American Disaster Restoration

American Disaster Restoration Services

American Disaster Restoration Reviews

Felicia Scott

5 ★★★★★

The crew at ADR is A+++++. I cannot imagine getting through all this with any other contractor. We have had them come out before for minor things and, even if it was not anything that they would fix, they advised me on how I could do it myself and save money. In the case of the water damage, not only are they very responsive, but they follow-up very well and take care of literally EVERYTHING. With the amount of work that we needed done, it is super important to find someone you can TRUST! The team was extremely courteous and respectful and took care to mind the smallest of details. Even their sub-contractors were top notch. If you need anything done in your house and done RIGHT then I would HIGHLY recommend ADR!

Theresa Luke

5 ★★★★★

We had a water leak under our kitchen sink, that went down through the cabinet to the bathroom below it. It ruined our 2 year old floors, and most of the bathroom had to be gutted. We decided to turn this in to an opportunity of having things done in the house we had dreamed about. Eric and his crew were *amazing*. We had our ceilings scraped, took a wall out separating our kitchen from the living room, added an island, got all new kitchen cabinets and flooring. It was an intense several weeks, and soo worth it in the end. Eric, Kyle, Patrick, Jorge and crew took such good care of us. They were professional, respectful, and stood behind their work. We are so happy with the work they did, and highly recommend them for all of your home restoration and remodel needs.

ben buchanan

5 ★★★★★

We have used American Disaster Restoration for two projects now, and both have turned out above expectations. Eric and his crew are certified, knowledgeable, professional, punctual and easy to communicate with. Thorough from start to finish! The most recent project was demo/mitigate/repair some extensive water damage. Eric also helped us understand some of the behind the scenes paperwork with insurance and helped the process run smooth as glass. I cannot speak highly enough for this company. They have earned our trust repeatedly, and we recommend them for any project. They will not let you down !!

Amy Polic

5 ★★★★★

Let me begin by saying this wasn't my first foray into the realm of water damage from a leaky toilet. I had a different contractor come out previously to fix the damage in my powder room, and I ended up in a worse predicament after their toilet installation failed and caused even more damage than before. We called American Disaster Restoration, and both Eric and Steve promptly came out to assess the situation. They were very professional and seemed knowledgeable and trustworthy, so we asked them to take on the project. I don't regret that decision one bit. Eric and Kyle led the project with help from Patrick and Danny, and I was very impressed with how hard-working and good-natured everyone was. No one complained at all, and they treated both us and our house with the utmost respect. You couldn't ask for a better group of workers. Here's the kicker: even though I would have been okay with them painting over the hideous wallpaper that looked like a Shriner's hat, they removed it before painting in my chosen color. Plus, they removed the popcorn from the ceiling and now it's a beautiful, more modern flat white. I also chose vinyl luxury plank (VLP) rather than tile after discussing my options with Eric, and I'm so thrilled with the outcome. It looks absolutely perfect! On top of all of this, their pricing was very fair and they worked closely with my insurance adjuster. I'm very pleased with how smoothly everything went, and I'm beyond happy with the finished product. I would definitely recommend American Disaster Restoration, and I will be calling them again in the future.

Kerry Ortega

5 ★★★★★

We had American Disaster Restoration fixed the damage from a water leak from our 2nd floor bathroom that leaked through the ceiling of our living room. They came out quickly and were very professional. We worked with Eric who did a great job communicating with us. They provided drying fans and then fixed and painting our ceiling. They did a wonderful job and we would use the again.

Brian Rogess

5 ★★★★★

American Disaster Restoration did a great job! My townhome's first floor room had water damage from my next door neighbor's overflowing bathroom. Eric and his guys came in, moved furniture, pulled out the soiled carpet and sanitized the entire room! They worked quickly and efficiently to get the area dried out and ready for restoration. During this time Eric worked with me to get replacement flooring. Once I got the flooring picked out, they purchased it for me, scheduled me quickly for installation, and got it all installed within a couple of days! They even moved the furniture back for me! These guys did great work and if anything unfortunate should happen like this again, I'll definitely be calling on them for help.

Jason Larson

5 ★★★★★

Thank you ADR team for getting my house back in top form! After experiencing water damage from a leak on the second floor, I contacted ADR after a friend referred their services. After speaking with Eric, our Project Manager, he promptly scheduled a meeting to come out and assess the repairs needed. We agreed to the plan he suggested, and he gave me a follow up email stating all the details we discussed along with pricing. The ADR crew did a great job from start to finish, and you can’t even tell there was any water damage on the ceiling at all! Highly recommend using them if you want quality work done.

Kristen Jensen

5 ★★★★★

ADR was a such pleasure to work with. Eric, the project manager, was always transparent about cost, damages, and what to expect from the repair process. Patrick, Carson, and Jorge and their team did an excellent job with repairs. Not only was the quality of their work great, they consistently communicated their next steps and made sure we were on the same page before moving forward. Would highly recommend them to anyone needing repairs.

Teresa Avery

5 ★★★★★

We used American Disaster Restoration when our third floor water heater leaked. Eric was very easy to reach and gave a very honest assessment of what needed to be done in repairs. He was patient in explaining things to both me and my husband. The contractors he works with were amazing and worked quickly with good quality. Now we can't even tell we ever had a problem. ADR also worked very well with our insurance. Definitely would recommend!

Rick Sanza

5 ★★★★★

American Disaster Restoration was amazing to work with, did an awesome job, and we would recommend them to anyone. We had extensive water damage from an upstairs bathtub overflowing that affected our living room ceiling, walls, and the hardwood floor. Eric and his team were a pleasure to work with, and made things easy. They brought fans in and dried out all the wet areas, and replaced the insulation and drywall. They did repairs, drywall, painting, and installation of new flooring. They are true professionals and very trustworthy, leaving our house as if they were never there.

About American Disaster Restoration

American Disaster Restoration (ADR) is a comprehensive restoration and construction service operating in Raleigh, North Carolina, with a focus on fire damage restoration as well as water damage cleanup and repair. Located at 14460 Falls Of Neuse Rd Suite 149-132, Raleigh, NC 27614, in the Wakefield Commons area, the company serves residential and small commercial projects with a strong emphasis on trust, timeliness, and thorough communication. ADR approaches fire damage restoration not only as cleanup but as a full-service rebuild, combining cleanup, mitigation, and reconstruction to return homes to pre-loss condition or better. Their availability extends across multiple related categories and services to ensure a coordinated response to emergencies and renovations alike. ADR identifies itself as a Water Damage Restoration Service, a Construction Company, a General Contractor, a Roofing Contractor, a Siding Contractor, a Window Installation Service, a Tile Contractor, a Flooring Contractor, a Wood Floor Installation Service, and a Painting, Remodeling, Plumbing, and Mold inspection provider, among others. This broad spectrum enables the team to manage complex projects end-to-end, from initial assessment and mitigation through to final finishes. The company emphasizes a client-first mindset, with a track record of transparent pricing, detailed planning, and responsive support through the insurance process as needed. ADR’s team of skilled professionals works to restore safety, comfort, and value to homes after disasters, offering clear guidance and dependable execution throughout the project lifecycle.

Fire damage cleanup & repair is a core capability, including debris removal, odor control, smoke remediation, structural stabilization, and full rebuilds where required. In addition to addressing fire-related needs, ADR provides Flooring services, Water damage-related cleanup & repair, and Water damage-related mold removal, ensuring a coordinated approach to all moisture and structural restoration challenges. The company’s offerings extend into Remodeling, Painting, Plumbing, and general contracting tasks to ensure cohesive projects that align with the homeowners’ vision and timelines. ADR’s multifaceted service model supports various trades such as Flooring, Tile, Wood Floor Installation, Roofing, Siding, Window installations, and general carpentry, enabling efficient scheduling and consistent workmanship across disciplines. The team collaborates with homeowners to assess goals, share recommended solutions, and execute with attention to detail, quality, and durability. Adr’s emphasis on professional communication, meticulous execution, and respect for the home environment has contributed to a reputation for dependable, courteous service and high customer satisfaction across multiple projects.

Clients describe ADR’s crew as responsive, trustworthy, and detail-focused, with testimonials highlighting thorough follow-up, transparent cost discussions, and reliable project management. The company’s accessibility and coordination with insurance providers help minimize stress and expedite recovery for property owners facing water damage or fire-related losses. ADR’s in-house capabilities in fire damage restoration, water damage mitigation, and remodeling ensure projects progress smoothly from initial assessment through final refinishing. Located in Wakefield Commons, ADR aims to be a neighborhood partner for home restoration needs, delivering consistent results, prudent budgeting, and a collaborative experience that helps homeowners regain comfort and security in their homes after damaging incidents.

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