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Disaster Restoration Pros

Disaster Restoration Pros in Waterloo, IL specializes in comprehensive fire damage restoration, odor removal, material drying, and soot cleanup across 47 services. Trusted, responsive recovery for homes and businesses.

Fire Damage Restoration Service at 208 Heck Dr in Waterloo, IL 62298

Operational
★★★★★
Rating: 4.9 based on 167 reviews
Address: 208 Heck Dr, Waterloo, IL 62298
Phone: 13143912564
Emails:
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Disaster Restoration Pros

Disaster Restoration Pros Services

24/7 Response

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24/7 Response is a service that provides around-the-clock support and rapid assistance, handling emergencies, inquiries, or tasks any time of day or night with trained personnel ready to respond immediately and coordinate follow-up as needed.

Assessment Of The Damage

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Assessment Of The Damage is a service that evaluates and documents the extent of harm after an incident, inspecting the site, recording losses, and compiling a report to guide repairs, insurance, and recovery efforts.

Basement Waterproofing

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Basement Waterproofing is a service that keeps your basement dry by fixing leaks, sealing walls and floors, and installing drains or sump pumps to prevent moisture and water intrusion from the outside.

Black Mold

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Black Mold is a service that detects and removes hazardous mold growth in buildings, checks and fixes moisture problems, and prevents health risks by cleaning affected areas and advising on remediation steps.

Carpet Cleaning And Restoration

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Carpet Cleaning And Restoration is a service that cleans dirty carpets and repairs damage, using methods like vacuuming, stain removal, deep cleaning, and restoring fibers, padding, or seams to revive appearance and extend carpet life.

Commercial And Residential

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Commercial And Residential is a service that handles building needs for businesses and homes, including planning, construction, renovations, and maintenance, combining commercial-scale efficiency with residential comfort.

Containment Barriers

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Containment Barriers are safety measures that create physical and procedural boundaries to prevent spread of hazards. It involves barriers, access controls, signage, monitoring, and response plans to isolate, contain, and safely manage risks.

Content Disaster Restoration

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Content Disaster Restoration is a service that helps recover and restore damaged digital and physical content after disasters, such as floods or data loss, by cleaning, repairing, and rebuilding files, documents, images, and media so you can access them again.

Crack Repair

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Crack Repair is a service that fixes cracks in surfaces like walls, concrete, or pavement. It involves inspecting the crack, cleaning and prep, filling or sealing with appropriate materials, and smoothing for a durable, long-lasting finish.

Drain System

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Drain System is a service that clears blockages and fixes leaks in plumbing drainage lines, repairing pipes, replacing faulty components, and testing the system to ensure free-flowing wastewater from sinks, showers, and toilets.

Drainage Issues

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Drainage Issues helps identify and fix problems with water flow around a property, such as soggy yards, leaks, or poor drainage. It involves inspections, soil and slope checks, and recommended steps to divert or remove excess water and prevent damage.

Drainage Problem

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Drainage Problem is a service that identifies and fixes water drainage issues around a property, such as pooling, soggy ground, or poor runoff. It involves assessment, planning, and repairs to redirect water away to protect foundations and landscapes.

Drainage Solutions

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Drainage Solutions helps prevent or fix water problems around homes or buildings by assessing soil and drainage, then installing drains, grading, and sump or French drains to direct water away and keep foundations dry.

Drainage Systems

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Drainage Systems is a service that designs, installs, and maintains underground pipes and drains to remove surface and wastewater, prevent flooding, and keep buildings dry. It covers planning, layout, pipe sizing, trenching, testing, and regular upkeep.

Emergency Flood

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Emergency Flood is a rapid-response service that provides urgent flood risk assessment, immediate alerts, and swift coordination of rescue, shelter, and water removal. It involves rapid damage assessment, safety guidance, and mobilization of emergency teams and resources.

Emergency Water Extraction Removal

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Emergency Water Extraction Removal is a fast service that safely removes standing water after floods or leaks, dries the area, and prevents mold. Technicians assess damage, pump out water, remove wet materials, and apply drying equipment to restore rooms quickly.

Fire & Smoke Damage Restoration

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Fire & Smoke Damage Restoration is a service that cleans up and repairs homes after a fire, removing soot and smoke residues, removing damaged materials, deodorizing, drying moisture, and restoring structural integrity and appearance to make the space safe and livable again.

Flood Water Damage Restoration

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Flood Water Damage Restoration is a service that cleans up and repairs property after flooding, removing water, drying and sanitizing surfaces, preventing mold, and restoring ceilings, floors, and walls to their previous condition.

Foundation Drainage

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Foundation Drainage is a service that removes and redirects water away from your home's foundation to prevent leaks and cracks. It involves installing drains or piping around the foundation, grading for proper runoff, and sometimes a sump or pump system.

Foundation Drains

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Foundation Drains are waterproofing services that clear and install drains around a building’s foundation to prevent water seepage, reduce hydrostatic pressure, and protect basement walls from moisture and damage.

Foundation Repairs

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Foundation Repairs helps fix and stabilize the building’s foundation, using methods like underpinning, wall braces, or slabjacking to stop cracks, settling, or leaks, and to restore safety and structural integrity for homes or buildings.

Home Restoration

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Home Restoration is a service that repairs and rehabilitates a damaged house, fixing structure, walls, floors, and systems like plumbing and electrical to return a home to safe, functional condition after damage or deterioration.

Hvac System

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Hvac System is a heating, ventilation, and air conditioning setup that keeps indoor spaces comfortable by regulating temperature, humidity, and air quality through interconnected equipment like furnaces, air conditioners, ducts, and controls.

Installation Services

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Installation Services helps you put new equipment or systems into use, including setup, mounting, connection, configuration, testing, and final adjustments, ensuring everything works smoothly and safely in your space.

Insurance Claims

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Insurance Claims is the process of reporting a loss to your insurer, providing details and proof, and getting coverage or compensation for damages, injuries, or policy-covered events.

Moisture Damage

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Moisture Damage is a service that checks for water-related problems in buildings, like leaks, dampness, and mold. It involves inspecting areas, measuring moisture levels, identifying sources, and recommending fixes to prevent further damage.

Mold And Mildew Removal

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Mold and Mildew Removal is a service that cleans and removes mold and mildew from homes or buildings, safe from spores, often using cleaning solutions, scrub brushing, containment, and techniques to prevent regrowth and improve air quality.

Mold Cleaning

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Mold Cleaning is a service that removes mold from your home or business, stopping spread and improving air quality. It involves inspecting for mold, cleaning contaminated surfaces, treating with mold-killing products, and reducing moisture to prevent recurrence.

Mold Cleanup

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Mold Cleanup is a cleaning service that removes visible mold and controls moisture to prevent growth. It includes inspection, containment, cleaning surfaces, and sanitizing affected areas to protect indoor air quality and safety.

Mold Damage

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Mold Damage service helps identify, remove, and treat mold growth after water damage or high moisture. It involves inspection, containment, cleaning, drying, deodorizing, and preventing future mold through remediation and moisture control.

Mold Remediation & Mold Removal

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Mold Remediation & Mold Removal is a service that finds and fixes mold growth in buildings, removing mold, cleaning affected areas, and fixing moisture problems to prevent it from coming back. It improves air quality and protects your health and property.

Mold Testing

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Mold Testing checks your indoor air and surfaces for mold, collects samples, and analyzes them to identify types and levels of mold so you can know if remediation is needed and how to improve indoor air quality.

Mold Treatment

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Mold Treatment is a service that removes mold from walls, ceilings, and other areas and treats surfaces to prevent regrowth, using cleaning, drying, and sometimes fumigation or antifungal products to improve indoor air quality and protect the structure.

Mold cleaning

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Mold cleaning is the process of removing mold from surfaces to improve air quality and prevent damage. It involves inspecting for mold, cleaning and sanitizing affected areas, fixing moisture sources, and sometimes treating with cleaners or sealants to prevent regrowth.

Mold inspection

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Mold inspection is a service where a pro checks a building for moisture and visible mold, tests samples if needed, and identifies where mold may be growing, how much there is, and what to fix to prevent recurrence.

Mold remediation

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Mold remediation is the process of removing mold from indoor spaces and treating areas to prevent it from returning. It involves identifying moisture sources, cleaning affected surfaces, repairing damage, and improving ventilation to keep spaces dry and safe.

Odor Removal

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Odor Removal is a service that eliminates unwanted smells from spaces, fabrics, or belongings using cleaning, deodorizing agents, and equipment to neutralize sources and leave the area smelling fresh without harsh residues.

Pack Out Services

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Pack Out Services is a service that safely packs, inventories, and moves your belongings from a home or space, often for storage or relocation, handling labeling, wrapping, and transport to ensure items are protected and organized.

Recovery And Restoration

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Recovery And Restoration helps you recover lost data, repair damaged files, and restore systems after errors or disasters, including backups, system checks, and safe data restoration to bring you back to a working state.

Repair And Maintenance

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Repair and Maintenance is a service that fixes broken items and keeps them working well. It involves diagnosing problems, repairing parts, servicing, replacing worn components, and performing regular upkeep to prevent future issues.

Repair Process

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Repair Process is a service that fixes broken items by diagnosing the issue, planning the steps, repairing defects, testing for quality, and returning the item to working order, with clear timelines and updates throughout.

Residential Repair

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Residential Repair is a service that fixes common home issues—like electrical, plumbing, or appliance problems—by diagnosing the cause, repairing or replacing faulty parts, and restoring safety and normal function in your house.

Water Damage Causes

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Water Damage Causes is a service that explains how and why water damage happens, identifies common sources like leaks, floods, and burst pipes, and outlines steps to prevent, assess, and mitigate damage in homes or businesses.

Water Damage Repair

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Water Damage Repair is restoring your home after leaks or floods by removing excess water, drying and dehumidifying, cleaning and sanitizing, fixing structural damage, and repairing or replacing damaged materials to prevent mold and restore normal conditions.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and restores damaged structures, electronics, and belongings, handling debris removal, mold prevention, and repairs to walls, floors, and ceilings.

Water damage-related mold removal

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Water damage-related mold removal is the process of inspecting, drying, and cleaning areas where excess moisture caused mold growth. It includes identifying moisture sources, removing mold safely, sanitizing surfaces, and preventing future moisture problems.

Waterproofing Solutions

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Waterproofing Solutions is a service that prevents water leaks by sealing foundations, walls, and roofs. It involves assessing moisture, applying sealants or membranes, and offering drainage improvements to keep interiors dry and protected from water damage.

Disaster Restoration Pros Reviews

nun ya
nun ya
5 ★★★★★
I had these guys come out and take a look. I use Jared before a long long time ago and he was a really great person so I called them back. Said they really didn't find anything but I was gonna hire them if they did. I recommend to use these guys if something comes up
Will Springer
Will Springer
5 ★★★★★
DRP is my go-to for asbestos removal, foundation crack repairs, and mold and water mitigation. They have helped my clients many times, and I have also used them at my own home. Their customer service is great, their people are friendly and knowledgeable, and their prices are competitive. Thanks, DRP, for all you do!
Katelyn Dawson
Katelyn Dawson
5 ★★★★★
We recently sold an older home with an unfinished basement. During the sale process, we needed bids on a couple of possible basement repairs and we contacted Disaster Restoration Pros at the recommendation of a friend. Everyone we spoke with on the phone was friendly and super quick to respond. We needed them to make multiple visits to the house, and they were able to get us on their schedule right away, which was incredibly helpful when dealing with a closing deadline. The work was quoted at an affordable price. We will definitely contact again them if we need work done in our new home in the future and we would refer them to a friend or family member in a heartbeat!
Dani Hudson
Dani Hudson
5 ★★★★★
From the initial estimate to completion of the job, these guys were great. Our basement started flooding back in February after all the snow started melting and we were looking into waterproofing and having a sump pump installed. A friend recommended DRP and I'm so glad they did! They were incredibly professional and completed the job in less than a day and a half. I highly recommend them and would use them again if the need arises.
Anthony M
Anthony M
2 ★★☆☆☆
DRP came highly recommended to us so we had high hopes. The work itself was great. The issues we experienced were mainly due to communication. We were asked the same questions multiple times by different people, yet some of the employees that came to do the job seemed unaware of a few items that needed to be dealt with. A couple times they were freaking out over things that weren't listed or something that wasn't communicated to them. They said that all of the debris and furniture would be hauled away but then seemed confused when we asked them to do it. Our estimate included $225 to clean furniture that ended up being thrown out because it wasn't salvageable. When I called to ask to have that removed from our final bill, they said it would cost more to dispose of the furniture than to clean it so "it is what it is," yet, we had to dispose of roughly 60% to 70% of all the trash, furniture, and debris from the job. They plugged in a dehumidifier but didn't set it up properly so my father and I had to fix that as well. Everyone on the phone was super friendly and they moved up the available job date so it would be completed before we moved in to our new house which was greatly appreciated though. However, overall our experience was a negative one.
Patrick A
Patrick A
5 ★★★★★
DRP fixed our foundation before we moved into our new house. They had the most competitive quote and did a great job. There was a minor mishap, but Jerrod (owner) got involved immediately and rectified the issue above and beyond what any other contractor would have done. Highly recommend DRP. I plan on using them again in the future when the need arises!
Mary Weber
Mary Weber
5 ★★★★★
We had a great experience and felt comfortable hiring the company after meeting the owner Jerrod who was very professional yet friendly and made us feel at ease. We had a lot of mistrust with our insurance company and their inspection and assessment of the water damage and they never gave us the amount of money we deserved and needed to make the repairs. Jerrod came up with a conservative yet thorough estimate that we were comfortable with and fully addressed our water damage issues. I will do a second review on the work itself with pictures. But I am stressing this part because it really made a difference to have the owner come to our home, all the way in St. Charles, MO! to assess our damage and promise to help us figure it out. What a relief we found DRP, we thank you so much, and want to let everone know this is an excellent company to work with and we highly recommend!
Justin Perry
Justin Perry
5 ★★★★★
From the very first interaction and the entire length of the process, the DRP team was extremely professional, timely and affordable. They provided money saving advice by recommending elements of the project we could undertake ourselves and where their expertise could be most applicable. They also helped us with recommendations for other service work that was highly appreciated and fruitful. Overall a great experience and highly worthy of your business. Well done.
Boutique BN
Boutique BN
1 ★☆☆☆☆
This company came recommended, but I cannot in good faith recommend them. The company was extremely frustrating to work with on a basement drain system. Short version: lack of communication, did three walls instead of the four we paid for, which the fourth wall was completed after emails, texts, and phone calls, radon fan was silent is now noisy and they blamed us for noise/tried to say it was always that way, which are both lies, we have to pay for radon guy to come out now and fix the fan, black marks every few inches on wall that we have to clean and they keep smearing, concrete work for wall four is lumpy, had two times that no "final" walk throughs were completed even though workers said were (lies as we were not even present when they left), and don't take responsibility for their actions - it is everyone else's fault. Just like Teflon - nothing sticks to them. Sad.
Laura A.
Laura A.
5 ★★★★★
Our lives have been turned upside down due to mold in almost every wall in our home and also our basement. Jerrod was our unsung hero in our story. We hired another company before knowing about DRP. To put it mildly, they did a less than stellar job with mold remediation and he confirmed this. Jerrod gave his professional opinion, gave great advice and suggestions, and was truly sincere. He saved us a lot of further heartache and money in the process when he easily could have tried to be just like the other company. Thank you doesn’t fully cover it. I would recommend this company for their work and honesty.
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About Disaster Restoration Pros

Disaster Restoration Pros (DRP) is a comprehensive fire and water damage restoration service located at 208 Heck Dr, Waterloo, IL 62298. Serving both residential and commercial clients, DRP emphasizes a thorough, patient, and proactive approach to damage restoration, with a focus on safety, reliability, and quick response times. The company describes itself as a full-service provider for fire damage restoration, water damage restoration, mold remediation, and related recovery services, ensuring that every phase from assessment to repair is handled with attention to detail and professional oversight. Their offerings cover a wide range of damage scenarios, including emergency responses, containment, and the safe removal of hazardous materials when necessary, alongside practical restoration steps that restore spaces to pre-loss conditions. The team places strong emphasis on customer service, clear communication, and transparent pricing, aiming to minimize disruption to clients during stressful events and to assist with insurance claims throughout the recovery process. Their all-inclusive service approach integrates reconstruction and preventive measures to reduce the likelihood of future incidents, such as waterproofing solutions, foundation and drainage work, and moisture control strategies. Clients can expect guidance on the severity and scope of damage, with tailored plans that address structural integrity, flooring, walls, HVAC systems, and contents affected by smoke, heat, and water intrusion. The company’s portfolio of services also includes content disaster restoration, pack-out services, and careful handling of sensitive belongings to support a smooth transition during containment and restoration phases. DRP’s philosophy centers on delivering competent, courteous, and cost-conscious solutions that help property owners recover quickly and regain a sense of safety and normalcy after a disaster. They frequently engage in activities such as moisture and mold assessment, mold testing and remediation, odor removal, and the restoration of residential and commercial properties, all while coordinating with insurance providers to streamline claims and approvals. The address at Waterloo situates DRP as a local partner for families, landlords, and business operators who require dependable emergency response, expert cleanup, and long-term stabilization of their properties. In every project, Disaster Restoration Pros aims to combine technical proficiency with empathetic service, ensuring clients feel informed, supported, and confident in the path toward recovery. Their commitment to professional standards is reflected in a broad service spectrum that encompasses both immediate mitigation and durable restoration outcomes for fire and water incidents alike, underscoring their role as a trusted resource in the community for disaster recovery needs.

Water Damage Restoration Service

Water Damage Restoration Service in Waterloo, IL by Disaster Restoration Pros. Expert emergency response, water extraction, drying, mold prevention, and restoration to return your home to pre-loss condition quickly and safely. 24/7 availability.

Fire Damage Restoration Service

Fire Damage Restoration Service in Waterloo, IL by Disaster Restoration Pros. Fast, certified cleanup, board-up, debris removal, odor control, and complete fire damage repair to restore safety and property quickly and efficiently.