Taos Volunteer Fire Department

Taos Volunteer Fire Department Reviews

Bowen Mason

5 ★★★★★

Hello, my name is Bowen Mason, and tonight around 8:30 my partner Gwendolyn and got in a very bad accident which Taos Fire & EMS responded to within 10 minutes of another good Samaritan who called on our behalf. We are very grateful for the service the provide the community and always have a demeanor and decorum of that is friendly professional and just. Thank you again taos community fire for helping us, Bowen and gwen.

About Taos Volunteer Fire Department

Taos Volunteer Fire Department is a dedicated Fire Damage Restoration Service located at 323 Cam De La Placita, Taos, NM 87571. Serving the Taos community with a commitment to safety, expertise, and responsive care, the department operates with a focus on rapid initial response, meticulous scene assessment, and comprehensive recovery support. The organization emphasizes the importance of volunteer leadership, community engagement, and a hands‑on approach to fire damage restoration that helps residents recover quickly from disasters and return to normal life. The team collaborates with local emergency services to coordinate resources, preserve structural integrity, and minimize secondary damage during the restoration process. By combining field experience with careful documentation, the department aims to restore homes and businesses while maintaining a respectful and empathetic presence for those affected by fire incidents.

The services offered by Taos Volunteer Fire Department extend beyond fire suppression to include thorough fire damage restoration, smoke remediation, and soot cleanup, as well as moisture control and odor removal to prevent mold growth and long‑term issues. The department employs trained volunteers who understand the nuances of post‑incident recovery, including securing properties, coordinating with insurers, and developing clear restoration plans tailored to each unique situation. This attention to detail helps reduce downtime and supports quicker reentry for residents and business owners in the Taos area. The team places emphasis on safety protocols, proper PPE usage, and respectful communication, ensuring that clients feel informed and protected throughout the restoration journey.

Acknowledging the real‑world impact of their work, the department highlights community trust and dependable service as core values. They strive to maintain a demeanor that is friendly, professional, and courteous, reflecting a strong commitment to the well‑being of neighbors and visitors alike. The staff understands that fire damage restoration is not only about materials and structure but also about restoring a sense of security and normalcy for households and enterprises facing challenging circumstances. The Taos team remains available for emergencies, consultations, and ongoing recovery support, reinforcing their status as a trusted resource in the Taos County region.

Customer experiences from the local community illustrate the department’s impact in real time. For example, a recent incident involved a family and partner who received prompt assistance after a collision, with Taos Fire & EMS responding quickly and coordinating with a civil community member who helped report the situation. The sentiment conveyed by those affected emphasizes gratitude for the swift service, the professional demeanor, and the approachable, caring conduct demonstrated by Taos personnel. Such testimonials reinforce the department’s mission to provide reliable, compassionate service during times of crisis and to stand as a steady presence in the Taos area for fire prevention, safety education, and post‑incident restoration.