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PuroClean of Des Moines - Central

PuroClean of Des Moines - Central provides expert fire damage restoration services in Ankeny, IA, offering comprehensive recovery for homes and properties. Trustworthy, licensed professionals with extensive service coverage.

Fire Damage Restoration Service at 201 Se Shurfine Dr # 7 in Ankeny, IA 50021

Operational
★★★★★
Rating: 4.6 based on 34 reviews
Address: 201 SE Shurfine Dr # 7, Ankeny, IA 50021
Phone: 15152077959
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean of Des Moines - Central

PuroClean of Des Moines - Central Services

Canabis odor removal

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Canabis odor removal is a cleaning service that eliminates lingering cannabis smells from rooms and materials using ventilation, filtration, deodorizing treatments, and odor-neutralizing agents to restore fresh air and neutral scent.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, cleaning solutions, and sometimes steam or hot water extraction to refresh and extend the carpet’s life.

Cigar odor removal

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Cigar odor removal is a cleaning service that eliminates lingering smoke smells from rooms, fabrics, and air by deodorizing surfaces, using ventilation, deodorants, and sometimes odor-neutralizing treatments to restore a fresh, smoke-free environment.

Cigarette odor removal

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Cigarette odor removal is a cleaning service that eliminates tobacco smells from homes or cars by ventilating, deodorizing, and sometimes cleaning fabrics and air systems to restore a fresh, odor-free environment.

Electrical Fire repair

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Electrical Fire repair is fixing damage after an electrical fire, including inspecting wiring, replacing burnt components, restoring power safely, covering fire damage, and ensuring circuits meet safety standards to prevent future fires.

Electrical fire cleanup

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Electrical fire cleanup is the process of safely removing smoke, soot, and damaged materials after an electrical fire, securing the area, drying and deodorizing, and restoring the space to safe, functional condition with proper repairs and preventative steps.

Fire Damage Ankeny

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Fire Damage Ankeny is a service that helps assess, clean, and restore homes or businesses after a fire. It involves smoke and soot removal, odor treatment, water damage mitigation from firefighting, and restoring structure and contents to safe, pre-incident condition.

Fire Damage Des Moines

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Fire Damage Des Moines is a service that helps homes and businesses recover after a fire, including assessing damage, cleaning soot and smoke, removing water from firefighting, and repairing or replacing damaged walls, flooring, and belongings.

Fire Damage near me

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Fire Damage near me is a local service that helps assess, repair, and restore homes or buildings after a fire. It involves emergency assessment, securing the property, board-ups, smoke and water damage cleanup, debris removal, and restoration to return spaces to safe, usable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up soot, ash, and water damage, removes dangerous debris, and restores walls, ceilings, and flooring after a fire, including repairs, deodorizing, and repainting to return the space to safe, usable condition.

Flood cleanup

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Flood cleanup is the process of removing water, drying and sanitizing a flooded area, and repairing damage to homes or buildings. It involves water extraction, moisture control, mold prevention, and restoring damaged walls, floors, and belongings.

Flood restoration

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Flood restoration is the process of cleaning up and repairing a space after flood water. It involves removing water, drying and deodorizing, cleaning, sanitizing, and fixing damaged ceilings, walls, floors, and belongings to restore safety and prevent further damage.

Kitchen fire cleanup

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Kitchen fire cleanup is a service that cleans up smoke, soot, and water damage after a kitchen fire, including debris removal, odor control, sanitizing surfaces, and restoring appliances and cabinets to safe, usable condition.

Kitchen fire repair

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Kitchen fire repair is a service that cleans up and fixes damage caused by a stove or oven fire, including smoke and soot cleanup, structural and electrical checks, replacing damaged cabinets or appliances, and restoring safe, functional kitchen conditions.

Large Loss

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Large Loss is a specialized service assessing and managing major insurance or financial losses; it involves rapid risk analysis, claim coordination, loss adjustment, and collaboration with stakeholders to quantify impact, determine coverage, and support recovery.

Marijuana odor remvoal

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Marijuana odor removal is a service that neutralizes or eliminates strong cannabis smells from spaces using ventilation, odor absorbers, and cleaning methods so rooms smell fresh and discreet again.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and repairing spaces after mold growth due to water damage. It involves mold removal, drying affected areas, cleaning contents, sanitizing, and restoring walls, ceilings, and flooring to safe, pre-damage condition.

Mold inspection

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Mold inspection is a service that checks a home or building for mold growth, moisture problems, and hidden issues. A technician visualizes areas, may use tools, collects samples if needed, and provides a report with findings and recommendations.

Mold mitigation

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Mold mitigation is the process of removing mold growth from your home and preventing it from returning. It involves identifying moisture sources, cleaning affected areas, drying surfaces, and applying treatments to stop future growth.

Mold remediation

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Mold remediation is the process of removing mold from indoor areas and fixing moisture problems to prevent it from returning, including cleaning affected surfaces, drying the space, repairing leaks, and improving ventilation.

Odor removal

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Odor removal is a service that eliminates unpleasant smells from spaces or items using cleaning, deodorizing agents, and sometimes odor-neutralizing technologies to leave the area fresh and odor-free.

Pet odor removal

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Pet odor removal is a cleaning service that eliminates smells from homes or fabrics caused by pets like dogs or cats, using specialized cleaning solutions, deodorizing treatments, odor-neutralizing enzymes, and thorough washing or steaming to leave spaces fresh and odor-free.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning up wastewater, sewage, and contaminated materials after a spill or backup. It involves damage assessment, removing solids, sanitizing with disinfectants, drying, odor control, and restoring affected areas to a safe condition.

Smoke odor removal

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Smoke odor removal is a service that eliminates lingering smoke smells from spaces using specialized cleaning, deodorizing, and sometimes air purification techniques to restore fresh air and remove odors from furniture, fabrics, walls, and vents.

Urine odor removal

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Urine odor removal is a cleaning service that eliminates lingering smells from urine. It involves cleaning and sanitizing affected areas, using specialized cleaners, odor neutralizers, and sometimes deodorizing to prevent future odors and ensure a fresh, safe space.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and fixes damage to walls, floors, and belongings, restoring the space to safe, pre-loss condition.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold caused by leaks or flooding, dries the area, treats surfaces to kill mold, and removes affected materials safely to prevent health issues and further damage.

Water removal

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Water removal is the process of extracting unwanted water from buildings or areas after floods, spills, or leaks. It involves pumping or pumping-out fluids, drying surfaces, and using fans or dehumidifiers to prevent damage and mold.

Weed odor removal

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Weed odor removal is a service that eliminates cannabis smells from spaces, using air filtration, deodorizing, and ventilation to refresh air and reduce lingering scents.

PuroClean of Des Moines - Central Reviews

Sariah Williams
Sariah Williams
5 ★★★★★
PuroClean Des Moines Central did an absolutely amazing job with the fire restoration on our home. From the first call to the final walk-through, their team was professional, responsive, and genuinely caring during a very stressful time. They thoroughly cleaned all smoke and soot damage and also completed a full duct cleaning, which made a huge difference in the air quality and completely removed the lingering smoke smell. Everything was explained clearly, the work was done efficiently, and the results exceeded our expectations. We are extremely grateful for their hard work and would highly recommend PuroClean Des Moines Central to anyone needing fire restoration services.
Citlalli Ochoa
Citlalli Ochoa
5 ★★★★★
I had water damage in our basement and was worried about getting it cleared up during winter. But I had an excellent experience with this water damage cleanup service. From the moment I called, they were professional, responsive, and reassuring during a stressful situation. A fellow named Daniel arrived quickly, explained the entire process clearly, and got to work right away. He was thorough, efficient, and took great care to make sure everything was properly dried and cleaned to prevent future issues. The company’s attention to detail and customer service really stood out. I highly recommend them to anyone dealing with water damage. They truly know what they’re doing!
Jevin Krier
Jevin Krier
1 ★☆☆☆☆
We contacted Puroclean for mold remediation services in our basement. We have a toddler and my wife is pregnant so getting this addressed is critical. One of their workers visited our house for the inspection, gave us the rundown and the remediation was performed. He implied that post air quality testing wasn't inherently needed to save us some bucks so we opted out. They also claim that I told them not to remove some of the mold contaminated area (which makes zero logical sense). By their own admission, I was not given a liability waiver to sign, agreeing about the risk associated by not extracting contaminated infrastructure. They also admitted - they didn't even run post remediation testing to demonstrate healthy air for their records. A few months later my family was still exhibiting some mold toxicity/exposure symptoms so we got an air quality inspector to visit and perform third party testing. As soon as our inspector arrived, he commented instantly that the remediation was not done correctly. Come to find that there was still VISIBLE mold present in the area treated and the air quality test demonstrated that there still was elevated spore counts, only in the basement. With this new information, we contacted Puro again to inform them of the failed remediation and Puro returned with another practitioner to "resolve" the issue. My wife said they were there for 30 minutes or so, and didn't contain the site like they did the first time. We then contacted our air inspector again and he mentioned that it was absolute negligence and makes zero sense to not contain it, because of the possibility of exacerbating the situation and spreading mold spores even more. We ran another air quality test within the same day of the second "mold treatment", air quality reports came back with an even more elevated mold spore count, again this is from failure to contain the site. Puro is adamant about their own air quality testing which again isn't necessary given the hard evidence/documentation and seems to be a conflict of interest. We requested a refund yet were denied and would like to proceed with a different company to resolve what should've been done. They refuse to refund because the remediation was done “per their standards” but they can’t claim that because they didn’t even run air quality tests post-op to prove successful treatment. One of the Puro employees also had some arrogance to his tone while talking to my wife over the phone about fixing the second problem, instead of proper customer service he was dismissive and would hardly let her get a word in. One of the bosses' has been great at communicating but we still need our refund and do not want them back in our home. We do not recommend PuroClean for mold remediation services, they have demonstrated repeated failure and negligence.
Mr. Whiskers
Mr. Whiskers
5 ★★★★★
John and his Team were outstanding. They were able to work in my emergency need, same day notice…. the day before Thanksgiving. John is responsive and super easy to work with. I would gladly use his services again . Big thanks to John and his Team. They put my mind at ease with the emergency handled quickly and effectively.
Mary Belzer
Mary Belzer
5 ★★★★★
I had a great experience with the Puroclean team recently. I had cat urine in my carpet. I had it professionally cleaned immediately, but it did not get rid of the smell. I called Puroclean and Shawn and John came in and tore back my carpet to the odor. They ripped up the pad and treated the floor. Another team came in and put down new pad and stretched it back into shape. It looks great and the smell is gone. Thanks to all! Mary
Joshua Huerta
Joshua Huerta
5 ★★★★★
I contacted Puroclean of Desmoines to handle some water removal and the service I got from them was great! I got paired a great worker in Daniel Lizarde and he was nothing but professional and respectful , he got the job done in a reasonable time frame. Recommend them greatly.
Nicole frye
Nicole frye
5 ★★★★★
I've been working with John for years. He is always super friendly, responds fast and gets the job done. I've worked with a few other cleaning people and John has been the best by far. I was very excited to hear from him when he started PuroClean so we could continue working with him.
Ryan Gustafson
Ryan Gustafson
5 ★★★★★
We had a small black mold issue. We got multiple estimates and were recommended to do multiple things to fix the issue. PuroClean was the most competitive bid we received, and they proposed the least invasive option. We appreciate them giving us options, and not just selling us on services we did not need. We are very happy with the results from PuroClean!
Steven Mimnaugh
Steven Mimnaugh
5 ★★★★★
The duct cleaning crew arrived at our property, prepared to accomplish their cleaning mission- effectively, expediently, and professionally. The guys were very friendly and listened carefully to our needs. The air ducts are now spotless, and there is no odor left from the process. Those nasty dust mites are effectively eliminated! I recommend this service to anyone needing their ducts cleaned. This procedure is a way to make our home a healthy environment for us to live in. We appreciate the Puroclean service provided in our home and recommend this business without reservation.
Joshua Haldeman
Joshua Haldeman
1 ★☆☆☆☆
I contacted PuroClean for a quote on some water damage that happened to my condo unit and they were able to come the next day which was awesome. They photographed my entire house, said it would be 2-3 days for the quote, and I haven't heard from them since. I've reached out multiple times with no response and it's been almost two weeks now. I will be seeking help elsewhere.
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About PuroClean of Des Moines - Central

PuroClean of Des Moines - Central is a professional fire and water damage restoration service located at 201 Se Shurfine Dr # 7, Ankeny, IA 50021. The company serves communities in and around Des Moines with comprehensive Fire Damage Restoration Service and Water Damage Restoration Service, offering rapid response, thorough cleanup, and careful restoration designed to return homes and businesses to pre-loss condition. Their approach emphasizes safety, communication, and meticulous workmanship, ensuring clients understand each step from initial assessment to final walk-through. PuroClean of Des Moines - Central handles residential and light commercial projects, providing services that address the unique challenges of fire damage, smoke and soot removal, odor control, and structural drying. The team specializes in odor removal and air quality improvement, including cannabis odor removal, marijuana odor removal, weed odor removal, smoke odor removal, and cigarette and cigar odor removal, helping to restore a healthier indoor environment after a fire incident. They perform fire damage cleanup and repair, including electrical fire repair and electrical fire cleanup, as well as kitchen fire cleanup and kitchen fire repair, ensuring electrical and structural systems are evaluated and restored safely. In addition to fire-focused work, the company offers flood cleanup and flood restoration to handle water intrusion that may follow or accompany fire incidents, with water removal and water damage-related cleanup & repair to mitigate further damage and mold risk. PuroClean of Des Moines - Central provides mold damage restoration and related services such as mold inspection, mold mitigation, and mold remediation to address mold growth that can occur after water intrusion. Odor removal and air quality considerations extend to pet odors and other common household smells, using proven techniques to neutralize odors at the source. Their service catalog also includes carpet cleaning, tile and flooring restoration preparation, and professional duct cleaning to improve indoor air and maintain a healthier home environment. For larger losses, the company offers Large Loss response, coordinating resources and crews to manage significant restoration projects efficiently. The staff emphasizes responsive communication, transparent explanations of the restoration plan, and careful documentation throughout the process. They aim to minimize disruption to families and property while delivering dependable remediation results. Customer feedback reflects attention to detail, dedication, and a commitment to high standards of service, including thorough water and mold remediation strategies, thorough fire damage assessments, and a focus on safety and quality in every job. PuroClean of Des Moines - Central stands ready to assist with urgent emergencies and scheduled restorations, helping clients recover from damage and return to normal life with confidence. The company remains dedicated to professional, compassionate service and to delivering results that meet or exceed expectations for fire damage restoration, water damage cleanup, odor control, and related mitigation services.

Water Damage Restoration Service

Water Damage Restoration Service by PuroClean of Des Moines - Central in Ankeny, IA offers rapid, 24/7 emergency response, thorough water extraction, drying, sanitization, and restoration to return homes to pre-loss condition with care and efficiency.

Fire Damage Restoration Service

PuroClean of Des Moines - Central offers expert Fire Damage Restoration in Ankeny, IA, restoring stained walls, smoke odor, and structural integrity with fast response, thorough cleaning, content restoration, and safe, fire-damaged property recovery.

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