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First Services of Asheville NC

First Services of Asheville NC provides comprehensive fire damage restoration in Fletcher, NC, with expertise across 106 specialized services to restore property and ensure safety.

Fire Damage Restoration Service at 173 Rutledge Rd in Fletcher, NC 28732

Operational
★★★★★
Rating: 4.7 based on 114 reviews
Address: 173 Rutledge Rd, Fletcher, NC 28732
Phone: 18284846741
Emails:
Dawson Early (Emergency Services Manager) - [email protected]
Jeff Carrier (Marketing And Business Development Manager) - [email protected]
John Foggo (Vice President) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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First Services of Asheville NC

First Services of Asheville NC Services

Air Conditioning

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Air Conditioning cools and dehumidifies indoor air using a system of ducts, a compressor, and refrigerant to maintain comfortable temperatures, improve air quality, and control humidity in homes or buildings.

Air Filtration

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Air Filtration is a service that cleans indoor air by removing dust, pollen, and pollutants using filters and sometimes fans or purifiers, improving air quality in homes or workplaces through regular maintenance and filter replacement.

Air Scrubbers

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Air Scrubbers are devices that remove pollutants from indoor air, using filters and filters plus sometimes activated carbon or UV light to reduce dust, odors, chemicals, and microbes, improving air quality in homes or workplaces.

Basement Remodels

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Basement Remodels is a service that converts unused basement space into a livable area, including updates like drywall, flooring, lighting, insulation, plumbing, and electrical work to create rooms such as a family area, bedroom, or home gym.

Bathroom Remodeling

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FRS Construction loves to make dreams come true and we understand what matters most in your bathroom remodel. We can help you from the beginning design phase, all the way to final completion of a brand new bathroom remodel.

Biohazard Remediation

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Biohazard Remediation is a service that safely cleans up hazardous biological materials, such as blood, mold, or contamination. It involves assessing the area, containing the site, removing threats with specialized gear, cleaning, disinfecting, and restoring the space to a safe condition.

Black Mold

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Black Mold is a service that identifies and treats mold growth in buildings, focusing on safety, removal, and preventing recurrence through cleaning, moisture control, and proper restoration to create a healthier indoor environment.

Bloodborne Pathogen Removal

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Bloodborne Pathogen Removal is a service that safely cleans and decontaminates areas or objects exposed to bloodborne viruses, using proper PPE, regulated procedures, and approved disinfectants to prevent infection and protect workers and clients.

Board Up Openings

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Board Up Openings is a service that quickly covers damaged doors, windows, or other openings to secure a property after a break-in or storm, preventing further damage and making it safe until repairs can be done.

Board Up Windows

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Board Up Windows is a service that quickly covers broken or unsafe windows with sturdy boards to protect property from weather, debris, and intruders, usually after damage or during renovations, and may include secure installation and cleanup.

Broken Pipes

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Broken Pipes is a support service that helps diagnose and fix water pipe leaks, clogs, or bursts in homes or buildings. It involves emergency response, inspection, repair work, and advice on preventing future plumbing issues.

Building construction

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Building construction is the process of creating new structures from plans, including site preparation, laying foundations, framing, walls, roof, utilities, and finishing work, to make a safe, usable building for people or businesses.

Burst Pipes

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Burst Pipes is a plumbing service that fixes pipes that have burst or leaked, preventing water damage. It involves locating the leak, shutting off water, replacing damaged pipe sections, and testing the system to ensure everything is secure.

Busted Pipe

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Busted Pipe is a service that helps identify, locate, and fix damaged plumbing pipes to stop leaks, prevent water damage, and restore normal water flow in homes or buildings.

Cleaning And Disinfection

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Cleaning And Disinfection is the process of removing dirt, germs, and germs from surfaces and objects, then applying disinfectants to kill remaining bacteria and viruses, making spaces safer and easier to use.

Cleaning Cleaning

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Cleaning Cleaning is a friendly service that helps you tidy and refresh spaces. It involves dusting, sweeping, mopping, sanitizing surfaces, taking out trash, and basic organizing to make rooms neat, clean, and more comfortable.

Cleaning Smoke Damage

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Cleaning Smoke Damage is a service that removes soot, odors, and residue from homes or buildings after a fire. It involves cleaning surfaces, deodorizing, removing smoke-stained materials, and restoring safety and cleanliness to improve air quality and appearance.

Cleaning Up

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Cleaning Up is a service that helps tidy spaces by removing clutter, dust, and mess. It involves organizing items, vacuuming or sweeping floors, cleaning surfaces, and setting things in order to make a space neat and refreshed.

Commercial Building

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A Commercial Building service explains what a commercial building is and covers the work involved in designing, constructing, managing, and maintaining spaces like offices, shops, and warehouses to meet client needs and safety standards.

Commercial Construction

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Commercial Construction is the process of planning, designing, and building facilities like offices, shops, and factories. It involves project management, site work, foundations, framing, electrical and plumbing, finishing, safety, budgeting, and coordinating with clients and inspectors.

Commercial Dehumidifier

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A commercial dehumidifier is a machine used to remove excess moisture from large spaces, like warehouses or offices. It circulates air, condenses humidity into water, and helps prevent mold, odors, and damage to buildings and belongings.

Commercial Property Restoration

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Commercial Property Restoration is a service that repairs and restores commercial buildings after damage from fire, water, storms, or other events. It involves cleanup, remediation, structural repairs, equipment restoration, and returning the property to usable condition.

Commercial Water Damage

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Commercial water damage can halt business and affect your profits. We offer commercial water restoration services for your Asheville NC business.

Construction Cleaning

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Construction Cleaning involves cleaning a site after building or renovations to remove dust, debris, and leftover materials. It includes sweeping, dusting, washing surfaces, polishing fixtures, and preparing spaces for handover or use.

Construction Construction

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Construction Construction is a service that plans, builds, and completes building projects—from homes to commercial spaces—by coordinating design, permits, materials, and crews to deliver safe, functional structures on time and within budget.

Controlled Storage

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Controlled Storage is a service that securely stores and manages your data with access controls, encryption, and regulated retention. It involves safe filing, monitoring, backups, and clear rules for who can view or use the stored information.

Covid-19 Cleaning

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Covid-19 Cleaning is a thorough surface and air disinfection service that uses approved sanitizers and protocols to reduce virus traces in homes or workplaces, including high-touch areas, ventilation checks, and safe, certified cleaning practices to create a safer space.

Disaster Restoration

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Disaster Restoration is the process of cleaning up and repairing your home or business after damaging events like floods, fires, storms, or mold. It involves assessing damage, removing debris, drying, cleaning, sanitizing, and restoring to pre-loss condition.

Disaster Strikes

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Disaster Strikes is a safety training service that teaches people how to respond to emergencies, plan for risks, and stay calm during events like storms, fires, or floods, with practical steps, drills, and quick decision-making guidance.

Drying & Dehumidification

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Drying & Dehumidification removes excess moisture from air or objects to prevent mold, damage, and odor. It uses equipment like dehumidifiers and heaters to reduce humidity, dries surfaces and spaces, and maintains safe, stable moisture levels.

Drying & Dehumidifying

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Drying & Dehumidifying removes excess moisture from spaces or objects. It uses heat or air movement to evaporate water, then extracts the moisture with fans or dehumidifiers, preventing damp, mold, and damage, and making rooms comfortable and dry.

Electronics Cleaning

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Electronics Cleaning is a service that safely cleans electronic devices and components, removing dust, grime, and residues using gentle, non-abrasive methods to improve performance and longevity without damaging delicate parts.

Emergency Fire Board Up

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After a fire, your home is left vulnerable to the elements, vandals, and animals. Let us help you protect it with emergency fire board up services.

Environmental Services

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Environmental Services is a team that protects people and places by cleaning up pollution, managing waste, keeping air and water clean, and helping communities plan for a healthier, safer environment.

Extraction Process

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Extraction Process is a service that separates useful materials from a mixture. It involves identifying, isolating, and collecting specific substances using methods like filtration, chemical reactions, or machines, to obtain pure components for use or analysis.

Finger Print Dust Removal

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Finger Print Dust Removal is a cleaning service that removes smudges, dust, and fingerprints from surfaces using gentle wipes and tools, restoring cleanliness and clarity without damaging the finish.

Fire Damage Repairs

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The wrath of a fire's flames creates widespread damage to your home or business. First Restoration Services' expert craftsmen make seamless fire damage repairs to return the property to its pre-loss condition.

Fire Damage Restoration

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First Restoration Services is a full-service fire restoration company. We are trained and certified to provide fire cleanup, fire restoration, and fire damage repairs in Asheville NC and surrounding areas.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that restores a damaged property after a fire. It includes safety assessment, removing debris, odor removal, affected materials replacement, cleaning, and repairing structure and systems to return the space to normal use.

Flood cleanup

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Flood cleanup is the process of removing excess water, drying and sanitizing spaces, and repairing damage after a flood to prevent mold and restore safe living conditions.

Flood restoration

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Flood restoration is the process of cleaning up and repairing a property after water damage from floods. It involves drying soaked areas, removing ruined materials, cleaning and sanitizing, repairing structure, and preventing mold and further damage.

Flooded Basement

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Flooded Basement is a service that helps restore a space after water intrusion by removing standing water, assessing damage, drying with pumps and dehumidifiers, cleaning, sanitizing, and restoring affected materials to prevent mold and further harm.

Frozen Pipes

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Frozen Pipes is a service that helps prevent and fix pipes that have frozen in cold weather. It includes diagnosing insulation or heat issues, thawing ice, repairing or replacing pipes, and advising on prevention to avoid future freezes.

Full Home Remodel

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Full Home Remodel is a complete renovation project that upgrades or reconfigures every major area of a home—like kitchen, bathrooms, floors, walls, and systems—through planning, design, materials, and skilled trades to refresh or improve functionality and style.

Full Service Restoration

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Full Service Restoration is a complete cleanup and repair service that handles water, fire, or storm damage from start to finish—assessing the damage, removing debris, drying and dehumidifying, cleaning, repairing structures, and restoring your space to its pre-loss condition.

Home Construction

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Home Construction is the process of planning, designing, and building a new house or major additions to a home, including site work, foundations, framing, utilities, insulation, finishing, and final inspections to create a livable residence.

Home Damage

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Home Damage helps homeowners report, assess, and manage repair needs after incidents like leaks, storms, or accidents. It guides inspections, estimates costs, coordinates contractors, and tracks progress until the home is safely restored.

Home Remodeling

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Some projects however are too big for the everyday working homeowner. At FRS Construction we can help you complete any remodeling job you may have in your home. We are able to help you with the design and layout changes you want to make in your house.

Hour Emergency Response

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Hour Emergency Response is a rapid, around-the-clock service that dispatches trained responders to urgent situations, assess threats, provide immediate aid, coordinate safety measures, and connect you with follow-up support as needed.

Housing Emergency Services

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Housing Emergency Services provides quick help to people facing housing crises, offering short-term shelter, safety assessments, placement support, and guidance to access longer-term housing options and financial assistance.

Industrial Cleaning

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Industrial Cleaning is professional cleaning of factories, plants, and warehouses. It involves removing dust, oils, and contaminants from machines, floors, walls, and vents, using specialized methods and powerful equipment to ensure safety and efficiency.

Insurance Restoration

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Insurance Restoration is a service that helps property owners repair or rebuild after damage covered by an insurance policy, coordinating assessments, filing claims, hiring contractors, and guiding the restoration process to return the property to its pre-loss condition.

Kitchen Bathroom

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Kitchen Bathroom is a home improvement service that renovates kitchens and bathrooms, including updating cabinets, countertops, fixtures, tiling, plumbing, and electrical elements to refresh style and improve function.

Kitchen Remodeling

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FRS Construction is with you the entire process of your kitchen remodel, beginning with planning and design. We have the state-of-the-art rendering software to allow you to visually see what your kitchen is going to look like after the kitchen remodel.

Leaking Roofs

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Leaking Roofs is a service that identifies, patches, or replaces roof leaks in homes or buildings, preventing water damage. It involves inspection, sealing gaps, repairing damaged shingles or flashing, and often ensuring proper drainage and waterproofing.

Moisture Mapper

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Moisture Mapper is a service that detects and maps damp areas and water content in buildings or soil, using sensors and data to show where moisture is, how it spreads, and what actions to take to prevent damage or improve conditions.

Mold Issue

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Mold Issue is a service that identifies, inspects, and addresses mold growth in buildings, including testing, moisture assessment, remediation planning, and cleanup to improve indoor air quality and prevent future mold problems.

Mold cleaning

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Mold cleaning is removing mold from surfaces to improve air quality and stop growth. It involves identifying mold, cleaning affected areas with appropriate products, and preventing future moisture problems to keep rooms safe and fresh.

Mold damage restoration

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Mold damage restoration is the process of cleaning up and repairing areas affected by mold after water damage or moisture. It includes removing mold growth, drying and sanitizing the space, repairing structures, and preventing future mold with moisture control.

Mold inspection

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If you discover mold in your home or business, take immediate action. If you suspect mold, but are unsure, First Restoration Services offers mold inspections to determine the necessity of mold removal and mold remediation.

Mold mitigation

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Mold mitigation is fixing moisture problems, cleaning and removing mold safely, and preventing regrowth. It involves inspecting for water leaks, drying affected areas, using containment and protective gear, and applying treatments to keep fungi from returning.

Mold remediation

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Mold remediation is the process of removing mold growth from homes or buildings, plus fixing moisture problems, cleaning affected areas, and restoring safe, healthy indoor air through cleaning, repairs, and prevention measures.

Natural Disasters

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Natural Disasters is a service that explains what disasters like earthquakes, floods, and hurricanes are and what causes them, how they affect people and places, and ways to stay safe, prepare, respond, and recover after events.

Ozone Treatment

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Ozone Treatment uses ozone gas to disinfect and deodorize spaces, breaking down contaminants, bacteria, viruses, and odors. It involves sealing the area, generating ozone with a machine, and allowing time for the gas to work before ventilation and safe reuse.

Painting

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Painting is the art and craft of applying color to surfaces like walls, canvas, or wood using brushes, rollers, or other tools. It involves preparing the surface, choosing colors, and applying coats to create a finished design or protective layer.

Project Consultation

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Project Consultation is a service where experts discuss your goals, review plans, and offer practical advice to shape, scope, and schedule a project, identify risks, and outline next steps to ensure success.

Property Damage

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Property Damage is a service that helps identify, assess, and recover costs for damage to buildings, vehicles, or personal property due to accidents, weather, or events. It involves inspecting the loss, documenting damage, and guiding insurance or legal claims.

Repair water fixtures

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Repair water fixtures involves fixing leaks, clogs, or drips in sinks, faucets, or toilets, replacing worn parts like washers or seals, and restoring proper water flow and efficiency to prevent waste and damage.

Repairs & maintenance

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Repairs & maintenance is a service that fixes problems and keeps equipment, buildings, or systems working well. It involves diagnosing issues, replacing worn parts, performing routine upkeep, and preventing future breakdowns to extend lifespan.

Residential And Commercial

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Residential and Commercial is a service that handles building, renovating, and maintaining homes and business properties, including repairs, improvements, and upkeep to keep living and working spaces safe, functional, and appealing.

Residential Restoration Services

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Residential Restoration Services helps homeowners recover from damage like water, fire, or mold by assessing the site, removing hazards, cleaning, repairing, and restoring shared living spaces to safe, habitable condition.

Restoration & Repairs

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Restoration & Repairs helps fix, restore, and improve belongings or spaces. It involves assessing damage, cleaning, repairing craftsmanship, restoring function and appearance, and sometimes renewing materials to return items or areas to good condition.

Restoration Cleanup

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Restoration Cleanup is a service that repairs and restores damaged spaces after incidents like fire, flood, or mold. It involves assessing damage, removing debris, cleaning, sanitizing, drying, repairing structure, and returning the area to its pre-damage condition.

Restore Your Home

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Restore Your Home is a service that helps repair and rebuild a damaged home, covering assessment, planning, and hands-on work to restore living spaces, utilities, and safety after incidents like fires, floods, or storms.

Senior Living

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Senior Living is a housing and care service for older adults, offering safe apartments or rooms along with meals, help with daily tasks, healthcare support, and social activities to promote comfort, independence, and well‑being.

Sewage cleanup

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Sewage contains harmful bacteria and pathogens that upon exposure can cause disease and illness. Call First Restoration Services for professional sewage cleanup services, sewage damage restoration, and sewage damage repairs.

Smoke Damage Cleaning

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Left untreated, smoke damage and soot particles can pose a serious threat to your health. Smoke damage cleaning removes the unsightly smoke and soot to leave your property spotless.

Smoke Damage Cleanup

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Smoke Damage Cleanup is a service that restores spaces after fire and smoke by removing soot, odors, and damaged materials, cleaning surfaces, improving air quality, and returning homes or businesses to a safe, livable condition.

Smoke Deodorization

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Smoke deodorization is the process of removing or neutralizing smoky odors and compounds from air or products using filtration, adsorption, or chemical treatments to make the environment or item smell fresh and clean.

Smoke Odor Removal

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A fire's smoke odor is a triggering memory of the disaster. We offer thorough smoke odor removal to help you breathe easily again.

Soot Cleanup

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Soot Cleanup is a service that removes soot residue from homes after fires, cleaning walls, ceilings, ducts, and surfaces to improve air quality and safety. It involves assessment, containment, specialized cleaning, deodorizing, and restoration as needed.

Specialty Deodorization

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Specialty Deodorization is a service that removes unwanted smells from spaces or items using targeted cleaning, absorption, and sometimes neutralizing agents, leaving a fresher, odor-free result tailored to the specific odor source.

Specialty Restoration Services

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Specialty Restoration Services helps rebuild and fix damaged or worn items with expert care, using specialized skills for things like antique furniture, art, books, and delicate materials, including assessment, cleaning, repairs, and conservation to restore value and function.

Storm Damage

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Storm Damage is a service that assesses and repairs damage to homes or buildings caused by storms, including inspecting for leaks, broken roofs, and structural issues, estimating costs, and coordinating repairs to restore safety and functionality.

Structural Repairs

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Structural Repairs is fixing the main parts that hold a building up, like beams, columns, and walls. It involves assessing damage, replacing or strengthening parts, and ensuring the structure is safe, stable, and compliant with standards.

Structure Cleaning

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Structure Cleaning is the thorough cleaning of a building’s interior and exterior surfaces to remove dust, dirt, and grime, including windows, walls, floors, fixtures, and often high-touch areas, using appropriate tools and safety practices.

Structure Damage

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Structure Damage assesses and documents harm to buildings or parts of structures, identifying causes, extent, and safety risks, then recommends repairs, reinforcement, or replacement steps to restore stability and function.

Structure Drying

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Structure Drying is a service that removes moisture from buildings after water exposure. It involves measuring moisture levels, using dehumidifiers and air movers, monitoring progress, and ensuring walls, floors, and insulation dry evenly to prevent damage and mold.

Tear Gas Residue Cleanup

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Tear Gas Residue Cleanup is a cleaning service that removes safety chemical residues left after tear gas use, including decontamination, ventilation, odor control, and ensuring surfaces and air are safe for people to return to the area.

Thermal Imaging

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Thermal Imaging is using infrared cameras to see heat differences, turning temperature into pictures. It involves scanning objects or areas, detecting heat patterns, and interpreting the images to find hotspots, insulation gaps, or equipment problems.

Tiled Shower

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Tiled Shower is a bathroom remodeling service that installs decorative wall tiles and a waterproof shower base to create a stylish, easy-to-clean shower enclosure.

Total Restoration

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Total Restoration is a service that helps restore damaged homes or belongings. It includes assessing damage, removing water or debris, cleaning, drying, repairing, and returning items or spaces to their pre-incident condition with professional equipment and steps.

Unattended Death Cleanup

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Unattended Death Cleanup is a professional service that safely cleans and deodorizes a scene after a death when no one is present, handling body fluids, biohazards, disinfection, waste disposal, and restoring the area to a safe, livable condition.

Vandalism Cleanup

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Vandalism Cleanup is a service that removes graffiti, marks, or damage from properties and restores surfaces to look like new, often including cleaning, repainting, and minor repairs to restore safety and curb appeal.

Water & moisture control services

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Water & moisture control services help prevent and fix leaks, reduce condensation, dry damp areas, and protect structures from water damage. It involves inspection, moisture measurement, leak repair, dehumidification, and moisture barrier installation.

Water Damage Arden NC

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When you call First Restoration Services we respond immediately to any emergency water restoration need. Call us for water damage Arden NC. We respond 24/7.

Water Damage Asheville NC

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When you call First Restoration Services we respond immediately to any emergency water restoration need. Call us for water damage Asheville NC. We respond 24/7.

Water Damage Brevard NC

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When you call First Restoration Services we respond immediately to any emergency water restoration need. Call us for water damage Brevard NC. We respond 24/7.

Water Damage Hendersonville NC

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When you call First Restoration Services we respond immediately to any emergency water restoration need. Call us for water damage Hendersonville NC. We respond 24/7.

Water Damage Leicester NC

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When you call First Restoration Services we respond immediately to any emergency water restoration need. Call us for water damage Leicester NC. We respond 24/7.

Water Damage Repairs

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Water can turn your space upside down. Our water damage repairs return the space to its functional, pre-loss condition.

Water Damage Restoration

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If you find water damage in your home or business call First Restoration Services for a free water damage inspection and to begin water restoration cleanup work immediately.

Water Extraction

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If you don’t respond to water damage immediately and start water removal on any standing water, saturated carpet or remove wet drywall you can have mold growth within 48 hours.

Water damage-related cleanup & repair

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First Restoration Services is a full-service water damage cleanup and restoration services company. We respond 24 hours a day and 365 days a year including holidays to offer water damage cleanup and water damage restoration.

Water damage-related mold removal

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First Restoration Services is your local mold removal experts in Asheville NC. We understand the hazards of mold and act fast to eliminate spores from your home or business.

Water removal

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Water removal is the process of drying out areas after leaks, floods, or spills. It involves extracting standing water, removing wet materials, and drying and dehumidifying the space to prevent damage and mold growth.

First Services of Asheville NC Reviews

Ray Cima
Ray Cima
5 ★★★★★
I had a great experience with David from First Restoration. He was extremely honest, professional, and straightforward throughout the entire process. It’s rare to find someone who takes the time to clearly explain everything and truly looks out for the customer’s best interest. I really appreciated his transparency and integrity. I would highly recommend David and First Restoration to anyone in need of reliable and trustworthy service!
Kristin G
Kristin G
5 ★★★★★
First Restoration employees have been professional & on time. They go above and beyond to make sure the job is done right. Griffin & Ryan have done an excellent job communicating throughout this entire process!
Robert Sponder
Robert Sponder
5 ★★★★★
My plumber recommended 1st Restoration after seeing the extent of damage to our carpet. Canio clearly communication and got things set up. The team (especially Isiah) was thorough, timely, good with dogs, and (most importantly) kept my wife calm through it all. I only wish they also did floor installation! Thank you guys!!
Erin Vandermore
Erin Vandermore
1 ★☆☆☆☆
I have been requesting a non-salvage list for almost a year to provide to my insurance company after Hurricane Helene — and I still have not received it. This document is essential for my claim, and despite repeated emails and follow-up calls, I have gotten no response or resolution. Communication has been frustrating and nearly nonexistent. In a situation like this, clear and timely updates are critical for customers who are already under stress after a natural disaster. Unfortunately, that has not been my experience. I truly hope this review encourages the business to improve responsiveness for others who may need documentation to recover from hurricane damage.
Marjorie Scott
Marjorie Scott
5 ★★★★★
This past winter we had a frost free hose bib burst resulting in water damage to our house. Our plumber recommended First Restoration Services of Asheville. Blake and Eli were both able to be very professional while fostering a friendly and trusting connection with us both. They kept us in the loop, informed and educated us and provided answers to our questions almost immediately. Also big thanks to Ivan (whew on the granite) and Ethan. We felt everyone on the team was very competent and worked well together as a team. The site was clean every day. From the first visit to the last visit the company made the mitigation process so much easier than it could have been.
tayyab mujtaba
tayyab mujtaba
1 ★☆☆☆☆
I wish there was an option for 0 stars, because that is what I would have given them. In the aftermath of hurricane Halene, I hired them to take care of water damage that my unit had suffered. They came, and ripped out the carpet and left all the trash in front of unit, and despite asking Sam repeatedly, they have not bothered to remove it. Also, I have sent them emails of the estimate that I received from my insurance company, but never heard back from them. And I have sent several texts to Sam, but he continues to ignore them, or perhaps too busy to respond to them.
Rebekah Zahedi
Rebekah Zahedi
5 ★★★★★
We can’t say enough good things about First Restoration Services! When our second-story washing machine had a significant leak and caused water damage in our home, their team responded incredibly quickly. From the moment they arrived, they were professional, efficient, and so reassuring during a very stressful situation. They expertly managed the affected area to prevent further damage and began mitigation right away. What really stood out was their excellent communication - they kept us informed every step of the way, explaining the process clearly and answering all our questions with patience and transparency. Thanks to their prompt response and thorough work, our home was back to normal much sooner than we expected. We’re beyond grateful for their help and will absolutely be reaching out to them again if we ever face another issue. Highly recommend!
Amelia Johnson
Amelia Johnson
5 ★★★★★
We had some minor water damage from Helene and but didn’t end up getting it looked at until January. Unlike many places I reached out to, First Restoration responded quickly. Griffin gave us the estimate, very professional and helpful even when his part of the process was complete and I had more questions. Ryan got us scheduled and then re-scheduled when our roof fix was delayed (thanks for the flexibility!). Capers and his teammate came today right on time, explained everything thoroughly, answered my questions, then got right to work. Capers is warm and put me at ease immediately. I don’t expect contractors to be customer-service focused, so it’s a nice surprise to have such a friendly crew. Thanks to the team for the help, especially post-Helene when we know they are overwhelmed with water damage jobs.
Jolene Brookshire
Jolene Brookshire
5 ★★★★★
Ethan and Samuel were awesome! We had a mess over here with a busted waterbed disaster! They came in and took over. Even moved I don’t know how many books and DVDs and put them nicely in boxes. They just came and picked up the fans. Very nice young men. I highly recommend using this company. - Jolene
James Walsh
James Walsh
5 ★★★★★
We had water damage inside our house from Helene. Special thanks to Capers from First Restoration, who handled our job. When Capers first arrived on site, he explained the process from start to finish. Then, each day he would tell us what would be done that day. Capers managed the project and his team well. His guys worked hard, and were respectful of our house and belongings. Capers was always pleasant, and easy to work with. Capers told us the thing he likes most about his work is that he's able to help people during a tough time in their lives. We're glad he was there to help us.
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About First Services of Asheville NC

First Services of Asheville NC is a trusted Fire Damage Restoration Service located at 173 Rutledge Rd, Fletcher, NC 28732. Serving both residential and commercial clients, the company provides comprehensive disaster recovery solutions designed to restore properties swiftly, safely, and with meticulous attention to detail. The organization operates as a full-spectrum restoration and construction partner, combining water, fire, and smoke remediation with building reconstruction capabilities to deliver total restoration services under one roof. The team emphasizes clear communication, professionalism, and a customer-first approach, earning positive feedback for dependable service, timely responses, and transparent explanations of complex restoration steps. With a commitment to integrity, First Services of Asheville NC guides clients through insurance processes, documentation, and the restoration timeline to help minimize stress during difficult times. The firm’s address at 173 Rutledge Rd situates it to serve the Asheville area and surrounding communities, including Fletcher and the broader Western North Carolina region. First Services of Asheville NC categorizes its offerings under Water Damage Restoration Service, Building Restoration Service, Construction Company, and Fire Damage Restoration Service, highlighting an integrated approach that covers assessment, mitigation, cleanup, drying, disinfection, odor control, structural repairs, and full home or commercial reconstruction when needed. The company’s scope includes emergency response, rapid board-up services, and secure temporary measures to protect properties from further harm. In addition to fire and water damage expertise, the team provides education on moisture control, mold assessment, and preventive strategies to reduce future risk. The professional staff is trained to handle sensitive environments and commercial properties with a focus on safety, compliance, and meticulous workmanship. By offering both restoration and construction services, First Services of Asheville NC ensures that damaged spaces are not only repaired but restored to, and often improved beyond, their pre-loss condition. The company’s ongoing dedication to customer satisfaction is reflected in its ability to coordinate multi-step projects, maintain consistent communication with clients, and deliver reliable results even in challenging circumstances. Overall, First Services of Asheville NC presents itself as a dependable partner for property owners facing fire, water, or structural damage, providing a streamlined, single-source solution for restoration and rebuilding needs across Western North Carolina.

Water Damage Restoration Service

First Services of Asheville NC offers expert Water Damage Restoration in Fletcher, NC, providing rapid containment, thorough drying, mold prevention, and restoration services to recover homes and protect property after floods, leaks, or storms.

Building Restoration Service

First Services of Asheville NC in Fletcher, NC offers expert building restoration services to preserve and revitalize historic and modern structures, including masonry repair, wood restoration, moisture remediation, and tailored restoration plans for lasting quality.

Construction Company

Construction Company for First Services of Asheville NC in Fletcher, NC, delivering reliable residential and commercial building, remodeling, and project management with local expertise, quality craftsmanship, and timely, transparent communication.

Fire Damage Restoration Service

First Services of Asheville NC provides expert Fire Damage Restoration in Fletcher, NC, restoring homes quickly and safely with soot and smoke cleanup, structural drying, deodorization, and rebuilt integrity to help you return to normal after a devastating fire.

Fire Damage Restoration Services Near You

Paul Davis Restoration of Asheville
★★★★★ 4.8 (99 reviews)
34A Redmond Dr, Fletcher, NC 28732