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FRSTeam by Custom Commercial

FRSTeam by Custom Commercial provides expert fire damage restoration in Boise, ID, offering 17 specialized services to restore homes and properties after fire incidents.

Fire Damage Restoration Service at 10742 W Executive Dr in Boise, ID 83713

Operational
★★★★☆
Rating: 3.9 based on 8 reviews
Address: 10742 W Executive Dr, Boise, ID 83713
Phone: 12083620808
Emails:
Anissa Anfinson (Outside Sales) - [email protected]
Ashley Bean (Human Resources Representative) - [email protected]
Arthur Calise (Chairman) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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FRSTeam by Custom Commercial

FRSTeam by Custom Commercial Services

Commercial Emergency Services

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Commercial Emergency Services is a rapid-response support that protects businesses in crises, providing urgent incident assessment, safety coordination, immediate remediation, and coordination with authorities to minimize downtime and damage.

Commercial Restoration

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Commercial Restoration is a service that repairs, cleans, and restores commercial buildings and assets after damage from fire, water, storms, or mold, including cleanup, structural repair, and rebuilding to restore safety and functionality for businesses.

Commercial Restoration Project

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The Commercial Restoration Project is a service that fixes and renovates commercial spaces, restoring damaged buildings, upgrading systems, and returning them to safe, functional condition for business use.

Commercial Services

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Commercial Services provides business-focused support such as planning, consulting, and handling tasks that help companies operate smoothly, like project management, procurement, and advisory services tailored to commercial needs.

Data Recovery

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Data Recovery is a service that helps restore lost, deleted, or corrupted files from storage devices, using specialized tools and techniques to recover data from drives, backups, or damaged media, often with safe data extraction and recovery options.

Electronics Restoration

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Electronics Restoration is a service that fixes and restores old or damaged electronic devices, boards, and components to working condition, often cleaning, repairing, replacing parts, testing performance, and preserving original functionality and value.

Emergency Services

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Emergency Services is a public safety service that coordinates rapid response to urgent incidents like fires, medical emergencies, and crime. It involves 911/999 calls, dispatching responders, providing rescue and medical aid, and keeping people informed until the situation is safe.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans smoke, soot, and water damage after a fire, removes debris, seals and deodorizes, and restores structure, walls, flooring, and fixtures to safe, original or improved condition.

Non Restorable Inventory

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Non Restorable Inventory is a service to identify and document items that can’t be restored or repaired, determine why they’re unusable, and record final disposal or write-off steps for inventory accuracy and cost control.

Residential & Commercial Services

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Residential & Commercial Services provides cleaning, maintenance, and general care for homes and businesses, including tasks like cleaning, landscaping, repairs, and property upkeep to keep spaces safe, functional, and presentable.

Restoration Project

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The Restoration Project is a service that helps restore and fix something to its original condition, involving assessment, planning, repair work, and quality checks to bring it back to its former state.

Site Cleaning

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Site Cleaning is a service that tidies and sanitizes a location, removing dirt, debris, and grime, while organizing spaces, detailing surfaces, and ensuring a fresh, safe environment for workers or visitors.

Site Restoration

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Site Restoration is the process of recovering a damaged or lost website to its original state, including restoring files, databases, and design. It involves data recovery, fixing broken links, reconfiguring settings, and validating that the site loads and functions correctly.

Textile Restoration

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Textile Restoration is the gentle repair and cleaning of fabric items like clothes, quilts, and tapestries. It involves cleaning, stabilizing tears, filling holes, reweaving, and preserving color so the textile lasts longer and can be enjoyed again.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and fixes damaged structures and materials to restore a home or building after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold growth caused by water leaks or floods, drying the area, treating surfaces to prevent regrowth, and restoring the space back to a safe, mold-free condition.

Window Coverings

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Window Coverings is a service that helps you choose, measure, install, and adjust blinds, shades, or curtains to control light, privacy, and style for your rooms. It includes recommendations, measurements, and professional installation if needed.

FRSTeam by Custom Commercial Reviews

Jodi Loux
Jodi Loux
2 ★★☆☆☆
It has been about eight months since our experience with this company, and I still cannot bring myself to talk about our experience without shaking, due to pure anger. it started out great though, I will say that our team was awesome! I mean what a great group of people that made me very comfortable and I felt like I could trust them. Cassie and her brother did an amazing job so shout out to them !!! What is so upsetting to me is that when it came time to move back into our home after three months of renovations, they didn’t seem to know we were moving back in and I had to literally BEG them to bring me a bed to sleep in and some necessities. We went weeks without Basic necessities we needed to live. The young man I was dealing with was named Austin, he gave me every excuse under the rainbow of why we couldn’t receive our items. They were contracted with another company we were going through and because of a misunderstanding from a previous client (over $100 balance is what I was told) he felt it was appropriate to withhold my five-year-old daughters bed, clothing, toys, bed frame etc. hostage until HE figured out what to do. TWO WEEKS went by and my precious daughter had no bed to sleep in or any of her things. SHE PAID THE PRICE for FRST TEAMS MISTAKE. We gave $30,000 to our renovation company in good faith to give to first team. All they requested was that they finish before they got paid, just like any other person that works for a living, right?? Plus they already had our deposit down. After threatening to contact the attorney general and BBB, Somebody finally reached out and had things figured out. but she had to come all the way from Washington to oversee this. She was great and we really appreciate her help she did try to make it right, but as for trying to be repaid for the damage that was caused? there’s no amount of money that can replace some of these things, over half our stuff was dirty or broken, we were not offered any type of discount, only money to replace anything that was broken. But the things that were broken are irreplaceable and money can’t replace them. Antique dish, daughters crib, costumes, clothes, cast iron skillet, gravy boat, vintage candy thermometer( in my fam for generations, which was thrown into a box of knives and when I unpacked the box, mercury spilled all over my hands and floor next to my dogs and child) I never wanted to leave a bad review for anyone, that is not how I am, but this was so stressful, I just wouldn’t wish it on anybody else and I think people deserve to know what they’re getting into. Especially when it involves big sums of money.
Pam Haynes
Pam Haynes
1 ★☆☆☆☆
I have been dealing with this company for over two months. They were assigned by my insurance company to do textiles restoration/recovery after I had a home fire. Under no circumstances would I use this company again. They don't answer the phone, they are very slow to respond to E-mails, they have a completely dysfunctional dashboard and cannot answer even basic questions. While their work may be adequate, they are so difficult to communicate with, I would go elsewhere if given a choice.
Ryan Mandis
Ryan Mandis
5 ★★★★★
FRSTeam is always there to help. We have used them over and over from sewage losses and fire losses to anything in between. Top notch textile cleaning company! They respond to emergencies the same day and have crews onsite to pickup goods to be cleaned when emergency service is needed. We have used several companies and this company is the go to.
General Manager Cary Crandall
General Manager Cary Crandall
5 ★★★★★
Awesome company from start to finish they more than exceeded my expectations!!! 10 stars
Craig Clapier
Craig Clapier
3 ★★★☆☆
Very poor communication was not impressed
Craig Freeman
Craig Freeman
5 ★★★★★
Amazing Restoration Team!
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About FRSTeam by Custom Commercial

FRSTeam by Custom Commercial is a comprehensive fire damage restoration service located at 10742 W Executive Dr, Boise, ID 83713, dedicated to helping residential and commercial clients recover from the aftermath of fires and related incidents. The organization emphasizes a robust approach to fire damage cleanup and repair, offering a wide spectrum of services designed to address both immediate emergencies and longer-term restoration needs. The team operates with a focus on restoring properties while prioritizing safety, efficiency, and clear communication throughout every phase of a project. Their services are structured to accommodate a range of situations, from small-scale residential incidents to larger commercial restoration projects, ensuring that customers receive coordinated support that aligns with insurance processes, timelines, and budgets. The breadth of offerings includes emergency response and ongoing restoration work, demonstrating a commitment to rapid on-site presence and methodical cleanup. FRSTeam by Custom Commercial provides fire damage cleanup and repair, site cleaning, and site restoration to stabilize structures and prepare for subsequent reconstruction. They support data and electronics restoration, recognizing that valuables and documentation can be at risk in fire events and may require specialized handling to maximize chances of recovery. Textile restoration is another key service, reflecting the team’s ability to salvage fabrics, garments, and textiles that may suffer smoke, heat, or water exposure during a fire incident. In addition to fire-focused services, the company addresses related water damage scenarios, offering water damage-related cleanup and repair and water damage-related mold removal to mitigate secondary issues arising from firefighting efforts or water intrusion. The service catalog also includes commercial-specific capabilities. Commercial emergency services and commercial services indicate readiness to respond to business-critical needs, while commercial restoration, restoration project, and site restoration emphasize structured, project-managed approaches to larger properties. They handle commercial labor, coordination with insurers, and the logistics required to keep business interruptions minimal. The inclusion of commercial restoration project management ensures that clients receive a guided, accountable process from initial assessment through final handoff. Other offerings such as data recovery and electronics restoration highlight an emphasis on preserving customer assets and configurations that may hold professional or personal value. FRSTeam by Custom Commercial also attends to ancillary restoration tasks that support a successful outcome, including textile restoration and window coverings, which can be affected by smoke, heat, or water during a incident. They provide non-restorable inventory determinations to help clients make informed decisions about salvage versus replacement, and they manage restoration project planning to keep projects on track. Overall, the company presents a holistic suite of services tailored to both residential and commercial customers, including emergency response, cleanup, repair, stabilization, and recovery efforts, all delivered with a focus on safety, efficiency, and customer care.

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