oiled machine, and at its heart are the exceptional employees who treat you like family and perform their jobs flawlessly! If I could give more than five stars, I would! Many thanks for your help, fine work, and many kindnesses.
Lavanya pydipalli
Lavanya pydipalli
1 ★☆☆☆☆
I was fooled looking at other reviews but ServiceMaster Restoration by Bailey has extremely poor customer service. I had a water damage at my property. I called them to do the mitigation. They came removed the carpets, Baseboards and left. repairs are not done. I tried to call them multiple times. they dont respond to your calls or never get back to you. I was fooled that they will work closely with my insurance company. They dont care and their customer service is extremely poor. They claim their mitgation department and repairs deparment are two different units and dont respond to emails or phone calls. Hire them at your own risk ! I will never use them again.
Jeff Schumacher
Jeff Schumacher
5 ★★★★★
Absolutely amazing service!!! Great communication, super easy to work with. I cannot say enough about Victoria and her willingness to help in all aspects of the process, and Caesar (Cesar?) was extraordinarily friendly and took care of the issue with great professionalism!!! I wish I could give more than 5 stars!!!!
Steven Triggs
Steven Triggs
5 ★★★★★
The staff I've dealt with have been very professional and friendly. Stephen, leading the mitigation team, was very responsive to any questions or concerns. I'd really like to thank Victoria. She has been of monumental importance in interacting with the insurance. While the insurance company has been very difficult to get responses from, Victoria has been steadfast in repeatedly contacting them and discussing the situation with them to keep things moving along. She understands the processes involved, and has the energy and persistence to do what it takes to get needed answers. This has been a difficult process overall, but Victoria has been a stalwart ally throughout.
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About ServiceMaster Restoration by Bailey

ServiceMaster Restoration by Bailey is a comprehensive Fire Damage Restoration Service located at 7770 Cumming Hwy, Canton, GA 30115, serving residential and commercial properties with a robust suite of cleanup, restoration, and prevention capabilities. The company operates as a trusted partner for clients facing the aftermath of water, fire, storm, and mold-related incidents, delivering coordinated, comprehensive solutions tailored to each situation. A hallmark of their approach is a commitment to guiding property owners through every phase of recovery, from initial assessment and containment to thorough cleaning, deodorization, and permanent restoration. They emphasize proactive communication, transparency, and project management to minimize disruption and restore a sense of normalcy for families and businesses alike. The organization aligns its service offerings with the varied needs of customers, ensuring that each restoration plan includes clear milestones, documented scope, and careful coordination with insurance providers when applicable. As part of their broad portfolio, they provide a Variety Of Cleaning Services that encompasses both emergency response and routine maintenance aimed at preserving indoor environments and reducing the risk of future damage.

Among the key capabilities is Water Damage Restoration Service, where trained technicians respond swiftly to leaks, floods, and related incidents. They perform water extraction, structural drying, dehumidification, and mold prevention strategies, integrating advanced equipment to minimize time to dry and restore materials. The team also offers Carpet Cleaning Service and Upholstery Cleaning Service to remove embedded soils, revive fabric appearance, and improve indoor air quality, using methods suitable for both residential homes and commercial spaces. In addition, Fire Damage Restoration Service is a core specialty, focusing on mitigation, debris removal, soot and smoke odor control, content cleaning, and structural repairs necessary to return spaces to their pre-loss condition. The Carpet and Upholstery remediation work is complemented by Services such as Area rug cleaning and Rug Cleaning Commercial, ensuring thorough care for delicate textiles and floor coverings. The company also provides specialized services like Cigarette Smoke Removal, Odor & Smoke Removal, and Natural Clean approaches to restore a fresh, clean environment after smoke exposure.

ServiceMaster Restoration by Bailey extends its expertise to more nuanced operations, including Packout & Contents Services for secure handling and storage of belongings during remediation, as well as Project Management to supervise crews, timelines, and budgets. They are equipped to address Flood Repair, Storm Damage Cleanup, Hurricane Cleanup, Roof Leaks, and other weather-related restoration needs, demonstrating readiness to manage both immediate mitigation and longer-term reconstruction. For structural and material concerns, they offer Water damage-related cleanup & repair, Water damage-related mold removal, and Mold inspection, ensuring that moisture-related issues are identified and resolved. The firm also emphasizes cleanliness and safety through Cleaning Services such as General carpet cleaning, Rug Maintains, and Remove Dirt, along with Special Services that adapt to unique client requirements. Their capabilities extend to Hoarding Clean Up and Clean Your Property, underscoring a compassionate, professional approach to challenging situations where organized, respectful handling is crucial. The team can manage Sewage cleanup and related hazardous cleanup tasks, ensuring proper containment and disposal in line with industry standards.

Customers frequently highlight the team’s responsiveness, reliability, and professional demeanor across multiple projects, noting that communication, scheduling, and collaboration with insurance providers often determined the overall experience. The company’s emphasis on detailed planning, proactive updates, and a focus on protecting belongings during remediation is reflected in the testimonials describing teams that showed up on time, treated homes with care, and worked diligently to restore spaces. While individual experiences may vary, ServiceMaster Restoration by Bailey remains dedicated to delivering thorough restoration, thorough cleaning, and compassionate service during stressful times, aiming to restore both property and peace of mind for clients in Canton and the surrounding areas. The organization’s broad catalog of cleaning and restoration services positions it as a versatile partner for residential and light commercial projects requiring efficient, dependable, and comprehensive care.

Water Damage Restoration Service

ServiceMaster Restoration by Bailey in Canton, GA offers expert water damage restoration, 24/7 emergency response, drying and dehumidification, mold prevention, and thorough cleanup to restore homes quickly and safely after floods, leaks, or storms.

Carpet Cleaning Service

ServiceMaster Restoration by Bailey in Canton, GA offers professional carpet cleaning services using advanced equipment to remove stains, dirt, and odors, restore freshness, and extend carpet life with safe, effective cleaning for homes and businesses.

Fire Damage Restoration Service

ServiceMaster Restoration by Bailey offers fast, reliable fire damage restoration in Canton, GA, including emergency board-up, smoke odor removal, content cleaning, structural repairs, and safe, thorough restoration to bring your home back to pre-loss condition.

Upholstery Cleaning Service

Professional upholstery cleaning service by ServiceMaster Restoration by Bailey in Canton, GA. Refresh, revive, and extend the life of your furniture with trusted stain removal, deep cleaning, and fabric-safe methods tailored to your upholstery needs.

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