ServiceMaster

Air Conditioning Systems involve cooling and regulating indoor air to keep a comfortable temperature and air quality. It includes installing, maintaining, and repairing units, ducts, fans, thermostats, and refrigerant components to control humidity and airflow.

The first step in our process is to inspect the area of concern, identify the water sources feeding the mold, and assess the damage. If you answer yes to any of these, you should consider having an inspection from a hygienist performed. Molds feed on cellulose, dirt, dust and water, so growth can be hidden from plain view. If you aren’t sure, ServiceMaster of Columbia can come out and do a moisture check. Our technicians will not only check for visible signs of mold, but employ various technologies for detecting hidden mold and water sources.

Biohazard & Trauma is a service that handles dangerous biological hazards and severe injury cases, focusing on safety, containment, medical aid, cleanup, and timely response to protect people and the environment.

Black Mold is a service that detects and removes dangerous mold growth in homes or buildings, improving air quality and safety. It involves inspection, testing for mold types, containment, cleaning, and remediation to prevent recurrence.

Blood Cleanup is a professional service that safely removes blood, biohazard materials, and stains from scenes or locations. Technicians assess, isolate the area, follow strict safety protocols, and dispose of waste properly to prevent contamination.

Board Up Service quickly secures damaged buildings by placing sturdy boards over windows, doors, and openings to protect property, prevent weather damage, and deter intruders until permanent repairs can be made.

Burst Pipes is a plumbing service that repairs pipes that have burst or are leaking, fixing water damage, replacing damaged sections, and restoring proper water flow to prevent future leaks.

Inspect, with you, the area to be serviced and review the total cost of the service. Apply a pre-spray to the carpet and let it dwell for three to five minutes. The pre-spray is a detergent solution that emulsifies (breaks down) the soil embedded in the carpet. Extract the detergent solution. Rinse with clear water. This removes any residue that might cause the carpet to re-soil faster, allowing for fresh, clean carpets. Post-treat any spots that might remain. Inspect the carpets with you to ensure your complete satisfaction.

Carpet cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, or steam cleaning to refresh the fabric and extend its life.

Clean And Restore is a service that thoroughly cleans and repairs items to look and work like new, using careful cleaning, stain removal, minor repairs, polishing, and drying to restore original condition.

Commercial And Residential Restoration is a service that repairs and recovers buildings after damage such as fire, water, or storms. It involves assessment, cleanup, drying, remediation, repair, and renovation to return spaces to safe, functional condition.

Commercial Buildings is a service that plans, designs, and manages spaces used for business, such as offices, shops, and warehouses. It involves workspace layout, safety and compliance, energy efficiency, construction or renovation, and ongoing facility management.

Commercial Mold Damage is a service that helps businesses remove mold growth, assess moisture, repair affected areas, and prevent future outbreaks to protect air quality, structure, and operations.

Commercial Mold Detection is a service that inspects buildings to find mold growth, moisture problems, and related health risks. It involves visual checks, moisture measurements, and sometimes sampling to identify mold in commercial spaces.

Commercial Property Restoration is a service that repairs and restores business buildings after damage like fire, flood, or storms, including cleanup, debris removal, drying, mold treatment, repairs, and rebuilding to return the property to its original condition.

Fire can be a very damaging force and while our fire damage restoration team will do everything in their power to clean and restore your home or business, many areas will have to be re-built. ServiceMaster of Columbia’s fire cleanup serviceswill work with sub constructors to bring your space back to its new condition.

At Service Master, we utilize advanced products and systems for restoring a wide variety of different smoke damaged contents, and can work with you and your insurance company to determine which items should be cleaned or restored.

Content Restoration is a service that helps recover lost, damaged, or deleted digital files and media by scanning backups, archives, and storage to rebuild and restore usable versions for the user.

Deep Clean is a thorough cleaning service that removes built-up dirt and grime from all areas of your space, including hard-to-reach spots. It involves detailed dusting, sanitizing surfaces, deep carpet and upholstery cleaning, and thorough bathroom and kitchen sanitation.

Deodorization Services remove unwanted odors from spaces or items using filtration, odor neutralizers, and ventilation techniques to improve freshness and air quality.

Disaster Damage is a service that assesses and documents harm after events like storms or floods, helping identify what’s damaged, estimate repair costs, and plan recovery steps for homes, businesses, and communities.

Disaster Recovery is the process and plans to restore IT systems, data, and services after a disruption such as a natural disaster, cyberattack, or outage. It involves backups, failover, recovery steps, and testing to minimize downtime and data loss.

The Disaster Recovery Service helps restore critical IT systems after an outage by backing up data, setting up failover environments, and guiding step-by-step recovery plans to minimize downtime and data loss for your business.

Disaster Restoration Services help repair and recover homes or buildings after damage from events like floods, fires, or storms. It involves assessing damage, removing debris, drying and cleaning, restoring structure, and preventing mold or further harm.

Disinfection Services clean and sanitize spaces to kill germs and remove dirt. It involves applying approved cleaning solutions, targeting high-touch surfaces, thorough wiping or fogging, and ensuring safe, bacteria- and virus-free environments for homes or workplaces.

Once the water is gone, the next step is to make sure all the moisture is out of the air. Leaving any moisture behind makes the area susceptible to mold and mildew, which can eventually cause health problems. Dehumidifiers are used to draw out the moisture while high-velocity blowers move the air around to dry the area. This process works to bring the humidity levels in the home back down to normal. Getting rid of the moisture could also means removing all the wet items from the area. Typically, water damaged carpet must be lifted or removed temporarily before drying it and putting it back in place. In some cases, the padding may need to be replaced since it retains the water much like a sponge.

Acting quickly can help minimize replacement costs so please call as quickly as possible to have one of our highly trained staff assess your fire and smoke damage. We can provide a written estimate and start mitigating the damage by arranging board up service and evaluating sensitive items for emergency pre-cleaning.

Flood Clean Up is a service that helps remove water, mud, and moisture after a flood. It includes assessing damage, pumping out standing water, drying and dehumidifying, sanitizing affected areas, and advising on repairs to prevent mold.

Flooded Basement is a cleaning and restoration service that removes water, dries and sanitizes spaces, and repairs damage from leaks or floods, helping return basements to a safe, usable condition.

Flooring is the service of installing or replacing the surface on a floor, such as wood, tile, vinyl, or carpet, to create a durable, smooth, and attractive base. It involves removing old material, preparing the area, and fitting the chosen floor type.

Frozen Pipes is a service that detects, insulates, and prevents burst pipes in cold weather, offering thawing, heat tracing, and prevention advice to protect plumbing and keep water flowing during freezing temperatures.

Furnace Malfunction is a service that diagnoses and fixes problems with your furnace, such as failing to heat, unusual noises, or uneven temperature. It involves inspection, testing, parts replacement, and safety checks to restore proper operation.

The extent of damage and the construction of furniture will determine if your furniture can be restored. Your furniture must be dried before damage can be adequately assessed. Non-salvageable furniture should be documented, and if any items need to be discarded, a customer release form will need to be signed. Start documenting your damaged items, especially if you are turning in a claim.

Furniture Restoration is the process of cleaning, repairing, and refinishing old or damaged furniture to restore its original look and function, which may include fixing scratches, replacing missing parts, sanding, staining, and sealing the wood or upholstery.

Grout Cleaners is a service that removes dirt and stains from the grout lines between tiles, using cleaning products and tools to restore color and prevent mold, leaving floors or walls looking fresh and clean.

Items are carefully cleaned by hand with special care taken to use dry methods with water-sensitive items.

Hazardous Material is a service that identifies, handles, and transports dangerous substances safely, following rules to protect people and the environment. It involves proper labeling, containment, emergency response planning, and compliant disposal or transport.

Home Maintenance is a service that helps keep your house in good shape by performing routine tasks like cleaning, minor repairs, seasonal upkeep, and inspections to prevent bigger problems and ensure safety and comfort.

Home Water Damage is a service that quickly responds to leaks or floods in your house, stops further damage, dries out and cleans affected areas, and helps restore walls, floors, and belongings to their original condition.

A hygienist will provide the homeowner/property owner with a remediation protocol based on their findings. If mold is in a public building, it will need to be tested for Asbestos/ACM per Federal and State law. Based on the age of property, Asbestos/ ACM testing may be required.

Insurance Claim is when you report a loss or damage to your insurer to get financial help. You file details, provide evidence, and the insurer reviews your case to decide if you receive a payout or coverage for repairs, medical expenses, or other losses.

The Main Water Line is the primary pipe that brings fresh water from the city or well into your home. It involves inspecting, repairing, replacing, or upgrading this main pipe and any shutoffs or connections to ensure reliable water supply and proper pressure.

Mold Problem helps identify, inspect, and remove mold growth in homes or buildings, checking moisture sources, testing for mold types, and providing cleanup guidance to improve indoor air quality and prevent future growth.

Mold remediation is the process of identifying, containing, and removing mold growth from a home or building, cleaning affected areas, fixing moisture problems, and restoring safe indoor air quality through techniques and protective gear.

Power Washing is cleaning outdoor surfaces, like driveways, siding, and decks, with a strong jet of water to remove dirt, mold, and grime. It uses an electric or gas-powered pressure washer, sometimes with soap, and may require sealant afterward.

Premier Restoration is a service that repairs and restores damaged homes or belongings, handling water, fire, mold, and storm damage, cleaning up spoilage, salvaging usable items, and fixing structural and cosmetic issues to return a property to good condition.

Reconstruction Services helps restore homes or buildings after damage by assessing the site, creating a repair plan, and coordinating debris removal, plumbing/electrical fixes, drywall, flooring, and finishing to return the structure to its pre-damage condition.

Remodeling is renovating or updating a home or space, changing layout, finishes, fixtures, and systems to improve function, style, or value. It involves planning, design, demolition, rebuilding, and finishing touches, usually room-by-room or entire layouts.

Once the area is sanitized and free of water and moisture, we can move to the restoration phase of our process.

Restoration Specialty Services helps repair and restore damaged buildings and belongings after incidents like floods, fires, storms, or mold. It involves assessment, cleanup, drying, repair, and restoration to return spaces to safe, functional condition.

Roof Leaks is a service that detects, locates, and fixes water leaks in your roof. It includes inspection, sealing gaps, replacing damaged shingles or flashing, and ensuring weatherproof protection to prevent future leaks.

Roofing is the service of installing, repairing, or replacing the roof of a building. It involves inspecting for damage, choosing materials like shingles or metal, waterproofing, and ensuring the roof seals and lasts against weather and wear.

Sewer Back Up is a service that restores and clears sewage from your home when wastewater flows back into drains, toilets, or basements. It includes assessment, safe pumping, cleaning, deodorizing, and sanitizing affected areas to prevent health risks.

Smoke Damage Restoration is a service that cleans and repairs homes or buildings after a fire, removing smoke odor, soot, and stains, cleaning HVAC systems, and restoring damaged walls, furniture, and finishes to safe, livable condition.

One of the most challenging aspects of a fire restoration project is that smoke and soot often affect rooms the fire did not even touch. Untreated, the soot and smoke left behind can continue to cause damage and the lingering odors can make the structure uncomfortable to occupy. ServiceMaster of Columbia’s smoke removal services can minimize smoke damage and save your property from continual damage.

Soot & Odor Removal is a cleaning service that removes smoke soot and lingering smells from homes or vehicles, using specialized cleaning, deodorizing treatments, and sometimes odor-neutralizing equipment to restore air quality and cleanliness.

Specialty Services offers customized, expert care and support for specific needs beyond standard offerings, including specialized tasks, tailored solutions, and dedicated assistance to address unique requirements.

Spray And Wipe is a quick cleaning task where you spray a cleaning solution on a surface and wipe it clean, removing dirt, grease, and germs in one easy step.

Storage Services is a cloud or on-site solution that securely stores, organizes, backs up, and manages data and files, offering access, retrieval, and protection from loss, with options for scalability, redundancy, and routine maintenance.

Evaluate Insulation - Determine whether it is more cost effective to dry it in place or remove and restore it. Inspect Attic - Inspect area for wet insulation, framing and stored contents that may need to be treated or protected. Inspect Basement - Basements and crawlspaces often need to be inspected to plan for proper drying procedures for possible water seepage. Inspect Ductwork - Ductwork may be inspected for water intrusion throughout affected areas, including floor vents.

Structural Damage is a service that identifies, assesses, and helps repair damage to a building’s structure, including walls, beams, and foundations, to ensure safety, stability, and compliance with codes.

Structural Restoration is a service that repairs and strengthens buildings or objects to return them to their original shape and safety. It involves assessing damage, stabilizing structures, repairing foundations or supports, and reinforcing materials to prevent future issues.

Sump Pump is a device that pumps water away from a basement or crawl space to keep it dry, using a motor and a pipe system. It involves installation, a power source, a switch or float, and regular maintenance to prevent flooding.

This process neutralizes odor using a strong deodorizer that penetrates everywhere the smoke traveled. It requires the removal of pets, plants and people for a short period of time.

Tile & Grout Cleaning Services cleans and refreshes tiled surfaces by scrubbing and removing dirt from tiles and the grout lines, restoring shine, extending life, and improving appearance for bathrooms, kitchens, and floors.

Tile Floor is a service that installs or replaces tiled flooring. It involves measuring spaces, preparing the subfloor, cutting and laying tiles, applying grout and sealant, and finishing with clean-up to create a durable, smooth surface for rooms like kitchens and bathrooms.

Tile Floors is a service that installs or repairs tiled flooring. It involves cleaning and preparing surfaces, cutting and placing tiles, applying adhesive and grout, and finishing edges for a durable, knock‑resistant floor finish.

Violent crimes, unattended deaths and other serious accidents often create areas that require the removal of biological contamination as well as cleaning and restoration. We also understand that these are traumatic events and often need to be dealt with discreetly and sensitively, so we make it a priority to handle the cleanup process with integrity, professionalism and respect.

Unattended Death Cleanup is a professional service that safely cleans and sanitizes a space after a death when no one is present, removing biological material, decontaminating the area, disposing of waste, and restoring the environment to a safe, livable condition.

During the inspection process, we may remove baseboards and drywall to better determine the level of damage and or remove materials that are affected by water. Depending on the type of baseboard and loss, removal may be necessary to help dry the structure and address issues with moisture being trapped between the baseboard and the wall. For drywall, we can often drill holes in walls and the ceilings to allow the moisture to escape and dry, minimizing further damage to sheet rock and framing and preventing potential microbial growth. Ultimately, we will evaluate the source of water, the duration or the water exposure and the visible damage to determine whether walls, ceilings and cabinets are salvageable or if it's more cost effective to replace them.

Water and Flood Damage is a service to detect, remove excess water, dry and dehumidify areas, and repair or restore structures after leaks, spills, or floods, preventing mold and restoring safety and usability of your home or business.

Water Damage From Frozen Pipes refers to the harm caused when pipes freeze and burst, letting water leak into floors, walls, and belongings. It involves diagnosing frozen pipes, stopping leaks, drying and dehumidifying, and repairing affected areas.

A water heater is a device that warms cold water for daily use, supplying hot water to sinks, showers, and appliances. It involves a heater unit, thermostat control, and pipes; it heats, stores, and maintains hot water for household needs.

Water Heaters are services that install, repair, and maintain devices that heat water for showers, sinks, and appliances. It involves choosing the right heater, piping connections, thermostat settings, pressure relief, and safety testing.

Water Leaks is a service that finds and fixes unwanted water drips, puddles, or hidden leaks in homes or buildings, using inspection, detection, and repair steps to stop water damage and save water and costs.

Water Mitigation is the process of quickly removing excess water from a building after leaks or flooding, drying and cleaning affected areas, and repairing damage to prevent mold, further harm, and restore your space to its normal condition.

Weather Damage is a service that assesses and repairs harm caused by weather events, such as wind, hail, or flood damage to homes or buildings. It involves inspection, damage estimation, insurance coordination, and supervised restoration work.