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First Light Restoration, A Division of Kustom

First Light Restoration, a Division of Kustom in Louisville, KY, provides expert fire damage restoration services with comprehensive recovery solutions across 20 offerings.

Fire Damage Restoration Service at 11524 Blankenbaker Access Dr in Louisville, KY 40299

Operational
★★★★★
Rating: 5.0 based on 105 reviews
Address: 11524 Blankenbaker Access Dr, Louisville, KY 40299
Phone: 15023776478
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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First Light Restoration, A Division of Kustom

First Light Restoration, A Division of Kustom Services

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, or steam methods to restore a fresh, clean look and feel in homes or offices.

Contents Cleaning

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Contents Cleaning is a service that clears and organizes your items, removes clutter, and refreshes spaces. It involves sorting belongings, wiping surfaces, discarding trash, and arranging remaining items for easy access and neatness.

Facilities Services

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Facilities Services is the team that keeps buildings clean, safe, and working. It includes maintenance, repairs, cleaning, security, space planning, and utilities management to support daily operations and a comfortable environment.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that safes up damage after a fire: images remove smoke and debris, cleaning soot, drying water, removing damaged items, and restoring structure, walls, ceilings, and finishes to safe, livable condition.

Flood cleanup

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Flood cleanup is the process of removing water, drying and sanitizing a damaged area after floods, checking for mold, and restoring walls, floors, and belongings to safe, dry condition while preventing further damage.

Flood restoration

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Flood restoration is a service that cleans up and repairs property after water damage from flooding. It involves drying, removing water, drying walls and floors, dehumidifying, cleaning and sanitizing, mold prevention, and restoring the structure and belongings.

Flooring

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Flooring is the service of installing or replacing the surfaces on a floor, such as hardwood, tile, carpet, or vinyl. It involves measuring, removing old flooring if needed, preparing the surface, laying the chosen material, and finishing with trims or seals.

Mold cleaning

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Mold cleaning is removing visible mold and moldy odor from spaces, using cleaning, sanitizing, and sometimes moisture control to prevent recurrence. It involves surface scrubbing, vacuuming, and targeted treatment to improve air quality and safety.

Mold damage restoration

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Mold damage restoration is cleaning and repairing spaces after mold growth, removing affected materials, treating with fungicides, drying the area, and restoring walls, floors, and lighting to safe, healthy condition.

Mold mitigation

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Mold mitigation is the process of removing mold growth and preventing its return after water damage. It involves identifying moisture sources, containing affected areas, cleaning and treating surfaces, drying the space, and improving ventilation and moisture control.

Mold remediation

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Mold remediation is the process of removing mold from your home and fixing the moisture problem that caused it, including inspection, containment, cleaning, and repairs to prevent future growth and protect indoor air quality.

Painting

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Painting is the craft of applying colors to surfaces like walls, canvas, or wood to create images or decorate spaces. It involves selecting paints, brushes or tools, preparing the surface, and layering colors to form shapes, textures, and designs.

Remodeling

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Remodeling is updating or changing the layout, structure, or finishes of a home or room to improve function, style, or value. It involves planning, budgeting, replacing or renewing walls, floors, fixtures, and sometimes adding space or new features.

Roofing

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Roofing is the service of installing, repairing, or replacing the outer covering of a building’s roof to protect it from weather. It involves assessing the roof, selecting materials, removing old shingles, and ensuring a watertight, durable finish.

Sewage cleanup

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Sewage cleanup is the process of cleaning and sanitizing areas spoiled by sewage leaks or spills, removing contaminated water, debris, and odors, then disinfecting surfaces to prevent health risks and restore safe, usable space.

Smoke Damage

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Smoke Damage is a service that cleans and restores spaces affected by smoke from fires or soot. It involves removing soot and odors, cleaning surfaces, dehumidifying, and repairing damaged materials to restore safety and appearance.

Structural Cleaning

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Structural Cleaning is a service that cleans the building's structural surfaces—like beams, columns, walls, and ducts—removing dust, residues, and debris to improve safety, function, and longevity of the framework and systems inside a space.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that lands to dry out wet areas, remove water, clean and disinfect, dry and dehumidify, and fix or restore damaged walls, floors, and structures after flooding or leaks.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold growth caused by water damage, stopping the source, drying the area, cleaning affected surfaces, and applying treatments to prevent future mold; it also checks air quality and restores safety.

Water removal

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Water removal is the process of extracting water from a flooded or damp area to dry it out. It involves pumping or vacuuming out standing water, followed by drying, dehumidifying, and sometimes sanitizing to prevent damage and mold growth.

First Light Restoration, A Division of Kustom Reviews

Cassandra Matheis
Cassandra Matheis
5 ★★★★★
Trevor and DJ went above and beyond to get my claim covered. DJ made sure everything went smoothly with my repairs and he was easy to communicate with. They also did a wonderful job on my parents claim and even tho the insurance didn't pay, they fought hard trying to get it covered. Trevor is caring and very personable. I would definitely use them again.
Abigail Johnson
Abigail Johnson
5 ★★★★★
Trevor was exceptionally friendly and knowledgeable. He came over immediately after our phone call and did a very thorough inspection. He went out of his way to answer our questions and put us at ease. I cannot recommend First Light Restoration highly enough!
Dominique Robinson
Dominique Robinson
5 ★★★★★
First Light did an amazing job of replacing our floors after we experiences sever water damage from a burst pipe. We were originally working with another restoration company who wanted to charge us more than double the coverage amount our insurance was willing to pay. So, we ditched them and reached out to First Light. It was the best decision we could have made. They accurately assessed the damage, worked well with our insurance company, made sure we were completely satisfied with the work, and made the overall process seamless. They were very responsive, insightful, and easy to work with. Highly recommend you make First Light your first call if you have an issue.
Jessica Taylor
Jessica Taylor
5 ★★★★★
DJ and First Light Restoration exceeded all expectations! The team was incredibly attentive from start to finish,professional, responsive, and truly committed to making everything right. They kept me updated throughout the entire process and made sure every detail was handled with care. It’s rare to find a company that combines top-quality work with such genuine customer service. I highly recommend DJ and First Light Restoration to anyone in need of reliable, thorough, and trustworthy restoration services! Thank you for restoring my basement floors.
Justin Hoagland
Justin Hoagland
5 ★★★★★
I recently hired First Light for a crawlspace project, and they exceeded all expectations. From the first call, they were responsive and scheduled a prompt inspection—arriving right on time. Wes was thorough, clearly explaining the process and answering every question with patience and expertise. The quote was fair and transparent, with no hidden fees. The crew showed up on schedule, worked efficiently, and kept the area clean throughout. Their attention to detail ensured the job was done correctly and to a high standard. Communication was excellent throughout, with timely updates and a follow-up to confirm everything was perfect. Professional, punctual, and truly reliable—this team takes pride in their work. I highly recommend them!
Amoure Gerber
Amoure Gerber
5 ★★★★★
I can't recommend First Light Restoration highly enough! After a water line burst in our home, we were in a panic, but Wes and his crew showed up in less than an hour and took complete control. They were so professional and made sure we knew what was happening every step of the way. As soon as the drying was done, their technician, DJ, came in and did an amazing job on the rebuild. He worked quickly, and the final result looks fantastic. We are so grateful for their excellent work!
Craig Collins
Craig Collins
5 ★★★★★
We were contacted at 7am that our 5,000sf commercial building was fully engaged in a fire. We contacted Trevor with First Light Restoration and by 2p the site was cleared, the building was fully boarded up and a perimeter fence was installed. The response was AMAZING and dealing with the First Light team has been very professional
Julia Hibdon
Julia Hibdon
5 ★★★★★
We had First Light do some work for us and they were great to work with. Specifically, Trevor went out of his way to help us out and worked with us on what we needed done. He was always so kind to answer my many questions and make adjustments as needed. I'm very thankful for all their help and the work they did!
Becky Peralta
Becky Peralta
5 ★★★★★
Called about needing help restore my furniture after being in storage for 3 years. It was full of stains and I was sure it was ruined. Nick and Justin came out and were wonderful. Arrived on time, professional, explained the process and my furniture now looks new. Outstanding communication. 10/10! Thank you!
Desiree Denham
Desiree Denham
5 ★★★★★
First Light Restoration helped us with water damage and exterior work on our home. Their team was responsive, professional and reliable. They worked to dry in our house, match our roof and to negotiate with our insurance adjuster to make sure we got all that we needed for our repairs. I highly recommend them to anyone needing assistance with their home or business needs.
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About First Light Restoration, A Division of Kustom

First Light Restoration, A Division of Kustom, is a comprehensive fire damage restoration service located at 11524 Blankenbaker Access Dr, Louisville, KY 40299. The company serves both residential and commercial clients, offering a wide range of categories and services designed to manage the aftermath of fire, water, and mold-related incidents. As a leader in the restoration industry, First Light Restoration emphasizes rapid response, professional assessment, and meticulous project management to restore properties to their pre-loss condition. The team operates across several core service areas, including Fire Damage Restoration Service, Water Damage Restoration Service, Building Restoration Service, and related disciplines that address the full spectrum of post-disaster needs. Their approach combines industry-standard best practices with a client-centered focus to ensure clear communication, transparency, and dependable outcomes. The organization understands that recovery after a damaging event extends beyond structural repairs, and therefore offers services such as Contents Cleaning, Carpet Cleaning, and Upholstery and Furniture restoration to help clients reclaim personal belongings and reduce secondary losses. Their scope also includes specialized remediation tasks such as Mold Cleaning, Mold Damage Restoration, Mold Mitigation, and Mold Remediation, ensuring that environmental hazards are addressed comprehensively to protect occupant health and property value. In addition to remediation, First Light Restoration provides Cleaning and Restoration services for facilities and commercial environments, including Facilities Services and Structural Cleaning, to prepare spaces for occupancy and safe use. The company maintains expertise in Fire Damage Cleanup & Repair, Smoke Damage remediation, and Sewage Cleanup, recognizing the variety of contaminants and fire-derived residues that may require professional handling and disposal. For properties experiencing water-related incidents, the team offers Flood Cleanup, Flood Restoration, Water Damage-Related Cleanup & Repair, and Water Removal, ensuring efficient drying, dehumidification, and mitigation of further damage. The service catalog covers Protective and restorative construction activities such as Flooring, Painting, Remodeling, and Roofing, enabling a seamless transition from emergency response to ongoing restoration and improvement. They also provide specialized services for complete property reconstitution, including Building Restoration, Structural Cleaning, and Contents Cleaning, making it possible to restore both the look and the integrity of affected spaces. First Light Restoration maintains a strong emphasis on communication and customer care, with many customer experiences describing team members as responsive, knowledgeable, and professional. Clients note that the staff—including project leads like Trevor, DJ, Wes, Nick, Justin, and others—are attentive, easy to communicate with, and dedicated to coordinating with insurance providers to ensure fair coverage and smooth claim processing. The company’s mission is to deliver top-quality workmanship while maintaining integrity, transparency, and genuine customer service throughout every phase of a restoration project. This commitment is reflected in the breadth of services, the skilled teams on the ground, and the proactive approach to estimating, scheduling, and executing repairs in a manner that respects clients’ timelines and budgets. Whether addressing a burst pipe, fire aftermath, flood, or mold issue, First Light Restoration aims to restore both property and peace of mind for Louisville-area residents and businesses alike.

Water Damage Restoration Service

First Light Restoration, A Division of Kustom, proudly offers expert water damage restoration in Louisville, KY. Fast, thorough drying, debris removal, and mold prevention to protect your home and restore peace of mind.

Building Restoration Service

First Light Restoration, A Division of Kustom, provides expert building restoration services in Louisville, KY, reviving distressed structures with meticulous craftsmanship, structural repairs, and finish restoration to restore beauty, safety, and value.

Fire Damage Restoration Service

First Light Restoration, a division of Kustom, provides expert fire damage restoration in Louisville, KY. We assess, secure, clean, and restore homes damaged by fire, smoke, and soot, helping you recover quickly with compassionate, licensed professionals and trusted results.

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