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A&I Fire and Water Restoration

A&I Fire and Water Restoration provides expert fire damage restoration services in Wilmington, NC, delivering comprehensive remediation and reconstruction solutions. Trusted professionals with extensive service offerings.

Fire Damage Restoration Service at 300 Harley Rd in Wilmington, NC 28405

Operational
★★★★★
Rating: 4.7 based on 64 reviews
Address: 3301 Merchant Ct Suite-A, Wilmington, NC 28405
Phone: 19107995135
Emails:
Amanda Haddaway (Director Social Media And Marketing) - [email protected]
Alison Privette (Marketing Associate) - [email protected]
Angel Mercedes (Sales And Marketing Executive) - [email protected]
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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A&I Fire and Water Restoration

A&I Fire and Water Restoration Services

24 Hour Emergency Board Up

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In the event of fire damage, insurance companies often require policyholders to minimize damages to prevent additional harm. A&I specializes in securing homes and businesses to prevent further damage in unfortunate situations.

Clean Up

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Clean Up is a service that helps tidy and restore spaces by removing clutter, organizing items, and cleaning surfaces, leaving areas neat, safe, and ready to use.

Content Cleaning

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We offer professional cleaning services for a variety of items, including desks, equipment, certain types of books and more.

Damage Clean

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Damage Clean is a quick, thorough cleaning service that removes dirt, stains, and debris from damaged or flood-affected areas, restoring surfaces, sanitizing spaces, and preparing them for repairs or restoration work.

Drying & Dehumidification

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Drying and dehumidification are important steps in flood cleanup to prevent mold growth and further damage to your home. Drying involves removing excess water and moisture from affected areas, while dehumidification involves using equipment to reduce the humidity level in the air.

Emergency Response Available

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Emergency Response Available is a service that provides rapid, on-site help for urgent incidents, monitoring readiness, dispatching trained responders, coordinating resources, and offering immediate guidance until the situation is resolved.

Environmentally Friendly Cleaning

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Environmentally Friendly Cleaning is a cleaning service that uses non-toxic, biodegradable products and water-saving methods to clean homes or offices while reducing pollution and health risks for people and the planet.

Fire And Water Damage

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Fire and Water Damage is a restoration service that responds to fire, smoke, or flood damage, assessing harm, removing debris, drying, cleaning, deodorizing, and repairing affected areas to restore a property safely and promptly.

Fire Disaster

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Fire Disaster is a service that helps prevent and respond to fires by providing alerts, safety guidance, and emergency support to communities and organizations during wildfire or urban fire incidents.

Fire Safety

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Fire Safety helps protect people and property from fire. It involves risk assessment, planning escape routes, installing fire alarms and extinguishers, training staff, and practicing drills to prevent fires and respond quickly if one occurs.

Flood Damage

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Flood Damage is a service for assessing and repairing water-related damage from floods. It involves inspecting the site, removing standing water, drying and sanitizing, repairing structures, and restoring belongings to prevent mold and further ruin.

Flooring Restoration or Replacement

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Our experienced professionals will work alongside your insurance adjuster to evaluate the damage to your floor and determine whether restoration or replacement is the best course of action for your home or business.

Home Fire Damage

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Home Fire Damage is a service that helps assess, repair, and restore a house after a fire, including safety checks, debris removal, smoke and soot cleanup, water damage drying, and repairs to structure, walls, and belongings to return the home to a safe, livable state.

Home Maintenance

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Home Maintenance is a service that helps you care for and fix your house, including routine tasks like cleaning, inspections, small repairs, and preventive care to keep things working, safe, and comfortable in your home.

Home Restoration

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Home Restoration is repairing and renewing a damaged house to restore its structure, safety, and appearance. It involves fixing foundations, walls, floors, roofs, and systems, cleaning up debris, and replacing worn or ruined materials to return the home to good condition.

House Restorations

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House Restorations is a service that repairs, renovates, and revives old or damaged homes. It involves assessing condition, fixing structural issues, restoring finishes, updating systems, and preserving character while making the house safe and livable again.

Insurance Adjuster

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A service that investigates insurance claims, assesses damage, determines coverage and payout, and helps compile evidence. An adjuster discusses facts with the insured and insurer, estimates costs, and negotiates settlements to resolve claims fairly.

Insurance Claims

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Insurance Claims is a service that helps you report an incident, provide details, and file a request for compensation from your insurer. It involves submitting information, assessing coverage, and tracking the claim until payout or resolution.

Mold Containment

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Properly containing discarded materials is crucial during mold remediation. Our experts determine the appropriate steps to avoid contaminating other areas and ensure the safety of the building and its occupants. We tailor the containment measures for each job to ensure maximum effectiveness.

Mold Damage

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Mold Damage is a service that detects, removes, and prevents mold growth after water damage. It involves inspection, containment, cleaning, drying, and sanitizing to restore safety, indoor air quality, and prevent structural issues.

Mold Demolition

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Often, there are porous materials with excessive mold growth that need to be discarded. Using the correct type of containment materials and procedures stops spores from spreading throughout a structure.

Mold Prevention

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Mold Prevention helps keep spaces dry and safe by stopping moisture, cleaning surfaces, fixing leaks, improving ventilation, and using dehumidifiers or molds- safe cleaners to reduce spores and prevent growth.

Mold Remediation

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Mold Remediation is cleaning up damp, moldy areas to prevent health risks and damage. It involves identifying moisture sources, removing mold growth safely, cleaning and disinfecting contaminated surfaces, and fixing the moisture problem to prevent return.

Mold Removal

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Mold Removal is a service that identifies and eliminates mold growth in homes or buildings, cleaning affected areas, treating moisture sources, and applying remedies to prevent recurrence for safer, healthier indoor air.

Odor Elimination

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Odor Elimination is a service that removes unwanted smells from spaces and items using cleaning, deodorizing agents, ventilation, and sometimes odor-neutralizing treatments to refresh the air and surfaces.

Office Cleaned

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Office Cleaned is a cleaning service for workplaces that covers dusting, vacuuming, trash disposal, wipe-downs of desks and common areas, and restocking supplies to keep the office tidy and sanitary.

Ozone Treatment

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Our facility has an ozone chamber that effectively removes odors from your items, leaving them smelling fresh and free of any unpleasant scents. Our ozone chamber targets the source of odor-causing substances, such as smoke, to achieve a permanent odor elimination.

Pack, Inventory, Storage of Contents

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Our team of experts will collaborate with you and your insurance adjuster to pack and document your personal belongings. We'll then transport them to our facility for cleaning and storage.

Remodeling And Renovations

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Remodeling and Renovations is the process of updating or changing parts of a home or building to improve layout, style, and function. It includes planning, demolition, construction, finishing, and sometimes electrical or plumbing work to refresh spaces.

Repairs And Rebuilding

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Repairs and Rebuilding is a service that fixes broken or worn parts and restores refurbished items to good working condition, sometimes rebuilding from components to restore structure, function, and appearance with careful assessment, replacement, and testing.

Repairs And Renovations

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Repairs And Renovations is a service that fixes broken parts, updates and improves a home or building, including patches, painting, replacing fixtures, updating layouts, and making shared spaces safer and more functional.

Restoration Cleaning Services

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Restoration Cleaning Services helps recover a home or business after damage by cleaning, sanitizing, drying, and repairing affected areas, removing debris, mold, odors, and guiding insurance and remediation steps to restore safety and usability.

Restoration Projects

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Restoration Projects is a service that plans and carries out efforts to recover and repair damaged buildings, ecosystems, or artifacts, including assessment, funding, permits, and hands-on restoration work to return something to its former condition.

Restoration Treatment

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Restoration Treatment is a service that repairs and restores damaged skin or nails, using gentle cleansing, nourishment, and moisture to improve texture, appearance, and overall health. It may include cleaning, conditioning, and protective care.

Roof Damage

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Roof Damage is a service that inspects, documents, and repairs damage to roofs caused by weather, leaks, or wear. It involves assessments, measurements, quotes, and arranging repairs or replacements to restore roof integrity and prevent further issues.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates lingering smoke smells from spaces, using cleaning, airing, odor neutralizers, and sometimes ozone or professional equipment to restore fresh air and reduce smoke residue.

Smoke Odor and Soot Removal

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If not addressed carefully and thoroughly, smoke odor and soot can have long-term effects. Our rigorous and thorough process ensures complete elimination of smoke and soot effects on your home or business so they're not visible to the eye (or nose).

Specialty Services

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Specialty Services are specialized, high-skill offerings tailored to unique client needs, such as custom diagnostics, customization, expert installations, or niche support, involving expert staff, customized plans, and precise, often premium, delivered results.

Spot and Stain Removal

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We provide a variety of stain removal services to address any remaining spots from water damage. Our skilled experts and advanced equipment are prepared to handle all types of stain removal needs.

Storm Damages

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Storm Damages is a service that assesses, documents, and repairs damage caused by storms—like fixing roofs, siding, and water intrusion—often including insurance claim support and safety checks to restore a property after severe weather.

Structural Cleanings

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Cleaning a structure can sometimes be enough for mold remediation, as mold doesn't grow on non-organic materials. Sometimes, mold growth is caused by excess dirt and dust in the structure. Our professionals can identify the cause of mold, and remove it to effectively get rid of the mold problem.

Structural Repairs

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Structural Repairs is a service that fixes and strengthens the main framework of a building, such as beams, columns, and foundations. It involves diagnosing damage, using safe repair methods, and restoring stability to ensure safety and durability.

Structural Repairs & Reconstruction

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A&I offers a one-stop-shop by handling all aspects of structural removal and replacement, including: painting, removal and replacement of sub-floor, floor coverings, drywall, trim/baseboards, and wallpaper.

Thorough Cleaning

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Thorough Cleaning is a deep housekeeping service that cleans deeply and completely, tackling hard-to-reach areas, removing dirt, grime, and dust from floors, surfaces, fixtures, and corners for a fresh, spotless home.

Water And Fire Restoration

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Water And Fire Restoration is a service that assesses and repairs damage from water leaks, floods, and fires. It involves drying, cleaning, removing damaged materials, odor control, and restoring structure, insulation, and finishes to pre-loss condition.

Water Damage Restoration

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Water Damage Restoration is a service that fixes homes after flooding or leaks. It involves assessing damage, removing excess water, drying and dehumidifying, cleaning and sanitizing, repairing or replacing damaged materials, and preventing mold growth.

Water Disaster

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Water Disaster is a service that helps communities prepare for and respond to floods and water-related emergencies, including risk assessment, planning, early alerts, evacuation guidance, relief coordination, and recovery support.

Water Remediation

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Water Remediation is a service that cleanly removes contaminants from water sources, treats polluted water, and restores safety and quality for drinking, irrigation, or industrial use through filtration, chemical treatment, and monitoring.

Water Restoration Assess

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Water Restoration Assess is a service that evaluates water damage in a space, checks moisture levels, seals, and potential mold risks, and provides steps to dry, clean, and restore floors, walls, and materials safely.

A&I Fire and Water Restoration Reviews

Karen Shor
Karen Shor
5 ★★★★★
Our home builder put our hot water heater in our attic and several months ago it “erupted” in the middle of the night. Water poured into our master bedroom closets, hallway and living room. A&I was recommended to us for the restoration. In our first meeting with Wayne Dearstine we knew we were in good hands, but their entire team was wonderful. The last several weeks our project manager was Dakota and we can’t say enough kind words about him. He was on top of his aspect of the repair (painting and flooring) from day one, communicated almost daily with us and was genuinely concerned that we were satisfied when all was done. We truly needed help navigating this situation and have to say A&I was there for us every step of the way.
Janie Canty-Mitchell
Janie Canty-Mitchell
5 ★★★★★
Claudio and Bri were very professional, arrived 10 minutes early, and responsive. They installed fans in the crawlspace, removed water damaged tiles and baseboards, and installed dehumidifiers. All services were completed in 90 minutes. Wayne, the supervisor, stopped by to complete measurements for future repairs. Over-all, they were an excellent team. Janie C.M
Otis White
Otis White
5 ★★★★★
Great job ... Totally professional and knowledgeable. We are very happy with the services Troy and A&I provided. Highly recommended for quality of work. Leaving 5 stars for Troy and his crew. Troy truly knows his business. They were thorough and professional. Highly recommended.
Jessica Cochran
Jessica Cochran
5 ★★★★★
I highly recommend Brooks and A&I for all restoration needs. Brooks was with me throughout the entire process. He was always available when I had questions or concerns and always reassured me that everything would be back as it was before the loss. I'm very pleased with the job they did and their professionalism and kindness.
Glenda DeBose
Glenda DeBose
5 ★★★★★
Woke up this morning to a three room flood! My sweet dear mother left the water running in the bathroom sink. Wayne and his team at A&I are amazing!!! In less than an hour they were at my house. Very kind, professional, and reassuring. Instantly, Claudio put me at ease upon his arrive at my home. Kudos to the team for an outstanding job!! Well done!
Serena Clark
Serena Clark
5 ★★★★★
Service was superb. Detroy was always polite and on time. He gave education on the machines and the plan for how long the machines would be there.
Kimberly Lee Costin
Kimberly Lee Costin
5 ★★★★★
My property flooded on New Year’s Day 2025. A&I was on the scene the same day, and began cleanup! Throughout the whole process Wayne and his team were very efficient and kept me informed. Jennifer addressed my payment breakdowns and related concerns quickly. I HIGHLY recommend A&I for all of your Fire and Water restorations!
David Glendenning
David Glendenning
5 ★★★★★
A&I was referred to me by a team member at work who has experience with them dealing with very large scale disasters. They treated my “small scale” hot water tank flood like it was a large scale event for me. The estimator and coordinator helped me navigate the insurance nightmare while the manager of “drying up and preservation” worked his and his crews tails off to start with getting me 100% dry again. Special shout out to the regional manager who kept my rebuild coordinator in point when needed. I’d refer them to anyone that needs their services.
Shannon
Shannon
5 ★★★★★
I've encountered a severe dishwasher leak, causing significant water damage under my cabinets & subfloor.! Fortunately, I contacted A&I and they promptly sent Claudio and Bree to investigate and address the issue on the same day. They effectively set up blowers in and under the house, took the time to answer my questions, and listened to my concerns, demonstrating that A&I employs exceptional mitigation technicians
Rick Sessa
Rick Sessa
5 ★★★★★
I have to start by saying that the last phone call I ever wanted to make was to A&I Fire and Water Restoration. But, boy are we thrilled that we did! The entire, highly professional Team that came to our aid was amazing. Nolan C. the project manager and all that assisted him in putting our house back to the home we love was nothing short of incredible. Thank you all, Jean & Rick S
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About A&I Fire and Water Restoration

A&I Fire and Water Restoration is a trusted fire and water restoration service located at 300 Harley Rd, Wilmington, NC 28405. Serving residential and commercial clients, the company emphasizes rapid response, thorough cleaning, and comprehensive reconstruction solutions designed to restore properties to pre-loss condition. They provide 24 hour emergency board up and emergency response available to secure sites immediately after a incident, reducing secondary damage and protecting contents. Their team conducts careful water and fire damage assessments, followed by effective drying and dehumidification to prevent mold growth and structural deterioration. A&I places a strong emphasis on environmentally friendly cleaning practices, utilizing proven methods and equipment to minimize environmental impact while delivering outstanding restoration results.

The organization offers a wide range of services under Fire Damage Restoration Service and Water Damage Restoration Service, ensuring that both fire and water events are managed with precision. They provide damage cleanup, restoration cleaning services, and comprehensive odor elimination, including smoke odor and soot removal, to help restore indoor air quality. Their capabilities extend to mold containment, mold remediation, mold removal, and mold prevention, ensuring that moisture-related issues are addressed to reduce the risk of mold reoccurrence. For structural concerns, the team performs structural cleanings, structural repairs and reconstruction, and repairs and renovations to restore both the integrity and aesthetics of the property. In addition, they handle packing, inventory, and storage of contents to ensure belongings are safeguarded during the restoration process.

A&I also assists clients with insurance-related needs, including working with insurance adjusters and managing insurance claims, to navigate the often complex process after a loss. If flooring or roofing materials are affected, they offer flooring restoration or replacement and roof damage repair services. The company’s remodeling and renovations services help refurbish spaces after the initial mitigation, bringing rooms back to usable condition. Their offerings include water restoration assessments, water remediation, and storm damage recovery, along with flood damage services to address a wide range of water intrusion scenarios. They perform odor control measures, remediation, and thorough cleaning to ensure a sanitary environment once again.

Customer feedback reflects a pattern of professionalism, responsiveness, and dependable support. Clients frequently appreciate the quick on-site response, clear communication from project managers, and the team’s dedication to guiding homeowners through complex restoration and rebuilding processes. From rapid initial mitigation to final restoration and reconstruction, A&I emphasizes dependable service, respect for clients’ homes, and a commitment to returning spaces to their prior condition with careful attention to detail and customer satisfaction. The company’s extensive list of services underlines its capacity to handle diverse restoration challenges, from minor repairs to large-scale reconstruction, while maintaining a focus on safety, efficiency, and quality outcomes.

Fire Damage Restoration Service

Professional Fire Damage Restoration Service by A&I Fire and Water Restoration in Wilmington, NC. Expert cleanup, odor removal, soot and smoke remediation, structural drying, and complete rebuilding to restore your home safely and quickly.

Water Damage Restoration Service

Professional Water Damage Restoration Service in Wilmington, NC by A&I Fire and Water Restoration. Fast, reliable moisture extraction, mold remediation, and restore-your-home solutions to minimize damage and downtime.

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