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A&I Fire and Water Restoration

A&I Fire and Water Restoration in North Charleston, SC specializes in fire damage restoration and related services, offering comprehensive 68-service solutions for post-fire recovery. Trustworthy restoration experts focused on rapid, thorough cleanup, mitigation, and rebuilding to restore homes and valuables.

Fire Damage Restoration Service at 4600 Ruff Rd B in North Charleston, SC 29418

Operational
★★★★★
Rating: 4.5 based on 34 reviews
Address: 4600 Ruff Rd b, North Charleston, SC 29418
Phone: 18437204900
Emails:
Amanda Haddaway (Director Social Media And Marketing) - [email protected]
Alison Privette (Marketing Associate) - [email protected]
Angel Mercedes (Sales And Marketing Executive) - [email protected]
Employees: 10
Hours:
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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A&I Fire and Water Restoration

A&I Fire and Water Restoration Services

24 Hour Emergency Board Up

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In the event of fire damage, insurance companies often require policyholders to minimize damages to prevent additional harm. A&I specializes in securing homes and businesses to prevent further damage in unfortunate situations.

A Mold Inspection

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A Mold Inspection is a professional check of a home or building to find and identify mold growth, determine moisture sources, and assess health risks, usually including visual checks, moisture testing, and recommendations for remediation.

Basement Flood

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Basement Flood is a service that checks, drains, and prevents water in basements. It includes water extraction, pumping, drainage fixes, sump pump installation, and moisture control to keep basements dry and protected from flooding.

Content Cleaning

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After packing, inventorying, and transporting your belongings to our facility, we take great care to clean them thoroughly. We use a range of cleaning solutions, including chemical sponges and ultrasonic machines, to ensure your valuables are treated with utmost care.

Drying & Dehumidification

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Drying and dehumidification are important steps in flood cleanup to prevent mold growth and further damage to your home. Drying involves removing excess water and moisture from affected areas, while dehumidification involves using equipment to reduce the humidity level in the air.

Electrical Fire

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Electrical Fire: a safety service that helps identify fire hazards from electrical equipment, wiring, or outlets, and provides steps to prevent, respond to, and extinguish electrical fires safely, including prevention tips and emergency procedures.

Emergency Board Up

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Emergency Board Up is a rapid service to secure damaged buildings by installing sturdy boards over doors and windows, preventing entry, protecting property, and preventing weather damage after incidents like storms, break-ins, or fires.

Emergency Response Available

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Emergency Response Available is a service that ensures trained responders are on standby to quickly handle urgent health or safety incidents, assess the situation, provide immediate aid, and coordinate with emergency services when needed.

Fire And Water Damage

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Fire And Water Damage is a cleanup and restoration service that helps recover homes or buildings after fires or floods. It assesses damage, removes debris, dries and dehumidifies, treats for smoke and soot, and restores walls, floors, and structural safety.

Fire Disaster

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Fire Disaster is a service that helps with responding to and managing fires, including prevention tips, emergency readiness, rapid alerts, evacuation guidance, and coordination of firefighting efforts to protect lives and property.

Fire damage cleanup & repair

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Fire damage cleanup & repair is a service that removes smoke, soot, and damaged materials after a fire, cleans and deodorizes spaces, and then restores structure and finishes, including repairs, replacement, and refinishing to return the area to normal use.

Flood Damage

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Flood Damage is a service that assesses and repairs water-related damage from floods, including drying, removing water, cleaning, mold prevention, and restoring structures and contents to safe, dry condition.

Flood cleanup

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Flood cleanup is a service that removes water, mud, and moisture after a flood, dries out buildings, and sanitizes to prevent mold. It involves assessing damage, pumping out water, drying with equipment, removing damaged items, and cleaning affected surfaces.

Flood restoration

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Flood restoration is the process of cleaning up and repairing homes or buildings after flooding, including water removal, drying, cleaning, sanitizing, and fixing damaged walls, floors, and belongings to prevent mold and further damage.

Flooring

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Flooring is the service of installing or replacing the floor in a space, using materials like wood, tile, carpet, or vinyl. It involves measuring, preparing surfaces, selecting materials, cutting, fitting, securing, and finishing for a durable, attractive floor.

Flooring Restoration

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Flooring Restoration revives worn floors by cleaning, repairing damaged areas, sanding or refinishing surfaces, and applying protective coatings to restore look, durability, and shine across hardwood, laminate, or tile floors.

Flooring Restoration or Replacement

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Depending on the damage after a fire disaster, we will either repair or replace the floors in your home or business. At A&I, we prioritize treating each customer with care and guidance on the safest decisions for their property.

Home Maintenance

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Home Maintenance is a service that helps you take care of your house. It includes regular upkeep, inspections, and repairs for essential systems like plumbing, electrical, heating, cooling, and safety, plus small tasks to prevent problems before they arise.

Home Repairs

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Home Repairs helps you fix and maintain things around your house, from leaky faucets and squeaky doors to broken outlets and chipped walls, offering quick, reliable fixes, routine maintenance, and guidance to prevent future problems.

Hour Emergency Response

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Hour Emergency Response is a quick, on-call service that provides urgent help for emergencies, offering rapid assessment, essential support, and brief follow-up to stabilize and guide you until routine care or further help is available.

In Home Restoration

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In Home Restoration is a service that repairs, renovates, and restores a home’s structure, finishes, and systems after damage or wear, covering tasks like fixing or replacing floors, walls, ceilings, plumbing, electrical work, and cosmetic upgrades to return a safe, functional space.

Insurance Claims

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Insurance Claims is a service that helps you report and support a request for money from your insurer after a loss or damage. It involves filing details, providing proof, and following steps until the claim is reviewed, approved, or paid.

Mold Containment

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Properly containing discarded materials is crucial during mold remediation. Our experts determine the appropriate steps to avoid contaminating other areas and ensure the safety of the building and its occupants. We tailor the containment measures for each job to ensure maximum effectiveness.

Mold Damage

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Mold Damage is a service that detects, cleans up, and repairs areas affected by mold growth caused by water leaks or humidity. It includes inspection, mold removal, drying, sanitation, and repairs to prevent recurrence and protect indoor air quality.

Mold Demolition

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Often, there are porous materials with excessive mold growth that need to be discarded. Using the correct type of containment materials and procedures stops spores from spreading throughout a structure.

Mold Prevention

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Mold Prevention is a service that stops mold growth by keeping spaces dry, clean, and well-ventilated. It includes moisture control, cleaning, inspections, and guidance to prevent mold from returning in homes or buildings.

Mold Remediation

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Mold Remediation is the process of cleaning and removing mold from your home or business, fixing moisture problems, and restoring safe, air‑quality conditions with cleaning, deodorizing, and preventive measures.

Mold Removal

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Mold Removal is a service that detects and eliminates mold growth in homes or buildings, then cleans affected areas, fixes moisture problems, and prevents future growth to improve indoor air quality and protect health and structure.

Mold cleaning

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Mold cleaning is a service that removes visible mold and treats affected areas to prevent regrowth, often using containment, cleaners, and sometimes moisture control to improve air quality and reduce health risks.

Mold damage restoration

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Mold damage restoration is cleaning and repairing a space after mold grows from moisture. It involves stopping the moisture, removing mold, drying and sanitizing surfaces, repairing any damage, and preventing future mold growth.

Mold inspection

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Mold inspection is a home check to find mold growth, moisture, and water problems. A professional browses surfaces, looks for signs, tests for mold types, and suggests fixes to improve air quality and prevent damage.

Mold mitigation

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Mold mitigation is the process of reducing and removing mold growth in a building to protect health and structure. It involves identifying moisture sources, containing affected areas, removing moldy materials, cleaning surfaces, and restoring to safe, dry conditions.

Mold remediation

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Mold remediation is cleaning and removing mold growth from buildings, fixing moisture problems, and preventing future outbreaks through cleaning, damage repair, and improving ventilation and humidity control.

Odor And Soot Removal

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Odor And Soot Removal is a cleaning service that eliminates smoke, burning smells, and soot from homes or buildings, using specialized cleaning, deodorizing, and air‑quality techniques to restore freshness and improve safety after fires or spills.

Odor Elimination

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Odor Elimination is a service that removes unwanted smells from spaces or items using cleaning, deodorizing agents, and ventilation to neutralize odor molecules and refresh the environment.

Office Cleaned

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Office Cleaned is a service that provides professional cleaning for workplaces, including dusting, vacuuming, sanitizing surfaces, taking out trash, and tidying common areas to keep the office fresh, organized, and hygienic.

Ongoing Maintenance Services

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Ongoing Maintenance Services provide regular, scheduled care to keep your systems running smoothly, including updates, bug fixes, performance checks, backups, and troubleshooting to prevent issues and extend equipment lifespan.

Ozone Treatment

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Our facility has an ozone chamber that effectively removes odors from your items, leaving them smelling fresh and free of any unpleasant scents. Our ozone chamber targets the source of odor-causing substances, such as smoke, to achieve a permanent odor elimination.

Pack, Inventory, Storage of Contents

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Our team of experts will collaborate with you and your insurance adjuster to pack and document your personal belongings. We'll then transport them to our facility for cleaning and storage.

Remodeling And Renovations

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Remodeling and Renovations is a home improvement service that updates or changes rooms or features inside a house, such as kitchens, bathrooms, flooring, walls, or layouts, to improve function, style, and value.

Removing Moisture

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Removing Moisture is a service that lowers humidity levels in spaces to prevent dampness, mold, and damage. It involves measuring moisture, identifying sources, and using dehumidifiers, ventilation, or drying techniques to reach a safe, balanced level.

Repair Or Replace

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Repair Or Replace is a service that checks if something is fixable or needs replacement, explains options, and handles the repair or ordering a new item, including costs, timing, and outcomes in clear, simple terms.

Repairing And Rebuilding

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Repairing And Rebuilding is a service that fixes damaged items and restores them to working condition, then rebuilds or refurbishes them to be as good as new, often improving durability and function through skilled repair, parts replacement, and careful restoration.

Repairs And Renovations

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Repairs And Renovations is a service that fixes and improves buildings. It involves repairing damage, updating rooms, changing fixtures, and upgrading systems to restore function and enhance appearance.

Residential And Commercial

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Residential And Commercial is a service that handles cleaning, maintenance, or management for homes and businesses, combining tasks like housekeeping, repairs, and upkeep to keep living and working spaces safe, tidy, and functional.

Restoration And Replacement

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Restoration And Replacement is a service that fixes or renews damaged items, restoring them to their original condition or replacing worn-out parts to regain function and appearance.

Restoration Cleaning

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Restoration Cleaning is returning a damaged or ruined space or item to its pre-event condition. It involves assessing damage, removing debris, cleaning surfaces, drying, sanitizing, deodorizing, and repairing or replacing affected parts to restore safety and usability.

Restoration Process

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Restoration Process is a service that helps renovate and renew things like homes or artworks. It involves assessing condition, planning repairs, cleaning, repairing damaged parts, restoring function, and preserving original features to bring the item back to its best state.

Restoration Project

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The Restoration Project is a service to restore and preserve old items, such as artworks or documents, by repairing damage, stabilizing materials, and conserving their original look and value for future use and enjoyment.

Smoke Odor Removal

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Smoke Odor Removal is a service that eliminates lingering smoke smells from spaces, using cleaning, deodorizing treatments, odor-neutralizing agents, and sometimes ventilation or air filtration to restore a fresh, odor-free environment.

Smoke Odor and Soot Removal

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If not addressed carefully and thoroughly, smoke odor and soot can have long-term effects. Our rigorous and thorough process ensures complete elimination of smoke and soot effects on your home or business so they're not visible to the eye (or nose).

Specialty Services

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Specialty Services is a focused set of skilled support options tailored to specific needs, offering expert care, customized solutions, and precise, high-quality assistance beyond standard offerings.

Spot and Stain Removal

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We provide a variety of stain removal services to address any remaining spots from water damage. Our skilled experts and advanced equipment are prepared to handle all types of stain removal needs.

Storage Of Contents

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Storage Of Contents is a service that securely stores and organizes your items or data, keeping them safe, accessible, and properly labeled so you can retrieve or manage them when needed.

Structural Cleanings

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Cleaning a structure can sometimes be enough for mold remediation, as mold doesn't grow on non-organic materials. Sometimes, mold growth is caused by excess dirt and dust in the structure. Our professionals can identify the cause of mold, and remove it to effectively get rid of the mold problem.

Structural Damage

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Structural Damage is a service that assesses and repairs issues in a building’s structure, such as cracks, shifting, or weakened supports, to restore safety and stability. It involves inspection, diagnosis, and targeted repairs or reinforcement.

Structural Repairs

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Structural Repairs involves fixing and strengthening a building’s core components—like foundations, walls, beams, and columns—to restore safety, stability, and load-bearing capacity after damage or wear, using methods such as inspections, design plans, and targeted fixing work.

Structural Repairs & Reconstruction

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Standing water can permeate floor coverings, penetrate sub-floors, and absorb into walls and furniture by following the path of least resistance.

Water And Fire Restoration

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Water And Fire Restoration is a service that repairs damage from floods or fires, drying out damp areas, removing smoke and soot, cleaning and sanitizing, and restoring buildings to their pre-damage condition.

Water Damage Clean

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Water Damage Clean is a service that removes standing water, dries out rooms, cleans and sanitizes affected areas, and repairs or restores materials to prevent mold and further damage.

Water Emergency

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Water Emergency is a service that helps communities quickly respond to urgent water issues, such as contamination, shortages, or infrastructure failures, by coordinating notifications, assessments, containment, and rapid fixes to ensure safe water access.

Water Leak

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Water Leak is a service that detects and locates unwanted water escaping from pipes, appliances, or fixtures. It involves inspecting for leaks, measuring moisture, assessing potential damage, and recommending fixes to prevent further water loss.

Water Pipe

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Water Pipe is a service that helps you design, install, or maintain a water pipeline system for homes or buildings, covering planning, materials, safety, leak detection, and repairs to ensure clean water supply and proper drainage.

Water Remediation

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Water Remediation is a service that cleans and restores water-affected areas, removes contaminants, dries spaces, repairs damage, and prevents mold, helping homes and buildings return to safe, healthy conditions after floods, leaks, or pollution.

Water Restoration Help

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Water Restoration Help is a service that quickly assesses and stops water damage, dries and dehumidifies areas, and repairs or replaces damaged materials to prevent mold, restore safety, and return spaces to normal after leaks, floods, or storms.

Water damage-related cleanup & repair

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Water damage-related cleanup & repair is a service that removes water, dries and sanitizes affected areas, and fixes damaged structures and belongings, restoring safety, indoor air quality, and normal use after floods, leaks, or storms.

Water damage-related mold removal

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Water damage-related mold removal is a service that cleans up mold growth caused by leaks or floods, dries and stabilizes the area, removes contaminated materials, treats surfaces to prevent recurrence, and restores the space safely.

Water removal

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Water removal is a service that quickly removes excess water from areas after leaks, floods, or spills. It involves drying, extracting water, and reducing moisture to prevent damage and mold, often using pumps, pumps, desiccants, and industrial dehumidifiers.

A&I Fire and Water Restoration Reviews

CME
CME
5 ★★★★★
As a frequent customer (Property Managenent), I am always confident that our residents will be well served. They arrive quickly, assess the situation and help me plan and execute the appropriate remediation for mold, water or fire damage. Detailed communication, including photos and itemized invoices are a bonus!
IOP Escapes
IOP Escapes
5 ★★★★★
We had a major pipe break during Christmas season. I called A&I first, and they left their Christmas party to come take care of our disaster. We will definitely use them again!
Denise DeBerardino
Denise DeBerardino
5 ★★★★★
Geez, the way this review went originally didn’t let me speak. I’m not so interested in stars but customer service and I can honestly say I have NEVER had a better provider when I was in crisis. When I say crisis, my brand new construction home had a crappy installer of my very expensive refrigerator and he cut both water tubings to the water dispenser when he cut it out of the box. This by a GE monogram provider. So water leaked and leaked into my new house and down to the garage level . I finally saw there was an issue and GE did finally help but only with correction of that issue. A&I fire and water restoration came to our rescue and Chad E. was just incredibly efficient and just so nice kind. We are freaking out and he was there not to just supply remediation of this disaster in a new construction home, but took the time to explain what he was doing , guide and explained every step of the way. Such a nice manner this young man had. Didn’t rush or blow us off, he was patient and just polite and respectful. I told my husband , “ his mama should be proud.” My house and the ridiculous leak is still drying out but Chad saved us . I do have photos but I am hesitant to post. I need my warranty to do what it is supposed to. I would use these folks again in a heartbeat. Well, maybe only Chad .I only say that because he’s the only fellow I know. I’m guessing this company is 100% all the way!
Anna Grover
Anna Grover
5 ★★★★★
Myself and family would like to take a moment out of our day to recognize, Ryan Lear. From the time he introduced himself we knew he cared. He went over and above in helping us with our situation. Unfortunately, anymore it is so hard to find good communication skills with anyone that is looking for issues that is so very important to us. Not for Ryan. He listened ,answered every question to our understanding and took extreme care in his walk through to help locate where are issues were coming from. All I can say is any customer who gets Ryan, be rest assured you have the right person on the job. As for his company A&I Fire & Water Restoration, you are blessed to have an employee who goes beyond to make sure he leaves his customers with a peace that is so needed in times like this. Thank you so very much Ryan for your time and expertise. Sincerely, The Grover Family!
Tara Sheridan
Tara Sheridan
5 ★★★★★
As a Property Manager of a multi million dollar real estate group, when we experience any water emergencies, we use A&I Fire and Water Restoration! They respond immediately and prevent further water damage. Jennifer DiCenzo (My account executive) goes over and above!
Stephanie Felder
Stephanie Felder
5 ★★★★★
We used A&I when our office flooded. I have nothing but great things to say about this company. Jake & Ron have been phenomenal during this process. They communicate well and do great quality work. Highly recommend and will be using them in the future.
Melanie Duncan
Melanie Duncan
1 ★☆☆☆☆
When A & I first worked with us to assist with the flooding in my mother's condo unit, they were great. Ryan came in quickly and reassured my elderly mother that they would help us through every point of the process. The other guy, Will, said they would work with the insurance company, they would dry out the unit, and bring in someone to assess the electrical system and appliances and bring in a contractor to get us an estimate and to make the repairs on the unit. I should have known better because he went on and on about how they are all about customer satisfaction. I planned to go with them because, as I told them multiple times, we were under a time crunch because our insurance company was moving out of South Carolina and we only had two weeks to do everything because otherwise there would be a lapse of insurance. They spent an entire three or four days drying out the unit with their equipment, cut holes in the walls and ripped out the baseboards to dry the walls out but they got in and did that quickly. They asked that I sign an assignment of insurance proceeds document which I did because they were going to do all the work. When Will told me the unit was dry, my mother moved back in until the repairs could be done. They told us their estimator assessed the place and would get us an estimate for the repairs in a few days. Then nothing. I texted them multiple times for multiple days for more than a week to ask for the estimate and they never responded. I waited more than a week trying to give them the benefit of the doubt but finally I gave up and had to look for another contractor and electrician to do the work they promised to do. Then I had to ask those guys to rush because I had wasted so much time waiting to hear back from A&I and my insurance was about to lapse. Unfortunately, the repairs did take more time than we had and my insurance did lapse. I am not sure what happened with A&I. If they did not want to do the repair work, I wish they would have just told me early on instead of wasting my time and ultimately causing my insurance to lapse. I did get an invoice in the mail from them for more than $3k for the drying out they did, assuming the unit was actually dried. No one came back to assess to what extent that was done. What started out as a possibly positive experience, instead turned into a bazaar and frustrating one.
Tony Brown
Tony Brown
5 ★★★★★
I have used A&I Restoration several times at our busy condominium building for water damage cleanup and moisture inspections. They have always been extremely responsive, fast and professional. Will, Ryan and the whole team at A&I are reliable and easy to work with. I would definitely recommend their services!
Emily S.
Emily S.
5 ★★★★★
I recently contacted and used A&I Restoration to do a COVID disinfecting of my apartment. I had a family member stay in my apartment to quarentine from returning from Europe recently and contacted A&I to do a disinfecting of my unit when they left. They were on time, and it was quick and painless. Ryan showed up on the dot and I was informed once they completed. I was amazed that my apartment smelt so good after the servicing and it 100% put my mind at ease during these unprecedented times. I will use A&I over and over again and will recommended to all my friends and family members.
s cassell
s cassell
5 ★★★★★
Rob Davis, my project manager was very helpful in organizing all the repairs I needed done after tornado damage. He was polite , courteous, and reliable. He kept me informed on various repair projects that were ongoing. I would recommend A&I.
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About A&I Fire and Water Restoration

A&I Fire and Water Restoration is a comprehensive restoration service serving residential and commercial clients in North Charleston, South Carolina, including the area at 4600 Ruff Rd B, North Charleston, SC 29418. The company specializes in Water Damage Restoration Service and Fire Damage Restoration Service, providing end-to-end solutions for damage from water, fire, and related incidents. With a focus on rapid response and thorough remediation, the organization emphasizes a commitment to restoring properties to their pre-loss condition while minimizing secondary damage and downtime for occupants. The restoration process at A&I includes 24 Hour Emergency Board Up and Emergency Response Available to secure sites and prevent further harm. The team performs mold-related services such as A Mold Inspection, Mold Containment, Mold Removal, Mold Demolition, Mold Remediation, and Mold Prevention, ensuring that mold growth is identified and controlled promptly. In cases of water events, the service offerings extend to Water Removal, Water Damage Clean, Flood Cleanup, Flood Damage, Flood Restoration, and Drying & Dehumidification to reduce moisture levels and prevent structural deterioration. Fire-related services cover Electrical Fire cleanup, Fire Damage Cleanup & Repair, Fire And Water Damage coordination, Smoke Odor Removal and Smoke Odor and Soot Removal, and Odor Elimination to restore air quality and comfort. The company also addresses broader restoration needs with services such as Restoration And Renovations, Remodeling And Renovations, Structural Cleanings, Structural Damage assessment and Structural Repairs & Reconstruction, and Repair Or Replace solutions to rebuild and restore both interiors and exteriors as needed. A&I supports clients through the entire insurance and claims process with Insurance Claims assistance, Documentation including photos and itemized invoices, and coordination to streamline the restoration journey. Their capabilities encompass In Home Restoration, Office Cleaned, and Ongoing Maintenance Services to maintain indoor environments after initial remediation. The team offers specialized services such as Ozone Treatment, Spot and Stain Removal, Content Cleaning, and Storage of Contents, Inventory, and Packing to protect belongings and optimize workflow. Additionally, they provide Flooring services, Flooring Restoration or Replacement, and related repairs to restore floors affected by water or fire damage, ensuring safety and aesthetics are preserved. Customer feedback highlights the company’s responsive communication, rapid on-site action, and thorough, respectful service during stressful times. The team’s dedication to client care is reflected in dependable project management, transparent reporting, and a focus on delivering peace of mind throughout the restoration process. A&I Fire and Water Restoration stands as a trusted partner for both property owners and managers, delivering comprehensive Fire Damage Restoration Service and Water Damage Restoration Service with a patient, professional, and service-oriented approach.

Water Damage Restoration Service

Water Damage Restoration Service by A&I Fire and Water Restoration in North Charleston, SC. Fast emergency response, comprehensive water extraction, drying, dehumidification, and mold prevention to protect your home and restore your space efficiently.

Fire Damage Restoration Service

A&I Fire and Water Restoration in North Charleston, SC offers expert fire damage restoration services to safely assess, clean, deodorize, and restore your home or business, restoring structure and peace of mind after a blaze.

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