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ResQ 24

ResQ 24 provides comprehensive fire damage restoration in Columbus, OH, repairing property, mitigating hazards, and restoring structure and belongings with expert care. 61 services backed by trained professionals.

Fire Damage Restoration Service at 3333 Refugee Rd A in Columbus, OH 43232

Operational
★★★★★
Rating: 5.0 based on 3 reviews
Address: 3333 Refugee Rd A, Columbus, OH 43232
Phone: 16142627387
Emails:
Adam Thompson (Restoration Consultant) - [email protected]
Allen Ehlert (Owner) - [email protected]
Agudelo Gustavo (President) - [email protected]
Employees: 25
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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ResQ 24

ResQ 24 Services

24 Hour Emergency Services

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24 Hour Emergency Services offers around-the-clock urgent help for urgent problems, like repairs or medical or safety issues, providing quick response, on-site assessment, and immediate solutions anytime day or night.

Assisted Living

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Assisted Living is housing for seniors or adults needing help with daily activities. It offers private rooms or apartments, meals, supervision, transportation, and personalized support with tasks like bathing, medication, and housekeeping in a safe, supportive community.

Bathroom Remodel

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Bathroom Remodel is a service to update and refresh a bathroom, including planning, removing old fixtures, installing new sinks, toilets, showers or tubs, flooring, lighting, and storage, plus finishing touches to improve layout and style.

Board Ups

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Board Ups is a service that quickly secures residential or commercial spaces by boarding windows and doors, installing protective covers, and sealing openings to prevent weather damage, break-ins, or further vulnerability during emergencies or renovations.

Burst Pipe

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Burst Pipe is a service that replaces or repairs a ruptured water pipe, stopping leaks, fixing or replacing damaged sections, and restoring water flow and pressure in your plumbing system with trained professionals and standard safety practices.

Carpet Cleaner

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A Carpet Cleaner is a service that uses cleaning tools and detergents to remove dirt, stains, and odors from carpets. It involves pre-treating spots, deep cleaning with machines, and sometimes deodorizing and drying the carpet to refresh floors.

Cleaning Cleaning

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Cleaning Cleaning is a service that helps you tidy and spotless your space by removing dirt, dust, and mess; it involves tasks like sweeping, mopping, wiping surfaces, trashing, and sometimes organizing rooms to leave areas fresh and neat.

Cleaning Clothing

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Cleaning Clothing is a service that washes, dries, and refreshes fabrics to remove dirt, stains, and odors, often using detergents, safety checks, and garment-specific care instructions to keep clothes looking and fitting well.

Clothing Restoration

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Clothing Restoration is a service that repairs or revives damaged clothes, cleaning, mending seams and hems, fixing zippers, removing stains, and sometimes resewing buttons to make garments look and feel like new again.

Commercial Buildings

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Commercial Buildings is a service that plans, designs, and manages workspaces like offices, retail spaces, and facilities. It involves building layout, safety, energy efficiency, and project coordination for corporate and tenant needs.

Commercial Cleaning Services

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Commercial Cleaning Services provide professional cleaning for offices, shops, and buildings. It involves dusting, vacuuming, mopping floors, trash removal, restocking supplies, and sometimes deep cleaning, sanitizing, and restroom maintenance to keep spaces clean and safe.

Commercial Disaster Recovery

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Commercial Disaster Recovery is a service that helps businesses plan and implement strategies to quickly restore essential systems, data, and operations after disruptions like floods, fires, or cyberattacks, including backup, failover, and testing.

Commercial Fire & Smoke Damage

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Commercial Fire & Smoke Damage is a service that restores businesses after fire and smoke events, cleaning debris, repairing structure, removing soot, odors, and stabilizing utilities to return the property to safe, usable condition quickly and with minimal downtime.

Commercial Maintenance

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Commercial Maintenance is a service that keeps business premises clean, safe, and well functioning. It includes routine cleaning, upkeep of floors and fixtures, preventive repairs, pest control, landscaping, and on-site issue resolution tailored for offices, shops, and facilities.

Commercial Mold Restoration

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Commercial Mold Restoration is a service that removes mold from business spaces, cleans affected areas, dries porous materials, prevents future growth, and restores the area to safe, clean, and compliant condition for employees and customers.

Commercial Property

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Commercial Property is a service that helps clients buy, sell, or manage business-focused real estate such as offices, shops, or warehouses, including market research, valuations, leases, and property advice.

Commercial Renovations

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Commercial Renovations is a service that updates and improves business spaces, including renovating offices, shops, or facilities. It involves planning, design, demolition, construction, installing systems, and finishing touches to create a functional, modern workspace.

Commercial Water Damage

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Commercial Water Damage is a service that assesses and fixes water-related problems in business properties, including drying out flooded spaces, removing moisture, repairing damaged structure and contents, and preventing mold after incidents like leaks, floods, or burst pipes.

Complete Reconstruction

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Complete Reconstruction is a full-scale remodeling service that renovates an entire space, updating layout, structure, and finishes. It typically includes planning, demolition, new framing, electrical and plumbing, walls, floors, and final touches to create a refreshed, cohesive space.

Construction debris removal

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Construction debris removal is the service of picking up and disposing of waste from building projects, such as rubble, wood, metal, and packaging. It involves loading, transporting, sorting for recycling or disposal, and cleaning up the work site.

Contents Storage

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Contents Storage is a service that securely stores and manages your files, documents, images, and data. It involves uploading, organizing, backing up, protecting with access controls, and retrieving your content when needed.

Damage Evaluation

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Damage Evaluation is a service that assesses and documents the extent of damage after an incident, identifying affected items, estimating repair or replacement costs, and providing a clear report for insurance, repair teams, or owners.

Disaster Response

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Disaster Response is a service that helps communities during emergencies by coordinating relief, assessing damage, delivering essential supplies, and supporting rescue and recovery efforts to keep people safe and restore services quickly.

Document Drying

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Document Drying is a service that safely removes moisture from wet papers or files using controlled, non-damaging methods so documents dry flat and readable again while preventing mold or ink smearing.

Drying And Dehumidification

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Drying and Dehumidification is a service that removes excess moisture from air and materials to prevent mold, odors, and damage. It uses equipment like dehumidifiers and heaters, dries water-damaged areas, and maintains safe, balanced humidity levels.

Emergency Response

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Emergency Response is a fast, organized service that quickly detects, assesses, and addresses urgent safety or health incidents. It involves notifying the right responders, providing vital information, coordinating actions, and stabilizing the situation to protect people and property.

Facilities Management

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Facilities Management is the planning and running of a building’s everyday needs, including repairs, maintenance, cleaning, security, space planning, and utilities, to ensure a safe, efficient, and comfortable environment for occupants.

Factory Buildings

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Factory Buildings is a service that designs, builds, or upgrades factory facilities, focusing on durable structures, efficient layouts, safe systems, and cost-effective construction to support manufacturing operations.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that helps restore a home or business after a fire. It involves assessing damage, removing burnt debris, cleaning soot and smoke, drying moisture, and repairing structural and cosmetic damage to restore safety and usability.

Floor Covering

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Floor Covering is a service that installs and replace floors like carpet, hardwood, laminate, vinyl, or tile. It involves measuring, removing old flooring, preparing the surface, fitting materials, and finishing with trim and cleanup to create a durable, attractive floor.>

Frozen Pipes

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Frozen Pipes is a service that detects and prevents frozen plumbing and restores any frozen or burst pipes. It involves insulation checks, heat tracing, thawing methods, leak repairs, and advice to prevent future freezes, keeping water flowing safely.

Full Service Restoration

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Full Service Restoration is a comprehensive repair and rebuilding service that handles cleaning, assessment, planning, and execution of restoring a property or item to its original condition after damage, including water, fire, or storm cleanup, repairs, and finishing touches.

Furniture removal

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Furniture removal is a service that helps you move and dispose of large items from one place to another. It involves packing, loading, transporting, and disposing or recycling old furniture, with options for quick pickups, stairs, and handling fragile pieces.

General Contracting

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General contracting is a project management service for construction or renovation. The contractor oversees planning, scheduling, hiring skilled trades, coordinating subcontractors, buying materials, and ensuring safety and quality from start to finish.

Insurance Restoration

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Insurance Restoration is a service that helps repair and restore a damaged property after an incident, coordinating with your insurer, assessing damage, filing claims, and supervising contractors to return your home or business to its pre-loss condition.

Life Insurance

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Life Insurance is a policy that pays your loved ones a money lump sum or cash when you die, in exchange for regular premium payments. It provides financial support, covers costs, and can replace income or debts for your family.

Mold inspection

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Mold inspection is a professional check of a home or building to find moisture problems and mold growth. It involves visual checks, moisture readings, and sometimes samples to assess health risks and guide cleanup or prevention steps.

Pack Out

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Pack Out is a service where a team collects, packs, and removes all unwanted items from a space, such as a home or construction site, leaving the area clean and ready for the next use. It handles sorting, loading, and disposal.

Property Cleaning

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Property Cleaning is a service that thoroughly cleans homes or buildings, including dusting, vacuuming, mopping floors, sanitizing surfaces, and tidying rooms to restore a fresh, orderly, and hygienic space for occupants or guests.

Property Damage Repair

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Property Damage Repair is a service that fixes and restores damaged buildings or possessions after events like fires, storms, or accidents. It involves assessment, planning, cleaning, replacing damaged materials, and restoring safety and appearance.

Property Maintenance

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Property Maintenance is a service that keeps buildings in good condition, including cleaning, repairs, and regular upkeep like landscaping, painting, and fixing systems to prevent problems and extend the life of the property.

Property Reconstruction

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Property Reconstruction is a service that restores or rebuilds a property after damage, covering assessment, planning, and construction to return it to its original condition or better, including repairs, upgrades, and compliance with safety and codes.

Remodeling

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Remodeling is updating or changing part of a home or space to improve its look, layout, or function. It involves planning, selecting materials, and construction like walls, floors, cabinets, and fixtures to fit new needs or styles.

Residential And Commercial

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Residential And Commercial is a service that handles cleaning, maintenance, or improvements for homes and business properties, covering tasks like cleaning, repairs, and upkeep to keep living spaces and workspaces safe, comfortable, and well-maintained.

Residential Disaster Recovery

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Residential Disaster Recovery is a service that helps homeowners restore a damaged home after a disaster, including assessing damage, securing the property, cleaning up, repairing structure and systems, and coordinating contractors to return the home to livable condition.

Roof Leak

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Roof Leak is a service that detects and fixes water intrusion through a roof. It includes inspection to find leaks, sealing and repair of damaged roofing, and occasional waterproofing to prevent future leaks.

Roof Repair

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Roof Repair is fixing leaks, damaged shingles, and worn flashing to protect your home from weather. It involves inspecting for damage, replacing or sealing affected parts, and ensuring a watertight, safe roof for longevity and peace of mind.

Routine Maintenance

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Routine Maintenance is a regular check-up for your system, running and updating software, cleaning files, and fixing small issues to keep everything running smoothly and reduce unexpected downtime.

Secure Storage

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Secure Storage is a service that safely keeps your data and files encrypted and protected, allowing you to store, access, and back them up with strong privacy controls and secure keys, so only you can read or use them.

Structural Drying

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Structural Drying is a service that removes moisture from buildings after water damage to prevent mold and warping. It involves inspecting the area, drying walls, floors, and ceilings with specialized equipment like air movers and dehumidifiers, and monitoring moisture levels.

Structural Repairs

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Structural Repairs is the work to fix and strengthen a building’s essential parts, like foundations, beams, columns, and walls, when they’re damaged or weakened. It involves assessing issues, planning safe repairs, and using methods to restore strength and safety.

Structure Cleaning

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Structure Cleaning is a service that removes dust, dirt, and debris from buildings and spaces, focusing on surfaces, corners, and hard-to-reach areas to improve cleanliness and air quality. It involves sweeping, wiping, sanitizing, and organizing interior spaces.

Temperature Controlled Storage

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Temperature Controlled Storage is a service that keeps goods at a specific, safe temperature from receipt to delivery, using insulated spaces, monitored thermostats, and alarms to protect items like foods, medicines, and sensitive electronics.

Temporary Fencing

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Temporary Fencing is quick, temporary barriers set up around a site to control access, protect from hazards, and provide crowd or event security. It involves fence panels, gates, and installation with posts, bases, and basic safety measures for a limited time.

Vehicle Impact Repair

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Vehicle Impact Repair is a service that fixes cars damaged by collisions, dents, or accidents. It includes damage assessment, bodywork, panel alignment, paint matching, and quality testing to restore safety and appearance.

Water Barrier Installed

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Water Barrier Installed is a service that sets up a protective barrier to stop water from entering a space, such as a basement or crawl space. It involves inspecting, sealing gaps, installing waterproof membranes or barriers, and testing for leaks to prevent water damage.

Water Clean Up

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Water Clean Up is a service that removes pollutants from water to make it safe. It involves testing water quality, collecting contaminated water, treating it with filters or chemicals, and restoring ecosystems so people and wildlife can use the water again.

Water Damage & Flood Restoration

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Water Damage & Flood Restoration is a service that quickly removes excess water, dries and sanitizes affected areas, and repairs or replaces damaged materials to restore your home or business after leaks, floods, or storms.

Water Extraction

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Water Extraction is a service that gathers water from natural sources or processes, then filters, purifies, or transports it for use. It involves sourcing, testing quality, treating contaminants, and delivering clean water for drinking, irrigation, or industrial needs.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and fixes damage to buildings and belongings. It includes assessment, water extraction, drying, mold prevention, repairs, and restoration to protect structure and safety.

Window Treatments

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Window Treatments is a service that adds and installs coverings like blinds, shades, drapes, or shutters to control light, privacy, and style for windows, including selecting materials, measuring, and sometimes hardware or motorized options.

ResQ 24 Reviews

Elizabeth Miller née Eckels
Elizabeth Miller née Eckels
5 ★★★★★
I had basement water damage and ResQ called me back within an hour, and scheduled their start time less than 24 hours later. They cleaned up, dried out, and sprayed all the wet areas with a sense of professionalism and kindness. They even helped make suggestions for talking to my insurance company, and were really helpful to guide me along in the process so I got the best value for my money. I highly recommend the ResQ team for basement water damage restoration, water leaks, and sump pump failure.
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About ResQ 24

ResQ 24 is a Fire Damage Restoration Service located at 3333 Refugee Rd A, Columbus, OH 43232. The company operates as a comprehensive provider for both residential and commercial needs, specializing in fire damage cleanup and repair as part of a broader portfolio that includes building restoration, waste management, and water damage restoration. ResQ 24 emphasizes rapid response and thorough recovery, offering 24 Hour Emergency Services to ensure minimal secondary damage and safer, faster return to normal operations for homes and businesses alike. Their approach to fire damage restoration integrates fire and smoke damage assessment, complete reconstruction, and any necessary structural and property cleaning work to restore spaces to pre-loss conditions. In addition to fire-related services, the firm delivers disaster recovery, property damage repair, and general contracting services that extend to remodeling, renovations, and routine maintenance for both residential and commercial properties. The team also provides contents storage, pack out, and secure storage options to protect possessions during the restoration process, and can coordinate with insurance providers to streamline claims and documentation. ResQ 24 distinguishes itself through a robust commitment to customer care, evidenced by prompt communication, professional guidance on insurance conversations, and a focus on delivering maximum value to clients. The company’s service spectrum includes building restoration and waste management, ensuring that after a damaging event, both the structure and site are managed responsibly and efficiently—from initial assessment and water extraction to drying, dehumidification, and complete reconstruction as needed. The team is skilled in handling services across commercial buildings, factory buildings, and residential properties, with capabilities in floor covering, window treatments, and general contracting to restore not only the integrity of the property but also its appearance and usability. By integrating emergency response with ongoing facilities management and maintenance, ResQ 24 supports clients through the entire recovery journey, aiming to minimize downtime and disruption. The company’s commitment to safety and compliance is reflected in their thorough damage evaluation, moisture remediation, and structural repairs, as well as their capacity to manage debris removal and construction debris in a responsible and organized manner. A representative customer experience highlights the organization’s responsiveness: a client noted that ResQ 24 answered within an hour and started within 24 hours, providing cleaning, drying, and professional guidance for insurance discussions to secure the best value. This emphasis on rapid, empathetic service and clear guidance reinforces ResQ 24’s role as a trusted partner in both fire-related and related damage scenarios, including basement water damage, water leaks, and sump pump failure. The company remains dedicated to restoring safety, comfort, and livability for homes and reliability and efficiency for commercial spaces, through a comprehensive suite of restoration, remodeling, and maintenance services.

Fire Damage Restoration Service

ResQ 24 in Columbus, OH offers expert fire damage restoration services to quickly assess, extinguish, and restore your property. From smoke odor removal to structural repairs, we provide compassionate, 24/7 emergency support to bring your home back to safety and comfort.

Building Restoration Service

ResQ 24 offers expert Building Restoration Services in Columbus, OH, restoring distressed properties quickly and safely with 24/7 emergency response, water damage remediation, fire restoration, mold cleanup, and reconstruction to return spaces to pre-loss condition.

Waste Management Service

ResQ 24’s Waste Management Service in Columbus, OH offers reliable, same-day trash and recycling pickup, secure disposal, and compliant waste solutions tailored for homes and small businesses, ensuring a cleaner neighborhood with transparent pricing and responsive support.

Water Damage Restoration Service

ResQ 24 offers expert Water Damage Restoration Service in Columbus, OH, quickly assessing moisture, removing water, drying with industrial equipment, preventing mold, and restoring your property to its pre-loss condition with 24/7 emergency response.

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