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American Restoration Disaster Specialist

American Restoration Disaster Specialist in Shelby, NC provides comprehensive fire damage restoration services, backed by 101 specialized offerings to restore property and peace of mind.

Fire Damage Restoration Service at 930 Wendover Heights Dr in Shelby, NC 28150

Operational
★★★★★
Rating: 4.7 based on 273 reviews
Address: 930 Wendover Heights Dr, Shelby, NC 28150
Phone: 19804493223
Emails:
Eric Strassburger (Senior Project Manager) - [email protected]
Jason Pehde (Chief Financial Officer) - [email protected]
Joseph Serdar (President) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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American Restoration Disaster Specialist

American Restoration Disaster Specialist Services

24/7 Support

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24/7 Support is around‑the‑clock help from our team. Aimed to answer questions, resolve issues, and assist anytime, day or night, via phone, chat, or email, ensuring you get quick, reliable assistance whenever you need it.

Air Duct

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Air Duct is a service that cleans and maintains the network of ducts that carry heated or cooled air in a building. It involves inspecting, removing dust and debris, sanitizing, and ensuring ducts, vents, and filters improve indoor air quality and system efficiency.

Appliance Leaks

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Appliance Leaks helps you detect and fix water leaks from home appliances. It involves monitoring appliances for leaks, providing alerts, and guiding you through safe steps to stop leaks and prevent water damage.

Board Up And Roof Tarping

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Board Up And Roof Tarping provides emergency services to securely cover damaged buildings after a storm or incident, using boards to seal openings and tarps on roofs to protect interior spaces from weather and further damage.

Burst Pipe

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Burst Pipe is a service that quickly detects and fixes a broken water pipe, preventing leaks. It involves assessing the damage, shutting off water if needed, repairing or replacing the pipe, and testing the system to stop leaks and restore flow.

Certified Restoration

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Certified Restoration is a professional service that repairs and restores damaged buildings or belongings after events like floods, fires, or storms. It involves assessing damage, cleaning, drying, repairing, and returning items to safe, functional condition.

Claim Assistance

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Claim Assistance helps users understand and prepare insurance or benefit claims, gather needed documents, fill forms, and submit the claim, while guiding through common questions and next steps to improve chances of a smooth resolution.

Claim Help

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Claim Help is a support service that guides you through filing and managing insurance or benefits claims, helping gather documents, understand requirements, fill forms, and track progress to improve your chances of a successful outcome.

Clean Up And Restore

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Clean Up And Restore is a service that cleans up clutter, fixes or restores damaged items, and returns things to a neat, working condition, often renewing spaces or belongings to a like-new state.

Cleanup And Restoration

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Cleanup And Restoration is a service that cleans and restores damaged spaces, removing debris, repairing damage, restoring appearance, and ensuring safe, usable rooms after events like floods, fires, or wear.

Commercial Insurance

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Commercial Insurance is coverage for businesses that protects against risks like property damage, liability, and workers’ injuries, helping pay for losses, legal costs, and downtime so the business can operate and recover after incidents.

Commercial Restoration

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We have the manpower and capabilities to provide immediate response 24/7 to commercial losses. We will handle any disaster situation, large or small, and restore your property back to normal conditions while minimizing business interruption.

Commercial Restoration Construction

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Commercial Restoration Construction is a service that repairs and rebuilds commercial properties after damage (fire, flood, storms) or wear. It includes assessment, cleanup, structural and cosmetic repairs, and returning the building to full use.

Commercial Restoration Services

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Commercial Restoration Services helps businesses recover and repair property after damage from fire, water, storms, or mold. It includes assessment, cleanup, drying, repairs, and restoring structures, contents, and safety to return operations to normal.

Complete Water Damage Cleanup

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Complete Water Damage Cleanup is a service that quickly removes standing water, dries and sanitizes affected areas, and repairs or restores damaged materials to prevent mold and further damage.

Comprehensive Disaster Recovery

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Comprehensive Disaster Recovery is a service that plans, backs up, and restores your IT systems after a disruption, including data backup, failover, testing, and clear recovery steps to minimize downtime and data loss.

Containment Solutions

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Containment Solutions is a service that helps safely store and manage sensitive or dangerous items, using sturdy packaging, secure facilities, and careful handling to prevent leaks, spills, or exposure.

Contents Restoration

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Contents Restoration is a service that recovers or recreates missing, deleted, or corrupted files from devices or backups, often using specialized tools to restore data to a usable state with careful verification and integrity checks.

Controlled Storage

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Controlled Storage is a service that securely stores your items or data with organized, monitored access, and defined retention rules. It involves safe containment, labeling, access control, and regular audits to ensure compliance and availability.

Coronavirus Disinfection

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Coronavirus Disinfection is a cleaning service that removes and neutralizes coronavirus on surfaces using approved cleaning agents and protocols, including thorough wiping, sanitizing touchpoints, and sometimes air sanitation to reduce infection risk.

Debris Removal

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Debris Removal is a service that clears unwanted materials like trash, rubble, and clutter from outdoor sites or properties, hauling it away, sorting recyclables when possible, and leaving the area clean and safe for use.

Disaster Cleanup

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Disaster Cleanup is a service that quickly removes debris and water, cleans and disinfects damaged areas, and helps restore homes after events like floods, fires, storms, or mold; it focuses on safety, sanitation, and getting spaces livable again.

Disaster Cleanup And Restoration

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Disaster Cleanup And Restoration is a service that helps repair and restore homes or buildings after disasters like floods, fires, or storms. It involves emergency cleanup, water or smoke damage removal, demolition, drying, cleaning, and repairing damaged structure and contents.

Disaster Planning

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Disaster Planning helps organizations prepare for emergencies by identifying risks, setting clear roles, creating response steps, and practicing with drills to protect people, assets, and operations when a disaster occurs.

Disaster Recovery Planning

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Disaster Recovery Planning is the process of preparing steps and resources to quickly restore IT systems and data after a disruption, including backup strategies, roles, communication, and tested procedures to resume normal operations.

Dispute Resolution

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Dispute Resolution is a service that helps people solve disagreements calmly. It involves listening to all sides, understanding issues, and guiding parties to a fair agreement or decision without going to court. It aims to restore relationships and resolve conflicts efficiently.

Drug Lab Cleanup

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Drug Lab Cleanup is a hazardous-site service that safely removes illicit lab equipment and chemicals, minimizes exposure, decontaminates surfaces, and disposes of waste following safety rules and environmental regulations.

Duct System Smoke Removal

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Duct System Smoke Removal is a service that cleans and purges smoke, soot, and contaminants from building air ducts after a fire or smoke incident, using specialized equipment to restore airflow, reduce odors, and improve indoor air quality.

Emergency Disaster Restoration

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Emergency Disaster Restoration is a rapid cleanup and repair service after events like fires, floods, or storms. It assesses damage, removes water or debris, stops further harm, and restores homes or businesses to safe, livable condition quickly.

Emergency Help

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Emergency Help is a quick, expert support service that provides urgent guidance, rapid responders, and essential assistance during critical situations to keep people safe and connected until help arrives.

Emergency Response

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Emergency Response is a rapid support service that coordinates quick assessment, safety actions, and essential aid during crises, including medical, natural disasters, or accidents, with trained teams, clear communication, and standardized procedures to protect lives and reduce harm.

Emergency Water Damage

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Emergency Water Damage is a rapid response service that handles water-related emergencies, such as floods or leaks. It includes assessing damage, stopping the water, extracting water, drying and dehumidifying, cleaning, sanitizing, and restoring affected areas to prevent further harm.

Environmental Damage Restoration

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Environmental Damage Restoration is a service that cleans up and repairs ecosystems and properties after harm from pollution, spills, fires, or natural events, including cleanup, remediation, and restoring safety, health, and natural function.

Environmental Hazard Cleanup

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We work hard to remove any hazards with minimal disruption. Our services include complete structural and content restoration, sewage extraction, mold odor removal, trauma scene cleanup, and mold remediation.

Fire And Water Damage Restoration

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Fire And Water Damage Restoration is a service that cleans up and repairs homes after fires, floods, or storms. It involves assessing damage, removing water or soot, drying, cleaning, deodorizing, and repairing structure and contents to restore safety and usability.

Fire Hazard

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Fire Hazard is a safety service that detects and assesses potential fire risks in a space, helps implement prevention measures, and provides guidance on evacuation, alarms, and extinguishers to reduce the chance of fire and minimize damage.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes soot, smoke odors, and water damage from a fire, secures the property, cleans and sanitizes surfaces, and restores structure and finishes back to its pre-fire condition.

Fire, Smoke And Soot Damage

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Fire, Smoke And Soot Damage is a service that assesses and repairs homes or buildings after a fire, addressing damaged structure, smoke and soot residue, odor removal, ventilation cleaning, and restoration to restore safety and normal use.

Flood Damage

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Flood Damage is a service that responds to water-related damage in buildings, assessing the cause, removing standing water, drying and dehumidifying, cleaning and sanitizing, and helping with repairs and insurance documentation to restore safety and structure.

Flood Damage Floor

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Flood Damage Floor is a service that cleans and restores floors damaged by water, removing moisture, drying surfaces, and repairing or replacing soggy materials to prevent warping, mold, or further damage.

Flood restoration

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Flood restoration is the process of cleaning up and repairing spaces damaged by water, removing standing water, drying out surfaces, treating mold, and restoring supplies and structure to their pre-flood condition.

Flooring

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Flooring is the service of choosing and installing floor coverings like wood, laminate, tile, or carpet. It includes measuring spaces, removing old floors, preparing surfaces, laying the new materials, and finishing with trims and cleanup.

Hail Damage

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Hail Damage is a service that assesses and repairs damage to vehicles or buildings caused by hail. It involves inspection, identifying dents and cracks, and performing restoration or replacement to restore appearance and safety.

Home Service

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Home Service helps you get tasks done at home, like cleaning, repairs, and maintenance. A professional or team visits your home, discusses what you need, provides a quote, and completes the work on or around your schedule, ensuring safety and quality.

Home Services

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Home Services helps you hire qualified professionals for tasks around your house, like cleaning, repairs, maintenance, and small home projects. It connects you with trusted providers, estimates costs, and handles scheduling to get things done efficiently.

Home Water Damage

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Home Water Damage is a service that helps in cleaning up and repairing homes after leaks or floods. It includes water extraction, drying, mold prevention, and repair of damaged walls, floors, and belongings to restore safety and normal living conditions.

Hour Emergency Response

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Hour Emergency Response is a rapid, 24/7 service that coordinates urgent support and rapid dispatch of responders when emergencies occur, providing immediate assessment, communication with stakeholders, and follow-up actions until the situation is resolved.

Housing Assistance

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Housing Assistance helps people find and afford safe housing. It involves guidance on applications, rent or mortgage support, calling on landlords, budgeting help, and connecting with local programs to prevent homelessness.

Hvac Inspection

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Hvac Inspection is a service that checks a heating, ventilation, and air conditioning system for safety, efficiency, and proper operation, including visual checks, testing components, refrigerant levels, and suggesting fixes or maintenance needs.

Installation Services

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Installation Services provides skilled setup and configuration of products at your location, including delivery, mounting, connecting components, testing operation, and ensuring safe, ready-to-use performance for home or business equipment.

Insurance Claim Assistance

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Insurance Claim Assistance helps you navigate filing a claim with your insurance company, gather required documents, fill out forms, communicate with adjusters, and track progress to maximize payout and speed up the process.

Insurance Claim Help

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Insurance Claim Help assists you with understanding, filing, and tracking insurance claims. It explains policy terms, gathers required documents, helps complete forms, communicates with insurers, and guides you through the claims process from start to finish.

Insurance Claims

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Insurance Claims is the process of reporting a loss to your insurer, evaluating damage or costs, and requesting payment or reimbursement based on your policy terms, coverage, and any deductibles or required documentation.

Insurance Claims Restoration

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Insurance Claims Restoration is a service that helps you recover and repair property after damage. It assesses losses, documents damage, coordinates with insurers, arranges repairs, and ensures you receive the rightful claim payout.

Isolate And Control

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Isolate And Control is a service that helps separate a device or app from others to prevent interference, protect data, and manage access. It involves creating dedicated space, limiting connections, and enforcing security to keep systems stable and secure.

Laundry Facilities

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Laundry Facilities provides spaces with washers, dryers, and folding areas where guests or residents can wash, dry, and manage clothes and linens. It’s self-serve or staffed, offering convenient access to clean laundry services.

Leak Damage

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Leak Damage is a service that helps identify, assess, and repair water leaks to prevent structural damage and mold. It involves inspection, moisture testing, leak pinpointing, and remediation to restore safety and dry conditions.

Mold Damage

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Mold Damage refers to problems caused by mold growth in homes or offices, often from moisture. It involves inspecting for mold, identifying moisture sources, cleaning or removing mold, treating affected areas, and preventing future growth with drying and repairs.

Mold Remediation

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Mold Remediation is the process of finding and removing mold from buildings, fixing moisture problems, cleaning affected areas, and restoring safety and air quality so a home or business is healthy again.

Painting

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Painting is the act of applying colors to a surface to create images, objects, or spaces. It involves choosing materials, preparing the surface, mixing colors, and using brushes or tools to apply layers, textures, and finishes for expression or decoration.

Pipe Damage

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Pipe Damage is a service that assesses and repairs pipes that have cracks, leaks, or breaks. It involves diagnosing problems, locating damage, and fixing or replacing sections to restore water flow and prevent further issues.

Plumbing

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Plumbing is fixing and installing pipes, fittings, and fixtures that bring clean water into a building and carry waste away. It involves tasks like repairing leaks, replacing pipes, installing sinks, toilets, drains, and ensuring safe water flow and drainage.

Property Damage

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Property Damage is a service that helps assess, document, and repair damage to buildings, vehicles, or belongings after incidents like accidents, weather, or vandalism, including estimating costs and coordinating repairs.

Refrigerator Leak

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Refrigerator Leak is a service that detects and fixes water leaks from your fridge, such as drips, pooled water, or a leaky ice maker, by inspecting hoses, trays, and seals and sealing or replacing faulty parts to prevent moisture damage.

Remodeling

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Remodeling is updating or changing parts of a home to improve layout, style, or function. It involves planning, selecting materials, and renovating rooms or features like kitchens, bathrooms, or living spaces to meet new needs or tastes.

Removal & Cleanup

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Removal & Cleanup is a service that safely removes unwanted items and cleans the area, including debris, spills, and mess, leaving the space tidy and ready for use.

Restoration & Cleanup

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Restoration & Cleanup helps return spaces to their pre-damage condition after events like water, fire, or mold issues. It involves assessment, water removal, drying, cleaning, sanitizing, deodorizing, and repairs to restore safety and usability.

Restoration And Recovery

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Restoration And Recovery is a service that helps restore health, memories, or environments after damage or loss. It involves assessment, cleanup, repair, and support to regain functioning, safety, and stability for individuals or places.

Restoration Construction

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Restoration Construction is the process of repairing and renewing damaged buildings or areas, restoring them to their original condition. It involves assessment, planning, cleaning, repairing structural elements, replacing damaged materials, and finishing surfaces to match the existing look.

Restoration Process

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Restoration Process is a service that guides you from damage assessment to full recovery, fixing and renewing items or spaces with careful cleaning, repair, and planning to restore them to their original or improved condition.

Restoration Specialists

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Restoration Specialists is a service that restores damaged buildings, rooms, or items to their original condition. It involves assessing damage, cleaning, drying, repairing structural or cosmetic issues, and returning the property to safe, functional condition.

Roofing

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Roofing is the service of installing, repairing, or replacing a roof to protect a building from weather. It involves inspecting, removing old materials, laying insulation, and applying shingles, tiles, or metal, plus sealing edges and ensuring drainage and durability.

Scene Cleanup

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Scene Cleanup is a service that tidies up a setting after an event or shoot. It removes clutter, disposes of trash, resets furniture, cleans surfaces, and ensures the space is safe and ready for the next use.

Sewage Extraction

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Sewage Extraction is a service that safely removes and transports wastewater and solids from a site for proper handling, treatment, and disposal, using specialized equipment and protocols to prevent spills, odors, and contamination.

Sewage Removal

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Sewage Removal is cleaning and safely disposing of wastewater and solids from homes or buildings, including pumping out septic tanks, drains, and sewage lines, to prevent backups and protect health and the environment.

Sewage Removal & Cleanup

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Sewage Removal & Cleanup is a service to safely remove sewage, debris, and contaminated water from properties, then clean, sanitize, and restore affected areas to reduce health risks and prevent further damage.

Sewage cleanup

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Sewage cleanup is professional removal and treatment of sewage spills, backed by safety gear and cleaning, disinfection, and deodorizing to restore affected areas and prevent health risks.

Smoke & Soot Restoration

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Smoke & Soot Restoration is a cleaning service that removes smoke odor, soot, and stains from homes or businesses after a fire, using specialized tools, cleaners, and ventilation to restore surfaces, improve air quality, and return rooms to normal condition.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates or reduces smoky smells from homes, cars, or fabrics using cleaning, deodorizing agents, ventilation, and sometimes specialized equipment to refresh air and surfaces.

Storm Clean Up

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Storm Clean Up is the service of clearing debris, fallen trees, and water damage after a storm. It involves safety checks, waste removal, and basic restoration to restore property and make areas safe again.

Storm Damage Restoration

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Storm Damage Restoration is a service that fixes property damage from storms, including water extraction, drying, debris cleanup, mold prevention, and repairs to roofs, walls, and interiors to return your home or business to its pre-storm condition.

Storm Wind Damage

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Storm Wind Damage is a service that assesses and repairs property damage caused by high winds, such as missing shingles or damaged siding. It involves inspection, damage estimation, insurance coordination, and repairs to restore safety and value after a storm.

Structural Damage

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Structural Damage is a service that assesses and fixes issues that weaken a building’s structure, including inspecting foundations, walls, beams, and supports, diagnosing causes like cracks or rot, and planning repairs to restore safety and stability.

Structural Restoration

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Structural Restoration is a service that repairs and strengthens buildings or frameworks to regain safety and stability. It involves assessing damage, repairing or replacing damaged components, and reinforcing foundations, walls, and supports to prevent future issues.

Thermal Imaging

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Thermal Imaging detects heat patterns with infrared cameras, showing temperature differences as images. It involves capturing heat from objects, interpreting temperature maps, and using results for maintenance, safety, or diagnostics across various settings.

Tree Damage

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Tree Damage is a service that assesses and documents harm to trees, such as broken branches, disease, or storm injuries, then plans safe repair or removal, including pruning, treatments, and preventive care to protect tree health and safety.

Tub Overflow

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Tub Overflow is a simple service that helps you manage bathtub overflow and drainage issues. It involves diagnosing clogs or slow drainage, clearing blockages, and improving water flow to prevent spills and water damage.

Vehicle Cleanup

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Vehicle Cleanup is a service that thoroughly cleans a car’s interior and exterior, removing dirt, dust, and stains, vacuuming carpets, washing surfaces, detailing the exterior, and sometimes applying treatments to protect and refresh the vehicle’s appearance.

Water Damage Cleanup And Repair

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Water Damage Cleanup And Repair is a service that removes standing water, dries and sanitizes affected areas, and fixes structural and cosmetic damage to restore a home or business after leaks, floods, or floods.

Water Damage Insurance

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Water Damage Insurance is coverage that helps pay for repairing or replacing your home and belongings after water-related incidents like leaks, floods, or burst pipes. It may cover cleanup, damage restoration, and temporary housing, depending on the policy.

Water Damage Insurance Claim

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Water Damage Insurance Claim is the process of reporting and seeking compensation from your insurer for damage caused by water leaks, floods, or leaks. It involves filing a claim, documenting damage, and coordinating assessment and payout for repairs.

Water Extraction

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Water Extraction is the process of removing water from a substance or area, such as flooded spaces, soil, or materials, using pumps, fans, and drying techniques to recover equipment, prevent damage, and restore normal conditions.

Water Leaks

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Water Leaks is a service that detects and fixes unexpected water escapes in pipes, fixtures, or appliances. It involves inspections, locating the leak, assessing damage, and repairs to prevent wasted water and further problems.

Water Mitigation

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Water Mitigation is the process of preventing further water damage after a flood or leak by stopping the source, removing standing water, drying and dehumidifying, cleaning affected areas, and restoring belongings to prevent mold and structural harm.

Water Pipe

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Water Pipe is a service that installs and maintains piping systems for transporting water in homes or buildings, including pipes, fittings, fixtures, and basic repairs to ensure safe, reliable water supply and drainage.

Water Removal And Extraction

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Water Removal And Extraction is a service that quickly removes standing water and moisture from homes or buildings, dries the area, and prevents damage. It includes pumping out water, extracting excess moisture, and using equipment to dry surfaces and contents safely.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that finds and fixes water problems, removes standing water, dries and sanitizes areas, and repairs affected structures and belongings to restore safety and prevent mold or further damage.

Water damage-related mold removal

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Water damage-related mold removal is cleaning up mold that grows after water damage, including stopping water intrusion, drying and dehumidifying, inspecting for moisture, removing affected materials, and sanitizing surfaces to prevent regrowth.

Water damage-related pest control

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Water damage-related pest control helps fix pests that move in after flooding or leaks. It combines moisture control, drying, and sanitation with pest treatment to remove insects or rodents and prevent mold, ensuring the area is dry, safe, and pest-free.

Water removal

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Water removal is the process of safely taking out excess water from a space or item, using pumps, pumps, or absorbent materials. It involves assessing moisture, stopping sources, and drying surfaces to prevent damage and mold growth.

Wind Damage

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Wind Damage is a service that assesses and repairs the effects of strong winds on buildings, roofs, and outdoor structures. It involves inspecting for damage, documenting it, and coordinating repairs or restoration to prevent further harm.

American Restoration Disaster Specialist Reviews

T Crocker
T Crocker
5 ★★★★★
American Restoration did a GREAT job on my house. They were up front and honest in what needed to be done from the beginning of the job to the end. Matt, Keshia and Melissa were willing to work with me. Jeff and Melissa knew how to stay within budget and where to find the materials to get the job done. If you ever have damage to your property, you need to call American Restoration so they can help you restore your life!
Angela London
Angela London
5 ★★★★★
There are simply not enough positive words to describe how pleased I am with the American Restoration team! Garrett was out within a couple hours of being notified of the major leak of my refrigerator supply line. It was clear from the start, Garrett knows his business and this in combination with his personable, honest, empathetic, yet upfront approach makes him the absolute best at what he does! Camron and Josh came in shortly after Garrett and did exactly what I had been told previously. Both of them were just as knowledgeable, personable, honest, empathetic, and most helpful as Garrett! These two work hard and steady as if they could do the job in their sleep! They explained everything they were doing and why they were doing it. One of the best parts is they completely clean at the end of the day! The review would not be nearly complete without mentioning the remainder of the crew. David, Jose, and Dane were each just as capable as Garrett, Camron, and Josh. They worked just as hard and diligently and each was very conscientious, personable, and courteous! If unfortunate circumstances arise within your home, do yourself a huge favor by making just one phone call to American Restoration! Your bad situation will be made much easier as the team will step in and take the lead in getting your home back to its original state or perhaps even better!!! Every single one of these fella’s needs a hefty raise! Thank you, American Restoration!!!
Mike P
Mike P
3 ★★★☆☆
First and foremost, Keisha is the only reason I have rated this as high as I have. She was always responsive in a timely fashion and empathetic to the many project issues. The work itself unfortunately was not great. The wrong hardwood was delivered and installed, but instead of pulling it up and putting in the correct hardwood, they decided to just put a single coat of seal on it. Live and learn, I should have demanded it be replaced. The painters were really good people, but we had to bring them back in 3 times to correct and complete the work as things were missed, coats were inconsistent, edging was missed, etc. They stepped up though and made it right thankfully. It took three different visits to correct the dishwasher reinstallation. Long story, not worth adding the details. Their billing person started demanding payments early in the project life cycle, prior to me receiving insurance funds, claiming the account was past due. The work was not complete, and I had not received the insurance funds at that point. I had an agreement in place that I would not prepay the full amount until the work was complete. How can my account be past due if the work was not yet complete? She could never give me an answer to that question no matter how many times I called that out.
Jennifer Brown
Jennifer Brown
5 ★★★★★
I had a wonderful experience with the remediation and demo team at American Restoration for our recent water and mold damage. Matt, the PM, made himself available for any and all questions I had (and I had many!) and worked directly with my insurance company, so I didn't have too. The crew, Chad, Jose, David, Cameron, and Dane, we're always on time, explained what they were doing, and made sure everything was clean as they worked. Great job all! I look forward to working with the remodel side of American Restoration in the coming weeks!
jaya-roblox girl
jaya-roblox girl
5 ★★★★★
I have absolutely enjoyed working with American Restoration, Disaster Specialist due to my recent water loss damage. I was so frustrated and did not know how much water damage could actually do internal as well as external. Keisha, you and your crew, Dennis & Curtis are absolutely amazing. From day 1 your crew came in and were very professional. From the adjusters, to repairs and reconstruction your skills, knowledge and quality of work is outstanding. I would recommend anyone to use your company as they WILL receive top quality service.Outside of doing an exceptional job your crew left feeling more like family. I can’t thank American Restoration enough for going above and beyond for making sure my family and I received everything we needed and wanted. I am very, very please with the overall experience and ready to let Calgon take me away in my newly reconstructed bathroom. Keisha Kelly, I can’t Thank you enough for everything and Thank you American Restoration, Disaster Specialist.
Shannon Tate
Shannon Tate
5 ★★★★★
American Restoration responded quickly, even in the middle of a high volume winter weather event, and cleaned and dried our basement before our water leak could do any permanent damage. Everyone was professional and courteous, from the Project Manager, Garrett, to all of the Techs David, Josh, and Camron. Thank you!
La’Keija Miller
La’Keija Miller
5 ★★★★★
The overall restoration process has honestly been a horrible nightmare, largely due to the service of my insurance company. It has been extremely aggravating, and I’ve gotten upset more times than I can count. I’ve cried, I’ve screamed, and I’ve had moments of complete frustration throughout this entire process. That being said, Dawn has been absolutely amazing. No matter how I called her—upset, crying, frustrated, or calm—she never once lost her patience with me. She listened, she reassured me, and she always treated me with kindness and understanding. Even when I later had to call back and apologize for my frustration, she simply stated that she understood and continued to support me without judgment. I am beyond appreciative of Dawn’s patience, compassion, and outstanding customer service, especially during moments when things were completely out of her control. Having someone like her to work with made an overwhelming situation more manageable. American Restoration is very lucky to have Dawn, and she truly represents what great customer service should look like.
Taylor Carlan
Taylor Carlan
5 ★★★★★
I want to write a review for a few of the employees at American restoration. Dawn walker is who I first contacted for help with finding a construction/ remodel team to do flood repairs to my house. She was kind, honest, understanding, and made me feel at ease. Thank you!! Keisha Kelly was next. She was my project manager for my remodel. Keisha went above and beyond not only to get started right away but she made sure to keep me updated, make sure my needs were met and she insured me everything was taken care of. I had a terrible experience with the first company my insurance picked for me and Keisha definitely stepped in and stepped up doing more than I could ever thank her for. I want to also thank Cameron on the American restorations team for referring me to them. He made sure to check in even though he wasn’t even on my project. You guys are all welcome to my cookout!
Lisa Carter
Lisa Carter
5 ★★★★★
We had water damage that required repairs to our wood floors and tiles. This company was very reliable from the start, with the drying process to the completion of our repaired and refinished floors. Keisha gave us a timeline for the repairs and they were right on target with everything. She guided us through the whole process. And she was in constant contact. Our floors are beautiful and you’d never know they were damaged.
sam walters
sam walters
5 ★★★★★
Dusty and Chad did an excellent job installing our Starcwall system. They went above and beyond to ensure the walled off space met our operational needs. All were kind, courteous, and professional. Really pleased with how this project turned out!
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About American Restoration Disaster Specialist

American Restoration Disaster Specialist is a trusted fire damage restoration service located at 930 Wendover Heights Dr, Shelby, NC 28150. Serving residential and commercial clients, the company combines rapid response with comprehensive restoration capabilities to minimize disruption and restore properties to their pre-loss condition. The organization emphasizes 24/7 support, recognizing that emergencies can occur at any time, and strives to provide dependable, around-the-clock assistance to mitigate further damage and begin the recovery process promptly. The scope of services spans fire damage restoration, water damage restoration, and environmental cleanup, reflecting a holistic approach to property recovery. The team employs certified restoration practices, ensuring that work adheres to industry standards and best practices for safety, efficiency, and quality. Their recovery process includes containment solutions to prevent cross-contamination, debris removal, and clean up and restore operations designed to restore both structure and function. American Restoration Disaster Specialist offers a range of specialized capabilities, including fire and smoke damage restoration, smoke odor removal, and soot clean up, as well as structural restoration and board up and roof tarping to secure properties after a loss. They handle water-related challenges that often accompany fire incidents, including water extraction, complete water damage cleanup, and water mitigation strategies to prevent secondary damage. The company also provides content restoration and controlled storage options to protect belongings during the restoration process, along with contents restoration to recover and restore valuables and personal items. For properties needing reconstruction, the service line extends to restoration construction, remodeling, and complete restoration services that cover both damage assessment and rebuilding. Insurance coordination is a notable aspect of their service offering, with insurance claim assistance and insurance claim help to navigate the claims process, as well as disaster planning and disaster recovery planning to prepare for and respond to future incidents. They support commercial clients with commercial restoration services, including commercial restoration construction, and commercial insurance coordination to align mitigation efforts with policy requirements. Customers frequently highlight the team’s reliability, professionalism, and communication. Testimonials reflect prompt response times, empathetic and knowledgeable technicians, and a commitment to staying within budget while delivering quality results. The staff emphasizes transparency, thorough explanations of each step, and post-work cleanup to leave properties in a safe and finished state. In addition to core fire and water restoration capabilities, American Restoration Disaster Specialist provides a broad suite of ancillary services that complement the restoration process. These include HVAC inspection and installation coordination, environmental hazard cleanup, mold remediation, mildew and odor control, and coronavirus disinfection when necessary to ensure a clean and safe environment. They also address storm, flood, and wind damage, structural damage assessment, debris removal, and containment to secure sites during work. Overall, American Restoration Disaster Specialist positions itself as a comprehensive disaster recovery partner, guiding clients from emergency response through remediation, reconstruction, and final restoration with a focus on customer care, professional integrity, and lasting outcomes for homes and businesses alike.

Water Damage Restoration Service

American Restoration Disaster Specialist offers expert Water Damage Restoration in Shelby, NC—quick response, water extraction, drying, mold prevention, and total rebuilding to restore your home or business quickly and safely.

Fire Damage Restoration Service

Depend on American Restoration Disaster Specialist in Shelby, NC for fast, compassionate fire damage restoration. From smoke odor removal and soot cleanup to structure drying and rebuilding, we restore safety, comfort, and peace of mind after a fire.

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