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Priority 1 Restoration Services Inc.

Priority 1 Restoration Services Inc. in Chicopee, MA specializes in fire damage restoration, offering comprehensive services to recover homes from smoke, soot, and structural damage. Trusted experts for efficient, thorough recovery at 75 Marion St.

Fire Damage Restoration Service at 75 Marion St in Chicopee, MA 01013

Operational
★★★★★
Rating: 4.8 based on 59 reviews
Address: 75 Marion St, Chicopee, MA 01013
Phone: 14132871644
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Priority 1 Restoration Services Inc.

Priority 1 Restoration Services Inc. Services

Applied Microbial Remediation

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Applied Microbial Remediation uses beneficial microbes to clean up contaminated environments. It involves selecting and applying safe microbes to break down pollutants, monitor progress, and ensure effective, eco-friendly cleanup of soils, water, or air.

Applied Structural Drying

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Applied Structural Drying is a careful process of drying water-damaged building parts, using specialized equipment and techniques to remove moisture, prevent mold, and restore structure safely and efficiently.

Area Restoration

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Area Restoration is a service that revives damaged land or space by cleaning, repairing, and renewing its natural or prepared state, often including cleanup, soil restoration, structure repair, and preparing the area for safe use or habitation.

Burst Pipes

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Burst Pipes is a repair and restoration service for broken water pipes. It involves diagnosing leaks, shutting off water, extracting water, replacing damaged sections, drying the area, and testing to prevent future bursts, with emergency response if needed.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, and sometimes stain treatments, leaving floors fresh, clean, and refreshed.

Carpet Cleanup

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Carpet Cleanup is a service that cleans and refreshes carpets by removing dirt, stains, and odors using vacuums, stain removers, and sometimes steam cleaning to restore softness and look.

Carpet Repair

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Carpet Repair is fixing damaged carpet fibers, seams, or edges to restore look and durability. It involves patching, re-stretching, seam repair, and sometimes color-matching or patching small holes to extend carpet life.

Commercial Drying Specialist

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A Commercial Drying Specialist helps restore damp or water-damaged spaces in businesses by assessing problems, extracting moisture, drying rooms, monitoring progress, and preventing mold to protect assets and minimize downtime.

Emergency Damage

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Emergency Damage is a rapid-response service that assesses and mitigates urgent property damage from events like storms, fire, or water intrusion. It involves quick on-site evaluation, temporary stabilization, and immediate steps to prevent further harm and start repairs.

Emergency Services

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Emergency Services is the rapid help people call when they are in danger or have a serious medical issue. It involves dispatching responders (police, fire, or medical teams), providing urgent care or rescue, and coordinating support to keep people safe until the situation is under control.

Fire And Smoke Damage Restoration

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Fire and Smoke Damage Restoration is a service that cleans up and repairs homes or buildings after a fire, removing smoke, soot, and water damage, deodorizing, fixing structural issues, and restoring surfaces and belongings to their pre-fire condition.

Fire And Smoke Remediation

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Fire and Smoke Remediation is cleaning and restoring spaces after a fire, smoke, or soot event. It involves assessing damage, removing debris, ventilating, cleaning surfaces, decontaminating, and restoring structure and odors to make the area safe and livable again.

Fire Damage Cleanup

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Fire Damage Cleanup is a service that restores spaces after a fire by removing soot and smoke, cleaning debris, drying and securing areas, and repairing or coordinating repairs to return the property to its safe, pre-fire condition.

Fire Damage Reconstruction

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Fire Damage Reconstruction is a service that helps restore a home or building after a fire, including securing the site, cleaning soot and water damage, removing debris, repairing structure, and rebuilding walls, floors, and ceilings to return the property to its pre-fire condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, ash, and water damage after a fire, cleans and sanitizes surfaces, and restores your home or business by repairing structure, replacing damaged materials, and repainting to make spaces safe and livable again.

Free Inspections

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Free Inspections are no-cost checks or evaluations of your property, vehicle, or system to spot issues, provide basic guidance, and help you decide on the next steps without charging you upfront.

Full Service Restoration

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Full Service Restoration is a comprehensive repair and renewal service that handles assessment, cleaning, repair, and replacement of damaged items or spaces, coordinating materials, timelines, and finish to restore everything to its original condition.

Master Fire & Smoke Restorer

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Master Fire & Smoke Restorer is a service that cleans, repairs, and restores property damaged by fire and smoke, including removing soot, staging repairs, deodorizing, and returning rooms to pre-damage condition.

Master Textile Cleaner

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Master Textile Cleaner is a professional fabric cleaning service that removes stains, refreshes colors, and restores softness for clothing, upholstery, and textiles through specialized washing, drying, and finishing treatments.

Master Water Restorer

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Master Water Restorer is a service that fixes water damage by drying and cleaning affected areas, repairing leaks, and restoring floors, walls, and belongings to their pre-damage condition with careful assessment and professional equipment.

Mold Cleanup

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Mold Cleanup is a service that removes visible mold, stops its spread, and cleans affected areas to improve air quality. It involves mold assessment, safety gear, cleaning with appropriate products, deodorization, and prevention steps to reduce future growth.

Mold Damage

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Mold Damage is a service that removes mold growth from homes or buildings, then cleans, dries, and restores affected areas to prevent health issues and further damage.

Mold Removal Process

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Mold Removal Process is a service that identifies and eliminates mold growth in your home, cleans and disinfects affected areas, removes contaminated materials if needed, prevents future mold by fixing moisture issues, and ensures safe, breathable air.

Mold inspection

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Mold inspection is a service that checks a home or building for signs of mold growth. A technician visits the property, looks for moisture and mold, takes samples if needed, and provides a report with findings and recommendations to fix the issues.

Odor Control Technician

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An Odor Control Technician is a professional who identifies, measures, and reduces unpleasant smells in buildings and facilities by using specialized equipment, cleaning, filtration, and treatment methods to improve air quality and compliance.

Property Damage

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Property Damage is a service that helps identify, assess, and process issues where property has been damaged due to accidents, weather, or other events, including documenting damage, estimating repairs, and facilitating claims or remediation steps.

Remodeling

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Remodeling is updating or reorganizing a space to improve its function, look, or value. It involves planning, renovating rooms or features, choosing materials, and making changes to fixtures, floors, walls, and layouts to suit new needs.

Repair Your Home

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Repair Your Home is a service that fixes and restores home issues, such as leaks, electrical problems, or damaged surfaces, using skilled tradespeople who assess, plan, and complete repairs to improve safety, function, and appearance.

Repairs And Reconstruction

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Repairs And Reconstruction is a service that fixes damaged buildings and renovates them to restore safety and usability. It includes assessing damage, repairing structure, replacing worn parts, and renovating interiors to bring the property back to good condition.

Restoration And Construction

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Restoration And Construction is a service that repairs, renovates, and rebuilds buildings or structures to restore their appearance, safety, and functionality, including cleaning, repairing damage, replacing worn parts, and upgrading systems.

Restoration And Reconstruction

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Restoration And Reconstruction is a service that repairs and rebuilds damaged buildings, artifacts, or scenes. It involves assessment, careful stabilization, conservation, and careful rebuilding to return the item or site to its original or usable condition.

Restoration Projects

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Restoration Projects is a service that coordinates efforts to repair, preserve, and renew damaged or aging buildings, nature sites, or cultural artifacts, involving planning, funding, volunteers, and hands-on work to return them to safe, usable, and meaningful condition.

Roof Damage

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Roof Damage is a service that inspects and repairs issues caused by weather or leaks on your roof, including identifying leaks, assessing damage, providing estimates, coordinating repairs, and restoring or protecting roof materials to prevent further problems.

Sewage Back Up

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Sewage Back Up is a service that detects and clears blocked or compromised sewer lines, helping remove sewage and prevent flooding in homes or buildings, often with cleanup and sanitation to restore safe, sanitary conditions.

Sewage cleanup

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Sewage cleanup is a service that removes and treats dirty, contaminated water from sewers or floods. It involves safety gear, waste removal, disinfecting surfaces, odor control, and cleaning up to make areas safe for use again.

Smoke Remediation

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Smoke Remediation is a service that cleans up smoke damage from fires, removing soot and residues, deodorizing the space, and restoring air quality. It involves assessment, cleaning, odor removal, and restoration of affected surfaces and materials.

Smoke Restoration

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Smoke Restoration helps clean and repair items damaged by fire or smoke, removing odors, soot, and staining, restoring materials, and returning spaces to their pre-loss condition through cleaning, deodorizing, and professional restoration techniques.

Soot Damage

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Soot Damage is a service that assesses and repairs smoke and soot contamination from fires or faulty equipment, cleaning affected surfaces, removing residue, and restoring air quality and aesthetics while preventing further damage.

Structural Damage

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Structural Damage is a service that identifies and assesses harm to a building’s framework, including beams, walls, and foundations. It involves inspections, measurements, safety checks, and recommendations for repairs or reinforcement to restore stability and safety.

Structural Drying Technician

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A Structural Drying Technician specializes in drying and restoring buildings after water damage, using specialized equipment to remove moisture from walls, floors, and hidden areas, monitor moisture levels, and prevent mold while guiding repairs and safety steps.

Upholstery And Fabric Cleaning

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Upholstery And Fabric Cleaning is a service that cleans furniture fabrics like sofas, chairs, and cushions. It involves removing dirt, stains, and odors using special cleaning methods and safe solutions to refresh and protect materials without damage.

Water Damage Cleanup

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Water Damage Cleanup is a service that quickly removes standing water, dries and sanitizes rooms, and repairs or replaces damaged materials to prevent mold, odors, and further damage after floods, leaks, or storms.

Water Damage Repairs

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Water Damage Repairs is a service that fixes damage from leaks or floods. It includes assessing the area, removing water, drying and dehumidifying, treating for mold, repairing structure and materials, and restoring surfaces to their pre-damage condition.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, repairs walls, floors, and ceilings, and restores property to its pre-damage condition, preventing mold and structural issues.

Water damage-related mold removal

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Water damage-related mold removal is the process of identifying and removing mold that grows after a water leak or flood, drying the area, cleaning affected surfaces, treating for mold spores, and repairing any water damage to prevent future growth.

Priority 1 Restoration Services Inc. Reviews

Paul Mei
Paul Mei
5 ★★★★★
My mother's condo in Wilbraham was hit by lightening in June of 2024. Anthony from Priority 1 Restoration was there at the scene and ready to help. He and his company took such good care of us at a very difficult time. They handled disposing of the unsalvageable household items and they took great care in protecting and packaging up the items that were salvageable. They stored the contents of the condo until we were able to move in after the rebuild and they were very patient with us. Mike went above and beyond to assist us with the catastrophe that we were faced with. They cared for all of our belongings as if they were their own. They stored the items and cleaned the pieces that were covered in soot and mold. Mike's wife Cait, and even his daughter, were instrumental in restoring our belongings. We cannot thank them enough. If you ever need help, call them. They are honest, compassionate, and professional. Just what you want in a time of need. Thank you all for your help. You made a difference when we really needed it.
Debbie Roe
Debbie Roe
5 ★★★★★
Twice now, I have used Priority One for water issues in my basement both times they have been prompt, professional and thorough. I would highly recommend them for any of your home and or building needs. Mike Streit is an absolute delight to work with. He’s helpful, knowledgeable, considerate, and most importantly knows how to make a person and situation more comfortable and manageable. Priority One (and Mike) = quality and superior service !
Barb C
Barb C
5 ★★★★★
We woke up one morning last month to an entirely flooded first floor with no idea of what had happened. Our home insurance company connected us to Priority One and just a few hours later Priorty One had removed the water and set up equipment to dry everything out. Mike Stiel and his crew communicated and coordinated with us, the plumber, and insurance folks throughout their work. Not only that but they were simply kind and helpful during a really hard time for us. I’m so grateful that we learned about them and their services and would reach out to them again in a heartbeat.
Tyler Guenette
Tyler Guenette
5 ★★★★★
I’ll just start off by saying that we did contact 3 other restoration companies and none of them felt right or made us feel comfortable about them being in our home during the cleaning process of a puff back, but Mike Streit made us feel like he would treat our home the same way he would treat his own home, he truly wanted to help us through this process, and he did, during the first phone call he stated that he’d be available to us 24/7 to answer any questions we had and he actually meant that and proved it during the whole entire process, we have three children and he was fantastic with interacting with them while still doing his job at making us feel comfortable and informing us of the severity of the soot in our home, he gave us an estimated finish date of December 5th, but got the job done much sooner than expected and we were able to move back in on November 27th, yes, Thanksgiving and my family and I have Mike and Priority1 to be thankful for that, our home is now clean and livable, just in time for the holidays, he made sure that the job was done right and to his standard as well as our liking, he also set up the entire duct cleaning process as well as worked with our HVAC contractor concerning our new furnace. I can say that there are not many people in this world that have the dedication that Mike has to their job and their customers without owning the place, not to mention he has a family of his own to take care of and make happy. Thank you, Mike and thank you Priority1 for restoring our entire home back to a clean environment to live in, you guys ROCK!!
Joanne Craig
Joanne Craig
5 ★★★★★
I can’t recommend this company enough. They restored the entire second floor of my home after a fire, and the quality of their work, communication, and professionalism was outstanding from start to finish. On a separate occasion, they came in after another company completely botched a water cleanup following a water main break. Not only did they fix the mistakes and properly handle the mitigation, but they also went above and beyond to help me navigate the mess that followed when the town refused to reimburse me for the damages. In both instances Michal Streit carefully inventoried and priced out all destroyed items. After the fire, they worked directly with the insurance companies, which took a huge weight off my shoulders. They were responsive, knowledgeable, and genuinely had my back during an incredibly stressful time. If you ever need mitigation or restoration work, this is the team you want in your corner.
George Dennis
George Dennis
5 ★★★★★
Lightning struck my gas meter and started a fire. The fire was extinguished, then the work began. These people really know what they are doing. Every one of them were very professional, courteous, and extremely helpful throughout the entire process. They let me know what they were going to do, when they were going to do it, and then did it. They had an electrician, plumber, and cleanup crew here in no time at all. I would recommend P1 Restorations to anyone. Thanks to these guys, we were back in our home very quickly. Thank You Mike for a job well done.
Lauren Westafer
Lauren Westafer
5 ★★★★★
Cannot say enough great things about Priority 1 and their crew. We were out of town when we had a water leak resulting in damage. The crew came out within a couple of hours and started mitigation, even while we were across the country. They answered our questions, and dried everything out quickly preventing any additional damage. They were thorough, patient, and communicative throughout the process and respectful of our home and contents. Michael and his crew are just wonderful and though I hope to never need their services again , I would use them again.
Deb Sheldon
Deb Sheldon
5 ★★★★★
Priority One was not only prompt to respond to the call for help with water damage in my basement, they were professional and friendly. Mike kept me informed throughout the entire process, answered my questions and took the lead on contacting a local plumber on my behalf. Overall, very happy with this company. Thank you for making my homeowner problem your Priority!
Lauren Burke
Lauren Burke
5 ★★★★★
We can't say enough good things about Priority One Restoration! When we discovered water damage in our half-finished basement—our kids' playroom and family washroom—we were completely overwhelmed. To make things even more stressful, we have a child with respiratory issues, so getting it handled quickly and correctly was critical. Despite us being way out in the hilltowns, Priority One responded within 24 hours and immediately got to work. Mike was incredibly kind, taking the time to listen to our concerns, explain the entire process, and reassure us every step of the way. His knowledge and professionalism, combined with genuine care, made a scary situation feel manageable. The entire team has been efficient, thorough, and truly outstanding—not just in their work but in the way they treat their customers. If you ever find yourself in an emergency, needing a company that is fast, reliable, and compassionate, Priority One is the one to call. We are so grateful to have found them!
Linda Radomski
Linda Radomski
5 ★★★★★
Mike and Robby are the best!! My neighbor had them and said they were great to work with so I called them. Nicole that answered the phone was great. The whole team were very responsible and polite. We enjoyed working with them and would definitely recommend them to anyone who needs them.
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About Priority 1 Restoration Services Inc.

Priority 1 Restoration Services Inc. is a comprehensive fire and water damage restoration company serving Chicopee, Massachusetts, and the surrounding communities from its location at 75 Marion St, Chicopee, MA 01013. The company specializes in fire damage restoration services and water damage restoration services, offering a full spectrum of recovery solutions designed to help homes and businesses rebound quickly from emergencies. The team is trained to handle delicate contents, structural elements, and moisture management with care and professionalism, ensuring safety and integrity throughout every project. Their approach emphasizes rapid response, transparent communication, and coordinated collaboration with insurance providers, contractors, and local authorities to minimize disruption and restore peace of mind for clients facing loss. Priority 1 Restoration Services Inc. prides itself on nationwide standards of cleanliness and safety, applying established protocols for soot and smoke remediation, odor control, and debris removal, while simultaneously addressing long-term concerns such as mold inspection, mold cleanup, and mold damage mitigation when necessary. In addition to emergency damage services, the company offers preventive guidance and post-restoration support to help clients maintain a healthy indoor environment. By combining skilled technique with compassionate service, Priority 1 Restoration Services Inc. aims to return homes and workplaces to their pre-loss condition as efficiently as possible, with attention to detail in both the restoration process and the restoration projects themselves. They emphasize free inspections to evaluate the scope of damage, develop thorough restoration plans, and provide accurate timelines and cost estimates. The company’s portfolio includes applied microbial remediation, applied structural drying, and comprehensive area restoration, ensuring that all affected spaces—residential, commercial, and industrial—receive appropriate treatment. They manage bursts pipes, sewage back up, and sewage cleanup with same-day readiness and follow-up restoration where needed. The staff includes specialists in carpet cleaning and upholstery cleaning, carpet cleanup, carpet repair, and master textile cleaning to salvage fabric items when possible. Their commercial division provides drying specialists and structural drying technicians to support larger properties and multi-unit buildings. Emergency services are available around the clock to address urgent damage, including fire and smoke damage restoration, smoke remediation, soot damage cleanup, and odor control. The company’s restorative capabilities extend to fire damage reconstruction and repairs, full-service restoration, and remodeling and reconstruction to restore both structure and aesthetics. Clients can rely on the company’s master fire & smoke restorer and master water restorer credentials, reflecting a commitment to high standards in both fire and water emergencies. Priority 1 Restoration Services Inc. also offers services focused on safety and structural integrity, such as roof damage assessment and remediation, mold removal process, and structural damage mitigation, along with area restoration, restoration and construction coordination, and long-term restoration projects. With a client-centric philosophy, the team emphasizes responsive communication, safe containment, and meticulous workmanship to safeguard belongings and preserve the value of the property. The firm’s dedication to customer care is echoed in the testimonials and positive feedback from clients who describe the team as professional, compassionate, and trustworthy during highly stressful times, underscoring the company’s mission to be a reliable partner when disaster strikes.

Water Damage Restoration Service

Priority 1 Restoration Services Inc. provides rapid water damage restoration in Chicopee, MA, offering 24/7 emergency response, drying, mold prevention, and complete repair to protect your property and restore peace of mind.

Fire Damage Restoration Service

Priority 1 Restoration Services Inc. in Chicopee, MA offers rapid fire damage restoration, including assessment, debris removal, mitigation, board-up, soot and smoke cleaning, deodorization, and full structural repair to restore your home or business quickly and safely.