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Prime

Prime at 6244 Old Lagrange Rd Suite 5, Crestwood, KY 40014 offers expert fire damage restoration services, including cleanup, mitigation, soot removal, odor control, and structural repairs. Comprehensive 10-service solution for damaged properties.

Fire Damage Restoration Service at 6244 Old Lagrange Rd Suite 5 in Crestwood, KY 40014

Operational
★★★★★
Rating: 5.0 based on 74 reviews
Address: 3258 Ruckriegel Pkwy, Louisville, KY 40299
Phone: 15027274121
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Prime

Prime Services

Contents Cleaning

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Contents Cleaning is a service that removes dust, dirt, and debris from items inside containers or spaces, using safe methods to refresh and sanitize belongings without damage, often including wiping, wiping, and light disinfection.

Estate Cleanup

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Estate Cleanup is a service that clears out a home after someone passes away, sorting and removing belongings, organizing items, and cleaning spaces to prepare the property for sale or rental while handling sensitive disposal and donations respectfully.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water damage after a fire, then clears debris, cleans and sanitizes surfaces, and restores structure, walls, and systems to safe, livable condition.

Flood restoration

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Flood restoration is the process of cleaning up water damage after floods, drying out rooms, removing damaged materials, preventing mold, and restoring belongings and structure to safe, pre-flood condition.

Mold cleaning

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Mold cleaning is a service that removes visible mold and treats affected areas to prevent growth. It involves inspecting for moisture, cleaning surfaces, using specialty cleaners, and applying preventive measures to improve air quality and reduce health risks.

Mold damage restoration

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Mold damage restoration is cleaning up and fixing spaces damaged by mold growth, removing contaminated materials, cleaning and sanitizing surfaces, drying things out, repairing structural damage, and preventing future mold through moisture control.

Mold remediation

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Mold remediation is the process of removing mold growth from homes or buildings, fixing moisture sources, cleaning affected areas, and restoring safe indoor air quality to prevent health issues and future growth.

Sewage cleanup

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Sewage cleanup is the process of safely removing and cleaning sewage spills from homes or buildings, including cleaning up waste, disinfecting affected areas, removing damaged materials, and restoring safety and cleanliness to prevent health risks.

Trauma Cleanup

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Trauma Cleanup is a professional service that safely cleans and sanitizes sites after violent incidents, removing biohazards, odors, and debris, and restoring the area to a safe, clean condition with proper disposal and adherence to health regulations.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, and repairs damaged walls, floors, and ceilings to restore a home or building after leaks, floods, or spills.

Prime Reviews

Beth Jones
Beth Jones
5 ★★★★★
Prime restoration came to our home when our 20 year old water heater decided it was done and the bottom fell out! Our house was total chaos with most every room soaking wet! Prime knew just what to do and got to work getting all the water up and then started removing our bamboo flooring which was wet and badly damaged. They placed drying equipment and took care of everything! This company is very professional and the technicians worked really hard and they were very polite and courteous guys on top of the great job they did!
Josh Salmon
Josh Salmon
5 ★★★★★
Prime was great to work with for restoration after a fire with water damage. Not knowing the process they were the first to show up and help walk me through the process. Very professional and quick to action. I will use again and would recommend to anyone in need.
Mary Vincent
Mary Vincent
5 ★★★★★
I am so pleased and impressed with the professional work done by Ryan, Brenden and Conner at my Patio Home. I had water damage from a pipe burst behind a wall. Ryan was here immediately and they tore out the floors and wet drywall. Moved all of my furniture. Had the fans, dehumidifiers going within a day. Handled all communication for me with my insurance.. Took pictures of damage and submitted. I didn’t have to lift a finger or deal with anything. Brenden and his team took care of the rebuild install. Picked up my choice of flooring and had it done within a couple of days. Everything went so smooth and it could have been a total nightmare for me. Everything looks so perfect! Seriously this is the company when you need total professional and perfection. Thanks Prime Restoration!!! Ya’ll are amazing Also want say - they took the time to explain everything to me and were so patient and respectful.
Adanis Cabrera
Adanis Cabrera
5 ★★★★★
Prime Restoration was wonderful in our home. They got all the water out and clean up real good. They place equipment to dry everything and just fine young men! They were neat and very professional. Call this company if you need your home dry from water damage. They are good!
Melissa Hall
Melissa Hall
5 ★★★★★
I am so grateful to Prime for their rapid response to my water leak. I came home in the evening to find a broken/frozen pipe was flooding my downstairs. They had someone out first thing the next day to help minimize any damage. They patiently answered questions throughout the drying process (and there were a lot of questions so it would have tried the patience of a saint). They took the towels, sheets, and quilt I had used to try to soak up the water and washed and returned them. Workers arrived when promised and were polite. They respected my home by wearing plastic booties so as not to increase the mess the water had left. They finished today and everything seems well so that I can now begin the process of making repairs. Thanks, Guys! You are my heroes.
Sid Hopkins
Sid Hopkins
5 ★★★★★
I had an excellent experience with Prime Restoration. They were exceedingly accessible, responded promptly, clearly had my best interests at heart and definitely facilitated my dealings with my insurance carrier. I highly recommend them. Sharon was wonderful to work with.
Cauley Seaborne
Cauley Seaborne
5 ★★★★★
Our basement flooded with the heavy rain we had and we called Prime Restoration. They did a great job with everything. They got up all the water, removed all our flooring and cut out drywall to remove wet insulation behind our walls. They cleaned up everything and even mopped our floor! I can’t thank them enough for everything! Very professional people!
Kathleen Brower
Kathleen Brower
5 ★★★★★
I can’t say enough good things about prime restoration and their employees Sharon, Ryan, and Sean. They were quick to respond to my kitchen flooding issue. while here they were very Courteous & , efficient and I could not have been more pleased. Lots of follow-up to make sure all was going well. I would definitely recommend them for anyone Needing this type of service. Good job guys.
Morgan Noe
Morgan Noe
5 ★★★★★
Our sump pump failed during the rain storm we had. We literally had 4 inches of standing water in our basement. Prime restoration showed up and they told us they would take care of everything and they certainly did! This company is truly a blessing when something like this happens. I would recommended Prime if you ever need this type work done in your home! You will not be disappointed!
Shelly Mattingly
Shelly Mattingly
5 ★★★★★
This is a great company that I will highly recommend to everyone I know! I can’t even begin to express our sincere appreciation for everything they did for us as we were in panic mode from a flooded house. They made us feel comfortable with the game plan and worked hard and kept us calm the whole time. They definitely have a ton of experience in this industry and know exactly what to do!!!!! Sharon C
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About Prime

Prime is a dedicated Fire Damage Restoration Service located at 6244 Old Lagrange Rd Suite 5, Crestwood, KY 40014, and serves residential and small commercial properties with a focus on comprehensive recovery after fires, floods, and related emergencies. The company operates in the realm of Water Damage Restoration Service and Fire Damage Restoration Service, providing careful assessment, rapid response, and thorough cleanup to restore homes and livelihoods. Prime emphasizes a holistic approach that begins with safety checks, moisture and structural assessments, and a detailed plan to mitigate further damage while guiding clients through insurance documentation and communication with carriers. The team specializes in Contents Cleaning, Estate Cleanup, Fire damage cleanup & repair, Flood restoration, Mold cleaning, Mold damage restoration, Mold remediation, Sewage cleanup, Trauma Cleanup, and Water damage-related cleanup & repair, ensuring that every aspect of a disaster is addressed with professionalism and care. The firm values clear communication, ensuring homeowners understand the scope, expected timelines, and next steps at every phase of the restoration process.

Prime’s services extend beyond immediate remediation to include skilled demolition, controlled tear-out, drying and dehumidification strategies, and precision rebuild coordination. They bring experience in drying equipment setup, moisture management, and equipment monitoring to optimize restoration speed while protecting the integrity of the structure and contents. The team is trained in handling sensitive and complex scenarios that arise from fires, including smoke odor removal, hazardous material handling, and safe disposal as required. When fires or water intrusions compromise personal spaces, Prime focuses on preserving belongings whenever possible and performing meticulous cleanup and repair to return homes to pre-loss conditions. The Crestwood area benefits from a local company that understands regional building codes, insurance expectations, and the needs of families recovering from disasters. Prime’s approach combines technical expertise with responsive service, aiming to minimize disruption and provide dependable support during stressful times. Customers have noted the team’s professionalism, courteous conduct, and proactive communication as key strengths in navigating the restoration process and achieving timely, satisfactory outcomes. The company’s commitment to thorough documentation, project updates, and collaborative problem-solving helps clients feel supported from initial emergency response through final repairs.

Water Damage Restoration Service

Prime’s Water Damage Restoration Service in Crestwood, KY offers fast, reliable cleanup, moisture removal, sewage and mold remediation, and 24/7 emergency response to restore your property safely and efficiently.

Fire Damage Restoration Service

Prime in Crestwood, KY offers expert fire damage restoration, including smoke and soot cleanup, odor removal, structure drying, and safe, thorough repairs to restore your home quickly and with care.