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Master's Mark Dry Cleaners

Master's Mark Dry Cleaners in Greenville, SC provides expert fire damage restoration and related cleaning services, offering comprehensive treatments and quick, reliable recovery solutions.

Fire Damage Restoration Service at 1604 Woodruff Rd in Greenville, SC 29607

Operational
★★★☆☆
Rating: 3.1 based on 49 reviews
Address: 1604 Woodruff Rd, Greenville, SC 29607
Phone: 18646769850
Emails:
Daniel Wallery (Owner) - [email protected]
George Kirkpatrick (Chief Executive Officer) - [email protected]
Janet Delong (Manager) - [email protected]
Employees: 50
Hours:
Monday 7AM-6PM
Tuesday 7AM-6PM
Wednesday 7AM-6PM
Thursday 7AM-6PM
Friday 7AM-6PM
Saturday 8AM-2PM
Sunday Closed
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Master's Mark Dry Cleaners

Master's Mark Dry Cleaners Services

Alterations

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Alterations is a service to adjust clothing to fit you better, including hemming, taking in or letting out seams, altering sleeves, zippers, and other tweaks so garments look and fit the way you want.

Area Rug Cleaning

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Area Rug Cleaning is a service that cleans decorative floor rugs using gentle washing, stain removal, and drying to remove dirt, odors, and allergens while preserving colors and texture.

Armchair Cover

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Armchair Cover is a service that provides protective, easy-to-clean covers for armchairs, fitting securely to the furniture, offering fabric options, color choices, and simple installation to refresh style and shield upholstery from wear and stains.

Bed Skirt

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Bed Skirt is a fabric panel that sits between your mattress and the bed frame, hiding the box spring and unfinished bed area. It provides a neat, decorative look and may come in various colors and lengths to fit different beds.

Bedspreads And Comforters

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Bedspreads And Comforters is a service that provides layered bed coverings, including decorative bedspreads and warm comforters, for styling and warmth. It involves selecting, cleaning or sourcing, and fitting these bed coverings to beds.

Boot Repair

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Boot Repair is a service that fixes problems with starting your computer. It diagnoses boot errors, repairs the bootloader, and restores the system so your OS can load normally, often guiding you through safe repair steps.

Boot Restoration

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Boot Restoration is a service that repairs and optimizes a computer’s startup sequence, fixing issues that prevent the system from loading. It includes diagnosing boot errors, repairing boot records, reinstalling necessary files, and ensuring a clean, fast startup.

Carpet & rug cleaning

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Carpet & rug cleaning is a service that removes dirt, stains, and odors from home textiles using specialized vacuums, shampoos, and sometimes steam or dry methods, refreshing fibers and extending their life.

Clothing alterations & repairs

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Clothing alterations & repairs offer adjustments to fit better and fix damaged garments, including hemming, taking in seams, replacing zippers, mending holes, and shortening sleeves or hems to revive or customize clothes.

Counter Service

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Counter Service is a simple, customer-facing process where staff record and manage transactions at a counter, handling payments, receipts, and basic inquiries for goods or services in real time.

Cushion Cover

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A Cushion Cover is a fabric sleeve for a cushion or pillow. It protects and decorates the inner pad, typically with a zipper or envelope opening, and can be changed to refresh a room’s look.

Delivery

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Delivery is a service that brings goods from a seller to your door, handling order processing, transportation, and curbside or signature, tracking, and timing options to ensure you receive items conveniently and on schedule.

Draperies And Curtains

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Draperies and Curtains is a service that designs, supplies, and installs window coverings like fabric curtains and blinds to enhance privacy, light control, and style for homes or offices.

Dropping Off

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Dropping Off is a service where you leave a package or item at a designated location for someone else to pick up or for delivery to a recipient, usually without requiring the sender to be present.

Dry Cleaning Blouses

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Dry Cleaning Blouses is a service that professionally cleans blouses using solvents, removes stains, and presses or steams to restore crisp, wrinkle-free clothing without water washing.

Express Bags

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Express Bags is a fast courier service that picks up and delivers packages quickly, often within hours. It involves scheduling a pickup, rapid transit, real-time tracking, and secure handling from sender to recipient.

Fine Table Linens

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Fine Table Linens is a service that provides high-quality, clean tablecloths, napkins, and related textiles for events and everyday use, including laundering, ironing, and timely delivery and pickup.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and water from a fire scene, cleans and sanitizes affected areas, and repairs or restores structures and belongings to their pre-fire condition.

Fluff & Fold

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Fluff & Fold is a laundry service where clothes are picked up, washed, dried, and neatly folded or ironed, then returned clean and ready to wear. It handles laundry tasks so you don’t have to do the sorting, washing, or folding yourself.

Formal Dress

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Formal Dress is a service that helps clients select, tailor, and refine elegant outfits for special events, including consultations on style, fabric, fit, and accessories, ensuring a polished, appropriate look for occasions like weddings, galas, or awards.

Hemming Pants

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Hemming Pants is a service that shortens pant legs or adjusts their length. A tailor measures, pins, and sews the fabric to the desired hem, sometimes tapering or adding cuffs for a polished, better-fitting finish.

Home Furnishings

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Home Furnishings is a service that helps you choose, purchase, and arrange furniture, decor, and textiles for your living spaces, including design advice, product selection, delivery, and setup to make rooms comfortable and stylish.

Household Linens

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Household Linens is a service that cleans and returns home textiles like bedsheets, towels, tablecloths, and napkins, often with pickup and drop-off. It involves washing, drying, folding, and sometimes ironing to keep linens fresh and ready to use.

Jeans Zipper

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Jeans Zipper is a service that repairs or replaces torn or malfunctioning zippers on jeans, including installing new zippers, adjusting slider pulls, and ensuring smooth operation for a secure, lasting fit.

Laundered Business Shirts

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The Laundered Business Shirts service cleans, presses, and repairs shirts for professionals, returning neatly pressed, wrinkle-free shirts ready to wear, with options for same-day pickup or scheduled deliveries.

Laundry Service

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Laundry Service cleans, dries, and folds clothes for you, usually collecting dirty laundry, washing it with detergents, drying, ironing or folding, and returning clean garments ready to wear or store.

Laundry wash & fold

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Laundry wash & fold is a service where your dirty clothes are picked up, washed, dried, and neatly folded or hung, then returned clean and ready to wear. You simply send in items, and the staff handles washing, drying, folding, and organizing.

Leather Coats

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Leather Coats is a service that offers durable, stylish jackets made from leather. It involves selecting, sizing, and fitting leather coats, with options for customization, cleaning, repairs, and occasional alterations to ensure a comfortable, long-lasting garment.

Leather Garments

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Leather Garments is a service that designs, crafts, and repairs clothing made from leather, such as jackets, coats, and skirts, focusing on fit, durability, and style through cutting, stitching, finishing, and custom alterations.

Leather Purses

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Leather Purses is a service that creates high-quality, handmade handbags from leather, including design, cutting, stitching, finishing, and optional customization or repairs for durable, stylish purses.

Luggage Repair

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Luggage Repair is a service that fixes damaged suitcases, bags, and zippers, restoring torn fabric, broken wheels, handles, and clasps, and sometimes replaces parts or patches wear to extend luggage life for travel.

Mattress Cover

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A Mattress Cover is a protective layer placed over a mattress to keep it clean, prolong its life, and provide a soft surface. It involves a removable, washable cover that fits around the mattress and can guard against spills, stains, dust, and allergens.

Organic dry cleaning

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Organic dry cleaning is a cleaning method that uses non-toxic organic solvents, like citrus-based liquids, instead of traditional chemical solvents. It effectively removes stains from fabrics while being gentler on the environment and clothes, followed by air-drying and finishing.

Outfit Cleaned

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Outfit Cleaned is a service that professionally cleans and refreshes your clothing, removing stains, odors, and dirt, then may press and fold or return on a hanger so your outfits look fresh and ready to wear.

Pillow Sham

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Pillow Sham is a decorative pillow cover used to dress up a pillow. It involves choosing a fabric or design, placing a pillow inside, and closing with a zipper or envelope closure for easy styling and washing.

Regular Dry Cleaning

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Regular Dry Cleaning is a laundry service that cleans clothes and fabrics using solvents instead of water. It involves inspecting garments, treating stains, machine cleaning in a solvent, drying, pressing, and returning items ready to wear.

Replacing Zippers

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Replacing Zippers is a repair service where a worn, stuck, or broken zipper on clothing or bags is removed and a new zipper is sewn in, restoring function and securing fabric edges.

Same Day Service

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Same Day Service offers quick help or repairs that are completed the same day you request them, with on-site assessment, fast scheduling, and timely completion so you don’t have to wait for a follow-up visit.

Sew On Patch

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Sew On Patch is a service that creates and applies fabric patches to clothes, bags, or textiles. It involves designing or choosing a patch, stitching or ironing it on, and finishing with secure, durable attachment for a customized look.

Sewage cleanup

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Sewage cleanup is professional cleaning and sanitizing of spaces contaminated by sewage, including removing waste, decontaminating surfaces, and restoring safety and odor control after events like leaks or floods.

Sewing Seams

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Sewing Seams is a simple sewing service that fixes rips, hems, and seams in fabrics. It involves measuring, cutting, stitching, and finishing edges to restore clothing or fabric items to a neat, wearable condition.

Shoe Cleaning & Repair

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Shoe Cleaning & Repair is a service that cleans, shines, and restores shoes, fixing worn soles, damaged stitching, or worn heels, and replaces parts as needed to make footwear look good and last longer.

Shoe Restoration

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Shoe Restoration is a service that revives worn shoes by cleaning, repairing soles and heels, fixing stitches, and treating leather or fabric to restore look, fit, and longevity.

Special Occasions

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Special Occasions is a service for planning and coordinating celebrations like birthdays, anniversaries, and holidays. It involves theme ideas, venue or virtual setup, decorations, invitations, scheduling, and on-site or virtual coordination to ensure a memorable event.

Specialty Cleaning

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Specialty Cleaning is a professional cleaning service focused on unique or difficult items and spaces, such as carpets, upholstery, leather, windows, after-renovation messes, or sensitive facilities, using specialized tools and products.

Sports Coats

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Sports Coats is a service offering stylish, lightweight jackets designed for casual to semi-formal wear. It includes selecting, fitting, and altering blazers or sport coats to match your style, occasions, and measurements.

Starched Pants

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Starched Pants is a playful service that helps you keep your clothing crisp and tidy. It involves garment care tips, stain removal guidance, and quick cleaning tricks to maintain a sharp, wrinkle-free wardrobe.

Suede And Leather Cleaning

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Suede And Leather Cleaning is a service that gently cleans and refreshes suede and leather items, removing dirt, oils, and stains, while preserving texture and color through specialized methods and products.

Wedding Gown Preservation

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Wedding Gown Preservation is a service that cleans, repairs if needed, and carefully packs a wedding dress to prevent stains and damage, so it stays safe to store and view for years.

Wedding gown cleaning

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Wedding gown cleaning is a careful service that professionally cleans and preserves bridal dresses, removing stains, dirt, and odors, then gently pressing and preserving the gown for long-term storage or future use.

Wedding gown preservation

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Wedding gown preservation is the careful cleaning, repair, and packaging of a bridal dress to prevent yellowing, mold, and damage, then sealing it in archival materials and storage to keep it looking beautiful for years or generations.

Master's Mark Dry Cleaners Reviews

Vanesa Searles
Vanesa Searles
1 ★☆☆☆☆
Don’t go here and don’t ignore the reviews! I went here to get my laundry washed and folded and this place is by far the worse of all the places I had gone. The fold was really bad! It was crammed in the bag and now I have to redo everything. I don't expect perfect, but the entire load is unwearable without an ironing or redo wash and fold. How can they say this is a professional cleaner? I had to iron everything!
Sherry May
Sherry May
1 ★☆☆☆☆
I am shocked and so very disappointed. We had a couple suits, a necktie, a suede jacket, and my husband/priest's cassock cleaned. The cassock was damaged in three places, covered in the front with wrinkles, and smelled like dirty water. The fringed belt that goes with the cassock was frayed and will need to be completely replaced. The necktie looks like it was cleaned but certainly wasn't pressed. The suede jacket is stiff and weird feeling. With almost $100 bill for services my family values, I called when all this was discovered and left a message. That was last week and I still haven't received a response. Certainly not the quality I expected.
Chaunya Best
Chaunya Best
2 ★★☆☆☆
I used to have a great experience here but this time was a little disappointing. The young lady at the front when I came in before 8 am on April 24th was very kind. I was even pleasantly surprised when I received a text at 2:20 pm that very same day! When I got back to pick my all white jumpsuit up, it was a different woman with blonde hair. She didn’t greet me and proceeded to get my jumpsuit and was letting it drag on the floor. Before leaving I made sure she saw me tie the bottom of the bag. If they were not going to tie it, she could have at least made sure not to drag and all white suit. I do not see myself returning here anytime soon.
LN
LN
1 ★☆☆☆☆
Be careful how you refer to people, especially if you are a Manager, this makes the business look very unprofessional and cheap. The only reason I went was to leave two clothes that had stains before leaving the clothes I asked if it was possible to remove the stains they said yes and they returned the clothes with the stains when I asked for a solution they simply told me that they were not going to give me a refund in a rude way, even after I was super kind. I really feel cheated and disrespected I will never go back!
Li Tpalum
Li Tpalum
1 ★☆☆☆☆
Worst customer service ever! Amanda was rude from the moment I walked in and not knowledgeable of pricing. When I asked for an "approximate" cost of the 4 items I left off her words were "ugh, I don't memorize prices!" I was wanting to take my clothes back and go to another facility...and I should have! Picked up laundry and it's wrinkled and smells AWFUL!!! Same woman working, no personality and horrible customer service AGAIN!!! I didn't even bother calling or going back to complain about the clothes because I don't want to deal with them ever again! Don't go here!
misty vaughn
misty vaughn
1 ★☆☆☆☆
We brought in several items last week and one of the shirts was returned to us with a huge stain on the right side of the shirt (front to back, all the way through). We called the manager who said to bring it back and they would try to clean it, if not they would remedy the situation by replacing the shirt The cleaner attempted to re-clean but were unable to remove whatever the stain was. We expected that they would replace the shirt at that point. But they claimed there was 'no way that they could have stained the shirt' and refused to accept responsibility for ruining the shirt. We will not be back.
James Foster
James Foster
2 ★★☆☆☆
When I first started using this location I had no problems at all, but the last 3 pickups have not been ready when I was told to come back. On my most previous pickup, all of my shirts had severe wrinkles and it appears someone spilled a brown liquid down the inside of one of my white dress shirts. Not sure what’s going on, but unsure if I will return to find out
Kimberly Byrd Gillies
Kimberly Byrd Gillies
1 ★☆☆☆☆
I will never go there again!! I brought in a stained dress and asked if they were able to remove it? If not, I would throw the dress out. They pressed it, allowed me to pay for it, and the cashier never bothered to tell me they were unable to remove the stain. I had to ask myself and that was AFTER I paid for it. BAD BUSINESS!! Any other place I have brought my business to always informed me of this information. That will be the last $11.50 they ever get from me for a job poorly done!
Joseph Roberts
Joseph Roberts
5 ★★★★★
What an amazing job. I had 5 shirts done and they looked great, even the buttons on the shirts were as I left them. As I went to walk away the lady at the desk noticed that my shoes needed a little help..... can you believe that there is a one stop shop that wants you to look your best! I have been to many other cleaners where they have tried to convince me that I brought the shirts in with the broken buttons or pants with a hole, yet alone seeming to not care if I come back . Major kudos to the manager running that store. Thanks Master's Mark for making me look my best. I'LL BE BACK!
Nick Petrocci
Nick Petrocci
1 ★☆☆☆☆
Well, I thought I could ignore the dismal customer service because they actually seemed to do a decent job. There was probably one woman I enjoyed dealing with, the others constantly looked like they were sucking on something sour when I walked in - I usually initiated the greeting. Three or four weeks ago, two pairs of pants went missing, I spend anywhere between 50 to 60 dollars there WEEKLY. So, I went in to drop off a load and informed them of the missing pants. The manager will look for them was what I was told. A week later, picking up, and dropping off again, I asked about them a second time. Manager is still looking. The third time, I picked up for my last time, and asked again when we thought I could either be reimbursed for these items or if the manager was going to find them after her long and strenuous search, the manager will call me I was told. It's been a week and I haven't heard from them, out nearly $120 in pants and not interested in an excuse. I won't be returning after using them for nearly eight months at around $200 to $300 a month.
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About Master's Mark Dry Cleaners

Master's Mark Dry Cleaners is a trusted Fire Damage Restoration Service located at 1604 Woodruff Rd, Greenville, SC 29607. Serving the community with a focus on thorough, careful restoration and cleaning, the business specializes in returning homes and belongings to their pre-incident condition while prioritizing safety and efficiency. The facility blends professional dry cleaning expertise with comprehensive restoration services to address a range of needs that arise after fire and water events, as well as routine apparel and household item cleaning. This combination positions the company as a reliable partner for families and businesses seeking prompt, courteous service and dependable results.

In addition to its core dry cleaning offerings, Master's Mark Dry Cleaners provides Water Damage Restoration Service and Fire Damage Restoration Service as part of its category and service mix. These capabilities include cleaning, deodorizing, and stabilizing textiles, upholstery, carpets, draperies, and other affected items, with attention to material care and odor control. The team collaborates with customers to assess damage, develop a restoration plan, and implement steps designed to minimize further deterioration while restoring usability and appearance. The approach emphasizes meticulous handling of fabrics and furnishings, including specialty cleaning for delicate materials such as leather, suede, and fine textiles, as well as the safeguarding of sentimental or valuable items through careful cleaning and repair processes.

The shop also offers Leather Cleaning Service and Leather Repair Service to address scuffs, stains, and wear on leather garments, coats, purses, and accessories. Leather items are treated with upholstery-grade methods tailored to preserve texture and color, followed by conditioning to maintain suppleness. For customers seeking alterations and repairs, the staff provides Clothing alterations & repairs, Hemming Pants, Sew On Patch, Replacing Zippers, and other tailoring services to ensure a polished final presentation. The comprehensive range of services extends to household textiles such as Draperies And Curtains, Fine Table Linens, Bed Skirts, Bedspreads And Comforters, Mattress Covers, and Household Linens, as well as garment care like Regular Dry Cleaning, Organic dry cleaning, and specialized options for Wedding gown cleaning and preservation.

The establishment positions itself as a full-service dry cleaner, offering daily conveniences such as Counter Service, Delivery, Dropping Off, Express Bags, and Same Day Service to accommodate busy schedules. Additional offerings include Area Rug Cleaning, Carpet & rug cleaning, Leather Garments, Leather Coats, Leather Purses, Sport Coats, Fine Apparel, Luggage Repair, Luggage services, and a broad array of Specialty Cleaning for items requiring careful attention. This breadth supports both everyday cleaning needs and more specialized restoration projects, making Master’s Mark Dry Cleaners a go-to resource for cleaning, restoration, and careful maintenance of textiles and leather goods.

The business emphasizes customer care and aims to deliver reliable results across categories while maintaining clear communication about expectations and outcomes. Its services are designed to help customers recover from fire-related damage, manage water-related incidents, and keep wardrobe and household textiles in optimal condition. With a focus on quality, value, and respectful handling of each item, Master's Mark Dry Cleaners seeks to support Greenville residents and businesses through challenging times and routine cleaning needs alike.

Water Damage Restoration Service

Master's Mark Dry Cleaners in Greenville, SC offers expert Water Damage Restoration Service to quickly assess, mitigate, and restore fabrics and surroundings, using advanced extraction, dehumidification, and cleaning techniques for safe, lasting results.

Fire Damage Restoration Service

Master's Mark Dry Cleaners in Greenville, SC offers professional Fire Damage Restoration Service to safely assess, clean, and restore fabrics and belongings damaged by fire and smoke, with compassionate guidance and fast turnaround for peace of mind.

Leather Cleaning Service

Master's Mark Dry Cleaners in Greenville, SC offers expert Leather Cleaning Service to restore texture, remove stains, and protect your prized jackets, handbags, and accessories with careful, professional care.

Leather Repair Service

Master's Mark Dry Cleaners offers expert Leather Repair Service in Greenville, SC, restoring jackets, bags, and gloves with precise stitching, conditioning, and preservation to extend leather’s life and look.

Dry Cleaner

Master's Mark Dry Cleaners in Greenville, SC offers expert garment care with eco-friendly solvents, fast turnaround, and meticulous stain removal, ensuring your clothes look fresh, crisp, and professionally pressed for everyday wear and special occasions.

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