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BMS CAT Wilmington

BMS CAT Wilmington at 3302 Kitty Hawk Rd, Wilmington, NC 28405, provides fire damage restoration services to restore homes and properties with expert remediation, cleanup, and reconstruction.

Fire Damage Restoration Service at 3302 Kitty Hawk Rd in Wilmington, NC 28405

Operational
★★★★★
Rating: 4.5 based on 108 reviews
Address: 3302 Kitty Hawk Rd STE 100, Wilmington, NC 28405
Phone: 18662579061
Emails:
Alan Garlow (Vice President - Operations) - [email protected]
Ajay Hatti (Corporate Communications Specialist) - [email protected]
Angel Hurtado (Project Manager) - [email protected]
Employees: 500
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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BMS CAT Wilmington

BMS CAT Wilmington Services

24-Hour Emergency Service

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24-Hour Emergency Service provides immediate help any time of day or night for urgent problems, such as medical, safety, or mechanical issues, offering fast response, on-site assessment, and essential support until the situation is resolved.

24/7 Emergency Line

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The 24/7 Emergency Line is a toll-free phone service you can call at any time for urgent support. A trained responder will assess the situation, provide immediate guidance, and connect you to help or dispatch emergency services as needed.

24/7 Emergency Response

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24/7 Emergency Response is a round-the-clock service that quickly detects, assesses, and responds to urgent incidents, coordinating support, dispatching help, and providing real-time updates to ensure safety and rapid resolution.

Applied Structural Drying

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Applied Structural Drying is a professional process that uses specialized equipment to dry buildings after water damage, removing moisture from walls, floors, and structural components to prevent mold, warp, and further damage while restoring safety and stability.

Bathroom Remodel

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Bathroom Remodel is a service to update a bathroom, including replacing fixtures (toilet, sink, shower), updating tiles and lighting, improving storage, and refreshing finishes for a cleaner, more functional space.

Bathroom Renovations

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Bathroom Renovations is a service that updates or remodels a bathroom, including planning, waterproofing, new fixtures, tiling, lighting, and finishes to improve safety, style, and functionality.

Board Up Windows

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Board Up Windows is a service that quickly covers broken or exposed windows with sturdy boards to protect a property from weather, debris, and thieves, usually after damage or a storm, and to secure the area until repairs are made.

Burst Pipes

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Burst Pipes is a plumbing service that fixes pipes that have burst or are leaking, stops water damage, locates the break, replaces or patches damaged sections, and tests the system to prevent future leaks.

Cabinet Installers

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Having cabinets that serve your needs well can make all the difference in how you are able to organize and manage your space.

Carpet Cleaning

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Carpet Cleaning is a service that thoroughly cleans carpets to remove dirt, stains, and odors using specialized machines, detergents, and sometimes steam or dry techniques, improving cleanliness, appearance, and indoor air quality.

Claims Adjuster

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They feel a little bit like an insurance claim and a little like remodeling. The process is somewhat confusing, but the end result is usually gratifying.

Clean Up

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Highland can handle all of your crime scene needs with sensitivity and efficiency. We get the job done right the first time.

Commercial Buildings

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We strive to make every stage of the renovation process stress-free for our clients. First our estimator will meet with you and review the scope of the work.

Commercial Construction

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Commercial Construction is the project of designing and building non-residential buildings like offices, shops, and warehouses, including planning, budgeting, site prep, framing, utilities, systems installation, safety, and finishing work to meet client needs and codes.

Crawl Spaces

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Crawl Spaces is a service that inspects and seals hard-to-reach beneath-the-house areas to prevent moisture, pests, and mold. It includes inspection, cleaning, venting, vapor barriers, insulation, and sometimes structural repairs to improve safety and energy efficiency.

Crime Scene Restoration

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You never know when your home or business will be broken into and you will become the victim of vandalism.

Deep Cleaning

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Deep Cleaning is a thorough cleaning service that goes beyond regular chores, removing built-up dirt, dust, and grime from every room, including hard-to-reach areas, appliances, and vents, to leave your space exceptionally fresh and spotless.

Disaster Recovering

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Disaster Recovering helps organizations restore operations after a major disruption, by backing up data, recovering systems, and rebuilding IT and physical services quickly and safely to resume normal activities.

Drain Lines

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Drain Lines is a service that clears and cleans the pipes that carry wastewater from sinks, showers, and toilets. It involves inspecting for blockages, removing clogs, flushing lines, and ensuring proper drainage and venting to prevent backups.

Emergency Response

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Emergency Response is a service that provides fast help during crises, like medical, fire, or security incidents. It involves trained responders, rapid assessment, coordination with authorities, on-site care or rescue, and follow-up communication to ensure safety and recovery.

Fire damage cleanup & repair

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Whether the damage is minor or major, residential or commercial, Highland Construction and Restoration understands the grief that comes with losing valuables to a fire.

Floor Covering

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Floor Covering is the service of selecting, installing, and renewing flooring materials like carpet, wood, laminate, tile, or vinyl, including measurement, removal of old floors, acclimation, subfloor prep, and finishing touches to improve appearance and durability.

Flooring

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Flooring is the service of installing or replacing the coverings on floors, such as wood, tile, laminate, or carpet. It involves measuring spaces, preparing surfaces, choosing materials, cutting and fitting pieces, and finishing for a smooth, durable floor.

Free Consultation

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Free Consultation is a short, introductory session where you discuss your needs with a professional at no cost. It typically involves briefly sharing your situation, asking questions, and getting initial guidance or next steps.

General Repair

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General Repair is a service that fixes common household or equipment issues, handling tasks like diagnosing problems, replacing worn parts, and performing routine maintenance to restore normal function and extend lifespan.

Hail Damage

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We understand that storm damage can be unexpected and stressful. Rest assured, our reliable, efficient team is here to help you recover.

Hail Storm

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Whether you’re dealing with a fallen tree due to high intensity winds, damaged property because of hail, or water damage because of flooding.

Hazardous Material

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Hazardous Material is a service that handles dangerous substances like chemicals, fuels, or waste, focusing on safe identification, containment, transport, storage, and proper disposal to protect people and the environment.

Home Restoration

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Home Restoration helps repair and renew damaged parts of a house, from fixing water leaks and mold to restoring walls, floors, ceilings, and systems so the home is safe, functional, and looks like new again.

Hour Emergency Service

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Hour Emergency Service is a quick-response, after-hours support that handles urgent issues, fixes problems fast, and connects you with help when standard hours aren’t available.

House Cleaning

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House Cleaning is a service that tidies and refreshes your home by sweeping, dusting, vacuuming, washing surfaces, and organizing rooms to keep spaces clean, healthy, and comfortable for you and your family.

Insurance Adjuster

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Insurance claims to repair your home or business may be unlike anything you’ve ever dealt with.

Insurance Claims

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Insurance Claims is a service that helps you report and process a loss or damage to an insurance company. It involves filing a claim, providing proof, review by adjusters, and receiving payout or benefits based on your policy terms.

Insurance Repair

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Insurance Repair is a service that coordinates and funds repairs to insured items after damage. It involves assessing damage, approving repairs with the insurer, and arranging quality work to restore the item to its pre-loss condition.

Kitchen Cabinets

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Whether you need a better layout or would simply like to infuse your personal style into the space you already have, Highland Construction & Restoration can help you create the kitchen you’ve always dreamed of.

Kitchen Renovations

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Kitchen Renovations is a service that updates and improves a kitchen, including planning, design, installing new cabinets, countertops, appliances, lighting, flooring, and finishes to create a more functional and attractive cooking space.

Mold inspection

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Mold inspection is a home check to find visible mold, odor, and moisture problems. A pro looks for mold sources, tests samples if needed, and suggests fixes to prevent recurrence and protect indoor air quality.

Odor Control

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Odor Control is a service that reduces unpleasant smells in spaces or products by using cleaning, ventilation, and/or neutralizing treatments to keep the air fresh and comfortable for occupants.

Painting

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Painting is the act of applying color to a surface to create art or decoration. It involves choosing materials (paints, brushes, canvases), preparing the surface, planning the design, and applying layers to express mood, scene, or idea.

Property Damage

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Property Damage is a service that helps assess, document, and address harm to someone’s property, including evaluating the damage, determining causes, coordinating repairs or replacements, and guiding insurance or small-claims processes.

Renovation Contractors

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Renovation Contractors are professionals who plan, manage, and perform home or building upgrades. They handle design, permits, budgeting, and on-site work like demolition, construction, plumbing, electrical, and finishing to refresh or improve spaces.

Repair Your Home

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Repair Your Home is a service that fixes and renovates your house, offering quick assessments, repairs, and upgrades to improve safety, comfort, and appearance. It handles tasks from minor fixes to major renovations with clear, upfront pricing.

Residential & Commercial

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Residential & Commercial is a service that handles building, renovating, or maintaining homes and business spaces, including installations, repairs, and upgrades tailored for households and commercial properties.

Restore Your Home

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Restore Your Home is a service that helps fix and refresh living spaces after damage or wear. It involves assessing damage, cleaning, repairing, remodeling as needed, and restoring safety, comfort, and appearance in your home.

Roof Leaks

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Roof Leaks is a service that finds and fixes holes or damaged spots in your roof to stop water from dripping inside. It involves inspection, sealing, and repairing damaged shingles, flashing, and underlayment to prevent future leaks.

Smoke Alarms

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Smoke Alarms is a service that helps you install and check smoke detectors in your home, ensuring they work, replace batteries, and provide safety tips to alert you quickly if there’s smoke or fire.

Smoke Detectors

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Smoke Detectors is a service that provides and installs devices that sense smoke or fire, alertting you with a loud alarm to help you escape or respond quickly, and may include testing, battery checks, and maintenance to ensure they work properly.

Storm Damage Repairs

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Storm Damage Repairs is a service that assesses and fixes damage caused by storms, such as broken roofs, fallen trees, and flood or wind damage, including quick temporary stabilization, repair planning, and safe restoration to restore a property’s integrity.

Storm Damage Restoration Services

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Storm Damage Restoration Services help repair homes after storms, fixing water and wind damage, drying and cleaning affected areas, removing debris, rebuilding structures, and ensuring safety and insurance documentation throughout the process.

Vinyl Floor

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Vinyl Floor is a service that lets you install durable vinyl flooring in your space, offering a water-resistant, easy-to-clean option that resembles wood or tile. It involves measuring, preparing the surface, laying vinyl sheets or planks, and finishing with trim and seals.

Vinyl Tile

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Vinyl Tile is a durable, flexible flooring option made of vinyl that comes in square tiles. It involves measuring, spreading adhesive or clicking tiles together, and snapping or pressing them into place for a water-resistant, easy-to-clean floor.

Water And Storm Damage

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Water And Storm Damage is a service that fixes and restores homes after water leaks, floods, or storms. It involves pumping out water, drying and dehumidifying, cleaning and sanitizing, fixing structural issues, and restoring damaged areas to safe, livable condition.

Water Damage In Your Home

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Water Damage In Your Home is a service that helps repair and restore a home after leaks, floods, or moisture. It involves assessing damage, pumping out water, drying surfaces, removing damaged materials, and fixing or replacing affected areas to prevent mold and restore safety.

Water Leak

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Water Leak is a service that detects and fixes unwanted water escaping from pipes, fixtures, or appliances. It involves inspection, diagnosis of the leak source, repair or replacement of damaged parts, and steps to prevent future leaks.

Water Leaks

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Water Leaks is a service that detects and repairs unseen or visible water leaks in homes or buildings. It involves leak inspection, locating the source, fixing pipes or fixtures, and testing to prevent future water damage.

Water Mitigation

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Water Mitigation is the process of removing excess water from a damaged area, drying surfaces, and preventing further harm. It involves assessing moisture, extracting water, dehumidifying, cleaning, disinfecting, and restoring soaked materials and spaces.

Water damage-related cleanup & repair

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Water damage to your home or business can be stressful and cause frustrating problems like water marks on your wall and microbrial growth.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning and drying areas damaged by water, then inspecting, removing mold growth, treating the space to prevent recurrence, and restoring affected structures to safe, dry conditions.

BMS CAT Wilmington Reviews

Kathy McMillan
Kathy McMillan
4 ★★★★☆
The PCV pipe became disconnected, and the crawl space was flooded with sewage. BMS CAT came the next day to clean and disinfect the area. Then, dehumidifiers were placed to continue drying the crawl space. I wasn't informed they were finished, and I had to request a photo of their work because I couldn't get into the crawl space myself. Overall, BMS CAT did a great job and responded promptly to resolve our issue.
Erin Spare
Erin Spare
1 ★☆☆☆☆
AVOID AT ALL COST!!!! The only thing this ‘company’ is good at is removing Google reviews from real clients trying to share their experience with the intent of saving others from getting screwed over. This is a honest review from a real customer that keeps getting taken down: This was my first experience with home renovations and most definitely my last experience with this company. They’ll tell you that they’ll treat your house like their own but in reality it’s just another check in the box. They’ll keep you on your toes and you’ll never guess what you’re going to come home and find. Whether it’s unlocked and left open doors, to leaving the storage unit with all your belongings unlocked, to leaving the lunch of the day to collect bugs around your house, to even finding your things crumpled and thrown in the trash can! If you’re even luckier than that, you’ll finally get settled after repairs are completed you’ll come to find out your bed wasn’t put back correctly and you’ll end up in the hospital with a concussion. You just never know! A truly one of a kind experience. At the end of the day the work got completed, you’ll just never know what extra will come your way. (Everyone with the initial estimation and cleanup crew were really great however. The rest of my experiences were just a complete 180)
Tiffany Walker
Tiffany Walker
5 ★★★★★
Highland Construction came through for us. Jamie Mullholland was amazing to work with. Our bathroom had a hidden leak behind the shower wall which had been leaking for awhile. Jamie and his team worked with our insurance. Bathroom was stripped to its bare bones, dried out, and then redone. Phenomenal workmanship and professionalism. Would highly recommend Jamie and Highland Construction. Thanks, Jamie!! We love our beautiful bathroom! I’ll add some photos soon!
Lori Hopkins
Lori Hopkins
5 ★★★★★
These guys were recommended by my insurance agent after we had an air conditioner leak. I was impressed by their fast response and good communication. Miguel’s team worked hard and were very considerate and respectful. They did there best to minimize construction debris and cleaned up thoroughly afterwards. The whole team at BMS Cat were wonderful.
Kelly McGuire
Kelly McGuire
5 ★★★★★
Finding a crack in our bathtub and the water that had been leaking through said crack into our bedroom and closet was horrible. Having to have our whole bathroom, master closet and a good chunk of our bedroom ripped out, for over two months while waiting on the insurance, was the worst. The ONLY bright side was Jamie and his crew. They were exceptionally thorough, courteous, detail oriented and speedy when it came to putting our house back together. The new shower, tile, carpet, paint job - everything is honestly, stunning. We would recommend them to anyone. 10/10 ⭐️
Carlos Malagon
Carlos Malagon
5 ★★★★★
My home owners insurance assigned BMS to my claim and I couldn't be any happier. They came out several times to assess the actual damage and repair then worked directly with my insurance company for any adjustments to the claim. Documents required to be signed between myself and BMS were all electronic and painless. BMS contracted SanFar Construction who did an incredibly professional, through and neat job.
Danielle Slocum
Danielle Slocum
5 ★★★★★
BMS CAT and Jamie Mulholland were great to work with on a recent HVAC issue which caused water damage. The BMS CAT team were quick to respond from the initial call and Jamie followed through the entire process. The level of service provided is unfortunately the exception and not the rule in our current society. Jamie stayed in touch with me the entire time keeping me updated on the process. I highly recommend this company!
Bob Snyder
Bob Snyder
5 ★★★★★
We had severe water damage from a faulty overflow switch on an hvac unit in the attic. Highland Construction replaced all the flooring, repaired several walls with sheetrock, painting and repaired the garage ceiling. Work was done in a timely manner. Would highly recommend!
J F
J F
1 ★☆☆☆☆
Do not choose this or the Fayetteville Highland. They hire the cheapest subcontractors that are very unprofessional. They took payment from me and didn’t hear or start on my home until a month later. Paint just poured into my grass, edges of the baseboards are jagged, there was paint splatters and spots everywhere, a lock left on my door 3 months after the work was done, denting my furniture and door frames, etc.
robert m. brown
robert m. brown
5 ★★★★★
The team was always punctual, respectful of the home, and kept the worksite tidy throughout the project of replacing a badly deteriorated double window. The project manager, Jamie Mulholland, was wonderful. He provided regular updates, promptly addressed any questions or concerns, and ensured we were informed every step of the way. Also went out of his way to ensure our plantation shutters were made to fit the new window. Highland exceeded our expectations and we will definitely use again if needed.
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About BMS CAT Wilmington

BMS CAT Wilmington is a trusted fire damage restoration service located at 3302 Kitty Hawk Rd, Wilmington, NC 28405. The company serves both residential and commercial clients with a comprehensive suite of services designed to restore properties after fire, smoke, and related damage. Their team is committed to rapid response, thorough cleanup, and careful reconstruction, ensuring properties are returned to pre-loss condition as quickly and safely as possible. The scope of work includes not only fire damage cleanup and repair but also water and storm damage mitigation, which often accompanies fire incidents, to prevent secondary issues such as mold growth and structural deterioration. BMS CAT Wilmington emphasizes a client-centered approach, coordinating closely with insurance providers and claims adjusters to streamline the restoration process from assessment through completion. They offer 24-hour emergency service and a 24/7 emergency line, ensuring immediate on-site assessment and stabilization when disaster strikes. The company employs advanced drying and deodorization techniques, including Applied Structural Drying and thorough odor control, to reduce downtime and minimize secondary damage. Their building restoration capabilities cover both residential and commercial properties, with services in cleaning, disinfection, debris removal, and meticulous reconstruction. In addition to fire-related work, BMS CAT Wilmington provides water damage restoration, crawl space and basement cleanup, carpet and flooring restoration, and general repairs to restore structural integrity and aesthetic appeal. They also handle hazardous materials containment, mold inspection, and preventative measures to protect occupants. The team includes professionals skilled in board-up windows, roof leak mitigation, and storm damage repairs to secure properties after incidents. For clients seeking upgrades, the company offers remodeling services such as bathroom remodels and kitchen renovations, as well as cabinet and flooring installation to restore not only safety but also comfort and style. BMS CAT Wilmington supports clients through every step of the restoration journey with free consultations and guidance from insurance claims professionals and adjusters, ensuring transparent communication and accurate documentation. The business prides itself on fast response times, respectful service, thorough cleaning, and attention to detail, aiming to treat each property as if it were their own home. Their holistic approach combines emergency response, environmental safety, structural repair, and final cosmetic finishes to deliver a complete restoration solution for fire, water, and storm-related damages.

Water Damage Restoration Service

Water Damage Restoration Service by BMS CAT Wilmington in Wilmington, NC offers rapid water extraction, drying, and reconstruction with 24/7 emergency response, advanced moisture detection, and insured, licensed specialists to restore homes safely and swiftly.

Building Restoration Service

Building Restoration Service by BMS CAT Wilmington in Wilmington, NC offers expert fire, flood, and water damage cleanup, mold remediation, and reconstruction to restore properties quickly and safely with 24/7 emergency response and certified technicians.

Fire Damage Restoration Service

BMS CAT Wilmington in Wilmington, NC offers expert fire damage restoration, including soot cleanup, odor removal, structural assessment, and prompt content restoration to help you recover quickly after a fire.

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