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CRDN of Coastal North Carolina | Central & Tidewater Virginia

CRDN of Coastal North Carolina | Central & Tidewater Virginia specializes in comprehensive fire damage restoration at 611 N Queen St, Kinston, NC, offering 18 restoration services.

Fire Damage Restoration Service at 611 N Queen St in Kinston, NC 28501

Operational
★★★★☆
Rating: 4.3 based on 39 reviews
Address: 611 N Queen St, Kinston, NC 28501
Phone: 18776473786
Emails:
Hours:
Wednesday Open 24 hours
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CRDN of Coastal North Carolina | Central & Tidewater Virginia

CRDN of Coastal North Carolina | Central & Tidewater Virginia Services

Art Restoration

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Art Restoration is the careful repair and cleaning of damaged artworks to return them to their original appearance while preserving their value and history. It involves assessment, cleaning, stabilization, repainting only when necessary, and protecting against future deterioration.

Commercial Cleaning

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Commercial Cleaning is professional cleaning services for offices, shops, and other businesses. It includes dusting, vacuuming, trash removal, restroom sanitizing, floor care, and regular upkeep to keep workspaces tidy and safe.

Contents Restoration Services

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Contents Restoration Services help recover and restore lost, damaged, or deleted items from devices or backups, including files, photos, and documents, using specialized software and techniques to recover data and repair corrupted data when possible.

Dry Cleaning

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Dry cleaning is a clothes cleaning service that uses chemical solvents instead of water to remove stains, odors, and dirt from garments, delicate fabrics, and suits, typically followed by pressing or steaming for wrinkle-free results.

Electronics Restoration

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Electronics Restoration is a service that repairs and revives broken or aging electronics, diagnosing issues, replacing parts, cleaning connections, restoring software, and testing performance to bring devices back to safe, functional condition.

Emergency Response

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Emergency Response is a service that provides rapid help during urgent incidents, coordinating trained responders, equipment, and communication to protect people and property, assess danger, and stabilize situations until normal operations resume.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home after a fire. It involves assessing damage, safely removing soot and debris, cleaning and deodorizing, repairing structure and framing, and restoring belongings to return the space to normal.

Furniture Restoration

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Furniture Restoration is the process of repairing, cleaning, and refurnishing old or damaged furniture to bring it back to good condition and its original look, including fixing scratches, tightening joints, refinishing surfaces, and replacing worn parts.

Insurance Adjuster

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A Insurance Adjuster is a professional who investigates insurance claims, checks policy coverage, assesses damage or loss, and determines the payout. They gather facts, review evidence, and negotiate settlements between the insured and the insurer.

Mold Damage

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Mold Damage refers to cleaning up and restoring spaces affected by mold growth, including identifying moisture sources, removing moldy materials, cleaning and sanitizing surfaces, and repairing water damage to prevent recurrence.

Move & Storage

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Move & Storage is a service that helps you relocate belongings from one place to another and stores items securely in a locker or warehouse. It includes planning, packing, loading, transport, unloading, and safe long-term or short-term storage options.

Restoration Cleaning

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Restoration Cleaning is repairing and restoring spaces after damage (like water, fire, or storms). It involves assessing damage, removing debris, cleaning, drying, sanitizing, repairing structures, and returning your home or business to its pre-damage condition.

Textile Restoration

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Textile Restoration is the careful cleaning and repair of fabrics, clothes, or textile items to restore their original look and strength. It involves cleaning, mending tears, stabilizing fibers, color touch-ups, and preserving fabrics for longevity.

Upholstery Restoration

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Upholstery Restoration is renewing and repairing fabric-covered furniture. It involves cleaning, repairing seams, replacing worn padding or fabric, staining or finishing wooden parts, and restoring cushions to look and feel like new.

Water Damage

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Water Damage is a service that helps restore homes or businesses after water exposure, such as floods or leaks. It involves assessing moisture, removing standing water, drying and dehumidifying, cleaning, sanitizing, and repairing damaged materials to prevent mold and further harm.

Water Restoration

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Water Restoration is the process of drying out and fixing spaces after water damage, such as floods or leaks. It involves removing water, drying and dehumidifying the area, cleaning and sanitizing surfaces, and repairing damaged materials to prevent mold and further harm.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that assesses and removes standing water, dries and sanitizes affected areas, and fixes structural and cosmetic damage such as walls, floors, and ceilings to restore a safe, livable space.

Water damage-related mold removal

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Water damage-related mold removal cleans up mold growth caused by flooding or leaks, dries the area, removes moldy materials, and treats surfaces to prevent return, ensuring safe air quality and structural protection.

CRDN of Coastal North Carolina | Central & Tidewater Virginia Reviews

George Frazier
George Frazier
5 ★★★★★
I recently had the unfortunate experience of water damage affecting several pieces of my furniture, and I reached out to CRDN of Coastal North Carolina | Central & Tidewater Virginia for help. From the very beginning, their team was prompt, professional, and incredibly knowledgeable. They walked me through the restoration process step-by-step, clearly explaining what could be salvaged and what to expect. Their crew handled my belongings with care and respect, which gave me peace of mind during a very stressful time. The quality of the restoration work exceeded my expectations — my furniture looks as close to its original condition as I could have hoped for. They were also transparent with timelines and pricing, which I greatly appreciated. I highly recommend CRDN for anyone dealing with water damage. Their expertise and customer service really stand out, and I’m grateful for the care they took in restoring my home’s contents. — ★★★★★
Christa Harrison
Christa Harrison
5 ★★★★★
This company was awesome from start to finish. But I have to give a special thank you to Heather Koontz; she surely was heaven-sent. She was simply amazing. Professional in every aspect, she has empathy and compassion for others. She went above and beyond the call of duty. We need more good people like her in this world.
Syllas Amponsah
Syllas Amponsah
5 ★★★★★
Danny & Marcus were exceptional. They not Only took their time with my items, they made sure to communicate with me throughout the entire process and ensured the work was done to my satisfaction. They for sure exceeded my expectations.
KIOSHI T-M
KIOSHI T-M
5 ★★★★★
Dear Heather Koontz, I wanted to take a moment to express my deepest gratitude for the outstanding help and support you provided during the restoration of my home following the fire. Your professionalism, expertise, and compassionate approach made a challenging situation so much easier to navigate. From the moment you stepped in, you not only reassured me but also worked tirelessly to ensure that everything was handled with the utmost care and attention to detail. Your dedication to restoring my home and making sure that no aspect was overlooked truly exceeded my expectations. I cannot thank you enough for your hard work, patience, and commitment during such a difficult time. It’s rare to find someone who genuinely cares as much as you do, and I feel incredibly fortunate to have had you by my side throughout this process. Once again, thank you for everything. I truly appreciate all that you’ve done for me and my family. Your support has meant the world. Thank you for showing up for me. Warmest regards, Tammy Martinez 🌻🌻💫🌻🌻
April Martinez
April Martinez
1 ★☆☆☆☆
Horrible service!! I wish I could give 0 stars. My husband is active duty military. We discovered bad mold in our unit just a few months before moving. I let it be very know. That we needed to move by a certain time frame. It took 2 weeks to get an estimate. I could not get a hold of anyone for 2 weeks!! Once they finally took all our things for cleaning there was no contact. I had to contact corporate and drive there in order to hear from them!! They assured we would receive our things by the date we needed them and then changed last minute!! Our insurance agent had to fight for us to finally get our things because we were days from moving and needed the moving company to pick our things up. To top it all off, many of our things are dirty and broken!!! These photos are only of things we’ve found by chance! I can’t imagine how many more of our things are ruined.
Tawanna McCullough
Tawanna McCullough
5 ★★★★★
Danny and Marcus were very professional. I appreciate them carefully placing things safely in the correct places. I’m 100 percent satisfied with the services provided
Baffour Karikari
Baffour Karikari
5 ★★★★★
Heather Koontz and her team were amazing, they helped with cleaning up my items that were flooded in my property with any stress. I would recommend
Peter Vinci
Peter Vinci
5 ★★★★★
I’m not one to usually give a review, but feel I have to in this instance. My insurance is All State. I was assigned Alicia Koontz as my own personal contact due to water damage to my home. At first I was a little hesitant with the entire process. Alicia was great at describing what was being done, and why. During a time when I was stressed she helped guide me through the process. We met face to face to pick up my items. She even came on a Saturday to accommodate my schedule. It’s hard to earn a 5 star review from me. But here it is. So far so good!
Chinwe Toe
Chinwe Toe
5 ★★★★★
Alicia from CRDN was exceptional with our pack out service!!!! She was professional and communicative throughout the entire process. It is important to have this combination when dealing with someone's personal possessions and she handled my concerns with care and was clear and concise with information which made my process smooth. If you every utilize this company, please ask to work with Alicia she was amazing!
Miss Austin
Miss Austin
5 ★★★★★
I’ve had the pleasure of working with CRDN and they have been great. Heather is amazing and definitely cares about the well being of me and my family. Long story short, we ended up getting black mold in my house because of Stanley Steemer negligence. Heather was able to spot mold right away in my home and she made the process of my pack out seamless and easy going. I recommend using CRDN for all your pack out needs.
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About CRDN of Coastal North Carolina | Central & Tidewater Virginia

CRDN of Coastal North Carolina | Central & Tidewater Virginia is a comprehensive fire damage restoration service that also specializes in water damage cleanup, contents restoration, and a broad range of textile, furniture, and electronics restoration. Located at 611 N Queen St, Kinston, NC 28501, the company serves residential and commercial clients with a robust suite of offerings designed to restore properties and return belongings to their pre-loss condition. The team emphasizes careful handling of customers’ possessions and transparent communication throughout every step of the restoration process. Their approach reflects a commitment to quality and reliability, ensuring that clients understand what can be salvaged and what requires replacement, while maintaining clear timelines and fair pricing.

Their services cover a wide spectrum of needs associated with fire and water events, including Fire Damage Restoration Service, Emergency Response, Fire damage cleanup & repair, and Restoration Cleaning. In addition to treating structural damage, CRDN provides specialized contents-focused work such as Contents Restoration Services, Art Restoration Service, Textile Restoration, Upholstery Restoration, Furniture Restoration, Electronics Restoration, and Dry Cleaning to address items impacted by smoke, heat, or water. They also handle Move & Storage and Cleanout coordination through Move & Storage and related services, assisting clients who require temporary relocation or secure containment of belongings during a restoration project.

CRDN’s team extends their expertise to Mold Damage mitigation and comprehensive Water Damage Restoration Service, Water Restoration, Water damage-related cleanup & repair, and Water damage-related mold removal, ensuring a holistic response to moisture issues that may accompany fire damage or storm events. They collaborate with Insurance Adjuster representatives to streamline claim processes and facilitate efficient recovery. Commercial Cleaning capabilities support business properties, while Art Restoration Service and Textile Restoration demonstrate a refined focus on preserving valuables and treasured pieces. Their services also encompass Dry Cleaning and Upholstery Restoration, underscoring a dedication to restoring fabrics and materials affected by smoke, soot, or moisture. The combination of emergency readiness, meticulous contents care, and broad restoration competencies positions CRDN as a trusted partner for families and organizations navigating the aftermath of fire and water incidents. Customer feedback highlights professional conduct, compassionate service, timely communication, and a strong focus on customer satisfaction, reinforcing the company’s reputation for restoring both spaces and the items that matter most to clients.

With a client-centered mindset, CRDN of Coastal North Carolina | Central & Tidewater Virginia aims to deliver dependable, repeatable outcomes. They address the needs of recovering households with sensitive handling of belongings, while offering practical guidance on timelines, expectations, and the scope of restoration work. From initial assessment and emergency response to meticulous contents processing and final restoration, the team seeks to minimize disruption and restore peace of mind for customers facing fire or water-related challenges. The business emphasizes a blend of technical skill, compassionate service, and a transparent customer experience, making it a preferred choice for both immediate recovery and long-term recovery planning in the Coastal North Carolina and Tidewater Virginia regions.

Fire Damage Restoration Service

CRDN of Coastal NC & Central & Tidewater VA offers expert fire damage restoration in Kinston, NC, quickly mitigating smoke and soot, mitigating further damage, odor removal, content cleaning, and final restoration to bring your property back to pre-loss condition.

Art Restoration Service

Art Restoration Service in Kinston, NC by CRDN of Coastal North Carolina | Central & Tidewater Virginia offers expert restoration and conservation for damaged works, using museum-grade techniques to preserve value and legacy with meticulous care.

Moving And Storage Service

CRDN of Coastal North Carolina | Central & Tidewater Virginia offers Moving and Storage services in Kinston, NC, including secure packing, local and long-distance relocations, climate-controlled storage, and comprehensive disaster restoration support for homes and businesses.

Water Damage Restoration Service

CRDN of Coastal North Carolina | Central & Tidewater Virginia offers expert water damage restoration in Kinston, NC, quickly extracting moisture, preventing mold, and restoring damaged interiors with advanced equipment and certified technicians for residential and commercial properties.

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