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American Triad, LLC

American Triad, LLC in Colfax, NC provides comprehensive fire damage restoration services, covering 43 specialized solutions to recover homes and properties. Trusted local experts for efficient, thorough recovery.

Fire Damage Restoration Service at 256 Little Santee Rd in Colfax, NC 27235

Operational
★★★★★
Rating: 4.7 based on 432 reviews
Address: 256 Little Santee Rd, Colfax, NC 27235
Phone: 13369920048
Emails:
Alyssa Maxey (Awd National Marketing Trainer) - [email protected]
Alyssa Maxey (Marketing Executive) - [email protected]
Brad Bown (Lieutenant) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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American Triad, LLC

American Triad, LLC Services

24 / 7 Availability

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24 / 7 Availability means this service is available all day, every day. It provides support, access, or monitoring at any time, ensuring help, responses, or functionality are offered continuously without breaks.

Advanced Structural Drying

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Advanced Structural Drying is a specialized process to thoroughly dry water-damaged buildings, using targeted moisture removal, climate control, and monitoring to prevent mold, reduce warping, and restore structural integrity quickly and safely.

Cleaning And Repair

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Cleaning And Repair is a service that cleans spaces and fixes items. It involves tidying surfaces, removing dirt and grime, and repairing or restoring broken or worn parts to make things look and work better.

Comprehensive Mold

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Comprehensive Mold is a thorough mold inspection service that identifies moisture problems, tests for mold types, assesses growth risks, and provides detailed findings and remediation steps to keep indoor spaces safe and compliant.

Content Restoration

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Content Restoration is a service that recovers and rebuilds damaged or lost digital content, including text, images, and files. It involves analyzing backups, repairing corrupted data, and restoring accessibility and integrity for users and systems.

Electronics Restoration

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Electronics Restoration is a service that repairs and restores broken or worn electronics, bringing devices back to working condition and preserving their original function, look, and value through cleaning, part replacement, calibration, and testing.

Emergency Response

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Emergency Response is a quick, organized effort to assess and treat urgent injuries or threats, dispatch responders, provide medical care, coordinate communication, and ensure safety until the situation stabilizes or additional help arrives.

Emergency Restoration

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Emergency Restoration is a rapid-response service that repairs and restores property after disasters like fire, flood, or storm. It includes assessing damage, securing the site, temporary fixes, cleanup, and coordinating with insurance for quick, safe recovery.

Final Cleaning

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Final Cleaning is a thorough cleaning session at the end of a job or stay, removing dust, dirt, and debris. It involves dusting, vacuuming, mopping, sanitizing surfaces, cleaning bathrooms and kitchens, and ensuring the area is ready for use or handover.

Fire Damage Restoration Process

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Fire Damage Restoration Process is a service that cleans up after a fire, removes smoke, soot, and water from firefighting, and restores your home or business to its pre-fire condition. It includes assessment, cleaning, deodorizing, and rebuilding as needed.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke, and water damage from a home, then cleans, sanitizes, repairs walls, ceilings, and structure, and restores belongings so the space is safe and livable again.

Flooring

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Flooring is the service of installing or replacing the surface underfoot in rooms, such as wood, tile, vinyl, or carpet. It involves measuring, removing old flooring, preparing the floor, laying the new material, and finishing edges for a smooth, durable finish.

Hardwood Floors

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Hardwood Floors is a service that installs, sands, finishes, or renovates wooden floorboards to improve durability and look. It involves selecting wood, preparing surfaces, repairing gaps or damage, and applying coatings for a smooth, lasting floor.

Insurance Claims Assistance

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Insurance Claims Assistance helps you file and manage insurance claims, guiding you through document gathering, form completion, deadlines, and communication with insurers to speed up resolution and maximize reimbursements.

Moisture Detection

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Moisture Detection is a service that measures water content in a material or environment to identify dampness and potential leaks. It uses sensors to detect moisture levels, assess risks, and guide actions like drying or remediation.

Mold Assessment

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Mold Assessment is a service that checks for mold in your home or building, investigates moisture sources, and tests for mold types. It involves visual inspections, moisture measurements, and sample collection to determine health risks and recommended fixes.

Mold Development

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Mold Development is a service that helps create and refine mold designs for manufacturing. It involves designing mold parts, simulating flow, testing for defects, and producing molds or prototypes to enable efficient, accurate mass production.

Mold Inspection And Remediation

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Mold Inspection and Remediation is a service that checks homes for mold growth, identifies moisture problems, and removes mold safely, then fixes the source of moisture to prevent future growth.

Mold Issue

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Mold Issue is a service that identifies and fixes mold problems in buildings, including inspections, testing, moisture control, remediation planning, and cleanup to improve indoor air quality and prevent future growth.

Mold Remediation Process

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Mold Remediation Process is a service that identifies and removes mold from your home, fixes moisture issues, cleans affected areas, and prevents future growth to improve indoor air quality and protect your health and property.

Mold Removal

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Mold Removal is a service that finds and safely eliminates mold growth in homes or buildings, cleans affected areas, dries moisture sources, and prevents future outbreaks to improve indoor air quality and protect health.

Mold Restoration

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Mold Restoration is a service that removes mold growth, cleans affected surfaces, treats behind walls, and restores the area to a safe, dry condition to prevent health issues and further damage.

Mold Testing

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Mold Testing checks indoor air and surfaces to detect mold presence, identify types, and assess moisture sources. It involves collecting samples (air, swabs, or bulk) and sending them to a lab for analysis to determine risks and needed cleanup.

Mold inspection

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Mold inspection is a home check to find moisture problems and visible mold. A professional looks for signs, tests air and surfaces, and gives recommendations to fix leaks, improve ventilation, and safely remove mold.

Mold remediation

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Mold remediation is a service that finds, removes, and prevents mold growth in homes. Technicians inspect for moisture, contain affected areas, clean or replace damaged materials, and fix leaks to keep mold from returning.

Odor Elimination

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Odor Elimination is a service that removes unwanted smells from spaces or items using cleaning products, ventilation, and deodorizing techniques to restore freshness and improve air quality.

Packout Services

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Packout Services involve safely packing and organizing a customer’s belongings for storage or relocation, using proper packing materials, labeling, and handling to protect items from damage during transit or storage.

Painting

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Painting is the act of applying colors to a surface to create pictures, patterns, or textures. It involves preparing a surface, choosing brushes or tools, mixing colors, and applying layers to express ideas or decorate spaces.

Plumbing

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Plumbing is the service of installing, fixing, and maintaining pipes, fixtures, and fittings that bring water into and out of buildings, including tasks like repairing leaks, unclogging drains, and installing or servicing sinks, toilets, and boilers.

Property Restoration

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Property Restoration helps repair and recover homes or buildings after damage from fire, water, mold, or storms. It involves assessing damage, stabilizing structures, cleaning, restoring utilities, and returning spaces to safe, usable condition.

Rebuild Restore

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Rebuild Restore is a service that recovers and reconstructs damaged or lost data, systems, or content. It involves diagnosing issues, restoring backups, rebuilding corrupted files, and verifying functionality to return users to a working, resilient state.

Rebuild/Reconstruction

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Rebuild/Reconstruction is the process of restoring damaged or missing parts of a structure or system to fully functioning condition. It involves assessment, planning, replacing or repairing components, and ensuring safety and usability after the work is done.

Remodeling

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Remodeling is renovating or updating parts of a home to improve layout, style, or function. It involves planning, demolition, new materials, electrical and plumbing work, and finishes like flooring, walls, and fixtures to fit your needs and budget.

Repair And Reconstruction

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Repair and Reconstruction is a service that fixes damaged structures or parts and restores them to their original condition, including assessment, planning, repairs, and rebuilding to ensure safety and functionality.

Secure Storage Solutions

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Secure Storage Solutions is a service that securely stores and protects your valuables or data, using encryption, access controls, and physical safety measures, while offering organized, easy, and monitored storage options.

Sewage cleanup

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Sewage cleanup is the process of safely removing sewage and contaminated water from a property, sanitizing surfaces, fixing damage, and restoring usability. It involves safety gear, odor control, disinfection, and proper disposal of waste.

Smoke Damage

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Smoke Damage is a service that cleans and restores spaces affected by smoke from fires. It includes removing soot, deodorizing odors, cleaning surfaces, and repairing any smoke-related damage to protect health and preserve belongings.

Structural Damage

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Structural Damage is a service that assesses and repairs issues in a building’s structure, such as cracks, sagging floors, or weakened supports, to ensure safety and stability. It involves inspection, diagnosis, planning, and targeted repairs or reinforcements.

Water Damage Restoration Process

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Water Damage Restoration Process is a service that removes water, dries and cleans flooded areas, prevents mold, and restores your home or business to its pre-damage condition through assessment, extraction, drying, cleaning, and repairs.

Water Extraction Services

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Water Extraction Services removes and pumps out standing water from flooded areas, wet basements, or damaged rooms. It involves assessing damage, extracting water, drying using pumps and dehumidifiers, sanitizing, and preparing the area for repair and restoration.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and sanitizes affected areas, and repairs damaged materials like drywall, flooring, and insulation to restore safety and prevent mold.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold growth caused by leaks or flooding, drying the area safely, inspecting for moisture, removing mold-infested materials, and treating surfaces to prevent regrowth, with ongoing moisture control.

Water removal

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Water removal is the process of extracting excess water from a space or object, such as a flooded area or a wet material. It involves using pumps, dehumidifiers, and drying equipment to reduce moisture, protect belongings, and prevent damage or mold.

American Triad, LLC Reviews

Curtis Stacey
Curtis Stacey
5 ★★★★★
Travis did an outstanding job of communicating and presenting himself well. He represented the business well by displaying courtesy and professionalism. He was knowledgeable and explained his findings well so we understood exactly what needed to be done to resolve our issue. Job well done. Thanks!!
marion barnes
marion barnes
4 ★★★★☆
Matthew H. came out just as he said he would and did a complete inspection for an estimate from water damage. He was very informative with information that I didn't know. I appreciate that. He was helpful and seemed to be very honest and up front with what I may be dealing with in our conversation. Again that is appreciated from a company that is known for quality work.
Lisa Waybright
Lisa Waybright
1 ★☆☆☆☆
I would never use this company again. The dishonesty and fraudulence is disturbing. I was quoted $2500 for the job. When I decided to go through my insurance, they wanted to charge my insurance $4500 for the same work. They claimed they were at my home for 16 hours when they were here for only 6 in total. Then, when they sent me a bill, they didn't include the $1000 I had already paid them at the beginning and I had to go back and prove it with a deposited check. Shameful business practices.
Elaine Saa
Elaine Saa
5 ★★★★★
I was very pleased with my experience with American Water Damage. They came out quickly and it didn’t take long for the estimate. Travis was very kind and knowledgeable and took his time to explain the whole process, step by step. And he answered all of my questions. I would highly recommend them for any of your water damage repairs.
Edward Timoney
Edward Timoney
5 ★★★★★
Travis did a great job. He called ahead of time and arrived when he said he would. Analyzed the situation in the crawl space thoroughly and shared his knowledge and experience. He seems honest and trustworthy and was very helpful.
Garrett B
Garrett B
1 ★☆☆☆☆
I would never work with this company again nor would I recommend this company to anyone. I was told that if my insurance would not cover dehumidifier costs, they would be capped at $250 before I allowed the technician to leave the equipment. Lo and behold, they are attempting to charge over $5,000 in dehumidifier costs alone. My insurance company is refusing to pay it. I paid a deposit for the repair work, and they waited to receive my deposit before holding it hostage in pursuit of the $5,000 that my insurance company is refusing to pay and that I was assured at the beginning would not be an issue. On top of that they have horrible communication.
Martha Brown
Martha Brown
5 ★★★★★
Very pleased with the outcome. Although there were management concerns in the beginning, once all were resolved, final results were very positive. Mark stayed on top of this & the workers did a wonderful job completing my bathroom.
Eugene Dean
Eugene Dean
5 ★★★★★
Travis did an excellent job in informing me of what he found. He explained everything to me of the next steps that needed to be completed. He explained to me about working with the insurance claim. Overall I would recommend him and his company to anyone with a water damage claim.
ca sasser
ca sasser
5 ★★★★★
Matthew Hensley of American Water Damage was an excellent help after our old water heater leaked all over our bathroom. He was fast same day service and was there shortly after the plumber and is very knowledgeable about restoration and mitigation. Very patient with my questions!
Jake Anthony
Jake Anthony
1 ★☆☆☆☆
I would never use this company again. It was recommended from our plumber, and he’s promised never to refer them again after our experience. AWD came out quickly and started the drying process for a water leak. That is the end of the positive. The invoice they provided had mistakes in hours worked, and further it was nearly 4 times higher than the insurance companies estimate. This was for a 12 square foot space. After weeks of back and forth, including AWD not initially honoring the estimation software they said they would use in their own contract paperwork, we were able to get their price down to a mere 2 times the insurance estimate. We were left to foot the bill ourselves, because they could not reach an agreement with our homeowners insurance company.
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About American Triad, LLC

American Triad, LLC is a professional fire damage restoration service located at 256 Little Santee Rd, Colfax, NC 27235. The company serves residential and commercial clients with a comprehensive approach to recovery after fire and related incidents. Their team prioritizes safety, rapid response, and meticulous restoration to help property owners return to normal life as quickly as possible. In addition to fire damage restoration, they provide extensive support for water damage restoration needs, recognizing that many incidents involve both elements and require coordinated remediation. The organization emphasizes clear communication, reliable scheduling, and accountability in every project, ensuring clients understand the scope, timeline, and costs involved from the initial assessment through to final cleanup and rebuild.

American Triad, LLC offers a broad range of services designed to mitigate damage, preserve belongings, and restore structural integrity. Their process typically includes an emergency response to secure the site, moisture detection to assess the extent of water intrusion that may accompany fire events, and a thorough fire damage cleanup and repair sequence. The company coordinates contents restoration and electronics restoration where possible, and they provide careful packout services and secure storage solutions to safeguard personal belongings during the restoration journey. They also address secondary concerns such as odor elimination and smoke damage remediation, ensuring that indoor air quality is restored to a safe standard.

The firm utilizes advanced structural drying methods and moisture management strategies to minimize further deterioration. Their restoration program often encompasses comprehensive mold assessment and remediation, mold testing, and mold removal to counter residual moisture and prevent mold growth. In addition to cleanup, American Triad, LLC supports repairs and reconstruction, including drywall, painting, flooring installation, and remodeling, to restore both the aesthetics and function of the damaged spaces. They offer building and reconstruction services such as rebuild/restore and rebuild/reconstruction, ensuring a cohesive repair plan from start to finish. Insurance claims assistance is available to help clients navigate the complexities of coverage, documentation, and communication with insurers throughout the restoration project.

Customer care is a central focus for American Triad, LLC. The company promotes transparent estimation, detailed project updates, and professional conduct at every stage. They are committed to 24/7 availability to respond promptly to emergencies, and they provide a transparent Fire Damage Restoration Process that covers assessment, safety precautions, containment, cleanup, stabilization, and rebuilding steps. The team offers material and cleanup options tailored to the severity of the incident, including final cleaning to leave the property in a move-in ready condition. By combining fire-specific restoration expertise with water damage capabilities, odor control, mold management, and secure storage solutions, American Triad, LLC positions itself as a trusted partner for property owners facing the aftermath of fire damage and related incidents while maintaining a focus on customer service and ethical business practices.

Water Damage Restoration Service

American Triad, LLC offers expert water damage restoration in Colfax, NC, quickly assessing water intrusion, removing moisture, sanitizing affected areas, and restoring your home or business to pre-damage condition with reliable, 24/7 service.

Fire Damage Restoration Service

American Triad, LLC offers professional Fire Damage Restoration Service in Colfax, NC, repairing fire-damaged structures, removing smoke odor, and restoring safety and livability with efficient, compliant remediation and cleanup backed by fast response and expert craftsmanship.