Home - Kentucky - Florence - 1st Call Disaster Services

1st Call Disaster Services

1st Call Disaster Services offers expert fire damage restoration in Florence, KY, restoring homes and properties with comprehensive services tailored to each project.

Fire Damage Restoration Service at 7960 Kentucky Dr Suite 8 in Florence, KY 41042

Operational
★★★★★
Rating: 4.6 based on 214 reviews
Address: 7960 Kentucky Dr, Florence, KY 41042
Phone: 18596462361
Emails:
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Get Directions Call Now Book a Service
1st Call Disaster Services

1st Call Disaster Services Services

24 Hour Emergency Response

+

When disaster strikes, immediate action is crucial. Our rapid response team tackles water damage, fire damage and much more, ensuring your property is restored quickly and efficiently. With expert technicians and state of the art equipment, we minimize disruption and provide peace of mind.

Air Filtration

+

Air Filtration is a service that cleans indoor air by removing dust, pollen, smoke, and other particles using filters or purifiers, improving air quality for healthier living or work spaces.

Allergen Control

+

Breathe easy with effective allergen control that targets dust, mold, and pet dander. Our specialized techniques ensure a cleaner, healthier environment, reducing allergy symptoms and improving indoor air quality. Experience relief and comfort in your space.

Appliance Leak Cleanup

+

Water pooling from appliance leaks can cause significant damage. Our expert team specializes in appliance leak cleanup swiftly removes standing water, preventing mold growth and structural issues. With advanced equipment and techniques, we ensure your space is dry and safe, restoring peace of mind.

Biohazard & Trauma

+

Dealing with the aftermath of a traumatic event can be overwhelming. Our expert team specializes in safe and thorough biohazard and trauma cleanup, ensuring your space is restored to a safe environment. Trust us for compassionate, discreet service that prioritizes your peace of mind.

Biohazard Cleanup Services

+

Dealing with hazardous materials can be overwhelming. Our expert team ensures safe and thorough biohazard cleanup services, using specialized equipment to restore your space. Trust us to handle the mess, providing peace of mind and a clean environment for your home or business.

Board-Ups

+

When disaster strikes, securing your property is crucial. Our board-up service uses durable materials to quickly seal openings, preventing further damage from weather or intruders. Trust our experienced team to provide fast, reliable protection for your home or business.

Burst Pipes

+

Burst Pipes is a plumbing service that identifies and fixes pipes that have burst or cracked, leaking water. It includes locating the break, repairing or replacing damaged sections, and restoring water flow while preventing further damage.

Cleaning & Sanitization Services

+

Cleaning & Sanitization Services is a service that removes dirt, germs, and odors from spaces using cleaners, disinfectants, and proper techniques to keep environments safe, fresh, and hygienic for occupants.

Commercial Cleaning

+

A spotless workspace boosts morale and productivity. Our team tackles dirt, allergens, and grime using high grade products and advanced techniques. Experience a healthier environment that enhances employee well being and impresses clients with our thorough commercial cleaning.

Commercial Disaster

+

Commercial Disaster is a service that helps businesses prepare for, respond to, and recover from major crises like natural disasters, cyberattacks, or supply chain disruptions, covering risk assessment, emergency plans, recovery strategies, and communications.

Comprehensive Reconstruction Services

+

When disaster strikes, rapid response is crucial. Our skilled team specializes in comprehensive reconstruction services from water and fire damage, ensuring a thorough recovery. With advanced techniques and compassionate service, we help you regain peace of mind and restore your space efficiently.

Consultation Services

+

Facing unexpected damage? Our expert consultation services guide you through recovery options, ensuring you understand every step. With tailored advice and a focus on your unique needs, we help you make informed decisions for effective restoration and peace of mind.

Damage Assessment

+

Identifying hidden damage is crucial for effective restoration. Our thorough damage assessments utilize advanced techniques to uncover issues like mold or structural weaknesses, ensuring your property is safe and sound. Trust our experts to guide you through recovery with precision.

Damage Mitigation

+

Swiftly addressing water and fire damage, our expert team employs advanced techniques to restore your property. We prioritize your peace of mind, ensuring thorough assessments and tailored solutions that stand out for their efficiency and care. Trust us to damage mitigate your disaster.

Damage Reconstruction

+

When disaster strikes, rapid response is crucial. Our expert team specializes in complete damage reconstruction from severe water and fire damage, using advanced techniques and equipment. Trust us to bring your space back to life, ensuring safety and peace of mind during recovery.

Damage Recovery Services

+

When disaster strikes, quick action is crucial. Our certified team specializes in damage recovery services from water and fire damage, using advanced techniques and equipment. We prioritize your peace of mind, ensuring a thorough recovery process that brings your space back to life.

Damage Repair

+

When disaster strikes, quick action is crucial. Our certified team specializes in damage repair services from water and fire damage, using advanced techniques and equipment. We prioritize your peace of mind, ensuring a thorough recovery process that brings your space back to life.

Disaster Planning

+

Unexpected emergencies can leave you feeling overwhelmed. Our expert team develops tailored disaster planning to safeguard your property, ensuring quick recovery from water, fire, or storm damage. With proactive strategies, we minimize risks and protect your peace of mind.

Disaster Response

+

Disaster Response is a service that helps communities prepare for, respond to, and recover from emergencies. It involves rapid assessment, coordination of aid, safety measures, medical care, rescue, and recovery planning to reduce harm and rebuild resources after a disaster.

Disaster Restoration

+

When disaster strikes, quick action is crucial. Our expert team specializes in disaster restoration from water and fire damage, using advanced techniques and equipment. We prioritize your peace of mind, ensuring a thorough recovery process that brings your space back to life.

Document Drying

+

Document Drying is a service that safely removes moisture from wet papers, photos, or books using controlled air, heat, or desiccants to prevent damage, mold, or curling, then preserves and scans or stores the dried items for long-term use.

Document Recovery Services

+

When disaster strikes, quick document recovery services is essential. Our experts utilize advanced techniques to restore vital papers, photos, and digital files, ensuring you regain what matters most. Trust us to handle your recovery needs with care and precision.

Document Restoration

+

Water damaged documents can be restored using specialized drying techniques and archival methods. Our experts carefully handle each piece, ensuring vital information is preserved while minimizing further damage for complete document restoration. Trust us to revive your important papers with care.

Emergency Power Generation

+

Emergency Power Generation is a service that provides temporary electrical power during outages using backup generators and fuel plans, ensuring critical systems stay on, loads are managed safely, and power is restored quickly when the main grid fails.

Energy Solutions

+

Energy Solutions is a service that helps you manage and save energy in homes or businesses, explaining options, planning improvements, and guiding you through steps like energy audits, efficient devices, and cost-saving strategies.

Fire & Smoke Damage Restoration

+

Fire & Smoke Damage Restoration is a service that cleans up and repairs homes after a fire, removing smoke, soot, and water damage, and restoring structure, walls, floors, and contents to a safe, livable condition.

Flood cleanup

+

Rapid response to water damage ensures your property is restored quickly and efficiently. Our certified team uses advanced flood cleanup techniques to remove moisture, prevent mold growth, and restore your space to its original condition, minimizing disruption and stress.

Flood restoration

+

Rapid response to flooding and water damage ensures your property is restored quickly and efficiently. Our certified team uses advanced flood restoration techniques to remove water damage, prevent mold growth, and restore your space to its original condition, minimizing disruption and stress.

Flooded Basement

+

Waterlogged spaces can lead to mold and structural damage. Our expert team uses advanced drying techniques and equipment to restore your flooded basement quickly and efficiently. Trust us for water damage restoration and prevent future issues, ensuring your home stays safe and dry.

Frozen Pipes

+

When temperatures drop, pipes can freeze and burst, causing costly damage. Our expert team quickly identifies and resolves frozen pipe issues, preventing further water damage. Count on us for efficient, reliable service that restores your peace of mind.

Generator Rental

+

Generator Rental is a service where you reserve portable generators for temporary power needs, such as events or construction sites. It includes delivery, setup, fuel options, and support, so you have reliable electricity when and where you need it.

Hail Damage

+

Severe hail damage can leave your roof vulnerable. Our expert team quickly assesses and repairs leaks, ensuring your home stays protected. With top notch materials and techniques, we restore your roof's integrity, giving you peace of mind after the storm.

Hail Damage Restoration

+

Severe hail can leave your property vulnerable. Our expert team specializes in restoring roofs and exteriors, ensuring protection against future storms. With advanced techniques and quality materials, we bring your home back to its original condition. For full hail damage restoration, trust us.

Hazardous Materials

+

Dealing with hazardous materials can be daunting. Our certified team safely handles and disposes of toxic substances, ensuring your property is secure and compliant. With advanced techniques and equipment, we prioritize your safety and peace of mind during the cleanup process.

Hoarding Cleaning

+

We know hoarding cleaning can be stressful and hard to juggle, Our specialized team tackles hoarding situations with compassion and efficiency, ensuring safe removal and thorough cleaning. We restore order helping you reclaim your home and peace of mind. Let us help you breathe easier!

Home Services

+

We provide a large range of home services, Our certified team specializes in many home services from water and fire damage to remodeling and restoring, using advanced techniques and equipment. We prioritize your needs, ensuring a thorough recovery process that brings your property back to life.

Insurance Claims Assistance

+

Insurance Claims Assistance helps you navigate filing an insurance claim. It explains coverage, gathers documents, fills forms, communicates with insurers, tracks progress, and follows up to speed up settlement, ensuring you understand steps and options.

Lead Removal

+

Lead exposure can pose serious health risks. Our specialized service ensures safe and effective lead removal, utilizing advanced techniques and certified professionals. Trust us to restore your environment, prioritizing safety and peace of mind for your family or business.

Leaks In Roofs

+

Water pooling on your ceiling? Our expert team quickly identifies and repairs leaks, preventing further damage. With advanced techniques and quality materials, we ensure your roof is secure and your home stays dry. Trust us for reliable, efficient service.

Microbial Treatments

+

Eliminate harmful microbes with advanced treatments that target mold, bacteria, and viruses. Our certified team uses advanced microbial treatments to ensure a safe environment for your home or business. Experience peace of mind with thorough, effective microbial remediation.

Mold Cleanup

+

Mold can cause serious health issues and damage to your property. Our expert team uses advanced techniques to safely remove mold and prevent future growth, ensuring complete mold cleanup and a healthy environment. Trust us for thorough and effective mold clean up and mold remediation solutions.

Mold Remediation

+

Mold Remediation is the process of finding and removing mold growth from your home, cleaning affected areas, fixing moisture sources, and making the space safe and healthy again through containment, cleaning, and restoration.

Mold Removal

+

Mold Removal is a service that detects, cleans, and prevents mold growth in homes or buildings. It involves inspecting for moisture and mold, safely removing affected materials, treating surfaces, and fixing moisture sources to prevent recurrence.

Mold Treatment

+

Mold can cause serious health issues and property damage. Our expert team uses advanced techniques and mold treatments to identify and eliminate mold, ensuring a safe environment. With thorough and effective treatments, we restore your peace of mind and protect your property.

Mold damage restoration

+

Mold can compromise your health and property. Our team is trained for mold damage restoration and uses advanced techniques to identify and eliminate mold, ensuring a safe environment. We provide thorough restoration, effective remediation, and preventive measures, restoring your peace of mind.

Property Damage

+

Property Damage is a service that helps assess and repair or replace items and structures that have been damaged due to accidents, weather, or other events, including estimating costs, coordinating repairs, and documenting the loss for insurance purposes.

Property Damage Reconstruction

+

When disaster strikes, timely reconstruction is crucial. Our expert team specializes in restoring properties from water, fire, and storm damage, ensuring a seamless recovery process. Count on us for quality workmanship and compassionate support during tough times.

Property Destruction

+

Property Destruction is a service that helps safely remove or dismantle buildings, furniture, or other items, often to prepare a site or clear assets. It involves planning, safety checks, controlled demolition, waste disposal, and site cleanup.

Property Reconstruction

+

When disaster strikes, quick action is crucial. Our expert team specializes in complete property reconstruction from water, fire, mold and any other damages, using advanced techniques and materials. We prioritize your peace of mind, for a seamless recovery process that brings your space back.

Reconstruction Roof

+

Severe weather can leave roofs compromised and vulnerable. Our expert team specializes in comprehensive roof reconstruction, using high quality materials to restore integrity and protect your property. Trust us for reliable, efficient service that prioritizes your safety.

Records Recovery

+

Record and document loss can be devastating. Our expert team specializes in recovering vital records from damaged documents, ensuring your important information is restored quickly and securely. Trust us to handle your records with care, providing peace of mind during tough times.

Records Restoration

+

Preserve your cherished memories with expert records restoration. Our team uses advanced techniques for records restoration and damaged documents, photos, and media, ensuring they’re saved for future generations. Trust us to handle your valuable items with care and precision.

Removing Standing Water

+

Standing water can lead to serious damage and mold growth. Our expert team uses advanced extraction techniques and powerful pumps to quickly for removing standing water, protecting your property and restoring peace of mind. Swift action prevents costly repairs down the line.

Repair And Rebuild

+

When disaster strikes, quick action is crucial. Our expert team specializes in restoring properties from water and fire damage, using advanced techniques and equipment to repair and rebuild. We prioritize your peace of mind, ensuring a thorough and efficient recovery process tailored to your needs.

Residential And Commercial

+

Residential and Commercial is a service that manages and maintains homes and business properties, including cleaning, repairs, landscaping, scheduling, and basic upkeep to keep spaces safe, functional, and well cared for.

Restoration And Reconstruction

+

When disaster strikes, quick action is crucial. Our expert team specializes in restoring and reconstruction for properties from water and fire damage, using advanced techniques and equipment. We ensure thorough cleanup and reconstruction, helping you regain peace of mind and a safe environment.

Restoration Projects

+

Restoration Projects is a service that helps repair and revive damaged or aging buildings, sites, or artifacts. It involves planning, securing funds, stabilizing structures, preserving original features, and coordinating skilled trades to restore function and value.

Roof Damage Repair

+

Roof Damage Repair is fixing issues caused by storms, leaks, or wear. It involves inspecting for damage, repairing or replacing damaged shingles or materials, sealing leaks, and restoring the roof’s strength to prevent future water intrusion.

Roof Replacement

+

Roof Replacement is when old or damaged roofing is fully removed and replaced with new shingles or materials, flashing, and insulation. It protects your home from leaks, improves energy efficiency, and lasts decades with proper installation and maintenance.

Roof Restoration

+

Roof Restoration is the process of repairing and renewing an old roof to stop leaks, reinforce its structure, and improve appearance. It may include cleaning, replacing damaged tiles or shingles, resealing, painting, and applying protective coatings to extend its life.

Roof damage repair

+

Storms can leave roofs vulnerable to leaks and damage. Our expert roof damage repair team quickly assesses and repairs roof damage issues, ensuring your home stays dry and secure. With quality materials and skilled craftsmanship, we restore your peace of mind after a disaster strikes.

Roof inspection

+

A thorough roof inspection identifies leaks, damage, and wear before they escalate into costly repairs preventing roof damage. Our certified team uses advanced tools to assess your roof's condition, ensuring your home stays protected from the elements. Trust us for peace of mind.

Roof installation

+

Old and damage roofs can cause serious internal damage. Our expert team uses high quality materials and advanced techniques to ensure a durable roof installation, protecting your home from leaks and structural issues. Trust us for reliable, efficient roofing solutions.

Roof repair

+

Storm damage can lead to leaks and structural issues. Our expert team specializes in roof repair, ensuring your home stays safe and dry. With quality materials and skilled craftsmanship, we restore your peace of mind and protect your investment.

Roofing

+

Our expert team tackles leaks, storm damage and any roofing issues you may have with precision, using top grade materials for lasting repairs. Count on us for quick, reliable service that restores your peace of mind and protects your property from further issues.

Sewage Backup

+

Facing a sewage backup can be overwhelming. Our expert team quickly identifies the source and provides thorough cleanup and restoration, ensuring your property is safe and sanitary. Count on us for prompt, reliable service that prioritizes your peace of mind.

Sewage Cleanup

+

Sewage Cleanup is a service that removes and treats contaminated water and waste from sewer spills, floods, or backups. It involves safety gear, removing solids, cleaning and disinfecting surfaces, and ensuring the area is dry and safe for use again.

Soot Cleanup

+

Soot Cleanup is a service that removes soot and residue from fire or smoke damage, cleaning surfaces, ductwork, and HVAC systems, restoring air quality, reducing odors, and preparing spaces for repairs.

Storm Damage Restoration

+

Storm Damage Restoration is a service that helps repair homes after storms, fixing water or wind damage, removing debris, drying and restoring interiors, and returning your property to its pre-storm condition through inspection, cleanup, and repairs.

Structural Damage

+

Structural damage can lead to serious safety hazards. Our expert team specializes in assessing and repairing damage, ensuring your property is secure and stable. With advanced techniques and materials, we restore integrity and peace of mind, prioritizing your safety.

Tree Removing

+

Storm damage can leave hazardous trees threatening your property. Our expert team specializes in tree removing, ensuring your landscape is secure and healthy. With advanced equipment and techniques, we prioritize safety and efficiency, restoring peace of mind.

Unattended Death Cleanup

+

Dealing with the aftermath of an unattended death cleanup is something no one should have to do. Our specialized cleanup service ensures thorough sanitation and restoration, using advanced techniques to remove biohazards. Trust us to handle the sensitive details with care and professionalism.

Water Damage Cleanup Services

+

Swiftly addressing leaks and flooding, our expert team employs state of the art water damage cleanup services to restore your property. We minimize mold risks and structural damage, ensuring a thorough cleanup. Trust us to bring peace of mind during your water damage crisis.

Water Damage Repair

+

Water Damage Repair restores spaces after flooding or leaks by removing excess water, drying and dehumidifying, fixing damaged materials, preventing mold, and restoring normal function and appearance of rooms or structures.

Water Extraction

+

Water Extraction is a service that removes unwanted water from spaces, equipment, or environments. It involves assessment, pumping, dehumidifying, and drying to prevent damage, mold, and odors, returning areas to safe, dry conditions.

Water removal

+

Rapid water removal and restoration minimizes damage and prevents mold growth, ensuring your property stays safe and dry. Our certified team uses advanced equipment for efficient removal and restoration, providing peace of mind during stressful times. Trust us for reliable service.

Wind & Hail Damage

+

Severe storms can leave your property vulnerable. Our expert team quickly assesses and repairs wind and hail damage, restoring your roof's integrity from wind and hail damage. With advanced techniques and materials, we ensure lasting protection and peace of mind for your home or business.

emergency roofing services

+

Storm damage can leave your roof vulnerable. Our rapid response team specializes in emergency roofing services and repairs, using high quality materials to restore integrity and prevent further issues. Trust us to safeguard your home with expert solutions tailored to your needs.

1st Call Disaster Services Reviews

Henry
Henry
1 ★☆☆☆☆
Way too many issues with my roof and siding installation to be able to give a good review. they completed a new roof and siding installation 11/23. Immediately after installation day I had to have someone come out to re-attach the AC J-box. The weeks after cleaning up nails, screws and trash left behind. Since installation I have had to call them at least 4 times to correct siding falling off, water intrusion around the windows due to moisture barrier not being installed per the manufacturer, facia falling off, and roof leaks. I have had to wait any where between a week to now over a month for them to correct the issues from my last call of siding and roof leak.
Adam Singley
Adam Singley
5 ★★★★★
The 1st Call Disaster Service team was professional and very helpful. AJ, Brennan, and Jonah answered any and all questions we asked. They arrived promptly and explained how the process worked. They were great with communication throughout the process and arrived each day at the time they said they’d be there. We truly appreciated their friendliness as well as their patience with us.
Nicole Hines
Nicole Hines
5 ★★★★★
1st call was nothing but professional and helpful every step of the way through my disaster of water damage. They came out quicky and were so kind and helpful. They worked quickly to clean up all the water. A big shout out to Brennan, Jonah and Aj on the mitigation team for great work and answering all my questions.
H. G.
H. G.
1 ★☆☆☆☆
Seeking a reliable contractor after water damage, I chose 1stCall two years ago, swayed by positive online reviews. Unfortunately, my experience was devastating. 1stCall delivered exceptionally poor-quality work, using substandard materials and failing to meet critical building standards. They neglected to arrange mandatory city inspections, resulting in their work being condemned. The nightmare escalated when they abruptly walked off the job, leaving my home unfinished and me to endure two years of hotel living. Their breach of contract has led to ongoing legal action. I wouldn't wish this ordeal on anyone and urge you to avoid 1stCall for any home rebuilding or remodeling needs. If there was a negative rating, 1stCall will deserve that. Even 1 star rating is too much for this horrible experience. The attached photos are taken after 1stCall claimed the work is finished and they walked away from the job !!
Chelsea Isfort
Chelsea Isfort
5 ★★★★★
What started as a nightmare quickly turned into a smooth, speedy recovery thanks Clint and Jonah! The water damage inside my home was extremely overwhelming, but from the time I called them it has been taken with such care! Physically and mentally, knowing these gentlemen cared so deeply for the work they are doing. Between communication, the work put into the job, and compassion I was in good hands! I cannot thank them enough, please be sure to call or refer 1st call disaster services if a Tragedy happens to you or someone you know.
Jessica King
Jessica King
5 ★★★★★
First Call was incredible to work with following a water damage incident caused from the unit above mine. Their team was knowledgeable, flexible, and prompt with their communication. Clint, AJ, Jonah, and Brennan assisted in my repairs and provided excellent service. Would recommend the company to friends and family.
Keith
Keith
5 ★★★★★
Great Job by all 3 guys who showed up the day after my water disaster to get things started and all cleaned up. Communicated very well with me everything that needed to be done. Even brought us breakfast the first day they showed up. Pleasant surprise. Mitigation process was very smooth efficient. Kept the house clean as possible for us with plastic barriers to kept heat and dust from entering other clean rooms. BTW, they answered the phones every time I called, even on Christmas Day. I also had 1st Call do the reconstruction work as well. We needed drywall reconstruction, painting, carpet reinstalled, laminate flooring put in, and the entire kitchen porcelain tile torn up and replace. I am completely satisfied with the entire team that worked on getting everything back in order at my home. The entire team did an excellent job. Especially Shawn since he was here almost everyday and here from the beginning. They were all very professional and a joy to talk to every day. Thanks so much 1st Call for everything.
Seth
Seth
5 ★★★★★
The 1st Call Disaster Service team was professional, thorough, and incredibly helpful during a very stressful time. Brennan, AJ, and Jonah went above and beyond to make sure our water mitigation was handled correctly. They arrived promptly, explained every step of the process in detail, and took the time to answer all of our questions. Their professionalism and friendliness immediately put us at ease, and it was clear they genuinely cared about making sure everything was dried out properly. The work was done efficiently and thoroughly, and they made sure nothing was overlooked.
Andrew Wesselman
Andrew Wesselman
5 ★★★★★
When my cat discovered our touch-activated faucet (and his supervillain potential), water ended up everywhere but the sink. Thankfully, Clint, AJ, Brian, and Brennan from First Call came to the rescue. They calmly dried out my engineered hardwood floors and explained the entire process, all while reassuring me that not even a mischievous cat could overcome their expertise. Quick, professional, and friendly—these guys truly saved the day!
Susan Kilgore
Susan Kilgore
5 ★★★★★
We recently experienced damage to our beautiful home both inside and out due to a car accident. Our insurance supplied 1st Call Disaster Services and gave us Chris Stallings as our project manager. He came to our home and explained the repair process which included brick masons(shout out to Krallman Masonry) ,carpenters, painters,and drywall professionals. We were provided amazing detailed and thorough final cleaning at the end of the project by Sam and Arianna. Our home looks better than it did before the wreck and we're very grateful to Ist Call and Chris for being there for us during this time.
Read more

About 1st Call Disaster Services

1st Call Disaster Services is a comprehensive fire damage restoration and water damage restoration service located at 7960 Kentucky Dr Suite 8, Florence, KY 41042. Serving residential and commercial clients, the company provides 24 hour emergency response to quickly assess and begin mitigation after incidents such as fires, floods, and storm damage. The team specializes in damage assessment, damage mitigation, and damage reconstruction, guiding property owners through every stage from initial containment to final reconstruction. Their restoration philosophy centers on reducing secondary damage through prompt action, professional cleaning, and thorough replacement when necessary.

The breadth of offerings includes air filtration and allergen control to improve indoor air quality during and after a disaster, along with comprehensive cleaning and sanitization services. They handle a wide range of cleaning tasks, from document drying and records restoration to mold cleanup, mold remediation, and hazardous materials management. For water-related incidents, the company provides water extraction, removal, flood cleanup, and flood restoration, as well as flood-damaged structure containment including board-ups to secure properties facing weather and storm events.

As a full-service provider, 1st Call Disaster Services also offers roofing-related support, including roof damage repair, roof replacement, roof restoration, and roof inspections as part of their broader damage restoration and reconstruction capabilities. Their roofing contractor services are integrated with property damage reconstruction to ensure that structural integrity and weather-tightness are restored promptly. The company emphasizes coordination with insurance claims, providing insurance claims assistance to help clients navigate coverage, documentation, and approvals during the restoration process.

In addition to emergency response, the team delivers energy and power solutions such as emergency power generation and generator rental, ensuring critical systems remain operational during repairs. They perform structural damage assessments, hazard mitigation, and, when needed, hoarding cleaning and other specialized remediation services. The firm communicates clearly with customers, offering consultation services to plan disaster response, rehabilitation timelines, and the reconstruction roadmap. Client feedback highlights responsiveness, professionalism, and a focus on keeping clients informed every step of the way, with teams like Brennan, AJ, Jonah, and others cited for their helpful, empathetic, and diligent service. The company’s mission centers on restoring properties with thorough reconstruction, detailed workmanship, and a commitment to safety and quality, supporting clients through stressful times with dependable, respectful, and skilled disaster restoration services.

Water Damage Restoration Service

Professional Water Damage Restoration Service by 1st Call Disaster Services in Florence, KY. Rapid response, 24/7 availability, water extraction, drying, mold prevention, and complete restoration to restore your property safely and efficiently.

Fire Damage Restoration Service

1st Call Disaster Services in Florence, KY offers expert fire damage restoration—smoke and soot cleanup, structural drying, odor removal, board-up, and content restoration to quickly recover your home and peace of mind after a fire.

Roofing Contractor

1st Call Disaster Services in Florence, KY offers expert roofing contractor services, including storm damage assessment, roof repair and replacement, leak detection, and preventative maintenance with reliable, code-compliant workmanship and prompt, durable results.