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Toepfer Construction Co., Inc.

Toepfer Construction Co., Inc. in Capitol Heights, MD offers comprehensive fire damage restoration services, covering 31 specialties to restore property and peace of mind.

Fire Damage Restoration Service at 1101 Ritchie Rd in Capitol Heights, MD 20743

Operational
★★★☆☆
Rating: 3.4 based on 20 reviews
Address: 1101 Ritchie Rd, Capitol Heights, MD 20743
Phone: 13013368600
Emails:
Anne Muth (Vice President And Sales Manager) - [email protected]
Betty Cheng (Manager Of Sales) - [email protected]
Bridget Reich (Site Manager) - [email protected]
Employees: 25
Hours:
Monday 7AM-4:30PM
Tuesday 7AM-4:30PM
Wednesday 7AM-4:30PM
Thursday 7AM-4:30PM
Friday 7AM-3:30PM
Saturday Closed
Sunday Closed
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Toepfer Construction Co., Inc.

Toepfer Construction Co., Inc. Services

Board Up Services

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Board Up Services provides temporary protection for damaged buildings by boarding up doors and windows to secure the site, prevent weather damage, and keep people safe until permanent repairs can be made.

Building Restoration

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Building Restoration is the process of repairing and renewing old or damaged structures to return them to their original look and safety. It involves assessing damage, repairing materials, stabilizing foundations, cleaning, and restoring finishes while preserving historic features.

Commercial Buildings

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Commercial Buildings is a service that helps plan, design, and manage spaces used for business activities, like offices and retail stores. It involves occupancy needs, safety, efficiency, and compliance for building performance and usability.

Commercial Properties

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Commercial Properties is a service that helps buy, sell, lease, and manage business-focused real estate like offices, stores, and warehouses, including property searches, negotiations, documents, and ongoing building or tenant support.

Construction And Remodeling

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Construction And Remodeling is a service that plans, builds, and updates buildings or rooms. It includes designing spaces, sourcing materials, and carrying out tasks like framing, electrical, plumbing, finishing, and renovations to improve function and appearance.

Disaster Repair

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Disaster Repair is a service that helps fix damage from events like fires, floods, storms, or earthquakes. It involves assessing damage, removing debris, cleaning, and restoring structure, utilities, and safety systems so a home or business is livable again.

Disaster Restoration Services

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Disaster Restoration Services help repair and restore homes or buildings after events like floods, fires, or storms. It involves assessing damage, removing water or debris, drying and cleaning surfaces, and returning the property to a safe, livable condition.

Disaster Strikes

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Disaster Strikes is a scenario-based service that helps you practice how to respond to emergencies. It involves realistic drills, step-by-step actions, communication protocols, and decision-making under pressure to improve readiness and coordination.

Emergency Management

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Emergency Management is the coordinated planning and action to prevent, protect, respond to, and recover from disasters. It involves risk assessment, preparedness, early warning, resource coordination, drills, and community education to keep people safe.

Emergency Response

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Emergency Response is a rapid, coordinated service that detects and responds to urgent incidents, providing immediate safety measures, rescue actions, medical care, and communication to summon help, stabilizing situations until lasting support arrives.

Entire Repair

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Entire Repair is a full-service home repair plan that covers common fixes, routine maintenance, and essential repairs in one package, helping you manage and schedule needed work, costs, and parts with clear guidance and support.

Family Homes

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Family Homes is a service that helps families find and arrange safe, comfortable housing. It offers guidance, listings of suitable homes, support with applications and leases, and ongoing help to ensure a stable, affordable living environment for family members.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and debris after a fire, then cleans, deodorizes, and restores damaged areas, repairing structure, replacing materials, and returning the home to its pre-fire condition.

Hour Emergency Service

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Hour Emergency Service is a 24/7 on-call medical or repair service that responds quickly to urgent issues, assesses the problem, provides immediate relief, and arranges follow-up care or repairs as needed.

Insurance Adjuster

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An Insurance Adjuster assesses insurance claims to determine how much a policy should pay. They investigate damage or loss, review policies, speak with clients and witnesses, estimate costs, and help settle claims between the insured, the company, and sometimes lawyers.

Insurance Repair

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Insurance Repair is a service that helps fix covered damages to a vehicle or property after an incident. It coordinates assessments, approves repairs, handles costs with the insurer, and ensures work meets quality standards and policy terms.

Insurance Restoration

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Insurance Restoration is a service that helps homeowners recover after damage by assessing losses, coordinating with insurers, and restoring or rebuilding property, including repairs, documentation, budgeting, and supervising contractors to restore safety and value.

Mold Remediation Services

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Mold Remediation Services involve inspecting spaces for mold growth, safely removing mold and contaminated materials, cleaning surfaces, and repairing moisture sources to prevent future problems, restoring a healthier indoor environment.

Natural Disasters

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Natural Disasters is a service that explains and helps prepare for events like earthquakes, floods, hurricanes, and wildfires, covering what they are, how they happen, risks, safety tips, and steps to stay informed and protect people and property.

Property Management

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Property Management is the service of taking care of rental properties for owners: finding tenants, collecting rent, handling repairs, scheduling maintenance, enforcing rules, and keeping financial records to keep the property occupied and well maintained.

Real Estate Management

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Real Estate Management is handling property assets for owners, including maintenance, tenant relations, rent collection, budgeting, and ensuring legal compliance to maximize value and smooth operation of buildings or portfolios.

Residential Restoration

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Residential Restoration is a service that repairs and restores homes after damage such as water, fire, or storms. It involves inspecting damage, removing affected materials, cleaning, rebuilding, and restoring utilities and finishes to return the home to its pre-damage condition.

Smoke Removal

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Smoke Removal is a service that cleans and restores spaces after smoke damage, removing odors, soot, and stains from walls, ceilings, and furniture, improving air quality and safety through cleaning, deodorizing, and sometimes sealing or repainting areas.

Storm Damage Restoration

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Storm Damage Restoration is a service that helps recover homes and buildings after storms. It involves assessing damage, removing water and debris, drying and repairing structures, and replacing damaged materials to restore safety and livability.

Structural Repairs & Building

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Structural Repairs & Building fixes and strengthens a building’s framework, addressing issues like cracks, shifts, or damage to foundations and supports, and may include repairs, reinforcement, and safe building improvements to restore stability and safety.

Structural Stabilization

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Structural Stabilization is a service that strengthens and supports a building or structure to prevent movement, cracks, or collapse. It involves assessing stability, reinforcing foundations, beams, and supports, and ensuring safe, lasting integrity.

Structure Drying

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Structure Drying is a service that removes excess moisture from buildings after water damage, using methods like air movers, dehumidifiers, and controlled ventilation to dry walls, floors, and insulation, preventing mold and further damage.

Tree Removal

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Tree Removal is a service that safely cuts down and removes unwanted or dangerous trees, including trimming branches, grinding stumps, hauling away debris, and cleaning up the site to leave the area clear and tidy.

Water Extraction

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Water Extraction is the process of removing water from a source or area, such as soil, surfaces, or materials, using pumps, vacuums, or drainage. It involves identifying water, selecting the right method, and safely removing and disposing of it to restore usability or prevent damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, treats mold if needed, and repairs structural and cosmetic damage to restore your home or business after flooding or leaks.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or floods, dries the area, removes contaminated materials, treats surfaces to prevent regrowth, and restores the space to safe, livable condition.

Toepfer Construction Co., Inc. Reviews

Damin Lane
Damin Lane
1 ★☆☆☆☆
Not trustworthy, not recommend & Horrible experience from 12/2022 to 5/2/2023, Owners visit condo @ early morning & evening & discovered workers left food trash & lights on when not working, damages include: ceiling fixtures, painted over lighting fixtures & outlets, & plumbing issues not caused by tenant (debri flushed down sink & toilets , had separate contractor assess damages), kitchen & inside storage door, painting problems, & lockbox & code was changed & owner had to be made aware. Prior unnecessary cost included: 3+ weeks of fans running, etc. Cleaners did not clean thoroughly & blinds were dirty from construction work & property owner had to re-clean areas. Suggestion: Avoid using Toepfer for repairs. The company did not accept responsibility & the actions are common in reviews. If Toepfer is assigned, please Do not allow contractors work @ your home without the homeowner present.
Adriana Marques
Adriana Marques
5 ★★★★★
I had some water damage in my kitchen and toepfer construction did a great job and did all their work in a timely manner. Robert and Todd were both great and their workers were respectful in my house. I would use them again if I were to get the same team of great people!
Jennifer Casey
Jennifer Casey
5 ★★★★★
I was introduced to Toepfer more than 12 years ago, and since their first job, they have been the only emergency restoration company I will use. Our relationship has spanned 12+ years, 2 companies, more than fifty multifamily properties, and several million dollars, and not once have I been unhappy with the relationship or result. I have never worked with a company that makes such a stressful process as smooth as Toepfer does and can offer such peace of mind that I know they have everything under control from the moment they walk onto a job. Their team is consistent, reliable, trustworthy, fair, and communicates thoroughly. Most importantly, they treat our sites, teams, and residents as if they were their own, which is why our teams and residents love them as much as I do. I can't speak highly enough about them, but I encourage anyone with a need to reach out, and in just a conversation, you will see for yourself.
Karen Napolitano
Karen Napolitano
5 ★★★★★
Kyle Toepfer and his team responded quickly when I identified a patch of black mold on my ceiling. They evaluated the problem, determined the scope of needed repairs, and completed the work completely on a time table that worked for my schedule. Toepfer had rebuilt my unit after a fire several years ago so they were familiar with the layout and infrastructure of the building, which is why I contacted them. The mold and source of moisture are removed, the repair work is very neat, and there is no evidence that a portion of drywall had been cut out and patched. They repainted the ceiling for continuity of appearance. Excellent work! Neat and thorough.
William Stanley
William Stanley
1 ★☆☆☆☆
Avoid this company. They repaired a flood in my apartment building. When doing repairs, they broke my piano by placing objects on the keys. They also covered my apartment and furniture in adhesive that they used on the flooring. They said they would clean the furniture, but it’s been a week and I haven’t heard anything. Their contractors used my shower (presumably to wash the adhesive from their hands) and left my shower head on the floor of the shower, covered in adhesive. After reaching out to the owner about the damages, he wrote it off and refuses to take responsibility for his workers. He is incredibly snide, condescending, and talks down to people. It wears off on his employees, one of who told me “Good luck proving that they broke anything” after they rearranged my entire apartment. If the contractors were not knowledgeable on how to move an instrument, they should have left their hands off of it or called me. Furthermore, it’s basic knowledge not to place heavy items on the keys of a piano, or so I thought. Their solution to their workers damaging my personal property was to have my insurance cover it. Which as you probably know, is not how that works. If they come to do any additional work before I move out, I will make sure to be present in the home as it is apparent they are incapable of monitoring their workers. As far as quality of work goes, the floor is coming up in dozens of places which is testament to their “craftsmanship.” Kick boards were left unfinished for weeks, the paint job is shoddy, and you’d think it was a team of toddlers doing repairs with how much clean up you’ll have to do after the crews leave. I wouldn’t touch this company with a 100 ft pole. They have earned their sub 3 star ratings. You’d think a company of 60+ years would learn some professionalism and competency. Keep your belongings safe/in working order and go with a professional organization instead of this circus. Update: They finally decided to pay to replace my piano. However, the owner never took responsibility for the actions of the workers. In fact, he said before the check was issued that he does not claim responsibility and that he doesn’t think his workers broke it. I’m happy I am getting my belongings fixed, but this company is not worth the headache.
Adam Landsman
Adam Landsman
5 ★★★★★
As a property manager I used Toepfer for fire, flood and mold remediation services for over a decade. As a local, family-owned and operated business their responsiveness, work quality, and integrity are without equal. They always kept my clients fully satisfied and I highly recommend them to anyone who needs disaster recovery or general construction services!
Liz Long
Liz Long
1 ★☆☆☆☆
Complete thieves! DO NOT use this company. My husband and I used Toepfer to come out and look at some wet beams we had before closing up the drywall in our living room ceiling that still seemed wet after a leak we had. We simply wanted to make sure they were actually dry before replacing the drywall so we wouldn't have mold issues. In our communication with Toepfer, we were clear that this was not an emergency whatsoever prior to scheduling their technician's visit and specifically stated in email that if it affected pricing, it was not time sensitive. They sent us a water abatement contract with no pricing info on it and we agreed to pay the cost of whatever ACTUAL work they may have to do upon their visit, naively assuming that the cost would be minimal since it was just taking a look and using a moisture meter (which we also owned)...no real water leaking or big emergency to take care of. There was absolutely ZERO communication to us about any flat rate or fee for a service call. The technician came out to our home, stuck a moisture meter into our ceiling beam, said it was dry enough to replace the drywall, and left. The entire appointment took FIVE MINUTES and we received a bill for $450. Absolutely outrageous! We reached out several times for clarification of the charge and received delayed, disinterested communication and were simply told that this was their flat rate and we would be sent to collections if we didn't pay. Ultimately we ended up paying just to make them go away, but I wouldn't recommend this business to anyone! I'm a business owner myself, and their business ethics are absolutely abhorrent! Beware of hidden costs and don't sign anything...better yet...just use ANYONE else!
Amir G.
Amir G.
5 ★★★★★
As a property manager, I've now been using the team over at Toepfer since 2017 and have found consistent, reliable and competent responses and work from them for whatever my situation is. Honestly, no job has been too big or too small. They find a way to get it done.
D Mummert (Jason)
D Mummert (Jason)
1 ★☆☆☆☆
Hopefully they do a better job at restoration than they do it stopping at stop signs.
LaShauna Tillmon
LaShauna Tillmon
5 ★★★★★
Wonderful company. Timely communication and great service.
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About Toepfer Construction Co., Inc.

Toepfer Construction Co., Inc. is a trusted fire damage restoration service located at 1101 Ritchie Rd, Capitol Heights, MD 20743. Serving residential, commercial, and multi-family properties, the company specializes in comprehensive disaster recovery, restoration, and reconstruction solutions designed to bring properties back to their pre-loss condition with efficiency and care. As a locally rooted, family-owned operation, Toepfer focuses on guiding clients through every stage of the restoration process—from initial assessment and emergency response to final repairs and ongoing maintenance—ensuring clear communication, timely service, and meticulous workmanship.

The broad scope of services includes board up and stabilization to secure properties after a fire, smoke removal, and odor control, as well as complete fire damage cleanup and repair. They handle entire repair projects, structural stabilization, and structural repairs to restore integrity and safety. The company also provides disaster restoration services for water and storm damage subsequent to fire incidents, acknowledging that often water intrusion and mold can accompany fire damage and require integrated remediation strategies. Their team supports both residential homes and commercial buildings, including commercial properties and property management needs, with a client-focused approach that emphasizes minimal disruption to tenants and occupants while maintaining strict adherence to regulatory standards and insurance requirements.

Toepfer’s offerings extend to emergency management and emergency response to meet urgent needs, including hour-by-hour service when timelines matter most. In addition to repair and restoration, the company offers construction and remodeling services to restore aesthetics and structure, ensuring consistent finish quality and attention to detail. They collaborate with insurance adjusters and provide insurance restoration and insurance repair services to streamline the claim process for clients. Mold remediation, water extraction, and water damage-related cleanup and repair are integrated into their portfolio, reflecting a holistic approach to post-loss recovery. The firm also handles related specialty services such as fire damage cleanup and repair, tree removal when necessary to clear access or protect structures, and environmental containment measures to safeguard occupants during the restoration process.

Client feedback highlights Toepfer Construction Co., Inc.’s commitment to professionalism on many projects, including long-standing partnerships with property managers and real estate professionals. While reviews reflect a range of experiences, the company emphasizes accountability, transparent communication, and respect for occupants and spaces, aiming to deliver timely restoration with attention to safety, quality, and customer satisfaction. The organization maintains a focus on safety, efficiency, and thorough documentation throughout every phase of a project, from initial assessment to final walkthrough. By combining emergency response capabilities with robust construction and remodeling expertise, Toepfer positions itself as a reliable partner for fire damage restoration, disaster recovery, and the ongoing needs of property owners and managers in the Capitol Heights area and beyond.

In summary, Toepfer Construction Co., Inc. offers a comprehensive suite of fire damage restoration services and related emergency and reconstruction capabilities. Their integrated approach addresses immediate stabilization, cleanup, and structural repairs, followed by recovery-focused remodeling and restoration to restore properties to safe, functional, and aesthetically pleasing conditions. Through experienced personnel, industry-standard practices, and a client-centric mindset, the company strives to deliver dependable disaster recovery assistance when fire damage strikes.