True North Restoration of Raleigh

True North Restoration of Raleigh Services

True North Restoration of Raleigh Reviews

Angel Lopez

5 ★★★★★

I experienced a flood at my house a few days ago, and these guys arrived super quickly. They handled everything, fixed everything, and the quality of the work was impeccable. My house looks amazing now. They completed the job in an outstanding amount of timeI’ve never seen work done this solid and clean before. I’m truly grateful and very satisfied with their services. Highly recommended, without a doubt one of the best companies out there for this type of situation. If I ever have an issue like this again, I’ll make sure to call Jose as soon as possible. Thank you so much for everything, truly.

Krissy S.

5 ★★★★★

I came home to a waterfall coming down from the now open ceiling in my kitchen. The leaks came from an upstairs bathroom. I was so devastated! I was in touch with John with True North who came in and took over restoration and saved my sanity! John and his coworker, Sam, were so professional and kicked everything into high gear. They knew exactly what had to happen and made it all so seamless. They made all the arrangements with The Contents Team to move all my furniture from affected rooms into a pod they placed on my property. The Contents Team was amazing. They even boxed up all loose items in the rooms as well. True North then brought in all their humidifiers and dryer equipment to dry all the floors and walls and removed all moisture. Sam came various time and tested all the areas for moisture & microbes to ensure my home was dry & safe from harmful mold, mildew or bacteria. You can't ask for a better team of professionals. I highly recommend True North for restoration projects. Photos are what I came home to.

Alex Bianco

5 ★★★★★

We have done two jobs for John definitely very professional! Thank you for the business Bianco Painting!

Anthony Doty

5 ★★★★★

We had a water leak on 1/6/2026, and after identifying the issue, we came across True North Restoration and worked with John. Hands down, this was one of the best service experiences we’ve ever had as homeowners. This was our first water leak in 10 years of owning our home, and John immediately put us at ease. He was prompt, professional, transparent, and extremely easy to work with, especially when it came to coordinating around our schedule during a stressful time. What really stood out was that John didn’t just focus on fixing the immediate problem — he genuinely cared about our health and safety long after the event, making sure there would be no lingering moisture or future issues like mold. That level of care is rare. As of 1/15/2026, everything is completely back to normal — you’d never know a leak even happened. The process was smooth, well-explained, and as stress-free as something like this can be. I can’t thank John enough for taking such great care of our home and family. If you’re dealing with water damage and want someone who is knowledgeable, trustworthy, and truly looks out for your best interest, I would not hesitate to recommend John and True North Restoration.

Georges Hilaire

5 ★★★★★

I had water damage due to flooding on my property and it was a huge mess. We considered this a major disruption to our property. When you experience something like this it affects you personally. We called True North Restoration and instead of getting an AI impersonal recording, we spoke with John Reed. He came out and assessed the damage and got to work. It was refreshing to engage a company that put a personal touch on their service. When I had questions John answered the phone and walked me through the process. John was genuinely invested in restoring our personal space. This is a company I intend to keep on speed dial. John was extremely thorough and trustworthy. He took my disaster personal. My property has been fully restored as if the water damage never happened. I recommend John Reed, True North Restoration.

Rover

5 ★★★★★

In 2018, a hurricane hit our house in Hampstead, NC. Well before John (TNR Owner) became water restoration certified, he was there helping roll up carpets and remove debris. He was instrumental as a go between with our HOA and insurance companies, and I am thankful he was there to navigate the remediation efforts. He is a hard worker and reliable contractor - difficult to find! I highly recommend John and his team!

Jennifer Privette

5 ★★★★★

John at True North did mold removal and cleaning for me recently in an upstairs bathroom. He was quick to respond to my request, provided a detailed quote, and did the work to an exceptional level of quality. I am very pleased with every aspect of this process and recommend him wholeheartedly. He is honest, trustworthy, detailed, and pleasant to work with. A+!!

Paolo Rivera (Paul)

5 ★★★★★

John was super professional and came to our home promptly to asses our water damage. He was honest, thorough and experienced. Give True North Restoration of Raleigh a chance, you will not regret it.

YHung Mlo

5 ★★★★★

I've recently had a project done by True North Restoration of Raleigh. John was knowledgeable and professional. He explained the process in details and made sure I understand it. He confirmed that there was a mold which is reassuring. I would use True North Restoration of Raleigh again for future work.

Suresh Komakula

5 ★★★★★

I have engaged them to take care of a mold at home. One of the important aspect I liked about them was their responsiveness. John is always available for a quick connect to talk about. Did a good job, no complaints with their service so far.

About True North Restoration of Raleigh

True North Restoration of Raleigh is a comprehensive fire and water damage restoration service located at 166 Donmoor Ct, Garner, NC 27529, proudly serving the Raleigh area and surrounding communities. The company specializes in Fire Damage Restoration Service and Water Damage Restoration Service, offering a full spectrum of cleanup, repair, and mitigation to help homes and businesses recover quickly after disasters. Their approach blends industry-leading techniques with a client-centered mindset, ensuring that every project is handled with precision, care, and transparency from start to finish.

True North Restoration of Raleigh provides a broad set of services designed to restore both structure and safety. In fire-related incidents, they conduct thorough fire damage cleanup and repair, removing soot and smoke residues, stabilizing the property, and rebuilding affected areas to meet current code and quality standards. In cases of water intrusion, they perform water removal, flood cleanup, flood restoration, and water damage-related cleanup and repair, employing advanced moisture detection to prevent secondary damage. Their mold cleaning and mold damage restoration services address any microbial concerns that may arise after water exposure, aiming to create a healthier indoor environment for occupants.

Beyond restoration, the team offers remodeling and post-damage renovations to restore aesthetics and function, ensuring spaces are not only safe but also comfortable and visually pleasing. They coordinate closely with clients to plan repairs, coordinate with Contents Team services for content handling, and deploy dehumidification and drying equipment to expedite re-occupancy. The company also handles water damage-related mold removal and pest control where appropriate, reflecting a holistic approach to restoration that prioritizes long-term peace of mind.

Customer reviews reflect their dedication and responsiveness: clients note rapid arrival times during emergencies, professional conduct, and meticulous workmanship that restores homes to pre-incident condition or better. Homeowners have highlighted the personal touch, thorough communication, and careful coordination with insurance, contents teams, and remediation specialists as key strengths. The company’s commitment to health and safety is emphasized by testimonials that mention moisture testing, mold prevention, and transparent explanations of processes. True North Restoration of Raleigh prides itself on treating every project with urgency and empathy, ensuring that families can return to normal life as swiftly and confidently as possible, with a focus on quality, reliability, and trustworthy service that clients can depend on again in the future.

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