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Calloway Cleaning & Restoration

Calloway Cleaning & Restoration at 11316 Tamarco Dr, Cincinnati, OH 45242 specializes in fire damage restoration, offering comprehensive services to restore property and peace of mind. 66 services available.

Fire Damage Restoration Service at 11316 Tamarco Dr in Cincinnati, OH 45242

Operational
★★★★★
Rating: 4.5 based on 455 reviews
Address: 11316 Tamarco Dr, Cincinnati, OH 45242
Phone: 15135054656
Emails:
Cory Johnson (Water Damage Specialist) - [email protected]
Calloway Restoration (Director Of Social Media) - [email protected]
James Calloway (President) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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Calloway Cleaning & Restoration

Calloway Cleaning & Restoration Services

24 / 7 Emergency Services

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24 / 7 Emergency Services is round-the-clock support that quickly helps with urgent problems or injuries, providing fast response, trained responders, and necessary help or repairs anytime, day or night.

24 Hour Water Damage

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24 Hour Water Damage is a emergency restoration service that responds quickly to flooding or leaks, assesses damage, stops the source, removes water, dries and dehumidifies, cleans and sanitizes, and restores affected areas to prevent further harm.

24/7 Emergency Services

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24/7 Emergency Services offers rapid, round-the-clock help for urgent problems. It involves immediate response, available any time day or night, dispatching skilled personnel, providing critical support, and coordinating rapid solutions to emergencies.

5 Rooms + FREE HALL

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5 Rooms + FREE HALL. Areas up to 250 sq. ft.

Price: $109.00

AIR VENTS - UP TO 25 VENTS

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AIR VENTS - UP TO 25 VENTS

Price: $399.00

Air Seal

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Air Seal is a service that uses a sealant or adhesive to close gaps and prevent leaks in containers, ducts, or joints, improving airflow, insulation, and pressure stability with minimal disruption and quick application.

Animal Odor Removal

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Animal Odor Removal is a cleaning service that eliminates smells from pets or animals using odor-neutralizing products, odor-blocking treatment, and sometimes sanitizing to remove stains, leaving spaces smelling fresh and clean.

Assisted Living

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Assisted Living is housing with help for daily tasks and some healthcare support. It offers private rooms or apartments, meals, housekeeping, transportation, social activities, and access to staff for personal care, safety checks, and emergency help.

Biohazard / Crime

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Biohazard / Crime refers to handling and investigating scenes involving dangerous biological materials or crime scenes, including safety procedures, evidence collection, contamination control, and forensic analysis to determine what happened and protect people.

Carpet cleaning

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Carpet cleaning is a service that removes dirt, stains, and odors from carpets using methods like vacuuming, washing, or steam cleaning to refresh and extend the carpet’s life.

Cleaned Cleaning

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Cleaned Cleaning is a simple home cleaning service that tidies rooms, dusts surfaces, vacuums floors, and clears clutter, using kid- and pet-friendly products with reliable, on-time visits to keep spaces fresh and organized.

Cleaning And Restoration

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Cleaning And Restoration is a service that cleans and repairs spaces or items damaged by stains, mold, fire, water, or wear, restoring them to good condition through cleaning, drying, sanitizing, and careful repair or restoration work.

Cleaning Cleanup

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Cleaning Cleanup is a practical home service that tidies and refreshes spaces. It includes dusting, vacuuming, mopping floors, wiping surfaces, and organizing clutter to leave rooms clean, neat, and ready to use.

Commercial Buildings

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Commercial Buildings is a service that plans, manages, or assesses office, retail, or other business properties. It involves design, construction, maintenance, energy efficiency, safety, and operations to support business activities.

Coronavirus Cleanup Services

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Coronavirus Cleanup Services is a professional cleaning service that sanitizes spaces exposed to COVID-19, using specialized disinfection methods, protective gear, and safety protocols to reduce virus risk in homes or businesses.

Coronavirus Disinfecting Services

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Coronavirus Disinfecting Services are cleaning offerings that use approved disinfectants and methods to kill coronavirus on surfaces, reduce germs, and restore a safer environment in homes or workplaces, following proper safety protocols and schedules.

Covid-19 Cleanup

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Covid-19 Cleanup is a cleaning service that disinfects spaces to reduce the risk of coronavirus. It involves cleaning surfaces, sanitizing high-touch areas, ventilating rooms, and following safety guidelines to help keep environments safer.

Dry Cleaning

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Dry Cleaning is a service that cleans clothes using chemical solvents instead of water, removing stains and dirt. Garments are tagged, checked, treated for stains, cleaned in machines, dried, pressed, and inspected before returning to you.

Dryer Vent Cleaning

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Dryer vent cleaning is the process of inspecting and clearing the duct that exhausts hot air from your clothes dryer. It involves removing lint, debris, and obstructions from the vent and lint trap to improve safety, efficiency, and prevent fires.

Drywall Replacing

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Drywall replacing means removing damaged drywall and installing new sheets to restore a wall or ceiling. It involves cutting out the bad area, prepping and patching edges, hanging new panels, taping, mudding, sanding, and repainting for a smooth finish.

Eliminate Odor

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Eliminate Odor is a cleaning service that removes bad smells from spaces using cleaning products, deodorizing techniques, and air care to leave rooms fresh and odor-free.

External Damage

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External Damage is a service that inspects and assesses harm to a structure or property from outside sources, documenting damage, estimating repair costs, and guiding next steps for remediation and safety.

Fencing Repair

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Fencing Repair is fixing damaged or worn fences to restore their strength and appearance. It involves patching or replacing boards, posts, and rails, realigning panels, handling gates, and ensuring the fence is secure and weather-proof.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that cleans up smoke, soot, and water damage after a fire, then repairs and rebuilds structures, floors, and interiors to restore safety and appearance, including deodorizing and restoring damaged belongings.

Flood cleanup

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Flood cleanup is a service that removes water, dries out areas, and cleans up mud and debris after flooding. It involves assessing damage, pumping out standing water, drying and sanitizing surfaces, and preventing mold growth to restore safety and structure.

Floor Covering

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Floor Covering is a service that installs or repairs floor materials like carpet, tile, wood, or vinyl. It involves measuring, removing old flooring, preparing the subfloor, installing the chosen material, and finishing with trims or coatings for a smooth, durable surface.

Flooring

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Flooring is the service of installing or replacing floor coverings like wood, tile, laminate, carpet, or vinyl. It involves measuring, removing old flooring, preparing the surface, laying the new material, and finishing with trim or sealing as needed.

Free Estimate

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Free Estimate is a no-cost, upfront assessment of the work you need, where a professional visits or reviews details to provide an itemized price and timeline, with no obligation to hire. It helps you plan and compare options before committing.

Fully Restored

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Fully Restored is a service that brings items back to their original working condition, fixing and renewing parts, cleaning, and testing to ensure they function like new for everyday use.

General carpet cleaning

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General carpet cleaning is a service that cleans and refreshes carpets to remove dirt, stains, and odors using vacuuming, spot treating, and often steam cleaning or hot water extraction to restore softness and look.

Grout Restoration

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Grout Restoration is a service that cleans, repairs, and refreshes the grout lines between tiles, removing stains, mold, and damage, then resealing to restore a like-new appearance and extend tile life with careful cleaning, regrouting, and sealing.

HVAC duct & vent cleaning

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HVAC duct & vent cleaning is a service that removes dust, dirt, and allergens from your home’s heating and cooling ducts and vents, using specialized tools to clean the interior surfaces, improve airflow, reduce odors, and enhance indoor air quality.

Hard Surface

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Hard Surface is a service that applies durable coatings or treatments to hardwearing surfaces like floors or countertops to protect them, improve grip, and extend life, often involving cleaning, prepping, and applying layers or sealants.

Hazardous Materials Cleanup

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Hazardous Materials Cleanup is a service that safely removes and disposes of dangerous substances such as chemicals, asbestos, or waste from sites, using trained technicians, protective gear, proper containment, testing, and cleanup to make the area safe again.

Heating And Cooling

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Heating And Cooling is a service that keeps indoor air comfortable by warming or cooling your space, controlling humidity, and maintaining ventilation. It includes installing, repairing, and tuning furnaces, air conditioners, heat pumps, and related systems.

Home Building

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Home Building is the service of planning, designing, and constructing a house. It involves choosing a site, creating blueprints, obtaining permits, arranging materials and labor, and guiding the project from foundation to final finishes to create a safe, livable home.

Home Cleaning

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Home Cleaning is a service that helps tidy and refresh your living space, including tasks like dusting, vacuuming, sweeping, mopping floors, cleaning bathrooms and kitchens, and organizing surfaces to create a neat, comfortable home.

Insurance Claims

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Insurance Claims is a service that helps you file a request to your insurer after a loss, gather and submit needed documents, assess coverage, and arrange payments or repairs for damages or losses covered by your policy.

MOLD TESTING

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MOLD TESTING

Mold Problem

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Mold Problem is a service that detects, identifies, and removes mold in homes or buildings, explains mold sources, provides cleanup steps, and helps prevent future growth with remediation plans and safety guidance.

Mold damage restoration

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Mold damage restoration is cleaning up and fixing areas damaged by mold after water leaks or moisture. It involves assessing growth, removing mold safely, drying and dehumidifying, cleaning affected surfaces, repairing structures, and preventing future moisture problems.

Mold inspection

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Mold inspection is a service where a trained pro checks your home for mold, moisture, and hidden growth. They inspect surfaces, look for leaks, test samples if needed, and explain health risks and cleanup steps to improve air quality and safety.

Pressure Washing

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Pressure washing is using a high-pressure water spray to clean dirt, grime, mold, and stains from surfaces like sidewalks, walls, and driveways. It involves attaching a machine and nozzle, choosing the right pressure, and guiding the spray evenly to avoid damage.

Property Management

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Property Management is a service that takes care of rental properties for owners, handling tasks like finding tenants, collecting rent, maintaining the buildings, handling repairs, and responding to tenant needs to keep the property in good shape and profitable.

Remediation Restoration

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Remediation Restoration is a service that cleanly removes hazards like mold, asbestos, chemicals, and contaminants from buildings, then restores the space to a safe, usable condition through cleaning, repairs, and safety measures.

Residential And Commercial Services

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Residential And Commercial Services provides cleaning, maintenance, and related tasks for homes and businesses, including housekeeping, property upkeep, repairs, and small projects to keep spaces safe, tidy, and well-run.

Residential Buildings

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Residential Buildings is a service that designs, develops, and maintains homes such as houses, apartments, and condos. It involves planning layouts, ensuring safety, managing construction, and coordinating resources to create comfortable, livable living spaces.

Roofing

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Roofing is the service of installing, repairing, or replacing the roof of a building. It involves choosing materials, removing old roofing, laying insulation, and securing shingles, tiles, or metal to protect the structure from weather and leaks.

Sectional Sofa

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A Sectional Sofa is a large couch made of multiple connected pieces that form one seating unit. It lets you arrange sections (like chaise lounges or corners) to fit various room layouts and accommodate more people comfortably.

Sewage cleanup

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Sewage cleanup is the professional removal and treatment of wastewater, sewage, and contaminated materials after floods, leaks, or spills, including safety gear, disposal of waste, cleaning and sanitizing affected areas to prevent health risks.

Smoke Odor Removal

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Smoke Odor Removal is a cleaning service that eliminates smoky smells from homes, cars, or fabrics using specialized deodorizing cleaners, air treatment, and sometimes odor-absorbing materials to restore fresh air and improve indoor scent.

Smoke Smell

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Smoke Smell is a service that helps remove or reduce lingering tobacco or cooking odors from spaces, using cleaning, ventilation, or deodorizing methods to refresh air and surfaces for a fresher feel.

Spot Treatment

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Spot Treatment is a targeted skincare or acne care product applied directly to a small area of skin to treat a blemish, pimple, or breakout. It usually contains ingredients like salicylic acid or benzoyl peroxide and is used after cleansing.

Spring Cleaning

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Spring Cleaning is a home cleaning service that gives your space a thorough reset: dusting, vacuuming, mopping, decluttering, organizing closets, windows, and sometimes deep cleans of kitchens and bathrooms to freshen up every room.

Storm Damage Remodel

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Storm Damage Remodel is a service that inspects, repairs, and restores homes damaged by storms, including fixing structures, repairing roofs and siding, replacing damaged materials, and restoring: insulation, electrical, plumbing, and interiors to safe, livable condition.

Tile And Grout Cleaning

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Tile And Grout Cleaning is a cleaning service that cleans tiled floors and walls, removing dirt, grime, and stains from tiles and the grout between them using specialized equipment and cleaning solutions for a fresh, like-new appearance.

Tile And Grout Restoration

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Tile And Grout Restoration is a cleaning service that refreshes worn tile surfaces and stained grout by deep cleaning, re-sealing, and sometimes re-grouting to restore their look and protect against future stains and damage.

Tobacco Odor

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Tobacco Odor is a service that detects and reduces cigarette, cigar, and other tobacco smells in spaces, using cleaning, ventilation, and odor-neutralizing methods to improve air quality and comfort.

Upholstery cleaning

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Upholstery cleaning is a service that removes dirt, stains, and odors from furniture fabrics like sofas and chairs using specialized cleaning methods to refresh the material and extend its life.

Water And Flood Damage

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Water And Flood Damage is a service that helps restore homes and possessions after water leaks, floods, or burst pipes, including drying, cleaning, sanitizing, mold checks, and repairs to prevent further damage and restore safety.

Water Pipes

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Water Pipes is a service that installs and repairs plumbing pipes that carry water in buildings, including fixing leaks, replacing pipes, and ensuring proper water pressure and safety through routine maintenance and inspections.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and dehumidifies, sanitizes affected areas, and fixes structural or cosmetic damage to restore a home or business after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by water leaks or floods. It involves assessing moisture, containing areas, removing moldy materials, drying and dehumidifying, cleaning surfaces, and preventing future mold with repairs and prevention steps.

Wind & Storm Damage

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Wind & Storm Damage is a service that assesses and repairs damage caused by wind, hail, and storms to homes or buildings. It includes inspection, securing, weatherproofing, and coordinating repairs or restoration with insurance and contractors.

Windows And Doors

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Windows And Doors is a service that plans, supplies, and installs windows and exterior or interior doors for homes and buildings, including measuring, fitting, weatherproofing, and ensuring security and energy efficiency.

Your Roof

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Your Roof is a service that helps you assess, protect, and maintain your roof through inspections, repairs, and guidance on roofing materials and upkeep to extend its life and prevent leaks.

Calloway Cleaning & Restoration Reviews

Katie F.
Katie F.
1 ★☆☆☆☆
Our basement flooded-the crew came in and took care of things. We were so grateful. We then requested they take care of our restoration..it was a disaster. 3 months later…our basement was measured 3 different times (because the main guy forgot/lost the measurements/insert a lot of excuses that made no sense). We just weren’t getting anywhere and we were getting frustrated, so we finally called and complained….someone else came out…told us we “fell through the cracks” and promised to take care of us. He said he would contact our insurance company to provide a quote-I gave the direct number to our agent. She said she never received and correspondence. We never heard from him again. I was surprised to see their rating so high. I would absolutely never recommend them.
Sarah Elam
Sarah Elam
5 ★★★★★
We can’t say enough good things about these guys. We had a mold issue and they tested and gave us a clear plan of remediation. They executed the plan quickly, always giving us a heads up when they were on their Way. Job was done well and quickly. Definitely would recommend.
Cyndi Hutchinson
Cyndi Hutchinson
1 ★☆☆☆☆
I cannot express how horrible. My experience with Calloway has been. I had fire damage in my office, I was given a quote, but never told that I would need to repaint and change the ceiling tiles to fully get rid of the smoke smell. I was told the job was 100% after allowing them the weekend cleaning my office, the below pictures are just from the ducks, my husband and I cleaned after them. I was told that the ball was dropped on me and that the cleaning hadn’t been done and so they sent two other guys in to do it. The smoke smell’s been there for three months now I paid them $3000 and got nothing but headache. Someone needs to give me my money back Cyndi Hutchinson.
Jonathan Arroyo
Jonathan Arroyo
5 ★★★★★
Getting my carpets cleaned by Calloway Cleaning and Restoration was such an easy and hassle free experience. After sending in a request for a quote, Laura reached out quickly and outlined the costs for both my bedrooms to be cleaned. She answered all my questions, and I felt completely ready for the tech to arrive. Jeff showed up, got set up, and had my carpets looking brand new in no time! He was very knowledgeable and answered all my questions about what to expect for the rest of the day. Will absolutely be using Calloway again if I need my carpets looked after again!
Donna
Donna
5 ★★★★★
Jeff came out to clean our carpets today and did an awesome job! This is our first time using this company and definitely will recommend over other companies we've used. 👍
Ken Penn
Ken Penn
1 ★☆☆☆☆
I had Calloway Cleaning and Restoration come to clean my carpet today. Here is their claim, directly from their website:Restoration Carpet Cleaning This service works great with high-traffic, greasy/oily carpet, stained or less-frequently cleaned carpet.The Rotovac® 360 Power Scrub gets to the bottom of the issue by removing all the soil that continues to rise to the top to keep carpet stains from reappearing! I watched a demonstration video of the process and was disheartened to see they barely spot sprayed any of the concern areas, which were pointed out to the 2 technicians, Chad and Sam. Second they were steam cleaning rather than using the Rotovac 360 that I had paid for. Once pointed out, they did make the switch, but still did not spray any pretreat. I went down to find all of the same stains still there, which they claimed was from high traffic areas breaking down carpet fibers. Go back and read their claim quoted above, and don't waste your money with this company. Overcharged for nothing, sad. I will contact their management tomorrow after the carpet is completely dry to see what they charged me for. The first 4 photos below are before and during cleaning and the last 4 photos are after, as you can see the same stains are still there after.
Cara Owsley
Cara Owsley
5 ★★★★★
The two techs that cleaned my carpet were very professional and did a great job. My carpet looks brand new. I will be using Calloway Cleaning again.
Jill Wahl
Jill Wahl
5 ★★★★★
I had a leaking pipe in January causing extensive water damage. Calloway came immediately and began restoration the very next day. Laura, in the office, was reassuring and compassionate at a trying time, friendly, attentive, always following through with all actions needed. I had multiple conversations with her and all interaction was positive, great customer service skills. The technicians, Austin and Chad, were professional, punctual , friendly and very knowledgeable in the necessary action to remedy the problem. They were patient in answering my questions and explaining the restoration process as it happened. Overall I thought the service I received was excellent from all those involved. This is actually the second time in five years that I have used them for water damage. I also use them for general carpet cleaning.
Charline Lay-Sergent
Charline Lay-Sergent
5 ★★★★★
I wish that we could give more stars. From scheduling the appointment to having the technician at the house, was amazing. We have a few rental properties and have struggled to find a good carpet cleaning company. Needless to say we have found one and they are beyond good. Thank you again and we look forward to working with Calloway again!!
Don Bernhardt
Don Bernhardt
5 ★★★★★
Although this is listed under my husband's name, the work order was under Kathleen Alvarez. I want to state what an excellent company this is .The receptionist was great .Very attentive with good customer service skills .Allen was the person who came to the house. He has excellent customer service and very knowledgeable. He taught me some things. He mentioned that my dryer vent should be cleaned every 2 years. I have never had it done .My house very likely would have had a fire because there was a 3 foot nest along with another next. So thank-you to Aleen and Calloway .If you have not used them please give them a try. You won't regret it.
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About Calloway Cleaning & Restoration

Calloway Cleaning & Restoration is a Fire Damage Restoration Service located at 11316 Tamarco Dr, Cincinnati, OH 45242. Serving both residential and commercial clients, the company provides comprehensive cleanup, restoration, and cleaning solutions designed to restore properties after fire damage, water incidents, and other emergencies. The organization emphasizes a patient, methodical approach to remediation, ensuring that affected areas are assessed, treated, and restored to pre-loss condition whenever possible. In addition to fire-related restoration, Calloway offers a broad spectrum of cleaning and restoration services that help homes and businesses recover from mold, smoke odor, and various hazards, while also supporting property owners with insurance claims and documentation throughout the recovery process. The team understands that fire incidents can disrupt daily life or business operations, and they strive to respond promptly, coordinate necessary steps with clients and insurers, and implement safe, effective remediation plans. Their service philosophy centers on transparency, quality workmanship, and adherence to safety standards so customers feel informed and supported at every stage of the restoration journey.

Calloway Cleaning & Restoration provides 24/7 emergency response for fire damage and related events, ensuring rapid containment, debris removal, and initial stabilization to prevent further damage. The company also offers 24 Hour Water Damage response, recognizing that timely action minimizes secondary issues such as mold growth and structural deterioration. Beyond emergency services, they perform thorough post-incident remediation, including odor control, smoke smell elimination, and deodorization to restore indoor air quality. The staff is equipped to handle complex property restoration tasks from small to large projects, including fully restored outcomes for rooms and spaces affected by fires, smoke, and water events. They provide clean, careful cleaning and restoration work across multiple surfaces and materials, including carpet, upholstery, hard surfaces, tile and grout, and wood or laminate flooring, with attention to removing contaminants and restoring aesthetics.

The company highlights a diverse set of capabilities that cater to both residential and commercial needs. Their offerings include Leather Cleaning Service, Air Duct Cleaning Service, and Fire Damage Restoration Service, as well as additional cleaning and remediation options such as Mold Testing, Mold Damage Restoration, and Mold Inspection. They also cover essential maintenance and safety services like HVAC duct and vent cleaning, air seal practices, and dryer vent cleaning to reduce fire risk and improve indoor air quality. For clients facing hazards or contamination, Calloway provides Biohazard / Crime scene cleanup, Coronavirus Cleanup Services, and Coronavirus Disinfecting Services, alongside general cleaning and restoration work. Their repertoire encompasses water and flood cleanup, storm damage remodeling, and exterior and structural repairs, with capabilities for roofing, fencing, and property management support. The team offers assistance with Insurance Claims, Free Estimates, and the coordination of remediation and restoration to ensure clients understand the scope, timeline, and costs involved across all stages of a project.

Customer experiences, as shared by clients, reflect a range of outcomes and interactions. Some reviews highlight prompt response and quality carpet cleaning, professional technicians, and clear communication about processes and expectations. Others note challenging experiences that prompted transitions to different teams or providers, underscoring the importance of accountability, consistent communication, and thorough completion of tasks. The company’s breadth of services—spanning Cleaning And Restoration, Residential And Commercial Services, and a wide array of specialty cleaning options—reiterates its aim to be a one-stop resource for cleaning and restoration needs in the Cincinnati area, addressing everything from routine cleaning to complex fire and water damage scenarios. Calloway Cleaning & Restoration remains focused on helping clients recover, rebuild, and restore their properties with care, expertise, and a commitment to restoring peace of mind after disruptive events.

Leather Cleaning Service

Professional Leather Cleaning Service by Calloway Cleaning & Restoration in Cincinnati, OH. Expert care, stain removal, conditioning, and protective treatments to extend the life and look of your leather furniture and accessories.

Air Duct Cleaning Service

Calloway Cleaning & Restoration offers expert Air Duct Cleaning Service in Cincinnati, OH, improving indoor air quality, reducing dust, and boosting HVAC efficiency with trusted, thorough ventilation system cleaning and sanitization.

Fire Damage Restoration Service

Calloway Cleaning & Restoration in Cincinnati, OH offers expert fire damage restoration, including soot cleanup, deodorization, structural repair, and content restoration to recover homes quickly and safely after a fire.

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