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BMS CAT

BMS CAT at 273 Executive Park Dr NE, Concord, NC 28025 provides comprehensive fire damage restoration services to recover homes and businesses after disasters.

Fire Damage Restoration Service at 273 Executive Park Dr Ne in Concord, NC 28025

Operational
★★★★☆
Rating: 4.4 based on 117 reviews
Address: 273 Executive Park Dr NE, Concord, NC 28025
Phone: 17043893128
Emails:
Alan Garlow (Vice President - Operations) - [email protected]
Ajay Hatti (Corporate Communications Specialist) - [email protected]
Angel Hurtado (Project Manager) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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BMS CAT

BMS CAT Services

24/7/365 Emergency Response

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24/7/365 Emergency Response is a service that provides immediate help any time, day or night, every day of the year. It involves rapid notification, coordinated dispatch, on-site response, and follow-up support to handle urgent situations safely and efficiently.

Black Mold

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Black Mold is a service that tests for and removes hazardous mold growth in buildings, often assessing moisture sources, carrying out cleaning, containment, and remediation to prevent health risks and property damage.

Cleaning & Decontamination

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Cleaning & Decontamination is removing dirt, germs, and contaminants from surfaces or spaces to make them safe. It involves washing, disinfecting, sanitizing, and sometimes drying, all to reduce health risks and odors.

Commercial Cleaning Services

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Commercial Cleaning Services provide professional cleaning for offices, shops, and other workplaces, including dusting, vacuuming, trash removal, restroom sanitation, and floor care to maintain a clean, safe, and presentable business environment.

Commercial Disaster Recovery

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Commercial Disaster Recovery is a service that helps businesses quickly resume critical operations after a major disruption, by backing up data, providing secure failover systems, and guiding a tested recovery plan to minimize downtime and loss.

Continuing Education Courses

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Continuing Education Courses are classes for adults to learn new skills or update knowledge after formal schooling, often for personal growth or professional requirements, including online or in-person lessons, assessments, and certificates.

Covid - 19 Cleaning

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Covid-19 Cleaning is a service that thoroughly sanitizes spaces to reduce the risk of coronavirus spread. It typically includes cleaning and disinfecting high-touch surfaces, rooms, and equipment using approved products and safety protocols.

Disaster Response

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Disaster Response helps communities after emergencies by coordinating local and aid teams, assessing needs, delivering relief, and restoring crucial services like shelter, food, water, medical care, and safety, to speed recovery and resilience.

Drying & Dehumidification

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Drying & Dehumidification is a service that removes excess moisture from spaces or materials, using fans, heaters, or dehumidifiers to lower humidity and dry surfaces, preventing mold, odors, and damage while preserving contents.

Emergency Board-Up Services

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Emergency Board-Up Services provide rapid, temporary protection for damaged buildings by sealing windows and doors with sturdy boards to prevent weather, intrusion, and further damage until permanent repairs can be made.

Emergency Repairs

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Emergency Repairs is a rapid service that fixes urgent home or building problems—like leaks, power outages, or heating failures—typically available 24/7, with quick assessment, priority scheduling, and immediate on-site or remote fixes to prevent further damage.

Flooring

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Flooring is the service of installing, replacing, or renewing the floor surface in a room or building, using materials like wood, tile, carpet, or laminate. It involves measuring, preparing the surface, choosing materials, and completing clean, level installation.

Hvac Decontamination

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HVAC Decontamination is a service that clean and sanitize heating, ventilation, and air systems to remove mold, bacteria, dust, and contaminants. It involves inspection, cleaning ducts, treating surfaces, and ensuring proper airflow and filtration for healthier indoor air.

Insurance Restoration

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Insurance Restoration helps policyholders recover after property damage by coordinating repairs, assessing losses, filing claims, and coordinating with insurance companies to restore homes or buildings to their pre-damage condition.

Mitigation

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Mitigation is the process of reducing or limiting the impact of a problem or risk. It involves identifying risks, implementing steps to lower their likelihood or severity, and preparing plans to prevent, lessen, or respond effectively.

Mold cleaning

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Mold cleaning removes visible mold and mold spores from surfaces to improve air quality and safety. It involves cleaning, sanitizing, and sometimes treating affected areas, checking moisture sources, and preventing future growth.

Mold remediation

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Mold remediation is the process of finding and safely removing mold growth from homes or buildings, fixing moisture problems, cleaning contaminated areas, and restoring surfaces to prevent returns.

Natural Disaster Recovery

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Natural Disaster Recovery is a service that helps communities and organizations prepare for, respond to, and recover from events like floods, earthquakes, and storms by safeguarding data, restoring operations, and rebuilding critical systems quickly and securely.

Painting

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Painting is the process of applying colors, usually on a surface like canvas or walls, to create pictures, designs, or decorations. It involves choosing materials, preparing the surface, and using brushes or tools to add color, texture, and detail.

Personal Effects Recovery

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Personal Effects Recovery helps locate and return your lost or stolen belongings, such as keys, wallets, phones, and valuables, by tracing ownership, coordinating retrieval, and delivering items securely to you.

Plumbing

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Plumbing is the work of installing, repairing, and maintaining pipes, fixtures, and appliances that carry water and waste in homes and buildings, including fixing leaks, unclogging drains, and ensuring safe, functional water systems.

Remodeling

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Remodeling is updating or changing parts of a building to improve its look, layout, or function. It involves planning, budgeting, and executing changes to rooms, fixtures, and systems like kitchens, bathrooms, walls, floors, and sometimes structural elements.

Residential Disaster Recovery

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Residential Disaster Recovery is a service that helps homeowners recover after a fire, flood, or storm by assessing damage, coordinating cleanup, restoring essential utilities, and guiding you through insurance and rebuild steps to get your home livable again.

Storm Damage Repairs

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Storm Damage Repairs is a service that assesses and fixes damage caused by storms, such as roof leaks, broken siding, and water intrusion. It includes inspection, temporary damage control, and skilled repairs to restore safety and protect your home.

Water Damage Drying

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Water Damage Drying is a service that removes excess water from floods or leaks, dries out walls and floors, and prevents mold by using pumps, fans, and dehumidifiers to restore a safe, dry indoor environment.

Water removal

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Water removal is a service that dries out spaces after leaks or floods, using pumps, dehumidifiers, and air movers to remove standing water, reduce moisture, and prevent mold, so the area is safe and dry again.

boarding up

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Boarding up is the service of securing a building by covering doors and windows with sturdy boards to protect it from weather, break-ins, or vacancy. It involves measuring, cutting boards to fit, and installing them securely over openings.

burst pipe

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A burst pipe refers to a pipe that has ruptured, leaking water. It involves emergency shutoff, locating the break, repairing or replacing the damaged pipe, and restoring water supply and pressure to prevent further damage.

commercial construction

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Commercial construction is building projects for businesses, like offices, stores, and factories. It involves planning, designing, budgeting, permitting, site preparation, framing, utilities, exterior and interior work, and project management to deliver a finished facility.

commercial water damage cleanup

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Commercial water damage cleanup is a service that quickly removes water from business spaces, dries and sanitizes areas, and restores structure and safety after floods, leaks, or spills, minimizing downtime and preventing mold or further damage.

controlled demolition

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Controlled demolition is carefully bringing down a building on purpose, using precise cutting or explosive charges to weaken key structural parts. It involves planning, safety measures, trained professionals, and controlled timing to collapse the structure into a safe footprint.

document & media recovery

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Document & Media Recovery is a service that helps restore lost or damaged files and media. It involves locating, repairing, and recovering documents, images, videos, and other data to regain access and usability after deletion, corruption, or failure.

drying and dehumidifying

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Drying and dehumidifying removes excess moisture from air and surfaces to prevent damp, mold, and rot. It involves drying damp spaces, controlling humidity with pumps or dehumidifiers, and maintaining safe, comfortable moisture levels for buildings and goods.

fire damage cleanup

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Fire damage cleanup is the process of removing smoke, soot, and debris after a fire, drying and repairing water damage, cleaning surfaces, and restoring a home or business to its pre-fire condition.

mold remediation

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Mold remediation is cleaning and removing mold from homes to improve air quality and prevent damage. It involves identifying moisture sources, containing the area, safely removing mold, cleaning and sanitizing surfaces, and fixing the water problem to prevent recurrence.

multi-family construction

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Multi-family construction builds housing for several families at once, such as apartment buildings or condominiums. It involves planning, designing, and constructing shared walls, utilities, safety features, parking, and common areas to house multiple households efficiently.

residential construction

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Residential construction is building homes for people to live in, from planning and permits to framing, wiring, plumbing, insulation, and finishing touches like kitchens and bathrooms, including project management and site safety from start to finish.

residential water damage cleanup

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Residential water damage cleanup is restoring a home after water intrusion (like floods or leaks) by removing water, drying affected areas, cleaning and sanitizing, and repairing damaged materials to prevent mold and restore safety and comfort.

smoke damage restoration

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Smoke damage restoration is cleaning and repairing a property after a fire, removing soot and odors, drying and dehumidifying, cleaning fabrics, salvaging belongings, and restoring walls, floors, and ceilings to a safe, livable condition.

storm damage repairs

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Storm damage repairs is fixing buildings damaged by storms, including assessing harm, securing the site, restoring roofs, siding, windows, and structural parts, clearing debris, and ensuring safety and weatherproofing until the property is back to normal.

water extraction

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Water extraction is the process of removing water from a space, material, or environment. It involves draining, pumping, or drying to reduce moisture, often using pumps, vacuums, or absorbent methods to prevent damage and restore normal conditions.

BMS CAT Reviews

Josh Spare
Josh Spare
1 ★☆☆☆☆
This was my first experience with home renovations and most definitely my last experience with this company. They’ll tell you that they’ll treat your house like their own but in reality it’s just another check in the box. They’ll keep you on your toes and you’ll never guess what you’re going to come home and find. Whether it’s unlocked and left open doors, to leaving the storage unit with all your belongings unlocked, to leaving the lunch of the day to collect bugs around your house, to even finding your things crumpled and thrown in the trash can! If you’re even luckier than that, you’ll finally get settled after repairs are completed you’ll come to find out your bed wasn’t put back correctly and you’ll end up in the hospital with a concussion. You just never know! A truly one of a kind experience. At the end of the day the work got completed, you’ll just never know what extra will come your way. (Everyone with the initial estimation and cleanup crew were really great however. The rest of my experiences were just a complete 180)
Terri B
Terri B
5 ★★★★★
This was my first experience having extensive water damage in my home that required more than a mop. I did not know who to call and started with a Google search. I called BMS and reached Jeff Watson and after explaining my situation I immediately felt a sense of relief, because he said he could get a crew headed straight out. This was Friday evening and I was concerned about it being the weekend, but that did not matter, because BMS had crews on call. Jeff told me that he would reach out to a gentleman by the name of Jeremy and to call him back if I had any questions or concerns. Soon thereafter I received a voicemail message from Jeremy, as I was away from my phone, saying that a crew was packing to head my way to give him a return call. I confess, it felt good knowing that although Jeremy did not initially reach me, just knowing a team had been assembled and progress was steady moving towards me and my problem meant so much! Fast forward, the team of Maria and Craig arrived. I explained and showed them the water damage in the kitchen that subsequently flowed through to the guest restroom and adjacent bedroom. We discussed what the process would be and they immediately took charge and started removing flooring in the kitchen. They removed boards back to the dry areas and did exactly what they had explained earlier. They were super efficient and cleaned as they worked! LOVED THAT! Readers, they had it together! My stress levels were calming watching them work so efficiently. After clearing the kitchen they moved to the restroom removing the tile and then onto the wet carpet in the bedroom. They showed me damaged areas in each room after the flooring was peeled back. At the end they set up the dryers and dehumidifiers. I do not know how I could be more satisfied with BMS. If Maria and Craig are examples of the team assembled at BMS, I would always use this company and highly recommend them. Although there is so much work yet to be done with the mess I created, I cannot convey to you enough how pleased I am today! P/S: The fans are loud, but I slept like a baby and I attribute BMS to that for their prompt efficient control of the situation!
Virginia Domenech
Virginia Domenech
5 ★★★★★
BMS Cat came to our rescue, through our insurance company, after a smoke fire in our kitchen filled our house with smoke. All managers and hands-on employees were efficient, courteous and careful with our property. Colin Trudo, Troy Souders and Chris Bisbe were the three CMS Managers, who were constantly monitoring the progress of our claim/project. We also hired CMS, to do additional painting and flooring not covered by insurance. Would highly recommend!
Mary Moore
Mary Moore
5 ★★★★★
I am very pleased with the worked provided by BNS. Andrew, the project manger, helped me get through a very difficult time with ease and smooth transition. After all others had failed, Andrew, came in assess the problem, it only took about 2 weeks maybe less to complete the job. All others failed and prolonged the issue for almost 2 months or more. Thank you BNS for the professionalism, expedite process, and ensure the job was a success.
Rashida Brown
Rashida Brown
1 ★☆☆☆☆
I usually do not write reviews but the service that BMS provided was overwhelming poor quality.The project manager contracted out the work and the entire job took 6 months to complete. During this time our home was not a priority and it was obvious by the next to none interaction by the project manager from the start of the repairs. We were charged for work that was not done, did not pay for ruined food due to them leaving our refrigerator unplugged. We were charged for a large amount of wood to repair flooring and then they turned around and took the remaining bundles of the wood back but we were charged the full price as if they used in our home for the repairs. We were also charged for extremely large amount of boxes and packing materials that were never used. The cleaning crew was worthless and did not clean home and I had to clean my home myself and was charged as if they did. The packing crew used a spare office space to throw pillows and other house goods on the couch and floor but stated they packed and unpack from boxes. The moving crew they hired broke our recliner couch and until this day it has not been repaired. BMS removed insulation under the home during the mold restoration and never replaced the insulation until we told the project manager it was not replaced. Needless to say our home heating was working over time to keep our 3,500 sq ft home warm. BMS was also to paint the kitchen but ultimately did not and we had it painted ourselves out of our own pocket and clearly in the itemized breakdown of work it states they were to paint the kitchen walls. My warning is to look over the final bill to make sure you are not being charged for labor/work and materials that were not used or done. I would not recommend BMS for any home repairs. When we questioned the final over inflated cost we were threatened to have a lien placed on our home if we did not turn over the check to them.
Derek Williams
Derek Williams
2 ★★☆☆☆
Mitigation - 2 of 2 stars! Ryan Stacey and team were responsive and took care of me in mitigation. The fans and sealed off work zone were top notch and really prevented the damage from being worse and kept dust/debris localized. Ryan handed off the reconstruction portion of the project and then... Reconstruction - 0 of 2 stars... After multiple calls, missed quote deadlines, and a couple weeks time...I was left to fend for myself on finding help to do walls, ceiling, carpet, paint, and insulation. Recommendation - 0 of 1 star. Though the mitigation was great, it was only 1 part of the job as a whole. The promise to take care of the job from start to finish wasn't upheld and I wouldn't reach out to them for future service nor recommend. (A month after mitigation was completed, I still haven't received a quote or additional contact about reconstruction.)
Cheryl Gravanda
Cheryl Gravanda
5 ★★★★★
BMS CAT provided quick and excellent service! They came out the very next day. They were compassionate, knowledgeable and very professional. I would highly recommend them and will use their services in the future if needed.
Sam M.
Sam M.
5 ★★★★★
We had a major water issue in our home caused by a hot water leak. It damaged some of the floors and they needed replaced and refinished. BMS Cat did a great job on the floors and the repairs! The floors look brand new! Thanks to all team members!
Ray Williams
Ray Williams
5 ★★★★★
BMS was extremely helpful in that they moved and stored our furniture, including sofas, a sectional, tables, cabinets, chairs, & rugs. They staked considerable pain to ensure our belongings were treated with the utmost care, by securely wrapping each individual item to ensure the move to storage would be protected from damage. The provided that same effort when they returned it at our requested time weeks later. BMS was extremely accommodating, accessible, reassuring, who in my opinion went above and beyond standard professionalism which erased any fears or questions that our property was handled with the utmost care. Thanks to Jeremy Jones, the manager, our dealing with BMS turned out to be one of the most appreciated experiences my wife and could have ever imagined.
Jennifer Fischer
Jennifer Fischer
5 ★★★★★
When we experienced flood damage to our home, we contacted BMS Cat to begin the restoration process - and we're so glad we did! From our first phone call to the final completion of repairs, they were there for us every step of the way. We discovered the flooding over a weekend. Scott, who answered our call, came out right away to assess the damage. He was accessible and helpful throughout the process. Plus, we cannot say enough good things about the mitigation team who helped us move out of our house! Maria, who led the team, along with all the others working on our home, were polite, respectful, and hardworking. Not to mention, Maria proved to be indispensable throughout! She was always available to answer our questions, find out the information we needed, and keep us informed. She was truly a pleasure to work with! And Nick, our project manager, kept things moving along while also keeping us up to date on the progress. Finally, Jessie in the office was helpful with anything bill related and ensured we had what we needed for our insurance and mortgage companies. All in all, we had a great experience because of the people on the BMS Cat team and were happy with our repairs!
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About BMS CAT

BMS CAT is a trusted fire damage restoration service located at 273 Executive Park Dr Ne, Concord, NC 28025, serving residential and commercial clients with comprehensive emergency response and restoration solutions. The company is dedicated to helping customers recover from fires, water intrusions, smoke, and storm-related damages through a broad spectrum of services designed to minimize downtime and protect property. BMS CAT emphasizes a thorough, compassionate approach to disaster recovery, prioritizing rapid response times, careful handling of belongings, and clear communication with clients and insurers throughout the restoration journey. Its team brings expertise across multiple phases of recovery, from initial assessment and mitigation to reconstruction and final detailing, ensuring a smooth transition from crisis to restoration completion. The organization understands that fire damage can compromise structural integrity, air quality, and personal possessions, and therefore offers targeted interventions that address these concerns with precision and care. Upholding industry standards, BMS CAT coordinates with insurance providers to facilitate claims, documentation, and coordinated scheduling, aiming to relieve clients of unnecessary stress during challenging times. The staff is trained to implement best practices in cleaning, decontamination, and safety practices that safeguard occupants while restoring spaces to pre-loss conditions. In addition to urgent fire response, the company also provides allied services such as drying and dehumidification, boarding up, and emergency board-up services to secure properties and prevent further harm during severe weather or after a damaging incident. BMS CAT’s service philosophy centers on accountability, meticulous project management, and delivering consistent results across all service offerings. Their broad portfolio includes water damage restoration, building restoration, and a suite of specialized restoration disciplines that enable them to handle complex projects from start to finish. By leveraging equipment, skilled technicians, and thoughtful planning, BMS CAT supports homeowners, renters, and business owners in reclaiming their spaces with minimal disruption and restored peace of mind. The address at Concord, North Carolina places them within reach of communities seeking reliable, accountable, and professional disaster recovery partners who understand the emotional and financial stakes involved in fire and water damage emergencies. Through ongoing training, certification programs, and a commitment to customer satisfaction, BMS CAT remains a leading option for both emergency response and comprehensive restoration services in the region.

Water Damage Restoration Service

Professional Water Damage Restoration Service by BMS CAT in Concord, NC. Fast emergency response, complete mold remediation, water extraction, drying, and reconstruction with 24/7 availability and insured, certified technicians ensuring a safe, thorough restoration.

Building Restoration Service

Building Restoration Service by BMS CAT in Concord, NC offers expert water, fire, and mold remediation, emergency cleanup, odor control, and structural drying to return properties to pre-loss condition swiftly and safely.

Fire Damage Restoration Service

Professional Fire Damage Restoration Service by BMS CAT in Concord, NC. Fast, thorough cleanup, smoke and soot removal, odor control, structural drying, and rebuild support to restore your home safely and quickly after a fire.

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