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Puroclean Restoration Professionals

Puroclean Restoration Professionals in Wilmington, NC offers comprehensive fire damage restoration services. With 66 specialized services, they restore properties at 114 S Kerr Ave Ste B.

Fire Damage Restoration Service at 114 S Kerr Ave Ste B in Wilmington, NC 28403

Operational
★★★★★
Rating: 5.0 based on 120 reviews
Address: 114 S Kerr Ave Ste B, Wilmington, NC 28403
Phone: 19107938586
Emails:
Anita Austin (Sales And Marketing Manager) - [email protected]
Anita Austin (Sales And Marketing Manager) - [email protected]
Ann Crum (Sales Executive) - [email protected]
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Puroclean Restoration Professionals

Puroclean Restoration Professionals Services

24 / 7 Emergency Response

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24 / 7 Emergency Response is nonstop, rapid help for urgent safety or medical needs, available anytime day or night. It involves immediate alerts, trained responders, rapid dispatch, and coordination with emergency services to protect people and property.

Air Filtration

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Air Filtration is a service that cleans indoor air by removing dust, pollen, smoke, and other pollutants using filters and sometimes fans or purifiers, improving comfort and health in homes or workplaces.

Asphalt Repair and Maintenance

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Asphalt Repair and Maintenance is a service that fixes cracks and potholes in paved roads or driveways, seals the surface, fills joints, and performs regular upkeep to extend life, improve safety, and keep the surface smooth and durable.

Bio Hazard Damage

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Bio Hazard Damage is a service that assesses and cleans up environments contaminated by biological hazards, like spills or waste. It involves safety planning, containment, decontamination, waste disposal, and verification to restore a safe, compliant space.

Biohazard clean up

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Biohazard cleanup is a professional service that safely removes life-threatening hazards like blood, bodily fluids, or infectious waste from homes or facilities, then cleans, disinfects, and restores the space to a safe, sanitary condition.

COVID 19 Disinfenction

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COVID 19 Disinfection is a cleaning service that removes germs and viruses from surfaces using approved disinfectants, following steps like wiping, spraying, and leaving areas safe. It aims to reduce the risk of spreading COVID-19 in homes or workplaces.

Carpet & Upholstery Cleaning

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Carpet & Upholstery Cleaning is a service that cleans fabrics like carpets and couches using vacuuming, washing, and stain removal to remove dirt, grime, and odors, restoring color and freshness without damaging the fibers.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, cleaning solutions, and sometimes rinsing or steam methods to refresh and extend the carpet’s life.

Carpet Removal

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Carpet Removal is the process of taking out old carpet and padding from a room, preparing the floor underneath, and cleaning up debris. It involves loosening, lifting, rolling, and disposing of the carpet and padding, plus any floor inspection or repairs needed.

Clean Out

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Clean Out is a service to clear out a space by organizing, sorting, and removing unwanted items. It involves assessing what to keep, donate or discard, cleaning surfaces, and tidying the area for a fresh, orderly result.

Clean Up

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Clean Up is a service that tidies and restores spaces by removing clutter, organizing items, and cleaning surfaces to make an area neat, safe, and ready to use again.

Cleaning And Sanitization

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Cleaning And Sanitization is the process of removing dirt, germs, and contaminants from surfaces or items, then using approved cleaners or disinfectants to kill remaining germs and reduce health risks, leaving spaces safe and hygienic.

Commercial Carpet Cleaning

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Commercial Carpet Cleaning is a service that cleans large office or business carpets using specialized equipment and cleaners to remove dirt, stains, and allergens, providing thorough extraction, deodorizing, and quick-dry methods to keep spaces clean and presentable.

Commercial Cleaning

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Commercial Cleaning is professional cleaning of offices, malls, and other work spaces. It involves dusting, vacuuming, sanitizing surfaces, cleaning restrooms, waste removal, and sometimes window and floor care to keep facilities tidy and safe for staff and visitors.

Commercial Property

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Commercial Property is a service that helps clients buy, sell, or manage business real estate like offices, shops, or warehouses, including appraisals, leases, and market guidance to maximize value and use.

Contents Cleaning

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Contents Cleaning is a service that securely cleans and refreshes your items or documents, removing dust, stains, and clutter while preserving important content and arranging items neatly for easy use.

Coronavirus Cleaning

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Coronavirus Cleaning is a cleaning service that uses approved disinfectants and procedures to reduce or remove coronavirus from surfaces, spaces, and equipment, following safety guidelines to protect people and prevent the spread of infection.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services is a cleaning service that sanitizes spaces to remove contaminants and reduce the risk of spreading the virus, using protective gear, specialized cleaning agents, and proper disposal to disinfect surfaces and air.

Crawl Space Mold Remediation

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Crawl Space Mold Remediation is a service that cleans mold from your crawl space, removes moisture, and treats surfaces to prevent recurrences, improving air quality and protecting your home's structure.

Deep Clean

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Deep Clean is a thorough cleaning service that removes dirt and grime from all areas of your space, focusing on hard-to-reach spots, surfaces, and appliances to leave everything spotless and refreshed.

Demolition Services

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Demolition Services involve safely tearing down buildings or structures, removing debris, and preparing the site for reconstruction. It includes planning, asbestos/herb removal if needed, controlled demolition, cleanup, and proper disposal or recycling of materials.

Disaster Cleanup

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Disaster Cleanup is a service that helps restore homes or buildings after emergencies like floods, fires, or storms. It involves removing water, debris, and hazardous materials, drying and sanitizing spaces, and coordinating with insurance for repair work.

Disaster Recovery

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Disaster Recovery is a plan and set of processes to quickly restore IT systems, data, and services after a disruptive event, like a flood or cyberattack, including backup data, alternate workflows, and tested steps to minimize downtime and data loss.

Dryer Duct Cleaning

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Dryer Duct Cleaning is a service that clears lint, dust, and debris from the dryer vent and ductwork to improve safety, efficiency, and prevent fires. It involves inspecting, cleaning the vent, ducts, and exterior vent cap, using tools and vacuums.

Duct and Vent Cleaning

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Duct and Vent Cleaning removes dust, dirt, and allergens from your home’s heating and cooling ducts and vents. Technicians inspect, dry-clean, and clean the ducts, then sanitize and reassemble the system to improve airflow and indoor air quality.

Emergency Assistance

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Emergency Assistance is a quick, on-call service that helps you in urgent situations—providing immediate support, guidance, and access to essential safety resources and responders until normal help is restored.

Emergency Plumbing

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Emergency Plumbing is a fast, around-the-clock service that fixes urgent plumbing problems like leaks, bursts pipes, clogged drains, and failed toilets, aiming to stop water damage quickly and restore safe, working plumbing.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore homes after a fire. It involves assessing damage, removing ash and smoke, cleaning and drying surfaces, deodorizing, boarding up or securing the structure, and repairing damaged walls, roofs, and electrical systems.

Flooring

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Flooring is the service of installing or replacing the floor in a space, using materials like wood, tile, carpet, or vinyl. It involves measuring, preparing the surface, choosing materials, cutting, fitting, and finishing for a durable, attractive floor.

Garage, Basement or Attic Cleaning

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Garage, Basement or Attic Cleaning is a service that declutters, sweeps, dusts, sweeps out shelves, disposes of junk, and organizes stored items to create clean, safe, and usable spaces in your garage, basement, or attic.

HVAC Dryer DUCT CLEANING

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HVAC Dryer DUCT CLEANING cleans and clears the dryer vent ducts connected to your heating and cooling system, removing lint, dust, and blockages to improve airflow, reduce fire risk, and boost efficiency; it involves inspection, cleaning, and testing.

Hazard Clean

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Hazard Clean is a service that removes and neutralizes dangerous materials from spaces. It includes assessment, containment, safe removal, cleaning, disposal, and verification to ensure the area is safe and compliant with safety standards.

Home Waterproofing

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Home Waterproofing is a service that prevents and fixes water intrusion in a house, especially basements and foundations. It involves diagnosing moisture sources, sealing cracks, installing barriers, drainage systems, and proper ventilation to keep interiors dry and mold-free.

House Cleaning

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House Cleaning is a service that helps tidy and sanitize a home. It involves tasks like dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and organizing surfaces to make the living space clean, fresh, and comfortable.

Hydroxyl Generators

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Hydroxyl Generators produce reactive hydroxyl radicals to purify air and surfaces, helping remove odors, contaminants, and microbes. They operate by creating UV light or plasma to split moisture into hydroxyls, then scrub the air in occupied spaces.

Insulation Installation or Upgrade

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Insulation Installation or Upgrade is adding or improving material in walls, attic, or floors to slow heat flow, improve comfort, and save energy. It involves assessing needs, choosing insulation type, safely installing or upgrading the installed layers.

Junk Removal

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Junk Removal is a service that picks up and hauls away unwanted items from homes or businesses, sorting what can be reused or recycled, and disposing of the rest safely and efficiently. It helps clear clutter quickly.

Mold Inspection and Removal

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Mold Inspection and Removal is a service that checks buildings for mold for safety and health, then cleans and eliminates mold growth using testing, containment, cleaning, and proper disposal to prevent future problems.

Mold cleaning

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Mold cleaning is a service that removes visible mold and cleans contaminated areas to prevent health risks, using cleaning agents, protective gear, and sometimes dryers or dehumidifiers to remove moisture and restore safe, clean surfaces.

Mold inspection

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Mold inspection is a service that checks a home or building for moisture problems and signs of mold growth. A technician visits, looks for water leaks, tests air and surfaces, and gives a report with findings and recommendations to improve safety and air quality.

Mold mitigation

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Mold mitigation is fixing moisture problems and removing mold to keep your home safe. It involves identifying water sources, controlling humidity, cleaning and sanitizing affected areas, and preventing future growth with repairs and restoration.

Mold remediation

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Mold remediation is cleaning and removing mold from indoor spaces to improve air quality and prevent damage. It involves identifying moisture sources, containing the area, removing moldy materials, cleaning, drying, and preventing future growth with repairs and sealing.

Odor Elimination

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Odor Elimination is a service that removes and neutralizes unwanted smells from spaces or items, using cleaning methods, deodorizing products, and sometimes air purification to leave areas fresh and odor-free.

Odor Removal

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Odor Removal is a service that eliminates unwanted smells from spaces or items, using cleaning, ventilation, and sometimes deodorizing treatments to make air and surfaces smell fresh again.

Odor elimination

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Odor elimination is a service that removes unwanted smells from spaces or items using cleaning, deodorizing agents, ventilation, and sometimes odor-neutralizing treatments to leave the area smelling fresh and neutral.

Painting

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Painting is the art or craft of applying color to surfaces like canvas, walls, or wood using brushes, rollers, or hands. It involves mixing colors, planning a design, and applying layers to create images, textures, or finishes.

Plumbing

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Plumbing is the service of installing, repairing, and maintaining pipes, fixtures, and drains that carry water in buildings. It includes fixing leaks, unclogging drains, installing faucets, water heaters, and ensuring safe, reliable water supply and waste flow.

Plumbing Pipe Repair

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Plumbing Pipe Repair is fixing leaks, cracks, or bursts in your home's water pipes, including restoring water flow, replacing damaged sections, and testing for proper pressure and no leaks to prevent water damage.

Property Damage Restoration

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Property Damage Restoration is a service that teams up specialists to clean, repair, and restore homes or buildings after damage from fire, flooding, storms, or mold, including water removal, drying, cleaning, deodorizing, and repairing structural and cosmetic damage.

Property Management

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Property Management is a service that handles all day-to-day tasks of renting out property, including finding tenants, collecting rent, handling maintenance, and coordinating repairs, inspections, and leases on behalf of the owner.

Puffback Cleanup

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Puffback Cleanup is a service that removes smoke soot and residue from walls, ceilings, and HVAC after a puffback incident, cleaning surfaces, deodorizing, and restoring air quality and appearance in homes or businesses.

Reconstruction Services

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Reconstruction Services helps restore buildings and property after damage, such as from fire, water, or storms. It involves assessing damage, planning repairs, cleaning, drying, replacing damaged materials, and coordinating licensed trades to return spaces to safe, usable condition.

Remodeling

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Remodeling is the process of updating or changing the layout, structure, or features of a home or space. It involves planning, design, demolition, new construction, and finishing touches like flooring, walls, cabinets, and fixtures to improve function and appearance.

Residential And Commercial

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Residential And Commercial is a service that handles electrical, plumbing, or handyman work for homes and businesses, including repairs, installations, and upgrades to keep living and working spaces safe and functional.

Residential Water Restoration Projects

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Residential Water Restoration Projects involve fixing and improving water systems and facilities for homes, such as repairing leaks, restoring damaged pipes, improving water quality, and upgrading infrastructure to ensure safe, reliable water supply and efficiency.

Roof Tarping

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Roof Tarping is covering a damaged roof with a waterproof tarp to stop leaks until permanent repairs can be done. It involves assessing damage, securing the tarp with ropes or nails, and protecting interior spaces from weather.

Sewage cleanup

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Sewage cleanup is restoring a space after sewage exposure. It involves safely removing dirtywater and sewage, cleaning and sanitizing surfaces, disposing of contaminated materials, and preventing health risks from bacteria, viruses, and unpleasant odors.

Smoke Deodorization

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Smoke Deodorization is a process that removes smoke odors from air or materials using filtration, chemical scrubbers, or activated carbon to purify and freshen the environment or product.

Smoke Odor Removal

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Smoke Odor Removal is a cleaning service that eliminates lingering smoke smells from homes, cars, or fabrics using specialized deodorizing treatments, sealing, airing, and sometimes cleaning surfaces to restore fresh air and reduce odor on odors and residues.

Thermal Imaging

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Thermal Imaging is a service that uses infrared cameras to see heat patterns instead of visible light. It detects temperature differences, helps locate hot spots or cool areas, and is used for inspections, safety, and diagnostics in buildings, electronics, and medicine.

Upholstery and Furniture Cleaning

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Upholstery and Furniture Cleaning involves refreshing and restoring fabric-covered sofas, chairs, and cushions by removing dirt, stains, and odors using suitable cleansers and methods that protect the fabric and prolong the furniture’s life.

Water Damage Cleanup and Restoration

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Water Damage Cleanup and Restoration is a service that removes flooded water, dries and sanitizes areas, and repairs or rebuilds damaged parts of a home or business to restore safety, function, and looks after a leak, flood, or storm event.

Water Mitigation

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Water Mitigation is a service that reduces water damage from floods, leaks, or storms. It involves stopping the source, drying and dehumidifying affected areas, removing damaged materials, sanitizing, and restoring spaces to their normal condition.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes standing water, dries and sanitizes affected areas, and fixes damage to structures and belongings, including repairing floors, walls, ceilings, and mold prevention to restore safety and normal use.

Water damage-related mold removal

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Water damage-related mold removal is the process of cleaning up mold growth caused by flooded or damp areas, drying and sanitizing the space, removing contaminated materials, and taking steps to prevent future moisture problems.

Water removal

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Water removal is the process of taking excess water out of a space or material, using pumps, vacuums, or absorbent methods. It involves identifying the source, stopping more water, and drying the area to prevent damage and mold.

Puroclean Restoration Professionals Reviews

Matt Thomas
Matt Thomas
5 ★★★★★
I just don't think I can give this company enough praise. Id give them 5 additional stars if I could. From quote to completion they have been on point. We had some busted pipes in our walls which also caused some mold growth. Angela, Gerard, and the rest of the crew were excellent and were exceptionally thorough. PuroClean completely remedied the damage. They took out the damaged drywall, pulled up the vinyl flooring and put it all back perfectly. I'm hoping that my house doesn't suffer from damage like this again, but I know exactly who to call if it does... PuroClean.
Maria Furtado
Maria Furtado
5 ★★★★★
Gerard and his team helped with mold remediation in my home and the whole process was swift and easy. Gerard is very knowledgeable and communicative. They moved my items with care and stayed in touch through the whole process and even saved me some money along the way. Really grateful for this team! Highly recommend
Cindy Villarreal
Cindy Villarreal
5 ★★★★★
I've had the pleasure of working with Puroclean Wilmington on several projects, and it's clear that quality and attention to detail are top priorities. They consistently go above and beyond to ensure their clients are happy, and it shows in the way they manage every part of the job. It's refreshing to work with a contractor who truly values high standards and stands behind their work. Highly recommend
Beth Thompson
Beth Thompson
5 ★★★★★
We had such a great experience with these guys. They are friendly and professional. They really listened to my concerns about the water damage and the mold in my child's bedroom. They went above and beyond to make sure the inside of my home was clean and left no debris behind after they completed the job. The quality of the work was fantastic. I highly recommend for any water damage and mold repairs that you might have.
Genevieve Ratti
Genevieve Ratti
5 ★★★★★
We found mold in our kitchen. Puro Clean was prompt and thorough in their inspection as well as the mitigation and rebuild. Gerard and his team were great to work with.
Cristin Austin
Cristin Austin
5 ★★★★★
Where do I start..I hope No one is in a situation where you are in need of a restoration company but if you are I would Never hesitate to recommend Gerard at PuroClean! From day 1 Gerard worked hard to get to the root of our mold issue and recommended wonderful subcontractors to help check for leaks and rule out sources. Him and his crew quickly demoed everything and removed contents but most importantly he was kind, understanding of the absolute heartbreak we were experiencing and worked tireless hours to make sure we were taken care of! From start to finish Gerard and his crew were professional and trustworthy. Living 2 hours away Gerard made sure to FaceTime me and send tons of pictures so I could See progress and make decisions, which was invaluable! Thank you PuroClean and I will Always recommend you!
Melissa Clemmons
Melissa Clemmons
5 ★★★★★
I just wanted to take a moment to say how much we appreciated Ms. Angela's expertise when it came to explaining the estimate and any work that needed to be done. We asked several questions and she was happy to answer them. I also want to say what a pleasure it was to work with Jon and Courtney. They were here on time, they were professional, they were experienced and they cleaned up after themselves. They even got the job completed in a timely manner. I highly recommend them for any of your needs.
Becky Vonsiatsky
Becky Vonsiatsky
5 ★★★★★
Gerard and his team have helped us on multiple occasions. From moisture cleanup, consultation, to the actual repairs, their team is top notch. Highly communicative, professional and follow timeline. We’ve used them multiple times and they have made stressful times less painful. Would highly recommend.
Roslyn Jo
Roslyn Jo
5 ★★★★★
I called Puroclean after we found mold all through our bathroom during a renovation. I called after 9 PM on a Sunday and wasn't really expecting a return call until the next day. I got a call back a few minutes later and Gerard was out to check on our situation the next day. The estimate we received was pretty much exact and his team was amazing. They were quick, efficient, and most off all definitely kept the mold contained. Super happy with the results and the prompt help!
michelle harris
michelle harris
5 ★★★★★
I would highly recommend Puroclean Restoration Professional of Wilmington for any of your cleaning needs. Gerard Wynn, the owner, and the rest of his team, Jackie, Angela and everyone, are absolutely wonderful. They are caring, thoughtful and really make sure that your needs are met. My family was dealing with a very complex and delicate situation where a restorative/major home cleaning was needed and the occupant was unable to manage due to medical and other issues. It was easy to get an appointment scheduled for a visit to provide an estimate. Gerard conducted the visit and did thorough review of the home. He provided a detailed estimate and made recommendations for how best to tackle all the cleaning that was needed. They were also incredibly understanding regarding the difficult nature of this undertaking and were so helpful in managing the scheduling/rescheduling of the cleaning and otherwise. We would (and will) absolutely utilize them again and highly recommend them to anyone else who needs their services. Their kindness and ability to deal with all sorts of cleaning needs and complex situations really goes a long way and we were incredibly grateful that we came across this company. Five star service all around!
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About Puroclean Restoration Professionals

Puroclean Restoration Professionals is a trusted fire damage restoration service located at 114 S Kerr Ave Ste B, Wilmington, NC 28403. Serving both residential and commercial clients, the company provides a comprehensive suite of categories and services designed to address the full spectrum of fire and water-related emergencies, as well as ongoing cleaning and maintenance needs. Their approach centers on rapid response, meticulous mitigation, and thorough reconstruction, ensuring properties are restored to pre-loss condition with minimal downtime for occupants and business operations alike. The team emphasizes safety, clear communication, and a customer-focused process that guides clients from the initial assessment through to final completion. In addition to fire damage restoration, they offer water damage restoration services, making them a versatile partner for events such as smoke exposure, soot debris, and moisture-related issues that often accompany fires.

Operationally, the company provides 24 / 7 emergency response to quickly address urgent situations. They employ a range of advanced techniques and equipment, including air filtration, hydroxyl generators, thermal imaging, and odor elimination to create a healthier indoor environment during and after restoration. Their services extend beyond damage remediation to include cleaning, sanitization, and deodorization, ensuring lingering odors and contaminants are effectively removed. They handle contents cleaning, carpet cleaning, upholstery care, and full clean outs, with capabilities for both residential and commercial properties. The team can manage demolition services, reconstruction, remodeling, and home waterproofing, as well as structural and cosmetic repairs required after fire and smoke damage.

Clients can rely on Puroclean Restoration Professionals for ongoing maintenance and preventive services such as mold inspection and removal, mold remediation, crawl space mold remediation, and disaster cleanup and recovery planning. They also offer specialized services like fire damage cleanup and repair, smoke odor removal, and smoke deodorization, alongside more routine property care such as carpet and floor services, duct cleaning, air filtration, and HVAC-related cleaning. For those facing emergencies, the company provides emergency plumbing, emergency assistance, and debris removal, ensuring a swift, organized response to minimize further damage. The team has built a reputation for compassionate, knowledgeable support through every step of the restoration process, with careful handling of belongings and sensitive items during mitigation and rebuild phases.

With a broad portfolio of services that span residential and commercial needs—from odor elimination and cleaning and sanitization to demolition and reconstruction—Puroclean Restoration Professionals positions itself as a dependable partner for property damage restoration, recovery, and long-term maintenance. The Wilmington community benefits from their commitment to high standards, transparent communication, and a focus on delivering results that restore safety, comfort, and value to clients’ homes and businesses.

Water Damage Restoration Service

PuroClean Restoration Professionals in Wilmington, NC offers expert Water Damage Restoration Service to quickly extract, dry, and restore your home or business after floods, leaks, or spills with 24/7 emergency response and advanced equipment.

Fire Damage Restoration Service

PuroClean Restoration Professionals in Wilmington, NC offers expert fire damage restoration to quickly assess, mitigate, and rebuild after fires, including smoke odor removal, soot cleanup, structural drying, and content restoration with compassionate, certified technicians.

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