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PRIME, LLC.

PRIME, LLC. in Woonsocket, RI provides comprehensive fire damage restoration services, offering 43 specialized solutions to restore properties after fire and smoke damage. Expertise, safety, and reliability in every restoration project.

Fire Damage Restoration Service at 811 Park E Dr in Woonsocket, RI 02895

Operational
★★★★★
Rating: 4.5 based on 79 reviews
Address: 811 Park E Dr, Woonsocket, RI 02895
Phone: 18447746333
Emails:
Employees: 50
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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PRIME, LLC.

PRIME, LLC. Services

Air Conditioning

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Air Conditioning is a system that cools and dehumidifies indoor air using a unit that removes heat from the room, circulating cooled air, and may include settings for temperature, fan speed, and air quality to keep spaces comfortable.

Applied Microbial Remediation

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Applied Microbial Remediation is using beneficial microbes to clean up pollutants in soil, water, or air. It involves selecting specific microbes, applying them to the affected area, and monitoring results to safely break down contaminants.

Applied Structural Drying

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Applied Structural Drying is a process that quickly dries wet building materials after water damage using specialized equipment and moisture testing, preventing further damage, mold growth, and structural issues while restoring safe, usable spaces.

Board Ups

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Board Ups is a service that quickly covers and stabilizes a damaged or exposed area by securing boards over openings, repairing framing, and sealing to restore safety and prevent further harm until permanent fixes can be made.

Burst Pipes

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Burst Pipes is a service that fixes pipes that have burst or are about to burst, stopping leaks, repairing damaged pipes, and restoring water flow with inspections, temporary fixes, and durable repairs to prevent future bursts.

Carpet Cleaning

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Carpet Cleaning is a service that removes dirt, stains, and odors from carpets using vacuuming, washing, and sometimes stain treatment to refresh and extend carpet life.

Carpet Repair And Reinstall

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Carpet Repair And Reinstall is a service that fixes damaged carpet and restows it in place. It involves assessing wear or tears, repairing seams or holes, re-adhering edges, and reinstalling the carpet to restore a smooth, safe, and clean floor surface.

Claim Adjusters

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Claim Adjusters help evaluate insurance claims to determine how much the insurer should pay. They review policies, investigate damages, estimate costs, verify facts, and negotiate settlements between claimants and insurance companies.

Commercial Cleaning

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Commercial Cleaning is a professional service that keeps offices and business spaces tidy. It involves dusting, sweeping, vacuuming, sanitizing surfaces, restocking supplies, and occasionally deep cleaning carpets, windows, and bathrooms to maintain a clean, healthy workplace.

Commercial Drying

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Commercial Drying is a service that uses industrial equipment to remove moisture from large items or bulk materials, such as foods, textiles, or paper products, through heat and airflow, reducing humidity and speeding up drying time.

Commercial Restoration

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Commercial Restoration is a service that repairs and restores damaged commercial properties, like offices or retail spaces, after events such as fires, floods, or storms. It includes assessment, water or mold cleanup, debris removal, repairs, and restoration to safe, usable condition.

Construction Management

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Construction Management is organizing and guiding a building project from start to finish, coordinating budgets, schedules, safety, and teams to ensure the project is completed on time, within budget, and to the required quality.

Construction Work

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Construction Work is the process of building, repairing, or renovating structures like houses, offices, or roads. It involves planning, site preparation, hiring workers, using tools and materials, following safety rules, and completing on schedule.

Demolition Services

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Demolition Services involve safely tearing down buildings or structures, removing materials, and preparing sites for new construction. It includes planning, securing permits, debris removal, and restoring the area while protecting people and the environment.

Disaster Mitigation

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Disaster Mitigation is planning and actions to reduce the impact of natural or man-made disasters. It involves assessing risks, preparing emergency plans, strengthening buildings, safeguarding critical systems, and practicing drills to protect people and property.

Disaster Recovery

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Disaster Recovery is a plan to restore critical IT systems and data after a disruption like a fire, flood, or cyberattack. It involves backups, failover, clear procedures, and regular testing to resume normal operations quickly and safely.

Disaster Restoration

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Disaster Restoration is a service that helps recover and repair your home or business after damage from events like fire, flood, wind, or storms. It involves assessing damage, removing debris, cleaning, drying, restoring structure, and salvaging belongings.

Fabric Cleaning

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Fabric Cleaning is a service that refreshes and cleans fabric items like sofas, curtains, and clothes by removing stains, dirt, and odors using safe cleaning methods and specialized equipment to restore look and freshness.

Fire And Water Damage

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Fire and Water Damage service helps restore homes or buildings after fire or flood. It includes assessing damage, removing debris, drying and dehumidifying, cleaning soot or mold, and repairing or rebuilding structures to restore safety and livability.

Fire Remediation

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Fire Remediation is cleaning up and repairing damage after a fire. It involves assessing smoke and heat damage, removing debris, cleaning soot, deodorizing, and restoring damaged structures and contents to safe, habitable condition.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that assesses, cleans, and restores a property after a fire. It involves securing the site, removing soot and smoke odors, removing damaged materials, repairing structure and contents, and restoring daily living spaces.

Floor Care

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Floor Care is a service that cleans and maintains floors, removing dirt, stains, and grime. It may include sweeping, mopping, waxing, sealing, polishing, and periodic deep cleaning to keep floors looking good and lasting longer.

Insurance Coordination

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Insurance Coordination is a service that helps you manage insurance aspects of care, coordinating with insurers, submitting claims, verifying coverage, and arranging payments and authorizations to ensure smooth, timely access to services.

Mold Abatement

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Mold Abatement is the process of removing mold from buildings and fixing moisture problems to prevent recurrence. It involves inspecting for mold, containing contaminated areas, cleaning or removing affected materials, and repairing leaks or humidity sources.

Mold Remediation

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Mold Remediation is the process of finding and removing mold growth in a home or building, cleaning affected areas, fixing moisture causes, and restoring surfaces to prevent future mold, helping improve indoor air quality and safety.

Mold Removal Services

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Mold Removal Services clean and remove mold from your home or business, inspect for moisture sources, fix leaks, and treat affected areas to improve air quality and prevent regrowth, with cleanup and tips for prevention.

Odor Control

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Odor Control is a service that neutralizes unpleasant smells in spaces, using deodorizing agents, ventilation checks, and preventative measures to keep areas smelling fresh and comfortable.

Property Reconstruction

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Property Reconstruction is a service that restores and repairs damaged properties, rebuilding structures, replacing ruined materials, and restoring original layout and features to make the home safe and livable again.

Restoration & Remediation

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Restoration & Remediation is a service to fix damage from disasters like floods, fire, or mold, returning spaces to normal. It involves assessing damage, removing hazards, cleaning and drying, repairing structures, and preventing future problems.

Restoration Projects

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Restoration Projects is a service that repairs and revives damaged or aging systems, buildings, or environments. It involves assessment, planning, sourcing materials, and careful work to restore function, safety, and appearance for long-term use.

Restore Your Building

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Restore Your Building is a service that assesses property damage, designs a plan to repair and restore safety and function, coordinates materials and contractors, handles permits, and guides the process from assessment to completion so buildings feel new again.

Restore Your Property

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Restore Your Property helps homeowners recover from damage by assessing, cleaning up, and repairing property after disasters or wear. It involves damage evaluation, cleanup, repairs, and restoring safety, comfort, and value to your home or space.

Salvaging Fire Damaged Items

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Salvaging Fire Damaged Items is a service that helps you recover and restore belongings ruined by fire. It includes assessment, cleaning, deodorizing, stabilizing, repairing damage, and advising on what can be saved or replaced, using careful safety steps.

Smoke And Soot Removal

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Smoke And Soot Removal is a cleaning service that removes smoke residues and soot from surfaces after fires or smoke exposure, using cleaners and specialized equipment to restore air quality, prevent staining, and protect materials.

Smoke Remediation

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Smoke Remediation cleans and restores spaces after smoke damage, removing soot and odor, sanitizing surfaces, and restoring air quality through cleaning, deodorizing, and sometimes repainting or sealing affected areas.

Specialized Cleaning

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Specialized Cleaning is a focused cleaning service that targets specific areas or tasks, such as high-tech equipment, medical spaces, or industrial environments, using tailored methods, tools, and safety procedures to achieve thorough, compliant cleanliness.

Structural Damages

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Structural Damages is a service that assesses and documents harm to a building’s structure, such as cracks, settling, or foundation issues, and provides recommendations for safety, repair options, and cost estimates.

Structural Rebuilds

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Structural Rebuilds is a service that strengthens or repairs the core framework of a building, renewing foundations, walls, and supports to ensure safety, durability, and compliance through assessment, planning, and careful construction work.

Structural Repairs

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Structural Repairs fixes the building’s core framework, like walls, beams, and foundations. It involves assessing damage, strengthening or replacing weak parts, and ensuring safety, stability, and long-term durability of the structure.

Total Recovery

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Total Recovery is a program that helps people regain health and stability after illness or stress. It involves medical care, therapy, lifestyle guidance, and support to restore strength, energy, and daily functioning gradually and safely.

Water Damage Restoration

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Water Damage Restoration is a service that fixes water problems in spaces. It involves removing excess water, drying and dehumidifying, cleaning and sanitizing, and repairing or restoring damaged floors, walls, and belongings to prevent mold and further damage.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes excess water, dries and dehumidifies affected areas, fixes damaged materials, and restores rooms to their normal condition after leaks, floods, or spills.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold after a leak or flood, dries the area, removes contaminated materials, treats surfaces to prevent regrowth, and restores safety and cleanliness for the affected space.

PRIME, LLC. Reviews

Lisa Harlow
Lisa Harlow
5 ★★★★★
The team at PRIME Restoration & Remediation has done an incredible job fixing up my water-logged basement after a pipe burst. Don Farrow got the project started, and Joe Desrosiers was really helpful all the way through. He and his crew (John Mercurio, Colby, Jay, Alonzo, Wally) left me with a positively beautiful basement. I'm very grateful. Many thanks.
Andrew Motta
Andrew Motta
4 ★★★★☆
Prime Restoration engaged my water damage project at my primary residence with swift communication and fastidious follow up. Prime's administrative approach was well honed as scheduling and documentation were never missing components during the process. Prime's team members present a very professional appearance and Company Logo bearing attire at all times. Prime's team members were excellent communicators as they were well spoken was very courteous. Special thanks to Michael Diette for providing above and beyond the aforementioned key customer facing attributes. Mike explained the scope of the project with great detail from the start and I was never left with unanswered questions. If I did have a question, Mike always had a prompt response. Mike was always a step ahead with organizing the permitting process and inspection follow up appointments. All customer signature required paperwork was thoroughly explained to me before I ever put pen to paper. Furthermore, Mike's role as an ambassador for Prime truly shined with his dillegence in making sure any of my preceived imperfections with the work were addressed unitl I was satisfied. As a customer and homeowner with no exposure, not only Prime restoration, but also the demolition/remediation/reconstruction process, I found myself feeling confident I was dealing with a professional well organized company right from the start. Companies are only as good as the people that represent them, and Mike if you're reading this I want to offer a sincere thank you for all your hard work in making Prime Restoration shine as a company I would recommend to friends and family.
Kevin Ruzycky
Kevin Ruzycky
1 ★☆☆☆☆
We hired this company to remove vermiculite from our attic, and the experience was extremely disappointing. The crew installed containment sheeting on our staircase using an excessive amount of staples than what is required to hang that weight of sheeting, which caused significant damage to the surrounding walls, beams, and ceiling in dozens of places. When the staples were removed, it appeared someone couldn’t reach properly, as many were pulled downward, tearing into the walls and leaving large, uneven holes. Several staples were also left behind, and one of them cut my pregnant wife’s hand (third trimester) as she walked down the stairs at night while caring for our toddler. The resulting 2-inch gash made daily tasks extremely difficult for her moving forward in her pregnancy, motherly duties, and professional responsibilities. Not to mention the risk to our unborn son if complications arose. I also had to remind the VP, Jesse, multiple times to retain vermiculite samples for testing. He admitted he “almost forgot” and told me to keep reminding him. Had I not been diligent, the samples would not have been preserved, and we would have lost out on reimbursement through a vermiculite trust - which thankfully covered most of the job. When I reported the damage, Jesse initially acknowledged the issue and asked what discount I felt was fair. After I provided a reasonable amount given the damage and the injury, he retracted the offer. Instead, he suggested covering my wife’s medical bills directly with no further compensation, which would have required sending personal documents - something we were not asking for and did not feel was appropriate. He then attempted to remove responsibility from himself after speaking with the owners, demanded full payment, and told me to pursue the matter legally if I disagreed. He even threatened to place a lien on my home, despite me never indicating I wouldn’t pay. All payments have been and will continue to be made on time. While the abatement work itself was acceptable, the lack of care, the extensive damage, and the unprofessional handling of the situation make it impossible for me to recommend this company. We had to hire another contractor to repair the hallway due to their lack of attention to the basics, and my wife now has a permanent scar on her dominant hand as a reminder of the experience. They were one of the more affordable options, but in hindsight, I would have gladly paid more for a company that provides the level of care and professionalism they claim to offer. Ironically, their handling of this situation was the exact opposite of the “exceptional service” and “earning client trust” they claim to prioritize on their website.
Anika Aldamuy Denise
Anika Aldamuy Denise
5 ★★★★★
Can't say enough about the level of professionalism and care from the team at Prime Restoration. Nandy Santos and his crew dealt with our unexpected water damage/ mold issue swiftly and thoroughly. Nandy is highly knowledgeable and communicated every step in the process well. It made a stressful situation more manageable. I highly recommend working with this company.
Jenny Kennedy
Jenny Kennedy
1 ★☆☆☆☆
I'd give zero stars if I could. They hired terrible subcontractors who ruined my house. Supposed to be a week job and three months later I'm now fixing their mistakes after firing them. Sue who runs prime could care less. Rug had to be replaced twice! Then fixed a third time! Walls and floors they had to come back 8 times and still messed up. Don't waste your time with them!
Meghan Mantler
Meghan Mantler
5 ★★★★★
Thank you to Adam, Jason, and Scott (and your crew) on your swift, thorough, thoughtful, transparent action on our major fire at our church. They have a huge job to accomplish and they are on day 3. Compared to other companies that I have worked with for this type of work at other churches, I have been literally blown away. We haven’t less than 10 workers on site T any given hour cleaning our space. Literally wiping down each and every book and toy in the preschool and nursery. On top of the big scrubbers and mold work. They are who you want responding to your disaster. The picture I am including is an adorable picture of Scott working away in our Sunday School office.
Julie Latessa
Julie Latessa
5 ★★★★★
Jay, Divante, and the contractor they brought in to complete the work were personable, knowledgeable, and professional. They understood the immediacy of my needs. Each one of them did everything he could to assist me quickly and efficiently. Communication was effortless. The quality of the work was impeccable. Only positive words to share!
Judith Lefave
Judith Lefave
5 ★★★★★
My husband, Tom and I experienced a large tree coming down on our house during an ice storm and it was scary. Prime Restoration came asap and surveyed all the damage and made all the arrangements. This included cutting up and removing the tree. assessing roof, gutters, siding, attic damage as well as some leaking damage from later rain. Their crews were very professional and worked long hours each day. We were very impressed with their professionalism, quality of their work and we would readily recommend them in the future. It was an anxious time for both of us, but we soon realized our restoration was in good hands. Our friends and family were very impressed with the rapid response and completion of the damages.
Chloe Bazinet
Chloe Bazinet
1 ★☆☆☆☆
Floor was redone twice in my bathroom by this company and it's still failing. Project manager was supposed to do material research on the vinyl flooring we chose and never did. First time flooring came up after a week- 2nd time flooring is coming up again. Didn't even caulk around to where the flooring meets the shower. Contractors didn't use a licensed plumber to install my pedestal sink- which ended up leaking and they sent out the guys who did my floors who weren't plumbers to look at this? Eventually the project manager hired another contractor to finish the plumbing and it came out great. Kept being pressured by the project manager to use the subcontractors that messed up my floorsthe first time. My wife and I had to refuse them coming into our home multiple times from the project manager as their quality of work was too poor. 2nd Contractors who installed the flooring installed it even worse than the first time. Giving up on getting this corrected by Prime Restore as there is weeks between communication. First time they came out to see the water damage was in September and now its March-6 months later with inadequately installed floor but hey- at least we have a sink in the bathroom now!
Leslie S
Leslie S
5 ★★★★★
I had a fantastic experience with Steve Prickett, a general contractor with Prime Restoration. After discovering mold damage, I was unfortunately out of my house for several months. Steve guided me through the entire process, clearly explaining what to expect at each step. He always responded to my texts in a timely manner. Despite the job being quite extensive and stressful, Steve's expert guidance helped ease all my tension. I highly recommend Prime Restoration, and if you are lucky enough to work with Steve, you will be in great hands.
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About PRIME, LLC.

PRIME, LLC. is a trusted fire damage restoration service located at 811 Park E Dr, Woonsocket, RI 02895. The company operates in the third person to provide clear, objective information about its capabilities and commitments. PRIME, LLC. specializes in comprehensive Fire Damage Restoration Service and Building Restoration Service, with an emphasis on returning properties to their pre-loss condition while prioritizing safety, compliance, and rapid response. The organization understands that fire events impact not only structural integrity but also personal belongings, odors, and indoor air quality, and it addresses these concerns through a broad suite of services designed to manage the entire recovery lifecycle. In addition to primary fire-focused work, PRIME, LLC. offers Water Damage Restoration Service to mitigate secondary damage that often accompanies fire incidents, ensuring a coordinated approach to restoration that minimizes downtime for clients and reduces long-term restoration costs. The team emphasizes meticulous planning, project management, and transparent communication with homeowners, property managers, and insurance providers during every phase of a project. They coordinate closely with claim adjusters and insurance coordination specialists to streamline documentation, approvals, and payments, helping clients navigate the often complex insurance process with professionalism and care. The company’s dedication to restoration extends beyond immediate cleanup; it includes structural repairs, demolition services where needed, demolition and salvage operations for fire-damaged items, and the construction work required to rebuild and restore properties to code. PRIME, LLC. also emphasizes disaster mitigation and disaster recovery strategies to protect against future incidents, reflecting a proactive mindset that combines emergency response with long-term resilience. Their service catalog features Air Conditioning and climate control considerations as part of post-fire environmental stabilization, along with Applied Microbial Remediation to address any microbial concerns that may arise after water intrusion or smoke exposure. The restoration portfolio covers Applied Structural Drying, Board Ups for securing properties, and ongoing monitoring of moisture levels and material stability. The firm’s approach is comprehensive, often including Carpet Cleaning, Carpet Repair And Reinstall, Floor Care, and Salvaging Fire Damaged Items to restore both aesthetics and function. They provide Mold Abatement and Mold Remediation services when necessary to ensure air quality remains safe for occupants, as well as Odor Control and Smoke Remediation to remove lingering scents associated with smoke and fire. Throughout the project, PRIME, LLC. maintains a focus on customer satisfaction and professional conduct, with a history of engaging and effective teams that prioritize communication and workmanship. The company supports a wide range of restoration projects, including Commercial Restoration, Restoration Projects, and Restoration & Remediation efforts for both residential and commercial properties. With a commitment to total recovery, the firm combines Restoration & Remediation expertise with Structural Repairs, Structural Rebuilds, and Construction Management to deliver complete rebuilds when required. The organization also offers specialized cleaning and cleaning-related services, including Fabric Cleaning, Upholstery care as part of total restoration, and Water damage-related cleanup & repair that addresses both immediate and long-term needs. PRIME, LLC. has earned positive feedback from clients who highlight the team’s responsiveness, thoroughness, and professional approach to projects of various scales, from residential basements to commercial facilities, including places of worship and multi-room restorations. The company remains dedicated to delivering dependable, high-quality service and works to restore properties, peace of mind, and confidence for those they serve. They are committed to maintaining industry standards, safety protocols, and a customer-first philosophy as they help clients recover from fire, water, and related damages.

Fire Damage Restoration Service

PRIME, LLC offers professional fire damage restoration in Woonsocket, RI, specializing in smoke and soot cleanup, deodorization, structural repairs, and fast mitigation to restore safety and value to your home after a fire event.

Building Restoration Service

PRIME, LLC offers expert Building Restoration Services in Woonsocket, RI, restoring structural integrity, moisture damage, and historic facades with precision, efficiency, and lasting quality for residential and commercial properties.

Water Damage Restoration Service

Prime, LLC offers expert Water Damage Restoration in Woonsocket, RI, swiftly mitigating floods, leaks, and moisture with advanced extraction, drying, and sanitation to restore your home safely and prevent mold and structural damage.