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Flood Pros Emergency Water Removal

Flood Pros Emergency Water Removal in Machesney Park, IL specializes in fire damage restoration and rapid water removal services to minimize structural damage and mold risk.

Fire Damage Restoration Service at 11137 Bertram Rd in Machesney Park, IL 61115

Operational
★★★★★
Rating: 4.9 based on 209 reviews
Address: 11137 Bertram Rd, Machesney Park, IL 61115
Phone: 18153982379
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Flood Pros Emergency Water Removal

Flood Pros Emergency Water Removal Services

Additional Repairs

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Additional Repairs is extra maintenance work beyond the original plan, covering fixes not included initially. It involves diagnosing issues, proposing solutions, and carrying out repairs to restore or improve functions, often at the user’s request or to address new problems.

Air Duct Cleaning

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Air Duct Cleaning cleans the ducts and vents in your heating and cooling system to remove dust, dirt, and debris, improve airflow, reduce odors, and support better indoor air quality; it involves inspecting, sealing, and cleaning ducts and related components.

Backup Sump Pump

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Backup Sump Pump is a secondary pump that activates if your main sump pump fails or loses power, helping prevent basement flooding. It involves a backup power source, float switch, and sometimes a battery or water-activated system to automatically pump out water.

Basement Repairs

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Basement Repairs is a service that fixes and restores basements to stop leaks, fix cracks, waterproof walls, repair floors, and address moisture or structural issues to keep the space dry and safe.

Basement Water­proofing

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Basement waterproofing is a service that keeps underground spaces dry by sealing walls and floors, fixing cracks, installing drainage and a sump system, and applying moisture barriers to prevent water intrusion and mold growth.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, shampooing, or steam cleaning to restore freshness and extend carpet life. It involves pretreatment, cleaning, and sometimes deodorizing.

Concrete Repair

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Concrete Repair is fixing damaged concrete surfaces, such as cracks or holes in floors, walls, or sidewalks. It involves assessing damage, cleaning the area, applying patches or sealants, and sometimes re-placing or sealing to restore strength and appearance.

Concrete Sealing

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Concrete Sealing is applying a protective coating to concrete surfaces to prevent water, stains, and damage. It seals pores, enhances durability, and can improve color; a professional applies the sealant and may require curing time and surface prep.

Customized Solutions

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Customized Solutions is a service that designs tailored, practical plans to fit each client’s unique needs, combining expert advice, flexible options, and step-by-step implementation to achieve specific goals efficiently.

Disaster Restoration Services

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Disaster Restoration Services help recover homes or buildings after events like floods, fires, or storms. They assess damage, remove water or debris, dry and deodorize, repair structure, and restore belongings to their pre-event condition.

Emergency Services

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Emergency Services is the fast help you get during a crisis, including 911/999 dispatch, police, fire, and medical responders who assess danger, provide urgent care or rescue, and coordinate with hospitals to keep people safe until the situation is under control.

Fire Damage Restoration

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Fire Damage Restoration is a service that cleans up after a fire, removes soot and smoke, repairs structural damage, and restores your home or business to its safe, pre-fire condition through assessment, cleaning, repairs, and deodorizing.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water damage, then cleans surfaces, secures the property, and restores walls, floors, and ceilings back to their pre-fire condition.

Flood Restoration

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Flood Restoration is a service that cleans up and repairs damage after floodwater, removing water, drying and deodorizing spaces, treating mold, repairing walls and floors, and restoring homes or buildings to safe, normal condition.

Flood cleanup

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Flood cleanup is the process of removing water, drying and sanitizing a flooded area, and repairing damaged surfaces to prevent mold. It involves pumping out water, drying floors and walls, cleaning debris, disinfecting, and restoring utilities and damaged belongings.

Flood restoration

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Flood restoration is a service that helps repair homes after water damage from floods. It involves removing water, drying and dehumidifying, cleaning and sanitizing, drying structure and materials, repairing damaged items, and preventing mold and further damage.

Flooring

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Flooring is the service of installing or replacing the flooring in a space, such as wood, tile, vinyl, or carpet. It involves selecting materials, preparing the surface, measuring and cutting, fitting the floor, and finishing edges or seams for a smooth, durable floor.

Foundation Crack Repair

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Foundation Crack Repair is a home service that fixes cracks in a building’s concrete foundation. Technicians assess damage, seal cracks, apply epoxy or polyurethane, and may reinforce with additional supports to prevent further settling and protect the structure.

Free Estimate

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Free Estimate is a service that gives you a no-cost, no-obligation quote for work or repairs, often after a quick assessment or measurements, so you know expected costs before deciding to proceed.

Home Services

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Home Services is a platform that connects you with trusted professionals to handle home needs like repairs, cleaning, maintenance, and improvements, scheduling appointments and paying securely for services at your convenience.

Leak Detection

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Leak Detection is a service that finds hidden water or gas leaks using sensors and tests, identifying where leaks occur and recommending fixes to prevent waste, damage, and safety risks.

Mold Remediation

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Mold Remediation is cleaning up and removing mold growth in homes or buildings, stopping its spread, fixing moisture problems, and restoring safe, clean indoor air through inspection, containment, cleaning, and follow-up to prevent recurrence.

Mold Removal And Testing

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Mold Removal And Testing is a service that finds, removes, and cleans mold in homes or buildings, then tests the air or surfaces to confirm it’s gone and safe, using inspections, containment, cleaning, and clearance testing.

Mold Restoration

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Mold Restoration is a service that detects and removes mold growth, cleans affected areas, and fixes moisture problems to prevent it from returning, restoring a safer, healthier indoor environment.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and removing mold after water damage, drying affected areas, removing contaminated materials, treating surfaces to prevent regrowth, and restoring your home to a safe, dry, and healthy condition.

Mold inspection

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Mold inspection is a home check to find mold, moisture, and hidden leaks. A technician looks for growth, tests air and surfaces, and evaluates moisture sources to prevent health issues and damage.

Mold mitigation

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Mold mitigation is cleaning up and removing mold growth in a building, stopping moisture sources, drying the area, cleaning surfaces, and restoring safety so it stops spreading and prevents health issues.

Mold remediation

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Mold remediation is the process of removing mold from homes and buildings and fixing the moisture causing it. It includes assessing the affected area, containing it, safely removing mold growth, cleaning and drying surfaces, and repairing leaks to prevent recurrence.

Roofing

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Roofing is the service of installing, repairing, or replacing the top covering of a building. It involves inspecting for damage, choosing materials, and using tools to lay shingles, tiles, or metal to protect the structure from weather and leaks.

Service Call

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Service Call is a visit or interaction where a technician or agent comes to assist, diagnose, fix, or set up a product or system, explaining steps and confirming the issue is resolved while ensuring customer satisfaction.

Sewage Backup

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Sewage Backup is a service that detects and fixes sewage spills or blockages in your plumbing. It involves diagnosing clogs, removing backed-up waste, cleaning affected areas, sanitizing, and repairing pipes to prevent future backups.

Sewage Clean Up

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Sewage Clean Up is a service that safely removes sewage spills, wastewater, and contaminated materials from homes or buildings, then cleans, sanitizes, and disinfects affected areas to prevent odors and health risks.

Sewage Cleanup

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Sewage Cleanup is cleaning and restoring areas damaged by sewage spills, removing contaminated water, sewage solids, and odors, sanitizing surfaces, and ensuring the space is safe for use again through proper disposal and disinfection.

Sewage cleanup

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Sewage cleanup is the safe removal and cleaning of waste, water, and contaminated materials from sewage leaks or floods. It involves assessing contamination, disposing of hazardous waste, disinfecting surfaces, and restoring the affected area to a clean, safe condition.

Upholstery Cleaning

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Upholstery Cleaning is a service that deep-cleans fabrics on furniture like couches and chairs. It removes dirt, stains, and odors using gentle water-based cleaners, vacuums, and sometimes steam or special brushes to restore fabric and extend its life.

Water Leak

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Water Leak is a service that detects and fixes unwanted water escaping from pipes, fixtures, or systems. It involves locating leaks, assessing damage, and repairing pipes or fittings to prevent waste, water damage, and higher bills.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes and dries out water from floods or leaks, assesses damage, and restores affected areas—drying, cleaning, sanitizing, repairing structures, and replacing damaged materials to prevent mold and further harm.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or flooding, dries the area, removes affected materials, and treats the space to prevent future mold, improving safety and indoor air quality.

Water removal

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Water removal is the process of taking excess water away from a space or object, using pumps, pumps, or absorbent materials to dry floors, walls, or soils after floods, leaks, or spills, preventing damage and mold growth.

Waterproofing Solutions

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Waterproofing Solutions is a service that protects buildings from water damage by sealing foundations, walls, and roofs, using products like membranes, coatings, and drains to prevent leaks and keep interiors dry.

Wood Flooring

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Wood Flooring is the service of installing or refinishing wooden floorboards in homes or spaces. It involves choosing type and finish, preparing the surface, laying or sanding the boards, and sealing for durability and a smooth, attractive look.

Yearly Cleaning

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Yearly Cleaning is a thorough, once-a-year service that cleans and refreshes your space, including dusting, vacuuming, sanitizing surfaces, and checking and renewing fixtures to keep everything in good condition.

Yearly Inspections

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Yearly Inspections are a routine check-up service that reviews safety, condition, and compliance of equipment or facilities once a year, including a physical inspection, basic testing, and a written report with any recommended maintenance or fixes.

Flood Pros Emergency Water Removal Reviews

Libby Hoffman
Libby Hoffman
5 ★★★★★
Johnny was very thorough with all four pieces of furniture. We have a toddler grandson who joins us everyday so it was just time for a good cleaning. He did a great job. They look brand new. Thank you!
Brita Peterson
Brita Peterson
5 ★★★★★
Flood Pros did our remediation from water damage and the rebuild. They were professional and easy to work with, and our insurance was able to work well with them too. Every person who came to my house was polite and considerate of our space, asked for feedback and showed us what they were doing. When there were several workers here together their conversations were friendly and appropriate between each other, which made being home while they worked comfortable for me and my family. They always called well before they showed up. One time I missed the call and had just woke up when a painter arrived. Without me asking he offered to come back in 30 minutes, which was much appreciated. All the professionals took pride in their work, going beyond what was required to be sure everything looked finished and beautiful. There were some times I could not be there while things were being done and I felt comfortable enough to let them enter the house. They were mindful of our pets and left everything clean, safe and secured when they left. There were times when I was unresponsive to calls from the office because I was busy, but Casey was patient and understanding while staying persistent to be sure I was satisfied and that everything could move forward. I can't recommend Rockford Flood Pros enough. Thank you for saving our house!
Josh
Josh
5 ★★★★★
I just wanted to leave a positive review for Jenny and her crew. She was great to work with, very reasonable and understanding not only with the work and price but she also expressed her concerns and condolences towards our situation in general on a more personal level than strictly business. I'd highly recommend her and her crew. They did amazing work and made it possible for us to be able to move back into our home sooner.
Jo Ellyn treadman
Jo Ellyn treadman
5 ★★★★★
EDIT OF ORIGINAL REVIEW. I was not aware of the following items at the time of the original review. The outside site was cleaned up. However the interior in basement needed a vacuum and wipe down cleanup of cement and small debris on pipes, floors, and water softener lid has permanent cement that could have been washed off. There is cement residue in bottom of sump pump from cleaning of tools in laundry tub. There is a septic system and we would never clean tools that had cement on them in the laundry tub. The interior of the windows had some cut out areas along edges created when cutting out old windows. There was some cement put on the area but gaps were left. They were not cemented over to keep a clean line of the edge of the window. Looks sloppy and unprofessional. Some Picture’s attached. The lids on the outside of window wells are too big and not aligned correctly on top of the well. Flood pros removed 50+ year old basement windows and window wells. (5 total). The team was efficient and polite. The site was cleaned up and dirt smoothed back around the windows. The original bid did not include changing the dryer vent from the window. The new vent could not go through the new blocked glass windows. We bought a new outlet vent and flood pros cut the necessary hole for new vent. At no further cost on the original estimate. Very satisfied with the work done.
A H
A H
5 ★★★★★
⭐️⭐️⭐️⭐️⭐️ We came home around 9:30 PM to find water throughout our house and immediately called Flood Pros. Caleb and Johnny responded quickly and were incredibly thorough in explaining the entire mitigation process. They made us feel calm and reassured during a very stressful situation, which meant so much to us. We truly appreciate their professionalism and care while handling the mitigation. We’re looking forward to working with the rest of the Flood Pros team as we move into the restoration phase.
Angela Fryer
Angela Fryer
5 ★★★★★
Flood Pros was great. They came to assess the damage within an hour of calling them. The process was explained clearly and their assistance working with insurance was invaluable. Mike was completely courteous and professional throughout the process.
Sophia Darr
Sophia Darr
5 ★★★★★
Chris came out to give me a quote and explained things clearly. Kyle came out to do the job and was so nice and helpful! He did an amazing job and took the time to update me as he worked. We will definitely recommend FloodPros for their prompt response and quick service. Thank you!
Kim Devine
Kim Devine
5 ★★★★★
Flood Pros has been wonderful to work with! From the office staff who received our phone call, to Chris who came out quickly to assess our water damage and Rich who set up the drywall, dryers and dehumidifier. We highly recommend Flood Pros!
Brianna Williams
Brianna Williams
5 ★★★★★
Basement windows kept leaking every time it rained. Flood pros team came in installed beautiful new set of windows and windows wells such amazing group of guys highly recommend them. Their team was amazing great jobs guys. Thanks Jose Rocha, Juan and Jeravdo 😊
Kris Kullberg
Kris Kullberg
5 ★★★★★
Thank you so much for the fantastic job you did in helping restore our home. The workers were professional, helpful and accommodating to our needs. A special thanks to Hailey who went to bat with our insurance company to negotiate a fair settlement. We highly recommend Flood Pros. Before and after photos.
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About Flood Pros Emergency Water Removal

Flood Pros Emergency Water Removal specializes in comprehensive restoration services for properties affected by water, fire, and other damaging conditions. Located at 11137 Bertram Rd, Machesney Park, IL 61115, the company serves residential and commercial clients with a wide range of offerings designed to minimize damage, restore safety, and return spaces to their pre-loss condition. Their work spans Water Damage Restoration Service, Fire Damage Restoration Service, Waste Management Service, and Waterproofing Service, reflecting a holistic approach that addresses both immediate needs and long-term protection. The team emphasizes rapid response, professional communication, and collaborative problem solving to ensure clients feel supported throughout the recovery process. They provide services for Emergency Services, Disaster Restoration Services, and Customized Solutions, tailoring approaches to the unique characteristics of each project.

Core capabilities include restoration and cleanup for flooded environments, as well as fire damage mitigation and reconstruction planning. They handle Flood Restoration and Flood Cleanup, Water removal, and related cleanup and repair tasks that prevent further harm and support health and safety. In addition, they offer Carpet cleaning, Upholstery Cleaning, Wood Flooring, Flooring, Concrete Repair, Concrete Sealing, Basement Repairs, Basement Water-proofing, and Roofing work, ensuring a broad spectrum of interior improvements. Their Waterproofing Solutions and Basement Water-proofing help prevent future incidents, while Leak Detection and Water Leak services identify and address hidden sources of moisture before secondary damage occurs. They also provide Mold Remediation, Mold Removal And Testing, Mold Restoration, Mold damage restoration, Mold inspection, Mold mitigation, and Yearly Cleaning and Yearly Inspections to preserve indoor air quality and structural integrity. Free Estimate and Service Call options are available to initiate projects with clear expectations and transparent pricing.

Beyond immediate mitigation and restoration, Flood Pros offers Additional Repairs, Emergency Services, and Service Call responsiveness to address urgent needs. They support Sewage Cleanup, Sewage Backup, Sewage Clean Up, and Sewage cleanup with safety-focused practices and disposal procedures to protect occupants and ecosystems. Replacement and repair work includes Basement Repairs, Foundation Crack Repair, Concrete Repair, Roofing, and Flooring solutions, along with Customized Solutions to adapt to clients’ timelines and budgets. The team emphasizes professional interaction and courteous service, as reflected in customer feedback highlighting thorough workmanship, clear explanations, and considerate conduct during sensitive recovery periods. Their collaboration with insurance processes has been noted as valuable, helping clients navigate claims while ensuring quality outcomes.

In addition to remediation and repairs, the company offers Air Duct Cleaning, Sump Pump backups, and Free Estimates to facilitate planning and budgeting. Through a focus on comprehensive service delivery and a commitment to customer satisfaction, Flood Pros Emergency Water Removal aims to restore properties efficiently, safely, and with attention to detail, supporting families and businesses as they recover from water, fire, and related damages.

Water Damage Restoration Service

Flood Pros Emergency Water Removal in Machesney Park, IL offers fast, professional water damage restoration to dry, dehumidify, and restore homes after floods, storms, or leaks. Knowledgeable technicians, advanced equipment, and priority service to minimize damage and downtime.

Fire Damage Restoration Service

Fire Damage Restoration Service by Flood Pros Emergency Water Removal in Machesney Park, IL offers fast fire cleanup, smoke odor removal, soot cleanup, and professional rebuilding to restore homes after fire damage with care and expertise.

Waste Management Service

Waste Management Service by Flood Pros Emergency Water Removal in Machesney Park, IL handles debris cleanup, disposal, and recycling after floods, ensuring safe, compliant waste handling and environmentally responsible disposal for residential and commercial properties.

Waterproofing Service

Waterproofing Service by Flood Pros Emergency Water Removal in Machesney Park, IL helps prevent future water damage with expert basement and property sealing, moisture control, and resilient barrier solutions tailored to your home or business.