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BMS CAT

BMS CAT at 615 Williams St, Marlborough, MA 01752, provides expert fire damage restoration with comprehensive services to recover homes and essentials after disasters. Trustworthy, prompt, and thorough restoration specialists.

Fire Damage Restoration Service at 615 Williams St in Marlborough, MA 01752

Operational
★★★★☆
Rating: 4.4 based on 44 reviews
Address: 615 Williams St, Marlborough, MA 01752
Phone: 16179588402
Emails:
Alan Garlow (Vice President - Operations) - [email protected]
Ajay Hatti (Corporate Communications Specialist) - [email protected]
Angel Hurtado (Project Manager) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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BMS CAT

BMS CAT Services

Black Mold

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Black Mold is a service that detects and assesses mold growth in buildings, helps determine health risks, and offers tests, inspections, and remediation planning to remove mold and prevent future outbreaks.

Carpet cleaning

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Carpet cleaning removes dirt, stains, and odors from floors using methods like vacuuming, washing, and sometimes shampoo or steam cleaning to restore softness and freshness to the carpet.

Cleaning & Decontamination

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Cleaning & Decontamination is a service that removes dirt, germs, and contaminants from surfaces and areas. It involves cleaning, sanitizing, disinfecting, and ensuring spaces are safe, odor-free, and ready for use.

Commercial Cleaning Services

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Commercial Cleaning Services involve cleaning and upkeep of offices, retail spaces, and other business facilities. It includes dusting, vacuuming, trash removal, restroom sanitation, floor care, and periodic deep cleaning to maintain a professional, healthy environment.

Commercial Construction

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Commercial Construction covers building and remodeling projects for businesses, including offices, retail spaces, and factories. It involves planning, permits, site work, framing, electrical and plumbing, finishes, safety, and project management from start to finish.

Commercial Disaster Recovery

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Commercial Disaster Recovery is a service that plans and tests how a business can recover critical data and operations after a major disruption, such as a fire or cyberattack, by restoring systems, data, and facilities quickly and with minimal downtime.

Construction & Reconstruction

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Construction & Reconstruction is a service that builds new structures and restores or updates existing ones, handling planning, permits, site work, and renovations to create safe, functional spaces tailored to needs and budgets.

Continuing Education Courses

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Continuing Education Courses are classes adults take to learn new skills or expand knowledge after formal schooling. They cover topics like professional training, personal development, or hobby interests, often for credits or certificates, with flexible schedules.

Controlled Demolitions

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Controlled Demolitions are planned, precise building collapses using explosives or other methods to bring structures down safely, with careful timing, safety plans, and debris control to minimize risk to people and surrounding property.

Covid - 19 Cleaning

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Covid-19 Cleaning is a sanitization service that thoroughly disinfects spaces using approved cleaners and methods to reduce the risk of virus spread, including wiping high-touch surfaces, proper waste handling, and safe cleaning practices for homes and workplaces.

Disaster Response

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Disaster Response is a service that helps communities recover after emergencies by coordinating urgent aid, assessing needs, delivering supplies, supporting affected people, and coordinating with responders to speed up relief and recovery efforts.

Drying & Dehumidification

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Drying & Dehumidification helps remove excess moisture from spaces or materials. It uses heaters, fans, and dehumidifiers to lower humidity, speed up drying, prevent mold, and protect items like fabrics, wood, and buildings after spills, floods, or humidity issues.

Emergency Board-Up Services

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Emergency Board-Up Services provide fast, temporary boarding to secure damaged or vacant buildings after incidents like fires or storms, preventing entry, protecting property, and reducing further damage while permanent repairs are arranged.

Emergency Repairs

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Emergency Repairs is a quick, urgent service that fixes sudden problems—like leaks, broken heating or electrical issues—so your home or facility is safe again. It prioritizes fast assessment, immediate fixes, and temporary solutions until full repairs can follow.

Flood restoration

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Flood restoration is the process of drying and cleaning a home or building after floodwater. It involves pumping out water, drying surfaces and air, removing damaged materials, sanitizing, and restoring items to prevent mold and further damage.

Flooring

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Flooring is the process of installing or replacing floor surfaces like wood, tile, laminate, or carpet. It involves measuring, preparing the area, choosing materials, and laying or finishing the surface for durable, clean, and attractive floors.

Insurance Restoration

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Insurance Restoration is a service that helps repair and restore a damaged home or business after events like fires, storms, or floods, handling assessments, filing claims, coordinating contractors, and ensuring repairs meet code and policy requirements.

Mitigation

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Mitigation helps reduce risk by planning and taking actions to prevent damage or loss. It involves identifying threats, implementing safeguards, and preparing responses to lessen impact and speed up recovery after an incident.

Mold Remediation Construction

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Mold Remediation Construction is the process of removing mold, cleaning affected areas, fixing sources of moisture, and restoring the space to a safe, dry condition to prevent future growth.

Mold cleaning

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Mold cleaning is a service that removes mold growth from surfaces and areas, including drying moisture, cleaning contaminated materials, and applying treatments to prevent recurrence, improving air quality and safety in homes or offices.

Mold inspection

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Mold inspection is a careful check of your home to find any mold growth, moisture problems, or hidden leaks. It involves visual checks, moisture readings, and sometimes sampling to identify mold types and recommend fixes.

Mold mitigation

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Mold mitigation is the process of stopping mold growth and removing mold from a space. It involves identifying moisture sources, containing affected areas, removing contaminated materials, cleaning and disinfecting, drying everything, and fixing the moisture problem.

Mold remediation

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Mold remediation is the process of finding and removing mold from your home and fixing the moisture problems that caused it, including cleaning affected surfaces, air purification, and preventing future growth.

Multi-Family Construction

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Multi-Family Construction refers to building housing that houses more than one family, such as apartments or condominiums. It involves site planning, safety compliance, foundations, framing, utilities, and shared amenities, designed for multiple households.

Natural Disaster Recovery

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Natural Disaster Recovery is a service that helps communities and businesses bounce back after events like floods, fires, or earthquakes by restoring essential data, infrastructure, and operations quickly, safely, and with planning to prevent future disruption.

Residential Construction

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Residential Construction is the process of building or renovating homes for people to live in. It involves planning, budgeting, sourcing materials, hiring builders, and managing tasks like framing, electrical, plumbing, insulation, and finishing work to complete a house.

Residential Disaster Recovery

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Residential Disaster Recovery is a service that helps homeowners restore their homes after a disaster. It includes assessment, cleanup, temporary repairs, securing the property, and coordinating contractors to return the home to normal living conditions.

Sewage cleanup

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Sewage cleanup is the safe cleaning and restoration of areas contaminated by wastewater, including removing water, sanitizing surfaces, deodorizing smells, and repairing damage to prevent health risks from bacteria, viruses, and mold.

Storm Damage Repairs

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Storm Damage Repairs is a service that helps fix damage caused by storms, such as roof, siding, and window damage, assess safety, remove debris, and perform needed repairs and restoration to restore your home’s structure and weatherproofing.

Water Damage Drying

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Water Damage Drying is a service that removes excess water after flooding or leaks and dries out walls, floors, and structural materials to prevent mold and further damage, using pumps, dehumidifiers, and air movers.

Water removal

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Water removal is a service that dries out flooded or soggy areas by extracting moisture from floors, walls, and objects. It involves pumping out standing water, removing damp materials if needed, and using pumps, dehumidifiers, and fans to prevent mold and damage.

boarding up

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Boarding up is securing a building or window by fitting sturdy boards or plywood over openings to protect it from damage, weather, or intruders, usually during repairs, after a break-in, or after a storm.

burst pipe

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A burst pipe service fixes a sudden, leaking or broken water pipe by locating the rupture, shutting off water, draining pressure, and repairing or replacing the damaged section to prevent further flooding.

commercial construction

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Commercial construction is the building and renovation of business properties like offices, shops, and warehouses. It involves planning, designing, budgeting, permitting, subcontracting trades, and managing schedules to deliver a finished, safe, ready-to-use space.

commercial fire damage cleanup & repair

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Commercial fire damage cleanup & repair is a service that removes soot and water, salvages usable items, and restores property after a fire. It includes assessment, debris removal, cleaning, deodorizing, mold prevention, and repairing structure and systems to reopen the business.

commercial water damage cleanup

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Commercial water damage cleanup is the process of removing water, drying and dehumidifying spaces, and restoring damaged business areas after leaks, floods, or storms, including assessing damage, cleaning, sanitizing, and preventing mold and further harm.

controlled demolition

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Controlled demolition is a planned process to bring down buildings safely by removing supports in a controlled sequence, using explosives or mechanical means, followed by clearing debris and ensuring nearby areas stay safe during and after the collapse.

document & media recovery

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Document & media recovery is a service that helps restore lost or damaged files from backups or recovery tools, returning your documents and media to a usable state after accidental deletion, corruption, or device failure.

emergency repairs

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Emergency repairs are fast, essential fixes for urgent, unexpected problems (like leaks, power outages, or structural damage) to prevent harm or further damage. It involves rapid assessment, immediate temporary fixes, and arranging permanent follow-up work.

fire damage cleanup

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Fire damage cleanup is the process of drying, cleaning, and restoring a home or building after a fire. It involves removing debris, soot and smoke, cleaning surfaces, removing odors, addressing water damage from suppression efforts, and restoring contents and structure.

mold remediation

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Mold remediation is cleaning up and removing mold growth from homes or buildings, fixing moisture problems, and preventing regrowth. It involves containment, air filtration, cleaning affected surfaces, and repairing water leaks to restore a safe, healthy space.

multi-family construction

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Multi-family construction refers to building housing for multiple separate families, like apartments or condos. It involves site planning, foundations, framing, utilities, safety, and finish work to create multiple units, common areas, parking, and building amenities.

odor removal

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Odor removal is a service that cleans and neutralizes smells from spaces or items, using cleaning products, deodorizing agents, and sometimes special machines. It aims to freshen air and surfaces by eliminating source odors, not just masking them.

reconstruction and repairs

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Reconstruction and repairs involve rebuilding or fixing structures after damage, wear, or aging. It includes assessing damage, planning, restoring plumbing, electrical systems, walls, floors, and ceilings, and renewing materials to restore safety and usability.

residential construction

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Residential construction is the process of building homes for people to live in, from planning and budgeting to framing, plumbing, electrical, finishes, and final inspection, ensuring safety, quality, and compliance with local codes.

residential fire damage cleanup & repair

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Residential fire damage cleanup & repair is a service that cleans soot and ash, removes damaged belongings, and restores your home by repairing ceilings, walls, flooring, and systems to return the house to its pre-fire condition.

residential water damage cleanup

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Residential water damage cleanup is a service that protects homes by removing excess water, drying interiors, cleaning and sanitizing affected areas, and repairing or replacing damaged materials to prevent mold and restore safety and comfort.

smoke damage restoration

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Smoke damage restoration is the process of cleaning and repairing a property after a fire or smoke exposure. It involves removing soot and odors, drying and cleaning surfaces, repairing structural damage, and restoring belongings to pre-fire condition.

soot removal and cleaning

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So it’s a service that cleans and restores surfaces by removing soot, smoke, and dirt deposits, often from fire incidents or heavy cooking. It involves assessment, safe removal of grime, deodorizing, and refinishing to improve appearance and safety.

storm damage repairs

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Storm damage repairs is fixing homes or buildings after severe weather. It involves inspecting for structural, roof, water, and exterior damage, securing the property, and repairing or replacing damaged materials to restore safety and usability.

water damage repair

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Water damage repair is fixing damage caused by leaks or floods. It involves drying and dehumidifying the area, removing soaked materials, cleaning and sanitizing, repairing structure and electrical systems, and restoring the space to its original condition.

water extraction

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Water extraction is the process of removing water from a site or material, such as soil, flooded areas, or equipment, using pumps or absorbent methods to dry and recover the space or product, often to prevent damage or enable repairs.

BMS CAT Reviews

Lauren Blizzard
Lauren Blizzard
1 ★☆☆☆☆
I do not usually leave negative reviews but I had the most frustrating experience with the Boston/ Marlborough office of BMS for a kitchen/living room/bathroom remodel. Stephen L was my main contact and was dishonest about timelines for completion of work and had poor communication throughout 6 month process. Quality of work was poor and required their "fixer" to come multiple times for mistakes like dents in walls, mismatched cabinet doors, sloppy painting and not leaving enough space (industry standards) between new cabinets for the appliances. I also had to remove a lot of their trash myself including a bathroom sink and excess cabinets. The worst part was the contractor caused more water damage when reconnecting the washing machine and using a cracked hose. Contractor tried to refuse responsibility but luckily I had security cameras for the timeline. This damage was corrected but extended the timeline multiple more weeks after the project was months over original expectations. Insurance company had recommended this group as a preferred vendor but I would never use them again and would not recommend to anyone else. If you are working with Stephen, make sure you check your invoices very carefully for double charges or charges on work they did not complete.
Lev Tabenkin
Lev Tabenkin
5 ★★★★★
Very professional team. Arrived earlier than expected (++). Installed a few mold remediation systems. Gutted 2 bathrooms and floors. Very clean work, and no dust in rest of house. I did not hire them, as they came thru the insurance company, so don't know the cost. I would recommend them.
Gretchen Lutz
Gretchen Lutz
5 ★★★★★
We had a massive water heater leak that flooded our entire finished basement level. BMS CAT was on the scene the same day and had begun full water mitigation with vacuums, blowers and dehumdifiers. The technicians were reassuring, polite, professional and talented. Their work was impressive and thorough. Highly recommend them!
Alison Lair
Alison Lair
5 ★★★★★
Nick, John, Kevin and their team are great to work with. During a recent storm, we got 2 feet of water in our basement so we needed to get the water pumped out and the basement dried after. BMS CAT was super responsive and there within a few hours to help us. They did a great job and were easy to work with. I certainly recommend BMS CAT for their quality work and great customer service.
Wanpeng Xu
Wanpeng Xu
1 ★☆☆☆☆
I would like to share my extremely unsatisfactory service provided by BMS Cat Marlborough. Last October, a sprinkler leak caused significant damage to the third floor of our home, totaling around $12,000 in estimated repairs. Our home insurance company, Connect, recommended we hire BMS Cat to handle the restoration work. While the BMS Cat manager initially provided a comprehensive quote and reviewed the insurance coverage, their performance quickly deteriorated once work began in early March. Despite being told the job would take only three weeks, they claimed an emergency at a hotel after just the second day, leaving a single technician at our home. Although most of the major work was completed in about three weeks, BMS Cat also damaged a closet door in an area unrelated to the leak. Once the bulk of the repairs was done, we were left with missing closet doors, panels removed from the walls, and our fire alarm unit uninstalled. Our attempts to get BMS Cat to return and finish the remaining work were met with an astonishing lack of professionalism. They failed to show up on three separate scheduled appointments, not even count the two additional no-shows before they even started early March. Each time they were supposed to come, either myself or my wife had to rearrange our work schedules to be present, causing tremendous inconvenience and wasting our limited vacation days. Finally, about three months after the initial work, someone did come to install the closet doors. However, we have since realized the fire alarm is not functioning correctly and continues beeping when reconnected. I cannot fathom how this company remains in operation given their unpredictable schedule, shoddy workmanship, and inability to keep their commitments. They even caused further damage during the repairs. I caution anyone against hiring BMS Cat, as they are unlikely to uphold their promises and may very well create additional issues. Thank you for your time and consideration.
marie pavini
marie pavini
5 ★★★★★
Mike and Shaun were very professional and friendly. They were obviously knowledgeable and very generous with their talents, offering suggestions and doing a lot of legwork to save me time, which was very valuable since I was remote. They were great with my insurance company which made things so much easier. It was a pleasure working with Mike and Shaun at BMS CAT!
kevin obrien
kevin obrien
5 ★★★★★
Everything went great. Gary R. was outstanding to work with. He was very professional. the mitigation was taken care of quickly and efficiently. The repair work was done to my satisfaction. Would definitely use BMS CAT again.
Al T.
Al T.
5 ★★★★★
Through our insurance company, we engaged BMS CAT for repairs to our walls and baseboards resulting from a water damage. Michael and Jason arrived early every morning and were courteous and professional throughout the four days at our home. They did an excellent job with the repairs and follow-on painting, along with cleaning up afterwards. Highly recommended.
Laura
Laura
5 ★★★★★
We suffered some water damage when a sink in an upstairs bathroom overflowed while we were sleeping. We called our homeowner's insurance company who reached out to BMS Cat. They were able to arrive with hours on a holiday weekend and immediately cleaned up any remaining water and put fans and dehumidifiers in place. What's more, the team lead was very helpful in explaining how the water mitigation would work with insurance and was very patient explaining what was damaged, what would need to be removed, and why. After the weekend they came back to do the removal work after I had had time to speak with the insurance adjuster and confirmed everything BMS Cat had told me about how it would work. The removal was extensive (6 rooms impacted) and the team they sent was efficient and professional, able to complete the work within 3 days during business hours. I especially liked that they worked with me to maintain access to essentials like the kitchen oven and fridge. The result after removal was clean, with dust all vacuumed up, floors mopped, and all debris removed. Overall it was as pleasant as recovering from an unexpected water damage could be! If it ever happens again, BMS Cat would be my first call.
Maggie Barbuto
Maggie Barbuto
5 ★★★★★
BMS was absolutely wonderful. They kept us informed throughout the process and were quick to answer any questions we had. We were so pleased with them during the remediation process that we asked them to do the reconstruction as well. We wouldn’t hesitate to recommend them!
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About BMS CAT

BMS CAT is a comprehensive fire damage restoration service located at 615 Williams St, Marlborough, MA 01752, serving residential and commercial clients with a full spectrum of restoration, mitigation, and reconstruction solutions. The company emphasizes a thoughtful, insured-driven approach to cleanup, drying, deodorization, and repair, with a strong focus on guiding customers through the recovery process after fire events, water intrusions, and related damage. In addition to fire damage restoration, BMS CAT provides water damage restoration services, building restoration services, and specialized fire damage restoration services to address the unique needs of each incident. The team supports clients through every stage—from initial assessment and containment to structural drying, sanitization, and reconstruction, ensuring that spaces are safe, clean, and ready for occupancy. Their offerings span cleaning and decontamination, odor removal, soot and smoke residue cleansing, and mold prevention measures to protect indoor air quality. BMS CAT also performs emergency board-up services and emergency repairs to secure properties and minimize further damage, while coordinating with insurance providers to streamline claims and communications. The organization maintains capabilities in commercial and residential sectors, including commercial cleaning services, commercial construction, and commercial disaster recovery, as well as residential construction and reconstruction efforts after disasters. Their service catalog includes dryings and dehumidification, water removal and water extraction, flood restoration, storm damage repairs, and controlled demolitions when necessary, along with mitigation strategies to reduce future risk. They also offer specialized services such as mold remediation, mold inspection, mold cleaning, and mold remediation construction, as well as carpet cleaning and general flooring services to restore surfaces to pre-incident condition. With a commitment to continuing education courses for industry professionals, BMS CAT fosters ongoing learning to maintain high standards in restoration practices. The Marlborough team is dedicated to transparency, professional communication, and dependable response times, frequently coordinating rapid mobilization in emergency scenarios to minimize disruption and support families and businesses as they recover from fire, water, or storm-related incidents. Beyond remediation, the company provides design-oriented reconstruction and reconstruction and repairs solutions, ensuring that restored spaces not only recover function but also reflect durable, high-quality workmanship. Clients can rely on BMS CAT for turnkey recovery—from insurance restoration to complete project execution—backed by a team of experienced technicians who prioritize safety, efficiency, and customer satisfaction during every phase of the restoration journey.

Water Damage Restoration Service

Water Damage Restoration Service by BMS CAT in Marlborough, MA offers rapid water extraction, complete drying, mold prevention, and attic, basement, and crawlspace restoration. Fast response, insured technicians, and 24/7 emergency support to minimize damage and restore safety.

Building Restoration Service

Building Restoration Service by BMS CAT in Marlborough, MA offers expert water, fire, and storm damage restoration, quick response, nationwide franchised reach, and meticulous cleanup to return homes to pre-loss condition with trusted, locally-led support.

Fire Damage Restoration Service

Fire Damage Restoration Service by BMS CAT in Marlborough, MA offers rapid mitigation, debris removal, smoke odor control, and professional structural cleaning to restore homes after fire, minimizing further damage and restoring safety and peace of mind.

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