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Purofirst of Metropolitan Washington

Purofirst of Metropolitan Washington provides expert fire damage restoration and related services in Rockville, MD, delivering comprehensive recovery solutions for homes and businesses.

Fire Damage Restoration Service at 1078 Taft St in Rockville, MD 20850

Operational
★★★★☆
Rating: 4.0 based on 51 reviews
Address: 1078 Taft St, Rockville, MD 20850
Phone: 18005002399
Emails:
J Pasley Jr, Benjami... (Sales Representative) - [email protected]
Parker, Bryan (Clean Team Manager) - [email protected]
Carys Calvert (Air Import Manager) - [email protected]
Employees: 50
Hours:
Wednesday Open 24 hours
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Purofirst of Metropolitan Washington

Purofirst of Metropolitan Washington Services

Biohazard Cleanup

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We help restore properties affected by biohazard situations that create health and safety concerns. Our work supports returning affected areas to a condition where they can be safely used again.

Crime Scene Cleanup

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We help clean and restore properties impacted by traumatic events that leave behind sensitive conditions. Our service supports returning the space to a usable state with care and discretion.

Fire Damage Restoration

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Fire Damage Restoration is cleaning up and fixing a home after a fire. It involves assessing damage, removing soot and water, drying any moisture, and repairing or replacing damaged walls, floors, and ceilings to restore safety and usability.

Hoarding Cleanup

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Hoarding Cleanup helps people safely clear and organize spaces, remove clutter, dispose of unwanted items, clean areas, and set up ongoing practices to keep homes safe and livable, with support and guidance from trained professionals.

Hour Emergency Response

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Hour Emergency Response is a fast, around-the-clock service that provides swift emergency assistance, coordination, and temporary support to handle urgent incidents, assess needs, and connect you with responders or the right resources within hours.

Infrared Inspection

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Infrared Inspection uses thermal imaging to detect heat patterns in buildings, equipment, or electrical systems. It identifies hotspots, insulation gaps, and moisture issues without contact, aiding preventive maintenance and safety checks.

Janitorial Services

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Janitorial Services are cleaning and maintenance tasks for buildings, including sweeping, mopping, dusting, trash removal, restroom cleaning, and light repairs to keep spaces tidy, safe, and presentable on a regular schedule.

Mold Remediation

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We help address mold issues caused by moisture that can affect comfort, air quality, and usability. Our goal is restoring a safer indoor environment so the property can be occupied with confidence.

Odor Removal

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We help remove lingering odors caused by fire damage, mold growth, or biohazard situations that make spaces uncomfortable. Our service supports restoring a clean, neutral indoor environment.

Procurement

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Procurement is the process of finding, evaluating, and acquiring goods and services a business needs, from identifying suppliers to purchasing, negotiating terms, and ensuring timely delivery and quality.

Repair after Mitigation

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Repair after Mitigation is the process of fixing remaining issues after initial safety or risk measures are applied, restoring systems to normal function. It involves assessing damage, completing repairs, testing, and validating that everything operates correctly.

Sewage cleanup

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We help address sewage backups that contaminate indoor spaces and interrupt daily activities. Our focus is restoring safe, functional conditions so the property can move forward.

Structural Repair

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Structural Repair is fixing essential building parts like beams, columns, and foundations that are damaged or weak, to restore strength and safety. It involves assessment, repairing or replacing damaged components, and ensuring the structure meets safety standards.

Thermal Imaging

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Thermal Imaging is a service that uses infrared cameras to detect heat patterns in objects or spaces, showing temperature differences as images or data. It helps find hotspots, insulation gaps, electrical issues, or moisture by visualizing heat without touching anything.

Water Damage Restoration

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We help restore properties affected by leaks, flooding, or water intrusion that disrupt normal living or business operations. Our focus is stabilizing the space and helping you move forward after unexpected water damage.

Purofirst of Metropolitan Washington Reviews

Anya Erokhina
Anya Erokhina
5 ★★★★★
We had a major water heater leak, and the Purofirst team was absolutely fantastic from start to finish. Emergency Services Division Manager DJ got a crew out to our home within just a couple of hours. The remediation team, led by technician Antonio, worked quickly and efficiently. Antonio was extremely knowledgeable, detail-oriented, and conscientious — he explained every step of the process and checked in regularly throughout the week-long remediation. DJ remained very responsive and helpful, answering all of our questions along the way. When it came time for repairs, Claims Specialist Collin was equally professional, knowledgeable, and attentive to detail. He was there at the start of the work to ensure that the scope was well understood and even stopped by at the end to make sure everything was done properly and that we were satisfied. The repair team, Alex and Patricio, were professional, efficient, and meticulous — they left our home even better than it was before the leak. We highly recommend Purofirst for their professionalism, responsiveness, and quality of work.
Andrew Singer
Andrew Singer
5 ★★★★★
Thank you Purofirst! I recently found myself in a terrible situation, late in the evening and needed help. I manage a high rise HOA in Bethesda, where the problem occurred. There was a plumbing backup coming from a kitchen sink drain pipe. Filthy pipe water ended up shooting out across this newly renovated kitchen and beyond. The homeowner was beside herself and called for quick action. I reach out to Keith Bock at Purofirst. He answered my call on (what felt like) the first ring and quickly helped dispatch a team to my community to handle to cleanup and restoration. I unfortunately do not have before and after pictures to share, but you can imagine what black sludge looks like, after spraying floors, cabinets and walls, especially white ones. We were concerned that permanent damage would be the result, however the cleaning crew from Purofirst did such an amazing job that all was salvageable. Keith and his crew’s quick and thorough action saved me and gave me much relief, especially during a time of great anxiety. I understand that Purofirst is quite capable of restoring homes with much more extensive damage, but thankfully they were able to save me from the added replacement costs I initially thought may be the case. Great job and thank you. - Andrew
C. Henry Nava
C. Henry Nava
5 ★★★★★
I just wanted to take a minute to thank PuroFirst for the excellent serivce provided for the mitigation. Home leak is stressful but they responded promptly. From the first call to the final paperwork, all went well. The Technicians Haroldo Vargas, Manuel de Paz, and Fredy Castañeda were respectful and diligent. I recommend this company to anyone who needs these types of services.
Jan Jaremko
Jan Jaremko
5 ★★★★★
Recently I contacted Purofirst for the 4th time in almost 2 decades. I was very impressed the first time they came to my home as a referral from my insurance company. I kept the business card I had...thank goodness. Most of my interactions have been with Enrique Auza, who is a mold remediation manager. I have found Mr. Auza to be professional, responsive, ethical, hard working, and someone who possesses a wealth of information. I also referred Purofirst to my son after he experienced an apartment fire and needed smoke and water remediation. I am presently using this company again after a pipe burst in my basement. I am a fan! Update since July Update December 2025 Purofirst just finished the mold remediation I experienced after the pipe burst. They performed an excellent and top-notch job. Continue to highly recommend this team. Most of my dealings have been directly with Enrique Auza who is worth his weight in gold both as a customer service representative and as a source of information. He managed a great team, including the following hard-working people: Haroldo Vargas, Saira Lopez, Manuel de Paz, Yaxely Andrade, Freddy Castanebal, and Kelly Najarro! Please forgive any spelling errors.
Eric Munoz
Eric Munoz
5 ★★★★★
We needed some remediation in our basement. Enrique Auza was super professional, educational, and practical about what was needed. He was our third reference. Others instilled fear and were unreasonably expensive. Enrique took a more pragmatic and educational approach. He was financially reasonable without diminishing the work that needed to be done. His team was great.
Jeffrey Thomas
Jeffrey Thomas
5 ★★★★★
All the Purofirst employees were excellent! Experienced and professional. The company went the extra mile to facilitate a couple of needed remediation work. I can’t speak highly enough of our experience working with Purofirst. Well done!!!
Scott Rosenbloom
Scott Rosenbloom
5 ★★★★★
Purofirst did a great job for our community. They cleaned a hallway/stairwell (4 stories) - that had smoke odor and smoke film from a minor kitchen fire. Very professional job - we were more than satisfied.
Suzanne Grefsheim
Suzanne Grefsheim
5 ★★★★★
Purofirst personnel are excellent. Checked out my basement to be sure no problems after replaced leaky pipes. Very thorough inspection and reassured me no problems which meant no business for them.
Roger Holberg
Roger Holberg
5 ★★★★★
They did a great job of restoring the portion of my basement damaged by a sewer backup. Their employees, both project managers and workers did a great job and were very helpful and accessible. The only real issue I had was that their invoices were pretty vague as to what they pertained to with a very general description of the entire project and the amount due at the time. I would have preferred a better breakdown.
Malynda Madzel
Malynda Madzel
5 ★★★★★
Liked the way a tech came and looked over the job before the work was to be done next day. Padricio came in prepared, did the work better than expected, and has the right attitude about it. More than satisfied with Puro.
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About Purofirst of Metropolitan Washington

Purofirst of Metropolitan Washington is a trusted Fire Damage Restoration Service located at 1078 Taft St, Rockville, MD 20850. Serving residential and commercial clients across the metropolitan area, the company specializes in comprehensive fire damage recovery and related services designed to restore spaces to pre-loss condition. The organization emphasizes prompt, professional response and a thorough approach that addresses both visible damage and underlying conditions that can affect safety and indoor air quality. Purofirst of Metropolitan Washington teams are equipped to manage emergency situations and coordinate seamlessly with insurers, homeowners, property managers, and business owners to minimize disruption and costs.

In addition to fire damage restoration, the firm offers a broad spectrum of categories and services, including Water Damage Restoration Service, Biohazard Cleanup, Crime Scene Cleanup, Hoarding Cleanup, Hour Emergency Response, Infrared Inspection, Mold Remediation, Odor Removal, Sewage cleanup, Structural Repair, Thermal Imaging, and Procurement. The Water Damage Restoration service complements fire recovery by treating water intrusion, removing moisture, mitigating mold risk, and performing necessary repairs to structural elements. Infrared Inspection and Thermal Imaging are employed to detect hidden moisture, heat patterns, and potential vulnerabilities behind walls, ceilings, and floors, enabling precise remediation plans. Odor removal specialists work to neutralize smoke and other contaminants, restoring a fresh indoor environment after events that affect air quality.

The company also provides Cleanup and Restoration workflows that include Cleaning and Sanitation, and Repair after Mitigation to ensure that each project progresses from immediate response through final reconstruction. Structural Repair is available to stabilize and restore load-bearing elements if needed, while Janitorial Services support ongoing maintenance in facilities that require post-disaster cleanliness and safety standards. Electrical and mechanical considerations are addressed through a coordinated approach to ensure that rebuilt spaces meet current codes and occupant needs.

Customer testimonials reflect the organization’s commitment to reliability, thorough communication, and high-quality workmanship. Clients frequently mention swift mobilization, detailed explanations of processes, attentive project oversight, and durable results that mitigate future risk. The staff, including division managers, technicians, claims specialists, and field crews, is described as professional, knowledgeable, and responsive, with a focus on restoring spaces to their original condition while maintaining cost-conscious practices. The firm’s approach to emergency response—characterized by rapid deployment, careful planning, and respectful collaboration—has earned a reputation for minimizing disruption during stressful situations. Purofirst of Metropolitan Washington continues to serve the Rockville area and surrounding communities by providing reliable fire damage restoration alongside water damage remediation, odor control, mold mitigation, and comprehensive cleanup services, all supported by a comprehensive suite of mitigation and repair capabilities that align with client expectations and industry standards.

Water Damage Restoration Service

Water Damage Restoration Service in Rockville, MD by PuroFirst of Metropolitan Washington provides rapid, expert water extraction, structural drying, mold prevention, and complete restoration to restore homes quickly and safely after floods, leaks, or storms.

Fire Damage Restoration Service

Purofirst of Metropolitan Washington in Rockville, MD offers professional fire damage restoration services to assess, stabilize, and rebuild after fires, including smoke and odor removal, structural cleaning, and restoration with rapid response and trained technicians.

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