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MasterPro Disaster Recovery LLC

MasterPro Disaster Recovery LLC provides expert fire damage restoration and comprehensive recovery services in Rockville, MD, restoring properties with professional care and efficiency.

Fire Damage Restoration Service at 601 Lofstrand Ln Unit B in Rockville, MD 20850

Operational
★★★★★
Rating: 4.9 based on 62 reviews
Address: 7800 Airpark Rd Suite 2, Gaithersburg, MD 20879
Phone: 18003700639
Emails:
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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MasterPro Disaster Recovery LLC

MasterPro Disaster Recovery LLC Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is a round-the-clock service that provides immediate help, assessment, and support for urgent situations, coordinating responders, dispatching resources, and ensuring fast communication to stabilize and protect people and property.

24/7 Emergency Restoration Services

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24/7 Emergency Restoration Services is a round-the-clock response to water, fire, or storm damage, providing fast assessment, containment, temporary protection, and professional cleanup and rebuild to restore homes or businesses quickly and safely.

Air Filtration

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Air Filtration cleans and purifies the air by removing dust, pollutants, and microbes using filters or other devices, improving indoor air quality. It involves capturing particles, monitoring airflow, and maintaining filters for healthy, cleaner air.

Air Purification

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Air Purification is a service that cleans indoor air by removing dust, smoke, odors, and pollutants using filters, special machines, or natural methods; it improves comfort, health, and ventilation in homes or workplaces.

Applied Structural Drying

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Applied Structural Drying is a service that uses specialized equipment to rapidly dry water-damaged buildings, floors, and structures after a flood or leak, restoring moisture levels, preventing mold, and stabilizing the environment for safe, quick restoration.

Burst Pipes

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Burst Pipes is a service that fixes broken water pipes and prevents further damage by locating leaks, repairing or replacing pipes, and testing the system to ensure proper flow and secure, lasting repairs.

Damage Assessment

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Damage Assessment is a service that identifies and records the extent of harm after an event, inspecting affected areas, documenting losses, and estimating repair costs to guide recovery and insurance or compensation decisions.

Disaster Recovery

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Disaster Recovery is a service that helps you resume essential IT operations after a disruption. It involves planning, backing up data, replicating systems, and tested steps to quickly restore apps, databases, and networks to normal after a disaster.

Disaster Strikes

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Disaster Strikes is a training service that simulates natural and man-made emergencies to teach people how to respond, stay safe, and coordinate with others during a crisis through realistic drills and guided actions.

Disinfection Services

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Disinfection Services clean and sanitize spaces to remove germs and viruses, using approved chemicals and methods. It involves cleaning surfaces, wiping high-touch areas, and applying treatments to reduce illness risk in homes, offices, and public spaces.

Emergency Restoration

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Emergency Restoration is a quick-response service that stabilizes and repairs buildings after disasters such as fire, flood, or wind damage. It includes assessing damage, securing the site, removing hazards, and restoring essential systems to prevent further harm.

Emergency Support

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Emergency Support is quick, expert help during crises to stabilize safety, assess needs, provide immediate care or guidance, and connect you with follow-up resources or longer-term support as needed.

Fire & Smoke Restoration

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Fire & Smoke Restoration is a service that cleans and repairs homes after fires. It removes soot, neutralizes smoke odor, repairs damaged walls and ceilings, and restores belongings, structure, and safety to levels before the fire.

Fire And Smoke Damage Restoration

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Fire and Smoke Damage Restoration is a service that cleans up and repairs homes or buildings after a fire. It involves removing debris, deodorizing smoke, cleaning soot, treating water damage, and restoring structure, walls, floors, and contents to safe, livable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up smoke, soot, and water from a fire, removes damaged materials, and restores the property to its pre-fire condition, including cleaning, deodorizing, and repairing structure and systems.

Flood And Water Damage Restoration

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Flood and Water Damage Restoration is a service that removes excess water, dries and dehumidifies spaces, cleans and disinfects, and repairs damage from leaks or floods to restore homes and businesses to their normal condition.

Foundation Cracks

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Foundation Cracks is a service that checks for and repairs cracks in building foundations, assessing damage, testing stability, and providing sealing, reinforcement, and restoration steps to keep the structure safe and level.

Leaking Roof

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Leaking Roof is a service that fixes roof leaks and damages, inspecting the roof, sealing cracks, replacing damaged shingles or flashing, and ensuring the area is watertight to prevent further water entry and interior damage.

Leaky Roofs

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Leaky Roofs is a service that detects, repairs, and waterproofs damaged roof areas to stop leaks and prevent water damage, often including inspections, patching, and sealing to restore a dry, safe roof.

Mold Containment

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Mold Containment is a service that isolates mold-affected areas to stop spread, uses barriers and air containment, and includes safe removal, cleaning, and odor control to protect occupants and prevent future growth.

Mold Damage

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Mold Damage service helps identify, remove, and treat mold growth in homes or offices, addressing moisture sources, cleaning affected areas, and applying barriers or preventive measures to restore safe, breathable indoor air.

Mold Remediation And Cleanup

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Mold Remediation And Cleanup is a service that identifies and removes mold growth, dries and repairs affected areas, and cleans surfaces to restore safe indoor air quality and prevent future mold problems.

Mold inspection

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Mold inspection is a professional check of your home or building to find mold growth and moisture problems. A inspector looks for signs, tests air and surfaces if needed, and notes where mold is, how it’s caused, and what to fix to prevent it.

Odor Removal

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Odor Removal is a service that eliminates unpleasant smells from spaces, using cleaning, deodorizing, and sometimes ventilation or scent-neutralizing methods to restore fresh air and a clean, inviting environment.

Plumbing Leaks

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Plumbing Leaks is a service that finds and fixes drips, pinhole leaks, and dripping pipes in homes or buildings, using inspection tools and repairs to stop water loss and prevent damage, with minimal disruption.

Property Damage

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Property Damage is a service that helps assess, report, and repair damage to buildings or belongings, including estimating costs, coordinating repairs, and handling insurance or settlement processes.

Rebuild And Restore

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Rebuild And Restore is a service that fixes and revives broken or outdated systems, restoring functionality, data, and performance. It typically assesses the current setup, repairs components, replaces damaged parts, updates software, and tunes configurations for smooth operation.

Rebuild Services

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Rebuild Services helps restore damaged or degraded structures and systems by assessing, planning, sourcing materials, and executing repairs to return them to safe, functional condition. It includes inspection, budgeting, and project management from start to finish.

Reconstruction Of The Affected Areas

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Reconstruction Of The Affected Areas is a service that repairs and rebuilds buildings and infrastructure damaged by disasters, helping to restore homes, roads, and utilities through planning, safety checks, materials, and skilled construction work.

Sewage cleanup

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Sewage cleanup is the safe removal and treatment of spilled or leaking wastewater from toilets or drains, including contaminated water, solids, and mud. It involves containment, protective gear, cleaning, disinfection, disposal, and proper waste handling.

Smoke Clean Up

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Smoke Clean Up is a service that removes smoke damage from homes or businesses, including cleaning soot, deodorizing, odor control, and restoring damaged surfaces to safe, livable condition after a fire or smoke incident.

Smoke Damage

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Smoke Damage is a service that cleans and restores spaces after fires, removing smoke odor, soot, and stains, fixing damage to walls, ceilings, and belongings, and restoring air quality with deodorization and sanitization.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates lingering smoke smells from homes or cars using cleaning, deodorizing, and sometimes ventilation or ozone treatment to restore fresh air and reduce noticeable odor.

Soot And Smoke Damage

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Soot and Smoke Damage is a service that cleans and restores spaces after fires, removing soot residue, repairing surfaces, deodorizing smells, and restoring safety and appearance to homes or buildings.

Structural Damage

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Structural Damage is a service that assesses and fixes issues in a building’s framework, like walls, beams, and supports. It involves inspecting for cracks or weakness, planning repairs, and restoring safety and stability to the structure.

Structural Drying Technician

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A Structural Drying Technician specializes in drying and restoring buildings after water damage, using pumps, dehumidifiers, and sensors to remove moisture, dry contents, and prevent mold, while monitoring progress and ensuring structural safety.

Structural Stabilization

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Structural Stabilization is a service that reinforces and supports building parts to prevent sagging, shifting, or failure. It involves assessing weak areas, adding supports or braces, and ensuring long-term safety and stability of the structure.

Sump Pump Failure

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Sump Pump Failure is a service that detects why a basement sump pump isn’t working, stops water damage, and provides fixes or replacements to restore proper basement drainage and prevent flooding.

Sump Pump Problems

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Sump Pump Problems is a service that identifies, diagnoses, and fixes issues with basement sump pumps, including installation checks, motor or switch faults, clogging, float issues, and drainage problems to prevent flooding.

Water Damage Cleanup Services

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Water Damage Cleanup Services restore and dry spaces after leaks, floods, or spills. They assess damage, remove standing water, dry and dehumidify, clean contaminated areas, and prevent mold to return your home or business to safe, livable condition.

Water Extraction

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Water Extraction is a service that removes water from flooded areas or materials, using pumps and drying equipment to collect moisture, dry surfaces, and prevent damage.

Water Heaters

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Water Heaters is a service that provides and installs devices that heat water for showers, sinks, and appliances, including sizing, installation, maintenance, and repairs to ensure hot water is ready on demand.

Water Mitigation

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Water Mitigation is the process of removing unwanted water from a damaged area, drying it, and preventing further harm. It involves assessing the water source, extracting moisture, drying walls and floors, cleaning affected surfaces, and monitoring to prevent mold.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that stops leaks, removes standing water, dries surfaces, treats for mold, and repairs damaged structure and belongings to restore a home or business after flooding or spills.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold that grows after leaks or flooding, stopping moisture, inspecting affected areas, removing contaminated materials, and treating with antifungal products to prevent regrowth.

MasterPro Disaster Recovery LLC Reviews

Gregory Jackson
Gregory Jackson
5 ★★★★★
We had some water damage from a dishwasher that was installed improperly which caused mold. Ivan and his team were very professional, punctual and kept us updated on what to expect throughout the mold remediation process. We hope that we will not encounter an issue with mold again but if we were MasterPro will be our first call as well as first to recommend.
Rachel McCoy
Rachel McCoy
3 ★★★☆☆
Update: I was able to talk with the team, and resolve the issue. While the situation was not ideal, I appreciate the dedication the team made to rectify my situation. Previous review: Due to a leak in my home, this team came to pack up our personal belongings. At first, I was impressed with the efficiency and attention to detail in labeling everything in the boxes. Fast forward getting the items back into my home. There were a few broken items which they apologized for and stated they would reimburse the cost; however, as we began unpacking more boxes we noticed a few items missing and out TV was damaged!! I contacted Ivan, and it's been a few weeks with no resolution and they are trying to say the TV was damaged prior to removal, which is absolutely false. Be careful who you trust in this extremely sensitive process!! I will be escalating this matter in order to resolve appropriately as this is horrible customer service.
Heidi Parker
Heidi Parker
5 ★★★★★
Thank you for coming to Houston! We are grateful that our insurance company sent Ivan, crew chief Caitlin, and their meticulous team as the water mitigation specialists to clean up and dry out our home after multiple pipes burst during the February 2021 freeze. They did a fantastic job! They were extremely professional, efficient, punctual, and courteous. They exceeded our expectations and we highly recommend MasterPro. They are truly the A Team.
J Pea
J Pea
5 ★★★★★
So pleased that Ivan and his crew traveled to Houston to assist with the aftermath of the February 2021 major extensive freeze. We feel blessed to be MasterPro’s first Texas customer. I was so impressed by the professionalism of the entire crew. They were efficient and timely. Their knowledge of what needed to be done was impressive. Their communication was excellent. Their fees were reasonable. Without hesitation and without any reservations, I recommend MasterPro to anyone needing their services.
G M
G M
5 ★★★★★
I had a service line that backed up after the dishwasher ran a whole cycle before I noticed. MasterPro responded immediately to my call and had a team there within the hour. I am so impressed with their knowledge, professionalism, patience and competence. It was a stressful time and they sincerely alleviated a lot of it. I am so grateful for excellent services when you need them. And they are thorough! Down to the documentation package they provide for your records. Special thanks to Ivan, Catelin, the other young lady who was part of the team attending my condo work, and Mariana who sent me all the documents I needed for my records.
Pamela Wolf
Pamela Wolf
5 ★★★★★
It is rare that a company exceeds my expectations but Ivan and his excellent team were by far, the BEST company I have ever had the pleasure of working with. 100%! I had a leak in my basement with dirty water only a month after moving in. They came right away, explained everything, were quick AND thorough, and made a horrible frustrating situation bare-able. I wish they did more than disaster recovery, I would use them for everything if I could. I really can’t say enough wonderful things about them. If you have a mold or disaster issue and need a reliable, caring, hard working, and a extremely affordable company, use Ivan and MasterPro. You will not be disappointed.
Jeanette Jenkins
Jeanette Jenkins
5 ★★★★★
After two days of water pouring into my utility room from a leak in the ceiling, from the unit above, the Master Pro Disaster Recovery team arrived & went to work. They assessed the extent of the water damage and installed blower/dehumidifiers to dry up the excess water and moisture. They worked quickly, efficiently, and were very careful not to do any unnecessary damage. I also appreciated how courteous they were in addressing me and explaining what was being done. An altogether professional team and I am very pleased with their work.
Chris Libang
Chris Libang
5 ★★★★★
I highly recommend acquiring MasterPro's services. They have done 2 mold remediation (bathroom and crawlspace) for my home, and I am very satisfied with the results. Ivan and his crew are very professional. Their rate/pricing is also on point. I have had other quotes with other mold remediation companies, but theirs is the best and most convincing. Will definitely add them to my list of "go to" contractors!
Adam Lifshey
Adam Lifshey
5 ★★★★★
I had an excellent experience with MasterPro and highly recommend them. This was the first time I experienced a water remediation problem and I had many questions about how MasterPro would solve it. Ivan was extremely patient and clear in answering all my questions, and he and his team communicated very well with me every step of the way. They were both very professional and very friendly. The schedule was clear and they kept exactly to it. I am very happy with the work they did and highly recommend MasterPro in general.
M G
M G
5 ★★★★★
Amazing company. I’ve used them twice now for water damage and both times they were at my house within 20 minutes. It is a family run business that prides itself on integrity, honesty, and commitment to excellence. It is so easy and common for disaster recovery companies to price gouge customers who are in a panic and worried about mold, etc... need not worry about this with Masterpro. Ivan is completely honest with you and understands the situation that your family is in. He will tell you exactly what he recommends and what can or can not wait. They will even do all of the repairs and remodeling after they’ve finished the recovery process. All of his staff are friendly and professional. Overall great experiences with them and I highly recommend Ivan and his team for any of your recovery needs. In times of need and help they will be there for you to the end. Thanks again!
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About MasterPro Disaster Recovery LLC

MasterPro Disaster Recovery LLC is a professional Fire Damage Restoration Service located at 601 Lofstrand Ln Unit B, Rockville, MD 20850, and serves the surrounding communities with a steadfast commitment to rapid response and thorough restoration. The company operates with the understanding that fire incidents and related disasters demand immediate action to minimize damage and protect occupants. As a third-person overview, MasterPro emphasizes a comprehensive approach that begins with compassionate customer service, moves through precise damage assessment, and progresses to complete reconstruction when necessary. The team combines industry-standard practices with hands-on experience to restore both residential and small commercial properties to their pre-loss condition.

The business specializes in Fire Damage Restoration Service and Water Damage Restoration Service, acknowledging that many emergencies involve both fire and water challenges. MasterPro provides 24 / 7 Emergency Response and 24/7 Emergency Restoration Services to ensure that help is available around the clock. Their offerings cover Air Filtration and Air Purification to improve indoor air quality, as well as Applied Structural Drying techniques to remove moisture efficiently. They address Burst Pipes, Plumbing Leaks, and Sump Pump Failures as part of prompt mitigation, while Damage Assessment and Mold Containment services help identify risks early and prevent further deterioration. The company supports Disaster Recovery and Disaster Strikes scenarios with organized planning, on-site containment, and strategic work sequences to stabilize structures and protect contents. Disinfection Services and Smoke Clean Up complement fire restoration efforts by reducing odors and removing soot, smoke, and smoke-related damage.

MasterPro’s scope extends to Fire & Smoke Restoration and Fire And Smoke Damage Restoration, including Fire damage cleanup & repair, Smoke Odor Removal, and Soot And Smoke Damage remediation. They offer comprehensive Water Damage Cleanup Services, Water Extraction, and Water Mitigation, along with Flood And Water Damage Restoration to manage widespread incidents. Structural Drying Technician expertise and Structural Stabilization ensure that affected buildings regain stability, while Reconstruction Of The Affected Areas and Rebuild Services cover the rebuild and restore phase. The team also handles Foundation Cracks, Leaking Roof and Leaky Roof issues, and Sewage cleanup as part of a broad disaster recovery portfolio. Odor Removal and Mold remediation are among the critical services, supported by Mold inspection and Mold containment to prevent recurrence. Their capabilities also include Rebuild And Restore and Reconstruction Of The Affected Areas to restore both surfaces and systems to pre-loss conditions.

Customer testimonials underscore MasterPro’s dedication to professional service, transparent communication, and dependable response. The company emphasizes a careful, respectful approach to sensitive situations, ensuring documentation, progress updates, and accountability throughout the recovery process. In addition to their core services, MasterPro offers Water Heaters, 24/7 Emergency Support, and expert guidance for insurance coordination and project planning, contributing to a smoother, more predictable restoration experience. The team’s proactive, customer-centered philosophy positions MasterPro Disaster Recovery LLC as a trusted partner for fire and water disaster recovery needs in Rockville and beyond.

Water Damage Restoration Service

MasterPro Disaster Recovery LLC offers expert Water Damage Restoration in Rockville, MD, quickly mitigating floods, leaks, and mold, with state-of-the-art equipment, 24/7 emergency response, and thorough restoration to return homes to pre-loss condition.

Fire Damage Restoration Service

MasterPro Disaster Recovery LLC offers expert fire damage restoration in Rockville, MD, providing swift smoke and soot removal, structure drying, deodorization, and complete reconstruction to restore your home safely and quickly.

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