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Prism Specialties of Baltimore & Delaware

Prism Specialties of Baltimore & Delaware provides professional fire damage restoration at 4206 Shannon Dr Bldg 6, Baltimore, MD, offering 26 specialized services.

Fire Damage Restoration Service at 4206 Shannon Dr Bldg 6 in Baltimore, MD 21213

Operational
★★★★☆
Rating: 4.4 based on 11 reviews
Address: 4206 Shannon Dr bldg 6, Baltimore, MD 21213
Phone: 14106167991
Emails:
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Prism Specialties of Baltimore & Delaware

Prism Specialties of Baltimore & Delaware Services

Appliance Restoration

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Appliance Restoration is a service that repairs and restores household machines like refrigerators, washers, and ovens to working condition, fixing parts, refurbishing components, and improving efficiency to extend their life after damage or wear.

Art Restoration

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Art Restoration is the careful repair and cleaning of damaged artworks to return them to their original appearance, preserving materials, colors, and details. It involves assessment, cleaning, repairing breaks, stabilizing structure, and protecting against future damage.

Commercial Electronic Restoration

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Commercial Electronic Restoration is a service that repairs and restores electronic equipment and data after damage from events like water, fire, or power surge, including cleaning, testing, and data recovery to get devices back to working order.

Commercial Recovery

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Commercial Recovery helps businesses regain value from assets, debts, or failed ventures. It involves assessing losses, collecting owed monies, selling or restructuring assets, and implementing strategies to reduce risk and recover financial health.

Data Recovery Services

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Data Recovery Services helps retrieve lost or inaccessible data from damaged, corrupted, or failed storage devices using specialized tools and techniques, then restores it to usable formats for individuals or businesses.

Disaster Recovery

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Disaster Recovery is the process of restoring IT systems, data, and operations after a major disruption. It involves planning, backups, rapid data recovery, alternate sites, and procedures to resume normal service with minimal downtime and data loss.

Disasters Strike

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Disasters Strike is a training and simulation service that helps teams practice responding to emergencies, such as natural disasters or accidents, by using realistic scenarios, checklists, and guided procedures to improve coordination and quick decision‑making.

Document Restoration

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Document Restoration is a service that digitally cleans and repairs damaged papers, photos, or records. It involves assessing damage, removing stains or creases, improving legibility, preserving originals, and creating high-quality, shareable copies for archival use.

Dry Ice Blasting

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Dry Ice Blasting is a cleaning method that uses compacted CO2 pellets shot at surfaces. The dry ice turns to gas on impact, lifting away dirt and debris without residues or liquids, often used on delicate equipment and electrical components.

Electronics Recover

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Electronics Recover is a service that repairs or restores electronic devices, saves useful parts, and recycles non-repairable items to reduce waste; it involves diagnostics, component replacement, data handling, and safe disposal.

Electronics Recovery

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Electronics Recovery helps businesses safely collect, sort, and recycle old or broken electronics, extracting useful parts and materials while ensuring environmentally friendly disposal and proper data protection.

Emergency Management

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Emergency Management is when organizations plan and coordinate work to prevent, prepare for, respond to, and recover from disasters and emergencies, including risk assessment, communication, resource planning, drills, and coordinating responders and communities.

Emergency Response

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Emergency Response is a service that quickly detects crises, coordinates dispatch, and provides urgent support to people in danger, delivering rapid on-site assistance, safety guidance, and coordination with responders until the situation is resolved.

Environmentally Sustainable Cleaning

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Environmentally Sustainable Cleaning is cleaning using eco-friendly products and methods that minimize waste, conserve water and energy, and reduce impact on people and nature while still effectively removing dirt and germs.

Equipment Restoration

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Equipment Restoration is a service that repairs, cleans, refurbishes, and optimizes tools and machines to remove wear, extend lifespan, and restore performance for safe, reliable daily use.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water damage after a fire, and restores damaged areas. It includes safety assessment, debris removal, cleaning, deodorizing, and repairing or rebuilding damaged structure and contents.

Flood Damage Restorations

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Flood Damage Restorations is a service that cleans up and repairs homes after flooding. It involves water extraction, drying, mold prevention, repair of damaged flooring, walls, and ceilings, and restoring the property to its pre-flood condition.

Insurance Claim

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Insurance Claim is the process of reporting a loss or damage to your insurer, providing details and documentation, and asking for financial compensation or repair coverage per your policy terms.

Large Loss Recovery

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Large Loss Recovery helps clients recover funds after major insurance or financial losses by assessing damage, filing claims, coordinating expert evaluations, and managing payout timelines to secure the maximum eligible compensation.

Mitigation Services

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Mitigation Services helps reduce risk and damage by identifying hazards, planning preventive steps, and implementing measures such as safety upgrades, emergency planning, and ongoing monitoring to protect people and property.

Natural Disasters

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Natural Disasters is a service that explains and prepares for events like earthquakes, floods, hurricanes, and wildfires. It covers risks, safety steps, emergency plans, and how communities respond and recover after such events.

Residential And Commercial

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A service called "Residential And Commercial" covers cleaning, maintenance, or management tasks for homes and business properties, including interiors, exteriors, or common areas, aiming to keep spaces safe, tidy, and well-kept for residents and customers.

Residential Electronic Restoration

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Residential Electronic Restoration is a service that repairs and restores household electronic devices and systems damaged by issues like power surges, moisture, or wear. It involves diagnosis, repair, cleaning, testing, and safe reinstall or replacement as needed.

Restoring Electrical

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Restoring Electrical is a service that brings damaged electrical systems back to safe, working condition, including inspecting wiring, replacing faulty components, testing circuits, and ensuring compliance with safety standards.

Specialty Restoration Services

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Specialty Restoration Services restores damaged or aged items, such as artwork, antiques, furniture, or fabrics, using expert cleaning, repair, stabilization, and conservation techniques to preserve original value and appearance.

Wedding Dresses

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Wedding Dresses is a service that helps brides choose, fit, and customize bridal gowns for their wedding, including selecting styles, sizes, alterations, and coordinating accessories to create the perfect look.

Prism Specialties of Baltimore & Delaware Reviews

Colton Gwinn
Colton Gwinn
5 ★★★★★
Ali and Reuben were excellent. They were fast, efficient, and took great care to keep things clean and undamaged. They were extremely helpful reassembling a few items. It was great interacting with both of them. Highly recommended! Thank you again!
M. D.
M. D.
2 ★★☆☆☆
I experienced significant issues with this company's service. My items were not delivered until nearly a year later, and there was a lack of communication regarding the delivery schedule, which left me no time to make necessary adjustments. I received a last-minute call informing me that my items would be delivered within a week and a half, with no opportunity to arrange for a larger storage unit if needed. Fortunately, my original storage unit was sufficient, but if it hadn't been, it could have caused major problems. Additionally, after experiencing severe water damage last year, Prism and another company were responsible for delivering my cleaned items to a storage unit I had purchased. I received a random call stating that my items were still in their possession and needed to be delivered urgently, or I would be charged for the time they held them—even though these items had already been paid for by my insurance company. The delivery team, Gio and Manuel, were very professional and made sure the boxes fit into the storage unit, allowing me to take some items home. However, the upper management was dismissive and unprofessional; the receptionist even raised her voice at me over the phone and interrupted me when I didn't agree with their handling of the situation. They showed no accountability for their mistakes and seemed to throw my belongings back at me without any apology or effort to rectify the situation. I had to rearrange my work schedule to accommodate their timing, which was frustrating and unprofessional. It felt as though they believed they were doing me a favor, rather than fulfilling their responsibilities to facilitate my move properly. While the packing itself was well done, the issues stemmed from poor leadership and lack of planning. If you decide to use this company, I strongly recommend clear communication and precise coordination of your needs. They had to come to my house multiple times to retrieve items I initially requested to be picked up, and my belongings were not delivered until September of the following year—again, due to a failure to reach out proactively. Overall, this experience was disappointing, and I would advise caution when considering their services.
Nicole Richardson
Nicole Richardson
1 ★☆☆☆☆
This by far has been the worst experience I’ve ever had. Kim was so attentive when they were receiving the business to restore my personal property from a flood back in November. I’ve been reaching out to this company to receive an update and has no response. The last time I spoke with them they stated they were waiting for a part for the washing machine after they assured me they were return my property in 7 days. It’s now a new year and it’s still no response. If you couldn’t fulfill the order then they should have returned the property. The professionalism and communication is terrible!
Jeanna Chubbs
Jeanna Chubbs
5 ★★★★★
I can't thank Prism Specialies enough for doing a fantastic job with our personal belongings during our terrible house fire!! They were so efficient with pick up and returning all of our clothes, linens etc and we couldn't be more pleased with the professional cleaning they performed!! Even the communication and concern for situation was great! I would certainly recommend this company to anyone in need of their services!!
Julie Rauschenberg
Julie Rauschenberg
5 ★★★★★
ERS was timely, professional and extremely accommodating in helping to restore and clean our appliances following water damage in our home. Steve was very sympathetic towards our situation and was flexible in picking up and dropping back off the harmed electronics. Thanks ERS for making our lives easier during this hectic time!
Brian Frawley
Brian Frawley
5 ★★★★★
Kim and Dominic and his helper were great !
Britt Minser
Britt Minser
5 ★★★★★
When my company runs into a fire or flood loss, we don't hesitate to refer in ERS to handle the electronics, documents, and artwork when there's a need - we know our customers will be treated with the utmost respect and professionalism!
53gotfanzz
53gotfanzz
5 ★★★★★
Good chicken will be back 👍🏻
Jesse Rose
Jesse Rose
5 ★★★★★
Not open for the public.
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About Prism Specialties of Baltimore & Delaware

Prism Specialties of Baltimore & Delaware is a professional fire damage restoration service located at 4206 Shannon Dr Bldg 6, Baltimore, MD 21213. Serving both residential and commercial clients, the organization concentrates on comprehensive fire and water damage restoration, providing a wide range of services designed to recover possessions, protect remaining structure, and expedite peace of mind after a disaster. The business emphasizes careful handling of items, reliable logistics, and thoughtful communication throughout the restoration process, recognizing that every loss is different and requires tailored strategies. In addition to fire damage cleanup and repair, Prism Specialties offers building restoration, data recovery, and water damage restoration to address the full spectrum of post-disaster needs. Their approach blends practical remediation with sensitive treatment of personal items, including artifacts, documents, electronics, textiles, garments, and important keepsakes. Clients can expect a coordinated effort that prioritizes safety, efficiency, and professionalism when navigating the complexities of insurance claims, emergency response, and disaster recovery planning. The company highlights environmentally responsible cleaning practices and uses methods such as dry ice blasting and specialized equipment restoration to minimize further damage while restoring functionality to damaged assets. The service catalog includes residential and commercial restoration, large loss recovery, and disaster recovery capabilities, ensuring that both homes and businesses have access to rapid, reliable remediation services. The team is experienced in handling a variety of material recoveries, from artwork and documents to electronics and appliances, with a strong emphasis on preserving value and reducing downtime for organizations facing interruptions from disasters. Customer care is a core element of Prism Specialties, with staff dedicated to coordinating pickups, packouts, and returns in a way that respects schedules and property. They work closely with clients to manage insurance claims and restoration timelines, aiming to minimize disruption and expedite the restoration journey. The company’s portfolio of services reflects a commitment to restoring not only structures but also the integrity of cherished items, from wedding dresses to delicate textiles and important electronic equipment. The people behind Prism Specialties are described by clients as responsive, professional, and attentive to both the physical and emotional aspects of loss, reinforcing trust during challenging times. While some feedback has noted areas for improvement in communication and scheduling for certain projects, the overall mission remains to deliver thorough, compassionate, and capable restoration services for fires, floods, and other disasters. Prism Specialties of Baltimore & Delaware positions itself as a dependable partner for emergency management, mitigation services, and rapid deployment of disaster response resources, ensuring clients have access to technical expertise, empathetic support, and a clear pathway to recovery as they rebuild their lives and facilities.

Fire Damage Restoration Service

Prism Specialties of Baltimore & Delaware provides expert fire damage restoration in Baltimore, MD, helping homes recover quickly with smoke odor removal, soot cleanup, structural repairs, and full mitigation to restore safety and peace of mind.

Building Restoration Service

Building Restoration Service by Prism Specialties of Baltimore & Delaware offers expert preservation, renovation, and damage restoration for historic and modern structures in Baltimore, MD, delivering meticulous craftsmanship, timely project completion, and durable, code-compliant results.

Data Recovery Service

Prism Specialties of Baltimore & Delaware offers expert Data Recovery Services in Baltimore, MD, restoring lost files and inaccessible drives with advanced techniques, swift turnaround, and secure handling for businesses and individuals.

Water Damage Restoration Service

Prism Specialties of Baltimore & Delaware provides expert water damage restoration in Baltimore, MD, offering rapid water extraction, drying, deodorization, and complete recovery solutions to protect your home and restore peace of mind.

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