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PuroClean Emergency Restoration Services

PuroClean Emergency Restoration Services at 1934 N 81St St, Caseyville, IL offers fire damage restoration and 51 expert services for full recovery and peace of mind.

Fire Damage Restoration Service at 1934 N 81St St in Caseyville, IL 62232

Operational
★★★★☆
Rating: 4.4 based on 123 reviews
Address: 1934 N 81st St, Caseyville, IL 62232
Phone: 16183238669
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PuroClean Emergency Restoration Services

PuroClean Emergency Restoration Services Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that provides immediate help and support for urgent safety or operational issues, with fast communication, rapid dispatch of assistance, and continuous monitoring until the situation is resolved.

Air Filtration

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Professional air filtration services to improve indoor air quality and remove contaminants like dust, mold spores, and allergens.

Applied Microbial Remediation

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Applied Microbial Remediation is a service that uses helpful microbes to clean up contamination, such as pollutants, waste, or odors, by breaking them down safely. It involves selecting effective microbes, applying them to the site, and monitoring results.

Attics And Basements

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Attics And Basements is a home improvement service that helps you inspect, clean, organize, and renovate attic and basement spaces to improve storage, safety, and usability.

Carpet Cleaning

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Our Carpet Cleaning service cleans and refreshes carpets by removing dirt, stains, and odors using specialized equipment and detergents, then dries them for a fresh, clean floor that looks and feels like new.

Carpet Damage Restoration

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Repair and restoration of damaged carpets to restore their appearance and functionality.

Clean Out

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Clean Out is a service that helps you remove clutter and unwanted items from a space. It involves sorting what to keep, donate, sell, or discard, organizing leftovers, and tidying the area to restore a neat, usable space.

Commercial Property

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Commercial Property is a service that helps buyers, sellers, and tenants handle business real estate like offices, shops, or warehouses. It involves market research, listings, property viewing, negotiations, and securing leases or purchases for commercial spaces.

Coronavirus Cleaning

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Coronavirus Cleaning is a cleaning service that focuses on disinfecting spaces to reduce or remove the coronavirus. It involves thorough surface cleaning, sanitizing high-touch areas, using approved disinfectants, and following safety guidelines for homes or workplaces.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services is a cleaning service that removes and disinfects spaces affected by the coronavirus, using specialized cleaning agents, protective gear, and protocols to reduce germs and help prevent the spread of infection.

Deep Clean

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Intensive cleaning services that target hard-to-reach areas, ensuring a thorough clean for your home or business.

Disaster Cleanup

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Disaster Cleanup is a service that helps restore homes and businesses after events like floods, fires, or storms. It involves assessing damage, removing water and debris, cleaning surfaces, sanitizing, and coordinating with insurance and restoration crews to return spaces to safe, usable condition.

Drying And Dehumidification

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Effective drying and moisture removal to prevent mold growth and structural damage after water exposure.

Emergency Flood

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Rapid response to flooding situations, providing water extraction and damage control to minimize further destruction.

Emergency Restoration Services

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Immediate, 24/7 services for restoring homes and businesses after fire, water, or storm damage.

Emergency Water Extraction

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Emergency Water Extraction is a rapid service that removes standing water from homes or buildings after floods, leaks, or spills. It involves assessment, water removal, dehumidification, and drying to prevent damage and mold, returning spaces to safe, usable condition.

Fire Restoration

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Our certified professionals determine the full extent of fire damage, including the impact of smoke, heat, and residues from fire and smoke.

Fire and Smoke Damage Restoration

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Specialized cleaning and restoration to repair the damage caused by fire and smoke, ensuring a safe, habitable environment.

Fire damage cleanup & repair

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Thorough cleaning and repair of fire-damaged areas, restoring the structure and removing soot, smoke, and odors.

Flood Damage

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Repair and restoration services for properties affected by flooding, ensuring the removal of water and the recovery of your property.

Flood cleanup

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Flood cleanup is the process of removing water, drying out buildings, and cleaning mud and debris after flooding. It involves safety checks, drying walls and floors, sanitizing surfaces, and restoring damaged items to prevent mold and further damage.

Flood restoration

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Flood restoration is a service that cleans up water damage after flooding, removes standing water, dries and deodorizes affected areas, and repairs or replaces damaged materials to prevent mold and restore homes or buildings to their normal condition.

Flooring

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Installation and repair of various flooring options to suit residential and commercial needs.

General Cleaning

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General Cleaning is a routine housekeeping service that includes sweeping, mopping, dusting, vacuuming, trash removal, and surface wiping to keep homes or offices tidy and comfortable.

Hoarding Clean-Up Services

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Professional clean-up and organization of hoarded spaces, ensuring safe and livable conditions.

Mold damage restoration

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Mold damage restoration is a service that removes moldgrowth after water damage, dries the area, cleans affected surfaces, treats to prevent future growth, and restores the space to safe, pre-damage condition.

Mold inspection

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Comprehensive inspection for mold growth, identifying potential risks in your home or business.

Mold mitigation

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Removal and prevention of mold, ensuring a healthy living environment free from harmful spores.

Odor Control

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Targeted removal of unpleasant odors caused by smoke, mold, pets, or other contaminants, restoring fresh air quality.

Painting

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Interior and exterior painting services, revitalizing spaces with a fresh coat of paint.

Pet Odor Treatment

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Pet Odor Treatment is a cleaning service that removes unwanted pet smells from homes, carpets, and furniture using odor-neutralizing cleaners, enzymes, and targeted treatments to improve air quality and freshness.

Pipe Bursts

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Fast response to burst pipes, including water extraction, drying, and repairs to prevent further water damage.

Professionals Water Damage Restoration

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Expert restoration services for water-damaged properties, focusing on structural repair and mold prevention.

Property Damage Restoration

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Property Damage Restoration is a service that quickly fixes damage to homes or buildings after incidents like water, fire, or storms. It involves assessing damage, removing water or debris, cleaning, drying, deodorizing, and repairing or replacing damaged structure and belongings.

Property Management

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Ongoing property care, including maintenance, repairs, and tenant services for residential and commercial properties.

Reconstruction

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Reconstruction is a service that helps restore damaged or lost data, files, or structures by rebuilding them step by step, using backups, patterns, or components to make things usable again and bring systems back to a working state.

Reconstruction / Rebuild

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As specialists in remediation, first we salvage everything that can be saved, then our construction specialists make all the necessary post-mitigation repairs.

Remodeling

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Home and office remodeling, from design to construction, for functional and aesthetic upgrades.

Residential And Commercial

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Residential and Commercial is a service that handles cleaning, maintenance, or repairs for homes and businesses, covering tasks like cleaning rooms, fixing fixtures, and keeping properties safe and well-kept for daily living and work.

Roofing

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Expert roofing services for installation, repair, or replacement to protect your property from the elements.

Sewage cleanup

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Safe and thorough cleanup of sewage spills, sanitizing affected areas to prevent contamination.

Sump Pump Failure

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Sump Pump Failure is a service to diagnose and fix a sump pump that isn’t removing water properly, preventing basement flooding. It involves assessing the pump, electrical power, float switch, backups, and replacement or repairs as needed.

Thermal Imaging

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Thermal Imaging detects heat patterns from objects or people to show temperature differences. It uses infrared cameras to visualize heat, helping with inspections, safety, or monitoring by identifying hotspots, cold spots, or abnormal thermal behavior.

Water Heater

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Installation, repair, and maintenance of water heaters to ensure reliable hot water supply.

Water Mitigation

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Water Mitigation is the process of reducing and removing water damage from a property after a flood or leak, stopping further harm, drying surfaces, cleaning affected areas, and restoring structure and belongings to prevent mold and deterioration.

Water Restoration

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We use a range of modern, high-quality equipment that works together to create the most effective drying conditions to prevent mold growth.

Water damage-related cleanup & repair

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24/7 Comprehensive removal and repair of water damage, ensuring your property is restored to its original condition. All emergency situations.

Water damage-related mold removal

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Specialized removal of mold caused by water damage, preventing further contamination and health risks. 24/7 emergency services

Water damage-related pest control

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Pest control services focused on issues arising from water damage, such as rodents or insects.

Water removal

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Fast and effective extraction of water from flooding or leaks to minimize damage and begin the restoration process. 24/7 emergency response

Wet Carpeting

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Water extraction and restoration of wet carpets to prevent damage and reduce the risk of mold growth.

PuroClean Emergency Restoration Services Reviews

Scott Jackson
Scott Jackson
5 ★★★★★
Waking up with a 1/4” of water on your bedroom floor at 5am is not a fun way to wake up. Panic, uncertainty, and just not knowing what to do. Allstate is my insurance, called them up and Puro Clean mitigation was sent out. They came out within hours which was awesome. Kevin was my project manager and you can tell he has experience and the hustle, but is still compassionate. He treated me like a person which may sound weird, but he sees stuff like this everyday and still had a gentle tone. All his teammates as well were great. They are people like you and me. They were quick, but very thorough with drying everything out. They let me ask questions, showed me how they measure and gave advice based off of what they have seen. Only time will tell, but I believe they did the best they could and saved the house from potential additional damage. I am happy with the mitigation team. I know Puro Clean has serval contractors. I highly recommend the water damage team. Sharing some photos so people can see what to expect if you get water damage. It’s scary at first, but it needs to be done.
Irisi Hall
Irisi Hall
1 ★☆☆☆☆
Decided to work with them only because our insurance had contracts with them so we thought it would be easier to manage. Terrible experience. They hired people off the street with no skills. These people caused more damage and work had to be redone, and redone. We took photos and reached out to management multiple times asking them to send professionals but they didn’t care because we paid the majority of what was in contract. What could have been completed in a few days took 4 months. To make matters worse, when we complained, they threatened to sue us. Just stay away. There are many other professional companies with excellent customer service and excellent workmanship.
Jennale Liston
Jennale Liston
5 ★★★★★
⭐️⭐️⭐️⭐️⭐️ I recently attended the continuing education class on “Hoarding” hosted by PuroClean Metro-East in Caseyville, Illinois. Dana Weiss, the Marketing Manager, was the speaker, and she did an excellent job. She was polite, friendly, and professional throughout the session. The class was very informative and well organized, providing valuable insights into a complex topic. Thank you also for the delicious snacks and box lunch — such a thoughtful touch! I highly recommend PuroClean Metro-East for their educational offerings and professional approach.
Nathan Williams
Nathan Williams
1 ★☆☆☆☆
Puroclean was assigned to us as part of a sewage mitigation insurance claim. They tracked sewage up and down our stairs and even into our living room before applying protective plastic on 50% of the stairs or on the “path” leading outside of our home. Multiple times on different visits. As a professional cleaning company, that is absurd. On top of our basement being ruined, we now have to replace the carpeting for the entire staircase. It’s completely stained with sewage and could have been easily avoided. When we brought this up, they said they can’t remove carpeting and to take it up with the insurance company. They were hesitant to acknowledge any wrongdoing even though this was 100% on them. My wife and I had to bleach clean a lot of our main floor from their lack of professionalism. I would never recommend this service.
Jeannie Siegling
Jeannie Siegling
5 ★★★★★
I had visits from 3 different teams over two weeks (one team returned 3-times) and they were all polite and professional. They were hard workers and very helpful in the heavy lifting after a flooded basement. I know that they were helping many other homes after this flood and were stretched thin. Thank you for the attention to my needs!
Taylor Small
Taylor Small
5 ★★★★★
We had a terrible rain about 5 inches of rain in an hour. We called our insurance company and PuroClean was out within a day to start clean up. We were very pleased with their work, efficiency, and timely they were.
Melissa Bess Terrell
Melissa Bess Terrell
5 ★★★★★
I would highly recommend PuroClean. They did an excellent job with clean up and mediation after our master bathroom flooded. They communicated regularly, explained the process and work throughly. Josue lead the team that did the majority of the work in our home. I was so impressed with him, Brandon and Eli. They were all very respectful, knowledgeable and friendly. They worked incredibly hard to complete the job as swiftly as possible. We couldn’t be more grateful for their help in such a stressful event.
Dishank Rajput
Dishank Rajput
5 ★★★★★
I recently had a water problem in my house, and I didn’t know what to do. I searched for the best water damage repair near me and found PuroClean. When I called, they were really nice, and they sent someone to help me right away. The service person was awesome! He knew exactly how to fix the water damage, and he worked fast. He explained everything he was doing, which made me feel better. My house was looking good again before I knew it! I am so happy with the service I received from PuroClean. They did an amazing job, and I would definitely recommend them to anyone who needs help with water damage. Thank you, PuroClean!
Francine Polich-Burns
Francine Polich-Burns
5 ★★★★★
Everyone from PuroClean was professional, conscientious, and pleasant to work with. They did a thorough job with all equipment set up and monitoring for our water mitigation job and got everything dried out for us. Our wood floors and ceramic tile floors were dried out with no damage to them, which was a a big worry alleviated. Everyone was mindful of their responsibilities and took great care inside our home. We highly recommend PuroClean for any mitigation services.
Joshua Vrell
Joshua Vrell
1 ★☆☆☆☆
About 4 months ago had water in my basement. The clean up process went great. They came in the next day extracted the water, pulled the pad and brought fans in to start drying it out. So we decided to go with them for the rebuild of our basement, was that a mistake. It took them three weeks before they even started to rebuild and after they were started took another 9 to finish it. So 9 weeks to paint two rooms, drywall one and hang 3 doors. All the work was sub contracted out and the people they subcontracted to workers who showed up in unmarked vehicles and were dressed less than professional. Had to leave my house unlocked for the 9 weeks bc they could never tell me when someone was going to be there. And could not take that many days off work to wait for someone to show up. Workers had to come back several time to fix things that I found sub par and just were plain wrong. Like one door wouldn’t close didn’t pull any of the outlets flush with drywall (even asking numerous time for them to fix) one out they did pull out the cover doesn’t cover the hole they made to do it. And after we paid our final balance that said we paid in full they are now coming after us saying they made an accounting error and demanding we pay another $1000 or they will take us to court. Won’t even have a conversation about all the subpar work that was done and try to negotiate with us. Also I forgot that they kept using my personal tools without my permission.
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About PuroClean Emergency Restoration Services

PuroClean Emergency Restoration Services, located at 1934 N 81St St, Caseyville, IL 62232, provides comprehensive fire, water, and building restoration services for residential and commercial properties. The company operates as a trusted partner in emergency response, offering 24/7 availability to minimize damage and restore properties to their pre-loss condition. Their approach combines rapid on-site assessment with thorough cleanup, drying, and reconstruction work, ensuring a seamless experience from initial contact through final restoration. They emphasize safety, accuracy, and clear communication, helping property owners understand the steps involved and the expected timeline for every phase of the project. The team utilizes advanced equipment such as thermal imaging and air filtration to identify moisture, contaminants, and air quality issues, enabling precise targeting of mitigation efforts and healthier indoor environments post-event. PuroClean’s services cover a broad spectrum of needs, including fire and smoke damage restoration, water mitigation and removal, mold remediation, and comprehensive property restoration, as well as reconstruction and remodeling when repairs require structural work. Their offerings extend to specialized cleaning and decontamination tasks, such as coronavirus cleaning and coronavirus cleanup services, odor control, and pet odor treatment, ensuring environments are safe and comfortable for occupants. The company also handles more complex restoration scenarios, including attic and basement projects, carpet cleaning and damage restoration, flooring and painting, and intricate reconstruction or rebuild work for both residential and commercial properties. In addition to emergency response, PuroClean provides professional cleaning, hoarding cleanup services, and debris removal through clean out operations, supporting property management and commercial property clients. Their commitment to customer service is reinforced by a responsive team that coordinates with insurance providers, manages project logistics, and maintains meticulous documentation throughout the restoration process. By combining rapid emergency response with thorough restoration and thoughtful communication, PuroClean aims to reduce stress for clients facing fires, floods, or other destructive events while delivering high-quality results and dependable, professional service. The Caseyville location serves the surrounding community with trusted fire damage restoration service, water damage restoration service, and building restoration service, along with a full suite of ancillary services designed to restore comfort, safety, and value to affected properties.

Water Damage Restoration Service

PuroClean Emergency Restoration Services in Caseyville, IL provides swift water damage restoration, removal of moisture, rapid drying, mold prevention, and full reconstruction to return homes to pre-loss condition with professionalism and care.

Building Restoration Service

PuroClean Emergency Restoration Services in Caseyville, IL, offers expert building restoration, where we quickly assess damage, mitigate further harm, and expertly restore structure, materials, and systems to pre-loss condition with professionalism and care.

Fire Damage Restoration Service

PuroClean Emergency Restoration Services in Caseyville, IL offers expert fire damage restoration to restore structure, contents, and peace of mind with rapid response, soot and smoke cleanup, deodorization, and safety-first recovery solutions.