Flood Medics Services

Flood Medics Services Services

Flood Medics Services Reviews

Josiah Owens

1 ★☆☆☆☆

Flood Medics was hired by the sellers of a property I purchased after high levels of mold were identified during inspection. Their scope was represented as crawlspace cleaning and interior fogging as part of remediation. After their work was completed, I had two independent inspectors return to the property. Both confirmed there was no visible evidence of crawlspace cleaning and no indication that meaningful interior remediation had occurred. Ultimately, the situation was severe enough that the entire HVAC system had to be removed and replaced due to extensive mold buildup on the ductwork. Given the extent of the mold present, the use of an interior fogger alone was wholly inadequate—effectively the equivalent of spraying Febreze in a garbage can rather than addressing the underlying problem. I want to be fair—perhaps I misunderstood what their definition of “cleaning” entailed. However, after multiple attempts to request clarification, documentation, and before-and-after photos, I was unable to get clear answers or proof of what remediation was actually performed. As a result, I've had to pay over $18,000 out of pocket to properly remediate the issue with another provider. Cliff, the owner, was the primary person I spoke with prior to the work being scheduled, which made this outcome especially disappointing. I’m sharing this review so others can ask very specific questions upfront, request documentation, and clearly understand what remediation methods actually include before proceeding.

About Flood Medics Services

Flood Medics Services is a Fire Damage Restoration Service located at 948 Railroad St Nw, Conyers, GA 30012, dedicated to helping property owners recover from the aftermath of fires and related water incidents. Serving residential and commercial clients, the company emphasizes thorough, professional restoration processes that restore safety, comfort, and value to homes and businesses. The team operates with a clear focus on fire damage cleanup & repair, flood cleanup, flood restoration, mold cleaning, and water damage-related cleanup & repair, offering a comprehensive suite of services designed to address both immediate needs and long-term structural and environmental concerns. Their approach combines industry-standard practices with a commitment to transparent communication and measurable results, ensuring clients understand each step from initial assessment through final restoration.

The organization positions itself as a trusted partner through every phase of recovery, from incident documentation and insurance coordination to on-site containment, debris removal, odor control, air purification, and meticulous structural cleaning. In addition to remediation, Flood Medics Services prioritizes mitigation strategies to reduce secondary damage and prevent reoccurrence, including moisture monitoring, dehumidification, and proper containment to protect unaffected areas. The service offerings cover a spectrum that aligns with typical fire and water damage scenarios, including fire damage cleanup & repair, flood cleanup, flood restoration, mold cleaning, and water damage-related cleanup & repair, ensuring clients receive coordinated care under one roof. The company’s emphasis on professionalism, safety, and compliance aims to minimize disruption while delivering dependable restoration outcomes.

Clients can expect a methodical assessment process that identifies the extent of damage, sources of moisture, and potential indoor air quality concerns, followed by a tailored restoration plan. The team works to remove smoke and soot residues, repair structural elements affected by heat and water exposure, and restore finishes to pre-loss conditions whenever feasible. When mold or moisture-related issues are detected, the service sequence includes containment, cleaning, sanitization, and ongoing monitoring to verify that interior environments return to healthy states. By combining water and fire restoration capabilities with mold remediation skills, Flood Medics Services strives to help clients recover more quickly and with greater confidence, reducing the risk of lingering damage and health concerns.

The company also seeks to document work performed, maintain open lines of communication, and coordinate with insurance providers to streamline the claims process. With a focus on integrity and accountability, they provide clear expectations, detailed scopes of work, and transparent pricing. This commitment to customer service is complemented by a robust set of credentials, safety practices, and modern equipment designed to handle diverse restoration challenges. Flood Medics Services aims to be a reliable resource for Conyers, GA, and surrounding communities, offering responsive assistance and quality workmanship to restore properties, preserve belongings, and restore peace of mind after fire and water-related events.

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