PuroClean of Portland

PuroClean of Portland Reviews

Nicholas Parker

5 ★★★★★

Brad, Adam and team were great! They did an amazing job, we're very responsive to questions and were willing to provide any information that we requested during our project. Once everything was complete they ran the additional mold test that the buyers of our hose requested and they left the house as clean as it was when they began the job. 10/10 would recommend to anyone with mold issues that need remediation

Kaitlin

5 ★★★★★

I can't speak highly enough of this business. After finding mold in our basement, my husband and I began calling around to get quotes for an assessment of our situation. Brad responded to our inquiry almost immediately, and he maintained a high level of professionalism throughout our interaction. Brad came out to look at our situation. He was knowledgeable, honest, and fair. In fact, Brad advised us on how to prevent mold from coming back, but did not recommend professional services at this time based on what he saw. He was helpful and ethical in every way. I should also point out that we spoke with other companies that without even seeing the space were recommending we jackhammer up our floor. When we told Brad this story, his response was, "There's enough mold in Maine. I don't need to make any up." PuroClean of Portland is the place to call if you need honest, ethical, and professional mold services. Thank you, Brad!

John

5 ★★★★★

We had a water leak at out home this winter. Brad and the PuroClean team were on site next day. Very fast response versus others I had called. immediately went into action dealing with the moisture, and ultimately, the repairs. Always prompt, good communication, and nice people. I would highly recommend PuroClean of Portland.

Gail Darling

5 ★★★★★

I highly recommend Brad McCrum and PuroClean, who were suggested to me by my real estate agent. Brad answered my initial phone call immediately and came to look at the odor issue promptly. He was clear and thorough in explaining the causes and our options, and sent his evaluation and proposal the same afternoon. His fast response is a welcome change from other companies we have dealt with. Many thanks!

Steve Williams

5 ★★★★★

Brad and his crew did an excellent job! Brad was honest and the price was fair. I would definitely recommend Puroclean of Portland to anyone who needs to have mold or water mitigation work done.

Jared Larson

5 ★★★★★

Basement had the sewage backed up and a pipe cracked so my entire basement was in ruines. Puroclean not only cleaned and sanitized the entire basement they did it with ease. They did a fantastic job and were great to work with especially during times of covid. I was very impressed with not only their work, but their price was either on par or better than their competition. I would recommend them to anyone needing their help.

Tricia K

5 ★★★★★

Ruptured frozen pipe 2/4/23, Immediate response even though they had to be swamped with calls. All crew were professional, polite, respectful, thorough and on time. I would use Brad McCrum and his men again with no hesitation

Anthony Inverso

5 ★★★★★

PuroClean gets the job done! The owner is always in house and does a terrific job communicating throughout the process. I highly recommend PuroClean for all your restoration needs.

Rye Ma

5 ★★★★★

I highly recommend this company for the quality of their work, their customer service and their dependability. I actually needed their services several times to deal with a flooded basement situation and each time they responded promptly and did a great job. That actually helped tremendously with reducing the stress.

Kai M

5 ★★★★★

Brad and Adam came over promptly, conducted a thorough inspection, and were able to give us peace of mind by answering all of our questions. They were friendly, informative, and professional.

About PuroClean of Portland

PuroClean of Portland is a Fire Damage Restoration Service located at 170 John Roberts Rd #8, South Portland, ME 04106. Serving the Portland area, this professional team brings comprehensive care to homes and businesses affected by fire and related smoke damage, working diligently to restore safety, comfort, and normalcy. The organization emphasizes a client-centered approach, prioritizing clear communication, transparency, and rapid response to minimize secondary damage and disruption. Their services extend to Water Damage Restoration Service and Fire Damage Restoration Service, ensuring a broad spectrum of emergency and restoration needs are addressed under one trusted roof. The firm understands that fire events can be traumatic, and they aim to reduce stress by coordinating with policyholders, insurers, and contractors to streamline the restoration process. In addition to fire and water restoration, they provide containment, odor control, and mold mitigation as warranted, recognizing that smoke can leave lingering residues and that moisture from firefighting efforts can lead to further complications if not promptly addressed. The team is known for professionalism, punctuality, and an earnest commitment to doing the job right, which is reflected in the way they assess damage, develop a clear plan, and document progress for clients and adjusters alike. The staff at PuroClean of Portland maintains a hands-on approach, with the owner frequently onsite to oversee operations, ensure quality control, and answer questions with candor and expertise. Their workmanship is complemented by a focus on safety, using industry-standard containment and cleaning methods to protect occupants and preserve the integrity of the property. The company’s reputation in the community is reinforced by testimonials that highlight responsiveness, ethical guidance, fair pricing, and thorough project completion, including meticulous cleanup and post-restoration checks. PuroClean of Portland also emphasizes prevention and education, offering guidance to homeowners on mitigating future risks, addressing structural concerns, and planning for resilient recovery. Customers can expect a thorough assessment, detailed estimates, and a transparent timeline, paired with compassionate service designed to ease the burden of fire damage recovery. The team’s dedication to quality and reliability positions PuroClean of Portland as a trusted partner for property owners facing the aftermath of fire, smoke, and related water issues in southern Maine.

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