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FIRST ONSITE Property Restoration

FIRST ONSITE Property Restoration in Freeport, IL offers professional fire damage restoration services, restoring homes and properties with rapid, expert cleanup and recovery.

Fire Damage Restoration Service at 1745 S Ihm Blvd in Freeport, IL 61032

Operational
★★★★☆
Rating: 3.5 based on 27 reviews
Address: 1745 S Ihm Blvd, Freeport, IL 61032
Phone: 18152320908
Emails:
Employees: 1000
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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FIRST ONSITE Property Restoration

FIRST ONSITE Property Restoration Services

Building Construction

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Building Construction is the process of planning, designing, and erecting structures like houses, offices, and bridges. It involves site prep, foundations, framing, systems (electric, plumbing, HVAC), finishes, quality checks, and safety throughout the project.

Building Contractor

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A Building Contractor manages construction projects, coordinating workers, materials, and timelines to plan, budget, and complete buildings or renovations from start to finish.

Catastrophic Event Restoration

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Catastrophic Event Restoration is a service that helps recover and rebuild after disasters like fires, floods, or storms. It involves damage assessment, securing sites, cleaning up debris, restoring utilities, and rebuilding damaged structures to safety and normalcy.

Climate Control

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Climate Control is a service that helps manage air quality and temperature in indoor spaces, including heating, cooling, humidity control, and ventilation to keep environments comfortable, healthy, and energy-efficient.

Commercial Property

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Commercial Property is a service that helps you buy, sell, manage, or lease office, retail, or industrial properties, handle leases and tenant needs, assess value, and navigate market rules for businesses and investors.

Content Restoration

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Content Restoration is a service that recovers and fixes damaged or lost digital files, restoring text, images, or media to a usable state, often by repairing corruption, recovering from backups, and rebuilding missing data.

Contingency Planning

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Contingency Planning is the process of preparing for possible emergencies or disruptions by identifying risks, defining backup actions, assigning responsibilities, and creating step-by-step responses to keep operations running and minimize impact.

Customer Support

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Customer Support is the help you get when you have questions or issues with a product or service. It involves listening to your problem, guiding you step by step, answering questions, and solving problems to keep you satisfied.

Damage Control

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Damage Control is a service that helps stop problems from getting worse, fix what’s broken, and restore safety or function. It involves quick assessment, solving urgent issues, preventing further damage, and communicating steps and results clearly.

Debris Removal

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Debris Removal is a service that clears clutter, junk, or waste from a property, loading it up and hauling it away safely. It involves assessment, sorting, loading, disposal or recycling, and cleanup to restore a clean, usable space.

Disaster Planning

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Disaster Planning is the process of preparing for emergencies by assessing risks, creating action plans, allocating resources, and training teams so a community or organization can respond quickly, protect people, and recover effectively after a disaster.

Disaster Recovery

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Disaster Recovery is a service that helps your business resume operations after a major disruption. It involves backup data, safe restore points, tested recovery procedures, and plans to minimize downtime and data loss across systems and locations.

Drying & Dehumidification

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Drying & Dehumidification is a service that removes excess moisture from spaces or materials to prevent damage, mold, and odors. It involves drying wet areas, controlling humidity, using dehumidifiers and air movers, and monitoring moisture levels.

Emergency Response Planning

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Emergency Response Planning is creating a practical plan for preparing for, responding to, and recovering from emergencies, including risk assessment, roles, communication, resources, drills, and coordination with teams and authorities.

Emergency Restoration

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Emergency Restoration is a rapid service that responds to disasters like fires, floods, or storms to assess damage, secure the site, remove hazards, and restore essential services. It involves quick stabilization, cleanup, and planning for permanent repairs.

Emergency Water Cleanup

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Emergency Water Cleanup is a fast, on-site service that removes excess water from floods, leaks, or spills, dries and sanitizes the area, and prevents damage and mold by using pumps, fans, dehumidifiers, and disinfectants until the space is safe.

Emergency Water Damage

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Emergency Water Damage is a fast-response service that stops and removes water from floods or leaks, dries and sanitizes affected areas, and restores your home or business quickly to prevent mold and further damage.

Environmental Consultant

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An Environmental Consultant helps organizations understand and manage their impact on the environment. They assess risks, advise on compliance with laws, plan sustainable projects, conduct audits, and suggest ways to reduce pollution and protect natural resources.

Environmental Remediation

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Environmental Remediation is the process of cleaning up polluted soil, water, or air to protect health and the environment. It involves assessing contamination, choosing safe cleanup methods, and restoring sites to safe, usable conditions.

Fire And Smoke Damage Restoration

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Fire and Smoke Damage Restoration is a service that cleans up and repairs homes after a fire, removing soot and odors, replacing damaged materials, and restoring structure and safety so you can return home quickly and with confidence.

General Contracting

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General Contracting is managing construction projects from start to finish, coordinating trades, scheduling work, sourcing materials, and ensuring quality and safety so the project is completed on time and within budget.

Healthcare Restoration

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Healthcare Restoration is a service that helps recover and improve health after illness or injury, including medical testing, rehabilitation, therapy, follow-up care, and support to return patients to daily life safely and more quickly.

Home Improvement

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Home Improvement is a service that helps you upgrade and repair your house, including tasks like fixing leaks, painting, remodeling rooms, installing fixtures, and maintaining systems to keep your home safe, comfortable, and efficient.

Home Restoration

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Home Restoration is a service that repairs and renovates damaged or worn parts of a house, bringing it back to good condition. It includes fixing walls, floors, roofs, plumbing, and electrical systems, often updating safety and functionality.

Hospitality Restoration

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Hospitality Restoration is a service that revives and refreshes hotels, restaurants, and venues after damage or wear. It involves cleaning, repairing, refurbishing rooms and common areas, updating safety and branding, and restoring guest-ready spaces with minimal downtime.

Hr Emergency Response

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Hr Emergency Response is a fast, coordinated human resources service that provides immediate support during workplace crises, such as safety incidents or policy breaches, handling urgent communication, guidance, and rapid, compliant actions to restore normal operations.

Infection Prevention

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Infection Prevention is a service that helps stop germs from spreading. It involves hygiene practices, cleanliness, vaccination support, and step-by-step protocols to protect people in healthcare or community settings.

Insurance Restoration

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Insurance Restoration is cleaning up and repairing damage after a covered loss, like fire or flood. It involves assessing damage, filing claims, coordinating repairs, and restoring home or business to its pre-loss condition with licensed contractors.

Mold Assessor

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Mold Assessor is a service that checks homes for mold, moisture, and related problems. It involves inspections, sampling if needed, and reporting findings with recommendations to fix leaks, dry areas, and improve air quality.

Mold Damage Restoration

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Mold Damage Restoration is a service that detects and removes mold growth, dries out affected areas, cleans and sanitizes surfaces, and repairs or restores spaces to prevent future mold problems. It involves assessment, containment, remediation, and restoration.

Mold Remediation Company

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Mold Remediation Company helps remove mold from homes or buildings, fixes moisture problems, cleans affected areas, and restores air quality to keep spaces safe and healthy.

Property Damage

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Property Damage is a service that helps assess, repair, or replace damaged property, documenting the loss, estimating costs, coordinating with insurers, and guiding steps to restore your belongings and the affected area.

Property Reconstruction

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Property Reconstruction is a service that restores damaged or lost building parts, structures, or interiors. It involves assessing damage, planning repairs, sourcing materials, and rebuilding or replacing components to return the property to a safe, functional state.

Property Restoration

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Property Restoration is a service that repairs and restores damaged homes or buildings, fixing structural issues, water or fire damage, replacing ruined materials, and making spaces safe, functional, and looking like new again.

Removing The Mold

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Removing The Mold is a service that cleans and eliminates mold from homes or buildings, prevents its return, and restores safe, healthy air quality. It involves inspection, containment, cleaning, moisture control, and prevention measures.

Residential/Commercial

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Residential/Commercial is a service that covers home and business work, including cleaning, maintenance, remodeling, or repairs. It involves assessing needs, planning, coordinating tasks, and delivering quality results for houses or commercial properties.

Restoration Process

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Restoration Process is a service that helps repair and renew damaged items, returning them to a usable, like-new state. It involves assessment, cleaning, repairing, restoring function or appearance, and final quality checks.

Risk Management

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Risk Management is the process of identifying, assessing, and prioritizing potential problems to reduce their impact. It involves planning, monitoring, and choosing actions to prevent losses, protect assets, and ensure smoother operations.

Security Services

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Security Services provides protection and monitoring to keep people, buildings, or events safe. It involves risk assessment, access control, surveillance, incident response, and trained staff handling safety and security measures for peace of mind.

Senior Living

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Senior Living is housing and care designed for older adults, offering safe living space, meals, housekeeping, and assistance with daily activities, plus social activities and medical support to help residents stay comfortable and independent as needed.

Soot Damage

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Soot Damage is a cleaning and restoration service that assesses and removes soot after fires, cleans affected surfaces, deodorizes, and restores rooms to safe, pre-loss condition.

Specialized Cleaning

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Specialized Cleaning is a professional cleaning service that targets hard-to-clean areas and delicate or specialized equipment. It involves thorough, tailored cleaning using the right tools, solutions, and safety practices for spaces like labs, medical clinics, and industrial facilities.

Specialty Cleaning

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Specialty Cleaning is a targeted cleaning service for hard-to-clean items and spaces, using specialized tools and methods to remove tough stains, sanitize, and refresh surfaces like upholstery, carpets, leather, and delicate equipment.

Storm Damage Restoration

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Storm Damage Restoration is a service that helps fix and recover homes or buildings after a storm, including assessing damage, removing water, drying out materials, repairing structure, and replacing damaged parts to restore safety and livability.

Storm Recovery

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Storm Recovery is a service that helps you recover after severe weather. It includes assessing damage, organizing repairs, coordinating with insurers, providing safety tips, and supporting cleanup to restore homes and businesses quickly and safely.

Structural Stabilization

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Structural Stabilization is a service that strengthens and supports buildings or structures to prevent movement or collapse. It involves assessing damage, reinforcing foundations, walls, and joints, and adding supports or braces to restore safety and stability.

Water & Flood Damage Restoration

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Water & Flood Damage Restoration helps fix homes after leaks or floods by removing water, drying and cleaning surfaces, preventing mold, and repairing affected areas to restore safety and usability.

Water Damage Cleanup

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Water Damage Cleanup is a service that quickly removes standing water, dries and sanitizes rooms, and repairs or replaces damaged materials after leaks, floods, or appliance failures to prevent mold and restore safe, dry living spaces.

Water Damage Recovery

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Water Damage Recovery is a service that restores spaces after water damage, including drying, cleaning, dehumidifying, mold prevention, and repairs to protect structure and belongings and return the area to safe, usable condition.

Water Mitigation

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Water Mitigation is the process of removing unwanted water from a building after plumbing leaks, flooding, or storms. It involves stopping the source, drying and dehumidifying rooms, assessing damage, removing damaged materials, and preventing mold growth.

FIRST ONSITE Property Restoration Reviews

Nancy L Shellhause
Nancy L Shellhause
5 ★★★★★
My husband and I were very impressed with the work that was done in our home we had a problem with mold we turned it into the insurance and these were the people that came out we were impressed with their professionalism. They were concerned about us are home and what we wanted done. I have never had anyone at this capacity with this kind of respect and honor for us and our home and that is amazing. I can trust them I don't have to be in the home when they're working and they are doing the best of their ability and the best for us I don't think you could ask for any better I give them a 150%. It has been a real blessing and I thank God for the experience and the job well done
Rick Westlake
Rick Westlake
5 ★★★★★
The men at First Onsite and the subcontractors beneath them did a nice job in restoring our water damaged walls, ceiling, and floor. All of the work was completed as planned and their craftsmanship was good. They even matched the color, look, and feel of the natural dark wood trim in our living room which was probably 80 if not 100 years old. Thank you, First Onsite!
Ross DuMonte
Ross DuMonte
5 ★★★★★
I used this company for repairs to my home after damage was done to it. Their response was fast and very professional. All repairs were completed and in a timely manner. When waiting for materials or items to be delivered or manufactured, I was always updated by either phone calls or Emails twice a week. The contractors used for repairs were knowledgeable in their craft and did outstanding work. I will definitely use First Onsite again if needed.
Rob Hoover
Rob Hoover
1 ★☆☆☆☆
Beware. For months I have communicated with them trying to get them to repair a roof job that is already leaking. The original work was poor, but it only leaks if the rain comes from a certain direction. They refused to stand behind their work. Considering the cost and more specifically their willingness to stand behind their work. This is your buyer beware.
Kurt Miller
Kurt Miller
5 ★★★★★
Exceptional water Damage Restoration. "Someone" in our house left a facet run for 2+ hours in a sink that was clogged. The water ran over the sink, thru the floor to the 1st floor, then into our basement. What a mess. We were devastated. Water seeped into the walls and flooring and ruined our bathroom vanity, destroyed the floor coverings on two floors. Thankfully, I called First Onsite, what I was told was the premier water damage restoration experts in our area. Their team arrived promptly and immediately got to work assessing the extent of the damage. They used advanced drying equipment and techniques to thoroughly extract the water and prevent any further issues. Their attention to detail was remarkable and they kept me informed every step of the way. The professionalism and expertise of First Onsite personnel, in particular Tom, Cody, Ben and Chris gave me peace of mind during a stressful few weeks. They even interfaced directly with our insurance company. We are beyond impressed with the exceptional service and high-quality workmanship they provided. I'd be the first to recommend this team to anyone unfortunate enough to suffer similar damage to their home. You'll be well taken care of. thanks guys!
Abby Play World
Abby Play World
1 ★☆☆☆☆
My opinion on the company called FIRST ON SITE. I would NOT recommend them for any work that you need done! They do not stick with the job until it is finished. The most time they spent at my home on any given day was two hours. I had to keep calling their coordinator to get work done. Along with at times he wouldn't even get back to us. When i finally got a bill i was shocked at the cost. We were charged for work that wasn't even done. I let them know i wasn't happy and the manager called and ask why. He said he'd look into and get back to me. That was 10 days ago and I've heard nothing. Great company First on Site. NOT!! I will say though the two youngs guys that actually did the work, were very good.
randall miller
randall miller
1 ★☆☆☆☆
This company will steal you blind. They charged me $ 8,80.46 for building a temporary wall in my garage that was damaged by a storm. State Farm sent them to us and said they would take care of everything. Almost 2 months go by and we hear nothing from FirstOnsite. StateFarm rejected there high bid . State Farm then sent there own adjuster and told us they will not use FirstOnsite for our repair. so FirstOnsite sends me a bill for $ 8,080.46 State Farm payed me $ 5,000 to pay First Onsite. But they are greedy and want all of the money. Then FirstOnsite instead of talking to us and trying to work something out ,they put a lien on my house. I never sighed any contract with this corrupt company. They have tried to trick me in to paying the full amount. State Farm is not much better they have given me the run around. AVOID THIS CORRUPT COMPANY AT ALL COST.
Mark Roush
Mark Roush
1 ★☆☆☆☆
Our insurance recommended first on-site. I wouldn't recommend them. We used them for a fire repair. I was really disappointed in how everything went. Never really got updates for how things were going or what was happening next. Had to have them come back n finish stuff they said was done. For example, no insulation in the attic, shotty painting in the kitchen, had to have it repainted, lights were missing or not working, shelves missing, horrible clean up.
Mary Bellomo
Mary Bellomo
1 ★☆☆☆☆
Our insurance company (USAA - my husband and I are both Veterans) called them to respond to our report of a leaky roof. They came out and their employee laid a tarp on the roof as a 'stop gap' until further work could be done, to prevent further leaks. The quote the company came back with for the entire job was so outrageous - nearly 10K more than the other quotes we had received from reputable companies. We declined, but cashed out with our insurance company so we could hire someone else. It was then that we discovered these crooks charged nearly $800 for laying a tarp. That was all they did. Lay. A. Tarp. To add insult to injury, when our competent roofer was doing the job, he noted that the nails used by Perfection Cleaning & Restoration were too long, and not the appropriate nail for this type of job (according to the roofer we hired). As such, ADDITIONAL LEAKS sprang up in our ceiling BECAUSE OF WHAT PERFECTION CLEANING & RESTORATION HAD DONE. We took pictures of the nails, and how deep they went, and our insurance company (USAA) was appalled at the shoddy work. We took pictures of all of it, and sent it to USAA, and I hope USAA recoups their loss, because this company caused an additional $6000 of damage to our roof that WASN'T THERE BEFORE, and then had the audacity to charge 800 dollars for it. This company price gouges and I would warn anyone against hiring them for anything. Plus, their staff is unpleasant and appeared smug and indignant about the damage they had caused.
Amanda Jean Hatfield
Amanda Jean Hatfield
5 ★★★★★
Great customer service, and excellent work. Contractors were friendly and efficient. We needed plumbing, HVAC, flooring, paint, and plaster, they took care of it all!
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About FIRST ONSITE Property Restoration

FIRST ONSITE Property Restoration is a comprehensive fire damage restoration service located at 1745 S Ihm Blvd, Freeport, IL 61032. Serving residential and commercial clients, the company operates as a trusted partner in the wake of disasters, offering an extensive range of services designed to restore properties to their pre-loss condition and beyond. The organization emphasizes a holistic approach to recovery, combining rapid response with meticulous workmanship, and it maintains a steady focus on minimizing disruption for property occupants and owners. In addition to fire damage restoration, FIRST ONSITE provides Water Damage Restoration Service, Mold Damage Restoration, and comprehensive Building Restoration Service, ensuring that moisture, smoke, and structural concerns are addressed in a coordinated, compliant manner. Their offerings extend to General Contracting and Building Construction, enabling streamlined project management from assessment through reconstruction. The team coordinates closely with insurance providers and stakeholders, translating complex restoration needs into clear, actionable plans and timelines, and they prioritize communication to keep clients informed at every stage of the process. Core capabilities include Emergency Response Planning, Disaster Planning, and Contingency Planning to prepare for and respond to catastrophic events with proactive strategies, equipment, and trained personnel. The company utilizes Drying & Dehumidification, Environmental Remediation, and Soot and Smoke Damage Restoration to restore air quality and indoor environments to safe and healthy conditions. With a portfolio that spans Residential/Commercial, Senior Living, Hospitality, and Healthcare Restoration, FIRST ONSITE demonstrates versatility across diverse settings, from single-family homes to multifloor commercial properties and critical facilities. Their scope also covers Debris Removal, Structural Stabilization, and Property Reconstruction to stabilize risks and rebuild spaces efficiently. In addition to fire-centric services, the team delivers Emergency Water Cleanup, Water Damage Cleanup, Water Mitigation, and Flood Damage Restoration, ensuring a comprehensive response to water intrusion. The organization emphasizes customer support, transparent communication, and accountability, aiming to exceed expectations while adhering to industry standards and best practices. The staff bring experience in Specialized Cleaning and Content Restoration, protecting possessions during the restoration journey. Overall, FIRST ONSITE Property Restoration positions itself as a reliable, full-service response partner for fire and water incidents, offering skilled craftsmanship, meticulous project management, and a commitment to restoring spaces with dignity and care for the people who use them.

Water Damage Restoration Service

FIRST ON SITE Property Restoration offers expert Water Damage Restoration in Freeport, IL, quickly mitigating floods, leaks, and mold risks with 24/7 service, advanced drying equipment, and thorough cleanup to restore your home or business.

Fire Damage Restoration Service

First Onsite Property Restoration in Freeport, IL offers expert fire damage restoration services to quickly assess, secure, and restore homes and businesses from smoke, fire, and soot damage with meticulous cleanup, odor control, and reconstruction support.

General Contractor

General Contractor services by FIRST ONSITE Property Restoration in Freeport, IL coordinate rapid reconstruction after damage, manage licensed contractors, ensure safety and quality, and restore homes and businesses to pre-loss condition with expert project oversight.

Building Restoration Service

FIRST ONSITE Property Restoration in Freeport, IL offers expert building restoration services, including water, fire, and storm damage recovery, structural repairs, and preventive remediation to restore properties quickly and safely.